Completely Dead Nexus 5 - Nexus 5 Q&A, Help & Troubleshooting

I bought a damaged nexus 5 off of kijiji that had a shattered screen. I bought the phone to fix, but realized that the phone does not power on at all. There is no response from the phone at all. No charging LED, no vibration, or any other signs of life.
The phone came with the box and charger so i tried leaving it on charge for a few hours hoping that it was just the battery that went dead. Unfortunately this was not the case and the phone still doesnt turn on. I popped open the back cover looking for any visible damage on the phone, but it doesnt look like there is anything wrong. The liquid damage indicators have not been triggered (still completely white) and i do not see any corrosion on the inside which i guess rules out liquid damage.
I then thought that it could possibly be the charging circuit from the micro usb so i then tried with a qi wireless charger. The wireless charger doesnt even detect that a phone is placed on it when the nexus 5 is on it.
At this point i have no idea what is wrong with the phone and feel like i just bought an expensive paper weight . I dont really want to shell out the $120 for a full screen assembly if the phone doesnt work at all.
Anyone have any ideas?

battery might of been left flat too long
keep trying to charge it
also see if you can get into download mode by holding the up volume key and plugging the USB lead in while attatched to a running pc

meangreenie said:
battery might of been left flat too long
keep trying to charge it
also see if you can get into download mode by holding the up volume key and plugging the USB lead in while attatched to a running pc
Click to expand...
Click to collapse
I left it to charge overnight and still no signs of life. I did notice if you put the phone up to your ear when it's charging you can hear a pulsating noise. Not sure if that helps at all.
I will try the download mode thing. Also I have a Usb jig from my s2 days. Will it work with this phone?
Sent from my HTC One using XDA Free mobile app

As far as i know from previous phones i owned, the liquid marks should show red/pink X marks, those get washed out in liquid damage scenarios. So if you ask me, the white indicators are suspicious. (But i might be wrong of course).
Sent from my Nexus 5 using XDA Premium 4 mobile app

rayiskon said:
As far as i know from previous phones i owned, the liquid marks should show red/pink X marks, those get washed out in liquid damage scenarios. So if you ask me, the white indicators are suspicious. (But i might be wrong of course).
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
We from my experience the indicators are white and they turn red/pink when exposed to liquid so I'm pretty sure it's fine.
Sent from my HTC One using XDA Free mobile app

Related

Want your opinion on this phone black screen issue (see picture)...

My wife's phone got water damaged a few days ago and I took it apart and removed as much water as possible and put it in a bowl of rice to set.
I finally tried turning it on today and it seems to work fine (I think, syncs etc.) except that the screen does not power on. I can see the backlights when I look at it from an angle so it appears to receive power of some kind.
I took it apart further to see if I could see anything and I found that on the display cable there is a black area which looks like it is damaged/burnt on the cable. There was also a little bit of black on the connector but I believe I got most of that cleaned off, but the area on the cable does not seem to be able to be cleaned.
I don't really know anything about electronics or parts of a phone and was wondering if anyone that did could suggest what my next steps would be to restore the phone/screen to operational condition? Part replacement etc.
Thank you.
It sounds like the chip connected to that cable got fried, hence the burnt spots.
Sent from my X10 using XDA App
kindred7 said:
It sounds like the chip connected to that cable got fried, hence the burnt spots.
Sent from my X10 using XDA App
Click to expand...
Click to collapse
If that's the case I'm assuming there isn't much I can do? I don't want to solder anything but could can replace anything that just snaps in.
Thanks.
tripleoptic said:
If that's the case I'm assuming there isn't much I can do? I don't want to solder anything but could can replace anything that just snaps in.
Thanks.
Click to expand...
Click to collapse
Bump for last ditch effort to get some opinions before giving up.

[Q] Galaxy Tab 2 constantly rebooting - not charging?

