I am having my phone for 8 months now and few days ago I started to notice burns on the upper sides of the display. It is easiest to notice it on white screen even still they are not so obvious but noticeable if you look carefully. So does anyone else have the same problems and is it covered with warranty from HTC coz I bought phone over HTC official site?
sasa90 said:
I am having my phone for 8 months now and few days ago I started to notice burns on the upper sides of the display. It is easiest to notice it on white screen even still they are not so obvious but noticeable if you look carefully. So does anyone else have the same problems and is it covered with warranty from HTC coz I bought phone over HTC official site?
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+1 i got same thing since one week after used my phone for 9 month !!!! i went htc they said need to replace phone screen also there is no warranty for it ??
Same problem here.. Since I bought the phone online from HK and I am in the Middle East, the warranty is not covered. Such a bummer!
Guess I have to look for after market replacement screens.
Let me know if you find any solution.
This is the ips bleed thingy tons of u11 got, unfortunately it's very frequent with ips panels and many brands don't consider this as a fault unless its too big
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I got my phone a few days back and on full brightness I notice backlight bleed at the top left of the screen. It isnt very noticible but is nevertheless annoying. My computer LCD also has bleed at about the same spot so I know LCD's do have this problem but I am not sure if the nexus S is supposed to have it.
So anyone else has backlight bleed? Can I and should I claim warranty on this? If I claim warranty I should demand a replacement instead of repairing and putting a new LCD in it right? My phone is barely a few days old.
I have 3 dead pixels as well.
Seems like I have corner bleed as well with full brightness. Please someone comment on the quality of the i9023 display? I know dead pixels are pretty common and they dont really bother me. But I am kinda disappointed with the backlight uniformity.
That should be plenty to get you a new screen or a refurb phone. I don't have any screen bleeding on my i9023 and the SC-LCD is exceptional. Have a chat to samsung or your carrier while it's still brand new.
I don't have it. Get it replaced
Okay guys will go to the service center. I hope they accept it without much hassle.
Now as for refurbish phone, why should I be getting a refurb phone? My phone is less than a week old.
From memory, Samsung's policy doesn't involve getting you a brand new phone. They'll give you a refurbed one or change out your screen (most likely). However if you've bought it from a reseller or service provider, they might be able to offer you a new one no hassles. It all depends really, and i've not gone through it to really comment.
Just remember if you end up sending it in, don't put the back cover or battery in there and unroot and relock bootloader just in case. If you're lucky you'll get an extra back cover and battery for your troubles.
Harbb said:
From memory, Samsung's policy doesn't involve getting you a brand new phone. They'll give you a refurbed one or change out your screen (most likely). However if you've bought it from a reseller or service provider, they might be able to offer you a new one no hassles. It all depends really, and i've not gone through it to really comment.
Just remember if you end up sending it in, don't put the back cover or battery in there and unroot and relock bootloader just in case. If you're lucky you'll get an extra back cover and battery for your troubles.
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I dont have the phone rooted so thats not an issue.
I bought a sim free nexus from samsung distributor in my country. I really didnt know about this samsung policy it really stinks if true.
I dont have time to get the LCD replaced as I am leaving town next week and it kills resale value as when you sell the first thing the other person asks is if it's been repaired.
I will call the distributor tomorrow to see what "policy" they have regarding this. If I get new phone then good otherwise I will just keep using it. The problems with my LCD can only be seen with a keen eye so I really dont think it would cause a problem when selling the phone.
You'll probably be expecting a 3 - 4 week turnaround time if you send it to them (unsure about service centers and what powers they have in this) and you can have a read here. Luck of the draw most likely.
I just checked a friends iphone 4 and even that didnt have a very uniform screen at full brightness. Are you guys really sure you cannot see any bleed at full brightness in a dark room?? Not many LCD's are capable of that atleast the corners will be a bit more bright. And to be fair the nexus LCD does get really really bright on full brightness.
