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So about two weeks ago I shattered my S3 screen by dropping it about two feet from the ground.
The GPS has never worked correctly on it and I've wanted to send it in for a while now...
But anyway. I fixed the screen today with a hairdryer and some time, and it looks pretty good. However, the back button and menu button do not work now (nor light up), and the glass is a little higher and it makes the home button a little recessed.
I called Verizon and asked if I could send it in for GPS repair (of course, not telling them about 'fixing' my phone) and the very nice lady on the phone said it would be fine to do, and they would send me a CPO S3 and then I'd send the other one back without back plate/ sim/ and battery.
My question - once they get the old phone back, will it be ok that I've replaced the screen? The only thing that makes it noticeable is if my screen protector is off (anti-glare), there are very very small scratches to the lcd (the screen was very shattered, and some of the shattered glass scratched when I was removing broken shards) Should I also tell them the menu buttons and back buttons do not work? Is it possible to be charged if they find out the screen was replaced for the cost of a new device? I'm currently on CleanRom 7 but am going to go back to stock tomorrow.
Thanks for reading and responses!!!
So on my Nexus 5, the backlight started going off randomly... tapping phone would bring it back..
Then eventually it went out and i had to bend/flex the phone and it would keep working a while..
I contacted support then, but one time i bent it a little to get it on and the frame (plastic outer edge cracked), doh.. Now, of course, they will not give me a warranty repair because the device is physically damaged. So i tried a new screen, no dice. Now i have two good screens and a phone that still wont work unless i bend the crap out of it. Anyone else see this problem? Worth trying to replace motherboard? or should i just sell parts (new screen i bought, old screen, battery, etc) and buy a whole new phone... There is one specific point where i can bend it and backlight comes on, but i cant find a short or loose connection anywhere. I have had the thing COMPLETELY apart and back together multiple times. I should mention, it works totally fine when backlight is off, just no backlight so i can only see it in super bright direct illumination.
Any ideas???
Take it to a mobile phone repair shop.
Sent from my Nexus 5 using Tapatalk
Fixed for now! Woohoo! Based on the position of where i had to flex it, i tried a little gap filler... a folded piece of paper, between the SIM slot and the back frame. With everything screwed back together, it just puts a little pressure on that area of the main board.
Now the only problem is the screen i bought is defective (lines all up and down it) so now i have to disassemble again to put the old one back in.... oh joy, now to return it through ebay... I'm sure that will work well. Either way, phone working again! FYI, this phone is REALLLY easy to take apart and put back together.
EDIT: F.. snapped the end off one of the little antenna cables (the black one, on the right when looking at the uncovered back of the phone) when redoing the screen. Anyone know what that is for? WiFi and cell data signals seem ok.. Looks like a diversity antenna for something, because of all the others at the tope. Maybe google will have an answer.
ramerco said:
EDIT: F.. snapped the end off one of the little antenna cables (the black one, on the right when looking at the uncovered back of the phone) when redoing the screen. Anyone know what that is for? WiFi and cell data signals seem ok.. Looks like a diversity antenna for something, because of all the others at the tope. Maybe google will have an answer.
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Check Bluetooth/try calling/using data just to be sure.
Do not discuss something on how to make fool of insurance company or even an warranty, It's not allowed here. Thanks
I wanted to create this topic because I am curious and because I see many people asking if this phone isn't too fragile or has QC issues. I believe that the people with problems are the vocal minority but the best way to find out is to have a poll.
So, have you found any faults or is your device right as a little (Xperia) ray of sunshine?
You can select more than one option.
1st phone: defective camera (purple noise)
2nd phone: USB flap misalign when closed
3rd and current phone: so far so good
My first phone's screen had an area in a line from top to bottom, right of centre that had no touch sensitivity. The area was about .5 cm wide.
I couldn't touch anything on the line or drag anything across it.
I contacted Amazon.co.uk and they sent me a new one right away. They also let me hang onto the defective one until the replacement arrived without charging me.
Awesome! thanks for the replies so far! Please keep them coming!
My phone is perfect. The USB flap is a teeny tiny bit, like a fraction of a milimeter, misaligned but the seal is intact, I do not intent to take my phone into the pool anyway and thought it was pointless to go through the hassle of returning an otherwise flawless phone for something half of my friends can't see when I point it out. My carpenters eye is ridiculously accurate so meh.
