Galaxy S4 Screen Issues - AT&T Samsung Galaxy S 4 General

Here are some pictures of my dads galaxy s4. The LCD is bleeding purple and blue dots and it gwtting worse every minuite. Thank god this hasnt happened to my S4 [yet]. Im making this post from the device support center. We are going to attempt to get this replaced. Ill keep yoi all updated.
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So I'm guessing pops accidentally sat on it after leaving it in his back pocket.

Thermalwolf said:
So I'm guessing pops accidentally sat on it after leaving it in his back pocket.
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Click to collapse
Thats what I say or he dropped it on its side.

These pics makes my skin crawl. Sorry it has happen dude.

Ive been so cautious with my phone ever since I got it xD this is lile one of those worste nightmare situations.
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soulja4187 said:
Thats what I say or he dropped it on its side.
Click to expand...
Click to collapse
When I saw that I asked him right away if he dropped it or if his pockets were tight. He responded no to both. I've never seen him drop it, in fact the phone is still flawless. Nevertheless, the ended up shipping out a new phone. AT&T has really good CS. I'll let you know when the phone gets here. Oh yea, almost forgot, his screen is turning yellow now too.
Sent from my Nexus 7 using xda app-developers app

Hey guys. Heres another update of the screen. When he woke up this morning he went to check his phone and found this. It got even worse. Whatever. We should be seeing a new one in 4 to 6 business days. Just a lil update.
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Wow that's ****ty. Glad they are replacing it. I would of made a huge stink if they tried saying that was due to wear and tear.
Sent from my GT-I9505 using xda app-developers app

how hard did he press on the screen? it looks like its been pressed VERY hard.

Slade8525 said:
how hard did he press on the screen? it looks like its been pressed VERY hard.
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Click to collapse
Yea after seeing the updated photo there's no doubt that was caused by pressure. Sat on old phone before by accident and the screen did the EXACT same thing.
I wouldn't say this is a screen issue, just a damaged phone by accident :*(

Hopefully cs doesnt consider that physical damage and charge full retail price after they get it..
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Related

