Hey,
I am back again with a new problem, I really dont know whether it is a HARDWARE or a SOFTWARE problem.
I recently went to a Samsungs service center, just to repair my Micro SD card jack, but in addition to it they broke the sim jack and when they replace it, the Tab is not detecting the SIM card. SO They ask me to wait till tomorrow, and to what they repaired everything. BUT now a new problem arise that my phone stops or looses SIGNALS, when I connect it to the Wall charger, Adapter or connect it to PC to charge. And when I disconnect it, it show full signal without any worry.
I literally had a fight at the center, but they are blaming me for everything, but in fact Its not my fault.
Please guys suggest me, what should I do? If its a software problem, I can go and flash it via ODIN.
Otherwise will try to repair it on the center, if they deny, have the to complain I havs to complain about it to samaungs itself.
Please help me guys.:crying:
DEVICE- samsung tab 2 p3100 16GB
Indian version, stock rom and rooted.
Ps- I am typing this with the tab without any problem while not on charge.
xanubhavx said:
Hey,
I am back again with a new problem, I really dont know whether it is a HARDWARE or a SOFTWARE problem.
I recently went to a Samsungs service center, just to repair my Micro SD card jack, but in addition to it they broke the sim jack and when they replace it, the Tab is not detecting the SIM card. SO They ask me to wait till tomorrow, and to what they repaired everything. BUT now a new problem arise that my phone stops or looses SIGNALS, when I connect it to the Wall charger, Adapter or connect it to PC to charge. And when I disconnect it, it show full signal without any worry.
I literally had a fight at the center, but they are blaming me for everything, but in fact Its not my fault.
Please guys suggest me, what should I do? If its a software problem, I can go and flash it via ODIN.
Otherwise will try to repair it on the center, if they deny, have the to complain I havs to complain about it to samaungs itself.
Please help me guys.:crying:
DEVICE- samsung tab 2 p3100 16GB
Indian version, stock rom and rooted.
Ps- I am typing this with the tab without any problem while not on charge.
Click to expand...
Click to collapse
Well, you can try a factory reset. If it's software problem, you will get it fixed right away.
Otherwise, you should head to the service center. But you got a 'lil problem here: your device is rooted, and that causes loss of warranty. I bet they will charge you for the service, it that's the case.
fr4n said:
Well, you can try a factory reset. If it's software problem, you will get it fixed right away.
Otherwise, you should head to the service center. But you got a 'lil problem here: your device is rooted, and that causes loss of warranty. I bet they will charge you for the service, it that's the case.
Click to expand...
Click to collapse
Its already out of warranty, so no problem at all.
Factory reset doesnt help, that means a hardware problem.
And above all service center is fully responsible for this, I am going to have a fight with them if they deny to repair it without any charge.
xanubhavx said:
Its already out of warranty, so no problem at all.
Factory reset doesnt help, that means a hardware problem.
And above all service center is fully responsible for this, I am going to have a fight with them if they deny to repair it without any charge.
Click to expand...
Click to collapse
Go ahead and contact Samsung, I bet they won't refuse to give you some help
fr4n said:
Go ahead and contact Samsung, I bet they won't refuse to give you some help
Click to expand...
Click to collapse
bet they do.....out of warranty = not our problem, we'd be happy to sell you a new tab though. Those guys are a bunch of tools.
out of this service center thing, time wasting effort. :/
fr4n said:
Go ahead and contact Samsung, I bet they won't refuse to give you some help
Click to expand...
Click to collapse
CSP III said:
bet they do.....out of warranty = not our problem, we'd be happy to sell you a new tab though. Those guys are a bunch of tools.
Click to expand...
Click to collapse
My trust is now gone from service centers. :silly: @fr4n dude they wont just refuse they charge me the money, for the the fault in PCB, actually done by them.
@CSP III yeah, what you said about the center guys is really true, if you are out of warranty you are the only reason behind the condition of ur tablet or phone, they dont give fkin' to to it.