I think I can live with this since I barely use the phone on full brightness.
And I also searched about dead pixels, it seems many screens will have atleast one or 2 if you notice hard.
Hi.
I have a yellow spot on the display. It seems to be the same like many people had it on the HTC One X. I had it too, on the One X.
I read, it was something with some glue in the display.
Cheers
factory warranty covers it so bring it back and if its whitin 28 days of purchase, demand a new sealed box as consumer right entitles you on.
That looks like a manufacturer defect right there. Get it exchanged ASAP.
Display Issues
Forgive me, but what's wrong with These Displays These days? Or am I doing something wrong?
I've been having Trouble with spots on Displays for years.
When it came out I bought a HTC One X. After a month there appeared a yellow spot on the left edge. I brought it back, waitet for 1,5 months and then became back my device with a replaced Screen and battery.
After another month i got again a yellow line... It was always the same, at first there is a slightly yellow line on the left or right edge, after a while it gets darker and darker and turns violet/Brown.
I returned my htc one x 3 times, after the 4th attempt to repair i became the Money back.
After that i bought a HTC One X Plus. Same Story! I returned it 3 times for the same Screen issues, in the end after another year struggling I became again the Money back.
Then i bought a Xperia Z2: Believe it or not, again same pain 3 attempts to repair and then Money back.
The good Thing is, I always got the Money back. But i buy a device for using and working with it, not for having this Trouble.
In december 2014 i bought a Xperia Z3. Yesterday I noticed a yellow line on the left edge ...
In the meanwhile i bought a Surface Pro 2 also... and had the same Trouble, I had to send it in because of yellow lines ("just" one time, for now...)
What is going wrong here?
Its probably the glue, I guess you are just very unlucky. I went through two One Xs and luckily no yellow spots, in fact I have never gotten any device with that. Just get a warranty replacement, nothing else you can do. Its pretty bad on your phone, I believe its UV cured glue.
Info
The_Rick said:
Forgive me, but what's wrong with These Displays These days? Or am I doing something wrong?
I've been having Trouble with spots on Displays for years.
When it came out I bought a HTC One X. After a month there appeared a yellow spot on the left edge. I brought it back, waitet for 1,5 months and then became back my device with a replaced Screen and battery.
After another month i got again a yellow line... It was always the same, at first there is a slightly yellow line on the left or right edge, after a while it gets darker and darker and turns violet/Brown.
I returned my htc one x 3 times, after the 4th attempt to repair i became the Money back.
After that i bought a HTC One X Plus. Same Story! I returned it 3 times for the same Screen issues, in the end after another year struggling I became again the Money back.
Then i bought a Xperia Z2: Believe it or not, again same pain 3 attempts to repair and then Money back.
The good Thing is, I always got the Money back. But i buy a device for using and working with it, not for having this Trouble.
In december 2014 i bought a Xperia Z3. Yesterday I noticed a yellow line on the left edge ...
In the meanwhile i bought a Surface Pro 2 also... and had the same Trouble, I had to send it in because of yellow lines ("just" one time, for now...)
What is going wrong here?
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where r u living?
u should select better retailer
Well it's getting difficult, i live in Switzerland and bought the 5 mentioned Devices from 3 different retailers
The_Rick said:
Well it's getting difficult, i live in Switzerland and bought the 5 mentioned Devices from 3 different retailers
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Bad luck, dude
It seems that yellow spots do happen in some of the phones manufactured in a certain period of time and cause mainly by the OCA(Optical Clear Adhesive) glue between the glass and digitizer
Thanks for your replies, i'm gonna return the phonre for repair again.
Could this Problem be connected with heat issues? All the Devices ( well, except maybe the xperia z3) could get very hot.
