[Q] Touch+display dead - Nexus 5 Q&A, Help & Troubleshooting

The display stopped working 2-3 days ago. On booting i can see the google logo for 2-3 seconds before the screen goes dark. The phone works and i can hear dings of messages, but i cant access any of it. Once i kept shut it for a day i was able to see the screen for 10-15 seconds( i used this window to remove the screen lock so that i can use the usb transfer ). Now keeping the phone shut for long duration has no effect.
I can see the fastboot screen but not the recovery screen throught it.
I also bought a slimport so that i could see the screen on my pc. It works (not for the fastboot or recovery), however the touch doesn't work and the volume and power buttons response is too sluggish. I can connect the mouse but it is of no use as i can't see the screen on PC and use the mouse at the same time. I tried adb ( i have no experience of it ) but i cant touch the allow pernmissions key on the screen for the above reasons. Also what advantage would adb be in this case?.
Any advice ?
PS: i have cyanogenmod

I think ram is your only option. It definitely sounds like it's hardware and not software related.
Sent from my Nexus 5 using XDA Free mobile app

Sorry, i don't follow. U mean a ram replacement is needed ?
jd1639 said:
I think ram is your only option. It definitely sounds like it's hardware and not software related.
Sent from my Nexus 5 using XDA Free mobile app
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Click to collapse

nexmus said:
Sorry, i don't follow. U mean a ram replacement is needed ?
Click to expand...
Click to collapse
It was a typo.. He meant RMA
- Sent from an IceCold Hammerhead!

Oh, you mean sending it to LG for servicing? I am a bit hesitant since i have cyanogenmod and also am in india and i doubt they will give a replacement. I think going back to stock rom and then sending it for repairs might help but i have no idea how to go about doing that in this situation.
vin4yak said:
It was a typo.. He meant RMA
Click to expand...
Click to collapse

nexmus said:
Oh, you mean sending it to LG for servicing? I am a bit hesitant since i have cyanogenmod and also am in india and i doubt they will give a replacement. I think going back to stock rom and then sending it for repairs might help but i have no idea how to go about doing that in this situation.
Click to expand...
Click to collapse
Its all done via fastboot or lg flash tool. Probably the latter is best for you. Have a read of the guides in my signature

How can i do it using fastboot ?
rootSU said:
Its all done via fastboot or lg flash tool. Probably the latter is best for you. Have a read of the guides in my signature
Click to expand...
Click to collapse

nexmus said:
How can i do it using fastboot ?
Click to expand...
Click to collapse
I do t understand the question. Is this question one you're asking having already read the fastboot return to stock guide?

Same issue I had pretty much, it died about 2 months ago. I was still able to copy all of my files, phone worked perfectly but the screen was black. Had it replaced it no time. Is that by any mean a 311k? I've seen another thread like that pop up lately.

vnvman said:
Same issue I had pretty much, it died about 2 months ago. I was still able to copy all of my files, phone worked perfectly but the screen was black. Had it replaced it no time. Is that by any mean a 311k? I've seen another thread like that pop up lately.
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Click to collapse
What does the month it was made have to do with anything?

rootSU said:
What does the month it was made have to do with anything?
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Click to collapse
I don't know yet, I'm just trying to figure out whether it's a particular batch that started failing or it's completely random, just curious. The two replacements I was sent were 403K. Build is perfect, but they both had some light bleed issues. Looks like every batch comes with some good and some bad, QC definitely hasn't been too great on this phone.

vnvman said:
I don't know yet, I'm just trying to figure out whether it's a particular batch that started failing or it's completely random, just curious. The two replacements I was sent were 403K. Build is perfect, but they both had some light bleed issues. Looks like every batch comes with some good and some bad, QC definitely hasn't been too great on this phone.
Click to expand...
Click to collapse
They're not really built in batches. Manufacturing was continuous. They just changed the serial number every time the month changes so I dont think this would actually mean anything

I know but I'd still use it as a milestone more than anything, I mean there have been some differences in the units (eg bigger speaker holes), this way it's easier to track them along the timeline, because they definitely do change something in the manufacturing process from time to time if they have to make up for issues or something. They also did it with the N4 if I remember well.

vnvman said:
I know but I'd still use it as a milestone more than anything, I mean there have been some differences in the units (eg bigger speaker holes), this way it's easier to track them along the timeline, because they definitely do change something in the manufacturing process from time to time if they have to make up for issues or something. They also did it with the N4 if I remember well.
Click to expand...
Click to collapse
Speaker holes is a bad example because even the latest built devices it was still a lottery whether you got bigger or smaller holes. That's down to what you mentioned earlier, QC

rootSU said:
Its all done via fastboot or lg flash tool. Probably the latter is best for you. Have a read of the guides in my signature
Click to expand...
Click to collapse
I was able to unroot and flash the stock image. The problem still exists though, so it has to be a hardware issue. Fortunately the phone is still in warranty.
Thanks for all the support.

