Hello,
First of all, I'm totally new to all the rooting/unlocking stuff on android. I am trying to unlock my TF700T (as first step) to install CROMBi-kk in order to get a smoother tablet + 4.4
Well I've downloaded the unlocking .apk directly from ASUS (v7) and started it to unlock it - but an error occurs: unknown error / network blabla.
After using some google, I found out that I maybe have to enable USB-Debugging or stuff like that - tried it, didnt work. Then I read something about that the serialnumber has to be registered with the devicetracker of ASUS. So I went to the page, logged in with my google account and entered my serialnumber -> error: time-out. Next I changed to my PC and went to the devicetracker site: Again I login with my google account and there it is a TF700T. After the page loads for ages a worldmap is shown in the background but still with a Loading label.
So my question is, what can I do to make it work? Are the servers maybe really down? And the networking error is really a networking error? Or is it a problem that I am sitting in germany?
Havent registered the product in any way so maybe thats a problem?
Turn off your firewall or use a mobile tethering hotspot. Also try unlocked v8.
Unfortunately a very common problem of Asus not having your tablet registered correctly in their database.
Email Asus support, attach a screenshot of your About Tablet page and tell them you cannot register for Device Tracker. Do not even mention you want to unlock! They do not waste resources on helping you to unlock.
Send them an email a day (including the screenshot) until you get a response. Send them two emails a day if they do not resolve it right away. Send then 3 emails a day - you get the picture....
You have to be persistent and turn yourself into a polite PITA.
Keep trying to unlock throughout the whole procedure. It may take dozens of attempts.
Sent from my K00C using Tapatalk
Please let us all know how this method of getting Asus to respond works for you. I have mailed them several times and nothing has been done. Mine is still not unlocking. But, I never did try being THIS persistant.
Good luck!
Same Problem, now Solved!
I contacted Customer support and told them that i am a teacher who has had items stolen in the past ( truth), and i needed to register device tracker. the customer support person asked for a screenshot of the error, my serial number and MAC address. She said the would send it to HQ, and get back to me once the solved the problem... That was last thursday. This morning i got an e-mail from her with the all clear. I was able to signup with device tracker. I will try to unlock later today when i get home from work, but i think i should be able to. will update when i get home and try to unlock the tablet.
swau79 said:
I contacted Customer support and told them that i am a teacher who has had items stolen in the past ( truth), and i needed to register device tracker. the customer support person asked for a screenshot of the error, my serial number and MAC address. She said the would send it to HQ, and get back to me once the solved the problem... That was last thursday. This morning i got an e-mail from her with the all clear. I was able to signup with device tracker. I will try to unlock later today when i get home from work, but i think i should be able to. will update when i get home and try to unlock the tablet.
Click to expand...
Click to collapse
I love the work arounds we have to go through to use the device how we want to and not how Asus wants us to! :good:
Now be thankful this isn't Apple we are dealing with
swau79 said:
I contacted Customer support and told them that i am a teacher who has had items stolen in the past ( truth), and i needed to register device tracker. the customer support person asked for a screenshot of the error, my serial number and MAC address. She said the would send it to HQ, and get back to me once the solved the problem... That was last thursday. This morning i got an e-mail from her with the all clear. I was able to signup with device tracker. I will try to unlock later today when i get home from work, but i think i should be able to. will update when i get home and try to unlock the tablet.
Click to expand...
Click to collapse
my tf700 is now unlocked!!!
Related
I manage a bunch of WM phone at work.
I got a strange one.. that I can't figure out
Now normally I try and convince people at work to get an HTC..
But I have a few Moto Q and now a few Samsung users.
One new user just got a Samsung Epix (SGH-i907), and I setup an IMAP email on it same as all the other users. No Problem. Phone works well.. Kinda like the mouse/touchpad thingy..
Anyway..
Then a few days later it won't send email. Still recieves, but trying to send no matter what address gives you.
"The message(s) could not be sent. Check that you have network coverage and that your account information is correct. Then try sending again."
No matter what I tried it would still error out.
Tried sending via SSL.. Shut down completely... Nothing..
If I delete and re-setup the account it would work again for a few days then the same thing all over again..
Anyone got any ideas....
I am at a loss...
ATT Sim, Untouched phone, nothing even installed on it beside the default apps and Google Maps.
although youve not installed much according to your sig youve got a custom rom. i recomend going to the rom thread and searching for similar issues if you cant find any then ask in that thread
-PiLoT- said:
although youve not installed much according to your sig youve got a custom rom. i recomend going to the rom thread and searching for similar issues if you cant find any then ask in that thread
Click to expand...
Click to collapse
My sig is my phone..
