Samsung S7 Edge Pink Line - Reason and Solution - Samsung Galaxy S7 Edge Guides, News, & Discussion

Hi guys and gals, so I have determined the cause and solution in some cases of pink screen line.
NOTE: I TAKE NO RESPONSIBILITY FOR FURTHER DAMAGE YOU CAUSE BY TRYING THIS! THIS IS MEANT AS A LAST RESORT BEFORE REPLACING THE ENTIRE SCREEN/DIGITIZER!
Problem :
Problem is with the flex ribbon cable that attaches to the screen. I had the pink line and had smashed my screen, so I ordered a new one and replaced it.
Cause:
The high heat of our device melts the glue that attaches the ribbon. I learned that because after speed testing kernels on the device with the new screen, the line eventually reappeared.
Solution:
Heat can also fix the problem, if it hasn't gotten too bad. If you can find the pressure or position where the pink line goes away, use a heat gun or hair dryer to warm the area at the top right of the screen, usually at the selfie camera. Heat from above so you're heating the screen and the top of the device. Once it's hot, but not too hot (yes frustrating but only do this as a last resort before buying a replacement screen), then allow to cool naturally back to room temp. If the line was absent the whole time heating and cooling, there's a chance you've fixed it.
DANGEROUS LAST RESORT:
THIS IS 90% CERTAIN TO CRACK YOUR SCREEN! Now, if this didn't work, and you're Very adventurous, you can search Google for s7 edge ifixit, and see how you can CAREFULLY heat the glue around the whole screen. Don't remove the screen, as it WILL break! But perhaps you can get a pick or card into the top just enough to see the flex ribbon, use same pick or card to lightly press the ribbon as you heat and cool as per above instructions.

It would've been awesome if there was a video tutorial.

Someone tested it ? Some video tutorial could be really helpfully to repair this. What temperature should i go ? I think the best option will be to use a hot air soldering station but i need more info.
Best regards RufleX

RufleX said:
Someone tested it ? Some video tutorial could be really helpfully to repair this. What temperature should i go ? I think the best option will be to use a hot air soldering station but i need more info.
Best regards RufleX
Click to expand...
Click to collapse
Hello.
I work allot with prints directly. Scripting flashing repairing and debug in field. So I can asure you on a fact this will work.
The only part I'm questioning is the fact if they did use glue for a flat cable. Since logic wise for differemt prints ypu use a lock way cheaper and easier to replace parts.
If they dis use glue this fix will only be a temporary one. Since the glue will spread more and more. Each time you will do it this way.
So like I said. What the best man said is true. It will work. Only if it is glue. It might be possible it will only work for like 3 months or so. Depends on the ammount of glue and connector type they use. Can't say anything about that part. Only reason I reply because no one else did since u asked this question.

Yesterday was a really hot day (well for England) and part way through, I noticed a very thin pink line appear. The phone was hot but not entirely my fault.
Anyway, it disappeared a few minutes later and hasn't returned. Slightly worrying though.

Back today. Pressing hard on the top right actually makes it thicker. Gone again as I type this message.
Is it covered by warranty?

davecotefilm said:
Hi guys and gals, so I have determined the cause and solution in some cases of pink screen line.
NOTE: I TAKE NO RESPONSIBILITY FOR FURTHER DAMAGE YOU CAUSE BY TRYING THIS! THIS IS MEANT AS A LAST RESORT BEFORE REPLACING THE ENTIRE SCREEN/DIGITIZER!
Problem :
Problem is with the flex ribbon cable that attaches to the screen. I had the pink line and had smashed my screen, so I ordered a new one and replaced it.
Cause:
The high heat of our device melts the glue that attaches the ribbon. I learned that because after speed testing kernels on the device with the new screen, the line eventually reappeared.
Solution:
Heat can also fix the problem, if it hasn't gotten too bad. If you can find the pressure or position where the pink line goes away, use a heat gun or hair dryer to warm the area at the top right of the screen, usually at the selfie camera. Heat from above so you're heating the screen and the top of the device. Once it's hot, but not too hot (yes frustrating but only do this as a last resort before buying a replacement screen), then allow to cool naturally back to room temp. If the line was absent the whole time heating and cooling, there's a chance you've fixed it.
DANGEROUS LAST RESORT:
THIS IS 90% CERTAIN TO CRACK YOUR SCREEN! Now, if this didn't work, and you're Very adventurous, you can search Google for s7 edge ifixit, and see how you can CAREFULLY heat the glue around the whole screen. Don't remove the screen, as it WILL break! But perhaps you can get a pick or card into the top just enough to see the flex ribbon, use same pick or card to lightly press the ribbon as you heat and cool as per above instructions.
Click to expand...
Click to collapse
Ill go with the first guys suggestion. As i ve done this before with many electrical products. I will not go sticking objects into my waterproof phone.

