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Well for some reason my phone has just lost internet connection, still shows an H but doesnt sync with anything, cant send emails, cant go on the web, wont even download the correct time...hopefully its some sort of network issue or something but i doubt it...kind of frustrating, hopefully just a small hiccup
edit:
after 5 resets or so it finally came back at around 5pm yesterday
worked great through the night, then this morning no connection again, every once in a while it will connect for about 10 seconds but at speeds of about 100kbs, its been about 3 hrs since its gone down. Talked to my gf who also got the phone yesterday, hers works perfectly
Ill wait until the red one comes into a store and ill either replace this one with a red one or a black one
Just did a factory reset, still no connection, the guy forced me onto a new sim card, i wonder if that may be it
Yeah, I had to get a new SIM card too even though the one I had worked perfectly fine in my Nexus and then in my G2.
When the guy first put it in, I had no data connection at all. It took a few restarts and a bit of time on the charger until I had a solid data connection.
what wierd is mine was working perfectly for the first couple hrs but havent been able to get it to connect since, when it first turns on it says "limited service" and doesnt even find a phone signal for a while...i think this one is going back unless something happens in the next 2 hrs before i get out of work
On network provider click on apn and delete the one undwr t mobile ..start with a t I forgot. Lol. After that select the t mobile on top and done
Sent from my HTC Glacier using Tapatalk
yeah already did that a few times, ill let it just sit for a while and see if anything changes, sucks because i had almost everythign setup, linking fb contacts with normal contacts is a pain on this thing, it just suggests tmobile and gmail contacts but not facebook, at least not for me so it took forever
It's called telkila I think. Delete that one by pressing menu then delete. Then ofcourse select the t mobile one left
Sent from my HTC Glacier using Tapatalk
ajftl said:
It's called telkila I think. Delete that one by pressing menu then delete. Then ofcourse select the t mobile one left
Sent from my HTC Glacier using Tapatalk
Click to expand...
Click to collapse
already did that a while ago, still no go when it does work its slower then edge, more liike gprs, too slow to even connect to google servers to let me log into my gmail
same problem here. it shows the "H", but there is no connection. hopefully the update that went out corrected it
I would definitely recommend using the new SIM card that came with the MT4G. I compared it to the one that was in my Vibrant, and there is alot more of the gold chip on the new one. I hope the update fixes your issues with the no data thing. I haven't really experienced this yet.
Same thing happened to me... Data was fine for the first day, woke up this morning and no data connection... Kinda pissed about that!! Will try a new sim card and see if that works...
What its that Telkila APN?
Sent from my HTC Glacier using XDA App
i think you guys misunderstood me, I did get a new sim card. started working around 5pm yesterday and worked until about now at 9:30am it stopped working again. I got the update so that definitely doesnt fix the problem. Im def not reformatting my phone again...this issue is annoying, still shows "H" for speeds yet i cant even go on google.com
I don't even get the H anymore... no sign of a data connection at all...
polvalt said:
I don't even get the H anymore... no sign of a data connection at all...
Click to expand...
Click to collapse
Well its more annoying that it says "H" yet doesnt connect, that seems like false advertising, i think mine actually may have data but its at the speed of maybe a 10th of GPRS because if i search something in google and put the phone down for 5 min the results will sometimes show up...awesome 4G speeds
did you call T-Mobile?
PolishDude said:
Well its more annoying that it says "H" yet doesnt connect, that seems like false advertising, i think mine actually may have data but its at the speed of maybe a 10th of GPRS because if i search something in google and put the phone down for 5 min the results will sometimes show up...awesome 4G speeds
Click to expand...
Click to collapse
Have you run a speed test app on it to check (I am also assuming uyou have good 3G/H connections on another device)?
gaww said:
Have you run a speed test app on it to check (I am also assuming uyou have good 3G/H connections on another device)?
Click to expand...
Click to collapse
the one time it went through it literally read 299 ping -0 downloand -0 upload
gfs mytouch doesnt have the issue
Havent called tmobile yet, my gfs mytouch had a scratch on it brand new but they were out of black ones, so they told us to come in when more come in stock and i originally wanted a red one, im going to go in there when they at least have more black ones
I am having the exact same issue. Started having problems earlier last week, intermittent at first. Then yesterday it was completely losing connection or saying it was connected but not doing anything. Went and got a new SIM, worked for most of today then stopped again.
I'm chalking it up to a defective phone, sending this one back. I was even lucky enough to get the good screen, don't really feel like rolling the dice again.
Your gf has the same phone, did you try your SIM card in her phone?
