Question any help would be great - Samsung Galaxy Watch 4

Hi I am new and looking for help with my galaxy watch 4 classic it keeps restarting when on the charger and does not work at all off the charger I attached a short video of what it is doing, remember I am older and not too bright about these kind of things so please be kind thank you

Did you recently get a firmware update? It looks like it's trying to install something

how to enter recovery in watch 4 classic - Google Search

butchieboy said:
Did you recently get a firmware update? It looks like it's trying to install something
Click to expand...
Click to collapse
I do not remember authorizing any updates, but this started last year in December. And I did have it set to auto update. I had called Samsung support they told me my battery was shot and they could replace it and since my warrenty was expired it would be almost 200.00. So the watch has been sitting since then.

butchieboy said:
how to enter recovery in watch 4 classic - Google Search
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I wish I could do this but my watch does not stay on long enough to go through the options.

formrsamfan said:
... battery was shot and they could replace it....
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Click to collapse
This doesn't read too hard to do.
In the state it is in now it's no use so imho nothing to loose.

Related

Smartwatch 2 not working right :(

Hi, i have a problem with my smartwatch 2. I just got it today and went threw the pairing process and what not but, when i want to go to the homescreen on the watch this happens i press the power button,press the home button, screen go's blank then goes back to the clock screen. Anyone experience this problem? ifso, i would i fix it? I tried re installing the software and unpairng etc and nothing works.
Thanks!
Teknohtc said:
Hi, i have a problem with my smartwatch 2. I just got it today and went threw the pairing process and what not but, when i want to go to the homescreen on the watch this happens i press the power button,press the home button, screen go's blank then goes back to the clock screen. Anyone experience this problem? ifso, i would i fix it? I tried re installing the software and unpairng etc and nothing works.
Thanks!
Click to expand...
Click to collapse
Hey, I'm having exactly the same problem.
Did you manage to solve it?
Thanks!
Where did you buy the watch?
airfalcon said:
Hey, I'm having exactly the same problem.
Did you manage to solve it?
Thanks!
Click to expand...
Click to collapse
Nope still trying to solve it....
Canadian DJ said:
Where did you buy the watch?
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Got it free from handec with my z1 pre order
Teknohtc said:
Got it free from handec with my z1 pre order
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Click to collapse
Seems like you may have a defective watch, did you try to call Sony?
Canadian DJ said:
Seems like you may have a defective watch, did you try to call Sony?
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Click to collapse
gotta call them see what they say
Crap, I have exactly the same issue, did you get it resolved?
Try to reset the watch. Cut the BT on the phone so it doesn't start pairing, go into the tools on the watch and chose reset.
Put the watch off and now delete pairing on the phone and reboot it to be sure the watch is no longer paired.
Now start the pairing process all over.
Hope this helps
Sent from my GT-N7100 using xda app-developers app
Tonio78370 said:
Try to reset the watch. Cut the BT on the phone so it doesn't start pairing, go into the tools on the watch and chose reset.
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Click to collapse
I can't get into anything on the watch but the time... No Tools. :crying:
rickgillyon said:
I can't get into anything on the watch but the time... No Tools. :crying:
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Click to collapse
Try to reinstall firmware.
http://www.sonymobile.com/gb/tools/update-service/
neur28 said:
Try to reinstall firmware.
http://www.sonymobile.com/gb/tools/update-service/
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Click to collapse
Thanks, already tried that too. Update was successful, reconnected etc. then still the same problem. Got Sony on chat, after trying a load of things they told me to return it...
rickgillyon said:
Thanks, already tried that too. Update was successful, reconnected etc. then still the same problem. Got Sony on chat, after trying a load of things they told me to return it...
Click to expand...
Click to collapse
bad watch.bummer.
neur28 said:
bad watch.bummer.
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Click to collapse
What a letdown. It felt like Christmas when I unboxed it, feels like a funeral now...
Yea this is BS I have to pay for shipping ship it all the way back to the uk and get a new one......
neur28 said:
bad watch.bummer.
Click to expand...
Click to collapse
Mine too. Suddenly decided after a week to continually disconnect from phone. Get a message saying 'unfortunately smartwatch 2 had stopped working'. Tried every reset. Annoyingly it works fine on my wife's galaxy s4. Really hope it's not the z1 that's knackered! Returning on Monday.
Sent from my C6903 using Tapatalk now Free
bmad7136 said:
Mine too. Suddenly decided after a week to continually disconnect from phone. Get a message saying 'unfortunately smartwatch 2 had stopped working'. Tried every reset. Annoyingly it works fine on my wife's galaxy s4. Really hope it's not the z1 that's knackered! Returning on Monday.
Sent from my C6903 using Tapatalk now Free
Click to expand...
Click to collapse
If it works fine with your wife's s4 than its not the problem with the watch.
Its the problem on your phone with smartwatch 2 app.
Try to delete data and reinstall app on phone, delete pairing and reset watch and start again.
Bad watch is the one that doesnt work on any phone...
Teknohtc said:
Yea this is BS I have to pay for shipping ship it all the way back to the uk and get a new one......
Click to expand...
Click to collapse
Yeah, hopefully mine will be picked up today, but I'm told it may be up to 14 days for replacement. And they kept talking about repair when talking on the phone when it was DOA, hopefully they took on board that it just needs replaced...
I have exactly the same issue. I have tried multiple phones, but no dice..... cant reset it from tools as cant get past the clock screen. Going to try to update the fw and see what happens
cheetah2k said:
I have exactly the same issue. I have tried multiple phones, but no dice..... cant reset it from tools as cant get past the clock screen. Going to try to update the fw and see what happens
Click to expand...
Click to collapse
Good luck. I'm still waiting for the replacement...

