HELP!!! Power Button Not Working!!!! - Eee Pad Transformer Q&A, Help & Troubleshooting

The power button suddenly quit working today. I left it in my grandparents car while we were in church (boring) and after church, I tried to turn it on, but the power button didn't do anything! So when we got home, I plugged it in, then the screen came on as if nothing was wrong. I tried pressing the power button, but nothing happened. Is there any way to reboot it without the power button (and no I am not rooted, I'm keeping my tablet stock, unlike my DInc )? Do you think it's a hardware (button) problem or a software problem? The button clicks when you press it just as it always has, so I don't know what the problem is
Thanks in advance

Sounds like black screen of death. Nothing serious, just hold power button for 10 seconds, then start it again and it should be fine.
Otherwise root and flash netformer 1.4r2, which may or may not fix the issue.

I already tried that. Lol. The power button itself isn't responding to anything

I had same problem yester day in school. I put my transformer on the desk and nothing else. When I wanted to turn it on nothing happens. In house i put the power cable to it and it worked, but power button isn't working...

You can probably find a widget or three that will allow you to reboot.

DO you have ADB setup? You can ADB reboot.

RMA time?
Mine had the same problem shortly after I purchased during the summer. I ended up having to send it in to be repaired under warrenty. According to the repair sheet they replaced a daughter board.

Futur Innovations said:
HELP!!! Power Button Not Working!!!!
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Click to collapse
No one can help you except Asus. Sounds like you need an RMA.
I had a similar problem with my volume button exactly two weeks after getting my Transformer. I promptly returned it to Best Buy and exchanged it for a new one. Luckily I was still within my return/exchange period (by the skin of my teeth).
I now try to avoid using the hardware buttons as much as possible. I use the audio manager app to control the volume and plug the device in to turn it on (I try to use the power button as little as possible). I'm not rooted so I have to use the button to turn of my device.
Those buttons always felt a bit flimsy to me and I see it as the biggest build quality issue with the Transformer.

RojasTKD said:
I'm not rooted so I have to use the button to turn of my device.
Click to expand...
Click to collapse
You don't need Root to have a screen button to turn off your TF.
All you need is the free app 'Screen Off and Lock'
It's an excellent App with a lot of amusing tools for switching the screen off.
I have it installed on my non-rooted Samsung Galaxy SII. The Market says it is compatible with the TF.

Beards said:
You don't need Root to have a screen button to turn off your TF.
All you need is the free app 'Screen Off and Lock'
It's an excellent App with a lot of amusing tools for switching the screen off.
I have it installed on my non-rooted Samsung Galaxy SII. The Market says it is compatible with the TF.
Click to expand...
Click to collapse
I meant actually shutting the device off, is in powering off. But thanks, it will be a useful app anyway.

RojasTKD said:
I meant actually shutting the device off, is in powering off. But thanks, it will be a useful app anyway.
Click to expand...
Click to collapse
Ahh... I see. Hope you find the App interesting anyway. It does have quite a few comical methods in switching off.

Beards said:
Ahh... I see. Hope you find the App interesting anyway. It does have quite a few comical methods in switching off.
Click to expand...
Click to collapse
Yeah I I'm trying it out. I clicked on your thanks button.
I'll eventually root my TF and try out an app that will allow me to shut down my TF without using the hardware button. My TF is a B7O but I think it an early rootable version.

RojasTKD said:
Yeah I I'm trying it out. I clicked on your thanks button.
I'll eventually root my TF and try out an app that will allow me to shut down my TF without using the hardware button. My TF is a B7O but I think it an early rootable version.
Click to expand...
Click to collapse
Good luck with the root and many thanks for the Thank You. Each vote comes in handy when my surgical team check my votes at the end of each week.
My wallet then goes into hiding.
You should find one back to you.

Just letting you know that my power button died while the unit was still quite new. I ended up having to send it back for repairs to the dreaded Texas center (at my cost I may add) but they got it back in about a week and it seems to work, at least for the time being. Between that and having had to have my dock repaired this has been the most problematic tablet/computer I have ever owned. It is actually a pretty nice unit in many ways, but build quality seems to be pretty abysmal. What worries me is that if it has so many problems when it is new, what will it be like when it has a bit of age on it? This has also prevented me from rooting it until the warranty is over, since if something like this goes wrong and you can't restore it to stock they won't fix it.

