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I think i just bricked my phone. I am trying to return to S-on and after following all the instructions in the main sticky, i wrote the SUPERCID back to tmobile, and put in the writesecuflag 3 command, and rebooted the bootloader. Now the phone will not turn on at all. Won't power on regular and cannot turn it on into the bootloader. When i plug the phone into the computer QHUSB-DLOAD comes up in the device manager as to what it is saying it is attatched as. Adb shows no devices and RUU's cannot find the device. Omg i really hope i didnt hose this phone.
Did you flash first the ruu that came with your phone?
Sent from my HTC Sensation Z710e using XDA App
and1kar said:
Did you flash first the ruu that came with your phone?
Sent from my HTC Sensation Z710e using XDA App
Click to expand...
Click to collapse
Nope i used the tmous 1.50.
I am pretty sure you forgot to run the RUU, and sadly yes I have to inform you that it is bricked :/
xsteven77x said:
I think i just bricked my phone. I am trying to return to S-on and after following all the instructions in the main sticky, i wrote the SUPERCID back to tmobile, and put in the writesecuflag 3 command, and rebooted the bootloader. Now the phone will not turn on at all. Won't power on regular and cannot turn it on into the bootloader. When i plug the phone into the computer QHUSB-DLOAD comes up in the device manager as to what it is saying it is attatched as. Adb shows no devices and RUU's cannot find the device. Omg i really hope i didnt hose this phone.
Click to expand...
Click to collapse
Sounds like you bricked it, yes :s
Thanks for the replies guys.
Since i got it from craigslist my only hope is paying htc to repair it i'm assuming?
It should still be covered by the original warranty right?
LooieENG said:
It should still be covered by the original warranty right?
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Click to collapse
Just got off the phone with HTC. It is still covered under their warranty. Hopefully since all my void stickers in good standing, I have no physical damage, was able to get the CID back to Tmous and the write secureflag3 went through, there will be no reason to deny it. Here is hoping! I think EXT4 recovery is still on there though. Hopefully it will be so bricked that they will have to reset it and reload the software to be able to do anything with it
Hope you manage to get it fixed!
A question, I have yet to root my XE, but is SUPERCID a must on a sim free phone if you want to flash roms?
the fact is that if it is so bricked that it won't turn on at all they won't check it further. many members achieved to get a new phone as replacement
Just make sure you tell HTC you are the original owner and didnt get it from craigslist.Also DO NOT UNDER ANY CIRCUMSTANCES Mention any hacking forums like XDA,or ROOT, Just claim that it said "an update was available" so you chose to update and the battery died.I've had free repairs under warranty by using that same advice, A friend of mine mentioned root on his nexus one and they charged him for repair even though it was a month old as he voided the warranty
bonesy said:
Just make sure you tell HTC you are the original owner and didnt get it from craigslist.Also DO NOT UNDER ANY CIRCUMSTANCES Mention any hacking forums like XDA,or ROOT, Just claim that it said "an update was available" so you chose to update and the battery died.I've had free repairs under warranty by using that same advice, A friend of mine mentioned root on his nexus one and they charged him for repair even though it was a month old as he voided the warranty
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Click to collapse
I definitely didnt mention xda or flashing roms or anything, and I told them i received it as an anniversary gift (even though i really did get it from craigslist). Told them i rebooted the phone and it just never came back on. Which really is what happened while leaving out a few details lol.
I wonder what would them HTC guys think if they are already among us
same thing happened to me the other day on my evo 3d...gonna send it in to htc as well...hope they won't know...what are the chances of them getting the phone to turn on??
xsteven77x said:
I think i just bricked my phone. I am trying to return to S-on and after following all the instructions in the main sticky, i wrote the SUPERCID back to tmobile, and put in the writesecuflag 3 command, and rebooted the bootloader. Now the phone will not turn on at all. Won't power on regular and cannot turn it on into the bootloader. When i plug the phone into the computer QHUSB-DLOAD comes up in the device manager as to what it is saying it is attatched as. Adb shows no devices and RUU's cannot find the device. Omg i really hope i didnt hose this phone.
Click to expand...
Click to collapse
poktangju said:
same thing happened to me the other day on my evo 3d...gonna send it in to htc as well...hope they won't know...what are the chances of them getting the phone to turn on??
Click to expand...