More over, I was checking what actually is happening when I connect the charger, it say "unknown baseband" in the settings and shows no IMEI when I dial *#06#, But after sometime I again starts receiving signals.everything is back in action. Looks likes my tab had been bitten by a mad dog, and is now suffering tab rabies
Any solution or anything you guys prefer me ro do with this?.
xanubhavx said:
My trust is now gone from service centers. :silly: @fr4n dude they wont just refuse they charge me the money, for the the fault in PCB, actually done by them.
@CSP III yeah, what you said about the center guys is really true, if you are out of warranty you are the only reason behind the condition of ur tablet or phone, they dont give fkin' to to it.
More over, I was checking what actually is happening when I connect the charger, it say "unknown baseband" in the settings and shows no IMEI when I dial *#06#, But after sometime I again starts receiving signals.everything is back in action. Looks likes my tab had been bitten by a mad dog, and is now suffering tab rabies
Any solution or anything you guys prefer me ro do with this?.
Click to expand...
Click to collapse
Now that you mentioned baseband... how about flashing a new one?
I trust service centers a bit... they helped me with my old Galaxy 5, even out of warranty
Sent from my Tab 2 using XDA-Developers app
fr4n said:
Now that you mentioned baseband... how about flashing a new one?
I trust service centers a bit... they helped me with my old Galaxy 5, even out of warranty
Sent from my Tab 2 using XDA-Developers app
Click to expand...
Click to collapse
Hah, Going out of station for a week holiday, will flash when back. Lets see what happens, will post the result after that.
THANKS FOR YOUR HELP.
xanubhavx said:
Hah, Going out of station for a week holiday, will flash when back. Lets see what happens, will post the result after that.
THANKS FOR YOUR HELP.
Click to expand...
Click to collapse
Have a nice holiday, bro!
fr4n said:
Have a nice holiday, bro!
Click to expand...
Click to collapse
Flashing with odin wont helped me. anyways thanks for the idea.
Now the condition is even worst, after loosing signals, I need to turn it off and slap it over the sim slot area & then restart, to get my signals back. one more thing, i dont know the date, but when i put it on charge, i wont loose signals for whole night. BUT ONLY ONCE
Just De-assembled everything, and hoping for a magic that when i assemble it, that problem will be over.
Related
Sadly, I just bricked my phone.
I tried to do a flash update (forum_xda-developers_com/showthread_php?t=785201; replace _ with .), and it just went off and died.
3 button combo not working.
ADB, Odin and Keis not working.
I've been searching the web for 5 hours for a solution, with no luck...
I just had it for one lousy day!
I bought it abroad and now I have no idea what to do next.
Any ideas?
Buy a new one
names091890 said:
Buy a new one
Click to expand...
Click to collapse
That's a real crappy response to a guy who bricked a perfectly good phone. I hope you brick yours so I can tell you to go buy a new one, too.
ajinnola said:
That's a real crappy response to a guy who bricked a perfectly good phone. I hope you brick yours so I can tell you to go buy a new one, too.
Click to expand...
Click to collapse
As mean as that sounded its about the only thing left for him to do, and is no reason for you to wish something like that an someone.
This is a community, lets keep it a peaceful one.
Why buy a new one?
I sent it to Samsung in Germany yesterday. Hopefully hey will fix it soon.
I did a similar thing the other week. i called samsug and told them exactly what happened. some french guy asked me what i meant by bricked and i told him i messed upp while installing a cutsom rom. he then asked me what company i was a part of "what kind of customer were you dealing with on the phone?"
after fighting with them for a while I called my even dumber carrier. i fought with them that it was in no way a bettery problem for about ten minutes where i gave up and told them i was following the "take out the battery" instructions. he then told me to go to a bell store and try one of thier test bateries,
to make a long story short they said as long as there is no water or physical damage they will fix the phone for free. apperently in canada they dont have a hacked phone problem
bzemer said:
Sadly, I just bricked my phone.
I tried to do a flash update (forum_xda-developers_com/showthread_php?t=785201; replace _ with .), and it just went off and died.
