Irresponsive / buggy touchscreen - Nexus 5 Q&A, Help & Troubleshooting

HELP! Lately my Nexus 5 has been acting up. Touchscreen slows down, and scrolling and selecting becomes buggy and irresponsive. Somethimes I’ll scroll and it lags a bit. Some other times It will close too damn fast. The overall feed back of the screen it just feels off.
This seems to happen on all apps and homescreen too. It comes and goes.
Anybody knows if this is a hardware or software issue? Since it comes and goes I have been thinking might be software.
I have tried running a memory boost and closing all apps and it just keeps happening. Any hints?
Im running stock KitKat 4.4.2 using Nova Launcher

javiwankenobi said:
HELP! Lately my Nexus 5 has been acting up. Touchscreen slows down, and scrolling and selecting becomes buggy and irresponsive. Somethimes I’ll scroll and it lags a bit. Some other times It will close too damn fast. The overall feed back of the screen it just feels off.
This seems to happen on all apps and homescreen too. It comes and goes.
Anybody knows if this is a hardware or software issue? Since it comes and goes I have been thinking might be software.
I have tried running a memory boost and closing all apps and it just keeps happening. Any hints?
Im running stock KitKat 4.4.2 using Nova Launcher
Click to expand...
Click to collapse
A memory booster won't help, if anything it could make it worse. Best is to try a factory reset/reflash stock and if it still acts up then it might be a hardware issue.

javiwankenobi said:
HELP! Lately my Nexus 5 has been acting up. Touchscreen slows down, and scrolling and selecting becomes buggy and irresponsive. Somethimes I’ll scroll and it lags a bit. Some other times It will close too damn fast. The overall feed back of the screen it just feels off.
This seems to happen on all apps and homescreen too. It comes and goes.
Anybody knows if this is a hardware or software issue? Since it comes and goes I have been thinking might be software.
I have tried running a memory boost and closing all apps and it just keeps happening. Any hints?
Im running stock KitKat 4.4.2 using Nova Launcher
Click to expand...
Click to collapse
This is a common problem, if it happens whenever the device is charging. It happens on other devices as well and seems to be hardware related.
If it also happens when you aren't charging, I would try a factory reset.

mortenmhp said:
This is a common problem, if it happens whenever the device is charging. It happens on other devices as well and seems to be hardware related.
If it also happens when you aren't charging, I would try a factory reset.
Click to expand...
Click to collapse
THIS! Scrolling and swiping seems to be laggy but it's only when charging.

mortenmhp said:
This is a common problem, if it happens whenever the device is charging. It happens on other devices as well and seems to be hardware related.
If it also happens when you aren't charging, I would try a factory reset.
Click to expand...
Click to collapse
rockknee said:
THIS! Scrolling and swiping seems to be laggy but it's only when charging.
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Click to collapse
Doesn't happen to me nor anyone I know with a Nexus 5, tested AC, USB and Wireless :/

Letharqy said:
Doesn't happen to me nor anyone I know with a Nexus 5, tested AC, USB and Wireless :/
Click to expand...
Click to collapse
Actually I just did quick test with my nexus 7's charger and the lag is gone. I guess it is just low output chargers that make the lag or just some certain chargers...
Edit: just to add the specs of the chargers. The one with lags is 1A output charger by insmat and the one without problems is 2A output charger by ASUS. I can't test the original LG charger atm...

rockknee said:
Actually I just did quick test with my nexus 7's charger and the lag is gone. I guess it is just low output chargers that make the lag or just some certain chargers...
Edit: just to add the specs of the chargers. The one with lags is 1A output charger by insmat and the one without problems is 2A output charger by ASUS. I can't test the original LG charger atm...
Click to expand...
Click to collapse
The charger cable + adapter that comes with the Nexus 5 is 1.2A and doesn't lag my Nexus 5 when charging, nor does my 2A Qi Wireless charger.

rockknee said:
THIS! Scrolling and swiping seems to be laggy but it's only when charging.
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Click to collapse
its your charger, change it.

simms22 said:
its your charger, change it.
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Click to collapse
Yeah I guess it's just insmat feature [emoji1]

rockknee said:
Yeah I guess it's just insmat feature [emoji1]
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Click to collapse
i had that happen to my g1, nexus one, and nexus s. it took me a few weeks ti figure out it was the charger for the g1. after, figuring out a fix for my nexus one and ns was easy

Thanks everyone! I had not realized that only happened when charging. Will change the charger asap. Thanks again!

usually its when we re charging, but if always then you are definitely on the wrong charger...change it or it could even cause more damage.

