Related
This is for stock unrooted peeps.
Anyone that has had reboot problems on their thunderbolts, still experiencing them after updating?
Wife's tbolt starting rebooting a couple times a day about a week ago. Did the update friday night and has rebooted twice since then. Thinking it might be hardware related if others have had their reboots fixed.
Probably going to call verizon next time it does this to try and get a replacement.
I've had only one that I've noticed so far, but that makes it less than the 3-4 daily I noticed with the most recent leak prior (mr2.5 thingee)
No reboots for me since the update. Of course Verzion only claimed this OTA would reduce the number of reboots not do away with them. I hope for you that they don't try to pull then when you ask for a new unit.
Start over from scratch do an app backup...uninstall all apps restart phone try favorite app first give couple hours or a day. slowly put apps back on right down time and date each app installed .doing this is a p.i.t.a .....some apps dont play nicely with others ...plus you dont want a p.o.s.reman phone....anyways this might take a couple of days.....sometimes verizon wont shoot from the hip and just replace .. reason i say this for a while 1st thing they do is hard reset phone and start over ...more or less have to prove problem make sure everytime u call have them note the account....lets see 10 imagios 6 collasped buttons 4 bluetooth failures .....fun fun...nothings easy with verizon
Look at it this way you could be stuck with a really start over flashing firmware with a windows phone cause hard reset sucks [email protected]#$
Sent from my ADR6400L using XDA App
scottthreet32 said:
Start over from scratch do an app backup...uninstall all apps restart phone try favorite app first give couple hours or a day. slowly put apps back on right down time and date each app installed .doing this is a p.i.t.a .....some apps dont play nicely with others ...plus you dont want a p.o.s.reman phone....anyways this might take a couple of days.....sometimes verizon wont shoot from the hip and just replace .. reason i say this for a while 1st thing they do is hard reset phone and start over ...more or less have to prove problem make sure everytime u call have them note the account....lets see 10 imagios 6 collasped buttons 4 bluetooth failures .....fun fun...nothings easy with verizon
Look at it this way you could be stuck with a really start over flashing firmware with a windows phone cause hard reset sucks [email protected]#$
Sent from my ADR6400L using XDA App
Click to expand...
Click to collapse
she has no different apps than me and I don't have reboots. We'll give it a couple of days, start calling in and creating the history. New customer, I'm sure they would hate to lose us already...
jump ship and pay up the @#% to leave your stuck unless under 15 days then your stuck again because where you came from sucked plus to boot anywhere else is gonna what a deposit ....just because your phones not rebooting with same apps ...the phone is man made #$& happens the other phone might have hardware problems ok prove it...do what i said and track
Sent from my ADR6400L using XDA App
Had a few here, better but still angers me.
Sent from my ADR6400L using XDA Premium App
same story -- i'm still getting them occasionally but not as often. I was all excited about the update, but a few hours after it installed I was browsing the web and - bam - reboot. It's like a slap in the face. I've also been having a serious problem with my TB just discharging itself overnight... while plugged into the wall charger. I wake up and it has a completely dead battery which is a major PITA, doubly so because I use it as my alarm clock.
My TB has been up since the update on Friday. It used to reboot multiple times a day. Hope this lasts for me.
I'm stock and unrooted.
Sent from my ADR6400L using XDA App
nrfitchett4 said:
This is for stock unrooted peeps.
Anyone that has had reboot problems on their thunderbolts, still experiencing them after updating?
Wife's tbolt starting rebooting a couple times a day about a week ago. Did the update friday night and has rebooted twice since then. Thinking it might be hardware related if others have had their reboots fixed.
Probably going to call verizon next time it does this to try and get a replacement.
Click to expand...
Click to collapse
I have never had a reboot and I have been rooted since a week after owning the TBolt... I guess just lucky
Haven't had a reboot since memorial day weekend.
Never had a reboot before or after the update....I just bought my Tbolt two weeks ago, maybe they corrected the rebooting issues with the current hardware?? I mean if users are still rebooting after the update maybe its not software...
