N5 doesn't show incoming calls? - Nexus 5 Q&A, Help & Troubleshooting

A friend told me that he called me a few times, but I dont have any missed calls in my call history. Then I googled and found this video:
https://www.youtube.com/watch?v=OurDvZlHC3E
This is very serious bug, due to my work I cant skip incoming calls. Does anyone know if this happens only on LTE? Because if it does, I will disable it. I hope Google will soon fix this bug..
Thanx
Sent from my Nexus 5 using Tapatalk

Very weird. I never noticed that. I get calls at work where I'm on 4G (T-Mobile). Is it all the time no matter what if you're on 4G that you miss calls or just sometimes? That's actually a huge bug... Wow.

There is article on Android police about this issue:
http://www.androidpolice.com/2014/0...p-receiving-calls-and-text-messages-for-some/
IMO this is very serious bug and Google should urgently fix it.
Sent from my Nexus 5 using Tapatalk

-A-P-M- said:
There is article on Android police about this issue:
http://www.androidpolice.com/2014/0...p-receiving-calls-and-text-messages-for-some/
IMO this is very serious bug and Google should urgently fix it.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
dial *#*#4636#*#*, press phone info, if your network is set to lte only, you will not get any phone calls. phone calls do not work iver lte on the n5. it needs to be set to lte/gsm.

simms22 said:
dial *#*#4636#*#*, press phone info, if your network is set to lte only, you will not get any phone calls. phone calls do not work iver lte on the n5. it needs to be set to lte/gsm.
Click to expand...
Click to collapse
if its onl LTE only.. all incoming calls will go directly to VM and no ringtone.. at least for me it did...

gd6noob said:
if its onl LTE only.. all incoming calls will go directly to VM and no ringtone.. at least for me it did...
Click to expand...
Click to collapse
...because the phone doesn't receive calls over lte
Sent from my Nexus 5 using Tapatalk

rootSU said:
...because the phone doesn't receive calls over lte
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
but the video shows when he called himself, theres ringtone.. so its not in LTE only mode, which was my point..
he was using GV, so maybe it wasnt setup properly

This happened to me few times. Also anyone else ever encounter where the phone will ring, but no dialer or option to pick up the phone call? The notification will show incoming at the top and it rings.
Sent from my Nexus 5 using xda app-developers app

gd6noob said:
its not in LTE only mode, which was my point.
Click to expand...
Click to collapse
Oh I see...
OP, have you tried clearing data on phone app?

rootSU said:
Oh I see...
OP, have you tried clearing data on phone app?
Click to expand...
Click to collapse
the radio or RIL is terrible google knows and so does LG
https://productforums.google.com/d/msg/nexus/7s7DsI4DUYo/AUB6TmQS-4QJ
Thank you all for your patience as our team has been investigating this issue.

I checked and I have set LTE/GSM auto. I tried to call myself a few times from other phone and Nexus showed incoming call. So looks like this bug appear from time to time.
To "make sure" I will get all incoming calls, I have disabled LTE and I will restart phone every morning.
Sent from my Nexus 5 using Tapatalk

Related

Problem answering calls NS4G

Every time I receive a call, the sprint operator says the name of the contact calling or unknown caller and says press 1 to answer or 2 for voicemail. Has anyone else had this problem????I talked to sprint about this and they said they had to update my caller id and voicemail and that it would take 72 hrs to update. It has now been 1 week and same ole ****! I have updated prl and profile and still the same. When I press 1, I can answer the call like normal but I have to go through this process every call I get. Please help.
Welcome to awesomeness that is Google voice intergration. Check you Google voice settings, you probably have call screening turned on.
Sent from my Nexus S 4G using Tapatalk
styckx said:
Welcome to awesomeness that is Google voice intergration. Check you Google voice settings, you probably have call screening turned on.
Sent from my Nexus S 4G using Tapatalk
Click to expand...
Click to collapse
Yes this through me off to. However, go to your Google account through your computer and switch off the call screening. It is on by default.
Sent from my Nexus S 4G using XDA Premium App
I can't even find that in settings. Is it in call settings or google voice settings??? I can't see it in either. I'm bout to revert to stock to see what that will do.
ahhh, that's stupid. Thank you very much!
Ja' get it? nothing to do with the phone, rom, or kernel.
Sent from my Nexus S 4G using XDA Premium App
What's even dumber is that sprint didn't know what was up.
Sent from my Nexus S 4G using XDA App
Well that's sprint for ya.
Sent from my Nexus S 4G using XDA Premium App
Wow I hate how they roll Google voice and they don't Even know the setting exactly for it lmao, I turn off Google voice sorry but I hate the Google voice app for texting
Sent from my Nexus S 4G using Tapatalk

