Database Info

SM-R765A - Problem after Tizen 3 update

Hi,
After the upgrade, I'm simply unable to Install any app/watchface directly from the watch.
When I press the install button, a message comes up saying "Verify your identity to activate your Samsung account. This is required to continue using this service and other features."
Point is that I see no way on how to activate it. To me is all activated... so no Idea on what they want me to do.
Please help.
Tks

This is good news that the lte versions are starting to get the update. You should be able to log into your samsung account from the phone and log out and then in again...you can also use the samsung members app or the "Contact Us" in the Gear App and send the question into Samsung and you may get a reply...
Sent from my iPad using Tapatalk

Another bug. I have credit card (black)when i win Samsung Rewards . When add this card , app Samsung Pay is closed.

maddie01 said:
This is good news that the lte versions are starting to get the update. You should be able to log into your samsung account from the phone and log out and then in again...you can also use the samsung members app or the "Contact Us" in the Gear App and send the question into Samsung and you may get a reply...
Sent from my iPad using Tapatalk
Click to expand...
Click to collapse
Tried the log in/out. Nothing.
Changed the phone and reset gear. Nothing.
No one else with this problem?

Really no one with ATT version had the same problem?

wisefreakz said:
Hi,
After the upgrade, I'm simply unable to Install any app/watchface directly from the watch.
When I press the install button, a message comes up saying "Verify your identity to activate your Samsung account. This is required to continue using this service and other features."
Point is that I see no way on how to activate it. To me is all activated... so no Idea on what they want me to do.
Please help.
Tks
Click to expand...
Click to collapse
Same problem here. No solution yet. I've already done factory resets, but no changes.

andre.berenguel said:
Same problem here. No solution yet. I've already done factory resets, but no changes.
Click to expand...
Click to collapse
Hi Andre... I sorted it out today.. it was a lucky move.
As you have notice, from time to time you receive a message at your watch saying that policy blablabla was updated andyou must go into a certain link and when you access it, there's no accept option.
Here's what you have to do:
1) Access the following link: findmymobile.samsung.com using same account you have logged at your gear app.
2) There will pop the option for you to accept the new terms blablabla. When you press AGREE you will be logged off.
3) Logging to the same link.
4) Reboot your watch and VOILA.
No more annoying messages and you can install stuffs directly from your watch.
Let me know if this works for you too.

All this talk about installing stuff on the watch. I use mine in a minimalist way - phone, text, email, tracking a walk or run, and weather. That's it. If I need more I go to my phone. But to each their own.

rogerperk said:
All this talk about installing stuff on the watch. I use mine in a minimalist way - phone, text, email, tracking a walk or run, and weather. That's it. If I need more I go to my phone. But to each their own.
Click to expand...
Click to collapse
Sure... but having annoying messages in the watch from time to time is a pain in the a$$.
Also, its like the watch wasn't acting normal... for me all good now.

wisefreakz said:
Sure... but having annoying messages in the watch from time to time is a pain in the a$$.
Also, its like the watch wasn't acting normal... for me all good now.
Click to expand...
Click to collapse
Oh I completely agree with you on that! The comment was extraneous. I had some UI notifications when I first got the update but after afew resets they went away. These watches seem to operate more on emotion than logic sometimes.

rogerperk said:
Oh I completely agree with you on that! The comment was extraneous. I had some UI notifications when I first got the update but after afew resets they went away. These watcher seem to operate more on emotion than logic sometimes.
Click to expand...
Click to collapse
Hahaha... Too much emotional!!!

wisefreakz said:
Hi Andre... I sorted it out today.. it was a lucky move.
As you have notice, from time to time you receive a message at your watch saying that policy blablabla was updated andyou must go into a certain link and when you access it, there's no accept option.
Here's what you have to do:
1) Access the following link: findmymobile.samsung.com using same account you have logged at your gear app.
2) There will pop the option for you to accept the new terms blablabla. When you press AGREE you will be logged off.
3) Logging to the same link.
4) Reboot your watch and VOILA.
No more annoying messages and you can install stuffs directly from your watch.
Let me know if this works for you too.
Click to expand...
Click to collapse
after 1 year this worked. Thank you so much. (I used Microsoft Edge without adblock to get to the terms page)

mythoc said:
after 1 year this worked. Thank you so much. (I used Microsoft Edge without adblock to get to the terms page)
Click to expand...
Click to collapse
Just found this thread after ages of this message on my S3 conneced to my Note 8 and this did not work. I used Edge, accepted the agreements, rebooted watch then phone and watch but still get the message!

