Hiya all,
I am a complete newbie to windows mobile devices. I Just received mt t-mobile mda touch, and am trying to set up one of my email accounts (yahoo.co.uk account)
I have tried setting it up with the auto tool, and manually putting all the details in, I know the are all correct, have tried about 8 times now!
Once its all set up, I click send/receive but it just goes back to tell me to check my username and password again. Another thing I noticed was that when I was checking all the settings, my starred out saved password appeared to have changed! (it seemed about 3 times as long as my actual password!)
Is there a way to fix this problem? I have tried to search the forum for this, and also everywhere else but can't seem to find a solution! I am search impaired!
I hope this makes sense to someone, its driving me a little mad!
Kara
Right, well ive managed to add my other main POP3 account which wasnt yahoo fine, My DP however has just got home and started to play with his new mda vario 3 (kaiser) Went to add email (same type of acc as my one that has worked) and hes now getting the prob I had with my yahoo one!!!
Any ideas?
Edited to add, ahh now hes sorted his out, something funky going on with the password!
My yahoo one still isnt working though.
Do u have a data plan that would allow you to access the web?
Yep, on t-mobile web n walk. Have browsed some web pages, and as i say, my main pop3 account is now downloading emails fine!
Kara.
Related
Hi all, I'm fairly experienced with the WM world (been using since WM2002) and am usually able to fix plenty of people's problems (on here and in the real world). I have run into an issue that I haven't quite been able to figure out. If it were my phone, I'd probably reflash a different rom on it (or even same one) and try it again fresh, but since it is not my phone I haven't tried it yet. Anyways, here is the issue.
My coworker has configured his phone running his provider's stock WM6.1 standard rom. He (well me, he had no idea it was possible until I showed him) is trying to connect his phone to the company's exchange server to get email on the phone. I have configured this (or instructed how to do this) for over 25 people where I work, and the only issues that I have ever run into were certificate issues. I manually pulled down the root certificate, made a cab file containing it, and installed it on his phone. This is easily verified by accessing the company's OWA site from Pocket IE. Without the certificate installed, a certificate warning appears, and with it you access without a problem (which I can do). So certificate, checked.
Now after a soft reset, it comes time to configure it. I get the email address, password, and domain in without a problem. Then the OWA address is put into the server address. Then the specific mail and calendar items are configured (such as retain last 3 days of mail, download 50KB of each message, show last 2 weeks of calendar, etc.), and finish is hit. The device successfully syncs, with no errors appearing on the screen. I even see items come down in activesync (such as syncing 82 contacts, 5 calendar events, and some emails).
I opened pocket outlook, and his inbox is empty. Odd, so I send him a test email from my AT&T Tilt (cooked WM 6.1 rom), and it arrives to his device on the next send/receive. Then, I hit send receive again on his phone and the test email disappears. I have tried changing the "retain" option for email from last 3 days to last 2 weeks, and no difference. Also the Calendar is empty. I sent him a meeting request and he accepted it, but it isn't on his mobile phone's calendar (but it is on the exchange calendar).
The only thing that I could think of is a rule to move everything to his personal folder on his laptop, but he says that he doesn't have one and moves everything over by hand. I'm thinking about swinging by his desk and confirming, but he isn't dumb and I'm sure he isn't lying about it.
I have been searching google (here and full internet google) without much luck. Thanks for any ideas to try, or else I'm gonna go soft reset his phone
Jason
Well he did tell me when he closed outlook on his work PC, everything started working right. I might try to swing by and look at his outlook afterall.
Jason
btw, if your poutlook syncs only new mails, and your server is configured to not keep messages on the server, the message might be deleted every other send/receive.
I manage a bunch of WM phone at work.
I got a strange one.. that I can't figure out
Now normally I try and convince people at work to get an HTC..
But I have a few Moto Q and now a few Samsung users.
One new user just got a Samsung Epix (SGH-i907), and I setup an IMAP email on it same as all the other users. No Problem. Phone works well.. Kinda like the mouse/touchpad thingy..
Anyway..
Then a few days later it won't send email. Still recieves, but trying to send no matter what address gives you.
"The message(s) could not be sent. Check that you have network coverage and that your account information is correct. Then try sending again."
No matter what I tried it would still error out.
Tried sending via SSL.. Shut down completely... Nothing..
If I delete and re-setup the account it would work again for a few days then the same thing all over again..
Anyone got any ideas....
I am at a loss...
ATT Sim, Untouched phone, nothing even installed on it beside the default apps and Google Maps.
although youve not installed much according to your sig youve got a custom rom. i recomend going to the rom thread and searching for similar issues if you cant find any then ask in that thread
-PiLoT- said:
although youve not installed much according to your sig youve got a custom rom. i recomend going to the rom thread and searching for similar issues if you cant find any then ask in that thread
Click to expand...
Click to collapse
My sig is my phone..