Voicemail Icon

Have tried everything and still have that notification in the upper left hand corner....help! (
Sent from my Nexus S 4G using XDA App
Dl visual voicemail and delete manually
Sent from my Nexus S using XDA App
Downloading now....thx
Tried that and still have notification :/
Sent from my Nexus S 4G using XDA App
Call your voicemail?
I've had an issue once where my voicemail was bugged. Calling it would bring me to nothing (no tone, nada) and the notification would randomly popup even after I dismissed it. Calling back my voicemail at some point and deleting the message fixed it somehow.
polobunny said:
Call your voicemail?
I've had an issue once where my voicemail was bugged. Calling it would bring me to nothing (no tone, nada) and the notification would randomly popup even after I dismissed it. Calling back my voicemail at some point and deleting the message fixed it somehow.
Click to expand...
Click to collapse
whenever I try to call my voicemail, I get this error that says "the feature code you've entered is not valid...switch 618"...and it hangs up....no idea what to do
Sent from my Nexus S 4G using XDA App
RealSpArTeN said:
whenever I try to call my voicemail, I get this error that says "the feature code you've entered is not valid...switch 618"...and it hangs up....no idea what to do
Sent from my Nexus S 4G using XDA App
Click to expand...
Click to collapse
Don't know how your voicemail works, but mine I have to call my phone number to get to it. Holding the 1 key to call voicemail gave me a similar error.
polobunny said:
Don't know how your voicemail works, but mine I have to call my phone number to get to it. Holding the 1 key to call voicemail gave me a similar error.
Click to expand...
Click to collapse
Thx for the help...trying that now
Sent from my Nexus S 4G using XDA App
ya...didn't work....guess I'll just stick with the temp fix of clearing the phone apk data
Sent from my Nexus S 4G using XDA App
RealSpArTeN said:
ya...didn't work....guess I'll just stick with the temp fix of clearing the phone apk data
Sent from my Nexus S 4G using XDA App
Click to expand...
Click to collapse
If you go to settings, then call settings, what is your voicemail service set to? Carrier or Google Voice? If it's the first one, in voicemail settings you can change the voicemail number to the one you should be using.
I have changed the number and still receive that notification that I have voicemails :/
Sent from my Nexus S 4G using XDA App
RealSpArTeN said:
I have changed the number and still receive that notification that I have voicemails :/
Sent from my Nexus S 4G using XDA App
Click to expand...
Click to collapse
Have you been able to get into your voicemail though? As I said earlier, my notification would popup randomly as long as I didn't listen to the message in my voicemail.
my carrier voicemail?---no (gives me error)
Google voice--- yes
Sent from my Nexus S 4G using XDA App
RealSpArTeN said:
my carrier voicemail?---no (gives me error)
Google voice--- yes
Sent from my Nexus S 4G using XDA App
Click to expand...
Click to collapse
That's probably the source of your problem. I'd call your carrier to inquire about what's going on.
ya....now that I think about it I had that error before I rooted my phone....calling sprint!
Sent from my Nexus S 4G using XDA App
it happened to me..theres a thread on here i started...u have to search for it...i had to call sprint n get my MSL number n it then went away after about 24 hrs...i also kept updating PRL and profile...
Sent from my Nexus S 4G
Not sure if you've resolved this yet or not, but I was having the same problem. I just went into call settings and changed the voicemail number from "*86" to my personal number and everything fire right back up. Hope this helps.
well it happpened to me again...and i figured out another way to get rid of it...i simply called and left myselfba voicemail from another phone then called from my phone and deleted the msg i left...then i icon went away...idk why the icon get stuck like that...but i found this way to work for me
sent from Ice Cream Infused NS4g

Google voice with lycamobile?

