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Coating problem

My day old Raphael is showing some coating problems. This morning I thought I saw a speck of dust. Tried to wipe it clean and the coating came off. Think what you like, but if you look at the two left circles you can see for yourself. No way a key or chain or whatever can do that. No damage just coating that isn/t there anymore at the size of <1mm. Send HTC an email, wondering what their reaction will be. Keep you posted!
Bigger picture: http://bhattoe.net/color1.jpg
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Sorry to hear the bad luck, Good luck with HTC but I would not hold my breath

I would (for a one day device).

it is the anodize on the brushed aluminum... anodize is an electrochemical plating that is used to keep aluminum from oxidizing. either the aluminum wasn't prepped properly or the plating process was seriously flawed...or both. Anodize should hold up better but can easily be scratched by another metal...in aerospace, anodize is always followed up with a MIL spec primer and an optional top-coat of enamel.

Die Bruine said:
My day old Raphael is showing some coating problems. This morning I thought I saw a speck of dust. Tried to wipe it clean and the coating came off. Think what you like, but if you look at the two left circles you can see for yourself. No way a key or chain or whatever can do that. No damage just coating that isn/t there anymore at the size of <1mm. Send HTC an email, wondering what their reaction will be. Keep you posted!
Bigger picture: http://bhattoe.net/color1.jpg
Click to expand...
Click to collapse
I have got so this problem.Already have you got answer from HTC?

same problem here
I have the same problem.
Black coating comes off at different spots without any contact to sharp items (especially as my Touch PRO never goes into my pocket without it's case).
My phone is only 10 days old, and I asked 2call.nl to take it back and replace it.
They said I have to go to HTC directly, but HTC sais that the retailer is responsible for replacement for devices not older than 14days.
I feel like a ping pong ball, but agree to HTC and will put more preasure on 2call.nl.
They have to take it back by law, and I will not accept "go and try at HTC".
Will keep you posted.

I've found two other users experiencing same problems. One of them also bought it from 2call if I'm not mistaken. He got his replaced. Mine is from a different store. Bummer, I really don't feel for some pingpong. Keep you posted... Mail response: Give us a call. Yeah right so they can say its not our problem because its not 14 days old...

I have noticed that HTC has used factory "touch-up" which is basically a black sharpie marker to spot-cover some of the damaged finish where the anodize is damaged for whatever reason. You can really see this if you slide the keyboard out and look under the aluminum trim (edge that gets covered when the keyboard is closed). In the right light, the "touched-up" areas will have a distinct purple tint instead of black. Take a look, most units I have looked at have some degree of repair. Problem is, black marker comes off pretty quick and you are left with silver spots everywhere. Someone, in HTC manufacturing made a huge mistake and the build quality suffered tremendously... I love the hardware and the features of the TouchPro but the build quality is the worst I have seen... I am an aerospace engineer and I see this all the time. Just my 2 cents...

As long as the screen is okay, I wouldn't sweat it. Kinda like bumpers on cars, made for bumping

I was going to recommend a light touch with a permanent overhead marker pen, good thing about being black - didn't realise the manufacturers basically do the same thing...!
Remember back to when I was young and put a scratch on the front of my brand new Spectrum 48K - black marker to the rescue. I've even used them on the edge of book bindings that sometimes get scuffed...
From the photo though the long one seems more like a scratch, perhaps done at manufacture, and now the cover up has worn off. The points are what I would associate with non take up of the anodize.

Still My Favorite Dock

I've had a few docks and eventually got sick of buying new ones for each phone/device/when one broke. You may have seen it in other devices threads but I picked this one up almost a year back and haven't looked back yet. It may turn some people off because it uses the CD slot to hold but that's why I love it (use sensation for music thru stereo), there's a dock when I need it for those long drives and its gone when I don't with no dash or window marks. CD's still play when its fully installed. The build quality also surprised me, its been almost a year and it still holds strong. Check it out can't beat it for $20 and the reviews on Amazon are pretty good too. Let me kno what you guys think
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http://www.amazon.com/Mountek-MT500...1?s=electronics&ie=UTF8&qid=1311783500&sr=1-1

Thanks for posting this. I'd not seen anything like this and have been struggling to find a good dock. Can I ask how it does with the power and volume rockers? Are they blocked or activated in anyway when you have the phone in the holder?