Someone gave me a Tab 2 - GT-P3113TS. I let the battery be dead for a couple days, and yesterday tried charging it (samsung cable plugged into USB wall outlet.) It just shows a hollow battery icon with a spinner, then the battery partially filled with orange, then the screen goes blank. Repeat.
I left it plugged in overnight but it didn't help. Today I tried plugging it into the USB port on my monitor, but does the same thing. Seems like other threads I've read on this say "take it to a service center" but if that's what I really need to do, I'll pass. Any other tricks?
Thanks
snokarver said:
Someone gave me a Tab 2 - GT-P3113TS. I let the battery be dead for a couple days, and yesterday tried charging it (samsung cable plugged into USB wall outlet.) It just shows a hollow battery icon with a spinner, then the battery partially filled with orange, then the screen goes blank. Repeat.
I left it plugged in overnight but it didn't help. Today I tried plugging it into the USB port on my monitor, but does the same thing. Seems like other threads I've read on this say "take it to a service center" but if that's what I really need to do, I'll pass. Any other tricks?
Thanks
Click to expand...
Click to collapse
it seems to be a hardware prob so better take it to service by the way did u root or do any other thing that breaks warranty if not the go
No, I haven't rooted it or really done anything to it, yet. Any idea what the cost of repair might be?
snokarver said:
No, I haven't rooted it or really done anything to it, yet. Any idea what the cost of repair might be?
Click to expand...
Click to collapse
U should have 2 years of warranty!
Sent from my MT11i using xda premium
What happens if you go into device manager while it's plugged in? Do you see "OMAP4430"?
Posted from my Fascinate using XDA Premium
You mean the Device Manager in Windows? I don't use Windows.
What os do you use?
Posted from my Galaxy Tab 2 with CM10.1
snokarver said:
Someone gave me a Tab 2 - GT-P3113TS. I let the battery be dead for a couple days, and yesterday tried charging it (samsung cable plugged into USB wall outlet.) It just shows a hollow battery icon with a spinner, then the battery partially filled with orange, then the screen goes blank. Repeat.
I left it plugged in overnight but it didn't help. Today I tried plugging it into the USB port on my monitor, but does the same thing. Seems like other threads I've read on this say "take it to a service center" but if that's what I really need to do, I'll pass. Any other tricks?
Thanks
Click to expand...
Click to collapse
MultipleMonomials said:
What happens if you go into device manager while it's plugged in? Do you see "OMAP4430"?
Posted from my Fascinate using XDA Premium
Click to expand...
Click to collapse
Hi have the same issue with my Tab and when i plug it to the computer it just reconnecting and that it say faild to install OMAP4430 drivers.
Sorry, that means your tab is permabricked. It is technically fixable, but only with a dev who either works at Texas Instruments or one who has intimate knowledge of the tool called OMAP Flasher.
Posted from my Fascinate using XDA Premium
Had the same problem with my 7" tab
MultipleMonomials said:
Sorry, that means your tab is permabricked. It is technically fixable, but only with a dev who either works at Texas Instruments or one who has intimate knowledge of the tool called OMAP Flasher.
Posted from my Fascinate using XDA Premium
Click to expand...
Click to collapse
Dropped mine in water, couldn't take the battery out fast enough, when i did finally get it dried out it was in the same loop u described. I assume that the water had enough minerals in it to cause a minor short across some pins, I took out the mother board and shield, got a injector and put dis-stilled water over every pin and ic on the board including all the contacts. used Qtips to clean off the pins and put water on again. Then used a hair dryer to dry it off. Plugged in the charger, let it go for a few hours and the unit was up and running like new, Be careful of the speakers and take the camera off, and the board out of the case first.
buck95 said:
Dropped mine in water, couldn't take the battery out fast enough, when i did finally get it dried out it was in the same loop u described. I assume that the water had enough minerals in it to cause a minor short across some pins, I took out the mother board and shield, got a injector and put dis-stilled water over every pin and ic on the board including all the contacts. used Qtips to clean off the pins and put water on again. Then used a hair dryer to dry it off. Plugged in the charger, let it go for a few hours and the unit was up and running like new, Be careful of the speakers and take the camera off, and the board out of the case first.
Click to expand...
Click to collapse
Thats very interesting! What injector did u use? Whats qtips? A contact cleaner?
sent from my xperia neo v
mitchellreece said:
Thats very interesting! What injector did u use? Whats qtips? A contact cleaner?
sent from my xperia neo v
Click to expand...
Click to collapse
Had one of those injectors like u use to inject liquids into a turkey, Simply a plastic tube with a piston (like u get a shot from the doctor) to let me control the amount and location of where I wanted the water, Could use anything, even just dump the water on. I checked the amount of total dissolved solids in the water I dropped my tab and it was around 500 PPM, not really that high, but enough when it evaporated, minerals were deposited on the pins Id guess. The water will puddle on the boards, so i used a Qtip (the thing u use to clean your ears) to clean up the pins, If i had I might have used a new tooth brush. Important that once you clean the pins to put more water on to wash the deposits away. I did not use contact cleaner, Distilled water has no minerals and will dissolve out the minerals dried on the board. You don't need cleaner, nor would I recommend it since it may cause other issues. There is nothing I saw on the board other than the speakers and camera that looked like ti would be harmed by distilled water. I also cleaned the 5 or so ribbon connector junctions including the charging port. Guessing this would work on any phone or electronic devise that got wet with lower tds water that didnt short out.

