Recently I've been getting a notification on my watch about Samsung's Terms and Conditions being updated and that I needed to accept the new ones. The notification didn't provide anything clickable and just gave a link to account.samsung.com, which doesn't prompt me with anything. This same issue would pop up if the watch reconnected to my phone, or if I tried to use SmartThings or S Voice.
Then I saw a thread about this same issue on Samsung's help forum in which the top suggestion was a factory reset. Well, after doing that I was gifted with "Couldn't unlock, try again?" during setup. I tried unlocking with my Note 9 and with a spare OnePlus One, and neither worked.
Lastly I tried to unlock the device by using it in standalone mode, connecting to wi-fi on the watch, and signing into my Samsung Account on the watch, which greets me with: "The Terms and Conditions and the Privacy Policy have been updated. Use the link below to read and accept the legal information, then sign in again. http://account.samsung.com/" before kicking me back to the login screen.
Has anyone run in this before? This watch is a brick
This also only popped up recently. I've factory reset this watch and unlocked it many times before.
I have a Verizon Gear S3 Classic if it matters.
Update: I spoke with Samsung support and they declined to repair this as apparently an Amazon.com receipt is not a valid proof of purchase. I called Amazon and told them all of this and they let me return it for a full refund. That's the last Gear watch for me.
I have this issue also... Has anyone found a fix?
Related
I performed a factory reset using the Volume Up + Home button + Power button method.
When I rebooted the phone, I get a screen stating that the SIM card is activated and it has my phone number displayed. Pressing next gets me to the Samsung Account sign in screen.
It says that abnormal factory reset was done and that I need to sign in to my Samsung account to verify my identity.
When I try to sign in, it tries for a while and then I get a message that flashes momentarily, stating the there was an "error while connecting to SSL."
I know my Samsung user id and password are good since I can log in to my Samsung account through my PC.
I have a no WiFi indicator on the status bar, just LTE so I don't understand the SSL part.
Calling Samsung was no help. After almost an hour of online chat and calling the the help desk they switched me to their account support dept who said there was nothing wrong with my account and I need to call the jhelp desk again.
I have tried hard reset more than once with the same result.
Is there a way to get around this Samsung Account sign in screen so I can set up my phone?
Edit. Stock Lollipop no root
Edit: To add more information.
I purchased this phone on EBAY. I am trying to contact the seller to obtain the userid and password he used to set up the phone. I am not sure if I can get it or if this will solve my problem. Am I screwed or i there some other way around this problem?
Lenster45 said:
I performed a factory reset using the Volume Up + Home button + Power button method.
When I rebooted the phone, I get a screen stating that the SIM card is activated and it has my phone number displayed. Pressing next gets me to the Samsung Account sign in screen.
It says that abnormal factory reset was done and that I need to sign in to my Samsung account to verify my identity.
When I try to sign in, it tries for a while and then I get a message that flashes momentarily, stating the there was an "error while connecting to SSL."
I know my Samsung user id and password are good since I can log in to my Samsung account through my PC.
I have a no WiFi indicator on the status bar, just LTE so I don't understand the SSL part.
Calling Samsung was no help. After almost an hour of online chat and calling the the help desk they switched me to their account support dept who said there was nothing wrong with my account and I need to call the jhelp desk again.
I have tried hard reset more than once with the same result.
Is there a way to get around this Samsung Account sign in screen so I can set up my phone?
Edit. Stock Lollipop no root
Edit: To add more information.
I purchased this phone on EBAY. I am trying to contact the seller to obtain the userid and password he used to set up the phone. I am not sure if I can get it or if this will solve my problem. Am I screwed or i there some other way around this problem?
Click to expand...
Click to collapse
Hate to say, but you probably bought a stolen phone. There was an article somewhere in Q&A about getting around it but I couldn't say if it works or not, and getting support for this here is a little taboo. None of us want to be responsible for helping someone hack into a stolen device.
Understood but the iemi was clean and I was able to activate it on Pageplus which is a Verizon mvno.
Lenster45 said:
Understood but the iemi was clean and I was able to activate it on Pageplus which is a Verizon mvno.
Click to expand...
Click to collapse
use odin to restore
Google Samsung S6 reactivation lock bypass. Try calling Samsung again, maybe even Verizon if you can't get hold of the seller from EBAY.
Yeah. Seller claims he never created a Samsung Account id. (Beginning to suspect origin of phone) Samsung said they don't have service centers in my area and the one in Atlanta (closest to me) is no longer in service. Haven't tried Verizon yet but what the heck. Time to return to seller for refund.
Hi guys,
Don't ask why, at the time being I tought it was a good idea to disable oem in the developer settings while having a custom rom. That having said, I needed to do a complete reset with odin and flash the stock firmware. Because I still had my google account tied to my phone, they now want that I sign in with that account. After many failed attemps I changed the passwort an finally logged in. But then it said that I should use an account which was previously used with the phone. And I am 100% sure that that is the right one, but google tells me otherwise. I read something about a 24h lock if the password is changed. Is it as simple as waiting a day?