I've been really really lucky here I guess. I bought my Thunderbolt about a week after it came out and have had maybe 3-4 reboots since then. I have gone through a few roms/kernals/radios but never any issues. It must just be a hit/miss thing with hardware to be honest. Either that or the network, I'm in West Lafayette maybe our network is just far superior
The only gripe I have had is shutdowns, which IMO are more annoying because I can't just turn it back on, I have to pull the battery and wait a couple minutes before putting it back in and then waiting another minute before it responds to the power button to turn it back on again.
All in all I am happy with it compared to all others complaints on reboots. I would rather have a small number of reboots/shutdowns than a refurbished phone with possibly more issues.
I've been rebooting still like CRAZY. Before and after the update. I got on Verizon and received my phone on Thursday. It was rebooting over and over and over... I noticed it happened if I left wifi coverage at work or home. Even after the update, same thing! Rebooting over and over like no tomorrow.
I noticed that with LTE on it would loose connectivity all together until I manually rebooted. If I was on Edge or 3G it would stay up longer. I have since then turned off LTE and it has been fine, but still reboots every few hours.
kendive said:
I have never had a reboot and I have been rooted since a week after owning the TBolt... I guess just lucky
Click to expand...
Click to collapse
I have had 1 reboot after having mine for over a month or so now. Been rooted since day 1 and have changed radios multiple times along with ROMs/Kernels. I guess we are both lucky?
Never once had a reboot. Custom rom since day one though. Stock sucks.
On a helpful side though. Always best to do a hard reset after a update. I know its a pain but it is the best solution normally.
Sent from my Thunderbolt using XDA Premium App
ok so i was running EP1f and had no major complaints (buttons didnt back light) so when i EP1W came out i ended up running it and absolutely loved it! everything worked and i actually liked my phone with the exception of loosing the stock basic android keyboard that was in EP1F (not the samsung added crap or the one in the market) but after about 2-3 weeks on EP1W i started having huge overheating issues and then i couldn't connect to any data (LTE, CDMA,WIFI) and then guess what!?! my phone decided that it wouldn't recognize the sim card so i truck down to verizon and get a new sim and no sooner than i walk out of the store does my phone decide that that sim isnt good enough either! so i get another new sim card and head home reflash back to stock 2.2 and still no data ability and the sim card malfunctions... verizon was clueless and refereed me to samsung who promptly wanted the phone back!
anyone else have anything like this ?
Eh. It happens. Just back up all your stuff, restock it, and get Sammy to send you a replacement.
Sent from my Droid Charge running GummyCharged 2.0
Yep, already did.. samsung is much easier to deal with than moto!
I've been getting alot of overheating here lately and don't know why. Do I just call the Samsung customer service people?
Sent from my Glitched MIUI Fascinate
Eris _2.1_2010 said:
I've been getting alot of overheating here lately and don't know why. Do I just call the Samsung customer service people?
Sent from my Glitched MIUI Fascinate
Click to expand...
Click to collapse
Iv been having it too i just went to VZW and they ordered me a replacement
Sent from my SCH-I510 using xda premium
I'd like to stay away from Verizon. I'm on my third replacement now.
Sent from my Glitched MIUI Fascinate
Eris _2.1_2010 said:
I'd like to stay away from Verizon. I'm on my third replacement now.
Sent from my Glitched MIUI Fascinate
Click to expand...
Click to collapse
Why would you want to stay away? It's not your fault the phone is having problems.
Sent from my SCH-I510 using xda premium
Well i'm coming from the Fascinate and got a replacement DC and that one had USB problems, then #2 upon first boot had lockups and reboots. Tried to rom it and that didn't help at all. And the DC I have now overheats and becomes unresponsive to touch when charging. So in short I'm tired of replacements and would like a brand new DC, but that won't happen.
Sent from my Droid Charge 4G running Gummy Charged 2.0
I'd stay away from verizon too and go thru the manufacturer. Verizon does in house "refurbishing" sometimes. Someone gets their phone replaced>defective phone goes back to warehouse>warehouse does in house testing - doesn't find an issue, though truly defective>warehouse deems defective device "no trouble found">defective device goes back into stock and eventually out to another consumer as a replacement>consumer has issue with that device. And this cycle can repeat countless times.
posted via tapatalk from my samsung stealth
ticholas said:
I'd stay away from verizon too and go thru the manufacturer. Verizon does in house "refurbishing" sometimes. Someone gets their phone replaced>defective phone goes back to warehouse>warehouse does in house testing - doesn't find an issue, though truly defective>warehouse deems defective device "no trouble found">defective device goes back into stock and eventually out to another consumer as a replacement>consumer has issue with that device. And this cycle can repeat countless times.
posted via tapatalk from my samsung stealth
Click to expand...
