Multiple issues after screen replacement - Xperia Z3 Q&A, Help & Troubleshooting

Hi, I had my z3 screen replaced the other day, I got it back the next day and was delighted at the screen, it was perfectly fine. I got the phone home (stupidly didn't test in the shop) and popped my sim in, and had no service for about an hour, despite going all over my house.
So I took my phone back and they said they had to replace a part, so I received my phone back with signal, then the top of the screen had a very faded flickering, it was like a inner glow. I took it back and they had it for another day, I got the phone back to zero signal coverage, and now I can actually see the screen coming away on the left hand side (it's actually not flush with the case)
So I need somebody who is basically a mobile engineer to help me troubleshoot the problem so I'm more armed when I go in next, because obviously my phone was perfectly fine prior to the cracked screen repair.
Thanks for the help guys!
Jake

jakeuf said:
Hi, I had my z3 screen replaced the other day, I got it back the next day and was delighted at the screen, it was perfectly fine. I got the phone home (stupidly didn't test in the shop) and popped my sim in, and had no service for about an hour, despite going all over my house.
So I took my phone back and they said they had to replace a part, so I received my phone back with signal, then the top of the screen had a very faded flickering, it was like a inner glow. I took it back and they had it for another day, I got the phone back to zero signal coverage, and now I can actually see the screen coming away on the left hand side (it's actually not flush with the case)
So I need somebody who is basically a mobile engineer to help me troubleshoot the problem so I'm more armed when I go in next, because obviously my phone was perfectly fine prior to the cracked screen repair.
Thanks for the help guys!
Jake
Click to expand...
Click to collapse
1. Use only OME screen replacement and dont forget to use the OME screen adhesive to stick the screen to the phone otherwise you gonna have a very bad time i.e your screen is slowing gonna come off the frame and you might not be able to use your proximity sensors and harsh movement might damage the screen. Whatever you do, do not apply pressure too much on the sceeen you might crack the digitalizer inside and also make the led bleed.
2. No signal might be because they did not connect the radio cable well or just damaged it.
My personal advise :
Go see professionals or repair it yourself

jakeuf said:
Hi, I had my z3 screen replaced the other day, I got it back the next day and was delighted at the screen, it was perfectly fine. I got the phone home (stupidly didn't test in the shop) and popped my sim in, and had no service for about an hour, despite going all over my house.
So I took my phone back and they said they had to replace a part, so I received my phone back with signal, then the top of the screen had a very faded flickering, it was like a inner glow. I took it back and they had it for another day, I got the phone back to zero signal coverage, and now I can actually see the screen coming away on the left hand side (it's actually not flush with the case)
So I need somebody who is basically a mobile engineer to help me troubleshoot the problem so I'm more armed when I go in next, because obviously my phone was perfectly fine prior to the cracked screen repair.
Thanks for the help guys!
Jake
Click to expand...
Click to collapse
I replaced the LCD of my Z3 by watching tut video on witrigs.com but the new screen is not flush with the phone body ( but back cover is super slush) and like in your case its now coming off from one side. I think I got a duplicate LCD from the seller. But when I went to sony service center first time to replace the screen, their cost was almost half the cost of the phone. So I ordered LCD on ebay and the adhesive stickers on aliexpress. Now I am ordering new adhesive stickers from aliexpress as old ones are coming off. Dont know why its not flush fit.
So I advise to you is that watch that video guide on witrigs and then decide which way u want to go. service center or DIY. Also you will need the toolkit to open the phone. heat gun or hair dryer, screwdriver set, guitar picks, tweezers etc
In india, sony service is horrible so I always refrain going there.

Thanks for the response guys, this is the catch - I only took my phone into a local phone repair shop, I had to take it back in today and they said if they can't solve the issue with the new parts coming in tomorrow, they're going to have to send it back to sony and get it repaired that way. So hopefully my phone will be fixed, I am competent at the DIY it's just I didn't want to ruin any ribbons or anything and brick my phone.
I'll see how I get on.

Related

Led placement after digitizer replacement?

