[Q] White DOT on Screen (Stuck / Dead Pixel) ? - Nexus 5 Q&A, Help & Troubleshooting

Hi. So I suddenly noticed that there's this one white dot that is visible only on black background on the top most part of my screen. I just got this phone yesterday, brand new.
I think it is tolerable. Because it's just 1 white dot I would rarely see.
The question is, if this is a dead or stuck pixel ?
If yes, will it spread ? Is it really tolerable ?
Thanks in advanced for the answers ...

I found one the same day I got mine thought I could live with it but once I noticed it, it bugged the hell out of me. I took it back to T-Mobile and traded for a new one.

Blaze420916 said:
I found one the same day I got mine thought I could live with it but once I noticed it, it bugged the hell out of me. I took it back to T-Mobile and traded for a new one.
Click to expand...
Click to collapse
thank you very much. thats what i needed to hear / read. i will have mine replaced today!

It's your best bet cause it will bug you

You need 3 for it to be a fault with most makers. Is it white on different screens? I've one on one app and came to the conclusion that it is the program
#64268gkyJL#8653%dhjGUKVS357.

Related

Weird screen defect issue?

My phone was ok 10 minutes ago and now it's screwed up.
Took a photo, see the weird black lines/hashes/dots?
Dude!! What you did to your screen?? Its look like being press by something ;P
Sent from my HTC Sensation Z710e using XDA App
No idea. Didn't do anything.
Downloaded some dead pixel apps, if I set the screen to black, I can still see it, its weird.
If that's the case i'd be contacting htc or tmobile and getting a replacement.. Did it just start doing this or when you got it?
Yeah this just happened today. Was fine this morning, have this phone since August.
No idea how it happened. I didn't bang it or anything.
I sent HTC an email since you can attach a photo to the support ticket, easier that way than trying to explain them what it looks like.
nxt said:
Yeah this just happened today. Was fine this morning, have this phone since August.
No idea how it happened. I didn't bang it or anything.
I sent HTC an email since you can attach a photo to the support ticket, easier that way than trying to explain them what it looks like.
Click to expand...
Click to collapse
Hope it works out for you bud... My sd card was defect and htc had me a new one in three days... Didn't cost me anything.. I actually like HTC's customer serivce and i hope it's the same for you too. =)
it seems to be wet on the inside. some leaks inside? hehe. like radiator leaks or something?
Hello there! I have the exact problem here. I didn't do anything with my screen and somehow i still got thoes enoying dots! wtf is it? should i contact hTc for a replacement? anyhow i want to know what it is!
Thanks for helping me out br0s!
This is how it looks. Attached BELOW
As you can see some of them are black and some of them are like cyan blue. the blue pixles has been black but after awhile they changed colour. This is only like 10% of the pixels that I had before, after the gone blue they dissapear. strange....
RizZern said:
This is how it looks. Attached BELOW
As you can see some of them are black and some of them are like cyan blue. the blue pixles has been black but after awhile they changed colour. This is only like 10% of the pixels that I had before, after the gone blue they dissapear. strange....
Click to expand...
Click to collapse
Yeah, call HTC, they replaced my screen, I could tell cuz the bottom part of the phone wasn't closed all the way, I also got a different screen. I had the Acer screen and was replaced with the other one that's better.
Hey RizZern, just came across this thread and wanted to know if you managed to fix your screen issue.
I am facing the same issue , but i know that it appeared when i dropped my device accidentally.
I have observed that when the phone temperature goes up, the pixels become darker and then turn cyan when it cools.
Cheers,
Alan

Yellow spots on display.

