When I make or answer a call the proximity sensor plays up , when I take the phone away from my ear the screen stays black and doesn't come back on unless I can cover the proximity sensor again,and even that will only work some times.other times I have to press the unlock button to get the screen back on. Any ideas or fixes, anyone else experiencing this ?tried a factory reset.
kieranc88 said:
When I make or answer a call the proximity sensor plays up , when I take the phone away from my ear the screen stays black and doesn't come back on unless I can cover the proximity sensor again,and even that will only work some times.other times I have to press the unlock button to get the screen back on. Any ideas or fixes, anyone else experiencing this ?tried a factory reset.
Click to expand...
Click to collapse
Flash Stock Firmware and Relock Bootloader and Remove Warning Screen and send the phone to repair if you still have warranty.
I had the same issue with another device, never got rid of that problem, only had ****ty ass workarounds only on Cyanogenmod possible.
KuGeL94 said:
Flash Stock Firmware and Relock Bootloader and Remove Warning Screen and send the phone to repair if you still have warranty.
I had the same issue with another device, never got rid of that problem, only had ****ty ass workarounds only on Cyanogenmod possible.
Click to expand...
Click to collapse
Is there a hidden menu that allows the sensor to be calibrated ?
kieranc88 said:
Is there a hidden menu that allows the sensor to be calibrated ?
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Click to collapse
Not that I know of, sorry.
might sound daft but, if you have a screen protector is the hole for the sensor in the right place or even there at all?
eemgee said:
might sound daft but, if you have a screen protector is the hole for the sensor in the right place or even there at all?
Click to expand...
Click to collapse
You're right there's no hole, but I've had other phones and there has been no hole in the protector and it didn't affect it.
kieranc88 said:
You're right there's no hole, but I've had other phones and there has been no hole in the protector and it didn't affect it.
Click to expand...
Click to collapse
Mine was doing it intermittently, when I lifted the protector it was fine. Maybe the sensor is particularly sensitive?
eemgee said:
Mine was doing it intermittently, when I lifted the protector it was fine. Maybe the sensor is particularly sensitive?
Click to expand...
Click to collapse
I'll give it a try
kieranc88 said:
I'll give it a try
Click to expand...
Click to collapse
Yeah that's why I was hoping there was a way to calibrate it.
kieranc88 said:
I'll give it a try
Click to expand...
Click to collapse
So, have you tried it?
mjjferreira said:
So, have you tried it?
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Click to collapse
Yes removing the screen protector fixes it but I need the extra protection so I still need a calibration fix.
kieranc88 said:
Yes removing the screen protector fixes it but I need the extra protection so I still need a calibration fix.
Click to expand...
Click to collapse
Buy a different screen protector, one that has a hole in that area.
Sent from my iPhone using Tapatalk
mjjferreira said:
Buy a different screen protector, one that has a hole in that area.
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
Yeah,seems that's my only option
kieranc88 said:
Yeah,seems that's my only option
Click to expand...
Click to collapse
This one's should do the job.
http://www.amazon.co.uk/Invisible-D...88524&sr=8-3&keywords=moto+g+screen+protector
or
http://www.ebay.co.uk/itm/Invisible...l_Phone_Screen_Protectors&hash=item4616b944b5
Related
no matter what buttons u press,it willnot react.
and after a few minutes,i could wake it up pressing power button.sometimes even this could not work
i may use my collegues phone to call me again to wake it
this condition occurs sometimes on some ROMs,not always,which make me confused.
i have searched our bbs,without answers.
Which ROM(s) does this happen with? Try disabling screen on animation.
labstar said:
no matter what buttons u press,it willnot react.
and after a few minutes,i could wake it up pressing power button.
this condition occurs sometimes,not always,which make me confused.
i have searched our bbs,without answers.
Click to expand...
Click to collapse
are you using a screen protector?
if you are then you need to cut a hole in the screen protector for the proximity sensor
djsubtronic said:
Which ROM(s) does this happen with? Try disabling screen on animation.