Click to collapse
i had that issue with my OG droid... i had 8 or 9 in less than a year... finally went to MOTO and they gave me a whole lot of hell but finally after 6 months of fighting they gave me a D2G which i keep as a back up... as for samsung i called and within 5 min they had emailed me shipping labels and set up my repair ticket...
Now with Samsung is it like VZW where they send out a replacement first and then I return the defective one? And you think they would send a new one instead of a owned one?. I swear we need a Carfax of sorts for these phones lol.
Sent from my Glitched MIUI Fascinate
My friend is about to be on his third one.
First one had the force close problem where everything would FC. Doesnt matter if you wipe it, factory reset it, new ROM, stock ODIN, it would keep happening.
Second one had a broken mic. Voice to other people were completely muffled.
Third one is coming Friday. Verizon refuses to send him a different phone.
Ive been on the same charge since purchased. No problems at all.
Sent from my SCH-I510 using XDA
I have the static problem, but I am too busy to get another sent.
Sent from my SCH-I510 using Tapatalk
bnguyen1983 said:
My friend is about to be on his third one.
First one had the force close problem where everything would FC. Doesnt matter if you wipe it, factory reset it, new ROM, stock ODIN, it would keep happening.
Second one had a broken mic. Voice to other people were completely muffled.
Third one is coming Friday. Verizon refuses to send him a different phone.
Click to expand...
Click to collapse
Tell the UPS guy to quit throwing the packages over the fence....
droid charge
I have had this phone since it came out and I love it, I have had no issues at all. Every phone comes out has some bad apples (pun intended). but this phone is a great phone in my opinion. I hope the third one will change your opinion on the phone cause it has treated me well. As a final note I have used odin and cwm and all kinds of different roms, kernels, updates, themes, and everything with no problems
Every problem I have had with this phone has been fixed by software updates except for the weak signal reception, but i guess that is what you get when you buy Samsung.
Sent from my handheld Linux computer using electromagnetic radiation.
I've enjoyed the phone except for one problem. I'm calling Verizon tonight to maybe get a replacement. On more then half of long phone calls that are over ten minutes, the phone makes a clicking noise and then the other person can't here me anymore. Happens daily.
I'm considering burning my upgrade for the Nexus. If only the One X was coming to Verizon, or anything quad core for that matter.
Sent from my SCH-I510 using XDA
Your friend is one of the unlucky one, he probably received replacement phones returned from members of XDA!)
I don't understand why Verizon refused to replace his phone? If they can't fix the problem, they obligated to replace the device if you're on Verizon contract. I never heard of Verizon ever refused to hand out replace if they failed to fix the problem??
piizzadude said:
Tell the UPS guy to quit throwing the packages over the fence....
Click to expand...
Click to collapse
Post of the day candidate
luis86dr said:
Ive been on the same charge since purchased. No problems at all.
Sent from my SCH-I510 using XDA
Click to expand...
Click to collapse
This.
Sent from my SCH-I510 using xda premium
I'm on my third Charge. My first one died within a week before I'd even rooted it. The EE4 OTA failed and bricked the CDMA modem in the process. The second one had an odd USB port failure that caused it to randomly go in and out of desk dock mode
buhohitr said:
Your friend is one of the unlucky one, he probably received replacement phones returned from members of XDA!)
I don't understand why Verizon refused to replace his phone? If they can't fix the problem, they obligated to replace the device if you're on Verizon contract. I never heard of Verizon ever refused to hand out replace if they failed to fix the problem??
Click to expand...
Click to collapse
I think the key statement of the Op is "different phone". I too am on the 4th CLN charge for the clicking and popping on calls lasting more than 10 minutes. The irony is my current phone was perfect until the FP1 update, then the clicks started happening again. I tried to get verizon to send me a different device but was told the manufacturer has only approved them to send CLN phones out. When I asked what verizon's policy was, all I got was silence. Apparently they don't care that I spend $2200 per year for a family plan that a $200 phone can ruin. They aren't making money on handsets, it's all in the service.
