[Q] is my Xoom touch screen problem software or hardware? - Xoom Q&A, Help & Troubleshooting

I have had my xoom for about 6 months now and this problem has been with it since i got it...
Sometimes when i push the power button on the back to wake it up and start touching the screen it doesn't respond or barely responds, i have made sure my thumb is not touching the edge or anything... to make it work i have to hit the power button to make it sleep and hit it again to wake it up and it will work fine.
This problem is pre and post ics.
I'm not really sure what to do or if it is even software or hardware.
do any of you guys know what is causing this?

phuxnpro said:
I have had my xoom for about 6 months now and this problem has been with it since i got it...
Sometimes when i push the power button on the back to wake it up and start touching the screen it doesn't respond or barely responds, i have made sure my thumb is not touching the edge or anything... to make it work i have to hit the power button to make it sleep and hit it again to wake it up and it will work fine.
This problem is pre and post ics.
I'm not really sure what to do or if it is even software or hardware.
do any of you guys know what is causing this?
Click to expand...
Click to collapse
try licking your finger once, if it improves you have dry skin lol(serious)

lol ok next time it does it ill give it a try

http://forum.xda-developers.com/showthread.php?t=1068499

Elysian893 said:
http://forum.xda-developers.com/showthread.php?t=1068499
Click to expand...
Click to collapse
yes i saw this thread in my research but my concern is why would it work after i put it to sleep and wake it back up upon unresponsiveness?
If this was the case wouldn't putting it to sleep and waking it back up be useless, and i dont want to do anything that will void my warranty.

phuxnpro said:
yes i saw this thread in my research but my concern is why would it work after i put it to sleep and wake it back up upon unresponsiveness?
If this was the case wouldn't putting it to sleep and waking it back up be useless, and i dont want to do anything that will void my warranty.
Click to expand...
Click to collapse
Sometimes when it is busy redrawing a screen (intensive) it is temporarily unresponsive until it's done. How long is it unresponsive to touch? If it will not respond for more than 30 seconds (I just pulled that out of my head, btw) I would think there's another issue.

It does it until i put it to sleep and wake it back up

phuxnpro said:
It does it until i put it to sleep and wake it back up
Click to expand...
Click to collapse
Reading this over again, I'll bet it's a hardware issue, because 1) it's been a problem since day one, and 2) you've obviously updated your software, so any glitch caused by a bad install or an app incompatibility can probably be ruled out. Are you still under warranty? this sounds like something that could be/should be fixed.

okantomi said:
Reading this over again, I'll bet it's a hardware issue, because 1) it's been a problem since day one, and 2) you've obviously updated your software, so any glitch caused by a bad install or an app incompatibility can probably be ruled out. Are you still under warranty? this sounds like something that could be/should be fixed.
Click to expand...
Click to collapse
Yeah i was just really hoping i wouldnt have to send it in under warranty because i know they will just send me a new refurb and be done with it ... then i will have to get a new screen protector and recustomize and be without a xoom for a couple of weeks

phuxnpro said:
Yeah i was just really hoping i wouldnt have to send it in under warranty because i know they will just send me a new refurb and be done with it ... then i will have to get a new screen protector and recustomize and be without a xoom for a couple of weeks
Click to expand...
Click to collapse
Do not be surprised to get it back with a note saying the device has water damage.....
Happened to me.
Sent from my Xoom using XDA App

phuxnpro said:
It does it until i put it to sleep and wake it back up
Click to expand...
Click to collapse
My Xoom did things like this, yet my foam fix made it end completely. Left the foam in there until I sent it in for the 4G upgrade.

I also had a problem with my XOOM screen. It was a headache for me and found a solutions today.
You should check MOTOASK (under XOOM). It was a new post and really helpful.

