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"This is a lost phone" message intermittently

My Oneplus gets "This is a lost phone" message intermittently every day with my loud ringtone. It stops when I press the okay button. This is despite me having it in silent mode.
Since this happens only during my office hours, where I have to leave my phone silent always, I am unable to investigate it rather than just press the OK button and it disappears.
I have my device manager activated in the phone. Thought it was previously my Theftie app which was activated, which I deactivated but the message keeps coming on every day.
Any way how to stop this?

ram11 said:
My Oneplus gets "This is a lost phone" message intermittently every day with my loud ringtone. It stops when I press the okay button. This is despite me having it in silent mode.
Since this happens only during my office hours, where I have to leave my phone silent always, I am unable to investigate it rather than just press the OK button and it disappears.
I have my device manager activated in the phone. Thought it was previously my Theftie app which was activated, which I deactivated but the message keeps coming on every day.
Any way how to stop this?
Click to expand...
Click to collapse
Did you check the " device administrators " list ? Is anything listed in it ?

dayanandgp said:
Did you check the " device administrators " list ? Is anything listed in it ?
Click to expand...
Click to collapse
Device Administrators has Android Device Manager and CyanogenMod Account ticket. Nothing else.

ram11 said:
Device Administrators has Android Device Manager and CyanogenMod Account ticket. Nothing else.
Click to expand...
Click to collapse
just to rule out, can you remove both and see if you still get the message ? or have you already tried that ?

dayanandgp said:
just to rule out, can you remove both and see if you still get the message ? or have you already tried that ?
Click to expand...
Click to collapse
I have tried that as well to no success.

ram11 said:
I have tried that as well to no success.
Click to expand...
Click to collapse
next time as soon as the incident happens , can you check which wakelock was running ? Use wakelock detector app from google play.
It would be interesting which application is invoking this event !!

I did download wakelock detector but it says it needs root access since KitKat upgrade. Maybe will root it when time permits.
Meanwhile had another instance of the event, when I received a text from an number not in the Contacts. If I remember correctly, it happened yesterday as well when I received a text from a number not in Contacts list.
Really annoying that it happened during a meeting.

Where did you get your phone?

nneves said:
Where did you get your phone?
Click to expand...
Click to collapse
Got it in US, but I have now moved back to UK though.
Still have the same problem, but have figured out that it happens when I receive a text from a number not on my contacts list. Have not had a chance to root it though

Make a Backup and do a factory reset.
Send from OnePlus One using Tapatalk

Just throwing out ideas here, are your Locations turned on ? Maybe since it came from the US and you moved to the UK it "sees" that you are not in the US anymore and that is why it is doing this ?

Cholerabob said:
Just throwing out ideas here, are your Locations turned on ? Maybe since it came from the US and you moved to the UK it "sees" that you are not in the US anymore and that is why it is doing this ?
Click to expand...
Click to collapse
I do have the Location turned on most of the time. Even when I got it in US from oneplus directly, I have used my same UK sim there as well on roaming.
I have done a backup and reset and it sill happens!

Block the text number and uncheck the settings in device manager and change your gmail password. If it still works after a factory reset and make sure you do not restore your software. It sounds like what I do to my son when he does not pick up the phone I make it ring and I do it through device manager because I have his info...

Did you initially bought it from OnePlus, or did you buy it from another user?
Send from OnePlus One using Tapatalk

playya said:
Block the text number and uncheck the settings in device manager and change your gmail password. If it still works after a factory reset and make sure you do not restore your software. It sounds like what I do to my son when he does not pick up the phone I make it ring and I do it through device manager because I have his info...
Click to expand...
Click to collapse
How many text numbers can I block? SInce I am in sales, I get many calls and texts from numbers not in my contact list.
I have unchecked the settings in the device manager and deactivated it. Changed the gmail password a week ago as well, and the problem persists

Satras said:
Did you initially bought it from OnePlus, or did you buy it from another user?
Send from OnePlus One using Tapatalk
Click to expand...
Click to collapse
Bought it directly from OnePlus.

