I got my nexus on Tuesday, the next day I realised the power button rattles whenever I tapthe top right corner of the screen. The day after I found one single dead pixel. I ran an app to fix it overnight but it didn't.
Is this worth a RMA? I live in the UK if that makes a difference. Thanks!
Sent from my Nexus 5 using xda app-developers app
okmijnlp said:
I got my nexus on Tuesday, the next day I realised the power button rattles whenever I tapthe top right corner of the screen. The day after I found one single dead pixel. I ran an app to fix it overnight but it didn't.
Is this worth a RMA? I live in the UK if that makes a difference. Thanks!
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
You should be happy with your phone. If the things which you have described bother you, by all means, send it back.
okmijnlp said:
I got my nexus on Tuesday, the next day I realised the power button rattles whenever I tapthe top right corner of the screen. The day after I found one single dead pixel. I ran an app to fix it overnight but it didn't.
Is this worth a RMA? I live in the UK if that makes a difference. Thanks!
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
For me, the rattle might not be a deal breaker but the Dead pixel sure is! I would RMA it. You can ignore the occasional rattle but the dead pixel kinda pops up
okmijnlp said:
I got my nexus on Tuesday, the next day I realised the power button rattles whenever I tapthe top right corner of the screen. The day after I found one single dead pixel. I ran an app to fix it overnight but it didn't.
Is this worth a RMA? I live in the UK if that makes a difference. Thanks!
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Definitely! There's no excuse for defects. Its not a perfect phone but a dead pixel straight out of the box is unacceptable.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Related
Hi I bought the g2x like a week ago it had little backlight bleed from the top corners and today I noticed its getting worse, now its from the middle and from bottom to plus now I have a dead pixel. I checked the phone when I got it the first day and now its getting very bad. I wanted to keep but its going back.
Sent from my Nexus S using XDA App
I was just looking at mine today and you might be right-when I got it a little over a week ago the bleeding was minor-nothing to worry about, now it's clearly visible under low light environment- top left and right corners as well as the bottom left corner. Completely unacceptable for $550 device that claims to be one of the best super smart phones out there.
I so wanted to overlook the screenbleed but now when its getting worse I can't , plus now I have a dead pixel right in the middle that's making me more crazy, yesterday my friend got himself g2x and he's the screen is good but it had other problems like wifi connection issues and rebooting, man this phone sound so perfect on the paper but when u get them they have so many problems. I'm thinking waithing for gs2.
Sent from my Nexus S using XDA App
samomamo said:
I so wanted to overlook the screenbleed but now when its getting worse I can't , plus now I have a dead pixel right in the middle that's making me more crazy, yesterday my friend got himself g2x and he's the screen is good but it had other problems like wifi connection issues and rebooting, man this phone sound so perfect on the paper but when u get them they have so many problems. I'm thinking waithing for gs2.
Sent from my Nexus S using XDA App
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Click to collapse
There are apps in the market to fix the dead pixel-give it a try. As far as the bleeding-we are on the same boat it seems...
I really think some people are blowing this issue out of proportion.
Sent from my LG-P999 using XDA Premium App
charlieb620 said:
I really think some people are blowing this issue out of proportion.
Sent from my LG-P999 using XDA Premium App
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If you're not affected by this issue I would understand why you think that way. But my phone is getting worse and I am not going to settle that easy!!! I am exchanging it Monday...again
Well I was trying to think that too blowing out of proportion, I paid $544 something and fff them if they going to take my money and give me half ass ****.
Sent from my Nexus S using XDA App
Pecata said:
If you're not affected by this issue I would understand why you think that way. But my phone is getting worse and I am not going to settle that easy!!! I am exchanging it Monday...again
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Click to collapse
I have it as well but I only notice it in complete darkness on full brightness.
Sent from my LG-P999 using XDA Premium App
charlieb620 said:
I really think some people are blowing this issue out of proportion.
Sent from my LG-P999 using XDA Premium App
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Click to collapse
The people that ***** are those that ***** a lot. The minority is always the most vocal.