Robertsonland said:
Thanks for posting this. I'd not seen anything like this and have been struggling to find a good dock. Can I ask how it does with the power and volume rockers? Are they blocked or activated in anyway when you have the phone in the holder?
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Click to collapse
No problem Power button is untouched when in the holder, sound buttons are partially covered I can hit volume up but not down if I try. But they arent activated at all with my experience, the cushion that holds the device is soft enough to not push them in and at the same time hold it. (I do have my sensation in a case, i can check it out when im hope later w/o if youd like but i used my evo in it naked all the time with no problems) The power out plug is open so I can keep a charger in it too.
800th post haha .... kind of embarrassing

If you don't mind testing it without the case I would appreciate it. I have mine naked and don't want to have to worry about the volume dropping on it while it's in the holder.
Thanks again.

bobzoz said:
http://www.amazon.com/Mountek-MT500...1?s=electronics&ie=UTF8&qid=1311783500&sr=1-1
Click to expand...
Click to collapse
I have this one since I purchased my N1. After a few months I lost one of the paddings on the sides and now doesn't grip as well as it did. I am in 100+degree heat in TX so it didn't surprise me that the cushion thingy fell off. But it works well when input in my cd player. And it doesn't effect playback of the cd at all.
However, on my version, the usb/power plug was blocked using this when setting the phone with the captive buttons down. I had to invert it so that the port was open and the cord can go in without any problems. I had my phone on auto rotate so going into landscape mode was the only option to view with the power cord plugged in. Again this is NOT with the one the OP posted, only mine no name one I got online somewhere.

Ill test it when I get home and see if I can maybe take a couple pictures for you guys.
I know there was a few different versions of this type of dock. Was yours a mountek? mine said something like a 4 year warranty when i bought it. If you have a mountek it couldnt hurt giving them a call?

bobzoz said:
Ill test it when I get home and see if I can maybe take a couple pictures for you guys.
I know there was a few different versions of this type of dock. Was yours a mountek? mine said something like a 4 year warranty when i bought it. If you have a mountek it couldnt hurt giving them a call?
Click to expand...
Click to collapse
I know it's not a Mountek. But it was also like $20 bux and it works still. But occasionally the phone can pop off because there is no cushion to grip it when I hit a bump. Kinda like a slippery fish syndrome lol. I have a case on it so it's all good.

Replaced the battery, cell signal got much worse...

Hey fellow Nexus 5 users,
So I ordered my nexus 5 nearly two years ago now, and I wanted to replace the battery to regain that first day battery life,
and since the performance is still top notch maybe keep the phone another year.
Anyway I replaced it, and now the cell signal is worse, I get Edge where I used to get H+ or LTE, sometimes the LTE signal is displayed in the status bar, but no data is getting through. but I can't explain it... and the weird thing is at home I get full working 4G. it really depends on the location.
I think I replaced it correctly, without damaging any internals, the only thing I noticed that I broke is (I don't know what it's called) a little thing that's on the back of the phone, that keep the back well attached to the phone. (see picture)
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and I broke one that's on the top, where there are little pins that make contact with the phone. But even with one that's broken, the back is still very well attached to the phone.
My question is, are the contacts on the back used at all to improve cell reception ? What else could cause this issue
by the way, wifi is working fine, phone calls as wells...
thanks for reading and the help

Well, you broke something on the top of the cover, there are pins at the top, on the cover. Your reception has taken a turn for the worse. I am going with, maybe most definitely yes. But a simple google search for teardown parts may show you what you need. I say may, because info like that is not always easy to find or is even available.
Also, have you tried pressing on the top back of the phone to see if the reception gets an better?
http://www.anandtech.com/show/7517/google-nexus-5-review/7
https://www.ifixit.com/Teardown/Nexus+5+Teardown/19016
After vexing these sites and reading up on it, if you broke parts on the back cover that adhere it to the phone. And you are having reception issues, time to purchas a new cover. Should not be to expensive. Also, a little trick/test that you can perform is. Obtain some copper foil cut it small enough and fold it to the point where you are sure that it will make contact with the cover and the antenna contacts. But allow the cover to adhere to the phone still.
Sent from my SM-N910V using Tapatalk

