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Hi, i have a problem with my smartwatch 2. I just got it today and went threw the pairing process and what not but, when i want to go to the homescreen on the watch this happens i press the power button,press the home button, screen go's blank then goes back to the clock screen. Anyone experience this problem? ifso, i would i fix it? I tried re installing the software and unpairng etc and nothing works.
Thanks!
Teknohtc said:
Hi, i have a problem with my smartwatch 2. I just got it today and went threw the pairing process and what not but, when i want to go to the homescreen on the watch this happens i press the power button,press the home button, screen go's blank then goes back to the clock screen. Anyone experience this problem? ifso, i would i fix it? I tried re installing the software and unpairng etc and nothing works.
Thanks!
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Hey, I'm having exactly the same problem.
Did you manage to solve it?
Thanks!
Where did you buy the watch?
airfalcon said:
Hey, I'm having exactly the same problem.
Did you manage to solve it?
Thanks!
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Nope still trying to solve it....
Canadian DJ said:
Where did you buy the watch?
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Got it free from handec with my z1 pre order
Teknohtc said:
Got it free from handec with my z1 pre order
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Seems like you may have a defective watch, did you try to call Sony?
Canadian DJ said:
Seems like you may have a defective watch, did you try to call Sony?
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gotta call them see what they say
Crap, I have exactly the same issue, did you get it resolved?
Try to reset the watch. Cut the BT on the phone so it doesn't start pairing, go into the tools on the watch and chose reset.
Put the watch off and now delete pairing on the phone and reboot it to be sure the watch is no longer paired.
Now start the pairing process all over.
Hope this helps
Sent from my GT-N7100 using xda app-developers app
Tonio78370 said:
Try to reset the watch. Cut the BT on the phone so it doesn't start pairing, go into the tools on the watch and chose reset.
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I can't get into anything on the watch but the time... No Tools. :crying:
rickgillyon said:
I can't get into anything on the watch but the time... No Tools. :crying:
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Try to reinstall firmware.
http://www.sonymobile.com/gb/tools/update-service/
neur28 said:
Try to reinstall firmware.
http://www.sonymobile.com/gb/tools/update-service/
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Thanks, already tried that too. Update was successful, reconnected etc. then still the same problem. Got Sony on chat, after trying a load of things they told me to return it...
rickgillyon said:
Thanks, already tried that too. Update was successful, reconnected etc. then still the same problem. Got Sony on chat, after trying a load of things they told me to return it...
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bad watch.bummer.
neur28 said:
bad watch.bummer.
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What a letdown. It felt like Christmas when I unboxed it, feels like a funeral now...
Yea this is BS I have to pay for shipping ship it all the way back to the uk and get a new one......
neur28 said:
bad watch.bummer.
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Mine too. Suddenly decided after a week to continually disconnect from phone. Get a message saying 'unfortunately smartwatch 2 had stopped working'. Tried every reset. Annoyingly it works fine on my wife's galaxy s4. Really hope it's not the z1 that's knackered! Returning on Monday.
Sent from my C6903 using Tapatalk now Free
bmad7136 said:
Mine too. Suddenly decided after a week to continually disconnect from phone. Get a message saying 'unfortunately smartwatch 2 had stopped working'. Tried every reset. Annoyingly it works fine on my wife's galaxy s4. Really hope it's not the z1 that's knackered! Returning on Monday.
Sent from my C6903 using Tapatalk now Free
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If it works fine with your wife's s4 than its not the problem with the watch.
Its the problem on your phone with smartwatch 2 app.
Try to delete data and reinstall app on phone, delete pairing and reset watch and start again.
Bad watch is the one that doesnt work on any phone...
Teknohtc said:
Yea this is BS I have to pay for shipping ship it all the way back to the uk and get a new one......
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Yeah, hopefully mine will be picked up today, but I'm told it may be up to 14 days for replacement. And they kept talking about repair when talking on the phone when it was DOA, hopefully they took on board that it just needs replaced...
I have exactly the same issue. I have tried multiple phones, but no dice..... cant reset it from tools as cant get past the clock screen. Going to try to update the fw and see what happens
cheetah2k said:
I have exactly the same issue. I have tried multiple phones, but no dice..... cant reset it from tools as cant get past the clock screen. Going to try to update the fw and see what happens
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Good luck. I'm still waiting for the replacement...
is this nomaly, my brother has his is from same as mine, bought same time same place ahaha,
is this normal and aanyone else not received
Whelan189 said:
is this nomaly, my brother has his is from same as mine, bought same time same place ahaha,
is this normal and aanyone else not received
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This is normal. Updates are rolled out in batches and yes lots haven't received yet.
Patience.
Erroneus said:
This is normal. Updates are rolled out in batches and yes lots haven't received yet.
Patience.
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okay good, was just checking because it was weird my brother did even though they were bought same time thanks
Recently two n5 we have in the family started doing the same thing,
touch screen is not responsive (buttons do work) and the device must be
rebooted holding the power button to get it working again.
