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fuze screen (damage?), at&t warranty (crap?)

I searched the forums and google and couldn't find an image similar to what is happening to my fuze.
So yesterday I noticed a problem with my fuze screen, and i don't know if i can't explain the problem or what, but at&t is convinced it's damaged and will charge me a bunch if i even try to send it in.
There are no cracks, scratches, whatever. (I wish i could take a pic, but the only cam i have is the phone)
The problem is that the surface of the screen (I think the soft touch screen top) seems to have a thin layer of 'something' in there. It is the same shape as the screen, centered, and about 70% of the screen's size. The effect is something like the shimmer/rainbow from a very thin layer of oil on water. (thin film interference?) Anyways, the touch screen still works, the lcd still works, the glass isn't cracked, and I have no idea what happened. I use a screen protector and am very protective of my baby.
I'm thinking I need to order a new digitizer and replace that? ($25 and some labor doesn't sound bad after talking to AT&T about what i would get charged if they decide it's physical damage)
I dunno, if anyone has experience with damage like this or at&t or replacing digitizers and has any words to help me, either with explaining what happened or what i should do, that would be much appreciated.

I had the EXACT same problem on my fuze. It looked like the layers of the screen began to seperate. AT&T scared me that they would charge me for this so I sent it directly to HTC and they replaced the screen at no cost to me...took about 2 weeks.

AT&T Warranty agents are trained to be cautious in regards to damage to devices as the mail program doesn't leave much(any) option once you send the phone back for the exchange. It's either no-damage/no-charge or damage/charged, after which you cannot go back on the exchange.
My advice is to see if there is a Device Support Center in your area.
http://www.wireless.att.com/answer-center/main.jsp?t=solutionTab&solutionId=KB91429
I went to one with my possibly damaged Fuze and they took a look at it and exchanged it without any "possible" charges jargon.
If that isn't an option, you could buy a pre-paid phone to use while you send it in to HTC as TheSopranos16 did for repair.
Good luck!

Sir, the problem you have is this:
http://forum.xda-developers.com/showthread.php?t=439410
I only hope my xperia doesn't get it.

i have this same exact problem. its technically called a newton ring. att wanted $500 to fix it and the htc rep told me that whenever they encounter this they usualy dont cover under warenty because it is due to pressure on the screen and it would cost something like $300 to fix. so i basically said forget it and now im stuck with it.

Replacement Screen Problem

I cracked my screen a few months back, and right after it happened I bought a new digitizer to replace the cracked one. The install didnt go very well, since the tape used to adhere the digitizer to the LCD got mangled during removal of the original digitizer. Dust ended up getting between the LCD and Digitizer etc. One other problem I ran into was that the LED's that are supposed to illuminate the home/menu/back/find buttons were now shinning up into the screen and washing it out.
Anyways I got fed up with the dust and bought a new fully assembled screen/digitizer off ebay. I installed it last night and everything is great except that the lights are still shinning up through the glass and washing out the lower inch of the screen. I dont see why this would happen as there is really only one way to put it all back together.
Any insight as to how to get the lights to stop doing this?
Thanks!

[Q] Repairing a damaged screen

First, the story:
I dropped my phone and broke the screen. The screen is always black now, but from the sounds the phone makes, it sounds like it is still working.
This place has instructions for replacing the touch screen digitizer and the LCD; they also sell these replacement parts (for $40 and $35 respectively), (I had to obfuscate the URL to post this, so replace the underscores with periods):
www_repairsuniverse_com/htc-mytouch-4g-slide-screen-repair-take-apart_html
I'm not quite ready to move on to a new phone yet, so I am planning on trying to fix this myself. I guess my other option is to see how much it would cost for TMobile to fix it for me, but I am guessing that they want too much. My phone is rooted (s-off) and running a Bulletproof 1.1 image.
Now, my questions:
Has anyone here successfully been through this process? Any advice would be greatly appreciated.
I have not yet attempted to disassemble the device to futher assess the damage, so I do not know exactly what is broken, although the glass is certainly broken, is this what is referred to as the "touch screen digitizer"?

