Quiet in call volume on XT1034 Moto G - Moto G Q&A, Help & Troubleshooting

Hey all-
As of late, I have noticed that my in-call volume has been very quiet, almost inaudible. I have tried flashing a few different ROMS to see if that makes a difference, but it did not. Could this be something with the modem, or just one hell of a bug?
Currently running AOSP 5.1.
Thanks,
bigbenner
EDIT: Never mind, just the screen protector was covering it.

Related

[Q] Motorla Droid In-call Volume hack?

I have a Motorola Droid which I am running Bugless Beast on. Ever since I installed this ROM I have noticed that the in-call volume si extremely quite and i have a hard time hearing most of the time. does anyone know of a way to increase the in-call volume so that I can actually hear again? I really like this ROM and don't really want to switch to a different one so that I an hear again.
i'm looking for the same thing all though not rom specific i just need the in call volume louder and have been searching everywhere.

[Q] Low volume on KItKat?

So this is not a Moto G problem, I think. I've noticed in KitKat (on an Atrix HD first and now the Moto G) after I place a few calls the volume randomly lowers. Even though it is turned all the way up it is hard to hear people. When I reboot the phone it goes back to normal.
Has anyone experienced this and/or know why? When I had the Atrix I figured it was because KK was unofficial, but now the Moto G still does it at times.
gpgorbosjr said:
So this is not a Moto G problem, I think. I've noticed in KitKat (on an Atrix HD first and now the Moto G) after I place a few calls the volume randomly lowers. Even though it is turned all the way up it is hard to hear people. When I reboot the phone it goes back to normal.
Has anyone experienced this and/or know why? When I had the Atrix I figured it was because KK was unofficial, but now the Moto G still does it at times.
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We are also experiencing this on the moto g however I don't on my nexus 5. I find that frequently my fiance is having this issue. It is fixed on her phone by turning the volume down and back up again but it's still annoying. Affects her speakerphone as well. If you come up with a fix or find anything out I would sure like to know
Sent from my Nexus 5 using Tapatalk
twister99403 said:
We are also experiencing this on the moto g however I don't on my nexus 5. I find that frequently my fiance is having this issue. It is fixed on her phone by turning the volume down and back up again but it's still annoying. Affects her speakerphone as well. If you come up with a fix or find anything out I would sure like to know
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Likewise on my Tesco Moto G volume on calls is suddenly very quiet until I turn the volume down and back up - very annoying.
Moto G (Tesco sourced on Giffgaff sim) -
I thought I was hearing things (...or not as the case turns out!). Since the kitkat update my call volumes are soooooo low, even on speakerphone.
My speakers are fine for other sounds like music etc but not for any calls.
Hope this can be resolved as I'm a bit 'mutton Geoff' at the best of times.
My cousin is having the same issue. This is a baddd problem! I wonder why more people aren't reporting this... Does anybody have any idea of what could be causing the issue?
JoNex said:
My cousin is having the same issue. This is a baddd problem! I wonder why more people aren't reporting this... Does anybody have any idea of what could be causing the issue?
Click to expand...
Click to collapse
Really wish I knew, it is definitely software related i'm about 90% sure so i'm hoping either an update fixes it or i'll have to root and hope I can fix it that way. We did download an app from the play store that kept the volume up but we only have the 8gb version so we took it off to conserve space and just hit the volume up button every time it happens and that does it but ANNOYING. Hopefully soon we see more development for this phone so we have more options