I had the same problem after I got a new cover. The power button did not do anything while in the cover, when I took it out of the new cover the power button works perfectly. The new cover has magnets for closing it. I belive the magnets were causing interference. Everything is good now.

Related

One week and volume button just broke.

Well, I've owned my transformer and the volume button just broke. It I push Vol. down it just keeps going down even if I push it once. Sometimes it even acts as if I'm pushing the Vol. Down button for some time. Other time it will go down one level and back one level.
Kinda of pissed at how fragile the buttons where.
I may go to Best Buy and try to exchange it tomorrow. Not sure what to do yet.
Anyone else experience this yet?
Go back to Best buy and do an exchange ASAP. Exactly the same thing happened to my power button but i had to RMA it because my one month warranty had expired by 4 days . You're lucky that yours is only one week old in that sense so i would suggest do an exchange pronto.
Checked the dates today was actually day 13! I promptly took it back and got a mew one. Just installed Audio Manager and plan to avoid using the volume buttons.
I'm glad it happened just before my 14 day return policy ended, but it has shaken my confidence a bit. Man I hope the power button doesn't break!
I thought about Getting a Samsung Galaxy Tab 10.1, but the lack of a MicroSD card is just a deal breaker for me. $100 more and no MicroSD card, some on Samsung.
Glad you got the exchange. To be honest I'm still scared to press the power button too many times. Even after the repair it feels little flat but oh well I still love this tablet.
Sent from samsung vibrant
Alex9090 said:
Glad you got the exchange. To be honest I'm still scared to press the power button too many times. Even after the repair it feels little flat but oh well I still love this tablet.
Sent from samsung vibrant
Click to expand...
Click to collapse
Yeah, Me too. I have installed Audio Manager for quick access to the volume controls with out having to use the physical buttons.
The power button I have no choice but to use, and I'm a bit fearful now. If that breaks, that would be a hassle!
+1, I also always feel that the power button will stuck someday
I have my TF for quite a while now and I dont have any of this, mabay a glitch in later builds of the tablet?
Nope. I have an early one and the power button is half way gone..you need to push it 4 or 5 times to make it work. It's just a really bad design/cheap build.
Is there a software button to shutdown and reboot the TF. Anything to avoid using the physical bottoms as much as possible?
I'll be exchanging my TF for another at best buy after my display developed a black line all the way across the entire screen. Its near the bottom and most visible on white backgrounds. Its visible at all times. Just seems like a bad display. I've had my TF for about 3 weeks. Interesting how it showed up now...
RojasTKD said:
Is there a software button to shutdown and reboot the TF. Anything to avoid using the physical bottoms as much as possible?
Click to expand...
Click to collapse
Do a search for shutdown in the market.
Quick Shutdown (app)
and
Reboot (widget) working fine on my TF (gotta have root for both)
DilloDroid said:
Do a search for shutdown in the market.
Quick Shutdown (app)
and
Reboot (widget) working fine on my TF (gotta have root for both)
Click to expand...
Click to collapse
Thanks but don't I have to be rooted for this to work?
After my exchange I got a B7 device, so no rooting for me.

