So I sent a text before dinner, put my phone down on the table, and ate. When I finished and tried to check my phone, it was off. The power key is unresponsive, along with no vibration on hold. I've done all the possible button holds for about a minute. It doesn't seem to register at all when plugged into the computer. I have a crack in my screen from an unfortunate drop about a month ago, so I know RMA is off the table.
Is there anyway I can fix this, or is this a case of ponying up for a replacement?
PS: It's also rooted, with CF-autorooter if I remember properly, with stock 4.4.2
marty_13 said:
So I sent a text before dinner, put my phone down on the table, and ate. When I finished and tried to check my phone, it was off. The power key is unresponsive, along with no vibration on hold. I've done all the possible button holds for about a minute. It doesn't seem to register at all when plugged into the computer. I have a crack in my screen from an unfortunate drop about a month ago, so I know RMA is off the table.
Is there anyway I can fix this, or is this a case of ponying up for a replacement?
PS: It's also rooted, with CF-autorooter if I remember properly, with stock 4.4.2
Click to expand...
Click to collapse
If the phone doesn't respond to any key combinations, there's little you can do with it.
Why not try to RMA it? If it's a little crack, I doubt whether they will deny RMA. Besides that, you've got nothing to loose.
vin4yak said:
If the phone doesn't respond to any key combinations, there's little you can do with it.
Why not try to RMA it? If it's a little crack, I doubt whether they will deny RMA. Besides that, you've got nothing to loose.
Click to expand...
Click to collapse
Haha, you've got a point! Thank you for confiriming
marty_13 said:
Haha, you've got a point! Thank you for confiriming
Click to expand...
Click to collapse
np m8. Good luck with the RMA! :good:
Related
The power button suddenly quit working today. I left it in my grandparents car while we were in church (boring) and after church, I tried to turn it on, but the power button didn't do anything! So when we got home, I plugged it in, then the screen came on as if nothing was wrong. I tried pressing the power button, but nothing happened. Is there any way to reboot it without the power button (and no I am not rooted, I'm keeping my tablet stock, unlike my DInc )? Do you think it's a hardware (button) problem or a software problem? The button clicks when you press it just as it always has, so I don't know what the problem is
Thanks in advance
Sounds like black screen of death. Nothing serious, just hold power button for 10 seconds, then start it again and it should be fine.
Otherwise root and flash netformer 1.4r2, which may or may not fix the issue.
I already tried that. Lol. The power button itself isn't responding to anything
I had same problem yester day in school. I put my transformer on the desk and nothing else. When I wanted to turn it on nothing happens. In house i put the power cable to it and it worked, but power button isn't working...
You can probably find a widget or three that will allow you to reboot.
DO you have ADB setup? You can ADB reboot.
RMA time?
Mine had the same problem shortly after I purchased during the summer. I ended up having to send it in to be repaired under warrenty. According to the repair sheet they replaced a daughter board.
Futur Innovations said:
HELP!!! Power Button Not Working!!!!
Click to expand...
Click to collapse
No one can help you except Asus. Sounds like you need an RMA.
I had a similar problem with my volume button exactly two weeks after getting my Transformer. I promptly returned it to Best Buy and exchanged it for a new one. Luckily I was still within my return/exchange period (by the skin of my teeth).
I now try to avoid using the hardware buttons as much as possible. I use the audio manager app to control the volume and plug the device in to turn it on (I try to use the power button as little as possible). I'm not rooted so I have to use the button to turn of my device.
Those buttons always felt a bit flimsy to me and I see it as the biggest build quality issue with the Transformer.
RojasTKD said:
I'm not rooted so I have to use the button to turn of my device.
Click to expand...
Click to collapse
You don't need Root to have a screen button to turn off your TF.
All you need is the free app 'Screen Off and Lock'
It's an excellent App with a lot of amusing tools for switching the screen off.
I have it installed on my non-rooted Samsung Galaxy SII. The Market says it is compatible with the TF.
Beards said:
You don't need Root to have a screen button to turn off your TF.
All you need is the free app 'Screen Off and Lock'
It's an excellent App with a lot of amusing tools for switching the screen off.
I have it installed on my non-rooted Samsung Galaxy SII. The Market says it is compatible with the TF.
Click to expand...
Click to collapse
I meant actually shutting the device off, is in powering off. But thanks, it will be a useful app anyway.
RojasTKD said:
I meant actually shutting the device off, is in powering off. But thanks, it will be a useful app anyway.