Sometimes it happens to me also while NOT charging the phone (but anyway, when I'm using the phone in a really intensive way).
It also starts losing Wi-Fi connection for 2-3 seconds, after what it reconnects to the access point. And about after 10-15 min it lose it again.

Related

[Q] [HELP] Scrolling Problem

last night, my phone was overheating. and then i'm trying to cool it down by putting it in front of a fan. when i use my phone, my scrolling is error. it stops when my thumb/fingers is not touching ( do you get it ? :silly: ) . on a normal phone, the screen keeps scrolling even if my finger/thumbs not touching and slow down until stops. but not with my phone. it just stops without slowing down...
can anyone help me ? :fingers-crossed:
sorry for my bad english
Try restarting??
And JB has higher inertia while scrolling. That means if you scroll lightly, it will stop very fast, unlike Gingerbread 2.3.x.
Also, a possible cause might be that you were charging. XL has a slightly aberrant scrolling response while charging, most likely due to the interference caused by the charging battery.
Yes. It worked
Btw, how did you know that xperia L has problem with charging?
Sent from my C2105 using xda app-developers app
SayidAchmad159 said:
Yes. It worked
Btw, how did you know that xperia L has problem with charging?
Sent from my C2105 using xda app-developers app
Click to expand...
Click to collapse
Hi!
I noticed this problem with mine too. I was charging my phone and using it on Facebook. Scrolling worked fine but when mi finger was on the screen (just touching the screen, no scrolling), the image went up and down. It looked like the screen didn't know what to do.
But I was not using the charger given in the box, I was using an older one given with my Xperia Mini Pro from 2011.
When I use the charger given in the box, there is no problem.
I've seen this problem on X10 Mini Pro too.
Outpapa said:
Hi!
I noticed this problem with mine too. I was charging my phone and using it on Facebook. Scrolling worked fine but when mi finger was on the screen (just touching the screen, no scrolling), the image went up and down. It looked like the screen didn't know what to do.
But I was not using the charger given in the box, I was using an older one given with my Xperia Mini Pro from 2011.
When I use the charger given in the box, there is no problem.
I've seen this problem on X10 Mini Pro too.
Click to expand...
Click to collapse
i have the same problem too
but it still exist even if i used the sony charger
do you know why this happens?:silly:
terraworlds123 said:
i have the same problem too
but it still exist even if i used the sony charger
do you know why this happens?:silly:
Click to expand...
Click to collapse
I don't know where it comes from, sorry.
as far as I know, it happens with all chargers. But maybe it just escapes attention sometimes? The charging battery affects the capacitive touchscreen response.
Soumitra.5693 said:
as far as I know, it happens with all chargers. But maybe it just escapes attention sometimes? The charging battery affects the capacitive touchscreen response.
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Click to collapse
When I saw this "problem" I let the phone charging with my "older" charger. But when it was finished, I tried it with the new one. I went on every application that need to scroll but all was right.
It may be something with electricity quality, like speakers which have interference... (That's just an idea)
yeah. It happens only sometimes. I suspect when the phone draws considerable charge from battery, and the battery from the charger, resulting in higher electromagnetic interference.
Soumitra.5693 said:
yeah. It happens only sometimes. I suspect when the phone draws considerable charge from battery, and the battery from the charger, resulting in higher electromagnetic interference.
Click to expand...
Click to collapse
You're probably right.

