[Q] Low volume on KItKat? - Moto G Q&A, Help & Troubleshooting

So this is not a Moto G problem, I think. I've noticed in KitKat (on an Atrix HD first and now the Moto G) after I place a few calls the volume randomly lowers. Even though it is turned all the way up it is hard to hear people. When I reboot the phone it goes back to normal.
Has anyone experienced this and/or know why? When I had the Atrix I figured it was because KK was unofficial, but now the Moto G still does it at times.

gpgorbosjr said:
So this is not a Moto G problem, I think. I've noticed in KitKat (on an Atrix HD first and now the Moto G) after I place a few calls the volume randomly lowers. Even though it is turned all the way up it is hard to hear people. When I reboot the phone it goes back to normal.
Has anyone experienced this and/or know why? When I had the Atrix I figured it was because KK was unofficial, but now the Moto G still does it at times.
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We are also experiencing this on the moto g however I don't on my nexus 5. I find that frequently my fiance is having this issue. It is fixed on her phone by turning the volume down and back up again but it's still annoying. Affects her speakerphone as well. If you come up with a fix or find anything out I would sure like to know
Sent from my Nexus 5 using Tapatalk

twister99403 said:
We are also experiencing this on the moto g however I don't on my nexus 5. I find that frequently my fiance is having this issue. It is fixed on her phone by turning the volume down and back up again but it's still annoying. Affects her speakerphone as well. If you come up with a fix or find anything out I would sure like to know
Sent from my Nexus 5 using Tapatalk
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Likewise on my Tesco Moto G volume on calls is suddenly very quiet until I turn the volume down and back up - very annoying.

Moto G (Tesco sourced on Giffgaff sim) -
I thought I was hearing things (...or not as the case turns out!). Since the kitkat update my call volumes are soooooo low, even on speakerphone.
My speakers are fine for other sounds like music etc but not for any calls.
Hope this can be resolved as I'm a bit 'mutton Geoff' at the best of times.

My cousin is having the same issue. This is a baddd problem! I wonder why more people aren't reporting this... Does anybody have any idea of what could be causing the issue?

JoNex said:
My cousin is having the same issue. This is a baddd problem! I wonder why more people aren't reporting this... Does anybody have any idea of what could be causing the issue?
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Really wish I knew, it is definitely software related i'm about 90% sure so i'm hoping either an update fixes it or i'll have to root and hope I can fix it that way. We did download an app from the play store that kept the volume up but we only have the 8gb version so we took it off to conserve space and just hit the volume up button every time it happens and that does it but ANNOYING. Hopefully soon we see more development for this phone so we have more options

Related

Low earpiece volume & occasional WiFi issues

I got my son a new Moto G 16GB GPE (XT1032) about 3 weeks ago from Google, it is stock, locked, unrooted, and on the current firmware. It works well for the most part but sometimes on a call the earpiece volume will get very low and muddy even when set on max... sometimes just turning the volume way down then back up will clear the problem, otherwise a reboot always seems to clear it up for a few days then the trouble seems to return. Is anyone else having this issue?
Also, although I haven't been able to verify it, the WiFi will randomly disconnect... He tells me he is in the living room (about 25' from our Asus RT-N66U router) he will be on his phone and it will suddenly switch 3G for a bit then switch back for no reason. No other device in the house has any issues and I have verified his WiFi Advanced settings match my Nexus 4 which has no issues. Now, we do have an extremely cluttered 2.4Ghz WiFi area in our area, being in and surrounded by apartment buildings and a hotel very close, but no other device has issues (Nexus 4, LG G2, two HP laptops, a cheapo Android tablet, and WiiU).
Are these common issues with this device? Do you thing a FDR would help, we haven't done one since it came out of the box?
Just looking for a little feedback since I am tired of hearing "it's a piece of crap" from him since it seems like a great device... he is kind of leaning towards moving to a Lumia 520 just for the cost and giving me back the Moto.
Bump... Anyone? Or is this really unusual?
Sent from my Nexus 4 using Tapatalk
For the call volume issue, try setting the in call volume to one level below the max. Seems to have fixed the problem for me.
Spectcrono said:
For the call volume issue, try setting the in call volume to one level below the max. Seems to have fixed the problem for me.
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Thanks... I'll give that a shot.
Sent from my Nexus 4 using Tapatalk

Quiet in call volume on XT1034 Moto G

Hey all-
As of late, I have noticed that my in-call volume has been very quiet, almost inaudible. I have tried flashing a few different ROMS to see if that makes a difference, but it did not. Could this be something with the modem, or just one hell of a bug?
Currently running AOSP 5.1.
Thanks,
bigbenner
EDIT: Never mind, just the screen protector was covering it.