Hi.
I have a yellow spot on the display. It seems to be the same like many people had it on the HTC One X. I had it too, on the One X.
I read, it was something with some glue in the display.
Cheers
factory warranty covers it so bring it back and if its whitin 28 days of purchase, demand a new sealed box as consumer right entitles you on.
That looks like a manufacturer defect right there. Get it exchanged ASAP.
Display Issues
Forgive me, but what's wrong with These Displays These days? Or am I doing something wrong?
I've been having Trouble with spots on Displays for years.
When it came out I bought a HTC One X. After a month there appeared a yellow spot on the left edge. I brought it back, waitet for 1,5 months and then became back my device with a replaced Screen and battery.
After another month i got again a yellow line... It was always the same, at first there is a slightly yellow line on the left or right edge, after a while it gets darker and darker and turns violet/Brown.
I returned my htc one x 3 times, after the 4th attempt to repair i became the Money back.
After that i bought a HTC One X Plus. Same Story! I returned it 3 times for the same Screen issues, in the end after another year struggling I became again the Money back.
Then i bought a Xperia Z2: Believe it or not, again same pain 3 attempts to repair and then Money back.
The good Thing is, I always got the Money back. But i buy a device for using and working with it, not for having this Trouble.
In december 2014 i bought a Xperia Z3. Yesterday I noticed a yellow line on the left edge ...
In the meanwhile i bought a Surface Pro 2 also... and had the same Trouble, I had to send it in because of yellow lines ("just" one time, for now...)
What is going wrong here?
Its probably the glue, I guess you are just very unlucky. I went through two One Xs and luckily no yellow spots, in fact I have never gotten any device with that. Just get a warranty replacement, nothing else you can do. Its pretty bad on your phone, I believe its UV cured glue.
Info
The_Rick said:
Forgive me, but what's wrong with These Displays These days? Or am I doing something wrong?
I've been having Trouble with spots on Displays for years.
When it came out I bought a HTC One X. After a month there appeared a yellow spot on the left edge. I brought it back, waitet for 1,5 months and then became back my device with a replaced Screen and battery.
After another month i got again a yellow line... It was always the same, at first there is a slightly yellow line on the left or right edge, after a while it gets darker and darker and turns violet/Brown.
I returned my htc one x 3 times, after the 4th attempt to repair i became the Money back.
After that i bought a HTC One X Plus. Same Story! I returned it 3 times for the same Screen issues, in the end after another year struggling I became again the Money back.
Then i bought a Xperia Z2: Believe it or not, again same pain 3 attempts to repair and then Money back.
The good Thing is, I always got the Money back. But i buy a device for using and working with it, not for having this Trouble.
In december 2014 i bought a Xperia Z3. Yesterday I noticed a yellow line on the left edge ...
In the meanwhile i bought a Surface Pro 2 also... and had the same Trouble, I had to send it in because of yellow lines ("just" one time, for now...)
What is going wrong here?
Click to expand...
Click to collapse
where r u living?
u should select better retailer
Well it's getting difficult, i live in Switzerland and bought the 5 mentioned Devices from 3 different retailers
The_Rick said:
Well it's getting difficult, i live in Switzerland and bought the 5 mentioned Devices from 3 different retailers
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Click to collapse
Bad luck, dude
It seems that yellow spots do happen in some of the phones manufactured in a certain period of time and cause mainly by the OCA(Optical Clear Adhesive) glue between the glass and digitizer
Thanks for your replies, i'm gonna return the phonre for repair again.
Could this Problem be connected with heat issues? All the Devices ( well, except maybe the xperia z3) could get very hot.
Yeah that can also cause that, do you live in a very hot area? I went to med school in a place where it commonly reached 45C/113F+ in the summer and I still never got this issue with my LG Optimus 2X, HTC One X and HTC Butterfly
Well no, it's not that warm here, it barely gets to 30C in Summer, and I got the issues also in winter... But my htc's and the z2 were itself good heaters
Did you solve this issue ? Did you need to replace screen ?
unclesem said:
Did you solve this issue ? Did you need to replace screen ?
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Click to collapse
Yeah, unfortunately I had to replace the screen.
Actually they replaced the screen 3 times and after that (and after quite a bit of fight ) I returned the phone to the seller.
I seem to have some kind of bad luck in that regard, here is my statistic for the past few years:
Yellow spots on HTC One X -> screen replaced 3 times
Yellow spots on HTC One X + -> screen replaced 3 times
Yellow spots on Sony Xperia Z2 -> screen replaced 3 times
Yellow spots on Sony Xperia Z3 -> screen replaced 3 times
Yellow spots on Microsoft Surface Pro 2 -> screen replaced 1 time, it's yellow again and has to be replaced but I need it for work
And now:
Yellow spots on Microsoft Lumia 1520, have to send it in
I thought that I do something wrong (although I never had these Issues before HTC One X), then a few weeks ago I went to an electronics reseller to take a look at an exposed Surface Pro 3 and saw that picture... Look at that the yellow line on the left edge :silly:
You're very very unlucky mate....
3 different retailers and 5 different devices, with similar/same problems? There's something wrong happening there..
Sent from my D6653 using XDA Free mobile app