Is it possible to get google voice working with any other services besides the ones they have listed? I want to set it up with my lycamobile number. So is there a way to do this or is it not allowed unless they officially support it? I Google searched and all I could find was how to transfer your Google voice number but nothing about getting it working with other companies. Thanks
Sent from my Nexus 5 using xda app-developers app
Bump.
Sent from my Nexus 5 using xda app-developers app
So is this possible or does Google voice only work on officially supported networks?
Sent from my Nexus 5 using xda app-developers app
abdel12345 said:
Bump.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
It works on my N5.
I'm confused. Google voice works with all carriers
Sent from my Nexus 5
Pirateghost said:
I'm confused. Google voice works with all carriers
Sent from my Nexus 5
Click to expand...
Click to collapse
When I tried setting up google voice and texting and calling on my computer it said choose your carrier from a drop down list. The list only had certain big ones. Lycamobile wasn't on there but it supposedly runs on tmobiles network so do I just choose tmobil?
Sent from my Nexus 5 using xda app-developers app
I never had to select a carrier but I set mine up a few years ago. Maybe things have changed. If your provider runs on T-Mobile network I would choose it
Sent from my Nexus 5
Pirateghost said:
I never had to select a carrier but I set mine up a few years ago. Maybe things have changed. If your provider runs on T-Mobile network I would choose it
Sent from my Nexus 5
Click to expand...
Click to collapse
OK I'll try again and see. Last time I tried was a about 2 weeks ago so I don't remember exactly what the process was.
Sent from my Nexus 5 using xda app-developers app
It didn't work. It says mmi something then error or something like that when I put in the activation code. It says prepaid T-Mobile plans not supported and my plan is prepaid so that might be the issue.
Sent from my Nexus 5 using xda app-developers app
I don't understand what activation you are having to do. When I set mine up, I simply put in the number I wanted to verify from, what number would be used to forward to and that was it
Sent from my Nexus 5
Pirateghost said:
I don't understand what activation you are having to do. When I set mine up, I simply put in the number I wanted to verify from, what number would be used to forward to and that was it
Sent from my Nexus 5
Click to expand...
Click to collapse
They must've changed it then. Or maybe it detected yours was already supported. I wanted to set up the voice mail feature but it said. Your carrier may not be supported. Set up from PC or something along those lines and have me a link.
Sent from my Nexus 5 using xda app-developers app
Ah
Sent from my Nexus 5
Se situation
Abdel, I appear to be in the same situation as you. I am able to receive calls/texts using my Google Voice number, but I wasn't able to make calls using the number because Lycamobile isn't on the drop-down list on Google's "activate Google Voice on this phone" page. BUT then I just changed the setting in GV to "Making calls: Use Google Voice to make all calls" and it works perfectly, showing my GV number on phones I call and ringing my phone when people call my GV number. It even seems voicemails are handled by GV and not Lyca.
Michael833 said:
Abdel, I appear to be in the same situation as you. I am able to receive calls/texts using my Google Voice number, but I wasn't able to make calls using the number because Lycamobile isn't on the drop-down list on Google's "activate Google Voice on this phone" page. BUT then I just changed the setting in GV to "Making calls: Use Google Voice to make all calls" and it works perfectly, showing my GV number on phones I call and ringing my phone when people call my GV number. It even seems voicemails are handled by GV and not Lyca.
Click to expand...
Click to collapse
Awesome thanks. I'll try that. So after setting it to make all calls you don't need to do anything from the computer? And does it let you text people with it too?
Sent from my Nexus 5 using xda app-developers app
abdel12345 said:
Awesome thanks. I'll try that. So after setting it to make all calls you don't need to do anything from the computer? And does it let you text people with it too?
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Correct, nothing else onthe computer. I'm using the GV app for all my text messages, not the normal Android texting app (soon to become Hangouts, methinks).
If this is working for you, hit the thanks button. I don't know much compared to some people here, so I'll take any boost to my thanks meter I can get.
Michael833 said:
Correct, nothing else onthe computer. I'm using the GV app for all my text messages, not the normal Android texting app (soon to become Hangouts, methinks).
If this is working for you, hit the thanks button. I don't know much compared to some people here, so I'll take any boost to my thanks meter I can get.
Click to expand...
Click to collapse
I haven't tested if it works yet but I'll press thanks anyway for trying to help
I don't see the option for make all calls with Google voice. There's two about international calls and then one saying don't make any calls with Google voice. The international one says ask to make international cars and the other says make international call with g voice
Sent from my Nexus 5 using xda app-developers app
abdel12345 said:
I haven't tested if it works yet but I'll press thanks anyway for trying to help
I don't see the option for make all calls with Google voice. There's two about international calls and then one saying don't make any calls with Google voice. The international one says ask to make international cars and the other says make international call with g voice
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
I'm not sure if you can see the attached screenshot?
Michael833 said:
I'm not sure if you can see the attached screenshot?
Click to expand...
Click to collapse
Wow that option isn't available for me lol. The other three are though and the last one on mine says the same thing but for international calls
Do you use lycamobile too?
Sent from my Nexus 5 using xda app-developers app
So I was able to get Google voice working by using groove IP lite. It uses my Google voice number. It doesn't even need the voice app installed. In just going to have that set as a sort of personal home phone. What sucks Is in may apparently Google won't allow those apps anymorw
Sent from my white Nexus 5 using xda-developers app.
Please press the thanks button if I help you.