[Q] Fleksy Keyboard???

I thought this was going to be available at launch....
bendernyc said:
I thought this was going to be available at launch....
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Click to collapse
Still being worked on at the moment, but it shouldn't be too far off.
ash99 said:
Still being worked on at the moment, but it shouldn't be too far off.
Click to expand...
Click to collapse
few days? a week?
Fleksy Now Available
bendernyc said:
few days? a week?
Click to expand...
Click to collapse
I see a press release on the Fleksy website saying that the keyboard is now available for the Gear 2. I would like to know how to install it. I see videos and such showing how to do it on the old Galaxy Gear but since the OS change I am not sure the same ADB process is the same. I would like to know how to install this and see how it works.
Since I am a new user I can't post links but if you search gear 2 keyboard you will find it.
jonez34 said:
I see a press release on the Fleksy website saying that the keyboard is now available for the Gear 2. I would like to know how to install it. I see videos and such showing how to do it on the old Galaxy Gear but since the OS change I am not sure the same ADB process is the same. I would like to know how to install this and see how it works.
Since I am a new user I can't post links but if you search gear 2 keyboard you will find it.
Click to expand...
Click to collapse
Not out yet. They sent me a message on Twitter saying very soon. They are working with Samsung.

s health issues

Just got my Samsung Gear s2 today and love it so far except for s health. I can't get anything to work. I've been walking all over the place and it's not registering any steps. When I do my heart rate it says try again and nothing registers. I've been researching this for a couple of hours now and I keep coming across something that talks about the s health manager and I have yest to find that. Is it something on my phone or on the watch itself.? What am I doing wrong?
What phone are you using? S Health features only work with Samsung phones.
gschot said:
What phone are you using? S Health features only work with Samsung phones.
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Click to collapse
That's not entirely correct. I'm using all of those features on a Huawei Mate 7 with no issues.
Sent from my HUAWEI MT7-L09 using Tapatalk
kta said:
That's not entirely correct. I'm using all of those features on a Huawei Mate 7 with no issues.
Click to expand...
Click to collapse
Really? Well, that is good news for people who do not have a Samsung phone. I read it in a review of the GS2 and originally the S Health app was only available through the Samsung app store. I double checked and it is indeed now available in Google Play.
Thanks for this insight!
S Health
I am using a Samsung mega. I finally got it to work. Well what I should say is I went back and did a factory reset and then it worked fine. Now if I can just figure out how to make the sleep quality part work. All it registers is how many hours I sleep (or don't sleep) and I have to put that in manually.
CarolDNC said:
I am using a Samsung mega. I finally got it to work. Well what I should say is I went back and did a factory reset and then it worked fine. Now if I can just figure out how to make the sleep quality part work. All it registers is how many hours I sleep (or don't sleep) and I have to put that in manually.
Click to expand...
Click to collapse
It doesn't track sleep like you are looking for. I'm guessing that may be coming in a future update.
Sent from my SM-N910P using Tapatalk
CarolDNC said:
I am using a Samsung mega. I finally got it to work. Well what I should say is I went back and did a factory reset and then it worked fine. Now if I can just figure out how to make the sleep quality part work. All it registers is how many hours I sleep (or don't sleep) and I have to put that in manually.
Click to expand...
Click to collapse
The first one I had did the same thing yours did. I had to reset it to get steps and heart rate to work. I had lots of trouble with notifications on this watch as well and was having to reset it all the time. I took it back and swapped it and the second one has worked near perfect. I think it has only missed one notification so far and the other one was about 50/50. I would watch it close and return it if need be while you can.