Click to expand...
Click to collapse
Ahh... I see. Hope you find the App interesting anyway. It does have quite a few comical methods in switching off.
Beards said:
Ahh... I see. Hope you find the App interesting anyway. It does have quite a few comical methods in switching off.
Click to expand...
Click to collapse
Yeah I I'm trying it out. I clicked on your thanks button.
I'll eventually root my TF and try out an app that will allow me to shut down my TF without using the hardware button. My TF is a B7O but I think it an early rootable version.
RojasTKD said:
Yeah I I'm trying it out. I clicked on your thanks button.
I'll eventually root my TF and try out an app that will allow me to shut down my TF without using the hardware button. My TF is a B7O but I think it an early rootable version.
Click to expand...
Click to collapse
Good luck with the root and many thanks for the Thank You. Each vote comes in handy when my surgical team check my votes at the end of each week.
My wallet then goes into hiding.
You should find one back to you.
Just letting you know that my power button died while the unit was still quite new. I ended up having to send it back for repairs to the dreaded Texas center (at my cost I may add) but they got it back in about a week and it seems to work, at least for the time being. Between that and having had to have my dock repaired this has been the most problematic tablet/computer I have ever owned. It is actually a pretty nice unit in many ways, but build quality seems to be pretty abysmal. What worries me is that if it has so many problems when it is new, what will it be like when it has a bit of age on it? This has also prevented me from rooting it until the warranty is over, since if something like this goes wrong and you can't restore it to stock they won't fix it.
I had the same problem after I got a new cover. The power button did not do anything while in the cover, when I took it out of the new cover the power button works perfectly. The new cover has magnets for closing it. I belive the magnets were causing interference. Everything is good now.
I have had my xoom for about 6 months now and this problem has been with it since i got it...
Sometimes when i push the power button on the back to wake it up and start touching the screen it doesn't respond or barely responds, i have made sure my thumb is not touching the edge or anything... to make it work i have to hit the power button to make it sleep and hit it again to wake it up and it will work fine.
This problem is pre and post ics.
I'm not really sure what to do or if it is even software or hardware.
do any of you guys know what is causing this?
phuxnpro said:
I have had my xoom for about 6 months now and this problem has been with it since i got it...
Sometimes when i push the power button on the back to wake it up and start touching the screen it doesn't respond or barely responds, i have made sure my thumb is not touching the edge or anything... to make it work i have to hit the power button to make it sleep and hit it again to wake it up and it will work fine.
This problem is pre and post ics.
I'm not really sure what to do or if it is even software or hardware.
do any of you guys know what is causing this?
Click to expand...
Click to collapse
try licking your finger once, if it improves you have dry skin lol(serious)
lol ok next time it does it ill give it a try
http://forum.xda-developers.com/showthread.php?t=1068499
Elysian893 said:
http://forum.xda-developers.com/showthread.php?t=1068499
Click to expand...
Click to collapse
yes i saw this thread in my research but my concern is why would it work after i put it to sleep and wake it back up upon unresponsiveness?
If this was the case wouldn't putting it to sleep and waking it back up be useless, and i dont want to do anything that will void my warranty.
phuxnpro said:
yes i saw this thread in my research but my concern is why would it work after i put it to sleep and wake it back up upon unresponsiveness?
If this was the case wouldn't putting it to sleep and waking it back up be useless, and i dont want to do anything that will void my warranty.
Click to expand...
Click to collapse
Sometimes when it is busy redrawing a screen (intensive) it is temporarily unresponsive until it's done. How long is it unresponsive to touch? If it will not respond for more than 30 seconds (I just pulled that out of my head, btw) I would think there's another issue.
It does it until i put it to sleep and wake it back up
phuxnpro said:
It does it until i put it to sleep and wake it back up
Click to expand...
Click to collapse
Reading this over again, I'll bet it's a hardware issue, because 1) it's been a problem since day one, and 2) you've obviously updated your software, so any glitch caused by a bad install or an app incompatibility can probably be ruled out. Are you still under warranty? this sounds like something that could be/should be fixed.
okantomi said:
Reading this over again, I'll bet it's a hardware issue, because 1) it's been a problem since day one, and 2) you've obviously updated your software, so any glitch caused by a bad install or an app incompatibility can probably be ruled out. Are you still under warranty? this sounds like something that could be/should be fixed.
Click to expand...
