K, let me start out saying this phone is nothing but pure evil. I have gone through 4 since I got my first on June 9th. 1 has been my fault.
With my latest one, I got my replacement, synced all my apps, and did the software update. When it rebooted I got a symbol that had a phone with a red triangle with the exclamation point in it. Then all of my screen animations stopped working and all I got was an illuminated black screen. I restarted it maybe 5 times and all I had was the initial HTC screen with the brown bar that keeps refilling, then the screen goes black. I don't understand what happened because I had updated my previous One-X and it was fine (save for the Wi-fi problem). I didn't install any new apps either. Any help or is it unfixable?
CuckoosNest said:
K, let me start out saying this phone is nothing but pure evil. I have gone through 4 since I got my first on June 9th. 1 has been my fault.
With my latest one, I got my replacement, synced all my apps, and did the software update. When it rebooted I got a symbol that had a phone with a red triangle with the exclamation point in it. Then all of my screen animations stopped working and all I got was an illuminated black screen. I restarted it maybe 5 times and all I had was the initial HTC screen with the brown bar that keeps refilling, then the screen goes black. I don't understand what happened because I had updated my previous One-X and it was fine (save for the Wi-fi problem). I didn't install any new apps either. Any help or is it unfixable?
Click to expand...
Click to collapse
If it's a new replacement and you haven't done anything else other than what you mentioned here, take it back and get a new one because it looks like it got hosed during the update process.
Sent from my Galaxy Nexus using xda app-developers app
RussianMenace said:
If it's a new replacement and you haven't done anything else other than what you mentioned here, take it back and get a new one because it looks like it got hosed during the update process.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Yeah that's the plan unless a magician posts on here. BTW what is hosed?
CuckoosNest said:
Yeah that's the plan unless a magician posts on here. BTW what is hosed?
Click to expand...
Click to collapse
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Sent from my HTC One X
No need to return it, the same exact thing happened to my wife's phone and after ordering a replacement over the weekend, I found a fix. Go to HTC's website and download the newest update. You have to manually install the update. You also have to download HTC Sync manager. The file is in the area of 560MB, and takes 10-15 minutes to update on your phone. The tricky part is since you can't see the screen you have to power down by holding the power button for 10 seconds. If it's like my wife's phone, you will see the white HTC screen and hear the AT&T chime but the screen is black, right? It may take a few tries for the program to recognize your phone as it did mine, but once it does, it re-writes everything on the phone. Also doing this method unforunately you lose everything. Let me know how this works out for you. Here is the direct link to the software upgrade.
http://www.htc.com/us/support/htc-one-x-att/software-updates
You can download the RUU from HTC's website and run it.
http://www.htc.com/us/support/htc-one-x-att/software-updates
Other than that, take it back.
Related
Hey guys,
I've had my Sensation for a couple weeks now and this weird issue just popped up. The Camera seems to have some green lines running through it. These lines appear on any Camera app (Panorama Beta, Camera 360, etc.)...
Restarting the phone fixes it... But only for an hour or so before it just comes back. Is this some sort of hardware failure? Anyone else experienced this before?
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
That picture was taken with a Galaxy S2... The irony.
The fact it goes away on a reboot suggests to me it's more likely to be a software issue of some sort, although I wouldn't completely rule out hardware.
Have you performed a factory reset?
I had the same problem. Called tmobile and they had me do a master reset. This fixed the problem. For how long though?
Sent from my HTC Sensation 4G using XDA Premium App
gbrewha said:
I had the same problem. Called tmobile and they had me do a master reset. This fixed the problem. For how long though?
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
Yeah, I imagine a reset will fix it.
But, what's the point? I might as well get them to replace the entire phone. Both scenarios result in me having to start from scratch again. At least I can be assured it wouldn't happen again if I get it replaced.
battery
I had the same issue as you. No need for master reset . Just pull the battery for about a minute and that will work. I never had that issue happen to me again
“Green Lines” and “Distorted Widgets”
I had the very exact problem with my phone as well. My problems first started with the distorted widgets and then about 10 days later, my camera started showing the green lines. -->Please see pictures <--
I went back to the T-Mobile store and showed them these “Green Lines” and they were kind enough to replace my phone for me. I've had my phone for a little more than 15 days and usually TMO will not validate returns past this point. I WOULD HAVE BEEN FURIOUS! Anywho, I resolved it by taking it back and they replaced it. Hope this helps anyone out having the same prob.
Still, I'd like to know what the cause of this is since it seems to be happening on more than just a couple of phones.
With the “Green Lines” and the “Distorted Widgets” problems, I’m beginning to wonder if these issues are related to one of the two LCD manufactures.
“It has been confirmed that the Sensation has two different LCD panels. One made by Acer (AUO) and one made by sharp.”
It would be interesting to find out if all the problems are occurring on either the Sharp or the AUO displays? I can’t confirm which one I had since I returned the phone already, but if any of you still have your phone with the “Green Lines” or “Distorted Widgets”, try finding out which of the two companies makes your screen on the Sensation 4G and compare the results with others. You can find out to d othis in the link above.