Hi guys,
I took my polaris in to a mobile repairer to get the digitizer replaced got the phone back and noticed the camera lens cover wasn't put back on and also the leds on the right hand side of the phone were no longer visible (behind digitizer) so took it back and got lens cover put on but when i asked for the leds to be put back in the right position i got a line about how you can never expect the leds to be in the right position after you take the case apart. For a "professional" technician i would have thought it wouldn't be too unreasonable to expect to be able to see my leds after a repair. Sounds like complete BS to me but has anyone had the digitizers fixed up and had that problem or does anyone who takes there phone apart themselves know if its really that hard to get them aligned again?
thanks .

[Q] Screen Replacement (Difficulty?)

I managed to break the screen on my Optimus 3d last night, not sure if it was dropped or ran over. I found it face down in my driveway this morning and to my horror when I flipped it over the screen was completely smashed, however the phone is still working fine, minus the never ending ghost call issue.
What make the situation worse is Rogers just sent me out a replacement phone yesterday and I have to send this one back, in the next couple days.
So I called a repair centre and they wanted $190 to repair the phone, and stated they would need to replace the LCD and the glass screen. I know there is nothing wrong with the LCD screen, phone functions and all colours are good, just has broken glass.
My question is, can I repair just the glass without replacing the LCD? I have found the screen for around $30 on ebay. Based on watching the how to on youtube it doesn't look like too difficult of a job.
n3fta said:
I managed to break the screen on my Optimus 3d last night, not sure if it was dropped or ran over. I found it face down in my driveway this morning and to my horror when I flipped it over the screen was completely smashed, however the phone is still working fine, minus the never ending ghost call issue.
What make the situation worse is Rogers just sent me out a replacement phone yesterday and I have to send this one back, in the next couple days.
So I called a repair centre and they wanted $190 to repair the phone, and stated they would need to replace the LCD and the glass screen. I know there is nothing wrong with the LCD screen, phone functions and all colours are good, just has broken glass.
My question is, can I repair just the glass without replacing the LCD? I have found the screen for around $30 on ebay. Based on watching the how to on youtube it doesn't look like too difficult of a job.
Click to expand...
Click to collapse
First of all , this was asked before. Read the forum. I know because i asked that question.
Check here ;
http://forum.xda-developers.com/showthread.php?t=2021232&highlight=screen
and here ;
http://forum.xda-developers.com/showthread.php?t=1971226
Carefully read them , especially my posts because i did it.
Where are you from and how fast can you get the replacements off ebay ?
When you get them it'll take about half an hour to fix it.
Nobody will notice unless there's damage to the LCD.
If it has we'll have to change it too.
I can guide you via Skype video calling.
Ok so I have managed to remove the broken screen, it was actually fairly easy my only concern is the part show at the 7:00 minute mark of the video below, was broken when I removed it. The copper tape strip (or whatever it is) is still in tact. Where can I purchase this part? I still have all the pieces and if worst comes to worst I will attempt to very carefully assemble the phone with the broken parts to see if the phone still functions. I'm assuming this is part of what operates the home, search, back and menu buttons.
I have already removed the glue and am going to pick up a new screen from London shortly. I had some adhesive remover and work in a glass shop so I have all the tools and cleaners to ensure my new screen sticks and fits nicely.
After reading the thread you linked I am wondering if the screen they sell in London will will include the outside casing, this would solve all of my problems. I guess I will know soon enough, heading to London now. I will let you guys know how I made out.
Heey if you look on youtube you find couple of videos its not very difficult i did it with a friend of my it takes 20 minutes be carful ^^
Goodluck
You can make do without a front case if you know what you're doing. I lacked equipment so i used alternative methods like shoe glue or blowdryer (which killed the original digitizer)...
No matter what you do they'll recognize if you don't buy it with a front casing though... (Already glued preferably)
I found it in turkey so i don't think you can't find it in london , resources are vast there...
Look around.
Remove the digitizer and check the lcd before heading to london if need be buy it as well.
If you need help you know where to find me...
Cheers!
Sent from my LG-P920 using xda app-developers app
Ok so I got the new screen installed and everything is working great. I purchased some 3m adhesive at the repair shop which made for a very clean replacement after removing all the old glue with some adhesive remover. Decided to grab a LCD for my brothers LG970 while I was there and repaired it as well.
New phone arrived yesterday evening, so I will be sending this one back this afternoon. The screen replacement is very clean so I'm not concerned about that but I did manage to lose the little speaker cover from the front of the phone, I just plan on telling Rogers it fell of at some point if they ask about it. Considering the phone is in working order with no physical damage besides wear and tear I don't expect an issue from Rogers.
By the way anyone want to purchase the brand new Optimus3d Rogers sent me? Not even taking this one out of the box, selling it and getting the as far away from LG phones as I can.
Thanks for all the help guys.
I could think about buying it but you need to disassemble it and wrap the parts good.
In Turkey it's illegal to buy phones from foreign countries but it's not if you buy not working parts.
So in short i'm gonna con them into thinking it's for parts if you're up to it. PM me the price in your head.
Sent from my LG-P920 using xda app-developers app
I have sent you a pm. At least I believe I have I don't actually see the message in my sent items list.