Click to collapse
From everything i read online it really seems hit or miss depending on the technician you get. More often than not they seem to let things slide even if it seems obvious that they should have been able to see it was rooted etc. Here is hoping . I'm gonna send it out tomorrow and will keep this thread updated with developments if anyone is interested in how it went. I have read some HORROR stories about people sending there phone to HTC and it become missing in action for MONTHS. I really pray to christ that does not happen to me.
O/T a little bit, but how come with just about any other "thing" in life a warranty is good and is tied to the object and not to the person. Even though i got this phone off of craigslist, why should that have ANYTHING to do with it. The phone is the phone and the warranty is the warranty regardless of whose possession it is in. I just don't think tmobile should be able to do that. Also i think it's BS that if you buy a brand new phone and it breaks 2 days later, they give you a refurb and not a new one. How do they get away with this ****!
i think im gonna take my chances as well...the person i talked to at htc did say that if the damages were caused by me then i would have a choice to pay them to fix if not i would have to pay $35 to get the phone back...so this could end up costing the shipping to send phone and the $35 to get the phone back.
xsteven77x said:
From everything i read online it really seems hit or miss depending on the technician you get. More often than not they seem to let things slide even if it seems obvious that they should have been able to see it was rooted etc. Here is hoping . I'm gonna send it out tomorrow and will keep this thread updated with developments if anyone is interested in how it went.
Click to expand...
Click to collapse
Just wondering how this has progressed. Did you send your phone to HTC? Did they say what the potential repair costs could be?
Well i sent it out on 12/21 and they received it on 12/28. On the tracking website, it says "In repair". From experience, if it is going to have any issues or gonna charge you any money, it says under review until you have spoke to them and made arrangements or paid them. One thing that is pissing me off good is that every day, the day it says it was received is changed. So everyday i have checked, it went from saying received on 12/28, to 12/29, to 12/30, and now 1/1. So i dont know if that is just the way the system works, or if they are trying to sheist me and take forever and a day like some of the horror stories i have read. Not really sure what their is to do but send a replacement since it is hard bricked and cannot be resuscitated even with professional tools from all the research i have done online. In the meantime, i bought a galaxy s 2 and am LOVING it, except for the lack of development in comparison to here in sensation land!
did you get your phone back?
xsteven77x said:
Well i sent it out on 12/21 and they received it on 12/28. On the tracking website, it says "In repair". From experience, if it is going to have any issues or gonna charge you any money, it says under review until you have spoke to them and made arrangements or paid them. One thing that is pissing me off good is that every day, the day it says it was received is changed. So everyday i have checked, it went from saying received on 12/28, to 12/29, to 12/30, and now 1/1. So i dont know if that is just the way the system works, or if they are trying to sheist me and take forever and a day like some of the horror stories i have read. Not really sure what their is to do but send a replacement since it is hard bricked and cannot be resuscitated even with professional tools from all the research i have done online. In the meantime, i bought a galaxy s 2 and am LOVING it, except for the lack of development in comparison to here in sensation land!
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Click to collapse
Hi all,
One fine evening last week, I found my SGR switched off. Initially I thought that the battery must have drained out. But after connecting the charger it showed no activity. Windows didn detect it, rather asked for apx driver. Gave it to samsung service center n they told that the motherboard needs replacements. Now they are saying that it is diificult to get hold of, coz the model has been discontinued and that I should wait for sometime.
Has any one faced this kind of situation before?? I was using stock Indian rom witht aradat's Kernel 1.4
zerocool_rkl said:
Hi all,
One fine evening last week, I found my SGR switched off. Initially I thought that the battery must have drained out. But after connecting the charger it showed no activity. Windows didn detect it, rather asked for apx driver. Gave it to samsung service center n they told that the motherboard needs replacements. Now they are saying that it is diificult to get hold of, coz the model has been discontinued and that I should wait for sometime.
Has any one faced this kind of situation before?? I was using stock Indian rom witht aradat's Kernel 1.4
Click to expand...
Click to collapse
Really strange issue :/
The nearest I got is this post
http://forum.xda-developers.com/showthread.php?t=1463484
My phone has some starnge reboot problems, need service :/
Someone else has random reboots?
zerocool_rkl said:
Hi all,
One fine evening last week, I found my SGR switched off. Initially I thought that the battery must have drained out. But after connecting the charger it showed no activity. Windows didn detect it, rather asked for apx driver. Gave it to samsung service center n they told that the motherboard needs replacements. Now they are saying that it is diificult to get hold of, coz the model has been discontinued and that I should wait for sometime.
Has any one faced this kind of situation before?? I was using stock Indian rom witht aradat's Kernel 1.4
Click to expand...
