[Q] Verizon warranty questions/ cpo devices - Verizon Samsung Galaxy S III

So about two weeks ago I shattered my S3 screen by dropping it about two feet from the ground.
The GPS has never worked correctly on it and I've wanted to send it in for a while now...
But anyway. I fixed the screen today with a hairdryer and some time, and it looks pretty good. However, the back button and menu button do not work now (nor light up), and the glass is a little higher and it makes the home button a little recessed.
I called Verizon and asked if I could send it in for GPS repair (of course, not telling them about 'fixing' my phone) and the very nice lady on the phone said it would be fine to do, and they would send me a CPO S3 and then I'd send the other one back without back plate/ sim/ and battery.
My question - once they get the old phone back, will it be ok that I've replaced the screen? The only thing that makes it noticeable is if my screen protector is off (anti-glare), there are very very small scratches to the lcd (the screen was very shattered, and some of the shattered glass scratched when I was removing broken shards) Should I also tell them the menu buttons and back buttons do not work? Is it possible to be charged if they find out the screen was replaced for the cost of a new device? I'm currently on CleanRom 7 but am going to go back to stock tomorrow.
Thanks for reading and responses!!!

Related

[Q] Screen appears loose in the top left corner of Nexus S

Hi,
I've had my Nexus S for less than 4 weeks, and I just noticed today that the top right corner of the screen seems to have some give when you press on it. It apparently just started happening now... Anyone else have this issue with their phone? I'm wondering if I should just run to Best Buy and have them exchange the phone for me before it's too late...
Thanks,
Mike
I don't have that problem with mine but in your case looks like you might have to take that trip to best buy
Sent from my Nexus S
if you look at it, does the surface of the top corner part raised a bit compared to the other corners or sides?
I ask because I tried to press gently on the corners and also the sides and there's a very slight give. It maybe because of the type of screen (plastic?) causing the give when pressed?
yeah it appears to be ever so slighlty raised, and has a very slight give...
any word on if this is normal? I have the same issue with the bottom capacitive side....it is noticeably lose sometimes, I can push it then it becomes tight...then the capacitive buttons wont work unless I turn off the screen then turn it back on.
My 2 week old Nexus S just started doing this. It feels like the screen is attached with glue and the screen has separated from the frame. I can press on it and it sticks for a moment, but if press a minute later it clicks again.
My phone had the same problem.. Upper right screen was lifting ever so slightly. I was passed my thirty days so i couldn't bring it back to bestbuy. My only option was to send it to samsung for repair. The problem was that they had it for almost three weeks and when i got it back the screen was still lifting up. I had to send it back out and almost three weeks later (again) i got it back and it was fixed. They ended up replacing the PBA. Not exactly sure what that is but the phone is fixed.

[Q] Screen Replacement

I managed to break the screen on my Optimus 3d last night, not sure if it was dropped or ran over. I found it face down in my driveway this morning and to my horror when I flipped it over the screen was completely smashed, however the phone is still working fine, minus the never ending ghost call issue.
What make the situation worse is Rogers just sent me out a replacement phone yesterday and I have to send this one back, in the next couple days.
So I called a repair centre and they wanted $190 to repair the phone, and stated they would need to replace the LCD and the glass screen. I know there is nothing wrong with the LCD screen, phone functions and all colours are good, just has broken glass.
My question is, can I repair just the glass without replacing the LCD? I have found the screen for around $30 on ebay. Based on watching the how to on youtube it doesn't look like too difficult of a job.
me too i have broke my glass of my phone and they said like your prize to replace thre glass but in my country crunncy and the screen work perfectly I don't know why they want to change the screen too it's annoying
Sent from my LG-P920 using xda app-developers app
n3fta said:
I managed to break the screen on my Optimus 3d last night, not sure if it was dropped or ran over. I found it face down in my driveway this morning and to my horror when I flipped it over the screen was completely smashed, however the phone is still working fine, minus the never ending ghost call issue.
What make the situation worse is Rogers just sent me out a replacement phone yesterday and I have to send this one back, in the next couple days.
So I called a repair centre and they wanted $190 to repair the phone, and stated they would need to replace the LCD and the glass screen. I know there is nothing wrong with the LCD screen, phone functions and all colours are good, just has broken glass.
My question is, can I repair just the glass without replacing the LCD? I have found the screen for around $30 on ebay. Based on watching the how to on youtube it doesn't look like too difficult of a job.
Click to expand...
Click to collapse
If your LCD is working you only need the digitizer replaced (phone front + touch screen) which costs you around 20/30$ http://www.ebay.com/itm/Replacement...080?pt=LH_DefaultDomain_0&hash=item1c2d78e968 .
My touchscreen was broken (randomly pressing things on the screen) and I think the 2nd hand shop I got it from only replaced the digitizer I think based on the small dust I see on my screen.
This only works if your LCD doesn't show blurry or (partially) black (damaged).

