WM 6.1 (samsung) problem - General Questions and Answers

I manage a bunch of WM phone at work.
I got a strange one.. that I can't figure out
Now normally I try and convince people at work to get an HTC..
But I have a few Moto Q and now a few Samsung users.
One new user just got a Samsung Epix (SGH-i907), and I setup an IMAP email on it same as all the other users. No Problem. Phone works well.. Kinda like the mouse/touchpad thingy..
Anyway..
Then a few days later it won't send email. Still recieves, but trying to send no matter what address gives you.
"The message(s) could not be sent. Check that you have network coverage and that your account information is correct. Then try sending again."
No matter what I tried it would still error out.
Tried sending via SSL.. Shut down completely... Nothing..
If I delete and re-setup the account it would work again for a few days then the same thing all over again..
Anyone got any ideas....
I am at a loss...
ATT Sim, Untouched phone, nothing even installed on it beside the default apps and Google Maps.

although youve not installed much according to your sig youve got a custom rom. i recomend going to the rom thread and searching for similar issues if you cant find any then ask in that thread

-PiLoT- said:
although youve not installed much according to your sig youve got a custom rom. i recomend going to the rom thread and searching for similar issues if you cant find any then ask in that thread
Click to expand...
Click to collapse
My sig is my phone..
Nothing to do with the phone in question..

then unfortunatley im out, i dont know much about att roms
only thing i can think of is if the password for the email account is changed every few weeks or whatever by default then you may run inti problems
i did this once and i couldnt think of why my phone couldnt connect not realising that id changed the password online

I finally figured out the issue.
It's with only some of the earlier builds of WM 6.1
From Microsofts site:
The problem occurs if a mobile operator doesn't use this feature, and therefore doesn't supply a value for the alternate SMTP address. When the mobile device fails on any attempt to connect to the e-mail provider's default SMTP server, Windows Mobile 6.1 automatically loads the value for the alternate SMTP server—which in this case is blank. The e-mail account configuration details are then corrupted, which results in loss of the ability to send e-mail with that particular e-mail account.
Click to expand...
Click to collapse
Here is the Fix.
http://www.microsoft.com/downloads/...d2dd-44f2-86e5-1e53aad7fb7a&displaylang=en&tm

Related

New error ive never seen

When trying to login to Live messenger it goes through the sync processes then fails.
error is
Code:
Personal settings: Failed to synchronize
any ideas? I tried searching the forum but got no answer. It lets me login to messenger just fine, only thing not that does not sync is my personal settings.
Might be a server problem. Was it working before?
on a diffrent version of wm6 yes. ive tested it on 2 from this build maybe it is a server issue. i didnt think of that
I have had this error for a long time, figured i was the only one experiencing it....It happens on my phone and my wifes phone........experienced it on the Core rom and on Crossbow reloaded and on the one Im on now.
quote=nottoosmart;1310470]on a diffrent version of wm6 yes. ive tested it on 2 from this build maybe it is a server issue. i didnt think of that[/quote]
I get the same message as well, have been for quite a while. But your email etc all still syncs fine, and direct push seems to work on live mail too, so i dont think its a major issue??
reinstall Live. That is what I did as i had the same problems.
SayWhat said:
I get the same message as well, have been for quite a while. But your email etc all still syncs fine, and direct push seems to work on live mail too, so i dont think its a major issue??
Click to expand...
Click to collapse
Kinda major to me when im trying to get a good rom with no errors to push public. LOL. Im just picky that way
what version of windows live are you using?
Need to clear password and switch account.
If you clear your password and switch account in the Live options it will sync again.

POP3 email question

Hiya all,
I am a complete newbie to windows mobile devices. I Just received mt t-mobile mda touch, and am trying to set up one of my email accounts (yahoo.co.uk account)
I have tried setting it up with the auto tool, and manually putting all the details in, I know the are all correct, have tried about 8 times now!
Once its all set up, I click send/receive but it just goes back to tell me to check my username and password again. Another thing I noticed was that when I was checking all the settings, my starred out saved password appeared to have changed! (it seemed about 3 times as long as my actual password!)
Is there a way to fix this problem? I have tried to search the forum for this, and also everywhere else but can't seem to find a solution! I am search impaired!
I hope this makes sense to someone, its driving me a little mad!
Kara
Right, well ive managed to add my other main POP3 account which wasnt yahoo fine, My DP however has just got home and started to play with his new mda vario 3 (kaiser) Went to add email (same type of acc as my one that has worked) and hes now getting the prob I had with my yahoo one!!!
Any ideas?
Edited to add, ahh now hes sorted his out, something funky going on with the password!
My yahoo one still isnt working though.
Do u have a data plan that would allow you to access the web?
Yep, on t-mobile web n walk. Have browsed some web pages, and as i say, my main pop3 account is now downloading emails fine!
Kara.