Related

Help NS wont boot/ no charging icon/ no google icon

so my nexus is stock, but unlocked.
i cherged my nexus today an i read on a thread that to calibrate the battery it should be plugged at 100% and then u should turn it off then on and while it boots u should take out the battery. i did it. and now it doesnt boot, not even in fastboot.
some help?
Who said to pull out the battery while booting? It's a dangerous action you may brick your phone. Add I know a lot Chinese users of Nexus S had done this accidentally. Like rebooting without the battery cover when the battery fell off.
And unfortunately I didn't see anyone made their phone back, yet.
Anyway you can search for some threads for saving bricked phone.
Sent from my Nexus S using xda app-developers app
vikingsail said:
Who said to pull out the battery while booting? It's a dangerous action you may brick your phone. Add I know a lot Chinese users of Nexus S had done this accidentally. Like rebooting without the battery cover when the battery fell off.
And unfortunately I didn't see anyone made their phone back, yet.
Anyway you can search for some threads for saving bricked phone.
Sent from my Nexus S using xda app-developers app
Click to expand...
Click to collapse
So... my phone is bricked.
well, no smartphone until christmas!!!! yeah! (being ironic)
Cascabreu said:
So... my phone is bricked.
well, no smartphone until christmas!!!! yeah! (being ironic)
Click to expand...
Click to collapse
Not exactly you can saved it. I find a thread on Chinese forum says use Ubuntu to unbrick a bricked ns. I think the thread actually comes from xda. Try to search here you can find it. Sorry I'm on my phone now can't do a search. All the best.
vikingsail said:
Not exactly you can saved it. I find a thread on Chinese forum says use Ubuntu to unbrick a bricked ns. I think the thread actually comes from xda. Try to search here you can find it. Sorry I'm on my phone now can't do a search. All the best.
Click to expand...
Click to collapse
i know about that, its called adam tool. but that tool is useless if your screen doesnt even light up. i tried the tool and it didnt worked
thanks anyway
you cannot fix a dead boot with any software/USB connection to a PC. A bricked/Dead boot can only be fixed by having a certain hardware called JTAG/RIFF. Check this link: http://www.youtube.com/watch?v=iejfuW7XcKA
its a bit high in price between 100-150$, usually repair centers have it and charge 50$ for a fix. I suggest taking your nexus to a repair center and specifically tell them that you have a "DEAD BOOT AND NEED IT FIXED BY JTAG/RIFF"
ismailham said:
you cannot fix a dead boot with any software/USB connection to a PC. A bricked/Dead boot can only be fixed by having a certain hardware called JTAG/RIFF. Check this link: http://www.youtube.com/watch?v=iejfuW7XcKA
its a bit high in price between 100-150$, usually repair centers have it and charge 50$ for a fix. I suggest taking your nexus to a repair center and specifically tell them that you have a "DEAD BOOT AND NEED IT FIXED BY JTAG/RIFF"
Click to expand...
Click to collapse
i already understand that XD i im back from vacacion i will go to the store with my warranty and maybe i dont pay anything for thr fix
I had my phone fixed for free!!!!!!! Thanks anyway!!!
sent from my Nyan NeXus S
Do share
Cascabreu said:
I had my phone fixed for free!!!!!!! Thanks anyway!!!
sent from my Nyan NeXus S
Click to expand...
Click to collapse
Can you please tell me how? I was booting mine and bettery fell out...now it cant even be recognized with USB connected...help!!!
kali4nian said:
Can you please tell me how? I was booting mine and bettery fell out...now it cant even be recognized with USB connected...help!!!
Click to expand...
Click to collapse
i used my warranty in a local store XD
i went there and said that i turned off the phone over night and in the morning he didnt wanted to turn on. they said it was a normal issue. LMAO

Is there a way to solve the yellow line?