Ghost in the Machine

Hi guys!
Tried the search but came up with nothing so here goes...
I must admit I'm not very tech savvy but I can follow instructions no worries
I joined mainly because my Samsung Galaxy S8+ (un-rooted) started to behave very strangely early this year.
(and I want to trick it up after warranty expires in August ?)
Short story is that my Samsung account got hacked (or it at least seems like it) and the perp was then able to control my phone remotely. It was incredible watching my phone do as it pleased and all I could do was sit back and watch. Funny thing is that I've never actually toggled the RC switch (find my phone)...
My local carrier (Telstra Bigpond - Australia) account as well as my Google account got taken over shortly after. This would have given whoever it was access to my 3 cloud accounts which add you can appreciate would contain some sensitive material.
Whoever is responsible could well be a member on here so "Hi, there!! "
I pulled my sim and sd card and switched the phone off so I could decide what to do next.
I got a password manager app, changed all passwords (lucky my partner had a spare iPhone 5S sitting around up I could get online) and factory reset the phone.
All seemed to be going well until a few days ago...
I got "timed out" on my Samsung account (is that even possible?!) and while I was putting the password in (on the Samsung website - silly mistake!) just as I hit next I noticed a few dots in a square pattern that did a spinning type of graphic over the password entry box.
Continuing onto the next screen where the two step verification was, which was to send a text to my phone to receive a code and bang! Before I even received the text a six digit code appears in the fill box on the screen (same spinning dots in a square pattern) right before my eyes and then I receive the text afterwards! The numbers matched!!
I’ve also been asked to enter my Google credentials on more than one occasion lately from being “signed out”...
I don't know what to do!
I've tried all of the popular virus type apps and a few file managers to no avail. More like I've been hacked than a virus?
I've removed apps and shut down almost all of them as well as toggling between mobile data and WiFi and restored the phone twice back to earlier backups from over 6 months ago.
I've only ever downloaded from the Play Store apart from just the once getting your better version of the Play Store XDA (LABS) app.
What might be noteworthy is when I was using Google's help function it said that I had a "modified Android" and to contact manufacturer. I can guarantee the phone has never been cracked open.
I can provide screen shots from DevCheck (FLAR2) but I really don't know what I'm looking at. I also don't have any unknown apps etc...
I really don't know what to do next...
Any advice please??
Sorry about the long post.
All the best,
Crackles

Took phone to Samsung and they wiped the device and installed current (Android Pie 9 w. Feb 01 security update) so was looking forward to having a play with the new os until I went to add my Samsung account details...
Entered the password then the 2-step security kicked in to send a text to my number.
The earlier 4 circling dots dropped the 6 digit code into the fill box before I even received the sms! Device (on it's own jumped straight to the remote control button in the Find my Device security section) then attempted to change the password!
Only thing that prevented that from being carried out was I had biometrics activated and stopped the action using my fingerprint.
Seriously no one has any idea on what to do?!
I also had installed a replacement sim card.
I also can't uninstall updates on certain apps like Google Play Services etc, and some apps either have a dead link (press it and nothing happens) or Play Store can't find the app when I hit the downloaded from Play Store thingy at the bottom of the app description page. Hope that makes sense.

As you said, they wiped the phone, which means they most likely flashed the whole firmware, so there's no way for any malware to remain installed. But for what it's worth, you can try to re-flash the firmware yourself using Oding to make sure the whole flash is clean.
If your phone really was infected with any kind of malware, it must have been a 3-rd party app you have (repeatedly) installed. Some apps like Google Play Services cannot be uninstalled because they are vital for system's (or rather apps installed from Play Store) propper functioning.
Also, even if you had infected your device, it would not be able to take control of your device to the extent you described because of app sandboxing, which cannot be broken unless the app constitutes itself as a system app (because every part of the system has to be cryptographically signed, this would break the boot and brick your device) or the user (you) would have to allow the app the necessary permissions to carry out these tasks.