Sticky Power Button

Just got my white 32gb and out of the box it has a very sticky power button. Sticks all the way down almost every time I push it so the power menu comes up. Anybody else have something like this happen?
daledenton said:
Just got my white 32gb and out of the box it has a very sticky power button. Sticks all the way down almost every time I push it so the power menu comes up. Anybody else have something like this happen?
Click to expand...
Click to collapse
I'm having this happen actually. Did you find a way to pop the back off and fix it, or did you send it back?
http://www.ifixit.com/Teardown/Nexus+5+Teardown/19016 If you follow part of this guide then you can see how to carefully remove the back cover and then inspect why the power button is sticking.
DISCLAIMER: I am not responsible for any damages you may cause to your phone.
If I've helped them please hit the THANKS button.
sent from my neXus 5
CodemasterRob said:
I'm having this happen actually. Did you find a way to pop the back off and fix it, or did you send it back?
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Click to collapse
Actually after about a week of usage, it worked itself out and was fine. Haven't had a problem since, so I'd say just give it time and see if the problem resolves itself like mine.
Not sure if you've made the choice to unlock/root yet, but if you have, I'd highly suggest installing a kernel w/ sweep or tap to wake features. Additionally, it's (in my opinion, of course) a good habit to utilize a widget or toggle that will turn your screen off w/ a tap as well.
Obviously, if you determine you've got a manufacturer defect w/ the power button, by all means replace it. But the less dependent you are on the hard buttons, the less wear & tear on them. More often than not, these buttons are the first to go the longer you have your phone.
daledenton said:
Actually after about a week of usage, it worked itself out and was fine. Haven't had a problem since, so I'd say just give it time and see if the problem resolves itself like mine.
Click to expand...
Click to collapse
Mine seems to have sorted itself out too. The button doesn't seem to have that satisfying click my Nexus 4 did.
Glad your power button got sorted out. Being a new phone, I would probably send it back, rather than crack it open, but that's me.
On another note... Personally, I haven't touched my power button in a long time. I use "Gravity Screen," which shuts my phone off when I put my N5 in my pocket and turns it on when I pull it out, It also senses the micro-movements of my hands when I'm using it, and prevents the screen from timing out, If I set it down on a table, and it shuts off (due to timeout), I only have to wave my hand over it to turn it back on.
This app literally changed the way I use my phone, which is why I sprung for the $2 (ish) pro version, rather than the free one I linked. I highly recommend checking it out.
I RMA'd my 32GB White because of this as well as a vibration issue.
Sent from my Nexus 5
After 3 RMAs (= 4 different N5s) I stuck with the last phone and fixed the (loose) power button myself because I was fed up with the quality.
It is really no problem opening a phone, especially if you have done it with a PC before.
DISCLAIMER: I am not responsible for any damages you may cause to your phone.