I everyone, sorry if I ask.
I've bought a chinese OPO and I've seen that, at the bottom of the screen I've the "famous" yellow line.
Is there a way to fix it?
Thanks in advance.
Castore said:
I everyone, sorry if I ask.
I've bought a chinese OPO and I've seen that, at the bottom of the screen I've the "famous" yellow line.
Is there a way to fix it?
Thanks in advance.
Click to expand...
Click to collapse
does it stay every time ?? like even at boot
if yes replace the phone its hardware problem
no solutions for that.
@SidDev said:
does it stay every time ?? like even at boot
if yes replace the phone its hardware problem
no solutions for that.
Click to expand...
Click to collapse
I fear you're right.
Castore said:
I fear you're right.
Click to expand...
Click to collapse
I hope you are under warranty ?
if not repair it from local repair center .
@SidDev said:
I hope you are under warranty ?
if not repair it from local repair center .
Click to expand...
Click to collapse
Yes, I'm under warranty but I've bought the phone from China and I'm from Italy, only the ship cost will be more than the repair.
There's no place to repair a china phone here, nobody even known the phone
But it's a problem that has a lot of OPO and the manufacturer said that, they're good enough and, even N% has yellow screens...
But I'm really not happy with this phone, not only for the yellow line.
There is no way to fix it, with usage and time it gets slightly better. 99% of phones have this, so you should not have bought the phone, if you think this is a deal breaker.
Dzhedaj said:
There is no way to fix it, with usage and time it gets slightly better. 99% of phones have this, so you should not have bought the phone, if you think this is a deal breaker.
Click to expand...
Click to collapse
at least not 99%
Dzhedaj said:
There is no way to fix it, with usage and time it gets slightly better. 99% of phones have this, so you should not have bought the phone, if you think this is a deal breaker.
Click to expand...
Click to collapse
I didn't know that this kind of phone has this kind of screen. Obviously I never bought a phone with this defect.
I really never bought a phone even if I had known the state of Cyano 11s.
But it'd definitely my fault.
Thanks for the answers.
There's an entire thread dedicated to this. Try using a UV lamp (found at a nail salon) for ten minutes with the device turned off.
Please search before posting.
Transmitted via Bacon
timmaaa said:
There's an entire thread dedicated to this. Try using a UV lamp (found at a nail salon) for ten minutes with the device turned off.
Please search before posting.
Transmitted via Bacon
Click to expand...
Click to collapse
I've seen the post but I've had not seen a solution.
Sorry if I asked.
Damir franc has a video on YouTube
Archipago said:
Damir franc has a video on YouTube
Click to expand...
Click to collapse
I have never had that problem

Replacement phone displays issue?

I had to get a replacement phone because the volume button stopped working.
I don't know if it's just me, but it seems that the display on this new one is very washed out and had a pinkish tint to it... I don't know, it just doesn't look right.
Does anyone else have this issue, or is it all in my head? I am a picky person
UPDATE: I just called Verizon for a replacement with no problems. Hopefully this new one has a fresh screen.
ironbesterer said:
I had to get a replacement phone because the volume button stopped working.
I don't know if it's just me, but it seems that the display on this new one is very washed out and had a pinkish tint to it... I don't know, it just doesn't look right.
Does anyone else have this issue, or is it all in my head? I am a picky person.
Click to expand...
Click to collapse
Sounds like a display panel issue to me. I would definitely beginning another replacement. I know its a hassle but I that would drive me nuts. I know if you're not happy with it you can have another replacement ship to you. I wouldn't wait too long though get it taken care of as soon as possible
Sent from my HTC6525LVW using Tapatalk
flyinj54 said:
Sounds like a display panel issue to me. I would definitely beginning another replacement. I know its a hassle but I that would drive me nuts. I know if you're not happy with it you can have another replacement ship to you. I wouldn't wait too long though get it taken care of as soon as possible
Sent from my HTC6525LVW using Tapatalk
Click to expand...
Click to collapse
I'm just afraid that they will say since there is nothing wrong with it, they won't give me a replacement or that they will charge me for another one.
ironbesterer said:
I'm just afraid that they will say since there is nothing wrong with it, they won't give me a replacement or that they will charge me for another one.
Click to expand...
Click to collapse
So what os did you end up getting?
dottat said:
So what os did you end up getting?
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Click to collapse
Unfortunately, when I turned it on, it updated to 4.4.4. That's a bummer.
ironbesterer said:
Unfortunately, when I turned it on, it updated to 4.4.4. That's a bummer.
Click to expand...
Click to collapse
I definitely call them and find out that information for sure. I'm sure if there's an issue with the phone that they'll send you another one free of charge. Just call and explain it to him. You don't know until you ask. Now it specially since you're on the newest firmware you can't root it I would definitely be exploring my options
Sent from my HTC6525LVW using Tapatalk
flyinj54 said:
I definitely call them and find out that information for sure. I'm sure if there's an issue with the phone that they'll send you another one free of charge. Just call and explain it to him. You don't know until you ask. Now it specially since you're on the newest firmware you can't root it I would definitely be exploring my options
Sent from my HTC6525LVW using Tapatalk
Click to expand...
Click to collapse
I may do that.
Also, I just now noticed, but the top of the display bleeds. So I probably will get a replacement.
ironbesterer said:
I may do that.
Also, I just now noticed, but the top of the display bleeds. So I probably will get a replacement.
Click to expand...
Click to collapse
I would definitely get a replacement. This phone has the best LCD I've ever used on a mobile device. Colors are fantastic, whites are white, any there's absolutely no light bleed. It sounds to me like you have a defective unit.
maxpower7 said:
I would definitely get a replacement. This phone has the best LCD I've ever used on a mobile device. Colors are fantastic, whites are white, any there's absolutely no light bleed. It sounds to me like you have a defective unit.
Click to expand...
Click to collapse
I know it does. The screen on my last one was fantastic. I may call support next week and try and get a replacement. I do expect some hassle, though.