Quite annoying since it happens couple times every day.
Searched around but didn't find any reports.
Both phones stock, rooted, gravity box and touch control installed.
Any ideas?
Thanks
I'm going to take a wild guess here, But try uninstalling touch control and see if the problem occurs again. touch control has no issues on my phone btw.
zubsz said:
I'm going to take a wild guess here, But try uninstalling touch control and see if the problem occurs again. touch control has no issues on my phone btw.
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Thanks for reply!
What kernel are you using with touch control (Franco 33)?
It was working perfect for us with Franco till about rev 29, after that we got problems with graphic errors on the display once in the while, relished stock offered from touch control installation, and now this problem for change.
lifeisfun said:
Thanks for reply!
What kernel are you using with touch control (Franco 33)?
It was working perfect for us with Franco till about rev 29, after that we got problems with graphic errors on the display once in the while, relished stock offered from touch control installation, and now this problem for change.
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Yes i'm using franco r33, I reverted to from r34 due to otg issues that I need to get around to sorting out. Hope things go well for you.
zubsz said:
Yes i'm using franco r33, I reverted to from r34 due to otg issues that I need to get around to sorting out. Hope things go well for you.
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Thanks, will try 33 as well on one of them ?
Just had to be send mine back for same problem, only turning it off didn't fix my problem. Not rooted
Hmm...this just started happening to be as week this week. Happened twice today. I'm running the stock ROM & kernel.
I wonder if an update to some app is causing this.
Sent from my Nexus 5 using Tapatalk
Installed FC 33, the touch screen problem is not there anymore but the graphic distortion is back.
It happens once in the while and looks like poor TV signal for second or two.
chrisnewton said:
Just had to be send mine back for same problem, only turning it off didn't fix my problem. Not rooted
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Meaning when you rebooted it did not fix it?
lifeisfun said:
Meaning when you rebooted it did not fix it?
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Correct mate
chrisnewton said:
Correct mate
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Oh OK, if I reboot it's working fine and since 2 devices have the same problem using same set up, it shouldn't be hw problem.
Well mine has gone back.. Sounds like a different problem.
The display stopped working 2-3 days ago. On booting i can see the google logo for 2-3 seconds before the screen goes dark. The phone works and i can hear dings of messages, but i cant access any of it. Once i kept shut it for a day i was able to see the screen for 10-15 seconds( i used this window to remove the screen lock so that i can use the usb transfer ). Now keeping the phone shut for long duration has no effect.
I can see the fastboot screen but not the recovery screen throught it.
I also bought a slimport so that i could see the screen on my pc. It works (not for the fastboot or recovery), however the touch doesn't work and the volume and power buttons response is too sluggish. I can connect the mouse but it is of no use as i can't see the screen on PC and use the mouse at the same time. I tried adb ( i have no experience of it ) but i cant touch the allow pernmissions key on the screen for the above reasons. Also what advantage would adb be in this case?.
Any advice ?
PS: i have cyanogenmod
I think ram is your only option. It definitely sounds like it's hardware and not software related.
Sent from my Nexus 5 using XDA Free mobile app
Sorry, i don't follow. U mean a ram replacement is needed ?
jd1639 said:
I think ram is your only option. It definitely sounds like it's hardware and not software related.
Sent from my Nexus 5 using XDA Free mobile app
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nexmus said:
Sorry, i don't follow. U mean a ram replacement is needed ?
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It was a typo.. He meant RMA
- Sent from an IceCold Hammerhead!
Oh, you mean sending it to LG for servicing? I am a bit hesitant since i have cyanogenmod and also am in india and i doubt they will give a replacement. I think going back to stock rom and then sending it for repairs might help but i have no idea how to go about doing that in this situation.
vin4yak said:
It was a typo.. He meant RMA
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nexmus said:
Oh, you mean sending it to LG for servicing? I am a bit hesitant since i have cyanogenmod and also am in india and i doubt they will give a replacement. I think going back to stock rom and then sending it for repairs might help but i have no idea how to go about doing that in this situation.
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Its all done via fastboot or lg flash tool. Probably the latter is best for you. Have a read of the guides in my signature
How can i do it using fastboot ?
rootSU said:
Its all done via fastboot or lg flash tool. Probably the latter is best for you. Have a read of the guides in my signature
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nexmus said:
How can i do it using fastboot ?
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I do t understand the question. Is this question one you're asking having already read the fastboot return to stock guide?
Same issue I had pretty much, it died about 2 months ago. I was still able to copy all of my files, phone worked perfectly but the screen was black. Had it replaced it no time. Is that by any mean a 311k? I've seen another thread like that pop up lately.
vnvman said:
Same issue I had pretty much, it died about 2 months ago. I was still able to copy all of my files, phone worked perfectly but the screen was black. Had it replaced it no time. Is that by any mean a 311k? I've seen another thread like that pop up lately.