Click to collapse
Hi buddy where are you located in India ? What sort of service is this ?
I also have reboots, but they are rare.
I am currently located in bhubaneswar. Gave the phone to samsung service centre
Lil bit of research
I found that apx mode is for nvidia Soc's . This mode is a very low level mode in order to write bootloaders and other stuff. That's ok. But I cant understand how on earth a normal working phone suddenly decides to go into this apx mode ?
SGR[robin92] said:
My phone has some starnge reboot problems, need service :/
Someone else has random reboots?
Click to expand...
Click to collapse
Mine reboots once every two to three days. I have a weird feeling it is hardware related, but I can't tell for sure. (I think it reboots on regular physical impact, like placing the phone down on a table but I've been unable to reproduce the problem.) I'm holding off on calling Samsung unless the problem intensifies.
zerocool_rkl said:
Lil bit of research
I found that apx mode is for nvidia Soc's . This mode is a very low level mode in order to write bootloaders and other stuff. That's ok. But I cant understand how on earth a normal working phone suddenly decides to go into this apx mode ?
Click to expand...
Click to collapse
Mail the Samsung CC in India asking your money back explaining the situation.
How in the world can these guys say components are not available for a recently launched phone ?
It must be work of some employee of Samsung that its taking time for them to get you a motherboard replacement. But do mail them, you'll get their email from Samsung India's website.
Please keep us updated on the proceedings on this thread, it will help other owners if they face a similar issue.
Update :
Samsung service centre ppl called me today and told me to submit all the accessories that came in the box, the proof of purchase and everythin including my bank details. They told me that samsung will refund my full ammount. When I talkd to them about a new phone, they let me talk to a senior guy at some head CC. He cooly told me " Sir, I am sorry for the inconvenience but you should know that since the production of this model has stopped, there are no spare motherboards, moreover you are getting the full ammount"
My opinion :- If the production has indeed stopped, then there is no future for this device. sell it if you can
Dude its not like that, it could be a regional availability issue and not country wide.
But its a loss for you man !
YEah sorry about your loss, but....selling a damm good phone for max half of the purchase price doesn't seem sensible CM7 and stock ICS is on the way. I really don't need much more
Wtf Samsung . Wtf .
Herpderp Defy.
m.kochan10 said:
YEah sorry about your loss, but....selling a damm good phone for max half of the purchase price doesn't seem sensible CM7 and stock ICS is on the way. I really don't need much more
Click to expand...
Click to collapse
Didn't get what u meant. I will get the full amount I paid for the phone. Rs 22000 or 440$. If CM is comming then I could buy it one more time
I was just referring to your last recommendation: "My opinion :- If the production has indeed stopped, then there is no future for this device. sell it if you can"
Oh! Sorry for the misinterpretation
No problem
zerocool_rkl said:
Oh! Sorry for the misinterpretation
Click to expand...
Click to collapse
Dude could you edit it out of your post, so it doesn't give the wrong impression buddy.
Hi all,
Sadly, I faced the exact same problem today. My phone was working fine, then suddenly it shut off and failed to start again. I have also been suffering through reboot issues but few and far between. Its totally unexpected how a phone can just go dead without doing anything. I was aghast at this! I have given it to Samsung Service. Reading this thread even I am not optimistic that they'll be able to repair it. I just hope they dont pester me into accepting an Omnia W or Galaxy S because in no circumstance I am going to accept it. Zerocool, buddy you are lucky to get an entire refund. I cant believe how they can launch such products in the market. I'll have to think twice before buying a Samsung again.
BTW: Zerocool, buddy how much time did they take to process the refund and through what mode i.e. did they offer a voucher or Cash?
I've read so many posts about USB woes and no PC detection. So now I'm officially a member of the My PC wont recognize my Infuse anymore club. I've tried so many cables, PCs, laptops in many combinations and nothing. Often the phone wont even alert me that I am connected via USB.
So my thoughts are that I troubleshot this to the best of my abilities. Cleaned the port, contacts points etc and still nothing.
I got my phone in August of 2011. And of course I have a great custom ROM running on it now and I cant return to stock!!!
Oh and add to that I have issues with SIM Card detection errors, lost contacts randomly and crappy sound during calls on occasion.
So here is the question...Who do I call ATT or Samsung??? And do I tell them its rooted and running a custom ROM or not admit it (will they find out). Will this cause me to not have any warranty support?
Should I just count my loss at this point and get a new phone out of pocket maybe upgrade to a newer phone... Gxy note, Skyrocket, HTC one X or S3???? unlocked on ebay or ???
