[Q] Nexus 5 touchscreen suddenly stopped working. - Nexus 5 Q&A, Help & Troubleshooting

Hello,
My Xperia Z broke and I sold it. Last week I bought a Nexus 5 (white) and yesterday the touchscreen suddenly stopped working while browsing twitter. I rebooted and the touchscreen worked for 1 sec and then it stopped working again. It keeps working for 1 - 5 sec and then stops.
Is there a way I can fix this? The phone is rooted because I wanted to copy WhatsApp over from another phone because I lost my sim bound to whatsapp.
I can go to the shop I bought it and get it fixed under warranty because I did not do anything weird with the phone nor dropped it. but first I want to see if it can be fixed from home or if it is a software problem because the shop is a hour drive and I don't want to do without my phone for another 2 weeks.
Thanks in advance!

This should have been posted in q&a, not general. But to answer your question, you're going to have to warranty it.

If you want to be sure it's hardware, reflash the factory image and see if anything changes. But it's most likely hardware at this point.
Sent from my Nexus 7 using Tapatalk

korockinout13 said:
If you want to be sure it's hardware, reflash the factory image and see if anything changes. But it's most likely hardware at this point.
Sent from my Nexus 7 using Tapatalk
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I hope we are not going to get this part functioning screen problem with the N5. I bought a Nexus 5 last week only because part of my N4's screen stopped responding to touch after having it for only 14 months from new.

lombardo8 said:
I hope we are not going to get this part functioning screen problem with the N5. I bought a Nexus 5 last week only because part of my N4's screen stopped responding to touch after having it for only 14 months from new.
Click to expand...
Click to collapse
If it's happened to two of your devices, maybe it's something you're doing to it.
Edit: disregard, I mistook you for OP.
Sent from my Nexus 7 using Tapatalk

Related

Nexus S stopped vibrating - no vibration at all

Hello,
Something's wrong with my Nexus S. I have used this phone occasionally as I use my Galaxy S2 mostly but ever since the JB update, I've been using the Nexus S. I don't remember dropping the phone in the last week and today, out of the blue, the phone stopped vibrating. No vibration AT ALL. Not even when you turn the phone on/off. I tried wiping caches and reflashing the stock OTA that I'm using but to no avail.
I really don't want to pry this phone open as I don't want to pop its cherry but as a last resort I guess I'll have to UNLESS someone here has a fix or a better idea
By the way, I'm out of city and am stuck with a phone that won't vibrate
Looking forward to some good solutions.
Thank you and regards.
So it's not under warranty anymore?
Noop, I've had it for more than a year and a half now but it's been hardly used for 6 months in total as I kept switching in between to my Galaxy S2
I've tried tapping the phone in the right places, pulling the battery out, turning vibration on/off a hundred times, everything. Nothing seems to be working
Update: I tried using 2 other motors from different dead Samsung phones and none of them worked. Is the phone sensitive to the specific part that the motor is on the Nexus S? Any insight into this would be highly appreciated.
Thanks.
Hi there I got my fone Thursday updated to jelly bean and I've had no vibration either I've got it all ticked on vibration but still nufink I've factory reset my fone twice aswel I'm on stock ota update
Sent from my Nexus S using xda app-developers app
Sounds like hardware malfunction? Which is unfortunate... try to replace vibration motors
Sent from my Nexus S using xda premium
can i manually replace vibration motors, any tutorial for help ? or I must go to phone servis ?
whisky_ said:
Update: I tried using 2 other motors from different dead Samsung phones and none of them worked. Is the phone sensitive to the specific part that the motor is on the Nexus S? Any insight into this would be highly appreciated.
Thanks.
Click to expand...
Click to collapse
anymore updates there whisky? my phone had the same problem half year back. One day it fell off my bed then the vibration came back.
And now, it stops working AGAIN as i was texting!
I guess it wouldn't be a software issue, how'd it go with yours?

Anyone Have Bad Luck?

So I went to Verizon in December and got an account for my Mum and Dad got them both S3`s (They had U.S.Cellular) But lately its been horrible.
Well anyway Got them 2 brand new phones. My Dad`s S3 today still works Perfectly Fine! But my Mum`s is having bad luck.
1st phone which was new - Got VERY hot with no use even after reset and would get so hot it would turn off. Called Verizon
2nd phone Referb - Signal Issues from Day 1 constantly going in and out
3rd phone Referb - Text Messages would NOT go out, Incoming everything worked! But Placing a Call or sending a Text would NOT work at all.
4th phone Referb - Just got it today So far so good but so far so good with the others. What should I do if this one starts experiencing it?
Anyone had this bad of luck?
My first phone started doing what her 3rd one was doing after 2 weeks of having it, then my second died after the first time I charged it. So far the 3rd has held up for 6 and a half months.
If you still continue to experience issues you can always ask Verizon for a different phone explaining that you've actually had it with this phone replacing it and such.
Sent from my SCH-I535 using Tapatalk 2
Addiso said:
If you still continue to experience issues you can always ask Verizon for a different phone explaining that you've actually had it with this phone replacing it and such.
Sent from my SCH-I535 using Tapatalk 2
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Click to collapse
That`s what Im going to do if something happens this time.