The bleeding is geting worse

Hi I bought the g2x like a week ago it had little backlight bleed from the top corners and today I noticed its getting worse, now its from the middle and from bottom to plus now I have a dead pixel. I checked the phone when I got it the first day and now its getting very bad. I wanted to keep but its going back.
Sent from my Nexus S using XDA App
I was just looking at mine today and you might be right-when I got it a little over a week ago the bleeding was minor-nothing to worry about, now it's clearly visible under low light environment- top left and right corners as well as the bottom left corner. Completely unacceptable for $550 device that claims to be one of the best super smart phones out there.
I so wanted to overlook the screenbleed but now when its getting worse I can't , plus now I have a dead pixel right in the middle that's making me more crazy, yesterday my friend got himself g2x and he's the screen is good but it had other problems like wifi connection issues and rebooting, man this phone sound so perfect on the paper but when u get them they have so many problems. I'm thinking waithing for gs2.
Sent from my Nexus S using XDA App
samomamo said:
I so wanted to overlook the screenbleed but now when its getting worse I can't , plus now I have a dead pixel right in the middle that's making me more crazy, yesterday my friend got himself g2x and he's the screen is good but it had other problems like wifi connection issues and rebooting, man this phone sound so perfect on the paper but when u get them they have so many problems. I'm thinking waithing for gs2.
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
There are apps in the market to fix the dead pixel-give it a try. As far as the bleeding-we are on the same boat it seems...
I really think some people are blowing this issue out of proportion.
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charlieb620 said:
I really think some people are blowing this issue out of proportion.
Sent from my LG-P999 using XDA Premium App
Click to expand...
Click to collapse
If you're not affected by this issue I would understand why you think that way. But my phone is getting worse and I am not going to settle that easy!!! I am exchanging it Monday...again
Well I was trying to think that too blowing out of proportion, I paid $544 something and fff them if they going to take my money and give me half ass ****.
Sent from my Nexus S using XDA App
Pecata said:
If you're not affected by this issue I would understand why you think that way. But my phone is getting worse and I am not going to settle that easy!!! I am exchanging it Monday...again
Click to expand...
Click to collapse
I have it as well but I only notice it in complete darkness on full brightness.
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charlieb620 said:
I really think some people are blowing this issue out of proportion.
Sent from my LG-P999 using XDA Premium App
Click to expand...
Click to collapse
The people that ***** are those that ***** a lot. The minority is always the most vocal.
Guess what other device has a similar "problem". The evo 4g, yet there isn't as much complaining now.
People should do their research before buying. This phone has been out for quite some time now.
Sent from my LG-P999 using XDA App
Pecata said:
If you're not affected by this issue I would understand why you think that way. But my phone is getting worse and I am not going to settle that easy!!! I am exchanging it Monday...again
Click to expand...
Click to collapse
How many exchanges have u done?
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charlieb620 said:
How many exchanges have u done?
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Click to expand...
Click to collapse
One, tried to exchange it second time, but the new one was even worse than mine in terms of LCD Bleeding so I kept mine...but mine now just started randomly rebooting so I will go and exchange it again....
Pecata said:
One, tried to exchange it second time, but the new one was even worse than mine in terms of LCD Bleeding so I kept mine...but mine now just started randomly rebooting so I will go and exchange it again....
Click to expand...
Click to collapse
Your taking a chance man. But I understand. Ask for a later date. Or check box when they bring replacement out. I exchanged 3 times and I have minimal bleeding.
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charlieb620 said:
I really think some people are blowing this issue out of proportion.
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Click to expand...
Click to collapse
orly? were blowing out of proportion?
charlieb620 said:
Your taking a chance man. But I understand. Ask for a later date. Or check box when they bring replacement out. I exchanged 3 times and I have minimal bleeding.
Sent from my LG-P999 using XDA Premium App
Click to expand...
Click to collapse
LOL again we blow it out of proportion and you have already exchanged it 3 times.....
i have had 2 that had horrible bleeding and one with reboots/wifi/sim wont recognize problems....
third one on the way
i figured it would get worse as i stated in other threads... my tv got worse within just about 3 months time after buying it and i got it replaced...
i just dont get why some are really bad....others are ok... and then some have NO backlight bleeding... again ill say it...
i worked in a plastic company for 3 years total and we had "standards" parts that where not to the "standard" where thrown away..... this is all about korean quality control.... they dont have any if there is such wide spectrum of good bleed vs bad bleed vs horrible bleed....
samomamo said:
Hi I bought the g2x like a week ago it had little backlight bleed from the top corners and today I noticed its getting worse, now its from the middle and from bottom to plus now I have a dead pixel. I checked the phone when I got it the first day and now its getting very bad. I wanted to keep but its going back.
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
I was buying it until you said you had bleeding from the middle. Turn down your brightness.
nate420 said:
orly? were blowing out of proportion?
LOL again we blow it out of proportion and you have already exchanged it 3 times.....
i have had 2 that had horrible bleeding and one with reboots/wifi/sim wont recognize problems....
third one on the way
i figured it would get worse as i stated in other threads... my tv got worse within just about 3 months time after buying it and i got it replaced...
i just dont get why some are really bad....others are ok... and then some have NO backlight bleeding... again ill say it...
i worked in a plastic company for 3 years total and we had "standards" parts that where not to the "standard" where thrown away..... this is all about korean quality control.... they dont have any if there is such wide spectrum of good bleed vs bad bleed vs horrible bleed....
Click to expand...
Click to collapse
I returned for other reasons. I had reboot issues.and data stuck in 2g one. I had minimal on all. Like I said u only notice in a complete pitch black room with brightness on 100%. Yes blown out of proportion. The issue isnt gonna be fixed for some time. Most stores arent even on a second batch shipment. Keep returning if u think it will make matters better. Some people have reported diff. Taking a chance when the one u have may be the best it can get.
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What u buying it it bleeding from right side in the middle if I put the phone from the angle I can see 2 spots leaking the light in the middle its like the screen is not sitting tight
Sent from my Nexus S using XDA App

Anyone get the white SR yet?