Really at a crossing point here and unsure of next steps. Be gentle on me folks this aint easy to fess up on my lack of repair, warranty, return process skills!
Maybe I should just ask Who do I call for warranty support?
The local AT&T store suggested that I call Samsung as they never heard of USB port problems.
Rebelranger said:
Maybe I should just ask Who do I call for warranty support?
The local AT&T store suggested that I call Samsung as they never heard of USB port problems.
Click to expand...
Click to collapse
Go to an att store and ask where there nearest exchange center is. Then simply tell them what's wrong. If your scared if they will deny you because of the rom, then just brick it by flashing random crap to get no recovery, then they can not really tell unless if you were on gingerbread bootloaders (even then most employees dont get what the numbers mean). Make sure if you want back up all the data to the cloud or use bluetooth to connect your phone and computer to transfer data over. Remember to act stupid like you don't know what happened and you never heard of odin and such.
Ryanscool said:
Go to an att store and ask where there nearest exchange center is. Then simply tell them what's wrong. If your scared if they will deny you because of the rom, then just brick it by flashing random crap to get no recovery, then they can not really tell unless if you were on gingerbread bootloaders (even then most employees dont get what the numbers mean). Make sure if you want back up all the data to the cloud or use bluetooth to connect your phone and computer to transfer data over. Remember to act stupid like you don't know what happened and you never heard of odin and such.
Click to expand...
Click to collapse
Cool. Thanks! I visited the store yesterday and they really seemed to push for me to call Samsung. Trust me "acting" stupid comes naturally! LOL
I appreciate your thoughts.
Rebelranger said:
Cool. Thanks! I visited the store yesterday and they really seemed to push for me to call Samsung. Trust me acting stupid comes naturally! LOL
I appreciate your thoughts.
Click to expand...
Click to collapse
No problem. Happened to me too... except i wanted the data off it and i completely bricked it, so i headed over to mobiletechvideos and he figured out my usb was broken. He tried exchanging the usb hub and it did not work. Another user found that somehow the voltage was screwed up and running the wrong way, that is probably the cause. I think i was the first person to have this happen to me, it was late last year. Anyway do not take to sammy, they would probably turn you down, they have gotten pretty tough with devices lately, unless if you reset the bootloader. With this experince from sammy, im very tempted to go with the one x for my next phone. Installing custom roms are a pain on that thing, but then again it actually works a lot better the first time around, instead of installing a custom rom.
Yes the One X is very much in my eyes. And I hear you in out of the box performance rather than the need for custom Roms!
I'm hoping that I can convince AT&T to allow me to move up even though my contact ends next year, i've been a customer seems like forever.
Thanks again for the information on mobiletechvideos!!
Dunno about you but I've seen like 3 people post about it ever... And there is always two answers; either your phone's port is broken or you need to learn how to flash ROMs.
wayzata said:
Dunno about you but I've seen like 3 people post about it ever... And there is always two answers; either your phone's port is broken or you need to learn how to flash ROMs.
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Click to collapse
Well, since I know how to flash roms and there are several with this issue not just three as you suggest, I'd rule in favor of it being an inoperative port.
The original question was inquiring for return/warranty recommendations and not to solicite judgments of ability or lack thereof.
Ryanscool said:
Go to an att store and ask where there nearest exchange center is. Then simply tell them what's wrong..
Click to expand...
Click to collapse
Thanks for the exchange center suggestion. I went to a different store (device support) and they were fully aware of the USB port issues on many Samsung devices. They, without hesitation gave me an exchange and tested it before I left to ensure all was ok.
Problem resolved!
Mod feel free to close this thread as the question was answered and problem resolved.
Rebelranger said:
Thanks for the exchange center suggestion. I went to a different store (device support) and they were fully aware of the USB port issues on many Samsung devices. They, without hesitation gave me an exchange and tested it before I left to ensure all was ok.
Problem resolved!
Mod feel free to close this thread as the question was answered and problem resolved.
Click to expand...
Click to collapse
Thats good. And idk, maybe i can get some help on this withoit opening another thread? Anyway, would you upgrade and get a one x, or get the tablet asus tf300? For high school they recommend getting a tablet, but idk maybe i could use the one x as one? Idk.
That's a tough one for me to answer. My wife has the HTC One X and loves it. I can't say it could replace a tablet. Maybe the SS Note?
Rebelranger said:
That's a tough one for me to answer. My wife has the HTC One X and loves it. I can't say it could replace a tablet. Maybe the SS Note?