Did anyone try to open in via the back and push something in to hold the connector like in this s6 edge video ?
https://www.youtube.com/watch?v=Ed2VvM7uEIE

there is a whole group on this problem
see fb group
https://www.facebook.com/groups/1898027130464533/

I had this issue repaired under warranty. What surprised me from the beginning of owning this phone was just how hot it would get when the screen was on, firmware updates and so on. Sometimes almost too hot to touch. Since the repair it only ever gets mildly warm. I didn't get a repair sheet when the phone came back but I wonder if it was just the screen that was replaced or whether the screens have been redesigned?

Has anyone tried the last resort?

Nothings helped I brought it back to shop where i bought it . my device has 2 years warrenty . I get a new device.

it is not because of heat, i used mine for 2 years, during the summer (40c) with heavy use, and i have no pink line. it's just a manufacturing defect.

I picked up a used s7 edge with a cracked back glass. It is now showing this pink line issue. I started to notice it after it had been in my front pocket. I know it did not get hot in there ( sure would have noticed it there ), but it was definitely put under pressure when I would sit. Most of the time the line would go away by turning the screen on and off a few times and would stay gone until I carried it in my pocket again. The other day it came up and would not go away. I finally downloaded LCD-Test and swiped through the RGB screens a couple times and it went away and hasn't returned. On doing some experimentation I found that by pressing near the front camera I could create the issue but it would go away when removing the pressure. Confirming that it is indeed a physical issue that seems to latch on if pressure is applied for enough time. I have a new back glass coming and am wondering if the heat I will apply in removing the glass will help with this issue. " Will post result when completed " I am also looking in to a case that will take the stress off the top corner of the phone when it is in my pocket. Any Ideas ?

Pink Line Issue
Hi everyone, I have a question about pink like issue on S7 edge.
I've been living with the pink line since early this year, recently the line is getting too thick I couldn't bear with it anymore, so I decided to get it changed.
The question is, I've read threads that says the pink line appears are because of design flaw. So if I replaced the screen (which costs a bomb) will that appear again after a year of use?
Side note, my pink link appears about a year after I bought this.
Any owner who suffer also from pink line issue, are you still facing same issue after screen is replaced?
Thanks for your time.
Carlos

Here's a new observance of the pink line issue. After a day with no problems hanging around the house. Yesterday morning I went out into below freezing temps. Pink line came up almost immediately. ( Something in top of phone changing due to temp ? ) Upon getting home got it to reset and left it inside the rest of yesterday and all of today. ( No pink line ) interesting.

redbandman said:
Here's a new observance of the pink line issue. After a day with no problems hanging around the house. Yesterday morning I went out into below freezing temps. Pink line came up almost immediately. ( Something in top of phone changing due to temp ? ) Upon getting home got it to reset and left it inside the rest of yesterday and all of today. ( No pink line ) interesting.
Click to expand...
Click to collapse
How old is your phone please just out of interest?

crash_194 said:
How old is your phone please just out of interest?
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Click to collapse
Bought it used, but it appears to be about 6months
---------- Post added 12th December 2017 at 12:00 AM ---------- Previous post was 11th December 2017 at 11:58 PM ----------
Once again today, have stayed inside and no pink line.

1. Try the flashing colour solutions
2. Try some pressure at Samsung logo
3. Try to get warranty fix by Samsung if your phone isn't damaged
4. Here is a video on how I permanently fixed mine :good:
youtube.com/watch?v=dacCTRU6snY

Thank you man, I replaced the screen and after a fex months the line appeared, it dissapeared whan I pressed or lifted the screen a bit so, for me, was easy to lift it a it than heating and glueing because that part off the screen didnt have glue.
Tnx for your post I fixed the line.

Related

[Q] HTC Sensation Digitiser Replacement Failed?