LCD mirror scratched

I'll try to keep this short. I got my nexus 5 in december 2013. ~1 month later, power and volume button are not working. Brought it to my carrier, they sent it to LG repair center where they "reseated" power and volume connector. Less than a month later, while watching picture, screen go crazy. First it seemed like there was a lot of static in the screen. Then it was like when you put gamma to the max on a monitor. Took it again to my carrier, and two months later, they come back to me saying i'd have to pay 189$ +tx (15% here) to get it fix. I know the phone internal work, when i start it i have feedback and i also have feed back when pressing volume keys. I changed carrier and left the phone on the corner of my desk because i got a sony xperia Z1. I've decided to change the screen because i miss the freedom of my nexus, so i just disassembled the whole thing and i found out the back of the LCD screen, which is pretty much a mirror, is scratched a lot. Is it normal ? I've attached a picture of the mirror.
Edit : The fingerprint there is mine.
No, that is not normal. The layer of foil on the back of an LCD is supposed to be mirror-like and unscratched, and damaging the foil can have consequences.
JordanRulz said:
No, that is not normal. The layer of foil on the back of an LCD is supposed to be mirror-like and unscratched, and damaging the foil can have consequences.
Click to expand...
Click to collapse
That's what i thought. Always said i must have had a lemon, but right now it's too late since i've completely opened the phone. Anyway, replacement screen should come soon. Just one more reason for me to hate LG.

Multiple issues after screen replacement

Hi, I had my z3 screen replaced the other day, I got it back the next day and was delighted at the screen, it was perfectly fine. I got the phone home (stupidly didn't test in the shop) and popped my sim in, and had no service for about an hour, despite going all over my house.
So I took my phone back and they said they had to replace a part, so I received my phone back with signal, then the top of the screen had a very faded flickering, it was like a inner glow. I took it back and they had it for another day, I got the phone back to zero signal coverage, and now I can actually see the screen coming away on the left hand side (it's actually not flush with the case)
So I need somebody who is basically a mobile engineer to help me troubleshoot the problem so I'm more armed when I go in next, because obviously my phone was perfectly fine prior to the cracked screen repair.
Thanks for the help guys!
Jake
jakeuf said:
Hi, I had my z3 screen replaced the other day, I got it back the next day and was delighted at the screen, it was perfectly fine. I got the phone home (stupidly didn't test in the shop) and popped my sim in, and had no service for about an hour, despite going all over my house.
So I took my phone back and they said they had to replace a part, so I received my phone back with signal, then the top of the screen had a very faded flickering, it was like a inner glow. I took it back and they had it for another day, I got the phone back to zero signal coverage, and now I can actually see the screen coming away on the left hand side (it's actually not flush with the case)
So I need somebody who is basically a mobile engineer to help me troubleshoot the problem so I'm more armed when I go in next, because obviously my phone was perfectly fine prior to the cracked screen repair.
Thanks for the help guys!
Jake
Click to expand...
Click to collapse
1. Use only OME screen replacement and dont forget to use the OME screen adhesive to stick the screen to the phone otherwise you gonna have a very bad time i.e your screen is slowing gonna come off the frame and you might not be able to use your proximity sensors and harsh movement might damage the screen. Whatever you do, do not apply pressure too much on the sceeen you might crack the digitalizer inside and also make the led bleed.
2. No signal might be because they did not connect the radio cable well or just damaged it.
My personal advise :
Go see professionals or repair it yourself
jakeuf said:
Hi, I had my z3 screen replaced the other day, I got it back the next day and was delighted at the screen, it was perfectly fine. I got the phone home (stupidly didn't test in the shop) and popped my sim in, and had no service for about an hour, despite going all over my house.
So I took my phone back and they said they had to replace a part, so I received my phone back with signal, then the top of the screen had a very faded flickering, it was like a inner glow. I took it back and they had it for another day, I got the phone back to zero signal coverage, and now I can actually see the screen coming away on the left hand side (it's actually not flush with the case)
So I need somebody who is basically a mobile engineer to help me troubleshoot the problem so I'm more armed when I go in next, because obviously my phone was perfectly fine prior to the cracked screen repair.
Thanks for the help guys!
Jake
Click to expand...
Click to collapse
I replaced the LCD of my Z3 by watching tut video on witrigs.com but the new screen is not flush with the phone body ( but back cover is super slush) and like in your case its now coming off from one side. I think I got a duplicate LCD from the seller. But when I went to sony service center first time to replace the screen, their cost was almost half the cost of the phone. So I ordered LCD on ebay and the adhesive stickers on aliexpress. Now I am ordering new adhesive stickers from aliexpress as old ones are coming off. Dont know why its not flush fit.
So I advise to you is that watch that video guide on witrigs and then decide which way u want to go. service center or DIY. Also you will need the toolkit to open the phone. heat gun or hair dryer, screwdriver set, guitar picks, tweezers etc
In india, sony service is horrible so I always refrain going there.
Thanks for the response guys, this is the catch - I only took my phone into a local phone repair shop, I had to take it back in today and they said if they can't solve the issue with the new parts coming in tomorrow, they're going to have to send it back to sony and get it repaired that way. So hopefully my phone will be fixed, I am competent at the DIY it's just I didn't want to ruin any ribbons or anything and brick my phone.
I'll see how I get on.

S7 Home Button not working - Samsng say its been damaged and wont fix under warranty

Not very happy
Bought my son a used S7 few months ago, noticed the right hand side of the Home button didn't work when pressed down (Finger Print works fine)
slowly by slowly over 3 months the whole button became faulty (Finger Print still works fine)
i thought no problem, this will be covered under warranty, sent it back to Samsung UK and they are saying its due to physical damage and not covered, what the hell!
Phone has always been in a case, and screen protector front and back and my son is very careful and the home button has no marks on or any visible damage
think its a cop out of Samsung to say this to make money :/
anyone else has any similar problems, shall i argue over it?
Thanks
Contact the person you bought it from?

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