LCD is the actual display. Digitizer is the glass that sits on top of the screen (the part you touch)
If your LCD is broken, the picture will be messed up

http://forum.xda-developers.com/showthread.php?t=1592219
Replaced the glass (digitizer) without issue. returned the phone to t-mo since prior to that it was having an issue with the hardware camera button being stuck always on. So long as you're patient, technical, and have a steady hand, do it, it's fine, just follow-the step-by-steps, and keep your screws and parts seperated at each step

I ordered a new LCD and digitizer, and will probably have some time to do the repair mid-late next week.
I went with the Sony version of the LCD based upon discussion in the following thread (in the 3rd post iynnoji says they tried a Hitachi LCD but it did not work):
http://forum.xda-developers.com/showthread.php?t=1526595
It would be nice to know if the Hitachi LCD is incompatible, or if iynnoji had a bad component or some other issue.
Anyway, thanks for the feedback gtmaster and eclipsed. I'll update this thread after I attempt the repair. I have to admit, I'm sort of glad I broke my phone, since learning to fix new things is such an enjoyable process. Hopefully I'm still happy about this process after I finish the repair and attempt to power the device on .

Yay! The repair was successful! Not having a cell phone really made me aware of how useful one is. Next time I upgrade I'll keep my old device around as a backup.
So some notes:
The screen assembly was really difficult to remove, due to the large amount of adhesive. When I took it off, the LCD split in two, with half attached to the screen assy and the other attached to the adhesive. Luckly I was intending on replacing the LCD anyway. Anyone else performing a screen or LCD repair should beware that this is a difficult step, and will take time and care.
The Sony LCD (P/N 60H00523) works fine with our device. As I previously mentioned, it would be nice to know if the Hitachi LCD (P/N 60H00512) works, as its $15 cheaper.
I wasn't careful enough when placing the LCD on the digitizer, and managed to a few dust particles sandwiched in there. Not a big deal, but if I were to do it again I'd check my work before assembling the rest of the phone.
I used the adhesive paper sold at repairs universe around the edges of the digitizer and put the phone in the oven @ 170 F for 5 minutes after assembly, then waited 10 minutes before using it. Everything seems solid.
Again, thanks all for the help.

Freerobots said:
Yay! The repair was successful! Not having a cell phone really made me aware of how useful one is. Next time I upgrade I'll keep my old device around as a backup.
So some notes:
The screen assembly was really difficult to remove, due to the large amount of adhesive. When I took it off, the LCD split in two, with half attached to the screen assy and the other attached to the adhesive. Luckly I was intending on replacing the LCD anyway. Anyone else performing a screen or LCD repair should beware that this is a difficult step, and will take time and care.
The Sony LCD (P/N 60H00523) works fine with our device. As I previously mentioned, it would be nice to know if the Hitachi LCD (P/N 60H00512) works, as its $15 cheaper.
I wasn't careful enough when placing the LCD on the digitizer, and managed to a few dust particles sandwiched in there. Not a big deal, but if I were to do it again I'd check my work before assembling the rest of the phone.
I used the adhesive paper sold at repairs universe around the edges of the digitizer and put the phone in the oven @ 170 F for 5 minutes after assembly, then waited 10 minutes before using it. Everything seems solid.
Again, thanks all for the help.
Click to expand...
Click to collapse
LCD splitting sounds messy I replaced my digitizer and there is loads of dust under it now. Gonna get it professionally done.
Sent from my Wildfire S A510e using xda app-developers app

[Q] Screen Replacement (Difficulty?)

I managed to break the screen on my Optimus 3d last night, not sure if it was dropped or ran over. I found it face down in my driveway this morning and to my horror when I flipped it over the screen was completely smashed, however the phone is still working fine, minus the never ending ghost call issue.
What make the situation worse is Rogers just sent me out a replacement phone yesterday and I have to send this one back, in the next couple days.
So I called a repair centre and they wanted $190 to repair the phone, and stated they would need to replace the LCD and the glass screen. I know there is nothing wrong with the LCD screen, phone functions and all colours are good, just has broken glass.
My question is, can I repair just the glass without replacing the LCD? I have found the screen for around $30 on ebay. Based on watching the how to on youtube it doesn't look like too difficult of a job.

n3fta said:
I managed to break the screen on my Optimus 3d last night, not sure if it was dropped or ran over. I found it face down in my driveway this morning and to my horror when I flipped it over the screen was completely smashed, however the phone is still working fine, minus the never ending ghost call issue.
What make the situation worse is Rogers just sent me out a replacement phone yesterday and I have to send this one back, in the next couple days.
So I called a repair centre and they wanted $190 to repair the phone, and stated they would need to replace the LCD and the glass screen. I know there is nothing wrong with the LCD screen, phone functions and all colours are good, just has broken glass.
My question is, can I repair just the glass without replacing the LCD? I have found the screen for around $30 on ebay. Based on watching the how to on youtube it doesn't look like too difficult of a job.
Click to expand...
Click to collapse
First of all , this was asked before. Read the forum. I know because i asked that question.
Check here ;
http://forum.xda-developers.com/showthread.php?t=2021232&highlight=screen
and here ;
http://forum.xda-developers.com/showthread.php?t=1971226
Carefully read them , especially my posts because i did it.
Where are you from and how fast can you get the replacements off ebay ?
When you get them it'll take about half an hour to fix it.
Nobody will notice unless there's damage to the LCD.
If it has we'll have to change it too.
I can guide you via Skype video calling.