Related

[Q] Hyper-Sensitive Power Button

So, here's the deal. At some point over the past three days my power button has become so sensitive that to put the display to sleep requires only the slightest touch on the button. (I literally only have to brush my finger over it) It's getting turned off and on in my pocket, while I'm using it, etc.
I have been flashing the CM9 Alphas, and I began to notice it amongst the switching back and forth of the ROMS, but I just figure this is a coincidence, because I can't image it being a software issue.
Anyone have a similar situation or any ideas on what's up?
Deff sounds like a hardware issue. Try taking it apart and inspecting the area?
sent from my Nexus S
annndrewww said:
So, here's the deal. At some point over the past three days my power button has become so sensitive that to put the display to sleep requires only the slightest touch on the button. (I literally only have to brush my finger over it) It's getting turned off and on in my pocket, while I'm using it, etc.
I have been flashing the CM9 Alphas, and I began to notice it amongst the switching back and forth of the ROMS, but I just figure this is a coincidence, because I can't image it being a software issue.
Anyone have a similar situation or any ideas on what's up?
Click to expand...
Click to collapse
It's going to fail sooner or later. But mostly sooner. Does it feel loose?
I think i cm7 u can change the on off wake using the volume button. Another alternative.
sent from my Nexus S
I think it's covered under warranty. How long do you guys think I'll be without a phone?
Forever
sent from my Nexus S
annndrewww said:
I think it's covered under warranty. How long do you guys think I'll be without a phone?
Click to expand...
Click to collapse
It all depends, count for a couple of weeks.
Just make an enquiry with Samsung and they'll let you know better.
Greetz
annndrewww said:
I think it's covered under warranty. How long do you guys think I'll be without a phone?
Click to expand...
Click to collapse
When i sent it it took exactly 1 week.

[Q] screen blackouts (NOT ROOTED)

this morning (and maybe 2 other times before) my screen blacked out and refused to turn back on. i am not rooted. any ideas why this would happen? i ended up having to pull the battery twice and then it's been working fine since.
thanks
then that was probably it...if it continues, do a factory reset
xmc wildchild22 said:
then that was probably it...if it continues, do a factory reset
Click to expand...
Click to collapse
ok. i'll keep an eye on it. hopefully it wont happen again.
polarbearmc said:
this morning (and maybe 2 other times before) my screen blacked out and refused to turn back on. i am not rooted. any ideas why this would happen? i ended up having to pull the battery twice and then it's been working fine since.
thanks
Click to expand...
Click to collapse
What ROM are you using? I've had that happen to me twice now. The buttons light up, I can hear screen noises, but a black screen. I pull the battery and reboot, everything is fine. I'm using DS_MOD.1.55.531.3, rooted and S-OFF.
Fuzi0719 said:
What ROM are you using? I've had that happen to me twice now. The buttons light up, I can hear screen noises, but a black screen. I pull the battery and reboot, everything is fine. I'm using DS_MOD.1.55.531.3, rooted and S-OFF.
Click to expand...
Click to collapse
not rooted, just stock. but the way you described it is exactly what happens. buttons light up, things can happen (you can hear it) but totally black screen.
polarbearmc said:
not rooted, just stock. but the way you described it is exactly what happens. buttons light up, things can happen (you can hear it) but totally black screen.
Click to expand...
Click to collapse
Are you on the 1.55.531.3 Stock ROM? That's what I'm running, just rooted.
Fuzi0719 said:
Are you on the 1.55.531.3 Stock ROM? That's what I'm running, just rooted.
Click to expand...
Click to collapse
yep. i figured i'd wait as long as i can before i decide to root (really don't have any reason to... i've always rooted my devices, my G1 and G2... just don't really have a need to yet with this phone)
I'm running Rubix v5.3 ICS Splashed, and the same exact thing happened to me tonight, weird...
Pulled the phone out of my pocket and screen was black. You could hear lock sounds and keys light up but the screen stayed black.
Pulled the battery and all is well again. This can't be a coincidence, can it?
This has happened to me periodically both on stock and on bulletproof, I never really gave it much thought though, because it was easily fixed by a reboot.
yellowjacket1981 said:
This has happened to me periodically both on stock and on bulletproof, I never really gave it much thought though, because it was easily fixed by a reboot.
Click to expand...
Click to collapse
i'll probably just end up forgetting about it soon enough, but it's just annoying that our phone should have an issue like that. if i had money to switch phones whenever i want i'd already have left it because of this issue, you know what i mean?
polarbearmc said:
i'll probably just end up forgetting about it soon enough, but it's just annoying that our phone should have an issue like that. if i had money to switch phones whenever i want i'd already have left it because of this issue, you know what i mean?
Click to expand...
Click to collapse
Happening twice in the six months I've had it is not a big enough issue for me to want to switch phones.
Fuzi0719 said:
Happening twice in the six months I've had it is not a big enough issue for me to want to switch phones.
Click to expand...
Click to collapse
It's been progressively getting worse, now I get just a black screen nothing coming up after multiple charges and battery pulls... praying it's not the screen and just a battery problem!
If it's fixed by a battery pull at first then it's most likely just a battery issue.
Indirect said:
If it's fixed by a battery pull at first then it's most likely just a battery issue.
Click to expand...
Click to collapse
No luck after battery pull, you think it's screen then or flex cable? The screen worked like 8 hours ago with minor black-outs one or twice a day to more frequently and random reboots like 6-8 just today!
Flex cable could cause flickering. You're really quite SOL with it then.
Sent from my Nexus S 4G using xda premium
Indirect said:
Flex cable could cause flickering. You're really quite SOL with it then.
Sent from my Nexus S 4G using xda premium
Click to expand...
Click to collapse
Would you suggest I get it repaired or something similar?
Yeah, you may need to get it repaired. :|

Skyrocket randomly restarts and vibrates at 2 second intervals?