Nexus 5 restarting regardless of ROM

So I've tried factory wiping and installing a few different roms and no matter which one I go to I keep getting these random reboots. This is particularly troubling when I restore an older rom that I know I was not having this particular issue on.
It is making my phone pretty close to unusable since it will often go into an "Optimizing apps!" speil draining battery and taking an obnoxiously long time to reboot. Not sure what is up. Any suggestions?
Snow_fox said:
So I've tried factory wiping and installing a few different roms and no matter which one I go to I keep getting these random reboots. This is particularly troubling when I restore an older rom that I know I was not having this particular issue on.
It is making my phone pretty close to unusable since it will often go into an "Optimizing apps!" speil draining battery and taking an obnoxiously long time to reboot. Not sure what is up. Any suggestions?
Click to expand...
Click to collapse
Try with a clean flash (or the factory images) without user data/modifications and see if your RRs are still there.
Is the power button stuck by any chance?
Primokorn said:
Try with a clean flash (or the factory images) without user data/modifications and see if your RRs are still there.
Click to expand...
Click to collapse
I've factory reset a few times and wiped everything except internal storage pretty much. Even tried wiping user data just to see if it would help
dicecuber said:
Is the power button stuck by any chance?
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Click to collapse
I don't think it's getting stuck it still seems to go in and out properly. I even took it out the case just to make sure there wasn't something I couldnt' seee putting pressure on it
Snow_fox said:
I've factory reset a few times and wiped everything except internal storage pretty much. Even tried wiping user data just to see if it would help
I don't think it's getting stuck it still seems to go in and out properly. I even took it out the case just to make sure there wasn't something I couldnt' seee putting pressure on it
Click to expand...
Click to collapse
The button will NOT seem to be stuck, even if it is, as the contact is made internally. My bro´s Nexus had this problem, and by the end it kept rebooting constantly because the button was making contact on its own. I fixed it by tapping vigorously at the area between the power button and the camera and that made it work.
A way to know if it is stuck could be to press the volume down key as soon as it restarts, if it goes into recovery, then there is no doubt the power button is stuck.
Don´t dismiss hardware problems, as many Nexus are affected by the power button issue and you already tried software solutions which didn´t work.
Hope you sort it out. Remember to use an app to avoid pressing the button so much, such as when waking the device. I recommend Gravity Screen, but there are many other options.
simonarturo said:
The button will NOT seem to be stuck, even if it is, as the contact is made internally. My bro´s Nexus had this problem, and by the end it kept rebooting constantly because the button was making contact on its own. I fixed it by tapping vigorously at the area between the power button and the camera and that made it work.
A way to know if it is stuck could be to press the volume down key as soon as it restarts, if it goes into recovery, then there is no doubt the power button is stuck.
Don´t dismiss hardware problems, as many Nexus are affected by the power button issue and you already tried software solutions which didn´t work.
Hope you sort it out. Remember to use an app to avoid pressing the button so much, such as when waking the device. I recommend Gravity Screen, but there are many other options.
Click to expand...
Click to collapse
Holding down volume after one reset actually put me into recovery. Plus it's restarting at times in recovery now :/
I doubt it's under warranty since I got it in feb 2014 x.x
Snow_fox said:
Holding down volume after one reset actually put me into recovery. Plus it's restarting at times in recovery now :/
I doubt it's under warranty since I got it in feb 2014 x.x
Click to expand...
Click to collapse
If you got it directly from Google, I'd try calling them up and asking for a replacement even if you are a few months off the warranty period, I have read some stories of them honoring warranties in order to get rid of stock. That'd be true even now that the new Nexus is supposedly releasing this year. Nothing wrong with trying, you might get a new, shiny phone.
That being said, don't worry, it's perfectly fixable. The part that gets stuck is not the button itself, but the part that goes into the motherboard, so don't bother fiddling with the black button. I managed to fix my brother's button by doing the following:
- Clean the area between the button and phone of debris or any dirt that could be causing it to be stuck. This is just to be on the safe side, as it is unlikely that it is the cause of the malfunction.
- Take the case off the phone if you haven't, and then put it upside down and tap vigorously with your fingers in the area between the camera and the power button. It might not work the first few times, but it eventually will release the part that is stuck.