[Q] Skyrocket Low Earpiece Volume Question

My Skyrocket has always had low earpiece volume. It sounds normal until I get in a noisy environment, then I have to press my ear totally against the phone which barely helps. My wife's Galaxy s2 i777 has louder volume and doesn't have this problem. I have tried all the available roms for my device to no avail. Is this normal for this phone, and if so, is there anything I can do to fix this problem? Any app that will work? I love this phone as it meets all my needs except for the volume. Thanks for your help!
edit: i bought this phones 2 months ago from Ebay. I researched it before i bought it, but the main issues others had with the skyrocket was the battery life with LTE. Well, the battery life has been great after custom rom, But the volume is terrible. I first thought i was sold a defective phone but then i found out that others had the same problem, but no solutions. Even all the volume boosts apps that work on other phones (for reasons WAY above my pay grade) do not work on our skyrocket.
...Anybody?... I know this problem of low earpiece volume is common with the skyrocket and has been brought up on many different forums, but I have not found anyone who has found a way to resolve the problem. Any help or direction would be appreciated. This trouble exist with both stock and custom roms.
still no answers?...sigh...
Well, I have replaced the earspeaker and the problem still persists. To clarify, the speaker is not as low as it was when Beanstalk 4.4 was going thru its growing pains and the volume level dropped after one of the builds a month or so ago. It is just that standing outside with normal outdoor sounds (occasional traffic, birds tweeting, outdoor noises) ihave to hold my ear directly against the speaker. I dont have that problem with my wife's s2 i777
Well, a month has passed with no replies. I have found that the volume level is good when using a headset to answer calls, so I have resorted to trying to be sure to carry earbuds with me. On the rare occasion that I dont have earbuds are the days I dread having this phone. As I us my phone for work, I need it to work as a phone first, and a smartphone secondary. As I stated before, I love the features of this phone, but there has to be a workaround for the volume levels. Maybe I'm just getting old and you young folks dont use the phone to actually speak to each other. Woah! Who let my dad in the room?!!? Anyway, Still looking for help. I am not asking which rom is better than another, but are there any roms that have louder volume levels? I have tried many here including Beanstalk, Dirty Unicorns, Liquid Smooth, Sultans CM 11...
crad614 said:
Well, a month has passed with no replies. I have found that the volume level is good when using a headset to answer calls, so I have resorted to trying to be sure to carry earbuds with me. On the rare occasion that I dont have earbuds are the days I dread having this phone. As I us my phone for work, I need it to work as a phone first, and a smartphone secondary. As I stated before, I love the features of this phone, but there has to be a workaround for the volume levels. Maybe I'm just getting old and you young folks dont use the phone to actually speak to each other. Woah! Who let my dad in the room?!!? Anyway, Still looking for help. I am not asking which rom is better than another, but are there any roms that have louder volume levels? I have tried many here including Beanstalk, Dirty Unicorns, Liquid Smooth, Sultans CM 11...
Click to expand...
Click to collapse
Bean Stalk comes with am app called DSP manager which helps control volumes for bluetooth headsets. Give that a shot. It may just be your headset
harrisd23 said:
Bean Stalk comes with am app called DSP manager which helps control volumes for bluetooth headsets. Give that a shot. It may just be your headset
Click to expand...
Click to collapse
The headset isn't the problem. The phone sounds great thru all the headsets that I have tried and thru the loudspeaker. The low volume level is when I am not using the headset and actually have to place my ear up to the phone(earpiece speaker). Its usable in normal areas, such as inside a room, but standing outside with normal background sounds like nature and light road traffic, I can barely hear the caller. I have to press my ear against the phone pretty hard, which usually ends up with accidental button presses and hangups.
crad614 said:
The headset isn't the problem. The phone sounds great thru all the headsets that I have tried and thru the loudspeaker. The low volume level is when I am not using the headset and actually have to place my ear up to the phone(earpiece speaker). Its usable in normal areas, such as inside a room, but standing outside with normal background sounds like nature and light road traffic, I can barely hear the caller. I have to press my ear against the phone pretty hard, which usually ends up with accidental button presses and hangups.
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Oh i understand, yes I have had that same issue which is why i bought a blue tooth headset.... Not sure if programming can do anything about the internal speaker.
harrisd23 said:
Oh i understand, yes I have had that same issue which is why i bought a blue tooth headset.... Not sure if programming can do anything about the internal speaker.
Click to expand...
Click to collapse
Yeah, I was kinda hoping that maybe somebody discovered something that solve this. I don't know anything about programming, but I was thinking that back when beanstalk had those troubles with extra low volume, it was eventually fixed. And since he was able to boost the volume back to correct levels maybe it could be boosted just a little bit more. Or Since DSP works with bluetooth speakers and headphones and external speakers it seems like it would be easy to make it boost the earpiece volume. But I know that it is NOT easy...it may be impossible. If it was easy then there would have been a fix long ago. But a man can hope, can't he?