Hey guys, I was wondering what my options are at this point. One of the lights has stopped working...the button still works though. Will Costco/ATT replace the phone? I'm almost positive they will but does anyone know how long they take? I cant be without a phone for more than a day.
PIC:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
bump
Yes they will replace it. This was seen on some of the first ones that came out. Just ask if they will just trade you a new one on the spot and make sure they let you turn it on to check for any other hardware defects.
Edit: this is assuming your hardware warranty is intact
Sent from my One X using xda premium
stnguyen09 said:
Yes they will replace it. This was seen on some of the first ones that came out. Just ask if they will just trade you a new one on the spot and make sure they let you turn it on to check for any other hardware defects.
Edit: this is assuming your hardware warranty is intact
Sent from my One X using xda premium
Click to expand...
Click to collapse
Yes it is. Thanks! But I doubt they will give me a NEW one. Its been over 3 months.
Same thing happened to my AT&T HOX, It was working normaly then suddenly the recent apps light stopped, the button works perfectly tho...
I did factory reset, cache and davlink cache erase, changed rom and tried almost everything, the light started working again but dimmer, not as bright as home or back...
Today the home key backlight stopped working too (its like a virus spreading) and i got them to work after every reebot and when I answer a call but again, both backlights are dimmer than the original...
What did they say? could you replace the phone? Im still thinking its a software issue rather than hardware... maybe Im wrong!
Please if you find someway to fix it let me know! I will do so too!
Good luck!
JohnArauz said:
Same thing happened to my AT&T HOX, It was working normaly then suddenly the recent apps light stopped, the button works perfectly tho...
I did factory reset, cache and davlink cache erase, changed rom and tried almost everything, the light started working again but dimmer, not as bright as home or back...
Today the home key backlight stopped working too (its like a virus spreading) and i got them to work after every reebot and when I answer a call but again, both backlights are dimmer than the original...
What did they say? could you replace the phone? Im still thinking its a software issue rather than hardware... maybe Im wrong!
Please if you find someway to fix it let me know! I will do so too!
Good luck!
Click to expand...
Click to collapse
No it was a hardware issue. Well at least that's what Costco said. I also factory resetted RUU'd and all that . They are amazing! After 90 days they still gave me a new one no questions asked!
EDIT: If your out of warranty (It hasn't been a year since the phone came out so that's not even possible but oh well) you can take the back off the phone and press the LED panel under the buttons down firmly and they start working again! I tried this on my new one (I know..i'm stupid )
You guys know when an HBO presentation starts on TV they start with a TV Noise.
Well, I have now the same screen on my N5
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Taking a screenshot with the built-in function, I get everything correctly
(Actually, quite difficult to unlock the pattern when can't see anything)
The phone is rooted, TWRP 2.7.1.1 installed, Stock ROM, KitKat 4.4.4
Could be co-incident, but the problems started short after installing KitKat 4.4.4
When updating to 4.4.4, I only flashed Radio, System and Boot.
I didn't flash Cache and Bootloader (basically because Bootloader same as previous).
Is the problem related to not flashing cache and bootloader or a hardware problem of the glass?
Sometimes, if I don't touch the mobile, the screen returns to normal, but now, even when I boot to the bootloader, I still have the "HBO Screen"
Any feedback would be appreciated.
Cheers
Tom
I love the fact you've called it the HBO Screen. Real Imaginative!
However, unfortunately, it's a hardware issue. The screen or the Flex cable have gone bad and it/they needs to be replaced.
You were right, it was the cable.
Went to LG service partner and 30 minutes later it was fixed.
Cheers
Tom
tom1807 said:
You were right, it was the cable.
Went to LG service partner and 30 minutes later it was fixed.
Cheers
Tom
Click to expand...
Click to collapse
Woah! That was quick
First went to LG, they told me they have to send to their service partner, can't fix the same day
Luckily only a 20 minute drive so I went there personally.
Cheers
Tom
vin4yak said:
I love the fact you've called it the HBO Screen. Real Imaginative!
However, unfortunately, it's a hardware issue. The screen or the Flex cable have gone bad and it/they needs to be replaced.
Click to expand...
Click to collapse
I always get this after boot for about a half second I think while it runs the color gamma code. It's my favorite part of the bootup I wish it lasted longer. How can I get your feature OP???
---------- Post added at 03:02 AM ---------- Previous post was at 03:01 AM ----------
tom1807 said:
First went to LG, they told me they have to send to their service partner, can't fix the same day
Luckily only a 20 minute drive so I went there personally.
Cheers
Tom
Click to expand...
Click to collapse
I love doing that to UPS. Oh, you just got a package in from Washington that's for me but you're going to let it sit in the warehouse for 4 days because I didn't pay for 3 day shipping???
rancur3p1c said:
I always get this after boot for about a half second I think while it runs the color gamma code. It's my favorite part of the bootup I wish it lasted longer. How can I get your feature OP???
Click to expand...
Click to collapse
Just play a little bit with your internal flex cable (I mean mobile ) then you have it random and longer
However, it can be pretty annoying when u turn on the screen and have this TV noise copy
Cheers
Tom
Hello guys!