My local at&t store has these in stock. Best buy has no eta; since i got mine at best buy i have a week left to return it. Just wondering if anyone else has gotten their hands on one and what's your thought?
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Man I want a white one
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I just picked mine up. After the android update, my camera went wonky and I had to exchange for a second time. Unfortunately, I ended up with another sh*tty screen after finding a decent one. Decided to wait until today and try the white or return altogether (getting a decent screen is a crapshoot). Guys, there are zero blobs on this screen, it seems crisper and lines are a non-issue...it is nearly perfect! I have to wonder if Samsung addressed the obvious issues with the white version. If you are still within your 30 days and having screen issues, I HIGHLY suggest trying the white version. I finally feel like I got my money's worth and have zero regrets about this phone.
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shorty473 said:
I just picked mine up. After the android update, my camera went wonky and I had to exchange for a second time. Unfortunately, I ended up with another sh*tty screen after finding a decent one. Decided to wait until today and try the white or return altogether (getting a decent screen is a crapshoot). Guys, there are zero blobs on this screen, it seems crisper and lines are a non-issue...it is nearly perfect! I have to wonder if Samsung addressed the obvious issues with the white version. If you are still within your 30 days and having screen issues, I HIGHLY suggest trying the white version. I finally feel like I got my money's worth and have zero regrets about this phone.
Sent from my SAMSUNG-SGH-I727 using XDA App
Click to expand...
Click to collapse
man I hope you are right...
returning mine to best buy tomorrow in hopes that they will get the white ones soon
shorty473 said:
I just picked mine up. After the android update, my camera went wonky and I had to exchange for a second time. Unfortunately, I ended up with another sh*tty screen after finding a decent one. Decided to wait until today and try the white or return altogether (getting a decent screen is a crapshoot). Guys, there are zero blobs on this screen, it seems crisper and lines are a non-issue...it is nearly perfect! I have to wonder if Samsung addressed the obvious issues with the white version. If you are still within your 30 days and having screen issues, I HIGHLY suggest trying the white version. I finally feel like I got my money's worth and have zero regrets about this phone.
Sent from my SAMSUNG-SGH-I727 using XDA App
Click to expand...
Click to collapse
How about some pix?
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jthornton71707 said:
How about some pix?
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Click to collapse
I wish I had screenshots of the screen prior to the exchange but I do not, sorry, but just review the pics that other members have posted and you will get the idea. I have attached 3 screenshots from the new white version. On the phone I had prior to the exchange, the black background showed hideous blobs and blotches all over the screen but as you can see, the same exact black background shows zero blotches (on the lowest or highest brightness). Everythings looks so much richer and crisper on this one, imho...FYI, my screen is on a fairly low brightness setting.
to bad i dont know when i bought my phone.....or i would take it back to get the white one if they fixed the screen
just confirmed with BB that they will not carry the white version. Guess I have to keep my black one then

			
				
Noobixide said:
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Click to collapse
That is sexy!!! I want!!! Too bad I bought mine from Craigslist
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They told me they would within two weeks
Sent from my SGH-I727 using xda premium
I actually went to ATT to get the HTC Vivid, but I was really disappointed with it. After talking to a very nice and intelligent sales rep, I decided to get the Skyrocket instead. When he went to get one from storage he realized that there were no black ones left. He told me that if we came back tomorrow (today) I could get a white one. His manager overhead the discussion and said "hold on". She walked back got a white one and told my sales rep he could sell it to me. I was very impressed with the level of service I received and I'm really happy with this phone. The white model is stunning IMO.
jthornton71707 said:
They told me they would within two weeks
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Click to expand...
Click to collapse
Same here
Sent from my SAMSUNG-SGH-I727 using XDA App
The White SR is great. The chrome trim and the chrome speaker grill adds some class.
Sent from my SAMSUNG-SGH-I957 using XDA Premium App
I've had a white one since Friday. So far, I love it.
Sent from my SAMSUNG-SGH-I727 using XDA App
http://m.bestbuy.com/m/e/product/detail.jsp?skuId=4526125&pid=1218482666449&pt1=mobile
jthornton71707 said:
They told me they would within two weeks
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Click to expand...
Click to collapse
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00mred00 said:
http://m.bestbuy.com/m/e/product/detail.jsp?skuId=4526125&pid=1218482666449&pt1=mobile
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Click to expand...
Click to collapse
Damn I have 2 days to swap it. Hurry up BB.
Can someone confirm that there isn't any lines/blobs in this version please?
Ive been waiting for my skyrocket for 3 weeks now. Now I'm getting the white one hopefully today. Since they just came out yesterday. I finally get to have a new phone after using the captivate for a full year .
Was also able to return my black GS2 Skyrocket for a white one yesterday!! It feels smoother, the chrome lining does make it look nice, and under close inspection I could still see some vertical lining, but its less apparent than it was on the older gs2.
Maybe they did fix it, or I'm not seeing it. Then again it never really bothered me in the first place so I'm not entirely sure...

Quality control - my 4th SGS3!

