Smartwatch 2 not working right :( - Sony Smartwatch

Hi, i have a problem with my smartwatch 2. I just got it today and went threw the pairing process and what not but, when i want to go to the homescreen on the watch this happens i press the power button,press the home button, screen go's blank then goes back to the clock screen. Anyone experience this problem? ifso, i would i fix it? I tried re installing the software and unpairng etc and nothing works.
Thanks!

Teknohtc said:
Hi, i have a problem with my smartwatch 2. I just got it today and went threw the pairing process and what not but, when i want to go to the homescreen on the watch this happens i press the power button,press the home button, screen go's blank then goes back to the clock screen. Anyone experience this problem? ifso, i would i fix it? I tried re installing the software and unpairng etc and nothing works.
Thanks!
Click to expand...
Click to collapse
Hey, I'm having exactly the same problem.
Did you manage to solve it?
Thanks!

Where did you buy the watch?

airfalcon said:
Hey, I'm having exactly the same problem.
Did you manage to solve it?
Thanks!
Click to expand...
Click to collapse
Nope still trying to solve it....

Canadian DJ said:
Where did you buy the watch?
Click to expand...
Click to collapse
Got it free from handec with my z1 pre order

Teknohtc said:
Got it free from handec with my z1 pre order
Click to expand...
Click to collapse
Seems like you may have a defective watch, did you try to call Sony?

Canadian DJ said:
Seems like you may have a defective watch, did you try to call Sony?
Click to expand...
Click to collapse
gotta call them see what they say

Crap, I have exactly the same issue, did you get it resolved?

Try to reset the watch. Cut the BT on the phone so it doesn't start pairing, go into the tools on the watch and chose reset.
Put the watch off and now delete pairing on the phone and reboot it to be sure the watch is no longer paired.
Now start the pairing process all over.
Hope this helps
Sent from my GT-N7100 using xda app-developers app

Tonio78370 said:
Try to reset the watch. Cut the BT on the phone so it doesn't start pairing, go into the tools on the watch and chose reset.
Click to expand...
Click to collapse
I can't get into anything on the watch but the time... No Tools. :crying:

rickgillyon said:
I can't get into anything on the watch but the time... No Tools. :crying:
Click to expand...
Click to collapse
Try to reinstall firmware.
http://www.sonymobile.com/gb/tools/update-service/

neur28 said:
Try to reinstall firmware.
http://www.sonymobile.com/gb/tools/update-service/
Click to expand...
Click to collapse
Thanks, already tried that too. Update was successful, reconnected etc. then still the same problem. Got Sony on chat, after trying a load of things they told me to return it...

rickgillyon said:
Thanks, already tried that too. Update was successful, reconnected etc. then still the same problem. Got Sony on chat, after trying a load of things they told me to return it...
Click to expand...
Click to collapse
bad watch.bummer.

neur28 said:
bad watch.bummer.
Click to expand...
Click to collapse
What a letdown. It felt like Christmas when I unboxed it, feels like a funeral now...

Yea this is BS I have to pay for shipping ship it all the way back to the uk and get a new one......

neur28 said:
bad watch.bummer.
Click to expand...
Click to collapse
Mine too. Suddenly decided after a week to continually disconnect from phone. Get a message saying 'unfortunately smartwatch 2 had stopped working'. Tried every reset. Annoyingly it works fine on my wife's galaxy s4. Really hope it's not the z1 that's knackered! Returning on Monday.
Sent from my C6903 using Tapatalk now Free

bmad7136 said:
Mine too. Suddenly decided after a week to continually disconnect from phone. Get a message saying 'unfortunately smartwatch 2 had stopped working'. Tried every reset. Annoyingly it works fine on my wife's galaxy s4. Really hope it's not the z1 that's knackered! Returning on Monday.
Sent from my C6903 using Tapatalk now Free
Click to expand...
Click to collapse
If it works fine with your wife's s4 than its not the problem with the watch.
Its the problem on your phone with smartwatch 2 app.
Try to delete data and reinstall app on phone, delete pairing and reset watch and start again.
Bad watch is the one that doesnt work on any phone...

Teknohtc said:
Yea this is BS I have to pay for shipping ship it all the way back to the uk and get a new one......
Click to expand...
Click to collapse
Yeah, hopefully mine will be picked up today, but I'm told it may be up to 14 days for replacement. And they kept talking about repair when talking on the phone when it was DOA, hopefully they took on board that it just needs replaced...