I have this very same problem.. can you please tell me if it's this the flex that I need??
http://m.ebay.com/itm/Charging-USB-...%3A1228f2d415b0a6a8f56010e3ffefa6f7%7Ciid%3A1
Sent from my HTC One_M8 using Tapatalk
hey guys,
any of you had an issue with the screen going blank and never coming back on until the watch is rebooted? ( I have ambient screen on)
everything is still functioning, phone detects it as connected, i get vibration for notifications and can even get screenshots from the watch using the android wear app.
using stock watchfaces, not installed anything yet, only setup android pay, since i only intend to use for notifications and android pay.
this is really frustrating, it's happened 4 times within the first 24 hours...
electric0ant said:
hey guys,
any of you had an issue with the screen going blank and never coming back on until the watch is rebooted? ( I have ambient screen on)
everything is still functioning, phone detects it as connected, i get vibration for notifications and can even get screenshots from the watch using the android wear app.
using stock watchfaces, not installed anything yet, only setup android pay, since i only intend to use for notifications and android pay.
this is really frustrating, it's happened 4 times within the first 24 hours...
Click to expand...
Click to collapse
if you can't touch and wake the device, you may need to send it for RMA. Do not waste time in testing, even it is a software issue. Let them fix it for you or simply replace it.
mcdull said:
if you can't touch and wake the device, you may need to send it for RMA. Do not waste time in testing, even it is a software issue. Let them fix it for you or simply replace it.
Click to expand...
Click to collapse
thanks, yeah that's what I was thinking too. just wondering if this was a common issue.
I'm based in hk too lol, just past the 7 day direct exchange period so i guess i'll just have to wait for a repair.
electric0ant said:
thanks, yeah that's what I was thinking too. just wondering if this was a common issue.
I'm based in hk too lol, just past the 7 day direct exchange period so i guess i'll just have to wait for a repair.
Click to expand...
Click to collapse
Common I dont know, but I have experienced the same thing several times over the last few days. Nothing before that
electric0ant said:
thanks, yeah that's what I was thinking too. just wondering if this was a common issue.
I'm based in hk too lol, just past the 7 day direct exchange period so i guess i'll just have to wait for a repair.
Click to expand...
Click to collapse
It is acceptable if the watch is loaded with many software. But not normal if it is freshly setup. You may try the official rom here and see if it is okay.
I have this problem now.
Screen sometimes starts working at random for a short while but goes back to blurry.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Mine also goes blank occasionally and only reboot helps, but it's so random, and maybe once a week? so I won't even bother sending for warranty because they might send it back saying that it's not happening to them.
Yesterday it happened while I was tracking my workout so that's a bummer but happily I was able to continue after reboot.
p.s.
I'm using always on display.
MY US based Watch 4 Non-LTE just received the U1GVK4 update today 11/11/22 - I again checked for updates for my AT&T LTE Watch 4 Classic, but there's no update available. It is still at the U1GVH2 release. Nothing new to report with U1GVK4 so far, but this is likely an update to fix the bricking issue that some experienced with U1GVI3 "A power operation-related stabilization code has been applied."
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Uggg...just read that even the new update that fixed the issue is causing same problem for some...be careful peeps.
Mine is working JUST fine...think I'll hold off.
I installed with no issues. Did get a scare at first when the Samsung logo came up about three times before it went on to boot. Also took a bit longer to boot and setup. Once it did, all was well.
dalepl said:
I installed with no issues. Did get a scare at first when the Samsung logo came up about three times before it went on to boot. Also took a bit longer to boot and setup. Once it did, all was well.
Click to expand...
Click to collapse
Downloading and installing now...
Fingers crossed.
Mine working 100% after this update.
Mine also working after today's update, I did charge my watch to 100% before starting the installation process and after installation my phone did boot loop twice that scared the hell out of me, then I immediately connected it to charger just to ensure watch has enough charge left, but luckily as soon as i connected it to charger the watch booted normally...phew!!!
Just updated my watch. It is bricked. Screen is black, pressing any of the buttons does nothing. Had 70% battery before the update.
I think I'm done with Samsung for good. What a shame.
If some1 was able to recover from this state, please share.
thehartk said:
Just updated my watch. It is bricked. Screen is black, pressing any of the buttons does nothing. Had 70% battery before the update.
I think I'm done with Samsung for good. What a shame.
If some1 was able to recover from this state, please share.
Click to expand...
Click to collapse
I'm installing now ... let's see!
edit: the update ran smoothly
stygi4n said:
I'm installing now ... let's see!
Click to expand...
Click to collapse
Good luck !
thehartk said:
Good luck !
Click to expand...
Click to collapse
worked good!
Happy to hear. Truly.
Bricked mine! 100% battery prior to update.
NOT updating mine. It's working fine, so why bother.
Mine is force installing so wish me luck!
edit: Gave me a heart attack because it bootlooped 3 times but it thankfully didn't get bricked
LOL, mine did the same thing. Today I had an issue with charging. The watch just refused to charge even though it says it was charging. I rebooted the watch and all is well.