Anybody else out there having amazingly bad luck with your GS3? I just got a 3rd refurb and it came with the power button loose, and fell off in under 3 hours when I tried to use it. They are sending me a new unit instead of a refurb this time - priority overnight. This is the 2nd one I've had with a power button that came off! #2 just rebooted randomly more-and-more every day until I gave up figuring it out after a factory reset and "Safe Mode" start - it would still reboot just sitting there. *SMH* :silly:
How you get a new one... lucky
Sent from my SCH-I535 using xda app-developers app
i have zero problem with my Quad Core S3 i9300.. loving it
Mine has been perfect.
I've been having bad luck as well. On my 3rd...
On my first, no issues whatsoever.
TheLynxy said:
On my first, no issues whatsoever.
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Click to collapse
Same here....
On my second but I messed up the first when I installed cm10 so I just went to Verizon and they gave me a new one
Sent from my htc_jewel using xda premium
How did I get a new one?
ihavenewnike said:
How you get a new one... lucky
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Jumped up and down, calmly getting elevated from first-line tech until I got the "customer advocate". She agreed that if I had gotten two defective "recertified" phones, I deserved to have a real (new) one. I had to agree to a two year contract, which in my case only adds 9 weeks to my commitment and they agreed not to change my TOS. Basically they did an end run around themselves, because it will look like I upgraded my phone again, allowing them to ship a new unit. *SMH*
Already 4? That's sucks man. I'm on my 15th RAZR maxx...
Sent from my Maxxed Out Razr!
Sorry to hear about your bad luck...hopefully they'll get it straightened out for you!
Dovigoldberger said:
On my second but I messed up the first when I installed cm10 so I just went to Verizon and they gave me a new one
Sent from my htc_jewel using xda premium
Click to expand...
Click to collapse
Do you suppose these type of returns are what prompts Verizon to keep the bootloader locked down? If I were Verizon I'd sure want to.
If you want to see bad Quality control you guys should see this: https://www.youtube.com/watch?v=rDxJoGv3FLA
That took forever to get replaced even with issues every day like that.
I have had a perfect one since release day
On my 4th aswell
Sent from my SCH-I535 using Tapatalk 2
I've had my GS3 since launch day and haven't had a single issue yet. Maybe the Otterbox helps..?
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4 already?!?! That sounds like a seriously bad run of horrible luck..... Hopefully #4 is a keeper!!!!
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FormeriPhoney said:
I have had a perfect one since release day
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Click to collapse
Likewise, maybe we just got lucky...
Mines perfect no black spots or power button issue.but I will be on the look out for them two issues to happen.maybe our phones arnt as indestructible as thought.maybe time for a case n protector. any recommended?
Sorry if I hijacked thread with my question...
Sent from my SCH-I535 using Tapatalk 2
mine has this weird line going down the left side of the screen
its only noticeable if you have a light source shinning on it and holding the device at an angle, doesn't effect viewing quality at all
slightly annoys me but im not about to return it and get a scratched up refurb phone in return

Black blotches on screen

So I sent back one already for this and my referb I got back is not nearly as bad but they are still there. Basically, when I am using the phone in a dark area and the screen gives black , not off, there are black dots on the screen. This one is not nearly as bad but is it worth trying another one?
Opinions?
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I think it's common for Super AMOLED screens to have them. Mine does at least
Deathbynukes said:
I think it's common for Super AMOLED screens to have them. Mine does at least
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Click to collapse
Well my first one was TERRIBLE with them. There was one that took up about 1/3 of the screen and looked like someone took a swab of paint and spread it around underneath the glass. This one just has a few small dots that are black
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Mine literally has NONE!!!! Lucky me I guess
Sent from my SCH-I535 using xda premium
My GSIII has two relatively small blotches. Very annoying, but from what I understand if I get a replacement it will probably be worse.
jbzcar said:
My GSIII has two relatively small blotches. Very annoying, but from what I understand if I get a replacement it will probably be worse.
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Click to collapse
Yea well I heard that vzw knows about the issue and are trying to filter them out so you can try your luck if you want
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I just noticed mine having 2 small(ish) ones last night, I just thought it was very odd. So this just happens with Super AMOLED? Is this a panel issue or quality in assembly issue?
http://forum.xda-developers.com/showthread.php?t=1715936
From what I remember from the galaxy s2 the Qualcomm chip actually doesn't do well arraying the colors, compared to exynos.
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Mine has a few small ones but they're only noticeable in a dark gray. I haven't seen it any other time and it's a color is don't see often so I just let it go
Sent from my Verizon Galaxy S3
werdna87 said:
So I sent back one already for this and my referb I got back is not nearly as bad but they are still there. Basically, when I am using the phone in a dark area and the screen gives black , not off, there are black dots on the screen. This one is not nearly as bad but is it worth trying another one?
Opinions?
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
I see a few on mine also in the same situation(black screen but not off). I don't see them very much though. I guess I got lucky and got small ones. (one of the only situation a guy likes to admit he has small ones lol)

what can i do?