Hey, I have broken my digitiser (The phone obviously didn't like me, and tried to commit suicide or run away from my pocket, and felt on the asphalt) and replaced it with a new one, i had the tools and some experience so it was not difficult, but after replacing it, i noticed that when u "wake up" the phone u need to rub the screen for about 4 seconds, only then the screen starts to "respond" to your finger. Then i went outside with the phone - (i live in Northern Norway so it's -10 celcius ATM) and got this splat, as if an air or condensation, i tried to blow it off with the FAN ,and left it near the radiator for a whole night. But the Splash did not get smaller, if i remove the battery cover, and the battery itself, and if i twist, try to bend the phone, the "splat" Moves and gets smaller, if i try to press hard on the screen, the splat gets bigger. Do you think it's my mistake that i did something wrong in the process of replacement, or is it just the layer of glue, that's not dried up yet.
I'll attach the picture of the phone (sorry for the quality, taken from a GF's Wildfire,)
The unresponsive screen is a really common thing with a new digitizer. There is a thread somewhere in "general" thats deals with that issue. But for the splat, it seems that the cold seperated the layers of the replacement digitizer wich i guess is a cheap copy of the stock one and couldnt handle the cold.

[Q] N5 Random Shut Downs After Screen Replacement

So I ended up cracking my screen and installed a replacement last night. Everything seemed fine but I noticed, after putting it back together, that any slight bit of pressure or shock to the top causes my N5 to shut off.
I took it apart again to make sure all of the ribbons were properly connected and to take a second look and everything appears fine. I didn't have this problem prior to the replacement and I was very gentle during the tear down and reassembly so I don't the the CPU or anything on it is damaged. Other than the top being hyper sensitive the phone works perfectly.
Any ideas on what the problem is or could be?
SOLVED(sorry, I don't know how to change the title)
I just wanted to fill in anyone curious or running into this problem in the future on how I resolved the issue.
So after some time I narrowed the problem down to the second back cover (the one with the camera lens and beneath the Nexus branded cover) making contact with the motherboard. More specifically, compressing the power management IC with its aluminum cover. You want to make sure that chip is laid flush which was a PITA, for me at least, because the headphone jack and earpiece speaker wants to push it up and out. What I did was put the jack in, lay the board on top, then gradually adjusted the jack with tweezers while gently pushing the motherboard down until the board was flush, then placing the earpiece speaker in.
I then placed the second back cover on and tightened the screws until I could feel them just slightly putting pressure on the cover. I can't stress how light this pressure is as it is the key in resolving this issue. To compare it to changing your oil filter on your car; when you can feel the filter make solid contact with the block and you then turn it about another half turn to seal it; it's like that but without that half turn.
Anyway, I hope this helps anyone else unfortunate enough to both break their screen and then have their phone randomly shut down when any pressure is applied after fixing it.
hello
TCGUK said:
So I ended up cracking my screen and installed a replacement last night. Everything seemed fine but I noticed, after putting it back together, that any slight bit of pressure or shock to the top causes my N5 to shut off.
I took it apart again to make sure all of the ribbons were properly connected and to take a second look and everything appears fine. I didn't have this problem prior to the replacement and I was very gentle during the tear down and reassembly so I don't the the CPU or anything on it is damaged. Other than the top being hyper sensitive the phone works perfectly.
Any ideas on what the problem is or could be?
Click to expand...
Click to collapse
hello where didu buy the screen for your new n5 ? there is any king of intrusion to do it .
thank:good:
josedecuba said:
hello where didu buy the screen for your new n5 ? there is any king of intrusion to do it .
thank:good:
Click to expand...
Click to collapse
I bought mine off of eBay and it cost me $150. I could be wrong but it looked like the screen can't be separated from the frame. You might want to keep that in mind when purchasing because there are sellers that sell the screen without a frame. Tearing down the N5 was pretty simple. The hardest part for me was getting the back cover off as there are 4 (two on each side) large clips. If you end up bending the clips any, you can push them back to shape to keep the back from creaking like every Samsung I've ever owned. There's a nice guide on iFixit if you want to look at the process prior to ordering a new part.
I've read from others that you can send your phone into LG and they'll repair the screen for you. When you send it in they'll email a quote to you within a day. The price I keep seeing is $146 and I have no idea what the turn around on that is.

What, if any, issues/manufacturing faults did you experience with your Z3?