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What does the month it was made have to do with anything?
rootSU said:
What does the month it was made have to do with anything?
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I don't know yet, I'm just trying to figure out whether it's a particular batch that started failing or it's completely random, just curious. The two replacements I was sent were 403K. Build is perfect, but they both had some light bleed issues. Looks like every batch comes with some good and some bad, QC definitely hasn't been too great on this phone.
vnvman said:
I don't know yet, I'm just trying to figure out whether it's a particular batch that started failing or it's completely random, just curious. The two replacements I was sent were 403K. Build is perfect, but they both had some light bleed issues. Looks like every batch comes with some good and some bad, QC definitely hasn't been too great on this phone.
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Click to collapse
They're not really built in batches. Manufacturing was continuous. They just changed the serial number every time the month changes so I dont think this would actually mean anything
I know but I'd still use it as a milestone more than anything, I mean there have been some differences in the units (eg bigger speaker holes), this way it's easier to track them along the timeline, because they definitely do change something in the manufacturing process from time to time if they have to make up for issues or something. They also did it with the N4 if I remember well.
vnvman said:
I know but I'd still use it as a milestone more than anything, I mean there have been some differences in the units (eg bigger speaker holes), this way it's easier to track them along the timeline, because they definitely do change something in the manufacturing process from time to time if they have to make up for issues or something. They also did it with the N4 if I remember well.
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Speaker holes is a bad example because even the latest built devices it was still a lottery whether you got bigger or smaller holes. That's down to what you mentioned earlier, QC
rootSU said:
Its all done via fastboot or lg flash tool. Probably the latter is best for you. Have a read of the guides in my signature
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Click to collapse
I was able to unroot and flash the stock image. The problem still exists though, so it has to be a hardware issue. Fortunately the phone is still in warranty.
Thanks for all the support.
I had to get a replacement phone because the volume button stopped working.
I don't know if it's just me, but it seems that the display on this new one is very washed out and had a pinkish tint to it... I don't know, it just doesn't look right.
Does anyone else have this issue, or is it all in my head? I am a picky person
UPDATE: I just called Verizon for a replacement with no problems. Hopefully this new one has a fresh screen.
ironbesterer said:
I had to get a replacement phone because the volume button stopped working.
I don't know if it's just me, but it seems that the display on this new one is very washed out and had a pinkish tint to it... I don't know, it just doesn't look right.
Does anyone else have this issue, or is it all in my head? I am a picky person.
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Sounds like a display panel issue to me. I would definitely beginning another replacement. I know its a hassle but I that would drive me nuts. I know if you're not happy with it you can have another replacement ship to you. I wouldn't wait too long though get it taken care of as soon as possible
Sent from my HTC6525LVW using Tapatalk
flyinj54 said:
Sounds like a display panel issue to me. I would definitely beginning another replacement. I know its a hassle but I that would drive me nuts. I know if you're not happy with it you can have another replacement ship to you. I wouldn't wait too long though get it taken care of as soon as possible
Sent from my HTC6525LVW using Tapatalk
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I'm just afraid that they will say since there is nothing wrong with it, they won't give me a replacement or that they will charge me for another one.
ironbesterer said:
I'm just afraid that they will say since there is nothing wrong with it, they won't give me a replacement or that they will charge me for another one.
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So what os did you end up getting?
dottat said:
So what os did you end up getting?
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Unfortunately, when I turned it on, it updated to 4.4.4. That's a bummer.
ironbesterer said:
Unfortunately, when I turned it on, it updated to 4.4.4. That's a bummer.
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I definitely call them and find out that information for sure. I'm sure if there's an issue with the phone that they'll send you another one free of charge. Just call and explain it to him. You don't know until you ask. Now it specially since you're on the newest firmware you can't root it I would definitely be exploring my options
Sent from my HTC6525LVW using Tapatalk
flyinj54 said:
I definitely call them and find out that information for sure. I'm sure if there's an issue with the phone that they'll send you another one free of charge. Just call and explain it to him. You don't know until you ask. Now it specially since you're on the newest firmware you can't root it I would definitely be exploring my options
Sent from my HTC6525LVW using Tapatalk
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I may do that.
Also, I just now noticed, but the top of the display bleeds. So I probably will get a replacement.
ironbesterer said:
I may do that.
Also, I just now noticed, but the top of the display bleeds. So I probably will get a replacement.
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I would definitely get a replacement. This phone has the best LCD I've ever used on a mobile device. Colors are fantastic, whites are white, any there's absolutely no light bleed. It sounds to me like you have a defective unit.
maxpower7 said:
I would definitely get a replacement. This phone has the best LCD I've ever used on a mobile device. Colors are fantastic, whites are white, any there's absolutely no light bleed. It sounds to me like you have a defective unit.
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I know it does. The screen on my last one was fantastic. I may call support next week and try and get a replacement. I do expect some hassle, though.