I have exactly the same issue. I have tried multiple phones, but no dice..... cant reset it from tools as cant get past the clock screen. Going to try to update the fw and see what happens

cheetah2k said:
I have exactly the same issue. I have tried multiple phones, but no dice..... cant reset it from tools as cant get past the clock screen. Going to try to update the fw and see what happens
Click to expand...
Click to collapse
Good luck. I'm still waiting for the replacement...

Related

Horizontal Bands on Gear S2 Screen

Has anyone ever seen an issue like seen in the picture (horizontal dark bands across the Gear S2 screen). I've only had the watch two weeks and this happened. I've tried soft and hard resets to no avail.
I have the same issue and can't find an answer to it anywhere. My S2 is only a week old
Hey guys,
I had the same after a watchface always ON fail... I've planned to send it back to after-sale... But 2 days after, all the line just disapaers...
screenpaver said:
Has anyone ever seen an issue like seen in the picture (horizontal dark bands across the Gear S2 screen). I've only had the watch two weeks and this happened. I've tried soft and hard resets to no avail.
Click to expand...
Click to collapse
Since it is still under warranty I filled out an online request for service. They emailed me a shipping label and I sent it off to Plano, TX on Saturday. The status today says "Replaced LCD" and now it's back in the mail to me. We'll see...
Mikoube said:
Hey guys,
I had the same after a watchface always ON fail... I've planned to send it back to after-sale... But 2 days after, all the line just disapaers...
Click to expand...
Click to collapse
Hey Mikoube, how long were you seeing the problem? I just started seeing this today. Has the problem recurred?
Thanks!!
Facing same problem in Gear S2 classic
screenpaver said:
Has anyone ever seen an issue like seen in the picture (horizontal dark bands across the Gear S2 screen). I've only had the watch two weeks and this happened. I've tried soft and hard resets to no avail.
Click to expand...
Click to collapse
I am facing same problem in my new Gear S2 Classic. I have purchased this one week back.
cyphi said:
Hey Mikoube, how long were you seeing the problem? I just started seeing this today. Has the problem recurred?
Thanks!!
Click to expand...
Click to collapse
Hi cyphi,
as I remember it took around 3 days to disappear, mays 4 but not much than that.
Mikoube said:
Hi cyphi,
as I remember it took around 3 days to disappear, mays 4 but not much than that.
Click to expand...
Click to collapse
OK thanks!! My display still doesn't seem to be getting any better. I think I may be returning the watch
cyphi said:
OK thanks!! My display still doesn't seem to be getting any better. I think I may be returning the watch
Click to expand...
Click to collapse
not cool... maybe try with a white watchface or something very close to. Do you remember what watchface you had when it append?
Mikoube said:
not cool... maybe try with a white watchface or something very close to. Do you remember what watchface you had when it append?
Click to expand...
Click to collapse
No. I actually fixed it today. There was a recent firmware update on the watch and one of the custom watchfaces that I had previously installed must've been causing the problem. I did multiple factory resets, but I keep trying to keep the watchfaces that I had already downloaded...that wasn't resolving the issue. I did a complete factory reset today and wiped out all the custom watchfaces and the problem disappeared. I'm happy now!! Thanks Mikoube for your help!!
You're welcome
Hello! I'm having the exact same issue. Can you explain what you did to fix it? Did you erase all the downloaded faces and then do a hard factory reset? Or vise versa? I'm at work right now and would love to achieve your same results since it happened 2 hours after my Warranty expired ??.
Here's how I fixed mine: Sent it back for repair. Waited a week. Received a fixed watch.
shinta4e said:
Hello! I'm having the exact same issue. Can you explain what you did to fix it? Did you erase all the downloaded faces and then do a hard factory reset? Or vise versa? I'm at work right now and would love to achieve your same results since it happened 2 hours after my Warranty expired .
Click to expand...
Click to collapse
Hey shinta,
The fact is that one off your watchface is causing trouble to tizen. So Try to make a full factory reset. It should solve your issue.
So i got these same lines on my device lastnight. It is mainly noticable when I turn on Aod. I dont want to bother with rma on a 2 month old device if this is going to fix itself. I tryed a few resets and its still there now. I dont mind waiting a few days though.
edit:
My gear s2 screen is working fine now. It only had the lines for 3 days. I will keep a close eye on it though and update if it returns.
Same issue, I did factory reset and deleted all downloaded Wacho faces . Still the problem!
Blackmoco said:
Same issue, I did factory reset and deleted all downloaded Wacho faces . Still the problem!
Click to expand...
Click to collapse
The bands were back a few weeks ago... I figured that when I set the brightness to "1", the band are little and when I put on "10", they are bigger.
So I tried to let the watch during 1 day with a brightness of "1". The day after all band were gone...
Hope this can help some of you guys.
Enjoy.
Same problem with the screen of mi gear fit 2 band, resolved only changing the screen
Inviato dal mio SM-G920F utilizzando Tapatalk
Same problem here, I turned it on, and it was fine, then I UPDATED a few apps and faces and lost network, after that the problem started, so I belive its a software issue and not hardware, could be coincidence, its a month old watch...
My watch is 5 months old and I just have this problem last night