I wanted to create this topic because I am curious and because I see many people asking if this phone isn't too fragile or has QC issues. I believe that the people with problems are the vocal minority but the best way to find out is to have a poll.
So, have you found any faults or is your device right as a little (Xperia) ray of sunshine?
You can select more than one option.
1st phone: defective camera (purple noise)
2nd phone: USB flap misalign when closed
3rd and current phone: so far so good
My first phone's screen had an area in a line from top to bottom, right of centre that had no touch sensitivity. The area was about .5 cm wide.
I couldn't touch anything on the line or drag anything across it.
I contacted Amazon.co.uk and they sent me a new one right away. They also let me hang onto the defective one until the replacement arrived without charging me.
Awesome! thanks for the replies so far! Please keep them coming!
My phone is perfect. The USB flap is a teeny tiny bit, like a fraction of a milimeter, misaligned but the seal is intact, I do not intent to take my phone into the pool anyway and thought it was pointless to go through the hassle of returning an otherwise flawless phone for something half of my friends can't see when I point it out. My carpenters eye is ridiculously accurate so meh.
The back glass scratched a few hours after removing cover. Ive only has the phone for 2 days and Bell wont take it back with damages. The phone has only ever been in my otherwise empty pocket...
Anyone else experiencef this? I thought both were gorilla glass.
I don't think the back is as scratch resistant as the front, as I too have very minor scratches on the back, using front and back tempered glass protects now.
My unit only has a slight annoyance which is the headphone jack is wobbly. It has about less than 1mm of wiggle room. I can see a gap between the metal body and the Jack. The Jack works perfectly currently.
Don't know if it's worth bringing to the Sony store, or to just seal it with some super glue or something. :/
Took some underwater pictures at the aquarium, thought it'd be cool.
Sending my phone into Sony to get a warranty replacement today.
xxquicksh0txx said:
Took some underwater pictures at the aquarium, thought it'd be cool.
Sending my phone into Sony to get a warranty replacement today.
Click to expand...
Click to collapse
I assume water got in?
hanime said:
I assume water got in?
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Click to collapse
That's what I'm assuming. I could also hear air bubbles when squeezing my device... :/
It worked fine for a while, I even rinsed it off in the sink after exposing it to the water. (It was fresh water, but there were fish in it) No more than 6 inches submerged for like 30 seconds. Was going through the pictures and the touchscreen just stopped working.
xxquicksh0txx said:
That's what I'm assuming. I could also hear air bubbles when squeezing my device... :/
It worked fine for a while, I even rinsed it off in the sink after exposing it to the water. (It was fresh water, but there were fish in it) No more than 6 inches submerged for like 30 seconds. Was going through the pictures and the touchscreen just stopped working.
Click to expand...
Click to collapse
In reality, from what I have read, some are not waterproof out of the box. So sad to hear this when Sony advertised this phone as waterproof. Before submerging, did you try the water test via software (pressure sensor)?
hanime said:
In reality, from what I have read, some are not waterproof out of the box. So sad to hear this when Sony advertised this phone as waterproof. Before submerging, did you try the water test via software (pressure sensor)?
Click to expand...
Click to collapse
Yes(Although I don't really think the test proves the waterproofness), I had also had it completely submerged for 10 minutes when I bought the device.
xxquicksh0txx said:
Yes(Although I don't really think the test proves the waterproofness), I had also had it completely submerged for 10 minutes when I bought the device.
Click to expand...
Click to collapse
This really sucks because there is no way we can tell if it is waterproof until we really submerge it. I am going to avoid submerging mine at all cost.
Hi
I had some problems with this new phone.
1: no nfc working
2: horizontal section from 9 to 177 of the touchscreen doesnt work properly
So i get a third replacement by SFR (in France) and I think I get a fully working Z3.
I love the advertisement of Sony for ils Z3 in France : demand perfection (exigez la perfection)!
I've had 2 copper Z3's. First one, front glass shattered whilst in my front left pocket, nothing else in the same pocket. I've carried all my phones in the same manner and never had an issue. Also had the pink spot issue.
Second phone has 2 stuck pixels.
I really like the phone. They just don't like me
Got a replacement from T-Mobile, the camera button seems to be stuck.. Only works like 20% of the time. Instead of feeling like a dual stage button, it's just a single press with no tactile feel.
When in the camera app it either does nothing, or is stuck trying to focus repeatedly.
Has the same issue with the glass coming up on the back as well. Definitely feels and sounds as if adhesive it being "pulled apart" per se.
Also, the flaps seem to be a little mis-aligned.
My T-Mobile must have gotten a bad batch...
If you have a misaligned usb flap, will replacing the flap with a spare one fix it or is it an issue with the frame?
First one I got in store, noticed the power and volume up buttons were stuck and wouldn't click, the next one's speakerphone didn't work, now this one's camera button is stuck and doesn't have the two stage shutter and can't take photos in the stock app. I still prefer the phone over any other currently out.
Edit: I got mine through t-mobile.
UPDATE: The camera button has come unstuck and works fine now, though it does get a little stuck still.
Two display/screen issues :
- Screen burn-in all the time : status bar and home button more particularly. I strongly suspect a defective screen : I send my Z3 back to Sony, and they did... a software update ! I'm kind of curious about what they did exactly because my phone was completely updated. Of course, it didn't solve anything...
- Strange parasite lines surrounding text lines. Probably a software issue. I'm waiting Lollipop to see what it gonna do on my phone.
Sent mine in for a screen repair in the USA. Its a d6603 international version that is rooted and an unlocked boot loader stock. They just informed me that they cannot fix due to it not having the correct software and it not being a US phone.