Did you try already deleting the CyanogenMod Account from the settings menu
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Satras said:
Did you try already deleting the CyanogenMod Account from the settings menu
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Click to expand...
Click to collapse
Yes, done all that is possible. Only thing remaining is rooting the phone (i dont want to unlock the bootloader for that thought)

You could try doing a Backup und then a factory reset.
Not sure if you already got a custom recovery
Send from OnePlus One using Tapatalk

ram11 said:
How many text numbers can I block? SInce I am in sales, I get many calls and texts from numbers not in my contact list.
I have unchecked the settings in the device manager and deactivated it. Changed the gmail password a week ago as well, and the problem persists
Click to expand...
Click to collapse
Quit sure you can block quite a few... If all of what we have suggested still does not work may I suggest you selling your phone and buying another one. Hey try putting sim card in another phone and see if that phone has the same result

[Q] Themes in App Store not Downloading

Hi all,
First time post, been enjoying all the advice on how to root and all that jazz.
As the title says it; I'm having problems downloading any theme from the app store. Any theme I choose and hit "Download" on it just brings up a window for 1/2 a second that I believe says "Downloading" but never actually does anything. Another weird thing, the other 2 themes that are kind of defaulted for options that you can download both work. I'm not sure if this is a silly question, however I can't seem to figure it out as no one else seems to have this issue.
Random pieces of information:
1. Yes, my phone is rooted, however this issue was still around before I did so.
2. I have the AT&T variant Galaxy S6.
3. I've checked to see if there's any apparent apps I disabled that may cause it but the only app that seems like it may be related is "Theme Store", and that of course isn't disabled.
Thank you!

Did you disable the Samsung Account? It doesn't work without the Samsung Account apk.

marsen2567 said:
Did you disable the Samsung Account? It doesn't work without the Samsung Account apk.
Click to expand...
Click to collapse
Double checked, it is not disabled.
Thanks for the idea though!

Create a new Samsung account.
I had this exact same problem and was able to fix by creating a new account. My old account was one I had created when the galaxy nexus was released.

jeff5891 said:
Create a new Samsung account.
I had this exact same problem and was able to fix by creating a new account. My old account was one I had created when the galaxy nexus was released.
Click to expand...
Click to collapse
This may be a dumb question, but maybe it will avoid me a lot of wasted time, but how do I do that? And Thanks for the help!

jeff5891 said:
Create a new Samsung account.
I had this exact same problem and was able to fix by creating a new account. My old account was one I had created when the galaxy nexus was released.
Click to expand...
Click to collapse
Well, I think I figured out how to do it.
I made another account and registered my device on that Samsung account while un-activating it on my old one. However, I can't add the account on my phone, whenever I go to accounts on the settings page and choose Samsung account it does nothing, absolutely nothing. It just goes back a menu where it shows my account without allowing to input any information.

twitchdatweek said:
Well, I think I figured out how to do it.
I made another account and registered my device on that Samsung account while un-activating it on my old one. However, I can't add the account on my phone, whenever I go to accounts on the settings page and choose Samsung account it does nothing, absolutely nothing. It just goes back a menu where it shows my account without allowing to input any information.
Click to expand...
Click to collapse
Did you ever figure out how to fix this? I wanted to download a camera mode, but realize nothing would happen when I tried to install. I went back and enabled all of my disabled apps in Titanium Backup. But unfortunately I still cannot add a Samsung account. Same thing happens when I choose Samsung from the account types, nothing happens.

I've got a girl that I work with that is having the exact same issue. She has the 128gb Verizon model and essentially nothing happens when you try to install a theme. Same thing happens with the Samsung account as well, as soon as you go into add the account and press Samsung account, it just bumps you right back out to the accounts screen. I've tried clearing data for Samsung Account, Galaxy Apps, Theme Manager, etc. Not quite sure what the issue is.

You're not alone
I'm having the same issue after attempting to install new camera modes via galaxy apps store.
support advised me to disable Samsung account and clear the cache... now i can't add it back despite it being enabled.. its just an endless loop .. add account - chooses Samsung account - flips back t previous screen
http://forum.xda-developers.com/galaxy-s6/help/able-to-add-samsung-account-t3118651#post61013557
Some please help us figure this out!