Guess what other device has a similar "problem". The evo 4g, yet there isn't as much complaining now.
People should do their research before buying. This phone has been out for quite some time now.
Sent from my LG-P999 using XDA App
Pecata said:
If you're not affected by this issue I would understand why you think that way. But my phone is getting worse and I am not going to settle that easy!!! I am exchanging it Monday...again
Click to expand...
Click to collapse
How many exchanges have u done?
Sent from my LG-P999 using XDA Premium App
charlieb620 said:
How many exchanges have u done?
Sent from my LG-P999 using XDA Premium App
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Click to collapse
One, tried to exchange it second time, but the new one was even worse than mine in terms of LCD Bleeding so I kept mine...but mine now just started randomly rebooting so I will go and exchange it again....
Pecata said:
One, tried to exchange it second time, but the new one was even worse than mine in terms of LCD Bleeding so I kept mine...but mine now just started randomly rebooting so I will go and exchange it again....
Click to expand...
Click to collapse
Your taking a chance man. But I understand. Ask for a later date. Or check box when they bring replacement out. I exchanged 3 times and I have minimal bleeding.
Sent from my LG-P999 using XDA Premium App
charlieb620 said:
I really think some people are blowing this issue out of proportion.
Sent from my LG-P999 using XDA Premium App
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Click to collapse
orly? were blowing out of proportion?
charlieb620 said:
Your taking a chance man. But I understand. Ask for a later date. Or check box when they bring replacement out. I exchanged 3 times and I have minimal bleeding.
Sent from my LG-P999 using XDA Premium App
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Click to collapse
LOL again we blow it out of proportion and you have already exchanged it 3 times.....
i have had 2 that had horrible bleeding and one with reboots/wifi/sim wont recognize problems....
third one on the way
i figured it would get worse as i stated in other threads... my tv got worse within just about 3 months time after buying it and i got it replaced...
i just dont get why some are really bad....others are ok... and then some have NO backlight bleeding... again ill say it...
i worked in a plastic company for 3 years total and we had "standards" parts that where not to the "standard" where thrown away..... this is all about korean quality control.... they dont have any if there is such wide spectrum of good bleed vs bad bleed vs horrible bleed....
samomamo said:
Hi I bought the g2x like a week ago it had little backlight bleed from the top corners and today I noticed its getting worse, now its from the middle and from bottom to plus now I have a dead pixel. I checked the phone when I got it the first day and now its getting very bad. I wanted to keep but its going back.
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
I was buying it until you said you had bleeding from the middle. Turn down your brightness.
nate420 said:
orly? were blowing out of proportion?
LOL again we blow it out of proportion and you have already exchanged it 3 times.....
i have had 2 that had horrible bleeding and one with reboots/wifi/sim wont recognize problems....
third one on the way
i figured it would get worse as i stated in other threads... my tv got worse within just about 3 months time after buying it and i got it replaced...
i just dont get why some are really bad....others are ok... and then some have NO backlight bleeding... again ill say it...
i worked in a plastic company for 3 years total and we had "standards" parts that where not to the "standard" where thrown away..... this is all about korean quality control.... they dont have any if there is such wide spectrum of good bleed vs bad bleed vs horrible bleed....
Click to expand...
Click to collapse
I returned for other reasons. I had reboot issues.and data stuck in 2g one. I had minimal on all. Like I said u only notice in a complete pitch black room with brightness on 100%. Yes blown out of proportion. The issue isnt gonna be fixed for some time. Most stores arent even on a second batch shipment. Keep returning if u think it will make matters better. Some people have reported diff. Taking a chance when the one u have may be the best it can get.
Sent from my LG-P999 using XDA Premium App
What u buying it it bleeding from right side in the middle if I put the phone from the angle I can see 2 spots leaking the light in the middle its like the screen is not sitting tight
Sent from my Nexus S using XDA App
My local at&t store has these in stock. Best buy has no eta; since i got mine at best buy i have a week left to return it. Just wondering if anyone else has gotten their hands on one and what's your thought?