Call quality

When you call granny, does she keep saying "Huh?! Wut?!" or does the conversation flow pretty well? Rate this thread to express how you feel about the Moto G5 Plus's call quality. A higher rating indicates that calls are clear and crisp, and that regardless of background noise, you can hear the other party clearly (and with ample volume) and they can hear you.
Then, drop a comment if you have anything to add!
As for me noise cancellation works correctly, sound is clear enough
The worst call quality in Moto G5. I can hardly hear the other person on the phone. I have to the phone in speaker for listening. Pathetic phone. My first and last Moto Phone. Will sell this phone whenever I get better price.
Sent from my Moto G (5) Plus using Tapatalk
Better than my previous phone.... Its as clear as it can be
I hear a lot of reviewers and users complaining of low call volume. Personally I don't what they're talking about, all calls I've made and received have been clear plenty loud enough to hear over any background noise. Excellent call quality and reception, better signal strength than my wife's S8+.
Sent from my Moto G (5) Plus using Tapatalk
For me there is this call quality issue too. It is worst when putting the phone between head and shoulder. It is no issue using the speaker.
Another related issue might be, when I try to use the Google Assistant while driving. I was using e.g. "Ok Google, what is my next turn". This only works with my G5+ having the engine switched off. As soon as there is background noise the voice commands get not detected.
My guess is a quite bad microphone.
Sent from my Nexus 5 using Tapatalk
There are issues with call quality, even after the software patch. My call recipients have been very frequently complaining about the terrible audio quality(a faulty noise cancellation system/ mediocre mic).
If this issue doesn't go away with next update, its definitely a hardware problem. I'll hold my decision till then :|
I received my new G5 Plus yesterday. I've made a couple of calls on it using the bluetooth in my car (2015 Subaru WRX) and I was heard loud and clear. On my end, however, audio was very low and it was difficult to hear the conversation. I had to turn the car radio all the way up which resulted in the radio blasting when finished with the call. Listening to voicemail on the handset, the audio does seem low.
n7slc said:
I received my new G5 Plus yesterday. I've made a couple of calls on it using the bluetooth in my car (2015 Subaru WRX) and I was heard loud and clear. On my end, however, audio was very low and it was difficult to hear the conversation. I had to turn the car radio all the way up which resulted in the radio blasting when finished with the call. Listening to voicemail on the handset, the audio does seem low.
Click to expand...
Click to collapse
Return the device, lenovo does not have not have fix for the low volume bug.
Sent from my Moto G (5) Plus using Tapatalk
Does anyone know how to increase speaker volume? I already used and changed the mixer_paths.xml but it did not increase anything ... Where can I be wrong?
ROM stock
sigulda1 said:
It is worst when putting the phone between head and shoulder.
Click to expand...
Click to collapse
This right here, I always do this and as soon as I do it people tell me they can barely hear me. I did try HD voice for the first time the other day since I switched to Verizon and that sounded like perfection though.
Don't know if you're still soliciting comments on call quality - but I have an interesting perspective. I've had the G5 plus since May of 2017. It's been great. Call quality was clear in both directions, in speakerphone or regular mode. Speaker volume for media (YT, Pandora, etc) was more than adequate. Then, about a week ago, it thought it was hooked up to charger when it wasn't, and wouldn't charge properly. I did an advanced warranty exchange through Moto, and the new one arrived on Monday.
The original phone never went above -35 firmware. This new one arrived with -83. The new one is still plenty loud with media content - but horrendous with in-call volumes. The speakerphone is barely louder than on regular mode. And that's with the volume turned up all the way. I'm calling Moto tomorrow to get this exchanged.
FWIW, both phones were rooted day one - using the same approach. I will relock and flash and unrooted stock image back to the phone tomorrow to verify that this isn't a kernel issue - and I suspect it isn't.
TL;DR - there may be legitimate hardware differences between the same model G5 Plus (RETUS) phones. That may account for why some complain about the issue and others have never seen a problem.
------------
Well, several hours later, after rolling back to 35 and bone stock, I had FULL volume on this new replacement phone. I've rooted it, and added my apps, and the volume has remained full, both speakerphone and earpiece. So I don't think it's hardware.
I'm downloading -83 and will apply that tomorrow to see if that's where the problem returns. Will post results here.
And to add on to my last post - after flashing the latest (.83) stock firmware, the speakerphone is hosed again. This is with a locked bootloader/unrooted clean image. Went back to .35 and speaker works again. I think Moto has a bug in their .83 software.
erkme73 said:
And to add on to my last post - after flashing the latest (.83) stock firmware, the speakerphone is hosed again. This is with a locked bootloader/unrooted clean image. Went back to .35 and speaker works again. I think Moto has a bug in their .83 software.
Click to expand...
Click to collapse
Nice too see someone doing some correct diagnosis, sadly the chances of Motorola reading this are zero.
Just to add, my uk G5plus has also never had volume issues, but then we seem to be the last place to get any updates, only had august update a month.
matrixzone said:
The worst call quality in Moto G5. I can hardly hear the other person on the phone. I have to the phone in speaker for listening. Pathetic phone. My first and last Moto Phone. Will sell this phone whenever I get better price.
Click to expand...
Click to collapse
Will u tell pls, Where from j bought the phone & what's ur exact model no XT-16xx?
Its a real dealbreaker that with so many awesome PIE custom ROMs around with their awesome kernels with all the goodness of Gcam ports and awesome battery lives, the only bummer seems to be the in-call volume in the custom ROMs. Also, any MP3 played in any music player just is not loud enough as stock. Just because of this reason, I have decided to go Stock until that issue is resolved in the custom ROMs. All the developers "claim" that their ROMs have the Oreo firmware. My question is that is not the sound part of the firmware? How can they screw up that basic function when upgrading all the other cosmetics with kernels and all? A terrible workaround for this issue in the custom ROMs that I have heard is to "use Viper4android" or some other stuff to correct the audio.
Call quality is very poor on AT&T, mostly because of AT&T's lack of support for this device. Thing is, I bought this device for it's advanced features, which I have not been able to take advantage of to this day. I've been trying since day one of buying this device to get them to support wifi calling, HD voice, and VOLTE features on this device. The VOLTE is the worst, because when I'm on a phone call, it automatically downgrades my internet and/or mobile hotspot to HSPA+.
Sadly, AT&T only seems to care about supporting devices that are purchased directly through ATT these days. It is disappointing since when I first purchased this device, I was using a Tmobile Pre-paid SIM card and those features worked fine on there. Truth is, that is why I'm on XDA forums being active again, hoping to maybe find a solution to my problem here since AT&T support can't help me at all.
I've used Moto g 2013 and 2nd gen before. The call quality on those were excellent especially in the 2nd gen. I can't say the same about g5 plus tho. On a quiet place, the call quality is okay but it becomes hard to understand what's being said from the other side even in a mildly crowded place.