[Q] Fried My Optimus 3d

Since installing ICS i've been having problems with my getting my phone to charge. I'm not sure if this was actually related to ICS or just coincidence. Anyway, the battery had died completely and the phone would not power on. I came across some info that mentioned cutting the end of a usb cord and attaching the red and black to positive and negative of battery. I tried this and sure enough the phone powered right up. Now I decided to do a factory restore using lg mobile support tool.
Sometime during the restore process the phone powered down, I wasn't watching so i'm not sure how far it actually got. When I checked the wires I noticed the red and black from my usb cable had twisted and made contact. Now of course the phone won't power up at all. I believe I probably fried something when the red and black made contact but I'm not sure what or if it's fixable. If anyone has any ideas on what I might be looking for i'm all ears. I'm going to take the phone apart when I get home and see if there are any obvious problems.
I have tested the battery, and it seems to have power, so it's not the battery.
On a side note I really can't wait to get a new phone, this thing has been nothing but a headache for the past 2 years. Hate to say it but, I think it's just about time for an iphone.
n3fta said:
Since installing ICS i've been having problems with my getting my phone to charge. I'm not sure if this was actually related to ICS or just coincidence. Anyway, the battery had died completely and the phone would not power on. I came across some info that mentioned cutting the end of a usb cord and attaching the red and black to positive and negative of battery. I tried this and sure enough the phone powered right up. Now I decided to do a factory restore using lg mobile support tool.
Sometime during the restore process the phone powered down, I wasn't watching so i'm not sure how far it actually got. When I checked the wires I noticed the red and black from my usb cable had twisted and made contact. Now of course the phone won't power up at all. I believe I probably fried something when the red and black made contact but I'm not sure what or if it's fixable. If anyone has any ideas on what I might be looking for i'm all ears. I'm going to take the phone apart when I get home and see if there are any obvious problems.
I have tested the battery, and it seems to have power, so it's not the battery.
On a side note I really can't wait to get a new phone, this thing has been nothing but a headache for the past 2 years. Hate to say it but, I think it's just about time for an iphone.
Click to expand...
Click to collapse
hello friend I could help with this problem send me a private message
Sent from my LG-P925 using xda app-developers app
yehison said:
hello friend I could help with this problem send me a private message
Sent from my LG-P925 using xda app-developers app
Click to expand...
Click to collapse
I took the phone apart and there isn't any clear damage or burnt looking connections. Still couldn't get it to power up, tested the battery with another phone I had lying around and the phone fired right up, so I can confirm it's not the battery.
I sent you a pm, looking forward to your reply.
n3fta said:
I took the phone apart and there isn't any clear damage or burnt looking connections. Still couldn't get it to power up, tested the battery with another phone I had lying around and the phone fired right up, so I can confirm it's not the battery.
I sent you a pm, looking forward to your reply.
Click to expand...
Click to collapse
I've responded to MP
Sent from my LG-P925 using xda app-developers app