I know it is this email, because when I logged into google in the web, it showed me that the device was recently factory reset. It also showed me my phone nummber and I could see apps which I installed on this phone. I only have on, so that must me it?
I'm really lost here. I already searched for ways to contact google, but I came up with nothing email-related to my problem and I really don't wan't to call them. IIs there a working way to bypass it? I know there were some with earlier security patches.
Also, does anybody know, where I could post this in the google forums? I looked at all of them, but none would fit into my problem. The closest I got wouuld have been google play store
Don't know if it's usefull:
Samsung Galaxy S7 (SM-G930F) running 6.0.1 with firmware downloaded yesterday straight from Samsung
Try that:
Thanks for the help, but the problem resolved itself. After waiting for a day I was able to log in using the account I mentioned. Don't know if it was part of the protection to display that the account was not usable or not, but it hat me severely confused.
I have used this phone for 2 years. While the sale was going on I upgraded to the Note 8 and decided to give my daughter my S7. I set up the account with Family Lock and everything seemed fine, but it would never let me do anything. Even when I logged in as me! So I decided to just log in as me and remove all the family link bs. Well it wouldn't even let me add my account to the phone. At this point I should have called help, i know this. However I just deleted the family link which deleted my daughters email from even google services (she isn't old enough for an email so it just created a non-email type of google account).
So I go to reset the phone, but there's no options for resetting the phone. I have reset it 3 times in the past, I know what it looks like/how to do it. The option was NOT there. So I did the factory reset through the boot menu, and of course there's FRP. I've followed every youtube video, and many written out instructions. I did try Samsung but because my order from T-mobile doesn't have the IMEI on it, they won't repair it. *sigh* I even tried to use someone online to repair it via LOGmeIN but it was a scam.
Can someone help a computer nerd mom save her little girls phone?
Thanks in Advance
sheydee said:
I have used this phone for 2 years. While the sale was going on I upgraded to the Note 8 and decided to give my daughter my S7. I set up the account with Family Lock and everything seemed fine, but it would never let me do anything. Even when I logged in as me! So I decided to just log in as me and remove all the family link bs. Well it wouldn't even let me add my account to the phone. At this point I should have called help, i know this. However I just deleted the family link which deleted my daughters email from even google services (she isn't old enough for an email so it just created a non-email type of google account).
So I go to reset the phone, but there's no options for resetting the phone. I have reset it 3 times in the past, I know what it looks like/how to do it. The option was NOT there. So I did the factory reset through the boot menu, and of course there's FRP. I've followed every youtube video, and many written out instructions. I did try Samsung but because my order from T-mobile doesn't have the IMEI on it, they won't repair it. *sigh* I even tried to use someone online to repair it via LOGmeIN but it was a scam.
Can someone help a computer nerd mom save her little girls phone?
Thanks in Advance
Click to expand...
Click to collapse
Does it not allow you to login with your original email address still?
hello forum,
I bought my gear s3 watch from a dealer, without a formal samsung warranty. i had no problems with it for it reduced few dollars.
but, unfortunately, although it all seem legit and the firmware is OK, and updates are going in, there are features which are unavailable.
such as, backup and restore, downloading apps directly to the watch, downloading watchfaces directly, keep getting annoying samsung account message, to verify changes in policy but can't actually verify it, going into galaxy apps in the gear, i get a message which instruct me to verify my identity in galaxy apps but when i tap "next" nothing happens...
so, is there a way to get it all right? the guy in the store told me that it is like this and allright
tks
doron
Sounds like it had activation lock on it (not sure though, doesnt sound strict for activation lock) , would contact whoever's you bought it from and ask them to contact Samsung to have it removed if it is activation lock
I'd try full reset and then reactivate it with your own Samsung account. Sounds like reactivation lock as told above
Watch is out of region
I have a problem with my Note 9. Whenever I'm in China (I work here a lot), my Samsung Account logs out and cannot log in again. The notification keeps popping up (with sound) even after I clear it. It wants to remain logged in at all times or complains. I don't use anything by Samsung so have no need for it but the damned thing cannot be switched off** The problem disappears as soon as I arrive back in Europe.
It's almost as if the GFW of China is not allowing connection to Samsung servers or maybe Samsung rejects requests from China? But then, I get the same thing through a VPN and a SOCKS proxy, so I'm very confused by this. Could it be a time zone bug?
**I've followed every guide out there, Samsung services cannot be fully switched off or removed on a Note 9. Prove me wrong! please.
UPDATE, can't believe my luck. I've fixed it!
I logged into Samsung's website and was met with a prompt to Accept the latest Terms and Conditions. After I did this, the phone can log in and no longer complains. Way-to-go Samsung, you bunch of fools. There was no way to log in via my phone because of your stupid implementation of web services.
nadimaj said:
UPDATE, can't believe my luck. I've fixed it!
I logged into Samsung's website and was met with a prompt to Accept the latest Terms and Conditions. After I did this, the phone can log in and no longer complains. Way-to-go Samsung, you bunch of fools. There was no way to log in via my phone because of your stupid implementation of web services.
Click to expand...
Click to collapse
... stupid implementation of web services....