The back glass scratched a few hours after removing cover. Ive only has the phone for 2 days and Bell wont take it back with damages. The phone has only ever been in my otherwise empty pocket...
Anyone else experiencef this? I thought both were gorilla glass.
I don't think the back is as scratch resistant as the front, as I too have very minor scratches on the back, using front and back tempered glass protects now.
My unit only has a slight annoyance which is the headphone jack is wobbly. It has about less than 1mm of wiggle room. I can see a gap between the metal body and the Jack. The Jack works perfectly currently.
Don't know if it's worth bringing to the Sony store, or to just seal it with some super glue or something. :/
Took some underwater pictures at the aquarium, thought it'd be cool.
Sending my phone into Sony to get a warranty replacement today.
xxquicksh0txx said:
Took some underwater pictures at the aquarium, thought it'd be cool.
Sending my phone into Sony to get a warranty replacement today.
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I assume water got in?
hanime said:
I assume water got in?
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That's what I'm assuming. I could also hear air bubbles when squeezing my device... :/
It worked fine for a while, I even rinsed it off in the sink after exposing it to the water. (It was fresh water, but there were fish in it) No more than 6 inches submerged for like 30 seconds. Was going through the pictures and the touchscreen just stopped working.
xxquicksh0txx said:
That's what I'm assuming. I could also hear air bubbles when squeezing my device... :/
It worked fine for a while, I even rinsed it off in the sink after exposing it to the water. (It was fresh water, but there were fish in it) No more than 6 inches submerged for like 30 seconds. Was going through the pictures and the touchscreen just stopped working.
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In reality, from what I have read, some are not waterproof out of the box. So sad to hear this when Sony advertised this phone as waterproof. Before submerging, did you try the water test via software (pressure sensor)?
hanime said:
In reality, from what I have read, some are not waterproof out of the box. So sad to hear this when Sony advertised this phone as waterproof. Before submerging, did you try the water test via software (pressure sensor)?
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Yes(Although I don't really think the test proves the waterproofness), I had also had it completely submerged for 10 minutes when I bought the device.
xxquicksh0txx said:
Yes(Although I don't really think the test proves the waterproofness), I had also had it completely submerged for 10 minutes when I bought the device.
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This really sucks because there is no way we can tell if it is waterproof until we really submerge it. I am going to avoid submerging mine at all cost.
Hi
I had some problems with this new phone.
1: no nfc working
2: horizontal section from 9 to 177 of the touchscreen doesnt work properly
So i get a third replacement by SFR (in France) and I think I get a fully working Z3.
I love the advertisement of Sony for ils Z3 in France : demand perfection (exigez la perfection)!
I've had 2 copper Z3's. First one, front glass shattered whilst in my front left pocket, nothing else in the same pocket. I've carried all my phones in the same manner and never had an issue. Also had the pink spot issue.
Second phone has 2 stuck pixels.
I really like the phone. They just don't like me
Got a replacement from T-Mobile, the camera button seems to be stuck.. Only works like 20% of the time. Instead of feeling like a dual stage button, it's just a single press with no tactile feel.
When in the camera app it either does nothing, or is stuck trying to focus repeatedly.
Has the same issue with the glass coming up on the back as well. Definitely feels and sounds as if adhesive it being "pulled apart" per se.
Also, the flaps seem to be a little mis-aligned.
My T-Mobile must have gotten a bad batch...
If you have a misaligned usb flap, will replacing the flap with a spare one fix it or is it an issue with the frame?
First one I got in store, noticed the power and volume up buttons were stuck and wouldn't click, the next one's speakerphone didn't work, now this one's camera button is stuck and doesn't have the two stage shutter and can't take photos in the stock app. I still prefer the phone over any other currently out.
Edit: I got mine through t-mobile.
UPDATE: The camera button has come unstuck and works fine now, though it does get a little stuck still.
Two display/screen issues :
- Screen burn-in all the time : status bar and home button more particularly. I strongly suspect a defective screen : I send my Z3 back to Sony, and they did... a software update ! I'm kind of curious about what they did exactly because my phone was completely updated. Of course, it didn't solve anything...