Hello all, i have had my HTC sensation 4G (on Bell) for just over a month and a few days ago i started losing my connection to the network intermittently. Super annoying. Anyways i tried deleting some recent apps, figured that might be the issue but nope didnt help. It happened about 3 days in a row until i finally did a Factory Reset on the phone. It worked fine for a bit and then began stopping its connection to the network. Anyways super frustrating, i read some forums about tunring ciphering on and off, i tried that didnt work... needless to say im chapped.
Sorry for the length, but basically wondering if anyone knows how to fix this as its to late to return the phone and i have read through similiar forums on other phones
sorry to hear abt ur problem. i experienced the same thing but i think mine was triggered when i installed juice defender. it would turn off mobile data when the screen was off and when i went to use the phone, i didn't have a connection. i uninstalled the app and did a power cycle and that seemed to fix the problem after i went back into settings and checked the box to turn mobile data on.
charronegro1971 said:
sorry to hear abt ur problem. i experienced the same thing but i think mine was triggered when i installed juice defender. it would turn off mobile data when the screen was off and when i went to use the phone, i didn't have a connection. i uninstalled the app and did a power cycle and that seemed to fix the problem after i went back into settings and checked the box to turn mobile data on.
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Click to collapse
This. The phone seems to have trouble (on the stock kernel at least) when switching data from wifi only to cell when cell is turned off. This happens to me when I use wifi calling. The solution I came up with was to connect to a wifi network then turn on mobile data in the quick settings manually. Works every time for me.
HTC really needs to fix this.
Under mobile network in wireless settings, enable always-on mobile data.
This somehow fix my connection whereby it hampers with JD app by not turning on when it needs to.
Thanks for the help guys. I did also recently install a "battery optimizer: in Droid Utilities or soemthing like that, although i did a factory reset. ill try and do a full battery cycle like you mentioned and see if that helps
so the phone worked fine on the weekend, and even friday and i thought it was cause i stopped using a non "htc" charger and got rid of Android Utilities. but now its Tuesday again and like clockwork at 1pm it just stops connecting, if i reset it i get network for a few minutes and then boom out again. Very frustrating mid work day to be without my phone for hours on end. Dont know what to do.
Are you using WiFi at the time it goes out?
Sent from my HTC Sensation 4G using XDA App
No i havent been, not allowed to use private phones on the corporate wireless, but so far i havent found a problem with it switching between wi-fi and H+ while at home.
I have a feeling that Bell Canada may be updating the network or something in the area but they havent said anything both times i called and i asked. so who knows. Its just to much like clockwork for me to think it would be the phone, but who knows.
So i believe i have this figured. I talked to tech support once again yesterday and i point blank asked if it was network problems he said no (3rd person from bell to tell me this) then reccomended i get a sim card change if that didnt work he said send the phone in for repair.
So i went to the downtown bell store talked to the girl, explained why i needed to replace a brand new sim, and she told me that it was because Bell doesnt have towers downtown they share the Telus towers, however because of network bottleneck bell users get less priority and thus i cant use my phone... Not only is this unnacceptable for a phone company to not provide service DOWNTOWN in a major city but having denied it multiple times forcing me to troubleshoot for hours and spend almost an hour talking to bell representatives...
NOT HAPPY. Bell - 5 in my books, lucky my contract is up in a few months and i can switch to telus where i will be able to get signal downtown...
Hello people! I am a newbie on Android, so don't expect me to know deep stuff about Android.
So, I've been using HTC Sensation for about a month now. I've been using it without problem, but suddenly on one night, hard rain strike Bangkok. Suddenly, my phone goes no signal and limited service. I thought it was some some problem, so I wait for a while in order to get the signal back. About 20 mins later, my signal bar is back, but still no Mobile Connection icon (e.g. H or 3G). The worse thing is even though my signal bar is back, I still can't make/receive any calls or sms to/from anyone. I thought it might be some problems with the towers, however, when I switch my SIM to my mom's iPhone, the signal appear to work and the connection worked without problem.
That's when I thought its the problem with the phone. But... when I went out of my area (house), signal appear to work with 3G and I can perfectly make calls or texts without problem. When I got home, No Signal once again. So now I don't really know if its the problem with the network or the phone...
This really annoys me as heck. If someone can give me advices, I will be much appreciate. Thank you very much
My phone goes from having full bars on 4g to nothing randomly me having to pop out the battery to get service again.
Tired of the same
http://forum.xda-developers.com/showthread.php?t=1098849
i decided to make the jump and my issues went away, i would have preferred to remain stock however i don't like to be branded, stuck with bloatware etc..
thank you and all of you reply this thread. I am very new to Android, so I'm not really sure about 'rooting'. So Lostcat, you have this issue? and your issue went away after you've rooted your phone? Also, if I am going to root my phone, will all my data, contact, apps, and setting gone? If yes, anyway to do easy back up?