Hey Kernel thanks for the reply ?
Yes I know what I'm saying sounds crazy and even the missus said I was nuts till I showed her.
I can't screen record any more either...
I'm noticing odd little things like when I pull the notifications screen down for a second or so the NFC, Bluetooth and nearby icons are lit up but then revert back to a if they were off. I've switched all of these items off in the settings so are they being sneaky?
So far nothing really bad has happened apart from not being able to put my credentials into the PayPal app. That's using both Last Pass auto-fill and manually entering the email and password. I've un-installed and re-installed many times and it's the same. I'm not going to add any banking apps just yet.
Facebook also got installed in the background about 4 times within a few minutes. Seemed odd to me. I think I've got a screenshot of that.
Malwarebytes found an issue with I'm guessing a theme I got from the Samsung Galaxy Store so I removed it, chose another and it seems OK.
There's still a few odd things happening like certain settings reverting back to something different from what I'd set.
I'll keep tinkering and post anything that stands out.
Is there an app or something that can check every file on my phone and tell if something isn't quite right?
I don't have a pc at the moment but when I do I'll look into Odin.
Thanks again for taking the time I know I sound like a lunatic and tbh I really wish I was haha!! :laugh:
Hmm interesting...
When I tried to upload the screenshot it stopped and said "bad request"...
Sent from my SM-G955F using XDA Labs

Could all this weird bs be happening if the home WiFi has been hijacked?
Sorry for dumb questions.
Sent from my SM-G955F using XDA Labs

Whatsapp does the same thing, autocompletes the code, before de sms is coming. This is not a malware. But, don't use password manager... Those can be hacked.

Really my password manager can be hacked?!
I'm using Last Pass.
So moving on I started to poke around the WiFi router and found the PnP enabled and my device was sharing with another device. I did not authorise this. I've since reset the router, changed the pin and access code, disabled the WPS and also factory reset the device that was "sharing" with mine... The owner of said device no longer lives with me. I'm just glad I confiscated the phone from him before he left.
When I'm researching possibilities of what could be going on with my phone the pages won't load. It's like my searches are being monitored and the data is being stopped. I tested this with my partner's phone (on mobile data) and the exact Web pages loaded right up on her's without a hitch! I tried again on mine and they just stopped. Pages would load straight away on mine if searching for something completely different like rc cars or bmx related content. Stuff to do with my phone just won't work ffs!
Like when I tried my first post on here. It simply would not post it up! I ended up having to copy/paste the draft and emailing it to another account that I made up on the spot on her phone. Hence the two usernames in this thread.
I got the 3C TOOLBOX app and in the app management section, Task Manager under service many of them are "custom entries" and I cannot un-tick, modify or reset back to the original version of any of these apps. Google Play Services was the worst. Pretty much every thing it was capable of doing had a "custom action" and I could not do anything with it.
Am I doing something wrong or do I have a serious invasion of my phone..?
Thinking about smashing this thing to bits and getting an S10+ ??
Also the Bluetooth, NFC & Nearby buttons almost any me of the day/night are on for a split second when I drag the motivation panel down. These are all set to "OFF" in settings...
What
The
F--k?!?!?!
Sent from my SM-G955F using XDA Labs

Is OnePlus trustworthy? Two login attempts on my Google account in less than 3 days.

Hello everyone. First post here.
I bought a OnePlus 7t back in February. Since then I've had several issues with dropped calls, getting messages super late, and connection issues overall. The past week it's gotten weirder, I'm getting log in attempts on my Google account from the other side of the world.
One attempt was from Taiwan and the other was from Vietnam. I've had a Google Account since the beta days and have never had this happen to me in the past and for it to happen twice in a week in strange. Countless phone over the years and this has all been happening since I got the OP.
Any suggestions?
Thanks for reading.