Jaytronics said:
Well, you broke something on the top of the cover, there are pins at the top, on the cover. Your reception has taken a turn for the worse. I am going with, maybe most definitely yes. But a simple google search for teardown parts may show you what you need. I say may, because info like that is not always easy to find or is even available.
Also, have you tried pressing on the top right back of the phone to see if the reception gets an better?
Sent from my SM-N910V using Tapatalk
Click to expand...
Click to collapse
Thanks for the response, yes I tried several times to press before, and no changes.
I feel like the issue lies somewhere else. I'm not sure if the pins on the back have that much impact on the reception ?
Maybe I moved the antennas/cables with my screwdriver (the black and the white cable that run alongside the battery) when I replaced the battery, I was careful and don't think I did, but I'm gonna try to do what this guy did when I get home : https://www.reddit.com/r/Nexus5/comments/2q2lw5/nexus_5_keeps_losing_mobile_signal/cn36z03
Anyone know exactly what the black and white antennas do ? I mean one for 3G, the other for LTE, that kind of thing
Thanks for any help

Have you tried to take it apart again and see if they popped off or are lose? Maybe you cut one of the antenna connection wires ever s9 slightly enough that you did not notice it when putting it back together. Though, that is somewhat of a slightly difficult thing to do. As they are covered in braided stainless steel. Past these things, I know nothing else that would help.
Sent from my SM-N910V using Tapatalk

Make sure both ends of those antenna wires are secure... I know at least the "top" ends snap down onto their contacts and when I changed my battery, the RH one popped loose and I had to snap it back down.

Water damage - indicators

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]Hello - I dropped phone in the sink and pulled it out IMMEDIATELY.:crying:Literally two seconds. The phone was still on, was dried and left in rice for 4 days. Took out sim and memory card. only the bottom half of the phone was in contact with water.
Now the phone will charge, but the screen is not responsive, and going ballistic notifications flashing, bluetooth turning on and off, alarms suddenly being set, LED switching on and off, browser pages appearing - all this whilst the phone is not being touched.
I have looked very very closely at what I think are the water damage indicators, right on the led, and they are yellow on top and orange on the bottom. No sign of pink at all. Also have compared them to my husbands A9 and they are identical. Is there any hope :crying::crying:

Anyone ???

yes, that is the water damage indicators, it is really red, which is a sign of water damage. If you can charge it and do other things like, let's say, connect it to a computer, then it may just be a screen problem, but don't take my word for it, it is possible that there is something else wrong. You can certainly try it but I'm not sure if the screen is the only problem without the device in my hands to assess the damage. I would say there is a little hope for it but your best bet is to either buy a new one or get a replacement under warranty
Also, if your screen experiences "jitters" where it randomly maps finger touches that is definitely a digitizer problem, which is screen related, I'm not sure if this is the problem u face or not, I'm going off of your description of the damage. Leave the screen on and watch it for a few, if it does this then that is certainly a sign of a damaged screen
Unfortunately based on your description you have very little chance of fixing it without replacing at least one part of the phone, it may just be one or it may be multiple
Sorry if this offers little help, but good luck anyways

shaking camera
i dropped my phone into a basin and my phone was completely submerged and all air bubbles came out of the phone but it was working perfectly fine. but now my camera started to twitch and can focus and i keep hearing the sound that the camera still has water in it but am not sure .
please advise on what i should do.
thank you

engkiat2002 said:
i dropped my phone into a basin and my phone was completely submerged and all air bubbles came out of the phone but it was working perfectly fine. but now my camera started to twitch and can focus and i keep hearing the sound that the camera still has water in it but am not sure .
please advise on what i should do.
thank you
Click to expand...
Click to collapse
Look Where the flashlight is, there is 2 circles, on on top of the other. The top one is yellow, and the bottom on should be a light red/pink. If the bottom one is orange/dark red the phone has water damage. If this is the case you should take it to a professional and see what needs to be replaced, as I'm not sure exactly what should be fixed. Hope this helps and good luck