This has been happening for a few days now, the phone turns off and endlessly vibrates until I pull the battery, and then it does it again and again but it'll work for a few hours before it happens again... I've tried different roms but its still happening and it's getting very frustrating
does it do it on stock? And are you over clocked?
CM9 Skyrocket
droid512 said:
does it do it on stock? And are you over clocked?
CM9 Skyrocket
Click to expand...
Click to collapse
I'm back on gingerbread now cuz ICS was unstable and im not overclocked
Sounds like a stuck power button. There is a thread on this somewhere
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
mindmajick said:
Sounds like a stuck power button. There is a thread on this somewhere
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Click to expand...
Click to collapse
You mean like physically? Seems fine the phone just starts doing it randomly while it's just sitting on the bed. Right now it's not even turning on at all no matter what I try :/
...
Here is one example:
http://forum.xda-developers.com/showthread.php?t=1801226
I know there is a good one that goes through the logic of it... but the symptoms seem the same.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
It's in download mode now, I'm going to try downloading stock Rogers ICS and see if the problem persists, if it does I still have 5 months of warranty so hopefully that'll be covered
Ok. You can try jamming on the power button repeatedly too...
Good luck!
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Looks like the skyrocket's done for good.. I'm going to take it in to the store tomorrow but what do you think they'll say when they fix it and find out it's rooted?
SGS2X said:
Looks like the skyrocket's done for good.. I'm going to take it in to the store tomorrow but what do you think they'll say when they fix it and find out it's rooted?
Click to expand...
Click to collapse
EDIT: Is there any way to get my files off the internal SD without being able to turn the phone on? can't get into download mode or recovery because the phone just turns off 3-4 seconds in
SGS2X said:
EDIT: Is there any way to get my files off the internal SD without being able to turn the phone on? can't get into download mode or recovery because the phone just turns off 3-4 seconds in
Click to expand...
Click to collapse
no.
try this test, when it goes through the bootloop, keep the power button depressed w/out releasing it and see if it displays the same charactersistics as your bootloops, also count the seconds each situation has, if they are the same then the problem is the sticky power button
As posted earlier, http://forum.xda-developers.com/showthread.php?t=1801226
It's the power button that is messed up, hands-down.
Try and try and try and sooner or later you'll probably get it. I could care less about the phone as I have a replacement coming, but I wanted to get my data off of it.
Open up you're phone if you're comfortable and mess with the power button directly some, either you're going to fix it long enough to get your data or break it completely...doesn't really matter at this point.
Just put the battery in and right after the phone vibrates hold the power button and see how lucky you are at getting it to last the full 8+ seconds instead of the usual 2 before it reboots and vibrates.
Once you get it working, don't touch that *****. As gently as possible, set it down and get your USB in, turn on Mass USB and debugging and copy your stuff. Put the timeout to the max or download an app so you don't have to touch the power button ever and just touch the screen every once in awhile if you don't have an app. Don't forget to reset your flash counter and reflash stock ODIN if you're rooted or on anything custom (Use ADB to reboot through all this)
Honestly...I let my phone restart on its own for a total of like 8 hours (I didn't care and honestly hoped it burnt up or something and was completely fried) and I watched it for a good chunk of the time and it never booted up on its own. After I took it apart twice and beat the hell out of the power button a good while I finally got it to work.
Repeatedly mashing it after 'attempting' to clean it and then pulling the battery/reinserting and seeing if it worked is how I finally got mine.
Now it's just a paper weight till the new one comes.
Edit: I find it weird that a lot more of these problems are popping up. I noticed a bunch of threads on various sites towards the end of June that had popped up and now some are here too recently. I guess the Skyrocket's cheap-feeling Power Button is indeed...cheap.
It isn't the power button. I posted this problem months ago and took it in to a device center. It was actually a battery issue where it connects into the phone. The charge going into the phone doesn't stick, causing it to flicker power and thus restart constantly. They never ended up getting my old one to turn on and never saw it was rooted and what not. Ended up just giving me a refurbished one.
Sent from my SAMSUNG-SGH-I727 using xda premium
aceownstheworld said:
It isn't the power button. I posted this problem months ago and took it in to a device center. It was actually a battery issue where it connects into the phone. The charge going into the phone doesn't stick, causing it to flicker power and thus restart constantly. They never ended up getting my old one to turn on and never saw it was rooted and what not. Ended up just giving me a refurbished one.
Sent from my SAMSUNG-SGH-I727 using xda premium
Click to expand...
Click to collapse
well if it never turns on, then its not the sticky power button problem, the sticky power button has a reboot symptom at a consistent interval
hd2k10 said:
As posted earlier, http://forum.xda-developers.com/showthread.php?t=1801226
It's the power button that is messed up, hands-down.
Try and try and try and sooner or later you'll probably get it. I could care less about the phone as I have a replacement coming, but I wanted to get my data off of it.
Open up you're phone if you're comfortable and mess with the power button directly some, either you're going to fix it long enough to get your data or break it completely...doesn't really matter at this point.
Just put the battery in and right after the phone vibrates hold the power button and see how lucky you are at getting it to last the full 8+ seconds instead of the usual 2 before it reboots and vibrates.
