Hi.
I have a yellow spot on the display. It seems to be the same like many people had it on the HTC One X. I had it too, on the One X.
I read, it was something with some glue in the display.
Cheers
factory warranty covers it so bring it back and if its whitin 28 days of purchase, demand a new sealed box as consumer right entitles you on.
That looks like a manufacturer defect right there. Get it exchanged ASAP.
Display Issues
Forgive me, but what's wrong with These Displays These days? Or am I doing something wrong?
I've been having Trouble with spots on Displays for years.
When it came out I bought a HTC One X. After a month there appeared a yellow spot on the left edge. I brought it back, waitet for 1,5 months and then became back my device with a replaced Screen and battery.
After another month i got again a yellow line... It was always the same, at first there is a slightly yellow line on the left or right edge, after a while it gets darker and darker and turns violet/Brown.
I returned my htc one x 3 times, after the 4th attempt to repair i became the Money back.
After that i bought a HTC One X Plus. Same Story! I returned it 3 times for the same Screen issues, in the end after another year struggling I became again the Money back.
Then i bought a Xperia Z2: Believe it or not, again same pain 3 attempts to repair and then Money back.
The good Thing is, I always got the Money back. But i buy a device for using and working with it, not for having this Trouble.
In december 2014 i bought a Xperia Z3. Yesterday I noticed a yellow line on the left edge ...
In the meanwhile i bought a Surface Pro 2 also... and had the same Trouble, I had to send it in because of yellow lines ("just" one time, for now...)
What is going wrong here?
Its probably the glue, I guess you are just very unlucky. I went through two One Xs and luckily no yellow spots, in fact I have never gotten any device with that. Just get a warranty replacement, nothing else you can do. Its pretty bad on your phone, I believe its UV cured glue.
Info
The_Rick said:
Forgive me, but what's wrong with These Displays These days? Or am I doing something wrong?
I've been having Trouble with spots on Displays for years.
When it came out I bought a HTC One X. After a month there appeared a yellow spot on the left edge. I brought it back, waitet for 1,5 months and then became back my device with a replaced Screen and battery.
After another month i got again a yellow line... It was always the same, at first there is a slightly yellow line on the left or right edge, after a while it gets darker and darker and turns violet/Brown.
I returned my htc one x 3 times, after the 4th attempt to repair i became the Money back.
After that i bought a HTC One X Plus. Same Story! I returned it 3 times for the same Screen issues, in the end after another year struggling I became again the Money back.
Then i bought a Xperia Z2: Believe it or not, again same pain 3 attempts to repair and then Money back.
The good Thing is, I always got the Money back. But i buy a device for using and working with it, not for having this Trouble.
In december 2014 i bought a Xperia Z3. Yesterday I noticed a yellow line on the left edge ...
In the meanwhile i bought a Surface Pro 2 also... and had the same Trouble, I had to send it in because of yellow lines ("just" one time, for now...)
What is going wrong here?
Click to expand...
Click to collapse
where r u living?
u should select better retailer
Well it's getting difficult, i live in Switzerland and bought the 5 mentioned Devices from 3 different retailers
The_Rick said:
Well it's getting difficult, i live in Switzerland and bought the 5 mentioned Devices from 3 different retailers
Click to expand...
Click to collapse
Bad luck, dude
It seems that yellow spots do happen in some of the phones manufactured in a certain period of time and cause mainly by the OCA(Optical Clear Adhesive) glue between the glass and digitizer
Thanks for your replies, i'm gonna return the phonre for repair again.
Could this Problem be connected with heat issues? All the Devices ( well, except maybe the xperia z3) could get very hot.
Yeah that can also cause that, do you live in a very hot area? I went to med school in a place where it commonly reached 45C/113F+ in the summer and I still never got this issue with my LG Optimus 2X, HTC One X and HTC Butterfly
Well no, it's not that warm here, it barely gets to 30C in Summer, and I got the issues also in winter... But my htc's and the z2 were itself good heaters
Did you solve this issue ? Did you need to replace screen ?
unclesem said:
Did you solve this issue ? Did you need to replace screen ?
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Click to collapse
Yeah, unfortunately I had to replace the screen.
Actually they replaced the screen 3 times and after that (and after quite a bit of fight ) I returned the phone to the seller.
I seem to have some kind of bad luck in that regard, here is my statistic for the past few years:
Yellow spots on HTC One X -> screen replaced 3 times
Yellow spots on HTC One X + -> screen replaced 3 times
Yellow spots on Sony Xperia Z2 -> screen replaced 3 times
Yellow spots on Sony Xperia Z3 -> screen replaced 3 times
Yellow spots on Microsoft Surface Pro 2 -> screen replaced 1 time, it's yellow again and has to be replaced but I need it for work
And now:
Yellow spots on Microsoft Lumia 1520, have to send it in
I thought that I do something wrong (although I never had these Issues before HTC One X), then a few weeks ago I went to an electronics reseller to take a look at an exposed Surface Pro 3 and saw that picture... Look at that the yellow line on the left edge :silly:
You're very very unlucky mate....