[Q] Verizon warranty questions/ cpo devices

So about two weeks ago I shattered my S3 screen by dropping it about two feet from the ground.
The GPS has never worked correctly on it and I've wanted to send it in for a while now...
But anyway. I fixed the screen today with a hairdryer and some time, and it looks pretty good. However, the back button and menu button do not work now (nor light up), and the glass is a little higher and it makes the home button a little recessed.
I called Verizon and asked if I could send it in for GPS repair (of course, not telling them about 'fixing' my phone) and the very nice lady on the phone said it would be fine to do, and they would send me a CPO S3 and then I'd send the other one back without back plate/ sim/ and battery.
My question - once they get the old phone back, will it be ok that I've replaced the screen? The only thing that makes it noticeable is if my screen protector is off (anti-glare), there are very very small scratches to the lcd (the screen was very shattered, and some of the shattered glass scratched when I was removing broken shards) Should I also tell them the menu buttons and back buttons do not work? Is it possible to be charged if they find out the screen was replaced for the cost of a new device? I'm currently on CleanRom 7 but am going to go back to stock tomorrow.
Thanks for reading and responses!!!

Backlight doesn't come on unless i bend the phone

So on my Nexus 5, the backlight started going off randomly... tapping phone would bring it back..
Then eventually it went out and i had to bend/flex the phone and it would keep working a while..
I contacted support then, but one time i bent it a little to get it on and the frame (plastic outer edge cracked), doh.. Now, of course, they will not give me a warranty repair because the device is physically damaged. So i tried a new screen, no dice. Now i have two good screens and a phone that still wont work unless i bend the crap out of it. Anyone else see this problem? Worth trying to replace motherboard? or should i just sell parts (new screen i bought, old screen, battery, etc) and buy a whole new phone... There is one specific point where i can bend it and backlight comes on, but i cant find a short or loose connection anywhere. I have had the thing COMPLETELY apart and back together multiple times. I should mention, it works totally fine when backlight is off, just no backlight so i can only see it in super bright direct illumination.
Any ideas???
Take it to a mobile phone repair shop.
Sent from my Nexus 5 using Tapatalk
Fixed for now! Woohoo! Based on the position of where i had to flex it, i tried a little gap filler... a folded piece of paper, between the SIM slot and the back frame. With everything screwed back together, it just puts a little pressure on that area of the main board.
Now the only problem is the screen i bought is defective (lines all up and down it) so now i have to disassemble again to put the old one back in.... oh joy, now to return it through ebay... I'm sure that will work well. Either way, phone working again! FYI, this phone is REALLLY easy to take apart and put back together.
EDIT: F.. snapped the end off one of the little antenna cables (the black one, on the right when looking at the uncovered back of the phone) when redoing the screen. Anyone know what that is for? WiFi and cell data signals seem ok.. Looks like a diversity antenna for something, because of all the others at the tope. Maybe google will have an answer.
ramerco said:
EDIT: F.. snapped the end off one of the little antenna cables (the black one, on the right when looking at the uncovered back of the phone) when redoing the screen. Anyone know what that is for? WiFi and cell data signals seem ok.. Looks like a diversity antenna for something, because of all the others at the tope. Maybe google will have an answer.
Click to expand...
Click to collapse
Check Bluetooth/try calling/using data just to be sure.
Do not discuss something on how to make fool of insurance company or even an warranty, It's not allowed here. Thanks