3 button combo not working.
ADB, Odin and Keis not working.
I've been searching the web for 5 hours for a solution, with no luck...
I just had it for one lousy day!
I bought it abroad and now I have no idea what to do next.
Any ideas?
Click to expand...
Click to collapse
if you dont have the MAGIC CABLE, is better to send you phone to The after-sales service of your carier
Mawdo said:
if you dont have the MAGIC CABLE, is better to send you phone to The after-sales service of your carier
Click to expand...
Click to collapse
What he said!
Hi all,
One fine evening last week, I found my SGR switched off. Initially I thought that the battery must have drained out. But after connecting the charger it showed no activity. Windows didn detect it, rather asked for apx driver. Gave it to samsung service center n they told that the motherboard needs replacements. Now they are saying that it is diificult to get hold of, coz the model has been discontinued and that I should wait for sometime.
Has any one faced this kind of situation before?? I was using stock Indian rom witht aradat's Kernel 1.4
zerocool_rkl said:
Hi all,
One fine evening last week, I found my SGR switched off. Initially I thought that the battery must have drained out. But after connecting the charger it showed no activity. Windows didn detect it, rather asked for apx driver. Gave it to samsung service center n they told that the motherboard needs replacements. Now they are saying that it is diificult to get hold of, coz the model has been discontinued and that I should wait for sometime.
Has any one faced this kind of situation before?? I was using stock Indian rom witht aradat's Kernel 1.4
Click to expand...
Click to collapse
Really strange issue :/
The nearest I got is this post
http://forum.xda-developers.com/showthread.php?t=1463484
My phone has some starnge reboot problems, need service :/
Someone else has random reboots?
zerocool_rkl said:
Hi all,
One fine evening last week, I found my SGR switched off. Initially I thought that the battery must have drained out. But after connecting the charger it showed no activity. Windows didn detect it, rather asked for apx driver. Gave it to samsung service center n they told that the motherboard needs replacements. Now they are saying that it is diificult to get hold of, coz the model has been discontinued and that I should wait for sometime.
Has any one faced this kind of situation before?? I was using stock Indian rom witht aradat's Kernel 1.4
Click to expand...
Click to collapse
Hi buddy where are you located in India ? What sort of service is this ?
I also have reboots, but they are rare.
I am currently located in bhubaneswar. Gave the phone to samsung service centre
Lil bit of research
I found that apx mode is for nvidia Soc's . This mode is a very low level mode in order to write bootloaders and other stuff. That's ok. But I cant understand how on earth a normal working phone suddenly decides to go into this apx mode ?
SGR[robin92] said:
My phone has some starnge reboot problems, need service :/
Someone else has random reboots?
Click to expand...
Click to collapse
Mine reboots once every two to three days. I have a weird feeling it is hardware related, but I can't tell for sure. (I think it reboots on regular physical impact, like placing the phone down on a table but I've been unable to reproduce the problem.) I'm holding off on calling Samsung unless the problem intensifies.
zerocool_rkl said:
Lil bit of research
I found that apx mode is for nvidia Soc's . This mode is a very low level mode in order to write bootloaders and other stuff. That's ok. But I cant understand how on earth a normal working phone suddenly decides to go into this apx mode ?
Click to expand...
Click to collapse
Mail the Samsung CC in India asking your money back explaining the situation.
How in the world can these guys say components are not available for a recently launched phone ?
It must be work of some employee of Samsung that its taking time for them to get you a motherboard replacement. But do mail them, you'll get their email from Samsung India's website.
Please keep us updated on the proceedings on this thread, it will help other owners if they face a similar issue.
Update :
Samsung service centre ppl called me today and told me to submit all the accessories that came in the box, the proof of purchase and everythin including my bank details. They told me that samsung will refund my full ammount. When I talkd to them about a new phone, they let me talk to a senior guy at some head CC. He cooly told me " Sir, I am sorry for the inconvenience but you should know that since the production of this model has stopped, there are no spare motherboards, moreover you are getting the full ammount"
My opinion :- If the production has indeed stopped, then there is no future for this device. sell it if you can
Dude its not like that, it could be a regional availability issue and not country wide.