Microphone issue

I have a Moto g versión 2013 and I have problems with the microphone.. When I receive and Make calls the other person can't hear me clearly, apparently it sounds very low.. I have installed another rom a few days ago and the problem got worst... Any ideas?
neto777 said:
I have a Moto g versión 2013 and I have problems with the microphone.. When I receive and Make calls the other person can't hear me clearly, apparently it sounds very low.. I have installed another rom a few days ago and the problem got worst... Any ideas?
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I'm having the same issue with my Peregrine (XT1039), noticed it two days after rooting the device and installing CM12. I noticed it when comparing my own voice messages and the ones I received in WhatsApp. My call partners say that the volume is low as well, but still alright for understanding me. Still, it worries me since I've just destroyed any warranty claims for the future
Guys, I have the same problem with my XT1032 and I was at warranty and they replaced the micrphone but the problem is still here.
Eurofighter_ty said:
Guys, I have the same problem with my XT1032 and I was at warranty and they replaced the micrphone but the problem is still here.
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Click to collapse
After trying all manner of build.prop and mixer_paths.xml related modifications on my girlfriend's Moto G with no improvement, I noticed a user on another forum mentioning some mic hole cleaning with a needle. After purging a surprising amount of crap from the primary mic hole, everything works fine now. I later found out that there's a history of the phone being dropped in puddles and such. -_-;

Call volume too low

Hi,
My dad has a Moto G3 2GB RAM variant, the phone is out of warranty but working perfectly fine except that the call volume is too low.
Now, it's not a new problem, my dad said it was low from the starting but he managed, now it's unbearable.
I want to fix it permanently, can I root and install ROMS? Does that fix it? I don't know. Please guide me, someone
update: I just want to point out that the speaker volume while playing songs is good, just not good during calls. This is definitely a software bug and I'm surprised no-one has addressed or found a solution to it. Even Moto G5 plus faces the same issue.
You can try this - https://forum.xda-developers.com/20...-native-volume-boost-apps-mixerpaths-t3217132
cool.gautam said:
Hi,
My dad has a Moto G3 2GB RAM variant, the phone is out of warranty but working perfectly fine except that the call volume is too low.
Now, it's not a new problem, my dad said it was low from the starting but he managed, now it's unbearable.
I want to fix it permanently, can I root and install ROMS? Does that fix it? I don't know. Please guide me, someone
Click to expand...
Click to collapse
Just clear the speaker with toothbrush...believe me it will help
zendude said:
You can try this - https://forum.xda-developers.com/20...-native-volume-boost-apps-mixerpaths-t3217132
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Click to collapse
This mod messes with all volume levels. It can damage the speaker.
RijuSarkar said:
Just clear the speaker with toothbrush...believe me it will help
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Click to collapse
Tried, no luck!
-------------
I just want to point out that the speaker volume while playing songs is good, just not good during calls. This is definitely a software bug and I'm surprised no-one has addressed or found a solution to it. Even Moto G5 plus faces the same issue.
Clear the upper speaker..the speaker adjacent to front camera

Does the G7 Power also have the speaker problem where it doesn't play at full volume?

The problem in question goes way back to early moto devices like the nexus 6 and back. The issue is where the speaker doesn't play at full volume for the first second or so before going at full volume.
Is that still an issue here? I know it was on the moto x4.
I made a couple speaker phone calls on my Moto G7 Power and the volume is consistent. I hit the
speaker phone icon just after dialing and it doesn't fluctuate.
bukithd said:
The problem in question goes way back to early moto devices like the nexus 6 and back. The issue is where the speaker doesn't play at full volume for the first second or so before going at full volume.
Is that still an issue here? I know it was on the moto x4.
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Click to collapse
nucher said:
I made a couple speaker phone calls on my Moto G7 Power and the volume is consistent. I hit the
speaker phone icon just after dialing and it doesn't fluctuate.
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Click to collapse
The use case it usually occurs under is if the the phone hasn't been used for a while and then a Sound plays. Like receiving a text notification. What I've understood in the past is that however moto sets up their hardware, the software has to "wake up" the speaker to play at full volume resulting in a lag. If the speaker is awake, no problems. So your particular use case may not affect it.
Do you mean that the notification appears on the screen and the sound lags behind it or the sound fluctuates
when a notification comes in. I'll try to replicate the problem if I know what your talking about.
bukithd said:
The use case it usually occurs under is if the the phone hasn't been used for a while and then a Sound plays. Like receiving a text notification. What I've understood in the past is that however moto sets up their hardware, the software has to "wake up" the speaker to play at full volume resulting in a lag. If the speaker is awake, no problems. So your particular use case may not affect it.
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Click to collapse
nucher said:
Do you mean that the notification appears on the screen and the sound lags behind it or the sound fluctuates
when a notification comes in. I'll try to replicate the problem if I know what your talking about.
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Sort of the second part. You will notice a fluctuation as if the tone starts off very quiet, regardless of playback volume, before quickly elevating to the correct volume. It's as if it suppresses the first second of the sound.
Yeah, this is why my alarms sound quieter the first second. My G7 Power suffers this issue.
Even though, this hasn't been any problem besides that the beggining of each alarm is gentler. If this is repeated in any other circumstances, I never realized. So it's not much of an issue anyway, at least for me.
Went to a best buy to test one out. Still Doss it. I don't know why moto has to do this to every phi e.

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