FloridaMan2020 said:
Hello everyone. First post here.
I bought a OnePlus 7t back in February. Since then I've had several issues with dropped calls, getting messages super late, and connection issues overall. The past week it's gotten weirder, I'm getting log in attempts on my Google account from the other side of the world.
One attempt was from Taiwan and the other was from Vietnam. I've had a Google Account since the beta days and have never had this happen to me in the past and for it to happen twice in a week in strange. Countless phone over the years and this has all been happening since I got the OP.
Any suggestions?
Thanks for reading.
Click to expand...
Click to collapse
I'd guess the two things are unrelated, did you change network provider & get your number ported, are you using RCS? RCS sends msg via Google servers (or does OnePlus route it via their serves in China? They do seem to collect excessive info form their phones & send to China servers)
The random login attempts could be someone you know trying to get into your account (just need a VPN to appear to be from those countries) or could be an indication another account/website/app (Chinese stock apps have form) has leaked your email address & password and people are attempting "credential stuffing" ie using that email & password on other sites, gmail would be prime target. Run the email address through "have I been pwnd", even if negative makee sure you use a different password on every account you attach any importance to as leak may be unknown at present & different passwords protect you against this attack (use a password app) and turn on 2FA for any important accounts.

Can fishy email images effect android devices?

Hi Guys,
I got a strange email in my emails, when looking at the email from / to it looked spoofed and I was about to click back but I accidentally clicked 'Download images', the ones that are usually blocked when opening an email, not actual attachments. Can JPEGs etc... contain anything malicious?
I factory reset my phone after that happened but that didn't stop my getting 3 calls from Africa this morning, 2 within one minute.

phoneNoob2020 said:
Hi Guys,
I got a strange email in my emails, when looking at the email from / to it looked spoofed and I was about to click back but I accidentally clicked 'Download images', the ones that are usually blocked when opening an email, not actual attachments. Can JPEGs etc... contain anything malicious?
I factory reset my phone after that happened but that didn't stop my getting 3 calls from Africa this morning, 2 within one minute.
Click to expand...
Click to collapse
They can, eg Stagefright or later in 2016 this
https://www.forbes.com/sites/thomasbrewster/2016/09/06/google-android-one-photo-hack/
or just last year
https://www.komando.com/security-pr...e-over-an-android-phone-with-an-image/543634/
which you phone may be vulnerable to if not still getting regular updates
and just this month patch also has media framework bug allowing possible escalation of privileges
https://9to5google.com/2020/06/01/pixel-june-20-security-patch/
however it could just be a coincidence you got a storm call, they just use computers to call from a number list or random numbers.
A factory reset may not get rid of malware that has been able to install itself in the system partition. You need to reflash the full factory image again. Or if your phone not getting updates any more from manufacturer you should ALSO flash a trusted custom rom ie Lineage OS from official source (hopefully there is one for your EXACT model) after you have clean flashed the most recent manufacturer ROM.

I use Android 10 with security patch from April.
Would I be right in assuming that the phone needs to be rooted for anything to be installed on the system partition? I don't have mine rooted.
Last time I reflashed a device, even with official firmware it stopped me getting updates.
It is quite annoying since pretty much everybody keeps saying it is safe to open a spam email as long as a link is not clicked or attachment downloaded but that appears to be rubbish since the images rendering within an email seem to be enough for a phone to be hijacked.

phoneNoob2020 said:
I use Android 10 with security patch from April.
Would I be right in assuming that the phone needs to be rooted for anything to be installed on the system partition? I don't have mine rooted.
Last time I reflashed a device, even with official firmware it stopped me getting updates.
It is quite annoying since pretty much everybody keeps saying it is safe to open a spam email as long as a link is not clicked or attachment downloaded but that appears to be rubbish since the images rendering within an email seem to be enough for a phone to be hijacked.
Click to expand...
Click to collapse
You should be pretty much covered for known security issues as you are on April security patch. Though there are of course likely be other unpublished vulnerabilities. You can try submit suspect images to virustotal.com see if it's already known.
Unfortunately malware can install into system partition even if you have not rooted your phone in some cases eg if vulnerability is in already privileged process. (note: I'm not security expert)
Given you are pretty much up to date with known patches I think the phone calls likely just a coincidence, unless you have more indications of hacked phone or other accounts etc.
Edit: PS even if those images were malicious you may be OK as you have recent security patch so they might not have been able to compromise your phone.