But its a loss for you man !
YEah sorry about your loss, but....selling a damm good phone for max half of the purchase price doesn't seem sensible CM7 and stock ICS is on the way. I really don't need much more
Wtf Samsung . Wtf .
Herpderp Defy.
m.kochan10 said:
YEah sorry about your loss, but....selling a damm good phone for max half of the purchase price doesn't seem sensible CM7 and stock ICS is on the way. I really don't need much more
Click to expand...
Click to collapse
Didn't get what u meant. I will get the full amount I paid for the phone. Rs 22000 or 440$. If CM is comming then I could buy it one more time
I was just referring to your last recommendation: "My opinion :- If the production has indeed stopped, then there is no future for this device. sell it if you can"
Oh! Sorry for the misinterpretation
No problem
zerocool_rkl said:
Oh! Sorry for the misinterpretation
Click to expand...
Click to collapse
Dude could you edit it out of your post, so it doesn't give the wrong impression buddy.
Hi all,
Sadly, I faced the exact same problem today. My phone was working fine, then suddenly it shut off and failed to start again. I have also been suffering through reboot issues but few and far between. Its totally unexpected how a phone can just go dead without doing anything. I was aghast at this! I have given it to Samsung Service. Reading this thread even I am not optimistic that they'll be able to repair it. I just hope they dont pester me into accepting an Omnia W or Galaxy S because in no circumstance I am going to accept it. Zerocool, buddy you are lucky to get an entire refund. I cant believe how they can launch such products in the market. I'll have to think twice before buying a Samsung again.
BTW: Zerocool, buddy how much time did they take to process the refund and through what mode i.e. did they offer a voucher or Cash?
I've read so many posts about USB woes and no PC detection. So now I'm officially a member of the My PC wont recognize my Infuse anymore club. I've tried so many cables, PCs, laptops in many combinations and nothing. Often the phone wont even alert me that I am connected via USB.
So my thoughts are that I troubleshot this to the best of my abilities. Cleaned the port, contacts points etc and still nothing.
I got my phone in August of 2011. And of course I have a great custom ROM running on it now and I cant return to stock!!!
Oh and add to that I have issues with SIM Card detection errors, lost contacts randomly and crappy sound during calls on occasion.
So here is the question...Who do I call ATT or Samsung??? And do I tell them its rooted and running a custom ROM or not admit it (will they find out). Will this cause me to not have any warranty support?
Should I just count my loss at this point and get a new phone out of pocket maybe upgrade to a newer phone... Gxy note, Skyrocket, HTC one X or S3???? unlocked on ebay or ???
Really at a crossing point here and unsure of next steps. Be gentle on me folks this aint easy to fess up on my lack of repair, warranty, return process skills!
Maybe I should just ask Who do I call for warranty support?
The local AT&T store suggested that I call Samsung as they never heard of USB port problems.
Rebelranger said:
Maybe I should just ask Who do I call for warranty support?
The local AT&T store suggested that I call Samsung as they never heard of USB port problems.
Click to expand...
Click to collapse
Go to an att store and ask where there nearest exchange center is. Then simply tell them what's wrong. If your scared if they will deny you because of the rom, then just brick it by flashing random crap to get no recovery, then they can not really tell unless if you were on gingerbread bootloaders (even then most employees dont get what the numbers mean). Make sure if you want back up all the data to the cloud or use bluetooth to connect your phone and computer to transfer data over. Remember to act stupid like you don't know what happened and you never heard of odin and such.
Ryanscool said:
Go to an att store and ask where there nearest exchange center is. Then simply tell them what's wrong. If your scared if they will deny you because of the rom, then just brick it by flashing random crap to get no recovery, then they can not really tell unless if you were on gingerbread bootloaders (even then most employees dont get what the numbers mean). Make sure if you want back up all the data to the cloud or use bluetooth to connect your phone and computer to transfer data over. Remember to act stupid like you don't know what happened and you never heard of odin and such.