Nothing to do with the phone in question..
then unfortunatley im out, i dont know much about att roms
only thing i can think of is if the password for the email account is changed every few weeks or whatever by default then you may run inti problems
i did this once and i couldnt think of why my phone couldnt connect not realising that id changed the password online
I finally figured out the issue.
It's with only some of the earlier builds of WM 6.1
From Microsofts site:
The problem occurs if a mobile operator doesn't use this feature, and therefore doesn't supply a value for the alternate SMTP address. When the mobile device fails on any attempt to connect to the e-mail provider's default SMTP server, Windows Mobile 6.1 automatically loads the value for the alternate SMTP server—which in this case is blank. The e-mail account configuration details are then corrupted, which results in loss of the ability to send e-mail with that particular e-mail account.
Click to expand...
Click to collapse
Here is the Fix.
http://www.microsoft.com/downloads/...d2dd-44f2-86e5-1e53aad7fb7a&displaylang=en&tm
Hey all, I bought a HTC Touch Pro from Alltel back in December and have had zero issues with it till just recently. I ended up needing to do a hard reset and was able to back up all of my contacts/sms messages/etc... via another cab that I found on here. Since doing the hard reset, my msn.com email address is giving me crap when I try to sync it. When I say "giving me crap" I mean that it simply will not sync. When I hit the send/receive button, it goes straight to the "finished" notification, doesn't even appear to try to synch the folders at all. Also since the hard reset it automatically opens Windows Live, which it never did before. I created a gmail account just to see if it was an msn.com email issue. The Gmail inbox updates just fine, no issues at all, but the msn email just refuses to even try to sync. I'm not running any crazy roms/themes/cabs, all I have are the nocurtains, clear slider, and glass clock cabs installed, just purely visual cabs.
Anybody have any ideas on what I might be able to do to get windows live to stop opening automatically and get my msn email to actually sync? The msn email is my main one and I'd like to be able to access it on my phone. If my problem has been addressed here, I apologize, but I was unable to find it being addressed anywhere here or anywhere else for that matter. Maybe I'm just dumb and cant use the internet, but I was unable to find my answer elsewhere so I figured I could start a new thread and ask people who are more tech savvy than I am. Your help is greatly appreciated and I thank you all in advance.
As of Oct 16th I am still unable to get solid performance out of Gmail Exchange with ActiveSync.
There are literally hundreds of complaints across the web detailing the same issues I am having but I don't hear people saying much on these forums.
Does your ActiveSync/Exchange Gmail mail work properly? Does it work well? If so what ROM are you using?
nope does not work for me.
i get
the server you are attempting to synchonizw with is either not and exchange server etc.
anyone else??
It's works for me after i changes my user name to [email protected] instead of [email protected]
I'm using touch pro latest official rom.
Yeah you make it [email protected] rather than [email protected]
Mine is working flawlessly. I am running EnergyRom 10/14. I had the biggest pain in the ass of a time trying to set it up a couple weeks ago until I stumbled across a thread somewhere and BLAM!!! it started working.
here is what you need to do.
1.) when you enter your email address in the first step make sure it is all lower case. ie.. [email protected]
2.) make sure you uncheck the option to obtain server info automatically
3.) in the exchange address use m.google.com (case sensitive)
4.) now enter email address in all CAPS ie.. [email protected]
4.1) make sure your password is "exactly" as you would loggin in online. (case sensitive)
5.) make sure that you uncheck "tasks" and "texts" as they are not currently supported by GoogleSync.
5.1) PS> not sure if this helped me but when selecting what I want to sync I went into setting for "email" and change them to this
Download the past---- ALL
Message Format----HTML
Download size limit----Entire Message
Dont check Include file attachments.
6.) Hit finish and watch the magic happen.
Also under "Menu > Schedule" make sure that the Sync During Peak times and Off-Peak time are set to " As items arrive"
Hope this helps!
ALSO!!! make sure that you are already set up on Google Calender!! if not you are going to error out...
There were problems with it a couple of weeks ago, and it stopped working for me. I tried everything I could think of but couldn't get it working again. Then I deleted the account and reinput all settings and lo and behold it started working again and has worked perfectly ever since.
Rabangus said:
There were problems with it a couple of weeks ago, and it stopped working for me. I tried everything I could think of but couldn't get it working again. Then I deleted the account and reinput all settings and lo and behold it started working again and has worked perfectly ever since.
Click to expand...
Click to collapse
I wish...
Stock ROM, nope.
Custom ROM, nope.
Deleted multiple times, nope.
Reset all settings within Gmail account Settings, nope.
Frakin nothing...
Sparkz914 said:
Yeah you make it [email protected] rather than [email protected]
Click to expand...
Click to collapse
I wasn't using googlemail.com.
When it was first setup, I followed the instructions provided by the Gmail Sync website, everything worked fine.
Irisht said:
4.) now enter email address in all CAPS ie.. [email protected]
Click to expand...