Click to expand...
Click to collapse
The tablet or the phone? Lol.
im in the club too. phone wont connect to usb for charging or for transfer. have tried with several cables (that work with other phones/devices) but to no avail. Since i bought this phone on ebay will i be able to go to att for a replacement if i am on an att prepaid account. what are the chances of fixing this by replacing the usb port as i have read about users not being able to get it fixed after doing this.
as for now i have resorted to an external charger. it works but a solution to fixing the usb would be much appreciated
WOW
Panama!! I lived there for 11 years!! I miss it!!
Im not sure if they will help you with a replacement. If not there is a place that repairs them
CLICK HERE
This is the first time im not glad im joining a club .
But as of last month, my usb is not working, returning it is out of the quiestion( im in europe) so im stuck with cwm flashes only. Btw Ryan i did test the wires with a multimeter and i get +Vcc on a wire that should never have voltage running trough. I opened the phone, checked the jack and the pcb, everytning seems factory like, so im screwed...
mikig_mkd said:
This is the first time im not glad im joining a club .
But as of last month, my usb is not working, returning it is out of the quiestion( im in europe) so im stuck with cwm flashes only. Btw Ryan i did test the wires with a multimeter and i get +Vcc on a wire that should never have voltage running trough. I opened the phone, checked the jack and the pcb, everytning seems factory like, so im screwed...
Click to expand...
Click to collapse
Hmmm... i wonder if its from flashing something improperly?
Rebelranger said:
Thanks for the exchange center suggestion. I went to a different store (device support) and they were fully aware of the USB port issues on many Samsung devices. They, without hesitation gave me an exchange and tested it before I left to ensure all was ok.
Problem resolved!
Mod feel free to close this thread as the question was answered and problem resolved.
Click to expand...
Click to collapse
Question....What did you do about having a flashed ROM and rooted phone if you returned it?
th3ju99anaut said:
Question....What did you do about having a flashed ROM and rooted phone if you returned it?
Click to expand...
Click to collapse
I removed everything that I could and when I returned it. They tried to upload a stock rom and it would not connect at all on their set.
All they were concerned about was the moisture indicator for water damage and physical damage-cracks battery contacts etc. I really played dumb as heck and asked dumb questions.
The tech told me he didn't care about custom roms since in fact the issue was a known problem with the USB port and that was what they were replacing it for.
Rebelranger said:
I removed everything that I could and when I returned it so that it would not boot. They tried to upload a stock rom and it would not connect at all on their set. All they were concerned about was the moisture indicator for water damage and physical damage-cracks battery contacts etc. I really played dumb as heck and asked dumb questions.
The tech told me he didn't care about custom roms since in fact the issue was a known problem with the USB port and that was what they were replacing it for.
Click to expand...
Click to collapse
You lucky, lucky guy. I wish i was in USA and had contract with att, so i can act as a dumb turist with bad english
Sent from my Infuse 4G running Aeon 1.3.1!
mikig_mkd said:
You lucky, lucky guy. I wish i was in USA and had contract with att, so i can act as a dumb turist with bad english
Sent from my Infuse 4G running Aeon 1.3.1!
Click to expand...
Click to collapse
Did you consider maybe sending it for repair? Or is that not an option? I have a link in a few posts back.
Or maybe ordering a port and installing it?
Hello,
I'm brand new to the forums, been reading up on my phone and things to do with it. I've just been running stock everything, unrooted and using GO overlays which I really like. I was thinking of rooting my phone and let me friend play around with it... BIG MISTAKE. My phone won't turn on, boot, power up or anything... Have they bricked my phone and is there ANYTHING at all that I can do to recover it? I was using Kies and have my phone backed up and everything... but assuming it won't even turn on... Does anyone have any advice on some options?
Galaxy SII SkyRocket I727
Rogers - Canada
-Pixie
If it wont turn on it sounds like a hardbrick, what did your friend flash? my guess he probably flashed a SGS II rom. You will have to repair it using jtag for 50$.
If you still got warranty you could try using it.
Going Crazy!
Holding down the volume key doesn't work, I can't download emulators to get it up with the phone unable to function or device drivers be updated or detected at all... I've read and read and read and NOTHING is working... I can see if I can create a jig, I think the parts are all around here somewhere... But is that the ONLY option? If it's hard bricked and they've completely messed it up, does anyone know of ANY potentials whatsoever of how to rebuild this thing back to normal?? Please help, I'm going to ASDLKDJLSKDJ someone up... !!! In the meantime I need to see if I can save this thing!