Click to expand...
Click to collapse
Cool. Thanks! I visited the store yesterday and they really seemed to push for me to call Samsung. Trust me "acting" stupid comes naturally! LOL
I appreciate your thoughts.
Rebelranger said:
Cool. Thanks! I visited the store yesterday and they really seemed to push for me to call Samsung. Trust me acting stupid comes naturally! LOL
I appreciate your thoughts.
Click to expand...
Click to collapse
No problem. Happened to me too... except i wanted the data off it and i completely bricked it, so i headed over to mobiletechvideos and he figured out my usb was broken. He tried exchanging the usb hub and it did not work. Another user found that somehow the voltage was screwed up and running the wrong way, that is probably the cause. I think i was the first person to have this happen to me, it was late last year. Anyway do not take to sammy, they would probably turn you down, they have gotten pretty tough with devices lately, unless if you reset the bootloader. With this experince from sammy, im very tempted to go with the one x for my next phone. Installing custom roms are a pain on that thing, but then again it actually works a lot better the first time around, instead of installing a custom rom.
Yes the One X is very much in my eyes. And I hear you in out of the box performance rather than the need for custom Roms!
I'm hoping that I can convince AT&T to allow me to move up even though my contact ends next year, i've been a customer seems like forever.
Thanks again for the information on mobiletechvideos!!
Dunno about you but I've seen like 3 people post about it ever... And there is always two answers; either your phone's port is broken or you need to learn how to flash ROMs.
wayzata said:
Dunno about you but I've seen like 3 people post about it ever... And there is always two answers; either your phone's port is broken or you need to learn how to flash ROMs.
Click to expand...
Click to collapse
Well, since I know how to flash roms and there are several with this issue not just three as you suggest, I'd rule in favor of it being an inoperative port.
The original question was inquiring for return/warranty recommendations and not to solicite judgments of ability or lack thereof.
Ryanscool said:
Go to an att store and ask where there nearest exchange center is. Then simply tell them what's wrong..
Click to expand...
Click to collapse
Thanks for the exchange center suggestion. I went to a different store (device support) and they were fully aware of the USB port issues on many Samsung devices. They, without hesitation gave me an exchange and tested it before I left to ensure all was ok.
Problem resolved!
Mod feel free to close this thread as the question was answered and problem resolved.
Rebelranger said:
Thanks for the exchange center suggestion. I went to a different store (device support) and they were fully aware of the USB port issues on many Samsung devices. They, without hesitation gave me an exchange and tested it before I left to ensure all was ok.
Problem resolved!
Mod feel free to close this thread as the question was answered and problem resolved.
Click to expand...
Click to collapse
Thats good. And idk, maybe i can get some help on this withoit opening another thread? Anyway, would you upgrade and get a one x, or get the tablet asus tf300? For high school they recommend getting a tablet, but idk maybe i could use the one x as one? Idk.
That's a tough one for me to answer. My wife has the HTC One X and loves it. I can't say it could replace a tablet. Maybe the SS Note?
Rebelranger said:
That's a tough one for me to answer. My wife has the HTC One X and loves it. I can't say it could replace a tablet. Maybe the SS Note?
Click to expand...
Click to collapse
The tablet or the phone? Lol.
im in the club too. phone wont connect to usb for charging or for transfer. have tried with several cables (that work with other phones/devices) but to no avail. Since i bought this phone on ebay will i be able to go to att for a replacement if i am on an att prepaid account. what are the chances of fixing this by replacing the usb port as i have read about users not being able to get it fixed after doing this.
as for now i have resorted to an external charger. it works but a solution to fixing the usb would be much appreciated
WOW
Panama!! I lived there for 11 years!! I miss it!!
Im not sure if they will help you with a replacement. If not there is a place that repairs them
CLICK HERE
This is the first time im not glad im joining a club .
