[Q] Nexus 5 sometimes won't wake - Nexus 5 Q&A, Help & Troubleshooting

After the 4.4.2 update, my N5 sometimes won't wake from sleep when pressing the lock button. After a few repeated attempts, it will eventually work normally. Anyone else run into this problem?

apenaroks said:
After the 4.4.2 update, my N5 sometimes won't wake from sleep when pressing the lock button. After a few repeated attempts, it will eventually work normally. Anyone else run into this problem?
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+ This, but after a few days it solved itself

markdapimp said:
+ This, but after a few days it solved itself
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My N5 continues to suffer from this issue, even after restarting the phone =/ this is an annoying bug

apenaroks said:
My N5 continues to suffer from this issue, even after restarting the phone =/ this is an annoying bug
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Are you on a custom or a stock ROM? If you're on stock then you may have to reflash the factory image. Most times an issue with a phone can be remedied by a factory reset.
Sent from my Nexus 5 using XDA Premium 4 mobile app

apenaroks said:
After the 4.4.2 update, my N5 sometimes won't wake from sleep when pressing the lock button. After a few repeated attempts, it will eventually work normally. Anyone else run into this problem?
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Same problem on my original N5 and its replacement.

It could be something to do with the phone entering a deep sleep phase. Try a factory reset.

mistahseller said:
It could be something to do with the phone entering a deep sleep phase. Try a factory reset.
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Click to collapse
2 phones? Also my N7.

Related

Nexus 5 not shutting down. instead restarts

When I long press the power button and choose shut down it does not shut down. It restarts. If I choose shutdown a 2nd time, it will then actually shutdown
Strange, never heard of this. This is a constant trend? I suppose if I were in your shoes I'd do one of two things:
1) Factory reset
2) Use Fastboot to unlock the bootloader and then flash the factory image via fastboot again
Although, I am not sure either of these options will solve the problem they are the first two steps I would take to resolve it.
Had this once!
Happened to me a little earlier too...
I bet in every one of these cases the phone was plugged in and or charging...yes or no?
Ive had it happen to me too, but it was plugged in
The phone is still stock and it wasn't charging
mobileboost said:
The phone is still stock and it wasn't charging
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Click to collapse
Don't worry, my new N5 does exactly the same, as I just found out 10 minutes ago. Seems like a new and glorious KK 4.4 bug to me.
Valynor said:
Don't worry, my new N5 does exactly the same, as I just found out 10 minutes ago. Seems like a new and glorious KK 4.4 bug to me.
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Click to collapse
Mine does exactly the same! I hope it is a K4,4 bug as well.
Mine works ok and powers off
Mine does this too every time. Not plugged in to charger or anything.
Sent from my Nexus 5 using xda app-developers app
mine does this once in a while also...
Mine did this the very first time I tried to shut it down after getting it on release. However it has behaved correctly ever since.
I had this yesterday as well, I'm glad I found this thread because I thought something was up with mine, hopefully they'll fix it in the next update.
can anyone that is having this frequently check whether just after one of these reboots there is a file in /proc called last_kmsg?
thanks!
P.Mobile said:
mine does this once in a while also...
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ditto
Sent from my Nexus 5 using XDA Premium 4 mobile app
koe1974 said:
ditto
Sent from my Nexus 5 using XDA Premium 4 mobile app
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This happens to me quite frequently as well. Glad I am not the only one..
4.4.1 I can smell it coming!
same here.. with 4.4.2 too =(
mobileboost said:
When I long press the power button and choose shut down it does not shut down. It restarts. If I choose shutdown a 2nd time, it will then actually shutdown
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It automatically turns on after I shut it off'',,'it's annoying
Long pressing the power buttton for about 10 seconds is the same as a battery pull afaik, so not sure this a bug.
the described issue happened to me a few times but I'm sure is due to the case I have - basically the power button is re-pressed and the phone turns on after being shut down. other than that never used power off too much after going custom rom - most of them have a reboot option and the phone is pretty much on 24/7.