- As soon as you can get it to turn on without rebooting itself, install Gravity Screen, or any other app that replaces the power button to wake up or turn the screen off. You are looking to use the button as few times as possible.
After doing that, his Nexus went for being unusable due to constant reboots to working fine. It's been almost 6 months since it happened so it is bound to work, just don't lose heart and patiently work at it. Tap a bit harder if it's not working. Let us know whether you managed to fix it.
simonarturo said:
The button will NOT seem to be stuck, even if it is, as the contact is made internally. My bro´s Nexus had this problem, and by the end it kept rebooting constantly because the button was making contact on its own. I fixed it by tapping vigorously at the area between the power button and the camera and that made it work.
A way to know if it is stuck could be to press the volume down key as soon as it restarts, if it goes into recovery, then there is no doubt the power button is stuck.
Don´t dismiss hardware problems, as many Nexus are affected by the power button issue and you already tried software solutions which didn´t work.
Hope you sort it out. Remember to use an app to avoid pressing the button so much, such as when waking the device. I recommend Gravity Screen, but there are many other options.
Click to expand...
Click to collapse
simonarturo said:
If you got it directly from Google, I'd try calling them up and asking for a replacement even if you are a few months off the warranty period, I have read some stories of them honoring warranties in order to get rid of stock. That'd be true even now that the new Nexus is supposedly releasing this year. Nothing wrong with trying, you might get a new, shiny phone.
That being said, don't worry, it's perfectly fixable. The part that gets stuck is not the button itself, but the part that goes into the motherboard, so don't bother fiddling with the black button. I managed to fix my brother's button by doing the following:
- Clean the area between the button and phone of debris or any dirt that could be causing it to be stuck. This is just to be on the safe side, as it is unlikely that it is the cause of the malfunction.
- Take the case off the phone if you haven't, and then put it upside down and tap vigorously with your fingers in the area between the camera and the power button. It might not work the first few times, but it eventually will release the part that is stuck.
- As soon as you can get it to turn on without rebooting itself, install Gravity Screen, or any other app that replaces the power button to wake up or turn the screen off. You are looking to use the button as few times as possible.
After doing that, his Nexus went for being unusable due to constant reboots to working fine. It's been almost 6 months since it happened so it is bound to work, just don't lose heart and patiently work at it. Tap a bit harder if it's not working. Let us know whether you managed to fix it.
Click to expand...
Click to collapse
I'm going to get in contact with google. I tried pushing down on the area between the camera and it didn't help much. It has started working again properly after a really peculiar work around. I just don't want to have to be super cautious of a button for the rest of the time i own my device :/
Snow_fox said:
I'm going to get in contact with google. I tried pushing down on the area between the camera and it didn't help much. It has started working again properly after a really peculiar work around. I just don't want to have to be super cautious of a button for the rest of the time i own my device :/
Click to expand...
Click to collapse
Please detail the peculiar work around you mention...
Sent from my XT1095 using Tapatalk 2
mazubo said:
Please detail the peculiar work around you mention...
Sent from my XT1095 using Tapatalk 2
Click to expand...
Click to collapse
Well someone mentioned maybe trying to clean it out somehow. I tried canned air and that didn't do anything so I formed a seal over the button using my mouth and then proceeded to exhale. It has yet to give me any trouble since then.
Had exactly the same issue, reboots over and over again, couldn't boot to bootloader without reboot...
What helped for me was something I read somewhere else, don't remember where, was knocking on the back cover between camera lense and the power switch, did it 4 days ago and it works since than..
Snow_fox said:
I formed a seal over the button using my mouth and then proceeded to exhale.
Click to expand...
Click to collapse
Sounds sexual
You can take the back cover off, and if you are careful there is no sticker or seal that would tell google you have opened the device. It is difficult to pull all the way off, the vibration motor is attached to the case back and comes off with it so it would seem stuck. You just have to keep pulling.
aaargh777 said:
Had exactly the same issue, reboots over and over again, couldn't boot to bootloader without reboot...
What helped for me was something I read somewhere else, don't remember where, was knocking on the back cover between camera lense and the power switch, did it 4 days ago and it works since than..