But as of last month, my usb is not working, returning it is out of the quiestion( im in europe) so im stuck with cwm flashes only. Btw Ryan i did test the wires with a multimeter and i get +Vcc on a wire that should never have voltage running trough. I opened the phone, checked the jack and the pcb, everytning seems factory like, so im screwed...
mikig_mkd said:
This is the first time im not glad im joining a club .
But as of last month, my usb is not working, returning it is out of the quiestion( im in europe) so im stuck with cwm flashes only. Btw Ryan i did test the wires with a multimeter and i get +Vcc on a wire that should never have voltage running trough. I opened the phone, checked the jack and the pcb, everytning seems factory like, so im screwed...
Click to expand...
Click to collapse
Hmmm... i wonder if its from flashing something improperly?
Rebelranger said:
Thanks for the exchange center suggestion. I went to a different store (device support) and they were fully aware of the USB port issues on many Samsung devices. They, without hesitation gave me an exchange and tested it before I left to ensure all was ok.
Problem resolved!
Mod feel free to close this thread as the question was answered and problem resolved.
Click to expand...
Click to collapse
Question....What did you do about having a flashed ROM and rooted phone if you returned it?
th3ju99anaut said:
Question....What did you do about having a flashed ROM and rooted phone if you returned it?
Click to expand...
Click to collapse
I removed everything that I could and when I returned it. They tried to upload a stock rom and it would not connect at all on their set.
All they were concerned about was the moisture indicator for water damage and physical damage-cracks battery contacts etc. I really played dumb as heck and asked dumb questions.
The tech told me he didn't care about custom roms since in fact the issue was a known problem with the USB port and that was what they were replacing it for.
Rebelranger said:
I removed everything that I could and when I returned it so that it would not boot. They tried to upload a stock rom and it would not connect at all on their set. All they were concerned about was the moisture indicator for water damage and physical damage-cracks battery contacts etc. I really played dumb as heck and asked dumb questions.
The tech told me he didn't care about custom roms since in fact the issue was a known problem with the USB port and that was what they were replacing it for.
Click to expand...
Click to collapse
You lucky, lucky guy. I wish i was in USA and had contract with att, so i can act as a dumb turist with bad english
Sent from my Infuse 4G running Aeon 1.3.1!
mikig_mkd said:
You lucky, lucky guy. I wish i was in USA and had contract with att, so i can act as a dumb turist with bad english
Sent from my Infuse 4G running Aeon 1.3.1!
Click to expand...
Click to collapse
Did you consider maybe sending it for repair? Or is that not an option? I have a link in a few posts back.
Or maybe ordering a port and installing it?
So, as title says, I think I managed to brick my tab for good, but you never know, so I'm asking for ideas.
Basically while I was rooting it the power of the building went off, and like a dumb monkey I was rooting it with the desktop PC instead of the laptop
Now it doesn't turn on, download mode doesn't work, if I plug it on PC gives a wrong name and fails to find the drivers (that were already installed and working before). I tried removing the battery to make sure it wasn't in some weird stuck/bootloop situation, but it didn't change anything.
Other ideas? I'm willing to try more or less anything at this point
Edit:
If it helps, it is a p3110 (galaxy tab 2 7.0 wifi only)
And the only sign of life I get is by plugging it on the PC it keeps detecting for a second the cpu (OMAP4430)
If you cant get into download mode then it needs a jtag. Sad to hear. Most times it's a user flashing the wrong recovery/rom. Never power loss.
Talk about bad luck... Sadly what you have right now ia called a hard brick. Your gonna need a Jtag to bring your device back to life. You can contact certain people that offer that service for around 40.00$ I wish you goodluck.
Never power loss.
Click to expand...
Click to collapse
I thought it was because the transfer of the PDA was halted midway since the PC was turned off by the power failure. Oh well...
MistedEvo said:
Talk about bad luck... Sadly what you have right now ia called a hard brick. Your gonna need a Jtag to bring your device back to life. You can contact certain people that offer that service for around 40.00$ I wish you goodluck.
Click to expand...