[Q] N5 screen issues while charging

So when I plug my N5 into charge, the screen starts recognizing "ghost" touches and does its own thing. Like when its charging its distorting the electric captive touch... Anybody else having the issue?
th3cavalry said:
So when I plug my N5 into charge, the screen starts recognizing "ghost" touches and does its own thing. Like when its charging its distorting the electric captive touch... Anybody else having the issue?
Click to expand...
Click to collapse
I am. I'm suffering it with my Nexus 10 as well as my Nexus 5, in my N10 the problem is much worse.
Same here, although for me its more often for my screen refusing to record my touch than recording ghost touches.
This is the case for Nexus 5 and Nexus 4 I had previously.
BTW, you can use an app like this to help testing the issue.
If you aren't using the charger that came with the phone this will happen.
Sent from my Nexus 5 using Tapatalk
joshnichols189 said:
If you aren't using the charger that came with the phone this will happen.
Click to expand...
Click to collapse
In my case this happens with the official chargers, both for the N5 and N10 :crying:
I have the same problem here.
I already had this problem with my Nexus S. Using always the charger received with the phone.
I've noticed that sometimes is more annoying than others. It doesn't depend on the charge level, if you are charging by PC or how many apps are opened.
I think it's a temperature related problem, and it is happening when you are using the phone "a lot" while charging. But I'm not sure about that.
Anyone has more information about this?
P.D.: Now I noticed that I was experiencing this problem. My charge level was 96%. When it reached 100% this problem faded away.

[Q] Touchscreen Issues, Ghost touches, etc...

Recently my Nexus 5 has been acting weird. the right side of the touchscreen sometimes becomes completely unresponsive and sometimes phantom touches occur. I've tried reinstalling android and the problem is still there. I've noticed its gotten better once i removed my screen protector but from time to time the screen still acts up. I was thinking maybe it has to do with humidity or temperature. Anyway has anyone else had this kind of issue? Any suggestions for a fix other than replacement?
is this happening when plugged in/charging only
simms22 said:
is this happening when plugged in/charging only
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Click to collapse
No it seems to happen randomly even when not charging, really weird
i asked because thats common behavior for a malfunctioning charger or one with too much voltage.
simms22 said:
i asked because thats common behavior for a malfunctioning charger or one with too much voltage.
Click to expand...
Click to collapse
Yeah I've heard about those issues with charging, but I'm using the charger that came with it, that shouldn't cause any issues right?