Nothing to do with the phone in question..
then unfortunatley im out, i dont know much about att roms
only thing i can think of is if the password for the email account is changed every few weeks or whatever by default then you may run inti problems
i did this once and i couldnt think of why my phone couldnt connect not realising that id changed the password online
I finally figured out the issue.
It's with only some of the earlier builds of WM 6.1
From Microsofts site:
The problem occurs if a mobile operator doesn't use this feature, and therefore doesn't supply a value for the alternate SMTP address. When the mobile device fails on any attempt to connect to the e-mail provider's default SMTP server, Windows Mobile 6.1 automatically loads the value for the alternate SMTP server—which in this case is blank. The e-mail account configuration details are then corrupted, which results in loss of the ability to send e-mail with that particular e-mail account.
Click to expand...
Click to collapse
Here is the Fix.
http://www.microsoft.com/downloads/...d2dd-44f2-86e5-1e53aad7fb7a&displaylang=en&tm
Hi,
It all started about about 6 month ago, when i received my HTC Desire z (my 5th HTC branded phone).
I signed up on the all new HTCSense.com service. And it worked. At least for some time.
About 3 month later, i noticed i could not log in my HTCSense account anymore. Either from my phone or my laptop.
Here are the symptoms (on my laptop) :
On the login screen, i enter my email and password.
Then i click on Login
The Login button greys out and i have circle on the left to signify the site is "working".
I can wait up to 10 minutes, and the page doesnt change.
Sometimes after 20 or 25 minutes the website displays this error : "HTCSense.com is currently down for maintenance. We'll be back soon!"
I tried, and got the same result on Chrome, Firefox, IE9, and on 2 different computers
If i tried the "forgot your password", i got the same symptoms.
Out of curiosity, i tried to sign up a new account, with a new email, and guess what? it worked perfectly.
So i tried to type the wrong password on the sign up page, but logically, it warned my the password was wrong directly, so with this new account, i could not recreate the symptoms from the 1st account with this new account.
Therefore, i concluded it was a problem with my account and not password related.
So, 1 month later, i contacted HTC support Hotline, and they told me to wait a few days because their server were under maintenance and it would be back 2 days later.
So i waited .... 5 days... and it still didnt work. So i called again, and they kept telling me the same thing : "the server is under maintenance"
So i decided to use HTC Support online, and i explained my problem again and again by email.
But i always got the same answer : the server is under maintenance !!!
This was 2 months ago, and the server is still " under maintenance" ... But only for me.
So i decided to give up, and asked them to delete my HTC Sense account since i couldnt even login anymore.
Here is their answer to my request :
"Thank you for contacting us, Please try the following : In Sense.com website, after login in, go to Account > red link “Click here to delete your HTC Sense account” > input password"
There i think i could have grabbed a gun and kill myself, which obviously, i didnt
After i wrote them back, and made them understand i couldnt use this method to delete my account, they asked me to give them my login informations and PASSWORD.
Any sane web developper will know that if you need to ask the password of a customer to delete their account, there is something really wrong in their design. But well, i complied, and i sent them my password.
Now, here is their new answer : "our server is currently under maintenance so we cannot delete your account at this moment. We will do it as soon as the servers are back online".
Now i think will find some rope and hung myself
What else can i do?
you gave them your password? big no no.
call them up and don't get off the phone until it's resolved. go to a manager if you have to. it's pretty obvious that their scripted answer is of no use to you.. if they say "the server is under maintenance" again, tell them that's the answer you've received for weeks and that you will not get off the phone until it's fixed.
perhaps......
It all depends at what time you call. I have called in the afternoons/evenings and the support sucks. I have called in the morning time and I have gotten exceptional support from them. Better luck in the future, have an awesome day.
I'm new to HTC and tried to register for HTC Sense and never got the verification email. I logged a support request and have been asked for my username, password, secret question (and answer), phone make and model, phone number, IMEI and serial number!
Why they need all or even any of that information in order to delete or reset my account I have no idea but I responded by telling them politely to 'go whistle' and I am awaiting their next inspired suggestion.
I have worked in IT for over 20 years and you just don't go asking for this stuff if you are a legitimate support service. I'm distinctly unimpressed so far and looks like HTC Sense is one service I will be managing without.
Andy
htc = pia
I love my EVO 4g, but tolerate HTC. After about a year of owning it, I finally tried to set up an HTC.com account. I had been running AOSP ROMs for most of the time, and just decided to try Sense again. I got the same sort of "servers are down" messages. I tried alternate email account and user name...same results. Its not a big thing to me, I can get most any widget or wallpaper or whatever from a dozen other places. Sense is pretty, but it is a resource hog. I don't want the widgets, I want memory and storage space back.