Hi folks!

Has anyone experienced the following with their N5?
When phone is in deep sleep calls go straight to voicemail. Sometimes only a reboot can enable incoming calls. I'm on Sprint, custom ROM cyanogenmod 11.
Sent from my Nexus 5 using xda app-developers app
rafarin00 said:
Has anyone experienced the following with their N5?
When phone is in deep sleep calls go straight to voicemail. Sometimes only a reboot can enable incoming calls. I'm on Sprint, custom ROM cyanogenmod 11.
Click to expand...
Click to collapse
I would flash cm again. Be sure to wipe cache first, people forget to do that sometimes and it causes problems with cm.
N5 incoming calls issue.
Visa Declined said:
I would flash cm again. Be sure to wipe cache first, people forget to do that sometimes and it causes problems with cm.
Click to expand...
Click to collapse
Thanks I will try that, but I've read from another forum that it's a software issue with the device itself and Google is aware of it.
Its the sprint LTE handoff. I have the same problems in certain LTE areas.
If u need it to receive calls u can toggle it to 3g and it will work fine
Sent from my Nexus 5 using Xparent Red Tapatalk 2
Most of the times when it occurs I'm on WiFi.
I also read that users from other carriers are facing the same problem, which leads me to deduct that it may have to do with the phone itself.
Sent from my Nexus 5 using xda app-developers app
No issue on mine stock, question I have is, does yours work properly when stock?
WR
Sent from my Nexus 5
Haven't tried it on stock yet, but I'll do that and report my finding with you guys.:thumbup:
Sent from my Nexus 5 using xda app-developers app

Calling issues on T-Mobile "Roaming indicator off"

On the first call attempt it says roaming indicator off and the call immediately drops (without any rings)
The second attempt the call goes thru.
Why is this?
I'm using T-Mobile. Set the phone to LTE-GSM-UTMS only. Does it on global as well.
Any help?
Sent from my LG-LS980 using Tapatalk
4ringsa6 said:
On the first call attempt it says roaming indicator off and the call immediately drops (without any rings)
The second attempt the call goes thru.
Why is this?
I'm using T-Mobile. Set the phone to LTE-GSM-UTMS only. Does it on global as well.
Any help?
Sent from my LG-LS980 using Tapatalk
Click to expand...
Click to collapse
Hey on T-mobile does the 4G LTE icon come up for you? If so when its up can you send texts?
Trevaryn said:
Hey on T-mobile does the 4G LTE icon come up for you? If so when its up can you send texts?
Click to expand...
Click to collapse
LTE icon is there. have not checked if texts work as I usually use whatsapp.
Sent from my SPH-L900 using Tapatalk
Trevaryn said:
Hey on T-mobile does the 4G LTE icon come up for you? If so when its up can you send texts?
Click to expand...
Click to collapse
Just checked. When mobile data is on, no text. When texts work no data. For data have to switch to global. What settings do you use? How did you configure apn? Tweeker?
Sent from my LG-LS980 using Tapatalk
Trevaryn said:
Hey on T-mobile does the 4G LTE icon come up for you? If so when its up can you send texts?
Click to expand...
Click to collapse
Here's the settings I've done. Gsm /umts /LTE. Then from automatic I changed to utms only and restart gets h+ and text . No LTE
Sent from my LG-LS980 using Tapatalk

Categories

Resources