Click to collapse
Seems I can't find any that do it for the p3110 here in Italy, I might have to ship it overseas, so I figure it'd be more like 75+$
Is trying to send it back to Samsung worth a try?
Hi,
i have same problem with Galaxy Tab 2 P5100 several month ago. If your device is bricked and can't be turned on in download mode best solution for you is sending it to Samsung. Because Galaxy Tab 2 it is impossible to repair it with JTAG yet. I've visited a lot of masters in my country - all said that it is unbrickable now. Also i've visited official Samsung service and they proposed to replace entire board of my tablet because it they can't repair it programmatically.
I assume you tried booting into recovery?
Any chance ODIN detects it ? Anything at all.....
DigitalMD said:
I assume you tried booting into recovery?
Click to expand...
Click to collapse
Sean_Seany said:
Any chance ODIN detects it ? Anything at all.....
Click to expand...
Click to collapse
Tried both, even on other two PCs, but no signs of life. I guess I'll just send it back to Samsung and see what happens
The_Bard said:
Tried both, even on other two PCs, but no signs of life. I guess I'll just send it back to Samsung and see what happens
Click to expand...
Click to collapse
Flashing your tab using odin didn't ruined your warranty?
what will you say to them? spilled coffee on it?
anyways good luck buddy. :good::good:
hope you have you baby smiling again
akshayjoshi1993 said:
Flashing your tab using odin didn't ruined your warranty?
what will you say to them? spilled coffee on it?
anyways good luck buddy. :good::good:
hope you have you baby smiling again
Click to expand...
Click to collapse
Samsung seems to be quite open to ignoring similar details, I'll just say "it doesn't boot up" and see.
It worked a couple of years back when I sent back a galaxy one with issues reading the external SD that would boot into a custom rom
And a clearly opened monitor that I broke trying to get the panel out to do a DIY projector ;D
Hey guys,
This is my first post, but I have lurked here for a long time. I just have a huge problem I am facing now, and need your input.
Last October, I bought a new LG Optimus G E973 at Bell, in replacement of my (dreaded) iPhone in favor of an android device (customization, developing, etc).
I never really had any issues with it till the other day. The battery died in it, and when I went home to charge it...nothing happened. No blinking red light at the top, no LG logo, nothing at all, literally.
Now I went to Bell and my phone is covered under my Manufacturer Warranty. Only one problem...I have a custom rom and recovery on it. Cyanogenmod, and TWRP.
I am debating on whether or not to send it in to them, because I have tried everything to get it to do ANYTHING, but it just wont...switched chargers, tried to connect to pc, mac, etc.
So I am wondering if I cant turn it on, they wont be able to either, and thus just send me a new phone. Or, they will fix it, turn it on and show that it had CGM and a non-stock recovery, and then maybe charge me for the repair? Or should I just go to a tech and pay however much eh wants foor me to fix it...
I really hope I can send it in to them..as I am quite broke right now, and cannot afford to pay a technician to fix it. I knew that installing CGM and a custom Recovery would void my warranty, and I am not saying that I was clueless to thuis. But do you guys think I have a chance in hell to get it replaced?
Any input or suggestions are greatly appreciated. Thanks!
Gor.
They wont just fix your phone and ask you for money... they will let you know what it's gonna charge you and then do furthur process..
U can very easily claim that u r under warranty and no notification were given to you about the cost...
Anyways... have you tried different battery?
Let me know
Sent from my GT-I9300 using XDA Premium 4 mobile app
pushkardua said:
They wont just fix your phone and ask you for money... they will let you know what it's gonna charge you and then do furthur process..
U can very easily claim that u r under warranty and no notification were given to you about the cost...
Anyways... have you tried different battery?
Let me know
Sent from my GT-I9300 using XDA Premium 4 mobile app
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Hey, thanks for responding.
Im not quite following you on the whole warranty thing, but I haven no new battery to trry in it. I am under warranty, im just concerned if they will not process it because of the phones software. But is it possible they might just send me a new phone?