Click to collapse
Yeah i was just really hoping i wouldnt have to send it in under warranty because i know they will just send me a new refurb and be done with it ... then i will have to get a new screen protector and recustomize and be without a xoom for a couple of weeks
phuxnpro said:
Yeah i was just really hoping i wouldnt have to send it in under warranty because i know they will just send me a new refurb and be done with it ... then i will have to get a new screen protector and recustomize and be without a xoom for a couple of weeks
Click to expand...
Click to collapse
Do not be surprised to get it back with a note saying the device has water damage.....
Happened to me.
Sent from my Xoom using XDA App
phuxnpro said:
It does it until i put it to sleep and wake it back up
Click to expand...
Click to collapse
My Xoom did things like this, yet my foam fix made it end completely. Left the foam in there until I sent it in for the 4G upgrade.
I also had a problem with my XOOM screen. It was a headache for me and found a solutions today.
You should check MOTOASK (under XOOM). It was a new post and really helpful.
Hi,
My nexus 5 constantly reboots at the google logo. I think it is a power button problem.
I bought my nexus 5 from the google play store but I do not live in the US, so RMAing it would be difficult.
So is there any way I can fix it? I tried tapping on the power button on the mother board but it didn't help.
Thanks!
liamkosh said:
Hi,
My nexus 5 constantly reboots at the google logo. I think it is a power button problem.
I bought my nexus 5 from the google play store but I do not live in the US, so RMAing it would be difficult.
So is there any way I can fix it? I tried tapping on the power button on the mother board but it didn't help.
Thanks!
Click to expand...
Click to collapse
I think your phone is soft-bricked... Try to boot into custom recovery, factory reset, and reflash a custom rom.
Sent from my Hammerhead running Android L !
AndreIrawan97 said:
I think your phone is soft-bricked... Try to boot into custom recovery, factory reset, and reflash a custom rom.
Sent from my Hammerhead running Android L !
Click to expand...
Click to collapse
I have the same issue but I cannot get into recovery or anything else. There is not enough time before the phone reboots again. I have read of people having success but it seems rather rare. The strange thing is that I can press or tap (with luck) on the back of the phone, near the power button, and the phone will turn on. I am sure this is a hardware issue but I got mine from T-Mobile and my bootloader is unlocked and on Android 5.0. The bad thing is that I am now able to JUMP! and was looking at the Nexus 6... oh the humanity!
On an side note: When pressing on the back of the phone (see above) repeatedly I was able to get the phone to fully boot but once I quit it rebooted again. I have not been able to repeat this as of yet. I am leaving it on the charger and hoping that it will somehow right itself like other have reported... that is unless anyone has any suggestions.
rantrav said:
I have the same issue but I cannot get into recovery or anything else. There is not enough time before the phone reboots again. I have read of people having success but it seems rather rare. The strange thing is that I can press or tap (with luck) on the back of the phone, near the power button, and the phone will turn on. I am sure this is a hardware issue but I got mine from T-Mobile and my bootloader is unlocked and on Android 5.0. The bad thing is that I am now able to JUMP! and was looking at the Nexus 6... oh the humanity!
On an side note: When pressing on the back of the phone (see above) repeatedly I was able to get the phone to fully boot but once I quit it rebooted again. I have not been able to repeat this as of yet. I am leaving it on the charger and hoping that it will somehow right itself like other have reported... that is unless anyone has any suggestions.
Click to expand...
Click to collapse
sounds like a "stuck" power button
simms22 said:
sounds like a "stuck" power button
Click to expand...
Click to collapse
I agree. I took the phone apart and messed with the components but nothing has changed. When I was able to get the phone to book all the way up "Power off" appeared as if I were pressing the button. I am not sure how to fix this.... I am sure that T-Mobile will not cover the warranty since it is unlocked.
rantrav said:
I agree. I took the phone apart and messed with the components but nothing has changed. When I was able to get the phone to book all the way up "Power off" appeared as if I were pressing the button. I am not sure how to fix this.... I am sure that T-Mobile will not cover the warranty since it is unlocked.
Click to expand...
Click to collapse
it should be a relatively inexpensive fix at any local repair shop. or you can try repairing it yourself, can probably find a youtube vid about it.
simms22 said:
it should be a relatively inexpensive fix at any local repair shop. or you can try repairing it yourself, can probably find a youtube vid about it.
Click to expand...