Problems with email since rom update

Hi. for some reason since updating my mda vario 3 i cannot send emails using my ntlworld email.i can still recieve emails though.i have tried changing all settings in email but no joy.
I have also tried about 4 diffrent roms and a few diffrent radios.
at the moment im running on hardspl 3.29 , mobilevista 1.3 and radio 1.65.14.06
my hotmail emails work ok using windows live so to me it seems like an smtp error but ive checked and double checked and its what its always set to.
any ideas?
many thanks
I had a similar problem after flashing a ROM, and I don't know if this will help, but try going to:
Start > Settings > Connections (Tab) > Connections > Advanced (Tab) > Select Networks > Edit... > Proxy Settings (Tab) > Uncheck "This network uses a proxy server to connect to the Internet"
This worked for me, although I don't know if it will work for you, but I think it's worth a shot, as it also fixes the weather update in HTC Home.
Have a look at outgoing server authentification in the account setup - make sure it's enabled.
If you're receving but not sending this is most likely the cause.
no ive tried that aswell,just tried it again anyway and still no joy. cheers anyway
trying a new radio and rom but still dont think this will help.im stuck and need my email
jynxed1 said:
Hi. for some reason since updating my mda vario 3 i cannot send emails using my ntlworld email.i can still recieve emails though.i have tried changing all settings in email but no joy.
I have also tried about 4 diffrent roms and a few diffrent radios.
at the moment im running on hardspl 3.29 , mobilevista 1.3 and radio 1.65.14.06
my hotmail emails work ok using windows live so to me it seems like an smtp error but ive checked and double checked and its what its always set to.
any ideas?
many thanks
Click to expand...
Click to collapse
have you tried flashing back to the rom you had when it did work, just to make sure it's not some sort of network error related to your email service? Not that you can do anything about it now, but this probably should have been posted in the Kaiser General forum. Just for future reference. It's nice when people post stuff in the right places.
sorry didnt realise it should of been there,its all a little confusing.no ive not attempted to change back.ive tried the t-mobile reconstructed rom but that dosnt work.i think it may of started since upgrading from olieprof v1 to spl 2.8.
would you like to move this thread or delete it and ill repost?
This happens to me frequently when I change roms - out of curiousity did you use sprite backup to restore your info? I am on ATT and even though settings = proxy disabled/smtp server=cwmx.com/no authentication and haven't changed, my account will recieve email, but not send... I have also had some problems with some corporate emails when I try to reply, but not if I initiate the email myself (wtf?)
The solution for me was to delete the email account from the account picker and then click on new email account icon & enter all the info again for the same account - a PITA but it hasn't failed me yet.
If someone has a simpler solution I would be ecstatic.
Cheers -
no never used any back up just iped all my phone,the thing is my windows live will send and recieve.im just flashing back to ollis radio to see if it works again.
jynxed1 said:
no never used any back up just iped all my phone,the thing is my windows live will send and recieve.im just flashing back to ollis radio to see if it works again.
Click to expand...
Click to collapse
Since it's not even working on the original rom then i think the problem is either in the email network, or in the settings rather than the rom, but that's merely conjecture.
it was working on the origional rom though.ive now tried oli pof v1 again and no joy. ive also manually configured the email and also let the wizard do it for me. als been on to my email on the pc and tried sending from there to make sure the serverisnt down and thats ok.
anyone else got any ideas?
Smtp.ntlworld.com wont let you send email if your connected to the net using anything other than an NTL/VM connectionO (using GPRS?)
I believe its an anti-spamming measure.
The solution I found was to use my mobile operators smtp server- in my case, im on Orange, so I use smtp.orange.net.
Hope the helps
I thought my mobile operator smtp server (ATT - cwmx.com) was somehow identifying my phone as "different" with a non-stock rom/radio and thus blocking email send attempts, even when the ATT provisioning xmls were in the rom or when built from an ATT base...
I could eventually get the send function to work although by deleting existing account & generating a new account.
Cheers,
jynxed1 said:
Hi. for some reason since updating my mda vario 3 i cannot send emails using my ntlworld email.i can still recieve emails though.i have tried changing all settings in email but no joy.
I have also tried about 4 diffrent roms and a few diffrent radios.
at the moment im running on hardspl 3.29 , mobilevista 1.3 and radio 1.65.14.06
my hotmail emails work ok using windows live so to me it seems like an smtp error but ive checked and double checked and its what its always set to.
any ideas?
many thanks
Click to expand...
Click to collapse
If you are uk and using smtp.t-email.co.uk then Its worth noting there have been issues with the server (I phoned Tmob to find out).
I did manage to get my emails working in the end by deleting the account info and reapplying. I aslo would recommend not using the "apply auto settings" as for me, the settings were wrong and forced an IMAP setting. I deliberatley typed my yahoo.co.uk domain incorrectly so it would say "settings not found" then set it all up fully manually.
Hope some of this helps
SlyT