Samsung S7 Edge Pink Line - Reason and Solution

Hi guys and gals, so I have determined the cause and solution in some cases of pink screen line.
NOTE: I TAKE NO RESPONSIBILITY FOR FURTHER DAMAGE YOU CAUSE BY TRYING THIS! THIS IS MEANT AS A LAST RESORT BEFORE REPLACING THE ENTIRE SCREEN/DIGITIZER!
Problem :
Problem is with the flex ribbon cable that attaches to the screen. I had the pink line and had smashed my screen, so I ordered a new one and replaced it.
Cause:
The high heat of our device melts the glue that attaches the ribbon. I learned that because after speed testing kernels on the device with the new screen, the line eventually reappeared.
Solution:
Heat can also fix the problem, if it hasn't gotten too bad. If you can find the pressure or position where the pink line goes away, use a heat gun or hair dryer to warm the area at the top right of the screen, usually at the selfie camera. Heat from above so you're heating the screen and the top of the device. Once it's hot, but not too hot (yes frustrating but only do this as a last resort before buying a replacement screen), then allow to cool naturally back to room temp. If the line was absent the whole time heating and cooling, there's a chance you've fixed it.
DANGEROUS LAST RESORT:
THIS IS 90% CERTAIN TO CRACK YOUR SCREEN! Now, if this didn't work, and you're Very adventurous, you can search Google for s7 edge ifixit, and see how you can CAREFULLY heat the glue around the whole screen. Don't remove the screen, as it WILL break! But perhaps you can get a pick or card into the top just enough to see the flex ribbon, use same pick or card to lightly press the ribbon as you heat and cool as per above instructions.
It would've been awesome if there was a video tutorial.
Someone tested it ? Some video tutorial could be really helpfully to repair this. What temperature should i go ? I think the best option will be to use a hot air soldering station but i need more info.
Best regards RufleX
RufleX said:
Someone tested it ? Some video tutorial could be really helpfully to repair this. What temperature should i go ? I think the best option will be to use a hot air soldering station but i need more info.
Best regards RufleX
Click to expand...
Click to collapse
Hello.
I work allot with prints directly. Scripting flashing repairing and debug in field. So I can asure you on a fact this will work.
The only part I'm questioning is the fact if they did use glue for a flat cable. Since logic wise for differemt prints ypu use a lock way cheaper and easier to replace parts.
If they dis use glue this fix will only be a temporary one. Since the glue will spread more and more. Each time you will do it this way.
So like I said. What the best man said is true. It will work. Only if it is glue. It might be possible it will only work for like 3 months or so. Depends on the ammount of glue and connector type they use. Can't say anything about that part. Only reason I reply because no one else did since u asked this question.
Yesterday was a really hot day (well for England) and part way through, I noticed a very thin pink line appear. The phone was hot but not entirely my fault.
Anyway, it disappeared a few minutes later and hasn't returned. Slightly worrying though.
Back today. Pressing hard on the top right actually makes it thicker. Gone again as I type this message.
Is it covered by warranty?
davecotefilm said:
Hi guys and gals, so I have determined the cause and solution in some cases of pink screen line.
NOTE: I TAKE NO RESPONSIBILITY FOR FURTHER DAMAGE YOU CAUSE BY TRYING THIS! THIS IS MEANT AS A LAST RESORT BEFORE REPLACING THE ENTIRE SCREEN/DIGITIZER!
Problem :
Problem is with the flex ribbon cable that attaches to the screen. I had the pink line and had smashed my screen, so I ordered a new one and replaced it.
Cause:
The high heat of our device melts the glue that attaches the ribbon. I learned that because after speed testing kernels on the device with the new screen, the line eventually reappeared.
Solution:
Heat can also fix the problem, if it hasn't gotten too bad. If you can find the pressure or position where the pink line goes away, use a heat gun or hair dryer to warm the area at the top right of the screen, usually at the selfie camera. Heat from above so you're heating the screen and the top of the device. Once it's hot, but not too hot (yes frustrating but only do this as a last resort before buying a replacement screen), then allow to cool naturally back to room temp. If the line was absent the whole time heating and cooling, there's a chance you've fixed it.
DANGEROUS LAST RESORT:
THIS IS 90% CERTAIN TO CRACK YOUR SCREEN! Now, if this didn't work, and you're Very adventurous, you can search Google for s7 edge ifixit, and see how you can CAREFULLY heat the glue around the whole screen. Don't remove the screen, as it WILL break! But perhaps you can get a pick or card into the top just enough to see the flex ribbon, use same pick or card to lightly press the ribbon as you heat and cool as per above instructions.
