[Q] N5 screen issues while charging - Nexus 5 Q&A, Help & Troubleshooting

So when I plug my N5 into charge, the screen starts recognizing "ghost" touches and does its own thing. Like when its charging its distorting the electric captive touch... Anybody else having the issue?

th3cavalry said:
So when I plug my N5 into charge, the screen starts recognizing "ghost" touches and does its own thing. Like when its charging its distorting the electric captive touch... Anybody else having the issue?
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I am. I'm suffering it with my Nexus 10 as well as my Nexus 5, in my N10 the problem is much worse.

Same here, although for me its more often for my screen refusing to record my touch than recording ghost touches.
This is the case for Nexus 5 and Nexus 4 I had previously.

BTW, you can use an app like this to help testing the issue.

If you aren't using the charger that came with the phone this will happen.
Sent from my Nexus 5 using Tapatalk

joshnichols189 said:
If you aren't using the charger that came with the phone this will happen.
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Click to collapse
In my case this happens with the official chargers, both for the N5 and N10 :crying:

I have the same problem here.
I already had this problem with my Nexus S. Using always the charger received with the phone.
I've noticed that sometimes is more annoying than others. It doesn't depend on the charge level, if you are charging by PC or how many apps are opened.
I think it's a temperature related problem, and it is happening when you are using the phone "a lot" while charging. But I'm not sure about that.
Anyone has more information about this?
P.D.: Now I noticed that I was experiencing this problem. My charge level was 96%. When it reached 100% this problem faded away.

Related

[Q] Help - Touch screen not as responsive to clicks when tablet is on charge

I do not know whether others have this issue and noticed the touch becomes a little unresponsive to clicks when the tablet is charging.
Wanted to know is this something only with my tablet or does anyone face the same issue its just I need to press a little hard to click scrolling and all is fine
Same thing happens to mine
Sent from my GT-N8010 using Tapatalk 2
[QUOTE=samir_a;33084561]I do not know whether others have this issue and noticed the touch becomes a little unresponsive to clicks when the tablet is charging.
Wanted to know is this something only with my tablet or does anyone face the same issue its just I need to press a little hard to click scrolling and all is fine[/QUOTE]
U are absolutely right ..i was trying to figure out why my touchscreen was unresponive at times but not all the time ,when i stumbled on this post....i took out the charger and it was very smooth but when i put it back on the problem resurfacs...
I wonder why this happens
Same here for all my samsung tabs (7 , 10.1 and n8000 )
Sent from my GT-P1000 using xda app-developers app
I noticed this on my Samsung Galaxy SII phone today. I figure it's that the capacitive screen is messed up somehow by the extra electromagnetic field of the charge coming down the wire or something. Maybe I have a "noisy" power supply. I might changing chargers tonight and see if that affects it at all, in case the charger is dodgy and creating some sort of line noise. Who knows.
If you hold the device firmly in your other hand (rather than, say, having it on a table) it seems to improve things a lot. After all, that's how capacitive works.
MercuryStar said:
I noticed this on my Samsung Galaxy SII phone today. I figure it's that the capacitive screen is messed up somehow by the extra electromagnetic field of the charge coming down the wire or something. Maybe I have a "noisy" power supply. I might changing chargers tonight and see if that affects it at all, in case the charger is dodgy and creating some sort of line noise. Who knows.
If you hold the device firmly in your other hand (rather than, say, having it on a table) it seems to improve things a lot. After all, that's how capacitive works.
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Yes it is how capactive work but it is Samsung's fault not to proper ground the screen , HTC products are well grounded and don't have this issues
Sent from my GT-N8000 using xda app-developers app
Well I thought so I was worried that this was an issue with charger or something but until its normal issue I am ok with it
I've had this happen on my Samsung devices when using no-name chargers, never with the official charger though.
Nirvana388 said:
I've had this happen on my Samsung devices when using no-name chargers, never with the official charger though.
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Click to collapse
It happens with the stock charger too and yeah it is Samsung's fault. I was quite surprised when I first noticed it coz the difference in responsiveness is huge.
Juat a quick note , after changing the charger the problem is solved , the problem is in the grounding of the charger not with the note itself , but the fact is that most Samsung chargers are defective , 3 out of 4 chargers that I have have this problem
Sent from my GT-N8000 using xda app-developers app