Red ("stuck") pixel

I got my Nexus 5 delivered(upgraded from a Ace s5830i!, hella difference) yesterday
I've got a red pixel in the middle of the screen that won't change.
It's barely a problem because of the fact it's really small on such high PPI.
It's just i don't like it it is there. This one is a rev_11.
The only thing i ever did was unlock the bootloader, put TWRP on it and install the SuperSU binary.
Anyone that can help me on this christmas day?
The only thing i can do is send it back to my subscription provider and get a rev_12 , but it will take several weeks to get it shipped back. So it will only be my last solution.
FYI, i'm willing to do anything i can without having to ship it back, atleast if it's reasonably safe to do so.(Incl. Factory resets, different roms, safe physical methods etc.. etc..)
Greetings,
BrianJ64
P.S. Merry christmas everybody!
You can try one of the many pixel fixer apps and let that run for a couple hours. If that doesn't fix it, send it back.
I had a green stuck pixel and had to RMA that one. Had the new phone within 3 days.
Sent from my Nexus 5 using XDA Premium 4 mobile app
blackhemi4x4 said:
You can try one of the many pixel fixer apps and let that run for a couple hours. If that doesn't fix it, send it back.
I had a green stuck pixel and had to RMA that one. Had the new phone within 3 days.
Sent from my Nexus 5 using XDA Premium 4 mobile app
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Click to collapse
Problem is is that i don't have it from google play(not available in my country) and that it is holiday. And that the shop i bought it from is out of stock till february
wut? Out of nowhere the stuck pixel is gone. Or atleast i can't find it anymore on the place i lastly found it(Runnin ga movie with MX player "just" at the start when it is black)
BRiANj64 said:
Problem is is that i don't have it from google play(not available in my country) and that it is holiday. And that the shop i bought it from is out of stock till february
wut? Out of nowhere the stuck pixel is gone. Or atleast i can't find it anymore on the place i lastly found it(Runnin ga movie with MX player "just" at the start when it is black)
Click to expand...
Click to collapse
For some reason, the problem vanished after flashing stock using the factory image???
Maybe it got unstuck in download mode or boot loader mode
Sent from my Nexus 5 using Tapatalk