Click to expand...
Click to collapse
Ill go with the first guys suggestion. As i ve done this before with many electrical products. I will not go sticking objects into my waterproof phone.
Did anyone try to open in via the back and push something in to hold the connector like in this s6 edge video ?
https://www.youtube.com/watch?v=Ed2VvM7uEIE
there is a whole group on this problem
see fb group
https://www.facebook.com/groups/1898027130464533/
I had this issue repaired under warranty. What surprised me from the beginning of owning this phone was just how hot it would get when the screen was on, firmware updates and so on. Sometimes almost too hot to touch. Since the repair it only ever gets mildly warm. I didn't get a repair sheet when the phone came back but I wonder if it was just the screen that was replaced or whether the screens have been redesigned?
Has anyone tried the last resort?
Nothings helped I brought it back to shop where i bought it . my device has 2 years warrenty . I get a new device.
it is not because of heat, i used mine for 2 years, during the summer (40c) with heavy use, and i have no pink line. it's just a manufacturing defect.
I picked up a used s7 edge with a cracked back glass. It is now showing this pink line issue. I started to notice it after it had been in my front pocket. I know it did not get hot in there ( sure would have noticed it there ), but it was definitely put under pressure when I would sit. Most of the time the line would go away by turning the screen on and off a few times and would stay gone until I carried it in my pocket again. The other day it came up and would not go away. I finally downloaded LCD-Test and swiped through the RGB screens a couple times and it went away and hasn't returned. On doing some experimentation I found that by pressing near the front camera I could create the issue but it would go away when removing the pressure. Confirming that it is indeed a physical issue that seems to latch on if pressure is applied for enough time. I have a new back glass coming and am wondering if the heat I will apply in removing the glass will help with this issue. " Will post result when completed " I am also looking in to a case that will take the stress off the top corner of the phone when it is in my pocket. Any Ideas ?
Pink Line Issue
Hi everyone, I have a question about pink like issue on S7 edge.
I've been living with the pink line since early this year, recently the line is getting too thick I couldn't bear with it anymore, so I decided to get it changed.
The question is, I've read threads that says the pink line appears are because of design flaw. So if I replaced the screen (which costs a bomb) will that appear again after a year of use?
Side note, my pink link appears about a year after I bought this.
Any owner who suffer also from pink line issue, are you still facing same issue after screen is replaced?
Thanks for your time.
Carlos
Here's a new observance of the pink line issue. After a day with no problems hanging around the house. Yesterday morning I went out into below freezing temps. Pink line came up almost immediately. ( Something in top of phone changing due to temp ? ) Upon getting home got it to reset and left it inside the rest of yesterday and all of today. ( No pink line ) interesting.
redbandman said:
Here's a new observance of the pink line issue. After a day with no problems hanging around the house. Yesterday morning I went out into below freezing temps. Pink line came up almost immediately. ( Something in top of phone changing due to temp ? ) Upon getting home got it to reset and left it inside the rest of yesterday and all of today. ( No pink line ) interesting.
Click to expand...
Click to collapse
How old is your phone please just out of interest?
crash_194 said:
How old is your phone please just out of interest?
Click to expand...
Click to collapse
Bought it used, but it appears to be about 6months
---------- Post added 12th December 2017 at 12:00 AM ---------- Previous post was 11th December 2017 at 11:58 PM ----------
Once again today, have stayed inside and no pink line.
1. Try the flashing colour solutions
2. Try some pressure at Samsung logo
3. Try to get warranty fix by Samsung if your phone isn't damaged
4. Here is a video on how I permanently fixed mine :good:
youtube.com/watch?v=dacCTRU6snY
Thank you man, I replaced the screen and after a fex months the line appeared, it dissapeared whan I pressed or lifted the screen a bit so, for me, was easy to lift it a it than heating and glueing because that part off the screen didnt have glue.
Tnx for your post I fixed the line.

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