Ok so I have managed to remove the broken screen, it was actually fairly easy my only concern is the part show at the 7:00 minute mark of the video below, was broken when I removed it. The copper tape strip (or whatever it is) is still in tact. Where can I purchase this part? I still have all the pieces and if worst comes to worst I will attempt to very carefully assemble the phone with the broken parts to see if the phone still functions. I'm assuming this is part of what operates the home, search, back and menu buttons.
I have already removed the glue and am going to pick up a new screen from London shortly. I had some adhesive remover and work in a glass shop so I have all the tools and cleaners to ensure my new screen sticks and fits nicely.
After reading the thread you linked I am wondering if the screen they sell in London will will include the outside casing, this would solve all of my problems. I guess I will know soon enough, heading to London now. I will let you guys know how I made out.

Heey if you look on youtube you find couple of videos its not very difficult i did it with a friend of my it takes 20 minutes be carful ^^
Goodluck

You can make do without a front case if you know what you're doing. I lacked equipment so i used alternative methods like shoe glue or blowdryer (which killed the original digitizer)...
No matter what you do they'll recognize if you don't buy it with a front casing though... (Already glued preferably)
I found it in turkey so i don't think you can't find it in london , resources are vast there...
Look around.
Remove the digitizer and check the lcd before heading to london if need be buy it as well.
If you need help you know where to find me...
Cheers!
Sent from my LG-P920 using xda app-developers app

Ok so I got the new screen installed and everything is working great. I purchased some 3m adhesive at the repair shop which made for a very clean replacement after removing all the old glue with some adhesive remover. Decided to grab a LCD for my brothers LG970 while I was there and repaired it as well.
New phone arrived yesterday evening, so I will be sending this one back this afternoon. The screen replacement is very clean so I'm not concerned about that but I did manage to lose the little speaker cover from the front of the phone, I just plan on telling Rogers it fell of at some point if they ask about it. Considering the phone is in working order with no physical damage besides wear and tear I don't expect an issue from Rogers.
By the way anyone want to purchase the brand new Optimus3d Rogers sent me? Not even taking this one out of the box, selling it and getting the as far away from LG phones as I can.
Thanks for all the help guys.

I could think about buying it but you need to disassemble it and wrap the parts good.
In Turkey it's illegal to buy phones from foreign countries but it's not if you buy not working parts.
So in short i'm gonna con them into thinking it's for parts if you're up to it. PM me the price in your head.
Sent from my LG-P920 using xda app-developers app

I have sent you a pm. At least I believe I have I don't actually see the message in my sent items list.

[Q] Cracked Screen Question

Hi All
Recently i got careless and i accidentally cracked my nexus 5 screen after dropping it on the ground
Currently the touch screen works but there is a problem. I am unable to answer calls as the screen goes black and does not turn on again until the person has hung up or until i reset the phone. Also when i try to call out the screen turns black as well and exhibits the same symptoms as listed above.
From people who have had experience with cracked Nexus 5 screens, do you think replacing the digitizer + lcd will fix this issue or did i screw up something big
Thanks

It sounds like the cracked glass is affecting the proximity sensor. Replacing the screen /digitizer should fix the problem. Replace the whole thing including the bezel.

Any chance you could explain why the bezel also needs to be replaced as well?

It's easier to use the screens that come with the housing, you just switch internals and pop the back on. As for oem replacement screens with housings, I've read mixed reviews. Some say theirs is perfect. Others complain of different textures on the housing, or missing ear speaker mesh. Some say their replacements have massive light bleed. If it were my phone I'd pay the extra 25 to 50 bucks and send it to lg for repair. They charge 150 dollars. Then you are guaranteed to have it be perfect again. Plus their work and parts are warrantied. Play it safe and send it to lg imo.
Edit: Also if you did break anything else they will fix that as well.