Yeah that can also cause that, do you live in a very hot area? I went to med school in a place where it commonly reached 45C/113F+ in the summer and I still never got this issue with my LG Optimus 2X, HTC One X and HTC Butterfly
Well no, it's not that warm here, it barely gets to 30C in Summer, and I got the issues also in winter... But my htc's and the z2 were itself good heaters
Did you solve this issue ? Did you need to replace screen ?
unclesem said:
Did you solve this issue ? Did you need to replace screen ?
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Yeah, unfortunately I had to replace the screen.
Actually they replaced the screen 3 times and after that (and after quite a bit of fight ) I returned the phone to the seller.
I seem to have some kind of bad luck in that regard, here is my statistic for the past few years:
Yellow spots on HTC One X -> screen replaced 3 times
Yellow spots on HTC One X + -> screen replaced 3 times
Yellow spots on Sony Xperia Z2 -> screen replaced 3 times
Yellow spots on Sony Xperia Z3 -> screen replaced 3 times
Yellow spots on Microsoft Surface Pro 2 -> screen replaced 1 time, it's yellow again and has to be replaced but I need it for work
And now:
Yellow spots on Microsoft Lumia 1520, have to send it in
I thought that I do something wrong (although I never had these Issues before HTC One X), then a few weeks ago I went to an electronics reseller to take a look at an exposed Surface Pro 3 and saw that picture... Look at that the yellow line on the left edge :silly:
You're very very unlucky mate....
3 different retailers and 5 different devices, with similar/same problems? There's something wrong happening there..
Sent from my D6653 using XDA Free mobile app
Is this for waranty or not, device is old 2 months and yellow spot appears on lcd?
Bump
Anyone know does this issue cover warranty? I mean will sony accept this and fix my device?
I've got the same issue on mine, but rather worse and mine is nearly a year old. Had no issues up until about a month ago an then there was a small issue and it's been gradually getting worse and worse.
Kussie said:
I've got the same issue on mine, but rather worse and mine is nearly a year old. Had no issues up until about a month ago an then there was a small issue and it's been gradually getting worse and worse.
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Yeah my damn phone same deal, I just posted a thread as well, right by the change port, interestingly enough if I hold the phone in my hand when I would go to lock push the power button, my thumb is right where this mark is as well, so I am now wondering if the slight side pressure over time has done this.
danw_oz said:
Yeah my damn phone same deal, I just posted a thread as well, right by the change port, interestingly enough if I hold the phone in my hand when I would go to lock push the power button, my thumb is right where this mark is as well, so I am now wondering if the slight side pressure over time has done this.
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Possibly, it can't really be charge port related in my case as i don't use. I haven't plugged the USB into my phone for about 4 or 5 months now. I always use a dock/cradle with magnetic charging in it.
Kussie said:
I've got the same issue on mine, but rather worse and mine is nearly a year old. Had no issues up until about a month ago an then there was a small issue and it's been gradually getting worse and worse.
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Yeah I use mag charge as well at home, just the other at work if I need extra juice
I sent mobile today at t-centar,now i need to wait and see will they accept warranty fir this. Il report back when i get device
I've just had mine repaired for a very similar discoloration under warranty. My screen also started to lift - there's some conjecture that the discolouration is the glue melting!
Had mine delivered back to me this morning after sending it back for this issue. Came back repaired with new screen protectors and new bezle fitted. Through warrenty
guys, can you pelase confirm it the replaced screen is the same as the original? I had it replaced but the screen I got is not the same as the old one..while viewing in extreme sunlight, i could clearly see the LEDs on the display...but now all i see are vertical dots...seems like they fitted a chinese display that looks exactly the same...
santoshcoolhere said:
guys, can you pelase confirm it the replaced screen is the same as the original? I had it replaced but the screen I got is not the same as the old one..while viewing in extreme sunlight, i could clearly see the LEDs on the display...but now all i see are vertical dots...seems like they fitted a chinese display that looks exactly the same...
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Mine had dots before I sent it away and the screen it came back with also has dote, although now they seem less visable. They were extremely noticable before. Also, my pictures look amazing compared to before.