Galaxy S7 g930f sound bug? Updated!With video!

Sound stop randomly in facebook,youtube,deezer etc. When stop all speaker sounds stop include calls and nottifications. In security mode problem persisted and factory reset not solve. Hardware problem or a gapp conflict?
migl87 said:
Sound stop randomly in facebook,youtube,deezer etc. When stop all speaker sounds stop include calls and nottifications. In security mode problem persisted and factory reset not solve. Hardware problem or a gapp conflict?
i filmed the problem but cant post because spam protection. If a moderator want i send the urls to insert youtube videos in this post
Click to expand...
Click to collapse
Yea post the url to the YouTube video.
I cant.
" To prevent spam on the XDA forums, ALL new users prevented from posting outside links in their messages. After approximately 10 posts, you will be able to post outside links. Thank you for understanding! "
migl87 said:
I cant.
" To prevent spam on the XDA forums, ALL new users prevented from posting outside links in their messages. After approximately 10 posts, you will be able to post outside links. Thank you for understanding! "
Click to expand...
Click to collapse
So make 10 posts (contributing ones, not spam to raise post count)
I will try!
TheSproker said:
Yea post the url to the YouTube video.
Click to expand...
Click to collapse
Done!
I had the same issue a few times. Music stops, and if I click pause and play again, it just plays for a milisecond, and then silence again. I wanted to write here about that issue, but it happened 3-4 times in two months. Closing and opening the app which was playing sound solves the problem for me.
I've flashed a newer stock rom in odin, but the bug was still present. But that's definitely a software bug, samsung should know about it.
MrDusan said:
I had the same issue a few times. Music stops, and if I click pause and play again, it just plays for a milisecond, and then silence again. I wanted to write here about that issue, but it happened 3-4 times in two months. Closing and opening the app which was playing sound solves the problem for me.
I've flashed a newer stock rom in odin, but the bug was still present. But that's definitely a software bug, samsung should know about it.
Click to expand...
Click to collapse
For me its happen every day. I try different stock rom and nothing. I thinking send it to rma. Its a stupid fault for high end phones.
migl87 said:
For me its happen every day. I try different stock rom and nothing. I thinking send it to rma. Its a stupid fault for high end phones.
Click to expand...
Click to collapse
Oh. It must be very annoying then :/
Try installing south east europe rom, XXU1BPH1 version, it didn't happen to me since that (august) update
Or if u are tired of flashing, send it to samsung, very stupid flaw, I agree!
MrDusan said:
Oh. It must be very annoying then :/
Try installing south east europe rom, XXU1BPH1 version, it didn't happen to me since that (august) update
Or if u are tired of flashing, send it to samsung, very stupid flaw, I agree!
Click to expand...
Click to collapse
I have the XXU1BPH1. The phone install september security update but nothing new. I believe the solution is send for rma but i think its a hard problem to solved. Samsung guys reset phone and test two minutes and its ok. Maybe with nougat problem its solved but the update come far away.
Did anyone find a solution for this problem, or contacted Samsung? It's very annoying, and it started happening to me very often.
MrDusan said:
Did anyone find a solution for this problem, or contacted Samsung? It's very annoying, and it started happening to me very often.
Click to expand...
Click to collapse
Nothing. My go two times for warranty with videos for the problem and only restore factory settings and problem persists.
I can't believe it. I mean, that's a major bug if U ask me. I've heard that many people have the same issue. I'll contact samsung about it, maybe the nougat update fill fix it, but who knows when that will come.
Sent from my SM-G930F using XDA-Developers mobile app
MrDusan said:
I can't believe it. I mean, that's a major bug if U ask me. I've heard that many people have the same issue. I'll contact samsung about it, maybe the nougat update fill fix it, but who knows when that will come.
Sent from my SM-G930F using XDA-Developers mobile app
Click to expand...
Click to collapse
You use whatsapp?
migl87 said:
You use whatsapp?
Click to expand...
Click to collapse
Yes, I do.
MrDusan said:
Yes, I do.
Click to expand...
Click to collapse
Try factory reset and dont open whatsapp. No problem in last two days. The Only diference is i dont open anytime the whatsapp.
migl87 said:
Try factory reset and dont open whatsapp. No problem in last two days. The Only diference is i dont open anytime the whatsapp.
Click to expand...
Click to collapse
It didn't happen to me for a month or more after a reset. So I guess it would be good to wait some time
But keep us updated here, if it's really whatsapp that's causing problems, at least we know who to blame!
Forget the whatsapp. I found the problem in my. Its hardware. Finally i have a way to show in store the problem. Try play a song or youtube video and apply pressure on back of the phone down the camera. Try in yours and tell me something
migl87 said:
Forget the whatsapp. I found the problem in my. Its hardware. Finally i have a way to show in store the problem. Try play a song or youtube video and apply pressure on back of the phone down the camera. Try in yours and tell me something
Click to expand...
Click to collapse
Oh, why didn't I see this last night It was driving me crazy! Now it works, but as soon as it starts acting up again I will try that. Where exactly did u apply pressure?
MrDusan said:
Oh, why didn't I see this last night It was driving me crazy! Now it works, but as soon as it starts acting up again I will try that. Where exactly did u apply pressure?
Click to expand...
Click to collapse
Hi. See the video.