R3d3ad3 said:
I'm having the same issue after attempting to install new camera modes via galaxy apps store.
support advised me to disable Samsung account and clear the cache... now i can't add it back despite it being enabled.. its just an endless loop .. add account - chooses Samsung account - flips back t previous screen
http://forum.xda-developers.com/galaxy-s6/help/able-to-add-samsung-account-t3118651#post61013557
Some please help us figure this out!
Click to expand...
Click to collapse
Sorry for not posting any updates.
Well, this isn't probably what you want to hear, but I fixed it by doing a Factory Data Rest. I don't know if everyone else's issues are exactly what I was experiencing, but I noticed when I did this reset and had to link a Samsung Account upon first power up for the phone. I'll be honest, I don't remember doing this the first time I got the phone (This is my first Samsung Account so I wasn't aware you had to do this). Then, of course, I checked this issue and it was fixed. I know this isn't really figuring out how to fix the issue, but it worked for me.
Good luck guys!

same thing bro...
twitchdatweek said:
Sorry for not posting any updates.
Well, this isn't probably what you want to hear, but I fixed it by doing a Factory Data Rest. I don't know if everyone else's issues are exactly what I was experiencing, but I noticed when I did this reset and had to link a Samsung Account upon first power up for the phone. I'll be honest, I don't remember doing this the first time I got the phone (This is my first Samsung Account so I wasn't aware you had to do this). Then, of course, I checked this issue and it was fixed. I know this isn't really figuring out how to fix the issue, but it worked for me.
Good luck guys!
Click to expand...
Click to collapse
I wasted hours on multiple days speaking to every venue availing for support and none were even aware it was possible and all claimed a factory reset. On the flip side verizon offered offered a refurbished replacement, but unless this continues I'd opt for the reset which fixed my account and now it runs like a dream... a super fast octabrain dream

I was facing the same problem.
Reading through this thread I've figured out what was wrong.
I have an old Samsung Account and this account was blocked on Samsung due to inactivity and new T&Cs to agree.
I've accessed the Samsung site (https://account.samsung.com) and reactivated my account.
After that, I became able to download the themes from Themes Store.

twitchdatweek said:
Hi all,
First time post, been enjoying all the advice on how to root and all that jazz.
As the title says it; I'm having problems downloading any theme from the app store. Any theme I choose and hit "Download" on it just brings up a window for 1/2 a second that I believe says "Downloading" but never actually does anything. Another weird thing, the other 2 themes that are kind of defaulted for options that you can download both work. I'm not sure if this is a silly question, however I can't seem to figure it out as no one else seems to have this issue.
Random pieces of information:
1. Yes, my phone is rooted, however this issue was still around before I did so.
2. I have the AT&T variant Galaxy S6.
3. I've checked to see if there's any apparent apps I disabled that may cause it but the only app that seems like it may be related is "Theme Store", and that of course isn't disabled.
Thank you!
Click to expand...
Click to collapse
Do a factory reset get the theme then root if it still dont work then call samsung.
Sent from my SM-N910V using XDA Free mobile app

I have a same problem. My phone not rooted. I have package disabler. I enabled all disabled packages, rebooted phone, deleted dalvik, but no succes. I can't create samsung account in phone settings >accounts and theme store do not work. I do not want factory reset, because after needs a lot of time to configure phone.

Major Flaw on Galaxy S3

Although the watch is well built and Samsung Pay is better than Android Pay IMHO, there is a glaring omission in usability. Deleting a message or mail on your connected phone will NOT delete the same message on the watch. This is a huge omission by Samsung. In other words, you have to go back and again delete each message again on the watch - they do not sync.
For this reason even though I have owned this watch for a few months it has bow become a major PITA to have to go back and repeatedly delete the same item off of the watch.
If this is not fixed by Samsung very quickly I would highly NOT recommend this watch
For more information see this thread in the "other" forum: http://forums.androidcentral.com/sa...between-s3-frontier-s7-phone.html#post5708765

You receive notifications not messages. Thus you delete the notification and not the message. Can't see the problem here.