- Strange parasite lines surrounding text lines. Probably a software issue. I'm waiting Lollipop to see what it gonna do on my phone.
Sent mine in for a screen repair in the USA. Its a d6603 international version that is rooted and an unlocked boot loader stock. They just informed me that they cannot fix due to it not having the correct software and it not being a US phone.
Hi, I had my z3 screen replaced the other day, I got it back the next day and was delighted at the screen, it was perfectly fine. I got the phone home (stupidly didn't test in the shop) and popped my sim in, and had no service for about an hour, despite going all over my house.
So I took my phone back and they said they had to replace a part, so I received my phone back with signal, then the top of the screen had a very faded flickering, it was like a inner glow. I took it back and they had it for another day, I got the phone back to zero signal coverage, and now I can actually see the screen coming away on the left hand side (it's actually not flush with the case)
So I need somebody who is basically a mobile engineer to help me troubleshoot the problem so I'm more armed when I go in next, because obviously my phone was perfectly fine prior to the cracked screen repair.
Thanks for the help guys!
Jake
jakeuf said:
Hi, I had my z3 screen replaced the other day, I got it back the next day and was delighted at the screen, it was perfectly fine. I got the phone home (stupidly didn't test in the shop) and popped my sim in, and had no service for about an hour, despite going all over my house.
So I took my phone back and they said they had to replace a part, so I received my phone back with signal, then the top of the screen had a very faded flickering, it was like a inner glow. I took it back and they had it for another day, I got the phone back to zero signal coverage, and now I can actually see the screen coming away on the left hand side (it's actually not flush with the case)
So I need somebody who is basically a mobile engineer to help me troubleshoot the problem so I'm more armed when I go in next, because obviously my phone was perfectly fine prior to the cracked screen repair.
Thanks for the help guys!
Jake
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Click to collapse
1. Use only OME screen replacement and dont forget to use the OME screen adhesive to stick the screen to the phone otherwise you gonna have a very bad time i.e your screen is slowing gonna come off the frame and you might not be able to use your proximity sensors and harsh movement might damage the screen. Whatever you do, do not apply pressure too much on the sceeen you might crack the digitalizer inside and also make the led bleed.
2. No signal might be because they did not connect the radio cable well or just damaged it.
My personal advise :
Go see professionals or repair it yourself
jakeuf said:
Hi, I had my z3 screen replaced the other day, I got it back the next day and was delighted at the screen, it was perfectly fine. I got the phone home (stupidly didn't test in the shop) and popped my sim in, and had no service for about an hour, despite going all over my house.
So I took my phone back and they said they had to replace a part, so I received my phone back with signal, then the top of the screen had a very faded flickering, it was like a inner glow. I took it back and they had it for another day, I got the phone back to zero signal coverage, and now I can actually see the screen coming away on the left hand side (it's actually not flush with the case)
So I need somebody who is basically a mobile engineer to help me troubleshoot the problem so I'm more armed when I go in next, because obviously my phone was perfectly fine prior to the cracked screen repair.
Thanks for the help guys!
Jake
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Click to collapse
I replaced the LCD of my Z3 by watching tut video on witrigs.com but the new screen is not flush with the phone body ( but back cover is super slush) and like in your case its now coming off from one side. I think I got a duplicate LCD from the seller. But when I went to sony service center first time to replace the screen, their cost was almost half the cost of the phone. So I ordered LCD on ebay and the adhesive stickers on aliexpress. Now I am ordering new adhesive stickers from aliexpress as old ones are coming off. Dont know why its not flush fit.
So I advise to you is that watch that video guide on witrigs and then decide which way u want to go. service center or DIY. Also you will need the toolkit to open the phone. heat gun or hair dryer, screwdriver set, guitar picks, tweezers etc
In india, sony service is horrible so I always refrain going there.
Thanks for the response guys, this is the catch - I only took my phone into a local phone repair shop, I had to take it back in today and they said if they can't solve the issue with the new parts coming in tomorrow, they're going to have to send it back to sony and get it repaired that way. So hopefully my phone will be fixed, I am competent at the DIY it's just I didn't want to ruin any ribbons or anything and brick my phone.