Thanks
I was having similar issues so I sent mine off for repair (through carphone - they say they send htc phones off to the manufacturer but considering its only been a week and they have reapired it i doubt that it has been sent off) still im sort of glad it didn't go off http://www.bbc.co.uk/blogs/watchdog/2011/10/htc_phones.html - im going to get it this afternoon. will report back with findings
switfranc said:
when I went out of my area (house), signal appear to work with 3G and I can perfectly make calls or texts without problem. When I got home, No Signal once again.
Click to expand...
Click to collapse
You have answered your question yourself here.
It's clearly a problem with your local cell since that night with the hard rain, since when you go to a different area your phone works fine. Contact your network and report theres a problem with your local cell.
cheers
Are you sure? Why does he have a signal in his mum's iCrap?
f.
usual_suspect said:
You have answered your question yourself here.
It's clearly a problem with your local cell since that night with the hard rain, since when you go to a different area your phone works fine. Contact your network and report theres a problem with your local cell.
cheers
Click to expand...
Click to collapse
Sent from my GT-I9100 using XDA App
Yeah, at first I thought its the signal problem too. But when I switched SIM and put it in my mom's iPhone, it work. And I use her SIM on my phone, and it worked too! Pretty confusing eh?
Alright.... I've decided to give my phone to the HTC support to fix it after I've asked a lot of people and they said its the antennas problem. Anyway, since I phone is rooted, in order to give to support, I need to unroot it.
I know people posted a lot of steps on unrooting HTC Sensation, but I want ONE SPECIFIC SAFE and SURE steps for unrooting... Thank you
Hi all,
I've had this great phone MT7-L09 (softare version L09V100R001C00B127) since last December. My problem is that every now and then the 4g cuts off for a period of ten seconds.
It does not matter how strong the signal is nor which or whatever app I'm using. It just loses network. First thing I did was to change the old sim card to a new one. Did not help.
I was in contact with the Huawei support and conclusion was to send phone to service. OK. It came back with the same problem altough they changed the circuit board...so obviously they though that this would solve the problem. I did not. After messing around with it, trying to find if someone else was suffering with the same problem, with no luck, I send it back to service. Now they said that there is nothing wrong with it, but the problem is still there.
I havent noticed anything cut offs using 3g. It's not a major thing but it would be nice to know if its a firmware or any other software related problem.
If I use Netflix or similar where the data keeps coming it works just fine or if I use the phone as Wi-Fi hotspot, no problems.
It just loses network connection using apps like play store, facebook, whatsapp, twitter, every browser ie. firefox, build in browser, chrome, to name a few.
Should I just keep using it as it is or keep sending it back to service until they fix this issue???
Thanks
jopomopo said:
Hi all,
I've had this great phone MT7-L09 (softare version L09V100R001C00B127) since last December. My problem is that every now and then the 4g cuts off for a period of ten seconds.
It does not matter how strong the signal is nor which or whatever app I'm using. It just loses network. First thing I did was to change the old sim card to a new one. Did not help.
I was in contact with the Huawei support and conclusion was to send phone to service. OK. It came back with the same problem altough they changed the circuit board...so obviously they though that this would solve the problem. I did not. After messing around with it, trying to find if someone else was suffering with the same problem, with no luck, I send it back to service. Now they said that there is nothing wrong with it, but the problem is still there.
I havent noticed anything cut offs using 3g. It's not a major thing but it would be nice to know if its a firmware or any other software related problem.
If I use Netflix or similar where the data keeps coming it works just fine or if I use the phone as Wi-Fi hotspot, no problems.
It just loses network connection using apps like play store, facebook, whatsapp, twitter, every browser ie. firefox, build in browser, chrome, to name a few.
Should I just keep using it as it is or keep sending it back to service until they fix this issue???
Thanks
Click to expand...
Click to collapse
Sorry...one stupid question: have you already tried keeping the phone completely stock (without any application and/or software or any kin dof personalisation) for a couple of week and see if the problem still exists?
It really seems to me a software problem. Very strange.
I had the same problem with my MT7-TL10 golden version. For a week or so, the network used to come and go. Then ultimately the sim was not recognized at all. I sent it to Huawei service center and they told me that the sim slot is broken and I had to pay for replacement of the board which I refused. I was sure that I didn't break it. Now I am using my phone with one sim only.