[Q] Yellow spot on display

My g flex 2 has a yellowish stain on the lower left corner...the blind people at sprint shut me down for a replacement because they claimed they couldn't see it. I've asked at least 7 other people for a second opinion and they could all see it. What is it, and what should I say to the assholes at sprint the next time I come in?
reflex21 said:
My g flex 2 has a yellowish stain on the lower left corner...the blind people at sprint shut me down for a replacement because they claimed they couldn't see it. I've asked at least 7 other people for a second opinion and they could all see it. What is it, and what should I say to the assholes at sprint the next time I come in?
Click to expand...
Click to collapse
I fix phones, sometimes when we get yellow spots on screens after being replaced say like on iPhone devices it mainly is because something is putting pressure on the screen somewhere, most of the time it is something near the lcd flex cable where it connects to the motherboard. Like with iPhone 5 you have a metal shield covering the connectors and if you tighten the screws too much then you get yellow spots on the screen somewhere. Ultimately I'd tell them to check for that, to check that nothing inside is too tight near the connector if the lcd. Would be great if you can post a photo of your screen.
Install Dead Pixel Detect and Fix from Play Store, select the grey color from the options and dim the brightness of your phone.
It's much more visible that way and then go back to where you purchased your phone and show them.
When grey you see lots of uneven spots on your screen.
I have the same problem with mine and it's clearly visible.
Don't let them take you for an idiot (because I am sure they DID see it) and force them to replace your phone. Open the new one in front of them and check if it's ok.
If not ask for another phone.
I got my second one and this display got the same problem. Like already said, its good visible on a grey Background.
I let it change again and when the third one have the same Problem, i will get the HTC M9
D4rk_nVidia said:
I got my second one and this display got the same problem. Like already said, its good visible on a grey Background.
I let it change again and when the third one have the same Problem, i will get the HTC M9
Click to expand...
Click to collapse
Mine has it too. It looks like some Chinese guy pissed on that piece of paper used as white background and then put it to our phones. POLED
robdevil said:
Mine has it too. It looks like some Chinese guy pissed on that piece of paper used as white background and then put it to our phones. POLED
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Click to collapse
Trust me. You guys aren't the only ones with this very infuriating defect. Got this defect on my new phone (not an LG) and I've got yellow piss stains all over the white screen. ****ing nightmare.
Hey I got mine replaced and the new one has no problem anymore. No yellow spots.
Nice to hear.
Two LG G Flex 2 had already a yellow spot on Display and I hope that the third one arrives without that issue.
Is there any chance they ever go away? Is it the glue?
Is there any way to make the yellow spots go away? Im just curious
Sent from my LG-H955 using XDA Free mobile app
skezza said:
Is there any chance they ever go away? Is it the glue?
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Click to collapse
If it is the glue yes. There are some ways to accelerate the procedure but i dont approve
for example uv light or under the sun.
JFYI
I've seen so many of these threads & just want to chime in that I have a Sprint version ordered about a day after release & it has no color issues @ all.
It has been dropped, sat out in the sun & flexed.
I even installed the app to test, no color issues.
The OTA update is failing of course since I rooted it.
Anyway, point is, there are good ones out there.
Good luck everyone.
skezza said:
Trust me. You guys aren't the only ones with this very infuriating defect. Got this defect on my new phone (not an LG) and I've got yellow piss stains all over the white screen. ****ing nightmare.
Click to expand...
Click to collapse
hey man.. i just got an exchange because my previous one had two really distinct yellow spots at the top.. but the new one seems to have it spread out across the display and only noticeable on grey backgrounds.. wondering if yours eventually went away or is it still a persistent annoyance.. thanks!