Click to expand...
Click to collapse
Pressing on the area between the camera and the on switch seems to help a lot of people it didn't seems ot have much of an effect for me. While my phone hasn't given me issues since shortly after I posted this thread I'm kinda worried I'm one drop away from the issue coming back
dicecuber said:
Sounds sexual
Click to expand...
Click to collapse
No way to avoid it sounding that way I fear.
fwayfarer said:
You can take the back cover off, and if you are careful there is no sticker or seal that would tell google you have opened the device. It is difficult to pull all the way off, the vibration motor is attached to the case back and comes off with it so it would seem stuck. You just have to keep pulling.
Click to expand...
Click to collapse
Would this allow me to repair it?
Yeah but you'd need to unscrew a plastic cover that is inside the phone. Phillips head screws, jewelers screwdriver size. Depends on if its dirt or a broken switch though.
fwayfarer said:
Yeah but you'd need to unscrew a plastic cover that is inside the phone. Phillips head screws, jewelers screwdriver size. Depends on if its dirt or a broken switch though.
Click to expand...
Click to collapse
Sorry to disappoint everyone but this is a widespread problem that google is aware of fro some time now. It's not the power button but it's burried deep in the software and appreas to have popped up right after the Lollipop 5.1 up date. Check out all the posts on Google
https://productforums.google.com/forum/#!topic/nexus/IJSOuc7gw0w[376-400]
While it apprears to be confined to the Nexus 5 I have had it happen with my nexus 4 just running stock L 5.1
I hope that casts some light on it
Weirdly enough, my power button works flawlessly on 5 and 5.1. Red 32gb from the google play store. I've opened the case multiple times and put Arctic silver knockoff heat compound in sloppily and without regard, no issues other than sprint screwing up their spark LTE rollout.
Blacksmith5 said:
Sorry to disappoint everyone but this is a widespread problem that google is aware of fro some time now. It's not the power button but it's burried deep in the software and appreas to have popped up right after the Lollipop 5.1 up date. Check out all the posts on Google
https://productforums.google.com/forum/#!topic/nexus/IJSOuc7gw0w[376-400]
While it apprears to be confined to the Nexus 5 I have had it happen with my nexus 4 just running stock L 5.1
I hope that casts some light on it
Click to expand...
Click to collapse
Sorry, I disagree. While some instances might be related to software, it has been proven that there is in fact a problem with the physical button getting stuck on Nexus 5 phones. You can check it online and will find lots of hits and even YouTube videos, most of them around the time before lollipop.
Best way to check whether it is software or hardware is to press the volume down key when your phone reboots by itself. If it takes you to the recovery, you can bet your cat that it is not lollipop's fault
So I'm suspecting that I have the wonky power button too but.....
I haven't been able to get it to go to recovery when pressing power down and I've defintely had a few restarts very recently.
More importantly, and something that I haven't seen anyone else post about; more often than not my N5 just shuts down. It's usually when I've doing something with the phone (today was flicking through my GPM library). I'll power it back on and it will boot cleanly and then (more often than not) power down again. Other times it will bootloop, but that's rare. It seems to me that if I let it boot up and then don't touch it for a while, it will stay up but I'm not sure that's consistent.
Anyone else seen or heard of the power button causing a powerdown instead of bootloop?
techinv said:
So I'm suspecting that I have the wonky power button too but.....
I haven't been able to get it to go to recovery when pressing power down and I've defintely had a few restarts very recently.
More importantly, and something that I haven't seen anyone else post about; more often than not my N5 just shuts down. It's usually when I've doing something with the phone (today was flicking through my GPM library). I'll power it back on and it will boot cleanly and then (more often than not) power down again. Other times it will bootloop, but that's rare. It seems to me that if I let it boot up and then don't touch it for a while, it will stay up but I'm not sure that's consistent.
Anyone else seen or heard of the power button causing a powerdown instead of bootloop?
Click to expand...
Click to collapse
You will need to troubleshoot this the old-fashioned way. Have you installed any updates, apps, mods or anything recently?
Best case scenario would be that you flash a stock image without restoring apps, kernel or any mods. Run the phone for some time, couple of days or so, and be on the lookout for power downs or reboots. After that, you can try adding a few apps at a time and keep checking. If the phone reboots even with a clean factory image, then I'd have to say the hardware is faulty. Could be the power button, could be something else.
Try it out and let us know