Sent from my SGH-I727 using xda premium
Man I want a white one
Sent from my SGH-I727 using xda premium
I just picked mine up. After the android update, my camera went wonky and I had to exchange for a second time. Unfortunately, I ended up with another sh*tty screen after finding a decent one. Decided to wait until today and try the white or return altogether (getting a decent screen is a crapshoot). Guys, there are zero blobs on this screen, it seems crisper and lines are a non-issue...it is nearly perfect! I have to wonder if Samsung addressed the obvious issues with the white version. If you are still within your 30 days and having screen issues, I HIGHLY suggest trying the white version. I finally feel like I got my money's worth and have zero regrets about this phone.
Sent from my SAMSUNG-SGH-I727 using XDA App
shorty473 said:
I just picked mine up. After the android update, my camera went wonky and I had to exchange for a second time. Unfortunately, I ended up with another sh*tty screen after finding a decent one. Decided to wait until today and try the white or return altogether (getting a decent screen is a crapshoot). Guys, there are zero blobs on this screen, it seems crisper and lines are a non-issue...it is nearly perfect! I have to wonder if Samsung addressed the obvious issues with the white version. If you are still within your 30 days and having screen issues, I HIGHLY suggest trying the white version. I finally feel like I got my money's worth and have zero regrets about this phone.
Sent from my SAMSUNG-SGH-I727 using XDA App
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Click to collapse
man I hope you are right...
returning mine to best buy tomorrow in hopes that they will get the white ones soon
shorty473 said:
I just picked mine up. After the android update, my camera went wonky and I had to exchange for a second time. Unfortunately, I ended up with another sh*tty screen after finding a decent one. Decided to wait until today and try the white or return altogether (getting a decent screen is a crapshoot). Guys, there are zero blobs on this screen, it seems crisper and lines are a non-issue...it is nearly perfect! I have to wonder if Samsung addressed the obvious issues with the white version. If you are still within your 30 days and having screen issues, I HIGHLY suggest trying the white version. I finally feel like I got my money's worth and have zero regrets about this phone.
Sent from my SAMSUNG-SGH-I727 using XDA App
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Click to collapse
How about some pix?
Sent from my SGH-I727 using xda premium
jthornton71707 said:
How about some pix?
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I wish I had screenshots of the screen prior to the exchange but I do not, sorry, but just review the pics that other members have posted and you will get the idea. I have attached 3 screenshots from the new white version. On the phone I had prior to the exchange, the black background showed hideous blobs and blotches all over the screen but as you can see, the same exact black background shows zero blotches (on the lowest or highest brightness). Everythings looks so much richer and crisper on this one, imho...FYI, my screen is on a fairly low brightness setting.
to bad i dont know when i bought my phone.....or i would take it back to get the white one if they fixed the screen
just confirmed with BB that they will not carry the white version. Guess I have to keep my black one then
Noobixide said:
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Click to collapse
That is sexy!!! I want!!! Too bad I bought mine from Craigslist
Sent from my SGH-I727 using xda premium
They told me they would within two weeks
Sent from my SGH-I727 using xda premium
I actually went to ATT to get the HTC Vivid, but I was really disappointed with it. After talking to a very nice and intelligent sales rep, I decided to get the Skyrocket instead. When he went to get one from storage he realized that there were no black ones left. He told me that if we came back tomorrow (today) I could get a white one. His manager overhead the discussion and said "hold on". She walked back got a white one and told my sales rep he could sell it to me. I was very impressed with the level of service I received and I'm really happy with this phone. The white model is stunning IMO.
jthornton71707 said:
They told me they would within two weeks
Sent from my SGH-I727 using xda premium
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Click to collapse
Same here
Sent from my SAMSUNG-SGH-I727 using XDA App
The White SR is great. The chrome trim and the chrome speaker grill adds some class.
Sent from my SAMSUNG-SGH-I957 using XDA Premium App
I've had a white one since Friday. So far, I love it.