Click to collapse
I have not found a video, yet. I tore it down as far as I could but I will keep searching. I am 99% sure that it is hardware related but I don't think that T-Mobile will swap it out or let me use my JUMP! because of the unlocked bootloader. I knew I should have relocked it when I put 5.0 on it!!!!
rantrav said:
I have not found a video, yet. I tore it down as far as I could but I will keep searching. I am 99% sure that it is hardware related but I don't think that T-Mobile will swap it out or let me use my JUMP! because of the unlocked bootloader. I knew I should have relocked it when I put 5.0 on it!!!!
Click to expand...
Click to collapse
you still can, its very simple. in fastboot.. fastboot oem lock. or if you have root, the boot unlocker for nexus devices app. you can lock or unlock the bootloader with the app, if you have root. personally, i dont think they would even know about the bootloader being unlock.
simms22 said:
you still can, its very simple. in fastboot.. fastboot oem lock. or if you have root, the boot unlocker for nexus devices app. you can lock or unlock the bootloader with the app, if you have root. personally, i dont think they would even know about the bootloader being unlock.
Click to expand...
Click to collapse
The issue is that the phone reboots about every 2 seconds making it impossible to make a connection through ADB, recovery, or anything else. I did, however, find a solution/idea on a post by "nadrojcote":
"For the last week or so my power button/lock button has been intermittent, sometimes having to hit it 5 times or so to get the screen to unlock. Yesterday it all of a sudden stopped working and I couldn't unlock.
I am making this post to share my fix I found for the problem. Seeing how my phone is not under warranty because I have already replaced the screen, I took to tearing it apart and seeing what's going on. Hoping I could order a new power button, unfortunately the button is soldered onto the main board. Upon taking it apart I realized I had put a little shim in between the power button and the plastic button in the housing as a "rattle fix". This is what I am thinking caused the problem, this caused me to be putting too much pressure on the power button and caused it to over time break apart the back of the actual buttons metal housing on the main board. I removed the shim and it still did not work. I was going to take the main board and heat it at a low heat in the oven in hopes to reseat solder points, but before I did that I tried using a fine pair of needle nose pliers to crimp the back housing of the button back together. Luckily this worked. Unfortunately I do not have pictures, but if someone else has the same issue you should be able to see what I'm referring to by comparing the power button to the volume buttons on the mainboard, there is a metal housing around the actual button that is soldered to the main board, it has a slit down the back side of it that allows it to spread apart. The volume keys should be tight.
THE PROBLEM: Power/Lock button stops working
THE CAUSE(assumed): Nexus 5 power/lock button rattle fix
THE FIX: Using needle nose pliers to crimp the metal backing of the power button housing good and tight.
I hope this helps others out in the future as I'm sure I wont be the only one with this problem."
Now, I did not have a loose power button and so did not mod it. I did however take the phone apart and pull the board out. On the back of the board, opposite of the power switch, if an aluminum(?) case which can be removed. Under this there is another aluminum housing with a circle in the middle of it. The circle was somewhat bent touching the board parts below so I carefully bent the circle up. Next I gave the power switch a few "gentle" taps and pressed the casing around the switch to hopefully make it tighter as was recommended by "nadrojcote."
As you can tell from my word use, I am no where near an expert on anything electric BUT my phone is now working. I have not put it back together yet but I am in the process of restoring it to factory and locking the bootloader in case I need to send it in. I have sent some major prayers to God today! (If you do not believe in God you don't have to say anything negative about my post... just carry on)
This happens to me always to restart device
There is a solution to this?
What this fire button solution problem?
Who tried to replace power-on button to know is% 200 percent of the problem?
After completely shattering my original screen, I got a replacement from Etrade Supply and it's not working correctly at all. Only half of the screen works and it constantly registers touches all over. The one thing that has me worried that it's not the screen is if I hold the power button to shut the phone down, it starts right back up (as if there's a phantom power btn press)
Any ideas?
ralfonso said:
After completely shattering my original screen, I got a replacement from Etrade Supply and it's not working correctly at all. Only half of the screen works and it constantly registers touches all over. The one thing that has me worried that it's not the screen is if I hold the power button to shut the phone down, it starts right back up (as if there's a phantom power btn press)
Any ideas?
Click to expand...
Click to collapse
Send it back for repair or better yet exchange, serious hardware issues mate. Maybe you got a poorly refurbished phone.
I did get a refurbished device and it worked fine until I replaced the glass+digitizer after cracking the glass. I'm not sure they'd take it back a second time since I've opened the case and worked on it.
ralfonso said:
I did get a refurbished device and it worked fine until I replaced the glass+digitizer after cracking the glass. I'm not sure they'd take it back a second time since I've opened the case and worked on it.