Once you get it working, don't touch that *****. As gently as possible, set it down and get your USB in, turn on Mass USB and debugging and copy your stuff. Put the timeout to the max or download an app so you don't have to touch the power button ever and just touch the screen every once in awhile if you don't have an app. Don't forget to reset your flash counter and reflash stock ODIN if you're rooted or on anything custom (Use ADB to reboot through all this)
Honestly...I let my phone restart on its own for a total of like 8 hours (I didn't care and honestly hoped it burnt up or something and was completely fried) and I watched it for a good chunk of the time and it never booted up on its own. After I took it apart twice and beat the hell out of the power button a good while I finally got it to work.
Repeatedly mashing it after 'attempting' to clean it and then pulling the battery/reinserting and seeing if it worked is how I finally got mine.
Now it's just a paper weight till the new one comes.
Edit: I find it weird that a lot more of these problems are popping up. I noticed a bunch of threads on various sites towards the end of June that had popped up and now some are here too recently. I guess the Skyrocket's cheap-feeling Power Button is indeed...cheap.
Click to expand...
Click to collapse
Alright, I will definitely try and try until the phone turns on before taking it into the store. This has actually been happening for a few days now but I didn't really care too much because I was really busy and I thought since it turns on after a few tries, I'll just take the files off and return it to stock later. Also, yesterday someone gave the suggestion of repeatedly jamming the power button and that actually worked twice but after that it never worked again.
Is it possible to remove the back and fix the power button without voiding the warranty (are there any stickers)?
EDIT: I have it disassembled right now, what exactly should I do to the power button? I tried clicking it a few times and blowing at it nd I put the battery in but still the same thing
EDIT 2: Umm what looks to be the litmus paper on the inside is red.. the phone has never come in contact with water so how is this possible..
EDIT 3: Every housing I've seen online (4-5) has a red square on the housing so I'm guessing it comes in red by default? Either way I'm taking it to Rogers right now, they said I could have a refurbished for 35 or I can just repair this one so I'm just going to repair it and hopefully the files will be preserved.
My only concern.. the phone running Juggernaut 5 right now LOL and the internal SD is full of rom zips and kernels so hopefully they don't look at that, or don't care. Once they repair the phone, what can they really do tho? Break it again nd send it back? haha
SGS2X said:
Alright, I will definitely try and try until the phone turns on before taking it into the store. This has actually been happening for a few days now but I didn't really care too much because I was really busy and I thought since it turns on after a few tries, I'll just take the files off and return it to stock later. Also, yesterday someone gave the suggestion of repeatedly jamming the power button and that actually worked twice but after that it never worked again.
Is it possible to remove the back and fix the power button without voiding the warranty (are there any stickers)?
EDIT: I have it disassembled right now, what exactly should I do to the power button? I tried clicking it a few times and blowing at it nd I put the battery in but still the same thing
EDIT 2: Umm what looks to be the litmus paper on the inside is red.. the phone has never come in contact with water so how is this possible..
EDIT 3: Every housing I've seen online (4-5) has a red square on the housing so I'm guessing it comes in red by default? Either way I'm taking it to Rogers right now, they said I could have a refurbished for 35 or I can just repair this one so I'm just going to repair it and hopefully the files will be preserved.
My only concern.. the phone running Juggernaut 5 right now LOL and the internal SD is full of rom zips and kernels so hopefully they don't look at that, or don't care. Once they repair the phone, what can they really do tho? Break it again nd send it back? haha
Click to expand...
Click to collapse
I would just fiddle with the power hoping for the best.
As far as your roms go, I doubt it'll be a problem. A) They're not going to get the phone to turn on anyway. They're probably just going to repair the button and reflash before they even check anything. Either way, like you said, the worst case is they find it but you already have your replacement...maybe they'll try charging you the phone, throw a hassle and offer to cancel your service and tell them to send you your "unwarranteed phone" and the button repair bill and they can have theirs back. I don't seem them getting you for it. All they might do is check the flash counter which probably hasn't been tripped if you didn't use a bad ODIN.
Juggernaut 5
Click to expand...
Click to collapse
i never seen this rom, where did u get it, is it for the skyrocket, if not could be your prob
hd2k10 said:
I would just fiddle with the power hoping for the best.
As far as your roms go, I doubt it'll be a problem. A) They're not going to get the phone to turn on anyway. They're probably just going to repair the button and reflash before they even check anything. Either way, like you said, the worst case is they find it but you already have your replacement...maybe they'll try charging you the phone, throw a hassle and offer to cancel your service and tell them to send you your "unwarranteed phone" and the button repair bill and they can have theirs back. I don't seem them getting you for it. All they might do is check the flash counter which probably hasn't been tripped if you didn't use a bad ODIN.
Click to expand...
Click to collapse
vincom said:
i never seen this rom, where did u get it, is it for the skyrocket, if not could be your prob
Click to expand...
Click to collapse
Flash counter is at 0, I checked when I managed to get into Download mode before it stopped working altogether. Juggernaut 5 is a rom for the Hercules (T989) and that's not the problem, I've used it before and I only flashed it after the problem started because I thought ICS was the problem, but it stayed even after flashing Juggernaut.
so what did u end up doing, fool around w/the power button or did u bring it in