Nvidia shield tablet Power options help

Heya!
So i just got this Nvidia tablet with blisspop/lollipop or whatever it's called already installed.
Now i've been trying to read through some of the threads on this page but it honestly feels like im reading a different language.
I've noticed the Nvidia power options is gone from the tablet and since im lagging pretty bad often when playing games although not all the time, i'd like to fix this.
I thought the best option would be to increase my cpu usage, do you guys have any guides or tips for me on how i could do that?
Thanks in advance!
honestly, the kernel included in blisspop is plagued with odd behavior.. hangs, audio skips, and weird lag that comes and goes without reason...
some say it works fine for them, but myself and many others have had this issue... so, that is probably your problem.
DreadApex said:
honestly, the kernel included in blisspop is plagued with odd behavior.. hangs, audio skips, and weird lag that comes and goes without reason...
some say it works fine for them, but myself and many others have had this issue... so, that is probably your problem.
Click to expand...
Click to collapse
I understand, is there anything i can install which works better? or am i stuck with the current "kernel" as it's called?
Sorry, i'm not familiar with the contents of blisspop and such.
you can try the official firmware, but if you bought the tablet with blisspop installed on it already... it is probably killswitched... so you need to follow the instructions here or risk breaking your tablet for good.
DreadApex said:
you can try the official firmware, but if you bought the tablet with blisspop installed on it already... it is probably killswitched... so you need to follow the instructions here or risk breaking your tablet for good.
Click to expand...
Click to collapse
I'll check it out!
One last question; if i just use it regularly as i've been doing, will it actually just not work after some time?
Edit: i checked my serial number and it said "Next OTA: ST - yy (urgent)" so im guessing it's killswitched
Cladias said:
I'll check it out!
One last question; if i just use it regularly as i've been doing, will it actually just not work after some time?
Click to expand...
Click to collapse
I'm not sure what you mean... the battery will die if that's what you mean..lol
Cladias said:
Edit: i checked my serial number and it said "Next OTA: ST - yy (urgent)" so im guessing it's killswitched
Click to expand...
Click to collapse
yes, just be sure to remove the ota app as instructed in that post to ensure it won't get delivered.
DreadApex said:
I'm not sure what you mean... the battery will die if that's what you mean..lol
yes, just be sure to remove the ota app as instructed in that post to ensure it won't get delivered.
Click to expand...
Click to collapse
I assumed the Killswitch is something that deactivates my tablet if i dont do anything to fix it, hence why i asked if it wouldn't work after a while if i didn't do anything about it.
I'll try to follow what the thread says. Thanks for the replies!
the killswitch could kill your tablet the instant it connects to the internet.
make sure you remove it BEFORE you do and you won't have any issues from that point on with anything.