US- Gear update out!

So I just got an update on my Gear S2, SM-R720. I believe this is the one that brings features from the S3?
Change log:
http://imgur.com/a/2CW69
http://imgur.com/a/r9SpY
Raibbl said:
So I just got an update on my Gear S2, SM-R720. I believe this is the one that brings features from the S3?
Change log:
http://imgur.com/a/2CW69
http://imgur.com/a/r9SpY
Click to expand...
Click to collapse
I'm assuming your Gear S2 is BT/wifi, not 3G/4G? Has anyone in the US on 3G/4G gotten the update on T-Mobile? Thanks.
smarcin said:
I'm assuming your Gear S2 is BT/wifi, not 3G/4G? Has anyone in the US on 3G/4G gotten the update on T-Mobile? Thanks.
Click to expand...
Click to collapse
Not for me yet.
Just a heads up. My battery life tanked after the update regardless of what I did. What fixed it was recharging a couple times. For some reason that worked.
smarcin said:
I'm assuming your Gear S2 is BT/wifi, not 3G/4G? Has anyone in the US on 3G/4G gotten the update on T-Mobile? Thanks.
Click to expand...
Click to collapse
No, it's really crazy that the $300 version of the Gear S2 still does not have automatic sleep tracking. I wish I could just flash it to the generic Samsung 3g firmware and be done with T-Mobile, but it doesn't seem to be a possibility (I started a thread here, but no responses so far: http://forum.xda-developers.com/gear-s2/general/gear-s2-3g-t-mobile-version-flash-to-t3518844 ).
I'd also complain to T-Mobile directly, maybe if enough of us complain, they'll do something about it.
rogerperk said:
Just a heads up. My battery life tanked after the update regardless of what I did. What fixed it was recharging a couple times. For some reason that worked.
Click to expand...
Click to collapse
Hi rogerperk,
I have same Gear S2 732 in same firmware as you (in France), and for me too, battery drain is present
Sure, not as much as you, but now, I've got a "low battery alert 15%" at 23h00 when, before, I get to bed at 00h30 with 35-40% battery left ! For sure, there is something that change (same watchface as before) !
Sadly, 2 charging (and even more than 10 actually) dont change anything for me
Best regards
Not good. I recharged mine a couple times and did a factory reset and that seemed to do it. I'm actually getting far better battery life now. Over 24 hours and I'm only at 77%! I hope that keeps up! I cut out alot of stuff I don't use like NFC and constant wifi and heartrate checks. That sort of stuff.
fonetval said:
Hi rogerperk,
I have same Gear S2 732 in same firmware as you (in France), and for me too, battery drain is present
Sure, not as much as you, but now, I've got a "low battery alert 15%" at 23h00 when, before, I get to bed at 00h30 with 35-40% battery left ! For sure, there is something that change (same watchface as before) !
Sadly, 2 charging (and even more than 10 actually) dont change anything for me
Best regards
Click to expand...
Click to collapse
Any better? Been a week and I'm still getting great battery life. Now. Hope its the same for you.
rogerperk said:
Any better? Been a week and I'm still getting great battery life. Now. Hope its the same for you.
Click to expand...
Click to collapse
Merry Chrismas everyone :highfive: !
Thanks for asking : finally, it seems that, little by little, I get back to normal battery life. I can't figure why, but it's a fact.
A little Chrismas' miracle perharps :angel: ?
What abt gear s2 classic R735T ??? Any info on the update?
kof200440 said:
What abt gear s2 classic R735T ??? Any info on the update?
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Click to collapse
It's been released. Got it 2 days ago
kbboykin said:
It's been released. Got it 2 days ago
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They didn't release any update for R735T classic 4G? How the hell did u got the update?
kof200440 said:
They didn't release any update for R735T classic 4G? How the hell did u got the update?
Click to expand...
Click to collapse
sorry, I misunderstood, I have the 3G classic. Model R735T. No need to swear!
At least T Mobile has released the update. Verizon never released the first value pack update nor have they released the newest update. Anyone know what is wrong with Big Red?
Can't upgrade my watch for my verizon 3g modal since there us a push upgrade. Because of the memory nit enough issue. Any idea?
ysl4527 said:
Can't upgrade my watch for my verizon 3g modal since there us a push upgrade. Because of the memory nit enough issue. Any idea?
Click to expand...
Click to collapse
It seems you could clear ram through your phone. You might need to delete some stuff to free up enough memory
anyone have the file to share so i can Odin it? every time I try the update fails