End rant.
JihadSquad said:
Every problem I have had with this phone has been fixed by software updates except for the weak signal reception, but i guess that is what you get when you buy Samsung.
Sent from my handheld Linux computer using electromagnetic radiation.
Click to expand...
Click to collapse
Might be where you live..ive never had a problem with signal strength...when I had the HTC Incredible OMG that had HORRIBLE signal strength...
jager420 said:
Might be where you live..ive never had a problem with signal strength...when I had the HTC Incredible OMG that had HORRIBLE signal strength...
Click to expand...
Click to collapse
I have friends with a Droid x, Droid 3, Droid bionic, and a lazy ass still on og Droid. Everywhere we go my phone always has worse service than the others, especially the 3g only ones.
Sent from my handheld Linux computer using electromagnetic radiation.
JihadSquad said:
lazy ass still on og Droid.
Click to expand...
Click to collapse
Lol my friend is the same..he won't upgrade..maybe HTC signal strength was that bad compared to Samsung because I'm always on a strong signal. Except when I'm in 3g..I always have ****ty 3g download speeds
Sent from my SCH-I510 using XDA
Mine works great, I've only had it for about two months. I got it used off of craigslist, I've always wanted this phone ever since it came out but I was stuck with the HTC incredible. I rooted it, changed the radio, the kernel and bought an extended battery and I've never had any issues with it so far
Sent from my GT-P6210 using xda premium
Love my charge
I've had two charges, both refurbs since they offered it to me after dealing with a lot of annoying problems with my fascinate. The first one was great, had a bit of a static issue on phone calls but easily dealable, but my usb controller crapped out after about three months so I could no longer flash anything through odin (which is simply unacceptable to me). VZ sent me a replacement and after customizing it and getting the latest software I have not had a single problem since, no static issues on calls, and ridiculously good reception even in my bunker of a house. Hands down my favorite phone I've ever owned.
Static, static, and more static. Even with the last update. I can deal with it, because it's my work phone, and almost always use bluetooth.
When I talk on the phone with my gf (the only time I talk with anybody for more than 5 minutes), she says she hears the clicking and then I disappear. I can hear her, but she can't hear me. It's been happening as long as I can remember, so I went back to stock and took all the updates. Not rooted at the moment, and if the call problem happens one more time I'm buying the Nexus.
As long as you have the warranty on your phone you can get as many refurbs as you like. Or you can request for a new phone from Verizon if your tired of having problems out of your phone. I started with a Driod 2. From there: Droid X, iPhone 4 ( black 8gb), Droid X2, LG Revolution, Droid Bionic, Droid Charge, Samsung Stratosphere, then funny enough back to the Droid Charge. This is all the phones they have sent me during my two year contract which ends this September. So this comes to show that if you have an issue with your phone verizon as all about customer satisfaction. So if your unhappy with your phone just complain. They will set things straight. And in case anybody is wondering I just like to play and mod different phones. Was really regretting getting rid of the iPhone 4 but Tweaked v2.0 rom by dwitherell has really made me happy to be a Charge owner. The rom is super stable and super quick. No lockups or lag. And the theme is just beautiful.
---------- Post added at 09:30 PM ---------- Previous post was at 09:25 PM ----------
InfinityROM by imnuts is another rom that will make your Phone run better (if you can handle all the hotboots). If only dwitherell could add the TouchWiz 4 launcher from Infinity to Tweaked v2.0 I'd be in heaven!
Anyone else having connectivity issues with their one x? If the phone loses connection for any length of time, it will not reconnect and I'll have to reboot the phone for the mobile network to reconnect, which is probably every 15 minutes or so in my case.
I skimmed a couple pages, couldn't find anything, but I've found a couple other forums with people posting about this issue.
Hoping there's a fix for this as every ATT store within 50 miles is out of stock on both colors and customer care won't do a damn thing for me but tell me "go back to the store." Bull**** if you ask me, broken ass phone and I'm stuck with it. Really?
I was hoping there was a fix, even if I have to unlock the bootloader and root.
Did you try messing with the sim card? Make sure it is inserted properly. This worked for me when my data was dropping out. Now the phone is on constant LTE.