[Q] Erratic Ghost Touches

Has anyone had a problem with their nexus 5 where the screen would randomly start pressing things? It usually happens multiple times and is very erratic. Contacted Google and will send back for a replacement just wondering if anyone else is having this issue.
Yap, me too.
Had it a while back but it seems to have stopped.
Sent from my Nexus 5 using Tapatalk
Never anything like that but what I have done a few times is my palm touches the bottom right of the screen when I reach for the top left corner while right handing it. Coming from an iPhone so I guess it took a bit to get used to the larger screen
I requested for a replacement to Google Play this morning. They send it this evening. I should
get my replacement early next week. Good service I would say.
I'm glad I'm not going crazy! This is happening to me too! Is there any way to resolve this without having to go through the RMA process?
Only While Charging
I'm getting some erratic touch behavior, but only when the phone is charging. I take it off the charger and it seems fine.
I'm not getting total phantom behavior, but when I swipe from home screen to home screen, sometimes an app will get activated. Same with pulling down the notification area.
It makes me think there's a charge leaking through to the display components somehow.
I'm going to give it a week and then RMA it if it doesn't go away.
I have it too
I have it too but only when I connect my USB to the computer...
It's sucks cos I'm an app developer...
Is there any fix for that?
ofear said:
I have it too but only when I connect my USB to the computer...
It's sucks cos I'm an app developer...
Is there any fix for that?
Click to expand...
Click to collapse
Sounds like a dodgy USB cable or port.
Same issues with my Nexus 4
I notice my issue is mostly when my phone is charging or when I'm using my mobile hotspot. Tends to get extra warm when im using both. Which leads me to believe its an overheating issue (the heat is throwing off the digitizer causing it to maybe think its being touched?) Is anyone else noticing the same?
Yes, but only while on wireless charger and even then only sometimes.
I take it off, push power button twice and it's gone.
I'm also experiencing this if my Nexus 5 is charging using the original Wall charger and cable.
Still no fix for this? Really annoying, I need to unplug my phone to the charger so that I can use it again normally
Same issue here
https://code.google.com/p/android/issues/detail?id=62748
This usually happens when you use some other charger/usb cable than the original one
Sent from my iPad using Tapatalk
This also sometimes happens when you have wet or moist fingers
Sent from my Nexus 5 using XDA Premium 4 mobile app
I'm using original cable and wall charger. I also don't have wet finger or hand when experiencing this issue
Sent from my Nexus 5 using xda app-developers app
I also have the same problem only when otg or pic is connected through usb

[Q] Touchscreen Issues, Ghost touches, etc...

Recently my Nexus 5 has been acting weird. the right side of the touchscreen sometimes becomes completely unresponsive and sometimes phantom touches occur. I've tried reinstalling android and the problem is still there. I've noticed its gotten better once i removed my screen protector but from time to time the screen still acts up. I was thinking maybe it has to do with humidity or temperature. Anyway has anyone else had this kind of issue? Any suggestions for a fix other than replacement?
is this happening when plugged in/charging only
simms22 said:
is this happening when plugged in/charging only
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Click to collapse
No it seems to happen randomly even when not charging, really weird
i asked because thats common behavior for a malfunctioning charger or one with too much voltage.
simms22 said:
i asked because thats common behavior for a malfunctioning charger or one with too much voltage.
Click to expand...
Click to collapse
Yeah I've heard about those issues with charging, but I'm using the charger that came with it, that shouldn't cause any issues right?