Galaxy Tab 2 10.1 strange touch screen problem

Hi,
I have a galaxy tab 2 which I got recently. As soon as I got it home I installed the latest CM10 so not sure if this problem is software related or hardware.
Anyway the issue is that when the tablet is turned on within the first 5 minutes of use the touchscreen becomes unresponsive intermittently. The only way to get it working again after it freezes is to turn the screen off then on and the screen responds again. It will keep doing this for another few minutes or so intermittently. The stranger thing is that after the first 5 minutes or so of doing this the screen then seems to work fine for the remainder of the time I use it.
When I turn off the tab and start it again the next day, it does the same 5 minutes of intermittent unresponsiveness then fine again!
Anyone had the same problem or can suggest a fix??
Thanks.
Sent from my CUBOT GT99 using Tapatalk
Try to use another night or stable CM ROM. Did you have the same problem on stock ROM? Has your tablet screen protector? - it may cause some permanent lags
Sent from my GT-P5110 using Tapatalk 4
I have no screen protector. I also have the same CM10 installed on a second tab 2 I own which does not have this problem.
To me it does not feel like screen lag, but more the screen touch just switches off for no reason.
I'm not sure if it happened in the stock rom as I did not test it. I will try the latest CM10 and also stock to see if it makes a difference.
Sent from my CUBOT GT99 using Tapatalk
If you will see this problem in the stock rom after flashing multifiles rom with PIT-fie, you should going to service, because your recently got tab can have physical problems.
Sent from my GT-P5110 using Tapatalk 4
Yes I suspect this is a hardware issue as nobody else seems to have reported the same problem. I'll try the stock rom again soon.
Sent from my CUBOT GT99 using Tapatalk
My friend. Im one step away from buying this device. What is your advice based on your experience. Is it a worthy machine? (Sorry bout my english)
Enviado desde mi GT-S7500L usando Tapatalk 2
danny.freeky said:
My friend. Im one step away from buying this device. What is your advice based on your experience. Is it a worthy machine? (Sorry bout my english)
Enviado desde mi GT-S7500L usando Tapatalk 2
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Click to collapse
Well I have a second tab 2 that works perfectly with CM10. I think this second tab must just be bad luck.
For general internet browsing, apps, and even most games, this tab is fine. It's quick and smooth with CM10. If you need productivity software or high end games then go for the tab 3 or the note. But for general stuff those tabs are overpriced and over spec!
Sent from my CUBOT GT99 using Tapatalk
So I've now tried flashing to CM11 and then also back to the stock, but still the same problem.....first few minutes after starting the tab the screen becomes unresponsive 4 or 5 separate times. Only turning the screen on and off makes the screen responsive again.
Then after the 5 minutes or so the screen works normally!!!
What is going on?? I assume this must be a hardware issue then??
Sent from my CUBOT GT99 using Tapatalk
ill bring this up cause i have same problem
on my side i own the first generation of galaxy tab, i dropped the tab o the floor, got the screen replace by a local shop, the intermittent problem started, brought back the tab, they put a new glass/digitilizer, problem is still there.
stock p7500 rooted for the past 4 years, never got that problem before breaking the glass
they told me every connections seem to be fine, i didnt opened the back panel myselfto check but i wanted to know if anyone got that and if they found a solution
any idea ?
@np27np27
I had the same problem one year ago..
The only solution was to replace the motherboard.
This happend for me after flashing stock Samsung jellybean .
fredy66 said:
@np27np27
I had the same problem one year ago..
The only solution was to replace the motherboard.
This happend for me after flashing stock Samsung jellybean .
Click to expand...
Click to collapse
and how do you replace a motheboard on a tab, also whats the cost of a motherboard, wouldnt be easier to just buy a new tab ?
i really love the first generation, even if its outdated and slower, it does what i need and i dont have the "middle" button that the new ones have.
I've sent it to a Samsung service center. The tab was still under warranty.

[Q] Nexus 5 don't start anymore

Hi all,
I've a Nexus 5, stock rom 4.4.4, rooted.
Since 3 or 4 days I have unwanted reboots. And today, my nexus powered off and didn't want to reboot.
Even I press the power button for a long time (more than a couple of minutes) , nothing happend.
The only thing I got, is when the device is plugged on usb charger : the nexus boot on the google logo then switch off and boot again on the google logo then switch off again and again and again....
I can't access bootloader or recovery...
Any ideas??? If the device is bricked, I just want to recover my. Is the flash memory could be recovered?
Thanks for your help.
Cheers
Please up !!
I need to recover my baby's pictures.....
I have exactly same problem on my Nexus 5 too. It dies right in my hands 2 days ago. I'm also not able to get even to the recovery, so I'm sending my device to RMA. Hopefully, I will get new unit or refund.
Srandista said:
I have exactly same problem on my Nexus 5 too. It dies right in my hands 2 days ago. I'm also not able to get even to the recovery, so I'm sending my device to RMA. Hopefully, I will get new unit or refund.
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Click to collapse
HI,
mine is rooted and I bought it december 2013. So i think I RMA it cause warrantly should be over...
lolokro said:
HI,
mine is rooted and I bought it december 2013. So i think I RMA it cause warrantly should be over...
Click to expand...
Click to collapse
Yeah, but here, where do I live, we have a 2 year warranty for products, so I should be still covered, thankfully.
I can RMA my device too. So Google will send me a refurbished one. My problem is that I still can't recover my data.
Sent from my HTC Desire using XDA Free mobile app
lolokro said:
I can RMA my device too. So Google will send me a refurbished one. My problem is that I still can't recover my data.
Sent from my HTC Desire using XDA Free mobile app
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Click to collapse
AFAIK you can't do anything if you don't have access to fastboot/recovery/Android. Duplicating important contents should a rule for everyone.
lolokro said:
I can RMA my device too. So Google will send me a refurbished one. My problem is that I still can't recover my data.
Sent from my HTC Desire using XDA Free mobile app
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Click to collapse
Well, but that's not a Google problem, you should backup your phone data on regular basis. Next time, use for example a Google Photos app, which will automatically backup your photos for free.
I hate the title of this thread
try pressing both volume buttons and then pluggin in into your computer (via usb cable), see if it goes and stay at download mode
So I finally got my Nexus 5 back. I received refurbished unit, and feels so good to be back on rooted Android again (was suffering with stock HTC One M7 during RMA)

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