Click to expand...
Click to collapse
Then either the digitizer is not installed/connected correctly or its faulty.
gee2012 said:
Then either the digitizer is not installed/connected correctly or its faulty.
Click to expand...
Click to collapse
That's my hope. The power button thing has me worried that a different component is to blame. I wish I could isolate the problem.
So i dropped my nexus 5 from about 2 ft accidentally and now it wont turn on, and it is extremely hot. Please some one helppppp!:crying:
I don't think it works, but please test it: Press and hold the powerbutton for 20-30 seconds. This will preform a reset (like removing battery). Good luck!
depii said:
I don't think it works, but please test it: Press and hold the powerbutton for 20-30 seconds. This will preform a reset (like removing battery). Good luck!
Click to expand...
Click to collapse
Nope doesnt work, it is still dead.
Samarth_17 said:
Nope doesnt work, it is still dead.
Click to expand...
Click to collapse
If it is getting hot, it's probably turning on. Looks like you'll have to get your screen replaced. Even if there is no crack, it does not mean the screen and digitizer is still intact.
Samarth_17 said:
Nope doesnt work, it is still dead.
Click to expand...
Click to collapse
extremely hot means something wrong with the devices including system corruption, if its hardware problem u might want to send to phone shop for diagnose,, if its software, try flash stock rom.. sees if its boot and showed up boot image...
i hope it doesnt have hardware damage since just a 2feet drop,, nevertheless the digitizer screen
ImranMuhdNajib said:
If it is getting hot, it's probably turning on. Looks like you'll have to get your screen replaced. Even if there is no crack, it does not mean the screen and digitizer is still intact.
Click to expand...
Click to collapse
Well it doesnt vibrate or give haptic feedback. There is no sound. Too.
syahazu said:
extremely hot means something wrong with the devices including system corruption, if its hardware problem u might want to send to phone shop for diagnose,, if its software, try flash stock rom.. sees if its boot and showed up boot image...
i hope it doesnt have hardware damage since just a 2feet drop,, nevertheless the digitizer screen
Click to expand...
Click to collapse
I cant get into bootloader so i cant flash a factory image, there is no haptic feedback too. So i guess its a hardware problem.. the phone has cooled now. But it was extremely hot for an hour. I guess the battery ran out.
Samarth_17 said:
I cant get into bootloader so i cant flash a factory image, there is no haptic feedback too. So i guess its a hardware problem.. the phone has cooled now. But it was extremely hot for an hour. I guess the battery ran out.
Click to expand...
Click to collapse
If by can't boot into bootloader you mean all you see is a black screen. Well that pretty much confirms that at least the screen needs to be replaced. Get it replaced and when testing it you'll find out if there's anything else wrong (hardware wise) with your Nexus 5. Cheers.
Samarth_17 said:
I cant get into bootloader so i cant flash a factory image, there is no haptic feedback too. So i guess its a hardware problem.. the phone has cooled now. But it was extremely hot for an hour. I guess the battery ran out.
Click to expand...
Click to collapse
owh, thats hard.. hope u can get it repaired...
ImranMuhdNajib said:
If by can't boot into bootloader you mean all you see is a black screen. Well that pretty much confirms that at least the screen needs to be replaced. Get it replaced and when testing it you'll find out if there's anything else wrong (hardware wise) with your Nexus 5. Cheers.
Click to expand...
Click to collapse
Yes , but if it was the screen, atleast i would've got some response from the phone, such as the charging light or atleast i would've been detected on my pc. Oh well, anyways ill have to get it repaired.
syahazu said:
owh, thats hard.. hope u can get it repaired...
Click to expand...
Click to collapse
Yea bro...
Hopefully, it is something simple like some connections came loose from the drop.
wangdaning said:
Hopefully, it is something simple like some connections came loose from the drop.
Click to expand...
Click to collapse
Nope. i got it checked and its the whole motherboard. Now i got to buy a new phone. Still confused how a 2 feet drop did this..
I can say that the body can't holds up that figure impact, our n5 is a whole plastics haha... My fri3nds n5 dropped his at 5 feet from his bare hands on a carpet, guess what, screen broken and its frame gone loose,,, wow, nice build.... However nexus 5 rocks !!!!
I recommend removing the back cover and checking for loose or damaged connections. Also, remove and re-attached each connections and try to boot the phone.