Galaxy S6 Overheating after OTA update

Hi There,
This is the first time i've been so stuck i need to ask for help, so here it goes:-
my wife has a Galaxy S6 (sim free G920F) for around 25 days, Last night it prompted for an OTA update, which we allowed however today, all it is doing is complaining about Overheating and it needs to turn off, when putting it back on charge it says battery temp is too hot after it is left for a bit unplugged you can plug it back in and it will charge, but the error returns. saying it is too hot.
all since the OTA update
it currently on stock 6.0.1
I've tried to clear the cache and do a factory reset. but neither have resolved the problem.
anyone else had this since the update?
Many Thanks
Paul
Most likely culprit is the fast charging feature. Try disabling it and see if that resolves your problem.
Settings » Battery, disable fast charge
If that fixes your problem I'd say try a different cable and charger with quickcharge support.
You can also try turning phone off then trying to charge.
If it still gets crazy hot I'd say your battery is quickly going bad and you should get it replaced.
If it works fine without quickcharge at least you narrowed down the issue.
blandead said:
Most likely culprit is the fast charging feature. Try disabling it and see if that resolves your problem.
Settings » Battery, disable fast charge
If that fixes your problem I'd say try a different cable and charger with quickcharge support.
You can also try turning phone off then trying to charge.
If it still gets crazy hot I'd say your battery is quickly going bad and you should get it replaced.
If it works fine without quickcharge at least you narrowed down the issue.
Click to expand...
Click to collapse
its not on fast charge when it occurred, still having same problem TBH I think its a borked update, anyone else having the same after the OTA update on stock 6.0.1?
zanthraxuk said:
its not on fast charge when it occurred, still having same problem TBH I think its a borked update, anyone else having the same after the OTA update on stock 6.0.1?
Click to expand...
Click to collapse
Just power off device, then press power+vol up and home button. When you see samsung logo relase just power button. When you enter in recovery just navigate to wipe cache partition and confirm with power key then reboot device. This is good for device after ota update, battery drain problems etc
Sent from my SM-G920F using Tapatalk
What happens when you power the phone off completely and plug in charger?
See if it'll fully charge, this will rule out software / os issue.
Better to find this out first before your left with a dead phone for a couple weeks I've been there.
Sent from my stang5litre Edition 5.0 using XDA Free mobile app
Hi
It happened to my galaxy s7 and my friend's galaxy s6. Both in exact same time (after update)
After update devices start to overheat without a reason during normal usage (Web browsing etc).
And I mean really hot - this kind of temperature that makes me worry about hardware.
The weird thing is that even that I flashed previous ROM (downloaded from sammobile and flashed with odin) the problem still occur. I thought that wiping all data and cache and flashing a ROM should totally remove any change that has been done to device by update, but it seems like I "can't go back" to the state from before the issue.
I searched the whole Internet looking for that issue hoping that some people already started to complain about it and by this - confirming that this is a larger problem related to update. Right now this is the only topic that I found.
Could be that people are still not aware that their recent problems with overheating is not because of some crazy app lagging (that's what my friend first thought was).
In addition when you try to Google the issue you got 102910 tutorials about how to resolve overheating by disabling fast charge or not using phone in the sun... lol.
Strange. One possibility is that the temperature sensor(s) inside the phone are defective and reports inaccurate temperature readings. I had this problem with my ex-HTC One X+, it would report high temperatures when in reality it's nearly ice cold (during the winters), I had the service centre replace the sensors for me.
My S6's battery temperature never exceeds 40°c, while the CPU occasionally reaches 70°c, at that point, my S6 would perform an automatic soft reboot. But that's it though.
DaryllSwer said:
Strange. One possibility is that the temperature sensor(s) inside the phone are defective and reports inaccurate temperature readings. I had this problem with my ex-HTC One X+, it would report high temperatures when in reality it's nearly ice cold (during the winters), I had the service centre replace the sensors for me.
My S6's battery temperature never exceeds 40°c, while the CPU occasionally reaches 70°c, at that point, my S6 would perform an automatic soft reboot. But that's it though.
Click to expand...
Click to collapse
The temeryture is so high that I do not even need to measure it by app. The device burning my hand (literally) is enough indicator for me.
Yanush7 said:
The temeryture is so high that I do not even need to measure it by app. The device burning my hand (literally) is enough indicator for me.
Click to expand...
Click to collapse
Have it checked out at the service centre.
Solved
I had to allow it to turn off and let it cool down. left it 4 hours, turned it back on, (in all honesty, trying to replicate the problem for RMA) and all fine, over heating message disappeared and no problems since really weird.
anyway thanks for all the help guys
Cheers
See attached image, that's normal on my S6 and my ex-S6 Edge.
Sent from my Samsung Galaxy S6 using XDA Labs
DaryllSwer said:
See attached image, that's normal on my S6 and my ex-S6 Edge.
Sent from my Samsung Galaxy S6 using XDA Labs
Click to expand...
Click to collapse
I think better app for cpu temp is CPUZ. It gives you more info.
Right now I'm on custom rom (superman rom) and with custom superkernel 1.4 and it seems like the phone overheats less - but I do not really know what are the good standard Temps for processor in basic use.
Yanush7 said:
I think better app for cpu temp is CPUZ. It gives you more info.
Right now I'm on custom rom (superman rom) and with custom superkernel 1.4 and it seems like the phone overheats less - but I do not really know what are the good standard Temps for processor in basic use.
Click to expand...
Click to collapse
How do you know your phone 'overheats'? Does it show any message on the screen saying it is or does it self reboots? If it doesn't, it's not 'overheating', basic logic.
My S6 has 'overheated' only twice, it self rebooted.
Sent from my Samsung Galaxy S6 using XDA Labs