Click to expand...
Click to collapse
CM7,
this situation occurs sometimes
weird!
kartkk said:
are you using a screen protector?
if you are then you need to cut a hole in the screen protector for the proximity sensor
Click to expand...
Click to collapse
yes,i am using screen protector.
but when i used stock rom,never happens
r u sure this is caused by screen protector?
labstar said:
yes,i am using screen protector.
but when i used stock rom,never happens
r u sure this is caused by screen protector?
Click to expand...
Click to collapse
some users reported that this issue was solved after they cut a hole in the screen protector over the proximity sensor ,give it a try
kartkk said:
some users reported that this issue was solved after they cut a hole in the screen protector over the proximity sensor ,give it a try
Click to expand...
Click to collapse
thx anyway,but this screen protector costs me almost 8 $.
labstar said:
thx anyway,but this screen protector costs me almost 8 $.
Click to expand...
Click to collapse
A small hole may fix the problem and you're complaining about $8
Sent from my HTC Desire S using XDA Premium App
hi,guys,
after trying some roms,i found stockROM Spike Pure and Virtuous have no such problems,while this condition occur on Miui CM7 and LBC mod
confused,need help!
labstar said:
hi,guys,
after trying some roms,i found stockROM Spike Pure and Virtuous have no such problems,while this condition occur on Miui CM7 and LBC mod
confused,need help!
Click to expand...
Click to collapse
Did you try disabling screen on animation?
djsubtronic said:
Did you try disabling screen on animation?
Click to expand...
Click to collapse
yeah
no use
labstar said:
yeah
no use
Click to expand...
Click to collapse
Did you ever follow the suggested advice and cut a hole in the screen protector where the the proximity sensor is?
I've used LBC mod for months now (without screen protector) and have never had this problem.
I bought three N5 for my parents and myself. The flap cases for the first two of them work well: when the flap is lifted up, the screen wakes up; when the flap is folded, the screen shuts down. However, the third one doesn't work well. Sometimes it works like the other two, but most time it doesn't.
The proximity sensor works well when I make calls. I also installed "Proximity sensor finder" to test the sensor, which actually detects the case accurately. But for some reason I don't know, the Android system doesn't shut down the screen even when the sensor detects a folded case. Anybody knows what the problem might be and how to fix it? Thanks.
Most proximity sensor cases have a magnet near where the volume rocker is. Do all three of your cases have that?
No, none of them has a magnet.
jd1639 said:
Most proximity sensor cases have a magnet near where the volume rocker is. Do all three of your cases have that?
Click to expand...
Click to collapse
pb1153 said:
No, none of them has a magnet.
Click to expand...
Click to collapse
Would the phone in question happen to have a screen protector? Sometimes the screen protector can cause this issue if it isn't installed correctly. Make sure the proximity sensor/light sensor isn't covered by the screen protector.
sent from my neXus 5
pb1153 said:
No, none of them has a magnet.
Click to expand...
Click to collapse
They have to. That's the way they turn off the screen. It's not the same sensor that turns off the screen when you're on the phone.
Yes, there is a screen protector, which has a whole at the location of the proximity sensor, so it shouldn't be a problem. What baffles me is that "Proximity sensor finder" is able to detect the case cover accurately, but the system cannot respond correctly.
OuncE718 said:
Would the phone in question happen to have a screen protector? Sometimes the screen protector can cause this issue if it isn't installed correctly. Make sure the proximity sensor/light sensor isn't covered by the screen protector.
sent from my neXus 5
Click to expand...
Click to collapse
I see. This explains the problem. It seems that the tiny magnet in my case is not effective as it doesn't fold perfectly. Thanks a lot!
jd1639 said:
They have to. That's the way they turn off the screen. It's not the same sensor that turns off the screen when you're on the phone.
Click to expand...
Click to collapse
pb1153 said:
Yes, there is a screen protector, which has a whole at the location of the proximity sensor, so it shouldn't be a problem. What baffles me is that "Proximity sensor finder" is able to detect the case cover accurately, but the system cannot respond correctly.