Nexus 5 touchscreen issues

Hello. I recently bought a Nexus 5 (like 2 days ago) and I'm having some issues with the touchscreen. When my battery gets to 25% or lower, the screen goes mental. The so called ghost-touches are getting a hold of it and I can barely do anything. Today the battery got to 10% and the touchscreen 'dieded', as in I couldn't even unlock the screen. It did show some minimal movement but that was it. After I plugged in the charger everything went back to normal and the touchscreen acted like it should, no ghost-touches or anything.
Someone told me this problem might have something to do with some battery saving settings, but I couldn't find any kind of option similar to that. Any thoughts? Can I fix it somehow? Is it a general Nexus 5 problem? Should I send the phone back to warranty? Thanks.
Nothing? :<
Water damaged?
Sent from my Nexus 5
And who is this "someone"?
The phone is not water damaged. That someone is a friend of mine.
BilboTrousing said:
The phone is not water damaged. That someone is a friend of mine.
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Click to collapse
If your friend told you to jump off of a bridge, would you listen to him? Find a more reliable source. Friends tell you hearsay
Sent from my Nexus 5
There are no battery saving settings. What's happening to you is not normal. I've been reading this forum for a year and never seen anyone with this issue.
I've seen it when charging off a cheap cable but not whilst discharging. I would consider returning it. Its clearly a fault

Wireless Charging Issues?