Wanted to get a Survery: Multitouch on Google Pixel 4A

Alright, so currently im dealing with some Multitouch issues on my Pixel 4a. The repair place i went to UBREAKIFIX said they'll have to do the whole repair they did preciously again and charge me (because of 2 small dents at the side of the screen). Would not recommend. I wanted to get a poll of everyone with this exact issue Here is some steps to test:
1. Enable Developer Options (Go into build number click however many times and get developers options
2. Go to Developer Options in System settings,
3. Scroll down to Input and enable "Show taps" and "Pointer Location.
4. Put two fingers down and see if multiple pointers are shown (If not, Multi-touch does not work)
Also some other Notes:
Downgrading to Android 10, Makes multitouch work for some reason :/
Also would like to know if you've gotten your phone repaired before.
Any help figuring this whole thing out is appreciated
Can I ask what was the repair they did the first time to fix your touch problem?
hammered58 said:
Can I ask what was the repair they did the first time to fix your touch problem?
Click to expand...
Click to collapse
The first time, it was just a broken screen, had to replace it
fbievan said:
The first time, it was just a broken screen, had to replace it
Click to expand...
Click to collapse
Dont know if started happening before or after, but i noticed it recently, and started digging, brought it to the place and they said they wouldnt cover it under warranty because of 2 small dents at the side of screen which have zero relation to the problem at hand
fbievan said:
Dont know if started happening before or after, but i noticed it recently, and started digging, brought it to the place and they said they wouldnt cover it under warranty because of 2 small dents at the side of screen which have zero relation to the problem at hand
Click to expand...
Click to collapse
That's sucks, hard to prove if there right or wrong without putting a known good screen on
hammered58 said:
That's sucks, hard to prove if there right or wrong without putting a known good screen on
Click to expand...
Click to collapse
Also as i noted, for some reason downgrading to andorid 10 has multitouch working. (From flash.android.com)
fbievan said:
Also as i noted, for some reason downgrading to andorid 10 has multitouch working. (From flash.android.com)
Click to expand...
Click to collapse
I honestly cant say if its the hardware or software, maybe it might be a combination of both? I'm not entirely sure, however downgrading to android 10 from googles flash tool does seem to have it work. I had what i would guess is a full screen replacement from UBREAKIFIX, due to shattering the entire screen. Honestly, spending 140 dollars just to see if it might work is not worth it to me, so I'm really not sure what to do.
Even doing it yourself the cheapest I've seen a screen is 110 from AliExpress, which I don't get because I just replaced one on a g7 moto play for 20 bucks off ebay
hammered58 said:
Even doing it yourself the cheapest I've seen a screen is 110 from AliExpress, which I don't get because I just replaced one on a g7 moto play for 20 bucks off ebay
Click to expand...
Click to collapse
Is there any reason why this multitouch would work on android 10? I dont see exactly what is happening here
fbievan said:
Is there any reason why this multitouch would work on android 10? I dont see exactly what is happening here
Click to expand...
Click to collapse
idk,, maybe the sensitivity is setup diff
hammered58 said:
idk,, maybe the sensitivity is setup diff
Click to expand...
Click to collapse
After looking for a while seems the entire drivers are different in the kernel. But that is my brief look at. If anyone who knows kernel drivers would like to take a look at it. Would be helpful
LineageOS 19.1 - multitouch just stopped working today after several weeks without problems. No repairs or damage.
I'm on stock but rooted. I've been slack so still on October patch. Multi touch working fine. Never had a problem with it.
(Finally updated to December patch and it's still working.)
LionDGem said:
LineageOS 19.1 - multitouch just stopped working today after several weeks without problems. No repairs or damage.
Click to expand...
Click to collapse
What fixed it for me was downgrading to android 10 then updating all the way up...
From right here: https://forum.xda-developers.com/t/...ter-apr-security-update.4428089/post-87356703
fbievan said:
What fixed it for me was downgrading to android 10 then updating all the way up...
From right here: https://forum.xda-developers.com/t/...ter-apr-security-update.4428089/post-87356703
Click to expand...
Click to collapse
Wonder how this actually fixes the issue. Sounds strange.
LionDGem said:
Wonder how this actually fixes the issue. Sounds strange.
Click to expand...
Click to collapse
I don't know... As far as I know downgrading has the kernel touchscreen driver seemingly working... from there I know little
fbievan said:
I don't know... As far as I know downgrading has the kernel touchscreen driver seemingly working... from there I know little
Click to expand...
Click to collapse
Multitouch stopped working on my Pixel 4A 5G after updating to android 13.
Maybe a bug caused by an OTA update?
qqBenji said:
Multitouch stopped working on my Pixel 4A 5G after updating to android 13.
Maybe a bug caused by an OTA update?
Click to expand...
Click to collapse
I have LineageOS 19.1 here. So android 12. i'll try that android 10 approach
I can confirm now that downgrading to Official Google Pixel 4a Stock Rom Android 10 fixed the issue. I try to go back to LOS 20 now and see what happens.
PS: Using internal updater to update to Android 13 broke it again. Taking the long route now.
PPS: That chromium based flash tool is really handy. Would be awesome to have something like that for LineageOS.
PPS: As soon as I install anything above Android 10, multitouch stops working. I'll sell this stupid thing as is (will let te buyer know of course). Its a shame.

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