email Setup issue after WM 6.1

I always managed to setup my email automatically (windiows mobile 6 will connect to my email service provider and downlaod settings automatically).
I tried now 2 offical WM 6.1 ROMs but no luck, I can not setup my email any more neither automatically nor manually.
I am sute the issue is in GPRS connection (but I can use IE to connect to the internet) or in WM 6.1 itself.
did anybody noticed the same thing, and are there any work around this issue.
thanks
Many have this issue. Did you try searching?
I usually start off with, "I will make the assumption that your device is a Tilt". Then I state, "You need a few tools and change some settings". So here is another reenactment of previous post.
First you need to install attsettings.cab
Next, go to start>settings>connection>connection>advanced>select networks>Change both drop down menus to medianet>click edit on both>click proxy settings tab on both>and uncheck everything
Third, set up your email without saving your password.
Forth, install removehiddenproxy.cab
Fifth and finally, go back to your email settings enter your password then save.
You will be all set from here....
Wow, thanks, I did try to search but did not see this. Why all of this, what is the core issue behind it.
thanks again
one thing I fogot to mention, I do not live in the UK and my service provider is not AT&T, does this solution still applicable to me
thanks
worked for me
It is difficult to search for some solutions. I too searched and finally landed here. Thank you much, as your solution enabled me to send and receive email. Although it would connect to the internet with a browser just fine, it kept giving me connection errors when synchronizing.
I have the L26_Kaiser_Diamond_V7 rom installed.

How do i get messenger working on my S740

I've already posted this on the Rose forum, but i'm positive it's something fundamental ive missed on account of this being my first real HTC device.
I've just picked up my S740 and i'm trying to get it working with my Three sim card. The phone and the internet work oK, but i can't seem to get MSN working. I just get a cannot connect message.
In fact, i've even connected to my wifi network and messenger still does not want to work. There must be something simple i am missing!
I've even downloaded parlingo but it does not connect to either msn or yahoo messenger. The odd thing is that i browsed to the parlingo site on the phone, downloaded it on the phone, but when i run it can't connect.
I hope someone can help.
ktmduke2 said:
I've already posted this on the Rose forum, but i'm positive it's something fundamental ive missed on account of this being my first real HTC device.
I've just picked up my S740 and i'm trying to get it working with my Three sim card. The phone and the internet work oK, but i can't seem to get MSN working. I just get a cannot connect message.
In fact, i've even connected to my wifi network and messenger still does not want to work. There must be something simple i am missing!
I've even downloaded parlingo but it does not connect to either msn or yahoo messenger. The odd thing is that i browsed to the parlingo site on the phone, downloaded it on the phone, but when i run it can't connect.
I hope someone can help.
Click to expand...
Click to collapse
Uninstall Parlingo, you can use WLM easyly
READ here: http://forum.xda-developers.com/showthread.php?t=334621
Try to use the SEARCH button
Hope it helped,
OK, i've worked out the problem.
There's nothing wrong with the phone. The problem is with the f*@#ed up 3 Mobile SIM which totally locks up the device and does not allow you to do anything. I suspected something was up when i couldnt install the newer Live file due to insufficient rights.
So for anyone searching for a similar issue, you cannot use this device with a Three mobile SIM. Unless someone knows how to unlock it?

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