IronRoo said:
You should be pretty much covered for known security issues as you are on April security patch. Though there are of course likely be other unpublished vulnerabilities. You can try submit suspect images to virustotal.com see if it's already known.
Unfortunately malware can install into system partition even if you have not rooted your phone in some cases eg if vulnerability is in already privileged process. (note: I'm not security expert)
Given you are pretty much up to date with known patches I think the phone calls likely just a coincidence, unless you have more indications of hacked phone or other accounts etc.
Edit: PS even if those images were malicious you may be OK as you have recent security patch so they might not have been able to compromise your phone.
Click to expand...
Click to collapse
Strange thing is Tuesday night before this, I got a reset password email for Netflix... i didn't think too much of it and don't know why they would do that.
That is before Thursday when I accidentally opened a spam mail then later on Thursday got a few calls from an African Number.
Then today I got 3 password reset emails from my other email account, of course the reset requests went to my email.
Microsoft really suck too because I cannot get on my email account from a browser since when I put my phone number in it says, try again later. I am already logged in through the app though.

phoneNoob2020 said:
Strange thing is Tuesday night before this, I got a reset password email for Netflix... i didn't think too much of it and don't know why they would do that.
That is before Thursday when I accidentally opened a spam mail then later on Thursday got a few calls from an African Number.
Then today I got 3 password reset emails from my other email account, of course the reset requests went to my email.
Microsoft really suck too because I cannot get on my email account from a browser since when I put my phone number in it says, try again later. I am already logged in through the app though.
Click to expand...
Click to collapse
so many reset password requests suggests something is going on, possibly your phone but maybe more likely just one of your online accounts passwords leaked, there were a couple of big ones recently, check haveibeenpwnd or is it just that you reset your phone?
Yeah, I always need to change my browser to old IE to log in to MS cause of my settings/addons

IronRoo said:
so many reset password requests suggests something is going on, possibly your phone but maybe more likely just one of your online accounts passwords leaked, there were a couple of big ones recently, check haveibeenpwnd or is it just that you reset your phone?
Yeah, I always need to change my browser to old IE to log in to MS cause of my settings/addons
Click to expand...
Click to collapse
Well I got myself an Iphone SE for now, heard that they are sandboxed as long as they are not jailbroken.. however I removed the native mail app since that has a vulnerability now which is quite famous.
I know it iPhone is a bit of a swear word around here, but it is the best option until re-installing the OS on Xioami mi 8 pro.
Hopefully there is a way to set mi 8 into recovery without using third party tools, XZ1 had a feature to re-install android but that was pretty rare. It is a shame the storage space is so awful on it or I wouldn't have wanted to change phone

Question cant connect google account to watch ( couldn't copy your google account error) FIXED !!!!!

so after 6mounth using this watch suddenly watch disappeared from wearable app and it wouldn't connect again always stuck on 80% or 90% of the process i searched many people faced this issue and had to reset the watch to connect it again and i'm using it on huawei phone (as before i was using) so wearable wont let you connect and you need to force it by samsung and now that i'm connected i cant signing my google account to my watch to restore my apps and watch faces now this google signing problem is there for all wearos users and many people face this problem i tried resetting the phone and watch several times using different google accounts and even tried to do this in a samsung device still the same result any one have any experience or idea about this? me and many others cant use their watches
FIXED!!!
UPDATE : After search for a long time and couple of factory resets and every single way that ppl said it fixed it for them it didnt worked for me until i saw someone had the same problem like me and only connecting to a Canada vpn fixed it for it sounded too random but i tried and it worked so if you have the same problem and other ways dont fix it try this first connect to a canada vpn then start copy account from wearable app on phone

I have a Samsung Galaxy S22 Ultra but ran into this issue when I first bought my Galaxy Watch4 Classic. What I ended up having to do is delete the Google account from my phone all together. Then setup the watch. Once I got the watch setup on the Galaxy Wear app, I reloaded my Google account on the phone, and all worked fine.