Sent from my HUAWEI MT7-TL10 using Tapatalk
tuddu said:
Sorry...one stupid question: have you already tried keeping the phone completely stock (without any application and/or software or any kin dof personalisation) for a couple of week and see if the problem still exists?
It really seems to me a software problem. Very strange.
Click to expand...
Click to collapse
Thanks for your reply,
I haven't used it only with stock apps for a week maybe a day, but first thing when it came back from service for the first time, I did not install any apps and it still lost the connection anyway...
mirchichamu said:
I had the same problem with my MT7-TL10 golden version. For a week or so, the network used to come and go. Then ultimately the sim was not recognized at all. I sent it to Huawei service center and they told me that the sim slot is broken and I had to pay for replacement of the board which I refused. I was sure that I didn't break it. Now I am using my phone with one sim only.
Sent from my HUAWEI MT7-TL10 using Tapatalk
Click to expand...
Click to collapse
I'm not sure, but isn't the sim card slot located on the circuit board??? If it is, it cannot be the problem, but I must try the second slot anyhow.
jopomopo said:
Hi all,
I've had this great phone MT7-L09 (softare version L09V100R001C00B127) since last December. My problem is that every now and then the 4g cuts off for a period of ten seconds.
It does not matter how strong the signal is nor which or whatever app I'm using. It just loses network. First thing I did was to change the old sim card to a new one. Did not help.
I was in contact with the Huawei support and conclusion was to send phone to service. OK. It came back with the same problem altough they changed the circuit board...so obviously they though that this would solve the problem. I did not. After messing around with it, trying to find if someone else was suffering with the same problem, with no luck, I send it back to service. Now they said that there is nothing wrong with it, but the problem is still there.
I havent noticed anything cut offs using 3g. It's not a major thing but it would be nice to know if its a firmware or any other software related problem.
If I use Netflix or similar where the data keeps coming it works just fine or if I use the phone as Wi-Fi hotspot, no problems.
It just loses network connection using apps like play store, facebook, whatsapp, twitter, every browser ie. firefox, build in browser, chrome, to name a few.
Should I just keep using it as it is or keep sending it back to service until they fix this issue???
Thanks
Click to expand...
Click to collapse
Man why everybody blames PHONE first??? like not trusting !
To fix this problem is to go to networks and u have to restore your apn to default it like refreshes then you can either just turn off data and then on and restart phone
Simona Simmy said:
Man why everybody blames PHONE first??? like not trusting !
To fix this problem is to go to networks and u have to restore your apn to default it like refreshes then you can either just turn off data and then on and restart phone
Click to expand...
Click to collapse
Did not work.
jopomopo said:
Did not work.
Click to expand...
Click to collapse
Reset/Restore phone (backup first)
Simona Simmy said:
Reset/Restore phone (backup first)
Click to expand...
Click to collapse
Does not work, same problem after a numerous resettings. If I may add, I've have couple of other phones of which this problem does not occur.
In same place and conditions these phones work just fine not losing the data connection. Sure, if 4g is not available they use 3g, but never ever will the connection break off.
jopomopo said:
Does not work, same problem after a numerous resettings. If I may add, I've have couple of other phones of which this problem does not occur.
In same place and conditions these phones work just fine not losing the data connection. Sure, if 4g is not available they use 3g, but never ever will the connection break off.
Click to expand...
Click to collapse
faulty 4G module tuner.. phone ... replacement needed...
change preferred network
Go to settings and -->mobile networks-->>preferred network and select "WCDMA only"..
It will fix your problem..
There is no such option in my phone settings, only the option to choose automatic 4g3g2g or automatic 3g2g or 2g, 3g only and 2g only. As previously stated no data loss nor connectivity issues using 3g. It's bit annoying sometimes when phone loses data connection altogether although signal is very strong. Just waiting lollipop upgrade if it'd solve the problem, I doubt it but...
network operator..
I think it's network problem..please contact your network operator..4g network have connection problem from some local area signal towers..so you just put other network company SIM card in your local area..(use 4g supported SIM only)
Thanks for your advice, but I don't think that it's SIM card problem because there is no problem what so ever using my other phone SGS5.
sorry
jopomopo said:
Thanks for your advice, but I don't think that it's SIM card problem because there is no problem what so ever using my other phone SGS5.
Click to expand...
Click to collapse
Hmmm. Sorry friend..I am helpless.. anyway continue your thread here..in Xda have brilliant members..they can help you..best of luck.
Thanks, I totally missed your comment...this is turning out to be quite a puzzle. I've noticed the less battery (<60%) I've have on the phone there seems to be nothing wrong with the 4g connection. ???
To answer to myself, I was too optimistic...nothing to do with battery. It's just so weird that phone works like a charm most of time and then suddenly not. I'm confused...