As I said for hardbrick you'll have to find a jtag repair service nearby and send your phone nad pay 50$.
kishke said:
If it wont turn on it sounds like a hardbrick, what did your friend flash? my guess he probably flashed a SGS II rom. You will have to repair it using jtag for 50$.
If you still got warranty you could try using it.
Click to expand...
Click to collapse
I'm pretty sure I'm under warranty... Pretty sure they're going to be extremely peeved when they find out it's hardbricked from god knows what...
It took a while but I finally found the ordering site for jtag... Going to try that route I s'pose, thank you. Good thing I have an old crap phone as a back-up in the meantime... They don't require the SIM do they? I don't really trust sending that off...
Pixielated said:
I'm pretty sure I'm under warranty... Pretty sure they're going to be extremely peeved when they find out it's hardbricked from god knows what...
It took a while but I finally found the ordering site for jtag... Going to try that route I s'pose, thank you. Good thing I have an old crap phone as a back-up in the meantime... They don't require the SIM do they? I don't really trust sending that off...
Click to expand...
Click to collapse
No sim required. When you pull the battery out and put it back in and hold power do you even get a Samsung logo flash on the screen?
Sent from my SGH-I727 using Tapatalk 2
Pixielated said:
I'm pretty sure I'm under warranty... Pretty sure they're going to be extremely peeved when they find out it's hardbricked from god knows what...
It took a while but I finally found the ordering site for jtag... Going to try that route I s'pose, thank you. Good thing I have an old crap phone as a back-up in the meantime... They don't require the SIM do they? I don't really trust sending that off...
Click to expand...
Click to collapse
go the warranty way. you got nothing to loose
I was tired and very short on time and got careless. I tried to unroot my Flex 2 by using the LG flash tool but because I didnt read enough, I did it wrong and now my phone wont turn on, wont charge, and cant get into download mode.
Should I put it in a drawer and wait until someone figures out how to unbrick or sell on ebay as broken? Kind of depressed right now...
cardboardbox said:
I was tired and very short on time and got careless. I tried to unroot my Flex 2 by using the LG flash tool but because I didnt read enough, I did it wrong and now my phone wont turn on, wont charge, and cant get into download mode.
Should I put it in a drawer and wait until someone figures out how to unbrick or sell on ebay as broken? Kind of depressed right now...
Click to expand...
Click to collapse
I guess you should do that.
You didnt specify which variant you have too...
Alex_XV6700 said:
I guess you should do that.
You didnt specify which variant you have too...
Click to expand...
Click to collapse
LS996
Would taking the battery out help at all?
cardboardbox said:
Would taking the battery out help at all?
Click to expand...
Click to collapse
Only way is to send it in for repair woth LG...I JUST GOT MINES BACK FROM THEM...GOOD AS NEW
bountyman334 said:
Only way is to send it in for repair woth LG...I JUST GOT MINES BACK FROM THEM...GOOD AS NEW
Click to expand...
Click to collapse
How much did it cost? Or did they do it under warranty?
They repair it under warranty.
Usually phones have 1 yr factory warranty, so bountyman has sent it twice if im not mistaken.
If you're in the US send it in for repair.
I've just sent mine off for repair.
I bricked it editing system files, tried to use the flash tool but it didn't work so just took it straight to the store and they sent it off no questions asked.
The only problem now (aside from not having my phone) is that this time of year it can take up to 2 weeks to get it back.
If you are worried about them refusing because you voided the warranty, just tell them that you installed an official update and it wouldnt work after that. They can't argue if you make it look like it's their fault.
I'll admit it's wrong to lie but, it's an expensive phone.
thanks for the replies. I've started the repair process via email, had to ask them if I could still do it without proof of purchase and they said they will look up IMEI to verify manufactured date (it was 04/2015). Email support must be somewhere across the globe from me because I got a very fast response at 1am CT but no response during business hours.
I've learned my lesson. No rooting or unrooting as long as I have little kids that wear me out and leave me with no time to research.
cardboardbox said:
thanks for the replies. I've started the repair process via email, had to ask them if I could still do it without proof of purchase and they said they will look up IMEI to verify manufactured date (it was 04/2015). Email support must be somewhere across the globe from me because I got a very fast response at 1am CT but no response during business hours.
I've learned my lesson. No rooting or unrooting as long as I have little kids that wear me out and leave me with no time to research.
Click to expand...
Click to collapse