Not True
I receive both - a notification and the message. Can you not read an email on your watch?

Yes. But can't see if it has an attachment for example. Could be important.
Like I said, it's not a problem for me, but yes, Samsung could have put an option to delete or not the original message on the phone.

The moment I clear notifications on my phone or view a message or email on the phone, the same are no longer available on the watch.
Is this what you do not like?
I use my watch with an Xperia Z5 and a Note 5 and on both is the same.
Don't see why this is a problem.

Mine works fine. If I delete a message on my phone it doesn't show on the watch anymore. I'm not sure why yours doesn't do the same.

scott14719 said:
Mine works fine. If I delete a message on my phone it doesn't show on the watch anymore. I'm not sure why yours doesn't do the same.
Click to expand...
Click to collapse
It may have something to do with Digits from T-Mobile and how rapidly the watch syncs. If I turn digits off it works properly but when digits is on even if I delete an email from my phone it stays on the watch

How Is Your Watch Set Up
scott14719 said:
Mine works fine. If I delete a message on my phone it doesn't show on the watch anymore. I'm not sure why yours doesn't do the same.
Click to expand...
Click to collapse
If you refer to the thread I quoted you will see that this is an issue with some.
Is your watch the Frontier and set up w/Bluetooth or just remote connection?
In any case, deleting the email on the phone does not delete it on the watch so it must that my setup is different, or iit isn't syncing properly

docfreed said:
It may have something to do with Digits from T-Mobile and how rapidly the watch syncs.
Click to expand...
Click to collapse
Since this seems to be a major problem for you, just dump Digits. I can report that Google Voice doesn't have this issue.

docfreed said:
If you refer to the thread I quoted you will see that this is an issue with some.
Is your watch the Frontier and set up w/Bluetooth or just remote connection?
In any case, deleting the email on the phone does not delete it on the watch so it must that my setup is different, or iit isn't syncing properly
Click to expand...
Click to collapse
Yea, I have the AT&T version now and I also have a Bluetooth only version. Both of them sync just about immediately. So I think you are right about the Tmobile connection. I wish I had an immediate solution for you but it appears Tmobile just needs to improve thier Digits ability. Good luck.

Question Anyone using Samsung Pay? Doesn't work on my Galaxy Watch4 Classic

I am trying to set up Samsung Pay on my new Galaxy Watch4 Classic. No matter what I do, I can't get past this screen! Paired with Z Fold3. Touching the button with the arrow does nothing. Any help would be appreciated!

Update: Maybe this has something to do with it? Every time I open the Samsung Pay watch plug in on my phone it tells me it needs to update the Samsung Pay app on my watch. But every time it fails. Yes I've rebooted. No reason given. Any ideas? Phone is Z Fold 3.

maybe ur watch region CSC dont allow samsung pay .
samsung pay work in ur fold3 ?
check ur watch region

carlitobahsoun said:
maybe ur watch region CSC dont allow samsung pay .
samsung pay work in ur fold3 ?
check ur watch region
Click to expand...
Click to collapse
Yes works fine on ZF3 and on my GW3 up until I cleared it. I'm in the USA and it's a US watch purchased directly from AT&T.

I had the same issue with mine when I first got it. I THINK what I did was disconnect from my phone and make sure the watch was connected to my home WiFi. Then it updated and I could set it up. It's been awhile so I can't remember for sure. Hope that helps!

roaddog665 said:
I had the same issue with mine when I first got it. I THINK what I did was disconnect from my phone and make sure the watch was connected to my home WiFi. Then it updated and I could set it up. It's been awhile so I can't remember for sure. Hope that helps!
Click to expand...
Click to collapse
I will try that thank you.

roaddog665 said:
I had the same issue with mine when I first got it. I THINK what I did was disconnect from my phone and make sure the watch was connected to my home WiFi. Then it updated and I could set it up. It's been awhile so I can't remember for sure. Hope that helps!
Click to expand...
Click to collapse
Nope didn't work, or I didn't do it right. I've had my watch disconnected from the phone (even turned off remote connection), WiFi only, for 2 hours now. Opened the Samsung Pay app many times, never prompted for an update and nothing ever happened on its own. Still can't get past that Get Started screen with the arrow button. Is there a way to manually trigger an update or clear data for an app directly from the watch? I couldn't find Samsung Pay in the Play store either to update or reinstall.