3 different retailers and 5 different devices, with similar/same problems? There's something wrong happening there..
Sent from my D6653 using XDA Free mobile app
Related
Im wondering if other people's 8X's creak when squeezing the phone sideways or on the screen after a few minutes of use? Also I can see light leaking from the bottom where the screen meets the body of the phone. Want to know if I should get an exchange tomorrow at Microsoft Store since after that I'm pretty far from any Microsoft Stores until I'm past the return date.
My volume rocker squeaks a little and also moves back and fourth when I shake the phone. At the bottom of the phone on either side of the charging port there are light leaks, and on the left and right bottom sides too, which is annoying in the dark. Tempted to take mine back to Phones4u and ask for a new one..
Got a new phone and its much better. I didn't notice if light leaks through bottom anymore, but the screen is definitely more flush though not PERFECTLY flush.
Much more solid phone and power button also has a click and is easier to press now. No more creaks now.
Sent from my 8X using Board Express
I'll go and exchange mine then I think. Can you take a picture of it in the dark to show if you have any light leaks and post it up? I'd be very appreciative.
My power button feels a bit odd too, it doesn't have a click and feels squidgy, was thinking that earlier. Might have a go on the replacement in store and look at it in the dark to check for light leaks.
Edit: I've attached the best picture I could get of my light leaks/screen fitting. This is with brightness at max, taken with my DSLR. Was yours this bad? I'd be interested to see if this is an issue with other 8X's or just ours.
I haven't had any problems like that with mine yet. I started using a case after the first week though. Hopefully a replacement will fix the issue for you. That's a lot of light coming through.
Sent from my HTC 8x using Board Express
It is, it's awful. I'm kind of regretting getting the 8X over the 920 to be honest, the blacks seem very light on the screen and the colour seem very washed out (maybe it's just coming from an AMOLED screen that is doing it), might see what they can do for me in store today. We'll see.
Took it back today, they didn't want to replace it but they did in the end. Tried out two brand new Yellow ones in store, both had the exact same issue. Tried a black one, and it's perfect, no light leakage at all. Maybe it's an issue with the Yellow one. Poor effort HTC.
Accepted the Black one as a replacement, but I'm trying to sell it and get a 920 like I should have in the beginning. Doh!
SmokinWaffle said:
Took it back today, they didn't want to replace it but they did in the end. Tried out two brand new Yellow ones in store, both had the exact same issue. Tried a black one, and it's perfect, no light leakage at all. Maybe it's an issue with the Yellow one. Poor effort HTC.
Accepted the Black one as a replacement, but I'm trying to sell it and get a 920 like I should have in the beginning. Doh!
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Meh. I have the black one and its an issue all right. Yesterday, my screen totally died. Went to HTC service center today, and the light leakage and inperfect screen flush were listed as "possible user damage". If they decide to classify it as user damage, i'll be pissed.
matthew5025 said:
Meh. I have the black one and its an issue all right. Yesterday, my screen totally died. Went to HTC service center today, and the light leakage and inperfect screen flush were listed as "possible user damage". If they decide to classify it as user damage, i'll be pissed.
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I went with the 920, had screen flickering issues and random rebooting on it, and all 3 of my replacements. Gave up and got a Note II. lol.
Yes, when I had mine it creaked and the camera lens moved around a little, and the screen was a tad squishy on the bottom right...HTC consistently has awesome designs but
There is always something wrong with their build quality that is maddening.
Sent from my DROID RAZR HD using xda app-developers app
Crack over Speaker holes
Hi guys, just to add to the build quality problems... I've just had a replacement from Phones4U of my yellow 8X. After just under a month of gentle and careful ownership i noticed a crack appeared over (and through) the holes on the back for the speaker. The crack got bigger over about a week before i had chance to go ask about it in store. to be fair to P4U, the person i spoke to was great and they swapped it out in store, even though i'd originally bought it online.
Came back to this thread to mention it and now having read everything else i'm noticing a bit of creaking when i squeeze the sides and both phones had had the squishy screen edge picture thing which i first read about being a problem on the ONE X. Not sure if that's just normal anyway though really. Oh and neither of my power buttons have clicked and i find myself missing my easy to press home button on my old iPhone 3GS!