Gear S2 after upgrade

After upgrade calories dont show properly. When i wake up i have allread 500cal. I restarted my gear s2 watch. Than i do factory reset. Nothing. How to get back to old firmware. ??? Maybe i missed something in settings. Thanx for help.
apolloo73 said:
After upgrade calories dont show properly. When i wake up i have allread 500cal. I restarted my gear s2 watch. Than i do factory reset. Nothing. How to get back to old firmware. ??? Maybe i missed something in settings. Thanx for help.
Click to expand...
Click to collapse
Mine show me running session when i'm still on chair. Factory reset no works for me...
Mine gave me 40 hours of normal use and was only at 50% so I'm not complaining. Weather works better too.
Mine keeps telling me to get off my ass and get active. Kind of hard to do while sitting at a computer writing lines of code. Then it gets excited when I blow my nose as it thinks I'm exercising. Go figure...
Drunkula said:
Mine keeps telling me to get off my ass and get active. Kind of hard to do while sitting at a computer writing lines of code. Then it gets excited when I blow my nose as it thinks I'm exercising. Go figure...
Click to expand...
Click to collapse
Same here, but to be fair it does give you some stretching options if you decline to get off your ass [emoji3]
Sent using Tapatalk
kta said:
Same here, but to be fair it does give you some stretching options if you decline to get off your ass [emoji3]
Sent using Tapatalk
Click to expand...
Click to collapse
You can turn that off in Notifications. I sure did!
rogerperk said:
You can turn that off in Notifications. I sure did!
Click to expand...
Click to collapse
Where do you do that? In Gear Manager? A specific app? I must be overlooking it!
Go to SHealth on the watch apps; scroll all the way over to Settings, then turn off Health Nudges. That should do it.
Never would have found it as I've never actually fired up that on the watch. Thanks! :good:

Chromecast issues

Has anyone else experienced issues using a chromecast with their honor 8?
It used to consistently work flawlessly with my Galaxy S5, but since I've switched casting has been very buggy.
Finding the chromecast is usualy the first issue, half the time when I go to cast no devices show up.
Mostly frustrating is after something is casting I lose volume control when I am outside that specific all. Before I could toggle the volume on my TV from any screen and it showed the slider along with the phone media and ringer volume. It also seems to disconnect from the chromecast quite a bit as well. Sometimes ending the cast, but usually I'll have to close the app and reconnect in order to be able to control it again.
I've tried factory resetting my chromecast and never used guest mode, not sure what's causing the problems.
Anyone know of any possible solutions?
I have been having the same issues.
Phone just can't see the chrome cast.
Would be good if anyone has any solutions ??
Same issue here...
Reseting everything didn't change anything...
tiboutibou said:
Same issue here...
Reseting everything didn't change anything...
Click to expand...
Click to collapse
I have posted a question on the UK Honor Google+ board
See what they say.
I can't even get BBC iPlayer to cast so there is definitely some thing wrong.
Now TV just released an update that was ment to deal with the casting bug but still no casting !!
Hey guy's,
I will have my Chromecast back soon so ill do my best to figure out what the problem is.
Thom Knepper said:
Hey guy's,
I will have my Chromecast back soon so ill do my best to figure out what the problem is.
Click to expand...
Click to collapse
Hey @Thom Knepper it's really good to see you on here.
As your an Honor Rep your exactly the guy that we need to have about on XDA
Welcome
John
Guys.
I have just reset my phone to factory settings and I'm able to cast again !!
Not sure what happened to stop the castings but a factory reset sorted it
johnhux7 said:
Guys.
I have just reset my phone to factory settings and I'm able to cast again !!
Not sure what happened to stop the castings but a factory reset sorted it
Click to expand...
Click to collapse
So it must be another software that's blocking everything...
I hope that you guys find the problem because i can't...
tiboutibou said:
So it must be another software that's blocking everything...
I hope that you guys find the problem because i can't...
Click to expand...
Click to collapse
Yes mate it must be.
My phone is like a new phone today after resetting it.
All the bits that were not working are working again.
I'll try this week-end.
It's so long to reinstall and login in every app...
tiboutibou said:
I'll try this week-end.
It's so long to reinstall and login in every app...
Click to expand...
Click to collapse
I made a back up before resetting, put it into my SD card.
From resetting to having everything back on took me about 30 mins it was easy and well worth the effort
John
johnhux7 said:
I made a back up before resetting, put it into my SD card.
From resetting to having everything back on took me about 30 mins it was easy and well worth the effort
John
Click to expand...
Click to collapse
you were totally right
everything is back to normal after a factory reset
and it didn't took too much time.
backed up apps with the honor software and it wasn't that long. just the apps not the settings to be sure to not recreate the problem if it was caused by another app.
thanks a lot.
i'll inform some guys in the french forum that had the same probelm
good "casting" to you all
tiboutibou said:
you were totally right
everything is back to normal after a factory reset
and it didn't took too much time.
backed up apps with the honor software and it wasn't that long. just the apps not the settings to be sure to not recreate the problem if it was caused by another app.
thanks a lot.
i'll inform some guys in the french forum that had the same probelm
good "casting" to you all
Click to expand...
Click to collapse
No worries mate.
It's no bother to reset hey
Phone back to new again
Enjoy your casting
John
Sent from my Honor 8 using XDA Labs
tiboutibou said:
you were totally right
everything is back to normal after a factory reset
and it didn't took too much time.
backed up apps with the honor software and it wasn't that long. just the apps not the settings to be sure to not recreate the problem if it was caused by another app.
thanks a lot.
i'll inform some guys in the french forum that had the same probelm
good "casting" to you all
Click to expand...
Click to collapse
Does your volume control work as it should now?
I'm still having issues controlling volume from outside the app that is casting after a factory reset.

Question any help would be great

Hi I am new and looking for help with my galaxy watch 4 classic it keeps restarting when on the charger and does not work at all off the charger I attached a short video of what it is doing, remember I am older and not too bright about these kind of things so please be kind thank you
Did you recently get a firmware update? It looks like it's trying to install something
how to enter recovery in watch 4 classic - Google Search
butchieboy said:
Did you recently get a firmware update? It looks like it's trying to install something
Click to expand...
Click to collapse
I do not remember authorizing any updates, but this started last year in December. And I did have it set to auto update. I had called Samsung support they told me my battery was shot and they could replace it and since my warrenty was expired it would be almost 200.00. So the watch has been sitting since then.
butchieboy said:
how to enter recovery in watch 4 classic - Google Search
Click to expand...
Click to collapse
I wish I could do this but my watch does not stay on long enough to go through the options.
formrsamfan said:
... battery was shot and they could replace it....
Click to expand...
Click to collapse
This doesn't read too hard to do.
In the state it is in now it's no use so imho nothing to loose.

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