OK, phone went off to repair last week. was not holding out much hope as I thought they would be able to tell that it had been dropped in water and therefore not repairable under warranty.
LCD replaced, and that is it. I am delighted !! Working perfectly.

dragona said:
OK, phone went off to repair last week. was not holding out much hope as I thought they would be able to tell that it had been dropped in water and therefore not repairable under warranty.
LCD replaced, and that is it. I am delighted !! Working perfectly.
Click to expand...
Click to collapse
That is very good, thankfully it was only a screen replacement. Good luck and don't drop it into anymore water lol

(UPDATE: Google Replaced my Pixel) Pixel 2 Frame Cracking

I bought a Pixel 2 recently, and does anyone else have the frame cracking for them? On the left side of the device, below the sim tray, where there is a plastic notch. For me, the crack starts at the plastic and runs for the entire depth of the device. This is strange because my phone has always been in a case, never been exerted with lots of pressure or dropped and I would imagine that Google's R&D would try and avoid this issue. Does anyone else have this issue? Do you think Google would be able to send me a replacement device?
Pictures attached.
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Pretty sure that's the part of the phone that almost instantly snapped in jerryrig's torture test. You should watch it if you haven't already, and definitely try for a replacement if you can

I have a case on mine but I thought the body was made out of metal...that is what it felt like and what reviews have said. The primary complaint I read about anything "plastic" was that the white/gray version had a colored plastic power button while the black was metal.
Edit: Looked up the durability tests and it appears this is a known issue if enough pressure is applied. That area is where the antenna is located. I would try to get a replacement...under warranty. You'll just need to convince them that this was normal use...i.e. you weren't bending it on purpose, or sitting on it in your back pocket or something. Thanks for sharing....I don't ever abuse my electronics but obviously I'll need to take care of this phone.

mikeynavy1 said:
I have a case on mine but I thought the body was made out of metal...that is what it felt like and what reviews have said. The primary complaint I read about anything "plastic" was that the white/gray version had a colored plastic power button while the black was metal.
Edit: Looked up the durability tests and it appears this is a known issue if enough pressure is applied. That area is where the antenna is located. I would try to get a replacement...under warranty. You'll just need to convince them that this was normal use...i.e. you weren't bending it on purpose, or sitting on it in your back pocket or something. Thanks for sharing....I don't ever abuse my electronics but obviously I'll need to take care of this phone.
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Click to collapse
Yeah, I'm currently under the process of trying to get a replacement through Google, I'll update when I get a response back, so others can know if they are covered. :good:

I admit it puzzles me why there is an antenna band there, given that there's a bloody big glass window just above it. I'm sure there's an engineering reason, but it's not what I'd have done.

Large Hadron said:
I admit it puzzles me why there is an antenna band there, given that there's a bloody big glass window just above it. I'm sure there's an engineering reason, but it's not what I'd have done.
Click to expand...
Click to collapse
Aesthetics maybe? I've seen older phones where you could see it on the back of the phone and it was noticeable. Not sure. Regardless, I'd rather have durability and performance over aesthetics. Regardless of how "beautiful" a phone is, for me the cost alone means a case and screen protector (which is also still an issue for this phone...all the tempered glass ones I've looked at show a halo around the edges). I would gladly trade aesthetics for a little more durability or performance. That is why I bought the phone...I knew I would put it in a case so I had no interest in "glass back" or other features like that. As an engineer I actually like the minimalist design...although I do wish the bezel areas were made more functional by increasing screen size I guess, there's always a tradeoff in performance (the primary reason I selected the Pixel 2 over S8 or V30), looks, battery life, and durability...although there probably doesn't have to be.

Update! (After a long a** time)
It took them so long to get back to me, they said only 5 days but it took weeks, but my device was approved to get replaced. It's being picked up tomorrow. Although Google took so long, I'm glad that their customer service (not response time) was helpful. I did have to escalate the claim but it went through nontheless. I'm certain that if your device is cracked, if you pester them enough, they'll get a replacement for you a lot quicker than I did.