Click to expand...
Click to collapse
If you're 100% sure that the screen protector isn't obstructing the sensor then I would then clean around the area where the sensor is with a micro fiber cloth. If that doesn't doing anything then I would temporary switch the flip case with the one on your parents N5. It is possible that the case on one phone can be faulty. If that still doesn't work then I'd factory reset the phone.
And if that doesn't work... I'd get a warranty replacement. More than likely you have a faulty case.
sent from my neXus 5
OuncE718 said:
If you're 100% sure that the screen protector isn't obstructing the sensor
Click to expand...
Click to collapse
Its not relevant. They don't work with proximity. They use the hall effect magnetic sensor
Sent from my Nexus 5 using Tapatalk
rootSU said:
Its not relevant. They don't work with proximity. They use the hall effect magnetic sensor
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
You're actually right come to think of it.
sent from my neXus 5
I think I should blame the faulty case, as jd1639 and rootSU also pointed out. The magnet in the case is not effective. I believe what jd1639 has said, screen on/off during calls uses proximity sensor, but the response to case flap relies on magnet.
OuncE718 said:
If you're 100% sure that the screen protector isn't obstructing the sensor then I would then clean around the area where the sensor is with a micro fiber cloth. If that doesn't doing anything then I would temporary switch the flip case with the one on your parents N5. It is possible that the case on one phone can be faulty. If that still doesn't work then I'd factory reset the phone.
And if that doesn't work... I'd get a warranty replacement. More than likely you have a faulty case.
sent from my neXus 5
Click to expand...
Click to collapse
Hey guys,
I have the edge 4 months, and before 2 weeks ago the home button starts to peel. Its never got dropped or with keys in my pocket. I save it like my baby.
I feel very disappointed about this issue.
I'm curious if it's just me or more people has it?
Thanks
Are you sure its not a film cover on the button?
no for sure.. its peel
Could you provide a picture?
combo1234 said:
Hey guys,
I have the edge 4 months, and before 2 weeks ago the home button starts to peel. Its never got dropped or with keys in my pocket. I save it like my baby.
I feel very disappointed about this issue.
I'm curious if it's just me or more people has it?
Thanks
Click to expand...
Click to collapse
Hi,
A friend of mine had a similar problem -- was it like this: http://i.imgur.com/yS3tVTP.jpg. He sent to Samsung Concierge and they replaced the front piece entirely...
All the best,
~Lord
Hi, same as mine. I have micro-looking peel on my phone and it's only been more than a month or so.
Sent from my SM-G93FD using Tapatalk
Yes, picture please.
This would be totally unacceptable on a £600 phone.
I'm facing the same problem - few days ago I noticed something on the home button .I thought it is some dirt so tried to scratch it gently with my nail . Turned out it's the paint. I really hope that Samsung will replace the button. I got to say the quality of this phone is not adequate to the price .
XxLordxX said:
Hi,
A friend of mine had a similar problem -- was it like this: http://i.imgur.com/yS3tVTP.jpg. He sent to Samsung Concierge and they replaced the front piece entirely...
All the best,
~Lord
Click to expand...
Click to collapse
They changed the screen too?!
djboulette said:
They changed the screen too?!
Click to expand...
Click to collapse
Well, to change the home button on most Samsung devices, you have to remove the entire front assembly of the device. Once you remove an already applied front assembly with water resistant adhesive, the water resistance is compromised due to the adhesive getting damaged during disassembly. To make the device water resistant again, they need to apply a new front assembly with unused and undamaged adhesive. At least, that's my theory. I welcome any correction.
i have the same problem, my home butten dont click anymore, and i ask'd Samsung over here to repair it and they say its not warranty. the home butten is really crappy for a €800 phone i expected a repair from samsung and they wont do it. only if i pay the full repair. sad...
Half of my home button is peeled off, really wish there was better quality control with these high end devices.