HTC One A9 display burn in?

Hey guys,
I just got my brand new HTC One A9! The design is absolutely stunning.
However, after turning on the device, I observed strange artifacts on the display. Somehow they look like burn in artifacts. To show you what I'm talking about I added an attachment that shows a plain white screen (from a display test app).
Has anyone observed something like this so far?
Thanks and best regards
Christian
Nope, looks like a burned in, if it came out of the box, take it back to your service provider, or contact HTC if you bought it from them, if you got it like this, it's a manufacturing problem and they should replace it without question. If you would not like to do that then just get a screen replacement.
Yea well, it came out of a sealed box like this. I just wondered if it is a temporary problem that will go away in time.
Nevertheless, now I will return it and order a replacement.
Thanks for your opinion!
sic99 said:
Yea well, it came out of a sealed box like this. I just wondered if it is a temporary problem that will go away in time.
Nevertheless, now I will return it and order a replacement.
Thanks for your opinion!
Click to expand...
Click to collapse
Yeah no problem, anytime man
Looks like the phone was ON all this time in the box because it takes hours for a screen to get burnins
Edit: The screen is either re-used or you have let your Dot View case slightly open for hours, the big clock and temp are from Dot View

General First replacement since Nexus 6P

Yesterday I was doing some work around the house, pulled my phone out of my pocket to change YouTube videos or something. Noticed a black spot, dead pixels. I thought the other day that I saw a ghostish blur on the bottom left of the phone, the dead pixels are in the middle left of the phone. Have a warranty replacement coming. Coming it's the first phone replacement I've had to have since my eight or nine Nexus 6Ps under warranty.
My mind to maybe sell it and try something else, like the one plus 11, but man. Idk. . anyone else have similar screen quality issues? Maybe? I've just been lucky up to this point.
kickenwing13 said:
Yesterday I was doing some work around the house, pulled my phone out of my pocket to change YouTube videos or something. Noticed a black spot, dead pixels. I thought the other day that I saw a ghostish blur on the bottom left of the phone, the dead pixels are in the middle left of the phone. Have a warranty replacement coming. Coming it's the first phone replacement I've had to have since my eight or nine Nexus 6Ps under warranty.
My mind to maybe sell it and try something else, like the one plus 11, but man. Idk. . anyone else have similar screen quality issues? Maybe? I've just been lucky up to this point.
Click to expand...
Click to collapse
No issues here. Haven't read all the threads, but if it were a common fault i think it would be reported here (and noticable). Just bad luck with a dodgy screen... maybe.
kickenwing13 said:
Yesterday I was doing some work around the house, pulled my phone out of my pocket to change YouTube videos or something. Noticed a black spot, dead pixels. I thought the other day that I saw a ghostish blur on the bottom left of the phone, the dead pixels are in the middle left of the phone. Have a warranty replacement coming. Coming it's the first phone replacement I've had to have since my eight or nine Nexus 6Ps under warranty.
My mind to maybe sell it and try something else, like the one plus 11, but man. Idk. . anyone else have similar screen quality issues? Maybe? I've just been lucky up to this point.
Click to expand...
Click to collapse
OnePlus 11 might not be a better choice. I had one for just over a month when suddenly an entire row of pixels just went bright white for no reason (see attached). Guess any manufacturer can deliver a bad screen every once in a while.
congrats on the long life of the nexus 6p bro.
I gave mine up when they offered the pixel xl as a free replacement....the pixel xl sucked

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