Green line on Screen

Hello, Was looking for my phone for couple hours today forgot where i placed it. Guess my Son put it in his Bath toy bin and when i found it it was drenched. When i seen it i thought the worst of it the notification light was tweaking out and changing colors from blue to green. So i thought i would try turning on the screen and was completely black. took out the battery wiped out the water and turned it back on i see the green line show up on boot, then booted to the recovery mode and said could not be booted heard a sizzling and popping sound quickly removed the battery, thought my Motherboard was fried then. Put it in rice but i am a busy person i have clients that call me hourly. so i decided to open it. Grabbed my wife's high powered blow dryer and 90% rubbing alcohol and some cotton balls. Took out the main components and dried them completely, seen some corrosion on the boards maybe from previous damages? cleaned it up the best i could with the alcohol and re-dried the boards. and put it all back together and hoped for the best. I was joyed that the fact it booted completely to unlock. but i noticed a faint but annoying green line on the left side of the LCD from top to bottom same as when i noticed when i was at the recovery menu. i tapped on the side it got real thin almost unnoticeable but i'm OCD on perfection. and still find it very annoying upon concentration. Got me thinking, is it the motherboard or the LCD controlled that might be fried or damaged some how. if its the LCD thats a $200 replacement and i can live with that, but motherboard i haven't found a replacement online yet to know prices at that point i wouldn't want to shell out $800 on a new device. Anyone have any suggestions?
Thanks
Any help?
When you say a green line, are we talking like a single pixel width green line all the way down the phone?
If you take a screen shot does the picture show the green line? If no you probably have a damaged LCD screen and they don't correct themselves over time.

Screen or worse?

Hey guys. I have the samsung galaxy s6 active and yesterday while working on my car i laid down on it and somehow when i pulled it out of my pocket the screen was flashing white and colors up and down it. If i smacked it hard enough i could see the clock and access the phone, but it's basically done for. I went out and bought an s7 active to replace it (although i had first had the s7 and lifeproof case, but later changed my mind). My question is, does this sound like a digitizer/lcd issue or is it farther back in the phone? The phone is functional when the screen "cooperates" although 1/3 of the screen still flickers even when it "works". But i can touch icons, input my pin, etc. So what do you think it needs and can you point me to parts if so? And is it easy to disassemble? I'd like to repair it and keep it as a spare, sell it or give it to a family member.
SuzukiGS750EZ said:
Hey guys. I have the samsung galaxy s6 active and yesterday while working on my car i laid down on it and somehow when i pulled it out of my pocket the screen was flashing white and colors up and down it. If i smacked it hard enough i could see the clock and access the phone, but it's basically done for. I went out and bought an s7 active to replace it (although i had first had the s7 and lifeproof case, but later changed my mind). My question is, does this sound like a digitizer/lcd issue or is it farther back in the phone? The phone is functional when the screen "cooperates" although 1/3 of the screen still flickers even when it "works". But i can touch icons, input my pin, etc. So what do you think it needs and can you point me to parts if so? And is it easy to disassemble? I'd like to repair it and keep it as a spare, sell it or give it to a family member.
Click to expand...
Click to collapse
Dissasebly aint to bad. S6s re prone to minute amounts of moisture dammage check all the flex cables and clean with a qtip and 1 single drop of alcohol. Then folow up with 1 single drop of wd 40 for continued protection. 1 drop of wd for whole job. Its woth a shot i bout mine with loads of hardware issues on a hopful hunch and this fixed mine. There was noticable corrosion on the usb flex.
---------- Post added at 08:47 AM ---------- Previous post was at 08:45 AM ----------
I was reading that some claim even the sweat in ure pocket.
I am a mechanic and if mines in my pocket for any mmount of time i notice sweat on it i try to keep it out. The glass back must be removed with a hetgun no pussyfootin with a hair dryer. I broke my back glass. But im in a case so i dont see it. Plus u can buy new ones cheap. So dont frek if u do break it. Most people do

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