I'll see how I get on.
Hi guys and gals, so I have determined the cause and solution in some cases of pink screen line.
NOTE: I TAKE NO RESPONSIBILITY FOR FURTHER DAMAGE YOU CAUSE BY TRYING THIS! THIS IS MEANT AS A LAST RESORT BEFORE REPLACING THE ENTIRE SCREEN/DIGITIZER!
Problem :
Problem is with the flex ribbon cable that attaches to the screen. I had the pink line and had smashed my screen, so I ordered a new one and replaced it.
Cause:
The high heat of our device melts the glue that attaches the ribbon. I learned that because after speed testing kernels on the device with the new screen, the line eventually reappeared.
Solution:
Heat can also fix the problem, if it hasn't gotten too bad. If you can find the pressure or position where the pink line goes away, use a heat gun or hair dryer to warm the area at the top right of the screen, usually at the selfie camera. Heat from above so you're heating the screen and the top of the device. Once it's hot, but not too hot (yes frustrating but only do this as a last resort before buying a replacement screen), then allow to cool naturally back to room temp. If the line was absent the whole time heating and cooling, there's a chance you've fixed it.
DANGEROUS LAST RESORT:
THIS IS 90% CERTAIN TO CRACK YOUR SCREEN! Now, if this didn't work, and you're Very adventurous, you can search Google for s7 edge ifixit, and see how you can CAREFULLY heat the glue around the whole screen. Don't remove the screen, as it WILL break! But perhaps you can get a pick or card into the top just enough to see the flex ribbon, use same pick or card to lightly press the ribbon as you heat and cool as per above instructions.
It would've been awesome if there was a video tutorial.
Someone tested it ? Some video tutorial could be really helpfully to repair this. What temperature should i go ? I think the best option will be to use a hot air soldering station but i need more info.
Best regards RufleX
RufleX said:
Someone tested it ? Some video tutorial could be really helpfully to repair this. What temperature should i go ? I think the best option will be to use a hot air soldering station but i need more info.
Best regards RufleX
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Click to collapse
Hello.
I work allot with prints directly. Scripting flashing repairing and debug in field. So I can asure you on a fact this will work.
The only part I'm questioning is the fact if they did use glue for a flat cable. Since logic wise for differemt prints ypu use a lock way cheaper and easier to replace parts.
If they dis use glue this fix will only be a temporary one. Since the glue will spread more and more. Each time you will do it this way.
So like I said. What the best man said is true. It will work. Only if it is glue. It might be possible it will only work for like 3 months or so. Depends on the ammount of glue and connector type they use. Can't say anything about that part. Only reason I reply because no one else did since u asked this question.
Yesterday was a really hot day (well for England) and part way through, I noticed a very thin pink line appear. The phone was hot but not entirely my fault.
Anyway, it disappeared a few minutes later and hasn't returned. Slightly worrying though.
Back today. Pressing hard on the top right actually makes it thicker. Gone again as I type this message.
Is it covered by warranty?
davecotefilm said:
Hi guys and gals, so I have determined the cause and solution in some cases of pink screen line.
NOTE: I TAKE NO RESPONSIBILITY FOR FURTHER DAMAGE YOU CAUSE BY TRYING THIS! THIS IS MEANT AS A LAST RESORT BEFORE REPLACING THE ENTIRE SCREEN/DIGITIZER!
Problem :
Problem is with the flex ribbon cable that attaches to the screen. I had the pink line and had smashed my screen, so I ordered a new one and replaced it.
Cause:
The high heat of our device melts the glue that attaches the ribbon. I learned that because after speed testing kernels on the device with the new screen, the line eventually reappeared.
Solution:
Heat can also fix the problem, if it hasn't gotten too bad. If you can find the pressure or position where the pink line goes away, use a heat gun or hair dryer to warm the area at the top right of the screen, usually at the selfie camera. Heat from above so you're heating the screen and the top of the device. Once it's hot, but not too hot (yes frustrating but only do this as a last resort before buying a replacement screen), then allow to cool naturally back to room temp. If the line was absent the whole time heating and cooling, there's a chance you've fixed it.