Sent from my SAMSUNG-SGH-I727 using XDA App
http://m.bestbuy.com/m/e/product/detail.jsp?skuId=4526125&pid=1218482666449&pt1=mobile
jthornton71707 said:
They told me they would within two weeks
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Click to collapse
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00mred00 said:
http://m.bestbuy.com/m/e/product/detail.jsp?skuId=4526125&pid=1218482666449&pt1=mobile
Sent from my SAMSUNG-SGH-I727 using XDA App
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Click to collapse
Damn I have 2 days to swap it. Hurry up BB.
Can someone confirm that there isn't any lines/blobs in this version please?
Ive been waiting for my skyrocket for 3 weeks now. Now I'm getting the white one hopefully today. Since they just came out yesterday. I finally get to have a new phone after using the captivate for a full year .
Was also able to return my black GS2 Skyrocket for a white one yesterday!! It feels smoother, the chrome lining does make it look nice, and under close inspection I could still see some vertical lining, but its less apparent than it was on the older gs2.
Maybe they did fix it, or I'm not seeing it. Then again it never really bothered me in the first place so I'm not entirely sure...
Anybody else out there having amazingly bad luck with your GS3? I just got a 3rd refurb and it came with the power button loose, and fell off in under 3 hours when I tried to use it. They are sending me a new unit instead of a refurb this time - priority overnight. This is the 2nd one I've had with a power button that came off! #2 just rebooted randomly more-and-more every day until I gave up figuring it out after a factory reset and "Safe Mode" start - it would still reboot just sitting there. *SMH* :silly:
How you get a new one... lucky
Sent from my SCH-I535 using xda app-developers app
i have zero problem with my Quad Core S3 i9300.. loving it
Mine has been perfect.
I've been having bad luck as well. On my 3rd...
On my first, no issues whatsoever.
TheLynxy said:
On my first, no issues whatsoever.
Click to expand...
Click to collapse
Same here....
On my second but I messed up the first when I installed cm10 so I just went to Verizon and they gave me a new one
Sent from my htc_jewel using xda premium
How did I get a new one?
ihavenewnike said:
How you get a new one... lucky
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Jumped up and down, calmly getting elevated from first-line tech until I got the "customer advocate". She agreed that if I had gotten two defective "recertified" phones, I deserved to have a real (new) one. I had to agree to a two year contract, which in my case only adds 9 weeks to my commitment and they agreed not to change my TOS. Basically they did an end run around themselves, because it will look like I upgraded my phone again, allowing them to ship a new unit. *SMH*
Already 4? That's sucks man. I'm on my 15th RAZR maxx...
Sent from my Maxxed Out Razr!
Sorry to hear about your bad luck...hopefully they'll get it straightened out for you!
Dovigoldberger said:
On my second but I messed up the first when I installed cm10 so I just went to Verizon and they gave me a new one
Sent from my htc_jewel using xda premium
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Click to collapse
Do you suppose these type of returns are what prompts Verizon to keep the bootloader locked down? If I were Verizon I'd sure want to.
If you want to see bad Quality control you guys should see this: https://www.youtube.com/watch?v=rDxJoGv3FLA
That took forever to get replaced even with issues every day like that.
I have had a perfect one since release day
On my 4th aswell
Sent from my SCH-I535 using Tapatalk 2
I've had my GS3 since launch day and haven't had a single issue yet. Maybe the Otterbox helps..?
Sent from my SCH-I535 using xda app-developers app
4 already?!?! That sounds like a seriously bad run of horrible luck..... Hopefully #4 is a keeper!!!!
Sent from my SCH-I535 using xda app-developers app
FormeriPhoney said:
I have had a perfect one since release day
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Click to collapse
Likewise, maybe we just got lucky...
Mines perfect no black spots or power button issue.but I will be on the look out for them two issues to happen.maybe our phones arnt as indestructible as thought.maybe time for a case n protector. any recommended?
Sorry if I hijacked thread with my question...