dalepl said:
I have a Samsung Galaxy S22 Ultra but ran into this issue when I first bought my Galaxy Watch4 Classic. What I ended up having to do is delete the Google account from my phone all together. Then setup the watch. Once I got the watch setup on the Galaxy Wear app, I reloaded my Google account on the phone, and all worked fine.
Click to expand...
Click to collapse
i tried almost all the ways that fixed some people problems like redoing multiple times disabling screen locks turning wifi off clearing data and caches removing g accounts almost everything out there but still there is too many people with the issue remaining idk why they make it so hard to do this when i could just put in my gmail and password in my watch simply

bhello same problem for 3 days, it annoys me crazy!!! I so regret having bought it, autonomy level is zero and now this bug with Google Frankly is too much

Hello. I had the same problem. After googling for longe time i found out it was a dns related issue.
Link (unfortunately only in german)
Long story short, as i could not figure out how to set up my router, i got it running by simply using mobile data instead of WIFI.
EDIT: I am not sure if i disabled "Private DNS" setting in Android as well

tu Still no response from Samsung? Does anyone know how to fix the problem? Me, I've tried all of them and I'm at the end of it

ste27.jah said:
tu Still no response from Samsung? Does anyone know how to fix the problem? Me, I've tried all of them and I'm at the end of it
Click to expand...
Click to collapse
frankly me too i stopped using the watch couple of days now im gonna redo all the processes that i found in the internet if no luck im just gonna get rid of it cuz it was all working and suddenly stopped connecting to phone and wearable app so it will happen again someday

Did you try using Google DNS 8.8.8.8 while copying?

david.siebauer said:
Did you try using Google DNS 8.8.8.8 while copying?
Click to expand...
Click to collapse
yes still no luck. i noticed after many reset factories my watch still connects to my wifi ap without required password and most of the people who cant solve this problem are using android 9 even on samsung s8 and s9 series

oh yes exactly, very strange the fact that the watch automatically reconnects itself to the wifi and that without any passwords and all that without any restoration!!

JI really hate against Samsung, because no solution is offered anyway went crazy. As usual, the customers remain in a dead end without any help from the manufacturer.

ste27.jah said:
oh yes exactly, very strange the fact that the watch automatically reconnects itself to the wifi and that without any passwords and all that without any restoration!!
Click to expand...
Click to collapse
ste27.jah said:
JI really hate against Samsung, because no solution is offered anyway went crazy. As usual, the customers remain in a dead end without any help from the manufacturer.
Click to expand...
Click to collapse
its either the watch is not wiping the data completely and the issue still remains or they are aware of this problem and cant solve it and even worse they wanna force ppl to upgrade their phones cuz all the new devices can fix the issue but the older devices running android 9 cant fix this and i searched lots of posts on samsung and google forums no official staff answering to the ppl only other ppl trying to help out. i mean why you should need to copy google account from the phone? why not just log into it with your freakin watch

It's not just Android 9. My OnePlus 10 Pro can't sign in. The Samsung sign in send you to a web browser to press continue to sign and just puts you in a death loop of continue button until failure. If you skip this part it fails to log in to Google account and then the wearable app has a bleeping seizure. I've tried resetting the device, restarting both phone and watch, wiping data from app uninstalling and reinstalling all needed apps and plugins.... I think this is a server side issue from Samsung bc when I go to Samsung website after creating my account I'm unable to to link my Google acct just a non functional set up button on the screen... At least my OnePlus watch can tell time this is just a useless wearable until patch is released

RickCambio34 said:
It's not just Android 9. My OnePlus 10 Pro can't sign in. The Samsung sign in send you to a web browser to press continue to sign and just puts you in a death loop of continue button until failure. If you skip this part it fails to log in to Google account and then the wearable app has a bleeping seizure. I've tried resetting the device, restarting both phone and watch, wiping data from app uninstalling and reinstalling all needed apps and plugins.... I think this is a server side issue from Samsung bc when I go to Samsung website after creating my account I'm unable to to link my Google acct just a non functional set up button on the screen... At least my OnePlus watch can tell time this is just a useless wearable until patch is released
Click to expand...
Click to collapse
i updated the first post check it out it fixed it for me i hope it helps you aswell

I have the same proble, VPN no works, I cant copy account google to watch... It is ....

found solution. downgrading gms to 23.05.14 worked for me