Nexus 5 keeps crashing/rebooting

Hey guys,
I just picked up my Nexus 5 and I noticed especially on cameras my camera stops responding and I can't even click "OK" or "Cancel" it's just frozen and i have to reboot it. THis happened to me 10 times in the last hour now... any ideas?
did you do anything to the phone?
root anything.
everything is stock?
Mine does the same thing. It was doing this from day one and now it keeps doing it after I rooted..
Not sure what the issue is, but I probably have to restart my phone about once every three days.
Oh btw, I use face unlock so its really annoying when the camera stops working
I would suggest using this
http://forum.xda-developers.com/showthread.php?t=2513937
or this toolkit: http://forum.xda-developers.com/showthread.php?t=2517778
restore to stock completely, break the root and see what happens.
edit: this one as well I think it will be easiest and then try again. http://forum.xda-developers.com/showthread.php?t=2525026
need more information if you are loading a custom rom/ kernel etc. I know you probably are not but we cannot assume anything.
My Nexus 5 does this even after a full refresh mainly when not touching it. I updated to 4.4.1 and still no luck. Did you resolve yours?
ssconceptz said:
My Nexus 5 does this even after a full refresh mainly when not touching it. I updated to 4.4.1 and still no luck. Did you resolve yours?
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Click to collapse
My Nexus 5 is constantly rebooting itself every 5 seconds. There's no time to try any recovery option while it is turning on because it turns off immediately. Do you have any possible solution for this issue as well?
THANKS!

[Q] Touchscreen becomes unresponsive until restart

My touchscreen randomly it seems becomes unresponsive. Power button will turn the phone off and on, volume works. Just no touch. I restart the phone and it's fine. I am running touchcontrol perhaps thats it? I turned it off for now, I'm just playing the waiting game. Just wanted to see if anyone else had similar experiences with the N5.
matthewordie said:
My touchscreen randomly it seems becomes unresponsive. Power button will turn the phone off and on, volume works. Just no touch. I restart the phone and it's fine. I am running touchcontrol perhaps thats it? I turned it off for now, I'm just playing the waiting game. Just wanted to see if anyone else had similar experiences with the N5.
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started happening to me a couple of days ago i just told lg and they are going to repair it
matthewordie said:
My touchscreen randomly it seems becomes unresponsive. Power button will turn the phone off and on, volume works. Just no touch. I restart the phone and it's fine. I am running touchcontrol perhaps thats it? I turned it off for now, I'm just playing the waiting game. Just wanted to see if anyone else had similar experiences with the N5.
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Are you rooted?
crocski said:
Are you rooted?
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Yeah I am.
matthewordie said:
Yeah I am.
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I dont know anything about rooting, Im just curious really. Have you tried a factory reset?
are you using a custom kernel with s2w/dt2w enabled?
if so, that's your culprit. disable it
Sent from my Nexus 5
notbrodie said:
are you using a custom kernel with s2w/dt2w enabled?
if so, that's your culprit. disable it
Sent from my Nexus 5
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Click to collapse
I'm not sure what kernel I'm using. I know it's as close to stock as possible. I disabled TouchControl and it hasn't had any issues since. I will look into those options you mentioned though as well just in case.