Ok, I may not be remembering correctly either. I would try resetting the samsung pay watch app in the Galaxy Wearable app. Watch settings>apps>app settings>samsung pay. Get into the settings there and check the version, it may let you update the watch plug in from there. If not I'd use the reset option.

roaddog665 said:
Ok, I may not be remembering correctly either. I would try resetting the samsung pay watch app in the Galaxy Wearable app. Watch settings>apps>app settings>samsung pay. Get into the settings there and check the version, it may let you update the watch plug in from there. If not I'd use the reset option.
Click to expand...
Click to collapse
Thank you, good advice. Unfortunately that's the first thing I tried and there actually is no option to reset. Usually you can click on Storage and then have Clear Cache and Clear Data. Clicking on Storage for Samsung Pay does nothing. No option to clear anything. Can't uninstall either. The closest I could come to this was uninstalling and reinstalling the Samsung Pay Watch Plugin from my phone, and that didn't help. I did talk to Samsung and they want me to bring it to a service center or ship to them for physical repair, which is about what I was expecting for an answer. I did try resetting the watch back to factory defaults and reinstalling the wearables app on my phone, no luck. Brought me right back to the same place. I guess I will try exchanging it since I just bought it, and if the new one doesn't work I'll just go back to my GW3. Thank you for your help.

Did you tried to reset App data from ADB? ADB is a debug protocol for Android devices. With ADB you can do things which no allowed to do in User Interface. In Android OEMs like Samsung are disabling to much features in UI because they think people are dumb and they don't wanna mess your phone if you are not experienced user. With ADB you can do too much things in Android devices. I don't know how to reset app data with ADB but I did it before, just search the web.

Its easy. i had the same issue, only solved by doing this. Install APKPure and search for updates for your apps. it should appear there.update it, and afterwards you can uninstall the APKPure.
Best of luck mate.

Hi, was this ever solved in the end? I am just experiencing this issue... It's because of the new update for the Watch Plug-In, for some reason it cannot update the app on the watch itself or communicate to that app at all... I still experience that same stuck screen!! Any help would be appreciated.

Question cant connect google account to watch ( couldn't copy your google account error) FIXED !!!!!

so after 6mounth using this watch suddenly watch disappeared from wearable app and it wouldn't connect again always stuck on 80% or 90% of the process i searched many people faced this issue and had to reset the watch to connect it again and i'm using it on huawei phone (as before i was using) so wearable wont let you connect and you need to force it by samsung and now that i'm connected i cant signing my google account to my watch to restore my apps and watch faces now this google signing problem is there for all wearos users and many people face this problem i tried resetting the phone and watch several times using different google accounts and even tried to do this in a samsung device still the same result any one have any experience or idea about this? me and many others cant use their watches
FIXED!!!
UPDATE : After search for a long time and couple of factory resets and every single way that ppl said it fixed it for them it didnt worked for me until i saw someone had the same problem like me and only connecting to a Canada vpn fixed it for it sounded too random but i tried and it worked so if you have the same problem and other ways dont fix it try this first connect to a canada vpn then start copy account from wearable app on phone

I have a Samsung Galaxy S22 Ultra but ran into this issue when I first bought my Galaxy Watch4 Classic. What I ended up having to do is delete the Google account from my phone all together. Then setup the watch. Once I got the watch setup on the Galaxy Wear app, I reloaded my Google account on the phone, and all worked fine.