[Q] Erratic Ghost Touches

Has anyone had a problem with their nexus 5 where the screen would randomly start pressing things? It usually happens multiple times and is very erratic. Contacted Google and will send back for a replacement just wondering if anyone else is having this issue.
Yap, me too.
Had it a while back but it seems to have stopped.
Sent from my Nexus 5 using Tapatalk
Never anything like that but what I have done a few times is my palm touches the bottom right of the screen when I reach for the top left corner while right handing it. Coming from an iPhone so I guess it took a bit to get used to the larger screen
I requested for a replacement to Google Play this morning. They send it this evening. I should
get my replacement early next week. Good service I would say.
I'm glad I'm not going crazy! This is happening to me too! Is there any way to resolve this without having to go through the RMA process?
Only While Charging
I'm getting some erratic touch behavior, but only when the phone is charging. I take it off the charger and it seems fine.
I'm not getting total phantom behavior, but when I swipe from home screen to home screen, sometimes an app will get activated. Same with pulling down the notification area.
It makes me think there's a charge leaking through to the display components somehow.
I'm going to give it a week and then RMA it if it doesn't go away.
I have it too
I have it too but only when I connect my USB to the computer...
It's sucks cos I'm an app developer...
Is there any fix for that?
ofear said:
I have it too but only when I connect my USB to the computer...
It's sucks cos I'm an app developer...
Is there any fix for that?
Click to expand...
Click to collapse
Sounds like a dodgy USB cable or port.
Same issues with my Nexus 4
I notice my issue is mostly when my phone is charging or when I'm using my mobile hotspot. Tends to get extra warm when im using both. Which leads me to believe its an overheating issue (the heat is throwing off the digitizer causing it to maybe think its being touched?) Is anyone else noticing the same?
Yes, but only while on wireless charger and even then only sometimes.
I take it off, push power button twice and it's gone.
I'm also experiencing this if my Nexus 5 is charging using the original Wall charger and cable.
Still no fix for this? Really annoying, I need to unplug my phone to the charger so that I can use it again normally
Same issue here
https://code.google.com/p/android/issues/detail?id=62748
This usually happens when you use some other charger/usb cable than the original one
Sent from my iPad using Tapatalk
This also sometimes happens when you have wet or moist fingers
Sent from my Nexus 5 using XDA Premium 4 mobile app
I'm using original cable and wall charger. I also don't have wet finger or hand when experiencing this issue
Sent from my Nexus 5 using xda app-developers app
I also have the same problem only when otg or pic is connected through usb

[Q] Nexus 5 got wet

Hey,
Yesterday my pants got wet a little bit and the phone was in my pocket. Immediately I took it out and saw it wasn't wet.
I got home, connected to the charger and went to sleep. When I woke up I noticed then phone wasn't charged at all.
During the day I noticed other problems: The phone discharges faster than before, my PC won't recognize the phone via USB and charging the phone is problematic since I have to "play" with the charger (the battery discharges even when the charger is plugged in).
My question is what should I do next? Should I stop using it completely? I mean, ,maybe it got wet, but I didn't drop it into the toilet or a puddle.
Thank you.
The worst thing to do with a wet phone is allow electricity to run through it, be that charging or simply leaving it on. Water is conductive so as well as erosion, its also bridging connections between components that shouldn't be connected - causing short circuits.
If it got wet, chances are its a gonna
Sent from my Nexus 5 using Tapatalk
Why would you charge a wet device
Sent from my Nexus 5
dicecuber said:
Why would you charge a wet device
Sent from my Nexus 5
Click to expand...
Click to collapse
He thought it hadn't got wet.
Sent from my Nexus 5 using Tapatalk
Chances are the damage is done. Spending money trying to fix a water damaged device often ends up in wasted money, as you fix one thing only to find something else doesn't work.
Unfortunately, it's probably best to move on. Sorry. ?
I opened the phone and there is not sign of corrosion. It's probably just the charging port (coincidence?)
bennybaz said:
I opened the phone and there is not sign of corrosion. It's probably just the charging port (coincidence?)
Click to expand...
Click to collapse
I usually don't respond to wet phone threads because they're usually toast if they got wet. But you're not going to see corrosion. Like rootsu said water is a good conductor of electricity and components that shouldn't be connected get connected when they get wet. It may be the charging port and then again out may not be. Best to chalk it up to a bad accident and start saving for new device
Sent from my Nexus 5 using XDA Free mobile app

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