All,
I purchased the Note 5 from Best Buy, yesterday, and received the free charging pad. I used the charging pad for the first time last night while I was sleeping. I woke up a couple of times during the night and noticed that the charging pad was flashing blue and the phone was not charging. I pulled the phone off, waited about 30 seconds, then put the phone back on an it started to charge again. I did this three times and it always ended up back with the flashing blue light. Doing some research this morning, a flashing blue light indicates the phone is not placed on the charging pad correctly. I had try to make sure the phone was properly centered on the pad each time. Has anyone else been battling a similar issue? Thanks in advance.
Yes I had the same problem here and I think that's same solution fix it once I got it centered where the Samsung word on the charger is Horizontal with the Device and I get a good connection everytime
Sent from my SM-N920V using Tapatalk
waco2hot33 said:
Yes I had the same problem here and I think that's same solution fix it once I got it centered where the Samsung word on the charger is Horizontal with the Device and I get a good connection everytime
Sent from my SM-N920V using Tapatalk
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Click to collapse
Thank you for the response. I have been messing with it this morning and it does seem to be ok if I really make sure it is centered. I guess it is just really sensitive with alignment. I will see how it goes tonight. With my previous wireless base, it would always have issues after the phone was on it for 4+ hours. I am hoping that is not the case here.
Yeah. I had issues with it last night. It started charging right when I put it on there but sometime right after I went to sleep, it must've stopped working.
Sent from my SM-N920V using Tapatalk
Juice3250 said:
Yeah. I had issues with it last night. It started charging right when I put it on there but sometime right after I went to sleep, it must've stopped working.
Sent from my SM-N920V using Tapatalk
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Click to collapse
I also experienced the issue again last night. It just stops working after the phone has been on the wireless charger for a while. It looks like wireless charging overnight is not an option . Has anyone had success with wireless charging for an extended period of time and had the phone get to and stay at 100%?
I had to turn daydream on. Mine would start flashing blue after the screen timed out. I have daydream set to activate while charging and no issues since.
ajrich80 said:
I had to turn daydream on. Mine would start flashing blue after the screen timed out. I have daydream set to activate while charging and no issues since.
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Click to collapse
The problem with that is I want to charge the phone in my bedroom while I am sleeping...I do not want the extra light from the screen I guess I could just create a black photo and have it use only that one.
PrsnlCrcl said:
The problem with that is I want to charge the phone in my bedroom while I am sleeping...I do not want the extra light from the screen I guess I could just create a black photo and have it use only that one.
Click to expand...
Click to collapse
I use Google clock and the light from the charger is brighter than the dim clock on the screen
PrsnlCrcl said:
All,
I purchased the Note 5 from Best Buy, yesterday, and received the free charging pad. I used the charging pad for the first time last night while I was sleeping. I woke up a couple of times during the night and noticed that the charging pad was flashing blue and the phone was not charging. I pulled the phone off, waited about 30 seconds, then put the phone back on an it started to charge again. I did this three times and it always ended up back with the flashing blue light. Doing some research this morning, a flashing blue light indicates the phone is not placed on the charging pad correctly. I had try to make sure the phone was properly centered on the pad each time. Has anyone else been battling a similar issue? Thanks in advance.
Click to expand...
Click to collapse
You have to have something creating a small gap between the phone and the charger, I had the same issue and found the answer in some thread I can't find now. I just put a couple pieces of paper in between the phone and the wireless charger I guess because it works through some sort of electronic field the phone without a case sitting right on top is too close. Either way when I get my case the issue should be gone but put something there and that should do it, mine charges all the way now and it's fast.
gotsaved289 said:
You have to have something creating a small gap between the phone and the charger, I had the same issue and found the answer in some thread I can't find now. I just put a couple pieces of paper in between the phone and the wireless charger I guess because it works through some sort of electronic field the phone without a case sitting right on top is too close. Either way when I get my case the issue should be gone but put something there and that should do it, mine charges all the way now and it's fast.
Click to expand...
Click to collapse
Well, I picked up a case today and am still having the same issues .
My girlfriend works for Samsung, she told me the issue lies within verizon's software with the new note 5's, and they are working on an update. Mine does the same thing on a Samsung pad that worked fine for my note 4 with wireless case back. Apparently it happens every time the phone receives any kind of notification, I'm going to place the phone on airplane mode tonight to see if that works. Case/no case is not the issue.
Mpower14 said:
My girlfriend works for Samsung, she told me the issue lies within verizon's software with the new note 5's, and they are working on an update. Mine does the same thing on a Samsung pad that worked fine for my note 4 with wireless case back. Apparently it happens every time the phone receives any kind of notification, I'm going to place the phone on airplane mode tonight to see if that works. Case/no case is not the issue.
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Click to collapse
That is interesting. I just stopped by a Best Buy store and talked with the Samsung rep. He said he has the same issues and thought it was a problem with the charger. Best Buy said they would let me exchange it for a different charger, but I may wait to see if an update can fix it. Thanks for sharing!
The problem is using it without a case. The charger is assuming there is a case and if there is no space between the phone and the charger it will stop charging after a few minutes because the voltage is too strong when they are too close. Put a few pieces of paper in between and you should be fine. Or get a case.
Sent from my SM-N920V using XDA Free mobile app
tbonephile said:
The problem is using it without a case. The charger is assuming there is a case and if there is no space between the phone and the charger it will stop charging after a few minutes because the voltage is too strong when they are too close. Put a few pieces of paper in between and you should be fine. Or get a case.
Sent from my SM-N920V using XDA Free mobile app
Click to expand...
Click to collapse
Have a case on and it seems to be working fine. Never tried it without a case though.
tbonephile said:
The problem is using it without a case. The charger is assuming there is a case and if there is no space between the phone and the charger it will stop charging after a few minutes because the voltage is too strong when they are too close. Put a few pieces of paper in between and you should be fine. Or get a case.
Sent from my SM-N920V using XDA Free mobile app
Click to expand...
Click to collapse
I no longer have the Samsung charger, but when I did, I could not get it to work even after adding a case and paper. I think some carriers seem to have more issues. I am on Verizon.
PrsnlCrcl said:
I no longer have the Samsung charger, but when I did, I could not get it to work even after adding a case and paper. I think some carriers seem to have more issues. I am on Verizon.
Click to expand...
Click to collapse
I'm on Verizon and mine works fine. It took me a few minutes to get it placed on the charger correctly but it works great. Also, I came from the s6 and it would charger as well but I would wake up with only 80 something percent since once it charges to 100 it stopped charging. The N5 however if it discharges to a certain point it apparently restarts the charging process.
Tried 2 of the Samsung wireless chargers and both had the same problem on the S6 Edge + and the Note 5. The Samsung rep at Best Buy said that the workaround is to put the phone in daydream mode. She said the Note 5 and S6 Edge + go into too deep of a sleep. She said to use the work around or we have to wait for the fast wireless charger to be released.
Has anyone confirmed that the Verizon Note 5 will not have the blinking blue light not charging problem? I haven't seen any OTA updates to fix this issue on Verizon like others have reported that AT&T did.
dja2k
No, I'm still having the blue blinking light on the samsung fast wireless charger (it happens a little while after placing the phone on it). Basically makes the charger useless for now until we get an update. It's a shame because I bought the official Samsung charger and I'm having to resort to plugging in my phone still.
Verizon has never been quick to release phone updates, so it is likely still in "testing" phase....
wireless charging
SwordOfWar said:
Verizon has never been quick to release phone updates, so it is likely still in "testing" phase....
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Click to collapse
wish we could be testers

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