Does the G7 Power also have the speaker problem where it doesn't play at full volume?

The problem in question goes way back to early moto devices like the nexus 6 and back. The issue is where the speaker doesn't play at full volume for the first second or so before going at full volume.
Is that still an issue here? I know it was on the moto x4.
I made a couple speaker phone calls on my Moto G7 Power and the volume is consistent. I hit the
speaker phone icon just after dialing and it doesn't fluctuate.
bukithd said:
The problem in question goes way back to early moto devices like the nexus 6 and back. The issue is where the speaker doesn't play at full volume for the first second or so before going at full volume.
Is that still an issue here? I know it was on the moto x4.
Click to expand...
Click to collapse
nucher said:
I made a couple speaker phone calls on my Moto G7 Power and the volume is consistent. I hit the
speaker phone icon just after dialing and it doesn't fluctuate.
Click to expand...
Click to collapse
The use case it usually occurs under is if the the phone hasn't been used for a while and then a Sound plays. Like receiving a text notification. What I've understood in the past is that however moto sets up their hardware, the software has to "wake up" the speaker to play at full volume resulting in a lag. If the speaker is awake, no problems. So your particular use case may not affect it.
Do you mean that the notification appears on the screen and the sound lags behind it or the sound fluctuates
when a notification comes in. I'll try to replicate the problem if I know what your talking about.
bukithd said:
The use case it usually occurs under is if the the phone hasn't been used for a while and then a Sound plays. Like receiving a text notification. What I've understood in the past is that however moto sets up their hardware, the software has to "wake up" the speaker to play at full volume resulting in a lag. If the speaker is awake, no problems. So your particular use case may not affect it.
Click to expand...
Click to collapse
nucher said:
Do you mean that the notification appears on the screen and the sound lags behind it or the sound fluctuates
when a notification comes in. I'll try to replicate the problem if I know what your talking about.
Click to expand...
Click to collapse
Sort of the second part. You will notice a fluctuation as if the tone starts off very quiet, regardless of playback volume, before quickly elevating to the correct volume. It's as if it suppresses the first second of the sound.
Yeah, this is why my alarms sound quieter the first second. My G7 Power suffers this issue.
Even though, this hasn't been any problem besides that the beggining of each alarm is gentler. If this is repeated in any other circumstances, I never realized. So it's not much of an issue anyway, at least for me.
Went to a best buy to test one out. Still Doss it. I don't know why moto has to do this to every phi e.

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