Is this Application like Ipone have ones?
even if you get it working mate it ll just stop working after a while. ive had to remove and add the account to the phone a few times to make it sync again. as it stands just now I get no gps details or phonecall details the phone wont lock but I can see my messages at least.
Lol, almost a year later and the servers are still under maintenance....
Hi, I don't know if this is the right spot for this but I have been looking for days and have not found anything. So, pleas, if the information is here and I missed it let me know. Thanks
I have had my Acer A100 for over a year now. I have a lot of stuff on it that I don't want to loose.I bought it from Best buy on black Friday for $189. About a week ago I picked up my tablet and entered the screen lock and it did not work. I did this until it took me to a new screen where I am suppose to log in to my Google account to get back into my tablet. I know both my screen lock and my Google account log in info and none of it is working. To check I even logged into my Google account on my computer and everything worked just fine. I even logged into my Lockout Security app and did the GPS locator and the siren test and it all worked (this is my tablet and it is not stolen).
So my fist issue is I can't even get back to the screen lock to try and enter my screen lock code. I know that I tried five times already but I don't know what else to do because my Google account isn't working.
The only thing that I can think of is when I first setup my Google account on the tablet I was using a password that I have since change about three times. So maybe my tablet wants me to use my Old password. The problem with that is I have a lot of them and I can't be certain which one I used at the time. I have a good idea but I have already tried them too and they are not working.
I just don't know what to do, does anyone know if I am doing something wrong? Or is there a way I can get my tablet back.
Update
I have now talked with both google and acer reps multiple times and after the countless times I have been on hold I have come to the conclusion that I am getting the runaround. So, I gave up on trying to get help fixing this problem from acer or google, so now I will have to do exactly what I was afraid of, a factory rest ...
After trying to do a factory reset I get the android on his back with the ! in a red triangle over it.
Does any one know what I can do from this point? Sorry, I'm sure that it is here in one of the XDA forums, if I don't find it before some one responds can some one give me the link to it? Thanks.
I swear this issue has to be server-side because I can't find any reason for the phone to behave this way.
XT1034
Android 4.4.2
System version 174.44.1
Stock + Rooted + Bootloader Unlocked
This issue happened BEFORE root & bootloader unlock as well. It even happened on Android 4.3 when I first took the phone out of the box. Please refer to screenshots below to show that weird things are happening.
In the stock mail app, no matter how many times I plug in variations of my credentials and our server, I always receive Can't Connect To Server as my error message.
I actually have 2 choices of ways to format my username. I've tried them both.
(1) long-domain.com\username
(2) domain\username
As can be seen below, my Active Directory record shows that I have ActiveSync features enabled for my account. I shouldn't have a problem with this.
HOWEVER, the server itself is acknowledging a successful connection because my phone shows up in the device list under my account. It's just that the phone seems to not like whatever response it's seeing from the server.
I've tried 3rd party apps. Touchdown works. Nine does not. I'd rather not continue to use Touchdown because its interface is hideous and I don't want to spend $20 on it. I can't be the only person who has had Exchange/ActiveSync issues on my Moto G, right?
We are sorry about causing inconvenience in using Nine. We first would like to review your logs for us to verify the details.
Please send the logs to [email protected]
Thanks,
9Folders Support Team
Recently I've been getting a notification on my watch about Samsung's Terms and Conditions being updated and that I needed to accept the new ones. The notification didn't provide anything clickable and just gave a link to account.samsung.com, which doesn't prompt me with anything. This same issue would pop up if the watch reconnected to my phone, or if I tried to use SmartThings or S Voice.
Then I saw a thread about this same issue on Samsung's help forum in which the top suggestion was a factory reset. Well, after doing that I was gifted with "Couldn't unlock, try again?" during setup. I tried unlocking with my Note 9 and with a spare OnePlus One, and neither worked.
Lastly I tried to unlock the device by using it in standalone mode, connecting to wi-fi on the watch, and signing into my Samsung Account on the watch, which greets me with: "The Terms and Conditions and the Privacy Policy have been updated. Use the link below to read and accept the legal information, then sign in again. http://account.samsung.com/" before kicking me back to the login screen.
Has anyone run in this before? This watch is a brick
This also only popped up recently. I've factory reset this watch and unlocked it many times before.
I have a Verizon Gear S3 Classic if it matters.
Update: I spoke with Samsung support and they declined to repair this as apparently an Amazon.com receipt is not a valid proof of purchase. I called Amazon and told them all of this and they let me return it for a full refund. That's the last Gear watch for me.
I have this issue also... Has anyone found a fix?