THis just happened to me. Any length of time on data loss and the phone needs a reboot or airplane mode toggle. This is the worst bug to me. I'm praying an ota for this issue drops real soon. I understand signal drops, there is no way to avoid spotty coverage. But u shouldn't have to reboot or go in to airplane mode to pick up data again.
Sent from my HTC One X using XDA
Airplane mode doesn't even work for me..... I have to hard reboot the phone, do you know how annoying that is? it's gotten to the point where I have to turn off data connection when im not using it, and turn it back on when I need it.
Problem is for work I use GPS a lot, and when it loses service im supposed to reboot my phone while driving and lose my path? Worst bug EVER. I dont have any of these multitasking issues at least.
I wish I could just go get a new phone, but I can't. Thanks apple, assholes. I'm so mad.
hduong22 said:
Did you try messing with the sim card? Make sure it is inserted properly. This worked for me when my data was dropping out. Now the phone is on constant LTE.
Click to expand...
Click to collapse
I will try this.
jermzz said:
I will try this.
Click to expand...
Click to collapse
Don't get your hopes up, I had this exact problem except not only would data stop working, so would text and phone calls.
AT&T replaced my SIM card but didn't fix the issue. Had to end up taking the phone back and got a new one. So far so good, but it has only been 1 day with the new one.
Wintrmte said:
Don't get your hopes up, I had this exact problem except not only would data stop working, so would text and phone calls.
AT&T replaced my SIM card but didn't fix the issue. Had to end up taking the phone back and got a new one. So far so good, but it has only been 1 day with the new one.
Click to expand...
Click to collapse
If I could find one, I would exchange it in a second.
connectivity
Wintrmte said:
Don't get your hopes up, I had this exact problem except not only would data stop working, so would text and phone calls.
AT&T replaced my SIM card but didn't fix the issue. Had to end up taking the phone back and got a new one. So far so good, but it has only been 1 day with the new one.
Click to expand...
Click to collapse
i highly doubt htc wants its flagship phone with all its new tech to be a bug ridden device...im sure an ota will eventually hit
I didn't have any issues since release day but noticed I had no connection all day, even after multiple restarts. I took it to Att and they replaced the sim. It's been fine the rest of the day but we'll see. Also I'm in Chicago and blaming anything weird on the NATO conference.
*edit*
After posting this, I lost all connectivity. Turned on airplane mode and off and was back. Weak.
Sent from my HTC One X using xda premium
Maybe something is up today? My phone lost ALL connection for an hour. A straight hour, I did 3 reboots and toggled airplane mode multiple times. As soon as I got home and connected to wifi it came up again, then went back off. Had to restarted for a 4th or 5th time then it finally restored. It was pretty damn annoying.
Funny u guys mention today specifically. Share what happened mine was between noon n 1pm est.
Sent from my HTC One X using XDA
Maybe it was something with AT&T.. Almost lasted long enough for me to return it >_> But then I remembered that there might be hope for dev's to unlock the BL. I would hate myself if I returned this phone for a 4S and then this was unlocked.
So I had to make a 70 mile round trip to get a new phone, that was the nearest store that had one in stock. I'm going on a few hours now with no interruption, and I'm much, much more happy. It was obviously the phone since this one is perfect. I'd say if you guys are having issues, replace it. Bastard tried to charge me a restocking fee at first though, but I lol'd in his face til he waived it.
jermzz said:
So I had to make a 70 mile round trip to get a new phone, that was the nearest store that had one in stock. I'm going on a few hours now with no interruption, and I'm much, much more happy. It was obviously the phone since this one is perfect. I'd say if you guys are having issues, replace it. Bastard tried to charge me a restocking fee at first though, but I lol'd in his face til he waived it.
Click to expand...
Click to collapse
Or att just fixed the network in the 2 hours you were gone?
You lol'd in his face, lol. Wow...
Sent from my HTC One X
jermzz said:
So I had to make a 70 mile round trip to get a new phone, that was the nearest store that had one in stock. I'm going on a few hours now with no interruption, and I'm much, much more happy. It was obviously the phone since this one is perfect. I'd say if you guys are having issues, replace it. Bastard tried to charge me a restocking fee at first though, but I lol'd in his face til he waived it.
Click to expand...