Sent from my SM-G935U using Tapatalk
use this free app https://play.google.com/store/apps/details?id=com.jamworks.easyhome
houssam10001 said:
use this free app https://play.google.com/store/apps/details?id=com.jamworks.easyhome
Click to expand...
Click to collapse
Nice, thank you The only downside is when you use long-touch for screen of, when you want to unlock your phone it will not use your fingerprint, but the sample instead.
dogredwing1 said:
Half of my home button is peeled off, really wish there was better quality control with these high end devices.
Sent from my SM-G935U using Tapatalk
Click to expand...
Click to collapse
Hi,
And does your fingerprint still work? My fingerprint keeps giving me an error "Make sure the fingerprint sensor is clean and dry, then try again".
tonymut said:
Hi,
And does your fingerprint still work? My fingerprint keeps giving me an error "Make sure the fingerprint sensor is clean and dry, then try again".
Click to expand...
Click to collapse
Try re-registering your fingerprints.
---------- Post added at 09:55 AM ---------- Previous post was at 09:54 AM ----------
tonymut said:
Hi,
And does your fingerprint still work? My fingerprint keeps giving me an error "Make sure the fingerprint sensor is clean and dry, then try again".
Click to expand...
Click to collapse
Try reregistering your fingerprints
---------- Post added at 09:55 AM ---------- Previous post was at 09:55 AM ----------
tonymut said:
Hi,
And does your fingerprint still work? My fingerprint keeps giving me an error "Make sure the fingerprint sensor is clean and dry, then try again".
Click to expand...
Click to collapse
Try reregistering your fingerprints
guys i installed a screen protector on my phone and it had halo effect on it so I saw a vid on youtube to apply oil on the edges of the screen which helpt
now after a week or two after applying the volume Up button is not working well I have to push hard and after a couple of days now I notice my power button isnt working well I need to also push it hard and not always the fingerprint works, could it be a defect in the panel which holds the buttons or did oil manage to go through and wreck it?
cuz my phone is in warrenty but im afraid to send it and they would find oil in it, so what do you guys think I should do please help asap
madshark2009 said:
guys i installed a screen protector on my phone and it had halo effect on it so I saw a vid on youtube to apply oil on the edges of the screen which helpt
now after a week or two after applying the volume Up button is not working well I have to push hard and after a couple of days now I notice my power button isnt working well I need to also push it hard and not always the fingerprint works, could it be a defect in the panel which holds the buttons or did oil manage to go through and wreck it?
cuz my phone is in warrenty but im afraid to send it and they would find oil in it, so what do you guys think I should do please help asap
Click to expand...
Click to collapse
If you do a search you will find that others are complaining about their volume up button failing after the Oreo update. I find it hard to believe that the update had anything to do with it. I think it more a coincidence of a possible hardware failure more than a software bug. That being said...I doubt that oil would cause your issue and considering that others are having similar problems I would guess that a hardware failure may be the culprit. Then again...seeing that so many started complaining about the issue after the Oreo upgrade...I suppose there could be a connection.
jaseman said:
If you do a search you will find that others are complaining about their volume up button failing after the Oreo update. I find it hard to believe that the update had anything to do with it. I think it more a coincidence of a possible hardware failure more than a software bug. That being said...I doubt that oil would cause your issue and considering that others are having similar problems I would guess that a hardware failure may be the culprit. Then again...seeing that so many started complaining about the issue after the Oreo upgrade...I suppose there could be a connection.
Click to expand...
Click to collapse
concidering some times pushing hard makes it work it kinda makes me think its a hardware issue not software or could I be wrong?
plus its been a while since i updated to oreo
Yes, oil can and will go trough the waterproofing of the phone.
4rz0 said:
Yes, oil can and will go trough the waterproofing of the phone.
Click to expand...
Click to collapse
lets say my buttons arent working properly because of the oil
how can I fix this?
4rz0 said:
Yes, oil can and will go trough the waterproofing of the phone.