Click to collapse
Thanks for taking the time to reply. My setup was identical to yours (all 15 times I have setup, resetup, etc) but I still have the same issues.
Contacts sync just fine (Confirmation that server address, email address, login info, SSL, etc are setup fine.)
The folders within the pOutlook/Gmail show up but nothing is in my inbox.
I can even send a test message from the phone with the gmail account, receive it at my gmail imap on a laptop or via the web, but not on the phone.
I can see those damn folders and send email, wtf.
Maybe I need to turn off IMAP on the Gmail account?
I was already set up to sync with google calendar, and that worked just fine.
I added my gmail to it, and it got all the messages, and even though I DID have include file attachments, it didn't actually get any attachments, or even show that an attachment was available to click.. so it's basically worthless.
back to checking every 15 minutes I guess.
at least with hotmail you can have it set to as it arrives.
using NFSFANs B13 ROM, gotta update to B14 still
Thresher said:
As of Oct 16th I am still unable to get solid performance out of Gmail Exchange with ActiveSync.
There are literally hundreds of complaints across the web detailing the same issues I am having but I don't hear people saying much on these forums.
Does your ActiveSync/Exchange Gmail mail work properly? Does it work well? If so what ROM are you using?
Click to expand...
Click to collapse
I am using the stock Sprint HTC Touch Pro ROM
There are many bugs and occasional lags of up to a couple of hours. Here are the bugs I have encountered:
Attachments aren't delivered
Calendar does not sync existing items from phone to Google, only ones added
Contacts are missing the category data
Well fixed mine not working. All i changed from the other settings for for it not to sync text messages and tasks and it now works I think !
Mine still doesn't work, no matter what shenanigans I try. I gave up, went back to IMAP, Outlook for contacts and usb/bt sync. I push my contacts to gmail via a silly file once in a while.
Oh well, at least Imap keeps things organized between all my email.
Gmail sync
I tried many different settings, but it kept telling me that there have changes on the server and it needs to start again. The only thing which made a difference, was setting the days to push as 1. It now works flawlessly, and has worked for a complete week. (I did not try syncing folders yet) I use it only for inbox notification, as the reply address cannot be changed to my domain name. So I use imap for sending and Microsoft exchange for notification (or if I dont mind the reply address to state *****@gmail.com
Hi
My Htc Pro 7 (one week old) seems to pretend that it is syncing. It only takes 2 to 3 seconds over Wifi but it doesn't bother downloading new messages.
My (only) email account on the phone is a Blueyonder account (powered by Google). The initial set up went off and collected the account info.
I have turned off SSL and deleted the port numbers from the SMTP and POP settings.
Reentering the username and password convinced it to download the rest of yesterdays emails but not the test one I just sent myself or the others that are on the server.
Outllok 2007 is set to leave copies on the server for 10 days and over the years WM and Symbian handsets have not experienced this problem.
Any suggestions?
Tnx
Since re-entering the username password- the phone is set to look every 15 minutes and ever hour or so it seems to go off- ask if there are any new messages and then download the odd one without bothering to do download the rest...
Am I really the only person who has a mailbox that is at least a day behind???
I guess I am going to have to reset the phone, and lose all my texts etc.
Nice one MuppetSoft!!! By removing our rights to tweak things you have also prevented us from fixing things ourself. Please stop trying to be Apple.
Sometimes the same thing would happen when I hard reset my phone and set up my Hotmail account for the first time. E-mails don't download even though I can clearly see them on my PC. After a couple hours though, it fixes itself and my e-mails appear regularly, and at times, I get alerts to my phone even faster than I would on my computer.
Maybe give it a jump start by using your phone to compose, send, deleted, etc. Otherwise if it still isn't working, then it may be bugged and a hard reset may be in your future.
Thanks for the reply prjkthack
I can send emails without any problems. I have only had the phone just over a week and I am pretty sure that on day one it was working properly. I only noticed the issue a couple of days after the Nodo update- not sure if there is a relation or not.
I guess I will have to wait until i have a day off work before i can prepare for a hard reset. Being undiciplined i tend to leave client contact details in the form of text messages, rather than saving them to contacts.
odder and odder....
it has finally managed to catch up and is now up to date.
I have not made any changes/restores.
Lets hope it stays that way.
Now all I need is my Dev account to be approved so that I can play with mango.
Just bumping my own thread.
The problem returned.
UNTIL I remembered that my Virgin (blueyonder) email account (powered by Google) needs to be in the following format recent:[email protected]
I am such a wanker and should have remembered sooner!!!!
I guess it is a timeout issue, ordinarily the email client asks the server if there are any messages- the server responds "sure about 10000", the email client says "sod that, I'm not cross referencing your list with the ones i am already aware of -I'm off".
With the addition of recent: it only asks for the emails received in the last week or two.
Hopefully the above will be of help to someone else in the near future