Sent from my SCH-I535 using Tapatalk 2
mine has this weird line going down the left side of the screen
its only noticeable if you have a light source shinning on it and holding the device at an angle, doesn't effect viewing quality at all
slightly annoys me but im not about to return it and get a scratched up refurb phone in return
Here are some pictures of my dads galaxy s4. The LCD is bleeding purple and blue dots and it gwtting worse every minuite. Thank god this hasnt happened to my S4 [yet]. Im making this post from the device support center. We are going to attempt to get this replaced. Ill keep yoi all updated.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
So I'm guessing pops accidentally sat on it after leaving it in his back pocket.
Thermalwolf said:
So I'm guessing pops accidentally sat on it after leaving it in his back pocket.
Click to expand...
Click to collapse
Thats what I say or he dropped it on its side.
These pics makes my skin crawl. Sorry it has happen dude.
Ive been so cautious with my phone ever since I got it xD this is lile one of those worste nightmare situations.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
soulja4187 said:
Thats what I say or he dropped it on its side.
Click to expand...
Click to collapse
When I saw that I asked him right away if he dropped it or if his pockets were tight. He responded no to both. I've never seen him drop it, in fact the phone is still flawless. Nevertheless, the ended up shipping out a new phone. AT&T has really good CS. I'll let you know when the phone gets here. Oh yea, almost forgot, his screen is turning yellow now too.
Sent from my Nexus 7 using xda app-developers app
Hey guys. Heres another update of the screen. When he woke up this morning he went to check his phone and found this. It got even worse. Whatever. We should be seeing a new one in 4 to 6 business days. Just a lil update.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Wow that's ****ty. Glad they are replacing it. I would of made a huge stink if they tried saying that was due to wear and tear.
Sent from my GT-I9505 using xda app-developers app
how hard did he press on the screen? it looks like its been pressed VERY hard.
Slade8525 said:
how hard did he press on the screen? it looks like its been pressed VERY hard.
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Click to collapse
Yea after seeing the updated photo there's no doubt that was caused by pressure. Sat on old phone before by accident and the screen did the EXACT same thing.
I wouldn't say this is a screen issue, just a damaged phone by accident :*(
Hopefully cs doesnt consider that physical damage and charge full retail price after they get it..
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
So... I received my phone last night. The vibration motor was DOA ( started working 5mins ago though). And there is some pretty bad backlight bleed.
Is it worth RMA'ing?
Sent from my Nexus 5 using XDA Premium 4 mobile app
Kwongger said:
So... I received my phone last night. The vibration motor was DOA ( started working 5mins ago though). And there is some pretty bad backlight bleed.
Is it worth RMA'ing?
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
if the light bleed bothers u i dont see why u wouldnt
My 1st arrived with a DOA vibrator, but never worked. THat was the only issue. Got my 2nd one and vibrator works as expected. I love this phone
You're going to get light bleed of some kind on any backlit LCD. Is it bad? Do you use your phone in a dark closet with the screen set to display a black screen? Up to you
Kwongger said:
So... I received my phone last night. The vibration motor was DOA ( started working 5mins ago though). And there is some pretty bad backlight bleed.
Is it worth RMA'ing?
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Yes why wouldn't you? You paid for it you don't pay for 90% functional you want 100%
hello00 said:
if the light bleed bothers u i dont see why u wouldnt
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Click to collapse
Right that's what the plan is. I am just asking if someone had a similar experience and how it went with the RMA and stuff.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Kwongger said:
Right that's what the plan is. I am just asking if someone had a similar experience and how it went with the RMA and stuff.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
take a pix of how bad it is
Kwongger said:
Right that's what the plan is. I am just asking if someone had a similar experience and how it went with the RMA and stuff.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
There's a whole thread on rma. http://forum.xda-developers.com/showthread.php?p=47198623
jd1639 said:
There's a whole thread on rma. http://forum.xda-developers.com/showthread.php?p=47198623
Click to expand...
Click to collapse
yup. I know that exists. There's not much discussion of how the experience was though.
mistahseller said:
Yes why wouldn't you? You paid for it you don't pay for 90% functional you want 100%
Click to expand...
Click to collapse
I agree. I just don't want to go through the trouble of RMA'ing for a worse (or equal) device lol
There is no reason to think that you would get an equal or worse product if you RMA it. If you do RMA the RMA.