Power button problem?

Just bought Z5 dual in green.
Still brand new, 1 hour old.
A moment ago, power button got a bit sticky and would not pop back up.
Therefore could not turn screen on.
It has gone away since, only happened once.
But I am fairly sure that after this episode, power button started to make a tacky clicking sound every time I press the button.
QUESTION
does your z5 make this sound, and it's just that I failed to notice it from the beginning? Is this normal?
Was the power button getting stuck once a fluke, and won't happen again? Or could it be manufacturing defect?
Bit of a hassle to go back to the shop for exchange, and wanted to know if this sound is normal amongst other users or not.
Thanks for your replies in advance!
Any comment or opinion is greatly appreciated!
My power button clicks every time I use it which isn't often since I have tap to wake and the fingerprint sensor set up. Never got stuck though.
augie7107 said:
My power button clicks every time I use it which isn't often since I have tap to wake and the fingerprint sensor set up. Never got stuck though.
Click to expand...
Click to collapse
Thanks for the reply!
Just wanted to check, that my button clicks in sensation when pressed, as well as making the clicking sound at the same time.
Hard to describe, but I would say it sounds similar to a pc mouse clicking sound.
If I was blindfolded and someone wss clicking my power button, I could have thought that someone was using a pc mouse
Yours sounds like this too?
Yeah, it clicks at a slightly higher pitch to the volume key click.
jewelkobayashi said:
Just bought Z5 dual in green.
Still brand new, 1 hour old.
A moment ago, power button got a bit sticky and would not pop back up.
Therefore could not turn screen on.
It has gone away since, only happened once.
But I am fairly sure that after this episode, power button started to make a tacky clicking sound every time I press the button.
QUESTION
does your z5 make this sound, and it's just that I failed to notice it from the beginning? Is this normal?
Was the power button getting stuck once a fluke, and won't happen again? Or could it be manufacturing defect?
Bit of a hassle to go back to the shop for exchange, and wanted to know if this sound is normal amongst other users or not.
Thanks for your replies in advance!
Click to expand...
Click to collapse
mine is failed as well! I will post my experiences with SONY UK.
jewelkobayashi said:
Thanks for the reply!
Just wanted to check, that my button clicks in sensation when pressed, as well as making the clicking sound at the same time.
Hard to describe, but I would say it sounds similar to a pc mouse clicking sound.
If I was blindfolded and someone wss clicking my power button, I could have thought that someone was using a pc mouse
Yours sounds like this too?
Click to expand...
Click to collapse
Yes, mine sounds exactly like that.
Got the same issue, it's like the power button is sliding down, and you have to push it up to make it clickable again.
Thanks for your input guys.
I went back to sony centre where I got it from, and checked other Z5's
Since they all made similar clicking sounds, I decided to wait and see how it goes.
If I get the sticky power button again, I will return it.
Other than that, it is running beautifully!
It runs cooler than my Z3 too!
I got this thing too and i dont know if take it back to support... I started to noticed it up when i disabled fingertip sensor to unlock it just to check some stuff.
So maybe its my paranoia lol
dfavefenix said:
I got this thing too and i dont know if take it back to support... I started to noticed it up when i disabled fingertip sensor to unlock it just to check some stuff.
So maybe its my paranoia lol
Click to expand...
Click to collapse
Are you talking about the power button not coming back up? Our the stake clicking sound?
Update in my situation
Since the initial problem, it had not happened or repeated again, so I can say that it has worn in nicely.
jewelkobayashi said:
Are you talking about the power button not coming back up? Our the stake clicking sound?
Update in my situation
Since the initial problem, it had not happened or repeated again, so I can say that it has worn in nicely.
Click to expand...
Click to collapse
In the clicking sound
The Power button is clicky. It is not a fault!
The clicking sound is normal but even mine got stuck once, had to press it a few times to get it to come back up. Yours certainly wasn't an isolated incident.
I have been in a shop checking a new one and the button doesnt need to press so much like mine one. The girl has said me that if i send it to support they wont do anything to the phone because it does work well. Its just a little diference touch...
I will send it to support in december that i wil get a phone from a friend so i can use it while the checking thing
I have a gold Z5 (I know!)
They power button slipped downwards under the casing as I used it. EE were actually really helpful for once and replaced it as I'd only had it 4 weeks. Unfortunately the replacement phone has the same issue. It doesn't affect the function of the button at all, I just worry that it will slide down too far into the body and not come up again.
I don't think EE will replace it again as the guy was very nice and tried a few different ways to log the problem until it was accepted for replacement. It seems to be a problem for a few people, but as long as it keeps working I'm not too fussed! Just thought I'd mention it so anyone else with the same issue doesn't feel alone ?
I am having the same problem, Z5 gold rev2, got the phone on 5th february, wich is now 11 days old, power button gets stuck sometimes, thanks God I have double tap to wake, wich makes things less painful, but I am afraid that this could get worse by the time. Otherwise this phone is such a beatuy! works very well, but this with power button ruins good experience that I have with this device.
spaha-bih said:
I am having the same problem, Z5 gold rev2, got the phone on 5th february, wich is now 11 days old, power button gets stuck sometimes, thanks God I have double tap to wake, wich makes things less painful, but I am afraid that this could get worse by the time. Otherwise this phone is such a beatuy! works very well, but this with power button ruins good experience that I have with this device.
Click to expand...
Click to collapse
I am the OP.
My phone has not become worse. Everything the same, and is working all ok.
From my experience, pushing down on the button AND sliding the power button down towards the bottom of the phone at the same time makes it get stuck in that position. So as long as you avoid the sliding down bit, I never encountered a repeat of the problem.
If it does happen, and I have yet to hear of a power button on z5 that got permanently stuck, all you do is slide it up while depressing the power button.
Everything is still water resisting and perfect.
To add, I've been using it naked, and it is surprisingly scratch-free!