Now on the newest firmware lollipop 5.1 it fixed my lte problem
same issue
I bought mate 7 a couple of days ago and I keep losing the data connection. the network gets connected and lost again.
i did everything to fix it but no luck. changed sim, restored device, modified APN and no luck.
it keeps disconnecting seems that it is a problem with the phone itself as i have read the same issue on a couple of forums..
hope it is a software issue and get fixed soon as this is annoying.
In service they replaced my phone to a new one mostly because of this problem and I can say it did not help at all. Only upgrading to lollipop will fix the problem ( tested on beta) I'm on b145 now and it does that all the time. I guess it is carrier based problem not SIM nor hardware.
Hey I have had my one plus one for a little under a year and after a 2 week road trip it has stopped being able to connect and detect the Wind home network. During this road trip I was on airplane mode for the full duration of the 2 weeks with the 05Q caulkin rom installed. Once I had reached my home town of ontario I had noticed that I could only connect to wind away on my opo. When scanning manually for the WIND home network it would appear with the simcard symbol beside it but when trying to connect it would state that it was unable to connect to the network. Although randomly throughout the day it would connect without warning until I rebooted my device where it would lose connection again. I then later updated my phone to the latest OTA which is cm12.1 hoping that the problem would be fixed but to no avail. At first it was the same issue where it would show the WIND network with the sim card symbol beside it but now I am not even able to see the WIND home network and can only able to see the Wind away network. I have tried changing my APNs and have tested my sim card on my sisters opo where it works perfectly fine. I have also done a factory reset and nothing has been able to fix the issue. I would like to fix this issue and anything would be of help.
JaddNC said:
Hey I have had my one plus one for a little under a year and after a 2 week road trip it has stopped being able to connect and detect the Wind home network. During this road trip I was on airplane mode for the full duration of the 2 weeks with the 05Q caulkin rom installed. Once I had reached my home town of ontario I had noticed that I could only connect to wind away on my opo. When scanning manually for the WIND home network it would appear with the simcard symbol beside it but when trying to connect it would state that it was unable to connect to the network. Although randomly throughout the day it would connect without warning until I rebooted my device where it would lose connection again. I then later updated my phone to the latest OTA which is cm12.1 hoping that the problem would be fixed but to no avail. At first it was the same issue where it would show the WIND network with the sim card symbol beside it but now I am not even able to see the WIND home network and can only able to see the Wind away network. I have tried changing my APNs and have tested my sim card on my sisters opo where it works perfectly fine. I have also done a factory reset and nothing has been able to fix the issue. I would like to fix this issue and anything would be of help.
Click to expand...
Click to collapse
I'm having the exact same issue bro, see my thread here: http://forum.xda-developers.com/oneplus-one/help/connect-to-home-network-stuck-roaming-t3197836
Unfortunately no one has replied yet.
limpexowns said:
I'm having the exact same issue bro, see my thread here: http://forum.xda-developers.com/oneplus-one/help/connect-to-home-network-stuck-roaming-t3197836
Unfortunately no one has replied yet.
Click to expand...
Click to collapse
Sorry to hear you are going through the same problem. If I learn how to solve this problem I will make sure to hit you up.
JaddNC said:
Sorry to hear you are going through the same problem. If I learn how to solve this problem I will make sure to hit you up.
Click to expand...
Click to collapse
Did you have any luck yet? Mine is still acting the same. I have been using my LG G2 for a while so I haven't really tried to solve the issue as I tried a lot previously as stated in my post.
Maybe you could post your solution here to help other members that may have the same problem ?
JaddNC said:
Sorry to hear you are going through the same problem. If I learn how to solve this problem I will make sure to hit you up.
Click to expand...
Click to collapse
Have found found a solution yet? I have the same problem. Sim card works perfect on OnePlus X, Nexus 4, but not on OnePlus One. I get connected to Wind Away, and I've tried just about every fix including entering in everything manually.
did anyone figure out a solution? im having this problem right now
Wow... sounds like I wrote this thread - aside from minor details this is EXACTLY the problem I am having. My vacation was also two weeks and the randomly connect during daytime but loses connection once restarts sound all too familiar. After Wind store clerk did sim swap, new error msg appears and said "your sim card does not allow connection to this network", so the problem actually got worse. Eventually I had to switch carrier (to Koodo and it works).
No, I have not fixed it yet.
But I'm contemplating to try manual selection of radio band (in the *#*#4636#*#* menu), because mine is showing EURO BAND and USA BANDas choices. Tho haven't made up my mind yet because that might do much more damage than good, based on some Google research so far... frustrating.