Samsung releases Tizen 4.0.0.2 for S3 Frontier!

Looks like it's not in the news yet, so here we go.
Got an update this morning: tizen 4.0.0.2 has arrived! Software version R760XXU2DSA1! :victory:
File size approx 300Mb
Pretty stoked to see Samsung taking care of more/less dated watch. Probably last update before new Galaxy sport rolls out.
Thoughts, ideas, etc..?
@adfree, it happened!
Nice, saw this on SamMobile. Does anyone know how to force the update? I have the S3 Frontier on Verizon.
They started to roll the update out a few hours ago.. give it a few days, I'm sure you'll get it.
Just got it on my S3 Classic R770XXU2DSA1 , 301 Mb
Goofbutt said:
Just got it on my S3 Classic R770XXU2DSA1 , 301 Mb
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Click to collapse
Was this a WiFi only model or Carrier? If Carrier which one?
vicvon said:
Was this a WiFi only model or Carrier? If Carrier which one?
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Click to collapse
WiFi only
Goofbutt said:
WiFi only
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Click to collapse
No, I just checked and it is available for LTE as well. See below. I am on T-Mobile
View attachment 4691090
View attachment 4691091
I still didnt get the update on my classic.
Just got the update by manually checking in galaxy gear app. I have the BT version bought in Spain.
Is it recommended to factory reset after install? I hope this update dont mess with the sensors...lol
UPDATE: Im just going to master reset... just in case...
nickhell said:
Just got the update by manually checking in galaxy gear app. I have the BT version bought in Spain.
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Yes, that's how I got the LTE version -- by checking in the Galaxy Gear App.
kbboykin said:
Yes, that's how I got the LTE version -- by checking in the Galaxy Gear App.
Click to expand...
Click to collapse
I checked on mine....still no...
No update for s voice though. That's a bummer.
Sent from my SM-G955U using Tapatalk
nickhell said:
Just got the update by manually checking in galaxy gear app. I have the BT version bought in Spain.
Is it recommended to factory reset after install? I hope this update dont mess with the sensors...lol
UPDATE: Im just going to master reset... just in case...
Click to expand...
Click to collapse
I have never factory reset after an update.
I still havent received the update from last year. frontie LTE LG U+ here. am i the only one here?
Did someone find out how selecting the source app for music is supposed to work? On mine gear sport I can't figure it out. Music app looks and works like before.
GadgeteerGER said:
Did someone find out how selecting the source app for music is supposed to work? On mine gear sport I can't figure it out. Music app looks and works like before.
Click to expand...
Click to collapse
It probably doesn't help you since I have the s3 frontier but I hit the 3 dot menu on the side, then I hit the phone looking icon that says music player. That brings up where you can select the source app
fiffan86 said:
It probably doesn't help you since I have the s3 frontier but I hit the 3 dot menu on the side, then I hit the phone looking icon that says music player. That brings up where you can select the source app
Click to expand...
Click to collapse
Thanks for your answer. Just minutes ago, there was no 3 dot menu on my watch. But now, after updating the gear s plugin on my phone, it is there. Now I am able to choose, too!
No update here. Frontier s3 watch only. Ireland.
Not that i need it.. 3 days battery is enough for me so far.
Anyone have it on ATT (R765A) US
Zmantech said:
Anyone have it on ATT (R765A) US
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Me not, somebody knows how to force it?

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