Screen sensitivity when in charge

Hello,
Did you notice a decrease in sensitivity of the touchscreen while the phone is charching ? I noticed that today and i was wondering if my phone could be faulty...
evivbulgroz said:
Hello,
Did you notice a decrease in sensitivity of the touchscreen while the phone is charching ? I noticed that today and i was wondering if my phone could be faulty...
Click to expand...
Click to collapse
Screen sensitivity has no relation with charging. Do u you have any other specific scenario rather than charging when it got happened ?
vsriram92 said:
Screen sensitivity has no relation with charging. Do u you have any other specific scenario rather than charging when it got happened ?
Click to expand...
Click to collapse
No, the touchscreen is less responsive when the phone is plugged in.There is no other scenario in which it happens.
evivbulgroz said:
No, the touchscreen is less responsive when the phone is plugged in.There is no other scenario in which it happens.
Click to expand...
Click to collapse
Do you have a case on the device? Reason I say is that I am waiting for my case to arrive and I notice that the screen sometimes does not respond. When my wife complained about it also I noticed when watching her use the device her thumb on the hand that was holding the device was touching the edge of the front glass. She moved her thumb and responsiveness came back. This phone is super thin compared to my previous phone. Just an idea.
I notice that too and in my old phone as well. But only if I use a different charger with stronger power output. It won't respond to touch at some points.
Sent from my Galaxy Tab 3 using XDA Labs
adriansticoid said:
I notice that too and in my old phone as well. But only if I use a different charger with stronger power output. It won't respond to touch at some points.
Click to expand...
Click to collapse
I only had that problem with my legacy devices...lol. Sometimes a simple reboot while plugged in helps.
It happens on my old device too. This is caused by using third party charger. If u do so, please do not.
So far using honor 8 while charging using original charger is just fine. I even game on it sometimes. No touch screen issue.
Tmobilefan906 said:
I only had that problem with my legacy devices...lol. Sometimes a simple reboot while plugged in helps.
Click to expand...
Click to collapse
Yeah I noticed it in Samsung Galaxy Y.
Sent from my Galaxy Tab 3 using XDA Labs
I wonder if this happens with fast charger and Huawei 1.5A charger that comes bundled in some countries...
zinko_pt said:
I wonder if this happens with fast charger and Huawei 1.5A charger that comes bundled in some countries...
Click to expand...
Click to collapse
No it won't. As we said tbis only happens with 3rd party chargers.
Sent from my Galaxy Tab 3 using XDA Labs
I suspect some months ago Huawei slowly started changing kernel for Kirin socs, changing fast charge behavior.
I have the same problem, mostly when i use other chargers
krispy321 said:
I have the same problem, mostly when i use other chargers
Click to expand...
Click to collapse
For Kirin SOC it's proprietary chargers but for Qualcomm any QC certified will do.
You have to use either H8 or M8 original fast chargers.
I'm using the original charger, but I have this problem only at certain moments in the day.Must be that honor 8, or the charger is sensitive to EM perturbations.
evivbulgroz said:
I'm using the original charger, but I have this problem only at certain moments in the day.Must be that honor 8, or the charger is sensitive to EM perturbations.
Click to expand...
Click to collapse
Might be the electric current causing it.
Sent from my Galaxy Tab 3 using XDA Labs
evivbulgroz said:
I'm using the original charger, but I have this problem only at certain moments in the day.Must be that honor 8, or the charger is sensitive to EM perturbations.
Click to expand...
Click to collapse
Have you tried to plugged in a protected against discharges socket? One of those fancy surge protected and stuff...
Do you have a case on the device? I had a similar issue while holding the device and accidentally touching the edge of the front glass with my holding hand and trying to tap. The screen will be unresponsive. A good rubber case fixed it for me. Just an idea.
It could be the case, but I'd definitely see does it work on a surge protected socket, ensuring the supply is constant.
I apologize in advance for necroing this thread.
I have an L04 honor 8 and i've just OTA updated to B360, everything working fine but i have this very problem. When charging the phone (genuine huawei fast charger) touchscreen doesn't respond as it should and scrolling is awful. As soon as I unplug the phone it gets back to normal.
Any ideas? It didn't have this beahaviour before upgrading.
chicojulius said:
I apologize in advance for necroing this thread.
I have an L04 honor 8 and i've just OTA updated to B360, everything working fine but i have this very problem. When charging the phone (genuine huawei fast charger) touchscreen doesn't respond as it should and scrolling is awful. As soon as I unplug the phone it gets back to normal.
Any ideas? It didn't have this beahaviour before upgrading.
Click to expand...
Click to collapse
Tale case off, take screen protector off, clean screen, try another power outlet, try hard reboot(hold power button until reboot).

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