Before sending it away it was on 4.4.4 but now its on 5.1.1 so weather that has something to do with it or not I dont know.
Ok finally got device back, i got completely "new" unit, only motherboard is my old one..so full cover, digitizer and lcd is new one.
Since some weeks I am facing an increasing number of bright white spots on the screen (pls. refer to attached picture). Ok picture is not perfect, but should give an impression what I am talking about. Is anybody having the same issue with his screen.
I am wondering whether this is realated to a general quality issue or a faulty handling on my side.
Thx for your comments.
If your screen does that, perhaps it's time to get it looked at under warranty?
Swan Princess said:
If your screen does that, perhaps it's time to get it looked at under warranty?
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unfortunately, it is already a replaced one....not coming from Huawei....
flyingjack said:
unfortunately, it is already a replaced one....not coming from Huawei....
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I am sure there are options for repair still, if the white spots bother you that much.
If it's an already replaced screen, it's probably not the best quality.
Could be adhesive.
I had a ASCEND MATE 7 for a while and after about two months got wild white patches on screen, sold it by the way and bought a new one. This new one even had brighter patches from the beginning!
Got this one replaced with MATE 8 by the warranty (yeah, they gave me the MATE 8 instead for whatever the reason!)
I'm now useing it for about 2 and half months and again I got white patches almost in middle and bottom of the screen! What the hell !?
I think this is the problem with internal batteries, as they are poor quality and after some time of use the battery's pressing against the back of the LCD ... and the whites appear
We should definitely blame Huawei for this
It's maybe because of poor quality made IPS-NEO screens used in mate series .. anyway Huawei MUST answer
mine is even worser. the device never dropped, not even a scratch around...
Yesterday I was doing some work around the house, pulled my phone out of my pocket to change YouTube videos or something. Noticed a black spot, dead pixels. I thought the other day that I saw a ghostish blur on the bottom left of the phone, the dead pixels are in the middle left of the phone. Have a warranty replacement coming. Coming it's the first phone replacement I've had to have since my eight or nine Nexus 6Ps under warranty.
My mind to maybe sell it and try something else, like the one plus 11, but man. Idk. . anyone else have similar screen quality issues? Maybe? I've just been lucky up to this point.
kickenwing13 said:
Yesterday I was doing some work around the house, pulled my phone out of my pocket to change YouTube videos or something. Noticed a black spot, dead pixels. I thought the other day that I saw a ghostish blur on the bottom left of the phone, the dead pixels are in the middle left of the phone. Have a warranty replacement coming. Coming it's the first phone replacement I've had to have since my eight or nine Nexus 6Ps under warranty.
My mind to maybe sell it and try something else, like the one plus 11, but man. Idk. . anyone else have similar screen quality issues? Maybe? I've just been lucky up to this point.
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No issues here. Haven't read all the threads, but if it were a common fault i think it would be reported here (and noticable). Just bad luck with a dodgy screen... maybe.
kickenwing13 said:
Yesterday I was doing some work around the house, pulled my phone out of my pocket to change YouTube videos or something. Noticed a black spot, dead pixels. I thought the other day that I saw a ghostish blur on the bottom left of the phone, the dead pixels are in the middle left of the phone. Have a warranty replacement coming. Coming it's the first phone replacement I've had to have since my eight or nine Nexus 6Ps under warranty.
My mind to maybe sell it and try something else, like the one plus 11, but man. Idk. . anyone else have similar screen quality issues? Maybe? I've just been lucky up to this point.
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OnePlus 11 might not be a better choice. I had one for just over a month when suddenly an entire row of pixels just went bright white for no reason (see attached). Guess any manufacturer can deliver a bad screen every once in a while.
congrats on the long life of the nexus 6p bro.
I gave mine up when they offered the pixel xl as a free replacement....the pixel xl sucked