Same again!
natstally said:
Hi guys, just to add to the build quality problems... I've just had a replacement from Phones4U of my yellow 8X. After just under a month of gentle and careful ownership i noticed a crack appeared over (and through) the holes on the back for the speaker. The crack got bigger over about a week before i had chance to go ask about it in store. to be fair to P4U, the person i spoke to was great and they swapped it out in store, even though i'd originally bought it online.
Came back to this thread to mention it and now having read everything else i'm noticing a bit of creaking when i squeeze the sides and both phones had had the squishy screen edge picture thing which i first read about being a problem on the ONE X. Not sure if that's just normal anyway though really. Oh and neither of my power buttons have clicked and i find myself missing my easy to press home button on my old iPhone 3GS!
Click to expand...
Click to collapse
Well after a month (again) my replacement 8X has developed the crack in the same place.
Phones 4U are gonna swap it for a black model this time, i'm wondering if it's the yellow plastic specifically that's bad. They were less cheery and helpful with the exchange this time stating that because it's a cosmetic fault they don't usually replace them and the first time was 'a goodwill gesture'.
I'm starting to wish i'd just gone for the extra price bump for the Lumia 920 instead now. Guess i'm lucky they've replaced them at all though but i still don't think a phone should crack of it's own free will after 4 weeks! http://forum.xda-developers.com/images/icons/advanced/drive.png
They also said it's not a widespread fault that they've been made aware of, i was actually hoping someone else on here would have had the same experience to help me confirm it wasn't just bad luck or whatever. I guess everyone else just has the corners rubbing off instead!
I guess I got lucky, my blue 8X seems pretty solid and all the buttons are clicky.
Basically, my white variant of the Z3 is suffering from blue/purple spots/blurs on the top right of my screen and it's really annoying, especially at high levels of brightness. This randomly appeared out of nowhere and I've also noticed that before this appeared my white balance was more blue-ish compared to my friends black variant of their Z3. Both had white balance set to default but on maximum brightness mine always appeared more blueish when theirs appeared more richer in black and whites.
Anyway, attached below are 2 pictures I took from my old SP to show you what I am suffering from, should I send my phone to Sony for repair? Also, my white variant has slight gaps in build quality like the others found in early batches. Another problem, while trying to get my week of production paper out with a pair of tweezers, I messed up real bad and pushed the whole thing inside the phone. I'm assuming I need it for them to repair my phone under warranty? I think I can resolve it by leaving them a note saying that the paper is inside the phone somewhere, just not where they would look normally lol.
Yeah send it for repair, I don't think you need a note, as I don't think its that big of a deal (the paper).
Sent it into repair 2 weeks ago, just got it back. They didn't do anything but update the devices software, wow -_-
SammyXNA said:
Sent it into repair 2 weeks ago, just got it back. They didn't do anything but update the devices software, wow -_-
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Did they even know why you sent it to them? I would complain. Not acceptable.
Update on my situation: I couldn't be bothered to send my device back into repair after they did nothing the first time. But something else happened this time, I haven't exposed my phone to water since the repair, last week I showed off my phones waterproof ability and it failed quite embarrassingly... Shortly after exposure the LCD just died, the phone itself was on but the screen was just dead. So I sent it into repair once again, I honestly don't think they tested the IP rating after reassembling it from the first time. Really hope they don't mess up again otherwise I'm going to lose myself.
EDIT: They did the right thing this time and sent a me a new phone. Went from W38 to W52.
Is this for waranty or not, device is old 2 months and yellow spot appears on lcd?
Bump
Anyone know does this issue cover warranty? I mean will sony accept this and fix my device?
I've got the same issue on mine, but rather worse and mine is nearly a year old. Had no issues up until about a month ago an then there was a small issue and it's been gradually getting worse and worse.
Kussie said:
I've got the same issue on mine, but rather worse and mine is nearly a year old. Had no issues up until about a month ago an then there was a small issue and it's been gradually getting worse and worse.
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Click to collapse
Yeah my damn phone same deal, I just posted a thread as well, right by the change port, interestingly enough if I hold the phone in my hand when I would go to lock push the power button, my thumb is right where this mark is as well, so I am now wondering if the slight side pressure over time has done this.
danw_oz said:
Yeah my damn phone same deal, I just posted a thread as well, right by the change port, interestingly enough if I hold the phone in my hand when I would go to lock push the power button, my thumb is right where this mark is as well, so I am now wondering if the slight side pressure over time has done this.
Click to expand...
Click to collapse
Possibly, it can't really be charge port related in my case as i don't use. I haven't plugged the USB into my phone for about 4 or 5 months now. I always use a dock/cradle with magnetic charging in it.
Kussie said:
I've got the same issue on mine, but rather worse and mine is nearly a year old. Had no issues up until about a month ago an then there was a small issue and it's been gradually getting worse and worse.