dalepl said:
I have a Samsung Galaxy S22 Ultra but ran into this issue when I first bought my Galaxy Watch4 Classic. What I ended up having to do is delete the Google account from my phone all together. Then setup the watch. Once I got the watch setup on the Galaxy Wear app, I reloaded my Google account on the phone, and all worked fine.
Click to expand...
Click to collapse
i tried almost all the ways that fixed some people problems like redoing multiple times disabling screen locks turning wifi off clearing data and caches removing g accounts almost everything out there but still there is too many people with the issue remaining idk why they make it so hard to do this when i could just put in my gmail and password in my watch simply

bhello same problem for 3 days, it annoys me crazy!!! I so regret having bought it, autonomy level is zero and now this bug with Google Frankly is too much

Hello. I had the same problem. After googling for longe time i found out it was a dns related issue.
Link (unfortunately only in german)
Long story short, as i could not figure out how to set up my router, i got it running by simply using mobile data instead of WIFI.
EDIT: I am not sure if i disabled "Private DNS" setting in Android as well

tu Still no response from Samsung? Does anyone know how to fix the problem? Me, I've tried all of them and I'm at the end of it

ste27.jah said:
tu Still no response from Samsung? Does anyone know how to fix the problem? Me, I've tried all of them and I'm at the end of it
Click to expand...
Click to collapse
frankly me too i stopped using the watch couple of days now im gonna redo all the processes that i found in the internet if no luck im just gonna get rid of it cuz it was all working and suddenly stopped connecting to phone and wearable app so it will happen again someday

Did you try using Google DNS 8.8.8.8 while copying?

david.siebauer said:
Did you try using Google DNS 8.8.8.8 while copying?
Click to expand...
Click to collapse
yes still no luck. i noticed after many reset factories my watch still connects to my wifi ap without required password and most of the people who cant solve this problem are using android 9 even on samsung s8 and s9 series

oh yes exactly, very strange the fact that the watch automatically reconnects itself to the wifi and that without any passwords and all that without any restoration!!

JI really hate against Samsung, because no solution is offered anyway went crazy. As usual, the customers remain in a dead end without any help from the manufacturer.

ste27.jah said:
oh yes exactly, very strange the fact that the watch automatically reconnects itself to the wifi and that without any passwords and all that without any restoration!!
Click to expand...
Click to collapse
ste27.jah said:
JI really hate against Samsung, because no solution is offered anyway went crazy. As usual, the customers remain in a dead end without any help from the manufacturer.
Click to expand...
Click to collapse
its either the watch is not wiping the data completely and the issue still remains or they are aware of this problem and cant solve it and even worse they wanna force ppl to upgrade their phones cuz all the new devices can fix the issue but the older devices running android 9 cant fix this and i searched lots of posts on samsung and google forums no official staff answering to the ppl only other ppl trying to help out. i mean why you should need to copy google account from the phone? why not just log into it with your freakin watch

It's not just Android 9. My OnePlus 10 Pro can't sign in. The Samsung sign in send you to a web browser to press continue to sign and just puts you in a death loop of continue button until failure. If you skip this part it fails to log in to Google account and then the wearable app has a bleeping seizure. I've tried resetting the device, restarting both phone and watch, wiping data from app uninstalling and reinstalling all needed apps and plugins.... I think this is a server side issue from Samsung bc when I go to Samsung website after creating my account I'm unable to to link my Google acct just a non functional set up button on the screen... At least my OnePlus watch can tell time this is just a useless wearable until patch is released

RickCambio34 said:
It's not just Android 9. My OnePlus 10 Pro can't sign in. The Samsung sign in send you to a web browser to press continue to sign and just puts you in a death loop of continue button until failure. If you skip this part it fails to log in to Google account and then the wearable app has a bleeping seizure. I've tried resetting the device, restarting both phone and watch, wiping data from app uninstalling and reinstalling all needed apps and plugins.... I think this is a server side issue from Samsung bc when I go to Samsung website after creating my account I'm unable to to link my Google acct just a non functional set up button on the screen... At least my OnePlus watch can tell time this is just a useless wearable until patch is released
Click to expand...
Click to collapse
i updated the first post check it out it fixed it for me i hope it helps you aswell

I have the same proble, VPN no works, I cant copy account google to watch... It is ....

found solution. downgrading gms to 23.05.14 worked for me