Click to expand...
Click to collapse
Can you elaborate on that please? I'm looking to order one of these new screen protectors that require the front of the phone to be drenched in LOCA and I certainly wouldn't want the liquid to find its way into my beloved device.
SNOOPLAYAN said:
Can you elaborate on that please? I'm looking to order one of these new screen protectors that require the front of the phone to be drenched in LOCA and I certainly wouldn't want the liquid to find its way into my beloved device.
Click to expand...
Click to collapse
Well, it depends on the oil, but most have a high creeping ability and displace water.
I can't say anything about LOCA, I personally used a foil protector with water application.
4rz0 said:
Well, it depends on the oil, but most have a high creeping ability and displace water.
I can't say anything about LOCA, I personally used a foil protector with water application.
Click to expand...
Click to collapse
does it make sense if oil made it through to make my right side panel not function properly? i mean volume down works but volume up doesnt and some times power button makes problems...
pushing really hard makes a function but its not legit
is it oil or some thing else?
if its oil, how can I dry it out?
madshark2009 said:
does it make sense if oil made it through to make my right side panel not function properly? i mean volume down works but volume up doesnt and some times power button makes problems...
pushing really hard makes a function but its not legit
is it oil or some thing else?
if its oil, how can I dry it out?
Click to expand...
Click to collapse
Unfortunately oil doesn't dry out...at least not for a very, very long time.
If oil has penetrated to the interior of your phone and is causing issues like short circuits, then the only remedy I can think of is the phone will have to be disassembled and cleaned out.
---------- Post added at 07:30 AM ---------- Previous post was at 07:28 AM ----------
SNOOPLAYAN said:
Can you elaborate on that please? I'm looking to order one of these new screen protectors that require the front of the phone to be drenched in LOCA and I certainly wouldn't want the liquid to find its way into my beloved device.
Click to expand...
Click to collapse
I already ordered one of the screen protectors you are talking about. I would not worry about the LOCA because as soon as it is spread out evenly under the protector you will be using the UV light to harden it.
I would say it's more than likely either a driver issue with the Oreo update, or the beginnings of a hardware failure due to manufacturing defects. The reasoning behind that being that 1) others have had the same issue, and do not have the same potential for oil in their phones, so it's unlikely that that is the issue, and 2) Even if oil did get in your phone, oil is not a polar liquid, so the presence of it would not do any immediate damage to your phone in the same way that water would (look up mineral oil PC builds if you don't believe me). I would say for now your best bet is rolling back to Nougat, on the off chance that it is a driver issue, and just being careful with your volume button in the future, on the even smaller chance that Sony decides to acknowledge and fix the problem.
I haven't seen this answered anywhere, and looking at close-up photos, I can't seem to find the proximity sensor ... Anyone know where it is?
--- for some of my cool projects www.DropBOB.ca
bobby260 said:
I haven't seen this answered anywhere, and looking at close-up photos, I can't seem to find the proximity sensor ... Anyone know where it is?
--- for some of my cool projects www.DropBOB.ca
Click to expand...
Click to collapse
The little dot in the top just off to the right hand side is my guess because if I cover that spot the phone will not wake with double tap.
bp328i said:
The little dot in the top just off to the right hand side is my guess because if I cover that spot the phone will not wake with double tap.
Click to expand...
Click to collapse
Literally the worst photo imaginable. Haha
Where is this dot?
miffymiffy said:
Literally the worst photo imaginable. Haha
Where is this dot?
Click to expand...
Click to collapse
Not sure why it uploaded sideways and small but here it is.
That spot flashes with the screen off when you're looking at it through another camera.
bp328i said:
Not sure why it uploaded sideways and small but here it is.
That spot flashes with the screen off when you're looking at it through another camera.
Click to expand...
Click to collapse
You can see this spot when you turn DC dinming on too
t2jbird said:
You can see this spot when you turn DC dinming on too
Click to expand...
Click to collapse
Where can you do this?