Disabled power button but it reboots my phone if I touch it

Hello,
I have a Nexus 5 with Android 4.4.4 and CyanogenMod 11. Like always, it had been working really find untill today, when it started to reboot and entered in a loop. I found out that it was because the power button was broken and with the lightest touch, it would activate.
Searching through the Internet I found out that many people happen to have this problem. I tried to disable the power button editing a file that is found under /system/usr/keylayout/qpnp_pon.kl, where I had to simply comment the line where the power button was.
Now, if I click the power button it doesn't happen anything, like I was expecting, but after 30 seconds of clicking it, it shuts down and it reboots like if it was an internal error or someting similar that caused that reboot.
Is it possible that disabling it the way I did could cause any type of problem that made it reboot after touching it?
I know it's an internal problem or something like this because when I touch it, it doesn't lock the screen or show the power menu, so the button itself is kind of "disabled", but it keeps causing this problem.
Is it good what I did? How can I solve it?
Thanks!
Pyttar said:
Hello,
I have a Nexus 5 with Android 4.4.4 and CyanogenMod 11. Like always, it had been working really find untill today, when it started to reboot and entered in a loop. I found out that it was because the power button was broken and with the lightest touch, it would activate.
Searching through the Internet I found out that many people happen to have this problem. I tried to disable the power button editing a file that is found under /system/usr/keylayout/qpnp_pon.kl, where I had to simply comment the line where the power button was.
Now, if I click the power button it doesn't happen anything, like I was expecting, but after 30 seconds of clicking it, it shuts down and it reboots like if it was an internal error or someting similar that caused that reboot.
Is it possible that disabling it the way I did could cause any type of problem that made it reboot after touching it?
I know it's an internal problem or something like this because when I touch it, it doesn't lock the screen or show the power menu, so the button itself is kind of "disabled", but it keeps causing this problem.
Is it good what I did? How can I solve it?
Thanks!
Click to expand...
Click to collapse
I had the same issue unfortunately. My N5 is still at LG for repair and it's taking much longer than they told me. Which is good of course. Like most smartphones now though, a 10 second power button hold will forcefully reboot the phone. It's hardcoded in the phone and no matter how much you try to disable it through the OS it won't make a difference until the rogue button is physically taken off the motherboard. If you're in Europe though and your phone is still in it's 2 year warranty I would strongly suggest flashing a factory image, relocking and calling LG (or Google, if the device came from Google).
Hope this helps.
humzaahmed155 said:
I had the same issue unfortunately. My N5 is still at LG for repair and it's taking much longer than they told me. Which is good of course. Like most smartphones now though, a 10 second power button hold will forcefully reboot the phone. It's hardcoded in the phone and no matter how much you try to disable it through the OS it won't make a difference until the rogue button is physically taken off the motherboard. If you're in Europe though and your phone is still in it's 2 year warranty I would strongly suggest flashing a factory image, relocking and calling LG (or Google, if the device came from Google).
Hope this helps.
Click to expand...
Click to collapse
Well... It's been like three years since I bought it, so I guess the warranty is over...
And if I want to disable it, I will have to do it manually and disconnecting it of the motherboard, am I wrong? I guess I'll either have to live with this problem or buy a new phone... Today it's not my lucky day! Hahahaha
Anyway, thanks for your reply!!
Many owners have the power button issue. A competent cell repair shop should be able to replace it.
audit13 said:
Many owners have the power button issue. A competent cell repair shop should be able to replace it.
Click to expand...
Click to collapse
Yes, that's true, I've found a lot of people over the Internet with the same problem.
By the way, I could finally solve my problem; after searching for a while, I found a YouTube video that showed a peculiar way of solving it... And it actually worked!
Well, it looks like I cannot put the link because I'm under 10 posts :cyclops:
Well, here's the video code if anyone is interested: _QpSSCifxAw
The Internet is amazing! Hahahahahahah
Thanks for your replies!
Are you referring to banging the power button? It wouldn't work for my friend's power button. He had to have it replaced because it failed a multimeter test, apparently.
audit13 said:
Are you referring to banging the power button? It wouldn't work for my friend's power button. He had to have it replaced because it failed a multimeter test, apparently.
Click to expand...
Click to collapse
Yep, exactly!
Like the video said, I bumped my phone a little bit because the power button was kinda stuck inside the phone, and that really worked...
I was amazed! And I'm so happy it worked! No need of having it replaced. [emoji16]
Sent from my Nexus 5 using Tapatalk
How did you do that?
spacecaptain said:
How did you do that?
Click to expand...
Click to collapse
Just hit the phone into your hand so the power button gets unstuck.
You can see the video I mentioned above for a clarifying idea on how to do it.
Sent from my Nexus 5 using Tapatalk

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