[Q] Help NEEDED Touchscreen insensitivity issue

guys my phone started having that ODD TOuchscreen insensitivity problem which was posted here in some previous threads
and like all of them it started for me This rainy season, after 2 years of using without any problem
the problem as you know...
is the touch remains functional for like 2-3 seconds after unlcking...that too if you havent used for a while
after which it becomes barely unusable as the touch becomes unresponsive..
its like the options key and the back key are being pressed,
pressing the home botton will end up being the screen getting captured
there was a solution of heating up the phone using a hairdryer etc..havent tried...
the option of getting the screen replaced...but for some even after getting the screen replaced
the condition right now is such that even pluggin into charger aint helping
Click to expand...
Click to collapse
so right now im at a loss regarding what to do..
should i get my screen replaced
clean flash?
ill try heating the phone ,doesnt have a good source of heat -_- right now...
if any of the previous members who have experienced this ,had solved it..kindly reply..ty
im on ddlf2 deodexed bam kernel15 btw...
NO replies ??? Someone?
k4mik4z said:
NO replies ??? Someone?
Click to expand...
Click to collapse
If u had this mobile for 2 years i recommend u to change ur mobile and get new one, because water problems are hard.

[Q] My phone seems to have suddenly died

So I sent a text before dinner, put my phone down on the table, and ate. When I finished and tried to check my phone, it was off. The power key is unresponsive, along with no vibration on hold. I've done all the possible button holds for about a minute. It doesn't seem to register at all when plugged into the computer. I have a crack in my screen from an unfortunate drop about a month ago, so I know RMA is off the table.
Is there anyway I can fix this, or is this a case of ponying up for a replacement?
PS: It's also rooted, with CF-autorooter if I remember properly, with stock 4.4.2
marty_13 said:
So I sent a text before dinner, put my phone down on the table, and ate. When I finished and tried to check my phone, it was off. The power key is unresponsive, along with no vibration on hold. I've done all the possible button holds for about a minute. It doesn't seem to register at all when plugged into the computer. I have a crack in my screen from an unfortunate drop about a month ago, so I know RMA is off the table.
Is there anyway I can fix this, or is this a case of ponying up for a replacement?
PS: It's also rooted, with CF-autorooter if I remember properly, with stock 4.4.2
Click to expand...
Click to collapse
If the phone doesn't respond to any key combinations, there's little you can do with it.
Why not try to RMA it? If it's a little crack, I doubt whether they will deny RMA. Besides that, you've got nothing to loose.
vin4yak said:
If the phone doesn't respond to any key combinations, there's little you can do with it.
Why not try to RMA it? If it's a little crack, I doubt whether they will deny RMA. Besides that, you've got nothing to loose.
Click to expand...
Click to collapse
Haha, you've got a point! Thank you for confiriming
marty_13 said:
Haha, you've got a point! Thank you for confiriming
Click to expand...
Click to collapse
np m8. Good luck with the RMA! :good:

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