Click to collapse
Keep us posted. I would hate to have to exchange.
Sent from my HTC One X using XDA
ECEXCURSION said:
Or att just fixed the network in the 2 hours you were gone?
You lol'd in his face, lol. Wow...
Sent from my HTC One X
Click to expand...
Click to collapse
From the minute I got the phone it was having this issue. I literally had to reboot the phone every time I wanted to use data. Today when I exchanged it (about 36 hours later and 40 miles from my home network), it did it right as I gave them the phone for the exchange (which was good cause they couldn't question the issue), so unless they fixed the network within the 10 minutes I took to swap the phone out, which is highly unlikely, it was the phone. Same sim and everything, just a new phone, going on 5 hours now and not a problem.
I think it's safe to say I had a faulty phone, but well see.
patstock11 said:
Keep us posted. I would hate to have to exchange.
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
Will do, I will report back tomorrow again, if I haven't had an issue by then, I'd say you guys should start thinking about swaps. I'm in love with this phone otherwise.
My downtime was around 12-2ish. Seems fine tonight.
Sent from my HTC One X using xda premium
Just an update. Couple days now with my replacement phone and I've not had a single issue. Never loses connection and I don't have a single multitasking issue either. I'm now in love with this phone, hands down the best phone I've owned yet, and my recent list is evo, evo 3d, epic 4g touch, skyrocket and now this badboy. I don't even care if they unlock the boot loader, this phone doesn't need it.
Actually my one gripe is that quite often I don't get facebook chat notifications. I have to check manually in the app. Not terrible. But kind of annoying.
Sent from my HTC One X using XDA
I cant believe I went through 6 devices.
The first 4 had the same problem. Old text messages would send themselves to the last 2 people I texted, at random. 4 in the afternoon or 3 in the morning. I was annoying my friends all the time. 5th device came with damage (stuck power button would turn the phone off by itself)
Last device, the one im using now is stuck in landscape for no apparent reason. Dock mode is on and I cant turn it off. Something is making my phone think its on. Called AT&T, complained, told them about how many devices ive been through. Initially got denied, asked to speak to a manager. Got denied again, they offered a year-early upgrade for no charge, but I denied that. After about 30 minutes of back and forth, they decied to send me a blue GS3 that should be here this week
The phone has been good to me when it worked, but Im tired of getting replacements.
Lol, I bet you have problems with the gs3 too.
Sent from my HTC One XL
ECEXCURSION said:
Lol, I bet you have problems with the gs3 too.
Sent from my HTC One XL
Click to expand...
Click to collapse
Why would he have problems with the S3?
Man this is weird as hell!
ECEXCURSION said:
Lol, I bet you have problems with the gs3 too.
Sent from my HTC One XL
Click to expand...
Click to collapse
This, clearly
So if you are moving to a new device then this thread is pointless? I mean we are here to talk about the one xl, not who's getting what phone.
Sent from my One X using Tapatalk 2
You must be doing something wrong...
CollegeProfesor said:
...Old text messages would send themselves to the last 2 people I texted, at random...
Click to expand...
Click to collapse
Aside from the stuck power button (which is just a hardware problem)... maybe it's a bugged program (or virus attachment) that you keep installing on your new devices? What happens if you DON'T install your usual programs on your latest device? Try it out for a week, and then you can start to pinpoint the rogue application. Don't use your phone to connect to any email either, and then you can narrow down if it's an application or data problem.
phi11yphan said:
Aside from the stuck power button (which is just a hardware problem)... maybe it's a bugged program (or virus attachment) that you keep installing on your new devices? What happens if you DON'T install your usual programs on your latest device? Try it out for a week, and then you can start to pinpoint the rogue application. Don't use your phone to connect to any email either, and then you can narrow down if it's an application or data problem.
Click to expand...
Click to collapse
Exactly. The problem the first four "phones" had was almost undoubtedly NOT a hardware problem, and I'm amazed and dismayed that you got them to replace your phone (dismayed because that cost gets passed on to everyone else, AND the more people do this the less likely people with legitimate problems are going to get their problems addressed... boy cries wolf syndrome, if you will)
When my GS II was randomly shutting down they made me try a phone with NO apps installed other than what came pre-installed, for a week to eliminate app issues. And because I was desperate, I did.