DANGEROUS LAST RESORT:
THIS IS 90% CERTAIN TO CRACK YOUR SCREEN! Now, if this didn't work, and you're Very adventurous, you can search Google for s7 edge ifixit, and see how you can CAREFULLY heat the glue around the whole screen. Don't remove the screen, as it WILL break! But perhaps you can get a pick or card into the top just enough to see the flex ribbon, use same pick or card to lightly press the ribbon as you heat and cool as per above instructions.
Click to expand...
Click to collapse
Ill go with the first guys suggestion. As i ve done this before with many electrical products. I will not go sticking objects into my waterproof phone.
Did anyone try to open in via the back and push something in to hold the connector like in this s6 edge video ?
https://www.youtube.com/watch?v=Ed2VvM7uEIE
there is a whole group on this problem
see fb group
https://www.facebook.com/groups/1898027130464533/
I had this issue repaired under warranty. What surprised me from the beginning of owning this phone was just how hot it would get when the screen was on, firmware updates and so on. Sometimes almost too hot to touch. Since the repair it only ever gets mildly warm. I didn't get a repair sheet when the phone came back but I wonder if it was just the screen that was replaced or whether the screens have been redesigned?
Has anyone tried the last resort?
Nothings helped I brought it back to shop where i bought it . my device has 2 years warrenty . I get a new device.
it is not because of heat, i used mine for 2 years, during the summer (40c) with heavy use, and i have no pink line. it's just a manufacturing defect.
I picked up a used s7 edge with a cracked back glass. It is now showing this pink line issue. I started to notice it after it had been in my front pocket. I know it did not get hot in there ( sure would have noticed it there ), but it was definitely put under pressure when I would sit. Most of the time the line would go away by turning the screen on and off a few times and would stay gone until I carried it in my pocket again. The other day it came up and would not go away. I finally downloaded LCD-Test and swiped through the RGB screens a couple times and it went away and hasn't returned. On doing some experimentation I found that by pressing near the front camera I could create the issue but it would go away when removing the pressure. Confirming that it is indeed a physical issue that seems to latch on if pressure is applied for enough time. I have a new back glass coming and am wondering if the heat I will apply in removing the glass will help with this issue. " Will post result when completed " I am also looking in to a case that will take the stress off the top corner of the phone when it is in my pocket. Any Ideas ?
Pink Line Issue
Hi everyone, I have a question about pink like issue on S7 edge.
I've been living with the pink line since early this year, recently the line is getting too thick I couldn't bear with it anymore, so I decided to get it changed.
The question is, I've read threads that says the pink line appears are because of design flaw. So if I replaced the screen (which costs a bomb) will that appear again after a year of use?
Side note, my pink link appears about a year after I bought this.
Any owner who suffer also from pink line issue, are you still facing same issue after screen is replaced?
Thanks for your time.
Carlos
Here's a new observance of the pink line issue. After a day with no problems hanging around the house. Yesterday morning I went out into below freezing temps. Pink line came up almost immediately. ( Something in top of phone changing due to temp ? ) Upon getting home got it to reset and left it inside the rest of yesterday and all of today. ( No pink line ) interesting.
redbandman said:
Here's a new observance of the pink line issue. After a day with no problems hanging around the house. Yesterday morning I went out into below freezing temps. Pink line came up almost immediately. ( Something in top of phone changing due to temp ? ) Upon getting home got it to reset and left it inside the rest of yesterday and all of today. ( No pink line ) interesting.
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How old is your phone please just out of interest?
crash_194 said:
How old is your phone please just out of interest?
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Bought it used, but it appears to be about 6months
---------- Post added 12th December 2017 at 12:00 AM ---------- Previous post was 11th December 2017 at 11:58 PM ----------
Once again today, have stayed inside and no pink line.
1. Try the flashing colour solutions
2. Try some pressure at Samsung logo
3. Try to get warranty fix by Samsung if your phone isn't damaged
4. Here is a video on how I permanently fixed mine :good:
youtube.com/watch?v=dacCTRU6snY
Thank you man, I replaced the screen and after a fex months the line appeared, it dissapeared whan I pressed or lifted the screen a bit so, for me, was easy to lift it a it than heating and glueing because that part off the screen didnt have glue.
Tnx for your post I fixed the line.