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Click to collapse
Yeah I use mag charge as well at home, just the other at work if I need extra juice
I sent mobile today at t-centar,now i need to wait and see will they accept warranty fir this. Il report back when i get device
I've just had mine repaired for a very similar discoloration under warranty. My screen also started to lift - there's some conjecture that the discolouration is the glue melting!
Had mine delivered back to me this morning after sending it back for this issue. Came back repaired with new screen protectors and new bezle fitted. Through warrenty
guys, can you pelase confirm it the replaced screen is the same as the original? I had it replaced but the screen I got is not the same as the old one..while viewing in extreme sunlight, i could clearly see the LEDs on the display...but now all i see are vertical dots...seems like they fitted a chinese display that looks exactly the same...
santoshcoolhere said:
guys, can you pelase confirm it the replaced screen is the same as the original? I had it replaced but the screen I got is not the same as the old one..while viewing in extreme sunlight, i could clearly see the LEDs on the display...but now all i see are vertical dots...seems like they fitted a chinese display that looks exactly the same...
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Click to collapse
Mine had dots before I sent it away and the screen it came back with also has dote, although now they seem less visable. They were extremely noticable before. Also, my pictures look amazing compared to before.
Before sending it away it was on 4.4.4 but now its on 5.1.1 so weather that has something to do with it or not I dont know.
Ok finally got device back, i got completely "new" unit, only motherboard is my old one..so full cover, digitizer and lcd is new one.
I am having my phone for 8 months now and few days ago I started to notice burns on the upper sides of the display. It is easiest to notice it on white screen even still they are not so obvious but noticeable if you look carefully. So does anyone else have the same problems and is it covered with warranty from HTC coz I bought phone over HTC official site?
sasa90 said:
I am having my phone for 8 months now and few days ago I started to notice burns on the upper sides of the display. It is easiest to notice it on white screen even still they are not so obvious but noticeable if you look carefully. So does anyone else have the same problems and is it covered with warranty from HTC coz I bought phone over HTC official site?
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+1 i got same thing since one week after used my phone for 9 month !!!! i went htc they said need to replace phone screen also there is no warranty for it ??
Same problem here.. Since I bought the phone online from HK and I am in the Middle East, the warranty is not covered. Such a bummer!
Guess I have to look for after market replacement screens.
Let me know if you find any solution.
This is the ips bleed thingy tons of u11 got, unfortunately it's very frequent with ips panels and many brands don't consider this as a fault unless its too big
Yesterday I was doing some work around the house, pulled my phone out of my pocket to change YouTube videos or something. Noticed a black spot, dead pixels. I thought the other day that I saw a ghostish blur on the bottom left of the phone, the dead pixels are in the middle left of the phone. Have a warranty replacement coming. Coming it's the first phone replacement I've had to have since my eight or nine Nexus 6Ps under warranty.
My mind to maybe sell it and try something else, like the one plus 11, but man. Idk. . anyone else have similar screen quality issues? Maybe? I've just been lucky up to this point.
kickenwing13 said:
Yesterday I was doing some work around the house, pulled my phone out of my pocket to change YouTube videos or something. Noticed a black spot, dead pixels. I thought the other day that I saw a ghostish blur on the bottom left of the phone, the dead pixels are in the middle left of the phone. Have a warranty replacement coming. Coming it's the first phone replacement I've had to have since my eight or nine Nexus 6Ps under warranty.
My mind to maybe sell it and try something else, like the one plus 11, but man. Idk. . anyone else have similar screen quality issues? Maybe? I've just been lucky up to this point.
Click to expand...
Click to collapse
No issues here. Haven't read all the threads, but if it were a common fault i think it would be reported here (and noticable). Just bad luck with a dodgy screen... maybe.
kickenwing13 said:
Yesterday I was doing some work around the house, pulled my phone out of my pocket to change YouTube videos or something. Noticed a black spot, dead pixels. I thought the other day that I saw a ghostish blur on the bottom left of the phone, the dead pixels are in the middle left of the phone. Have a warranty replacement coming. Coming it's the first phone replacement I've had to have since my eight or nine Nexus 6Ps under warranty.
My mind to maybe sell it and try something else, like the one plus 11, but man. Idk. . anyone else have similar screen quality issues? Maybe? I've just been lucky up to this point.
Click to expand...
Click to collapse
OnePlus 11 might not be a better choice. I had one for just over a month when suddenly an entire row of pixels just went bright white for no reason (see attached). Guess any manufacturer can deliver a bad screen every once in a while.
congrats on the long life of the nexus 6p bro.
I gave mine up when they offered the pixel xl as a free replacement....the pixel xl sucked