i got my nexus 5 and did the speaker mod where i drill holes.now 2 days later i got light bleed on screen and bluehish tint spots ,i know warranty is void cause of mod . can i just buy speaker module and install it and try to rma?
that's pretty fraudulent
Thank adam first of all
caribouxda said:
Thank adam first of all
Click to expand...
Click to collapse
I'd like to thank you instead! This is XDA, no one forces anyone to do anything on here. The OP of this post made his own choice of opening up his phone and drilling the holes.
Many people have done the same mod and no one else is facing the same problem. It could well be the OP drilled a little bit too hard which makes sense considering the screen is showing signs of damage.
OP: I was looking for spare speaker parts myself but have not seen any yet ( UK ).
Can you take a picture of the damage?
Sent from my Nexus 5 using XDA Premium 4 mobile app
Its clouding. Weird because i didnt have it after i did mod.its a blue tint that i can only see in dark screen.black backgrounds. Ill try to take a pic
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Sent from my Nexus 5 using xda app-developers app
bgaccord said:
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Does the damage coincide with where you put the holes? For example where the bluish marks are on the screen?
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avocco said:
Does the damage coincide with where you put the holes? For example where the bluish marks are on the screen?
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
no, from what I'm seeing it looks like there may be something under the back cover which is causing pressure on the display. that does not look like light separation.
Take it back apart and see what you see.
AdamOutler said:
no, from what I'm seeing it looks like there may be something under the back cover which is causing pressure on the display. that does not look like light separation.
Take it back apart and see what you see.
Click to expand...
Click to collapse
First of all.i want to thank adam for mod.
This issue has nothing to do with mod.I took phone apart and couldn't find anything. I turn it on without back cover and same issue.it started when i sat on it .its was in the bed under blanket ,forgot i had it there.
I can only see tge blue tint when it's black background. Others colors is not there
Sent from my Nexus 5 using xda app-developers app
bgaccord said:
First of all.i want to thank adam for mod.
This issue has nothing to do with mod.I took phone apart and couldn't find anything. I turn it on without back cover and same issue.it started when i sat on it .its was in the bed under blanket ,forgot i had it there.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
After reading that, the thread became pointless.
good day.
bgaccord said:
First of all.i want to thank adam for mod.
This issue has nothing to do with mod.I took phone apart and couldn't find anything. I turn it on without back cover and same issue.it started when i sat on it .its was in the bed under blanket ,forgot i had it there.
I can only see tge blue tint when it's black background. Others colors is not there
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
This is what you should have started this thread with. You already know what caused the issue, and you're trying to get a free replacement on the phone by using Fraud.
I realize this is going to come across as offensive, but you were dumb enough to sit on your phone and now you're dumb enough to try to get XDA to help you attempt fraud against Google so you don't have to pay the money to get it fixed. Read the forum rules about illegal activity.
hotleadsingerguy said:
This is what you should have started this thread with. You already know what caused the issue, and you're trying to get a free replacement on the phone by using Fraud.
I realize this is going to come across as offensive, but you were dumb enough to sit on your phone and now you're dumb enough to try to get XDA to help you attempt fraud against Google so you don't have to pay the money to get it fixed. Read the forum rules about illegal activity.
Click to expand...
Click to collapse
I'm sorry guys. I'm an idiot. Last question
Why Is tint only visible black backgrounds? where can i get display for low price?
Sent from my Nexus 5 using xda app-developers app
Replacement LCD
For the LCD: http://www.etradesupply.com/lg/android-models/lg-nexus-5.html
Please be detailed in your original post.
Good Day and good luck.
bgaccord said:
I'm sorry guys. I'm an idiot. Last question
Why Is tint only visible black backgrounds? where can i get display for low price?
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
It's probably only visible on a dark screen because those are the areas where the actual display are under stress from the phone being bent. It won't necessarily make it BRIGHTER.... just more easily noticed. Kind of like if you touch your computer monitor. touch the screen where it's lighter, and you don't really notice much of anything. touch where it's darker, and you'll more easily see the distortion.

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