I have had the text issue when texting people on T-Mobile. Only certain people on T-Mobile. Theirs would come to me several times, or mine would go to them duplicated or delayed and they would get like 5 at once. Never did figure out the cause, it just stopped on its own. This was a few years ago, though. In this case I would expect some app on your phone. The XDA does this thing that if I post an image on the forum, like an hour later I get a toast that my reply was successful, and find it duplicated my post.
Sent from my Note ][
I'm currently on my 4th One X replacement device. The first three replacements and the original had screen flex issues along the side, and in the middle. One of the replacements had a faulty power button. They offered a make/model change for free, and that meant instead of continually sending the White One X, they sent the Grey. It was either that, or DOWNGRADE to a cheaper phone.
Needless to say... The 4th one still has these issues. But I'm tired of dealing with AT&T because it really hasn't been resolved. I could keep complaining, and eventually if it gets worse I will.
HTC_Phone said:
I'm currently on my 4th One X replacement device. The first three replacements and the original had screen flex issues along the side, and in the middle. One of the replacements had a faulty power button. They offered a make/model change for free, and that meant instead of continually sending the White One X, they sent the Grey. It was either that, or DOWNGRADE to a cheaper phone.
Needless to say... The 4th one still has these issues. But I'm tired of dealing with AT&T because it really hasn't been resolved. I could keep complaining, and eventually if it gets worse I will.
Click to expand...
Click to collapse
Sounds like they are sending you crappy refurbs.. mine had the screen flex in the top right, it fixed itself, but now the casing creaks a bit, other than that... mine is fine, but I got it new.. second one..
Replaced the first (bought new) cause WiFi didn't work
Sent from my One X using xda app-developers app
absolutelygrim said:
Sounds like they are sending you crappy refurbs.. mine had the screen flex in the top right, it fixed itself, but now the casing creaks a bit, other than that... mine is fine, but I got it new.. second one..
Replaced the first (bought new) cause WiFi didn't work
Sent from my One X using xda app-developers app
Click to expand...
Click to collapse
Yup. They sure do keep sending me crappy refurbs. Kinda ticks me off, but what else could I do? Not much. They refuse to budge.
HTC_Phone said:
Yup. They sure do keep sending me crappy refurbs. Kinda ticks me off, but what else could I do? Not much. They refuse to budge.
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My first HOXL had the same screen problem. Went to one att store, explained the problem and they turned me away. Went to another store nearby, explained the problem, and they went into the back and got me a brand new one no questions asked. Just try different stores, maybe you'll get lucky like me.
(By the way this was in the summer before it was banned for a while ago I don't know if the policy is different with the phone now)
Sent from my One X using xda premium
I dont understand how this can happen, lmao.
Never had I known anyone have such problems with their smartphone or had experiences like that.
And 6 devices? Damn, you must be INCREDIBLY unlucky, or youre doing something wrong, idk.
hyun18 said:
I dont understand how this can happen, lmao.
Never had I known anyone have such problems with their smartphone or had experiences like that.
And 6 devices? Damn, you must be INCREDIBLY unlucky, or youre doing something wrong, idk.
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i had 13 replacements back when had the evo4g
Skillfulshoe said:
Just try different stores, maybe you'll get lucky
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or, if you only want to hit one place, google the nearest att Device Support Center. if it isn't too far of a drive, i can't imagine they'll ever turn anyone away. their primary function is to fix or replace your phone (if it's within the 1 yr mfr warranty). no receipt needed... they'll bring up your account. (don't give them a device that's been visibly tampered -- revert back to stock, etc)
Skillfulshoe said:
Just try different stores, maybe you'll get lucky like me.
(By the way this was in the summer before it was banned for a while ago I don't know if the policy is different with the phone now)
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You can't exchange for a new phone in-store beyond the first 30 days. After that, you go through warranty and its all refurbs. As previously mentioned, you can go to that a Device Support Center, but they will still be refurbs, but at least you can test them out before leaving the place.
Multiple defective refurbs are common, and even the same issue. But the 4 in a row with the exact same text issue is odd, if not suspicious. Are you migrating any backed up data like SMS? Might even be a network related problem.
Ironic user name is ironic.
I have never had issues with this phone.. something is up..