[Q] Nexus 5 bootloop, can't access recovery

My Nexus 5 is stuck in a bootloop. Each time through the loop, it gets to the Google logo, and then reboots. Each loop takes about 3-4 seconds. If I hold the correct keys to get to the bootloader, it still keeps looping, just looping to the bootloader screen, not the Google logo screen. I have tried letting go of the keys after different lengths of time, and I can never get it to stay at the bootloader, it just keeps looping.
And so, I cannot access recovery.
I should not that this is the phone's behavior while it is plugged in. If it is unplugged, it immediately ceases the bootloop and just goes completely dead, unresponsive.
Any ideas, guys?
Thanks!
If you can access the bootloader it's fixable. Flash the factory image.
Deivore said:
My Nexus 5 is stuck in a bootloop. Each time through the loop, it gets to the Google logo, and then reboots. Each loop takes about 3-4 seconds. If I hold the correct keys to get to the bootloader, it still keeps looping, just looping to the bootloader screen, not the Google logo screen. I have tried letting go of the keys after different lengths of time, and I can never get it to stay at the bootloader, it just keeps looping.
And so, I cannot access recovery.
I should not that this is the phone's behavior while it is plugged in. If it is unplugged, it immediately ceases the bootloop and just goes completely dead, unresponsive.
Any ideas, guys?
Thanks!
Click to expand...
Click to collapse
Leave out on the charger for a couple of hours and try again
Sent from my Nexus 5 using XDA Free mobile app
I had same problem. The power switch is stuck and needs to be replaced. BTW did you drop your N5 and after that this problem occurred ?
I got mine replaced at LG service center.
Sent from my Nexus 5 using XDA Free mobile app
Thanks for the info. Nope, I hadn't recently dropped it.
Deivore said:
My Nexus 5 is stuck in a bootloop. Each time through the loop, it gets to the Google logo, and then reboots. Each loop takes about 3-4 seconds. If I hold the correct keys to get to the bootloader, it still keeps looping, just looping to the bootloader screen, not the Google logo screen. I have tried letting go of the keys after different lengths of time, and I can never get it to stay at the bootloader, it just keeps looping.
And so, I cannot access recovery.
I should not that this is the phone's behavior while it is plugged in. If it is unplugged, it immediately ceases the bootloop and just goes completely dead, unresponsive.
Any ideas, guys?
Thanks!
Click to expand...
Click to collapse
hi i have the same problem... i just kept fidgeting with the power button and tryin to pull it outwards till the phone actually switched onn..
i feel this usually happens on the weekend lol
are u on any ROM ... im on PA dunno if thats what causing this ?!
it may be the power button since that makes sense .. but i managed to turn my phone on past 3 weekends .. so it could be a software problem as well ??
jeetash said:
hi i have the same problem... i just kept fidgeting with the power button and tryin to pull it outwards till the phone actually switched onn..
i feel this usually happens on the weekend lol
are u on any ROM ... im on PA dunno if thats what causing this ?!
it may be the power button since that makes sense .. but i managed to turn my phone on past 3 weekends .. so it could be a software problem as well ??
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Click to collapse
Software can't stop your phone from turning on If pulling out the power button allows it to boot.
Sent from my Nexus 5 using Tapatalk
jeetash said:
hi i have the same problem... i just kept fidgeting with the power button and tryin to pull it outwards till the phone actually switched onn..
i feel this usually happens on the weekend lol
are u on any ROM ... im on PA dunno if thats what causing this ?!
it may be the power button since that makes sense .. but i managed to turn my phone on past 3 weekends .. so it could be a software problem as well ??
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Click to collapse
It's the power button. I had the same issue on another device. It went away for awhile and then came back. Replacing the power button fixed it
Sent from my Nexus 5 using XDA Free mobile app
Same problem
rootSU said:
Software can't stop your phone from turning on If pulling out the power button allows it to boot.
Sent from my Nexus 5 using Tapatalk
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Click to collapse
I am also facing same problem..
wat should I do ??
friendankit7 said:
I am also facing same problem..
wat should I do ??
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Click to collapse
I think all the answers are in this thread already.
If it wont boot to bootloader and keeps rebooting, its power button issue and needs to be repaired
rootSU said:
I think all the answers are in this thread already.
If it wont boot to bootloader and keeps rebooting, its power button issue and needs to be repaired
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Click to collapse
Is it possible to get the phone replaced ?
I bought it from Australia but am using it in India.
Is it possible to get it replaced it in India ?
friendankit7 said:
Is it possible to get the phone replaced ?
I bought it from Australia but am using it in India.
Is it possible to get it replaced it in India ?
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Click to collapse
I.couldn't tell you. May be best to contact LG
Sent from my Nexus 5 using Tapatalk
rootSU said:
I.couldn't tell you. May be best to contact LG
Sent from my Nexus 5 using Tapatalk
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Click to collapse
Thanks
I will connect with Google Play Store.
jd1639 said:
It's the power button. I had the same issue on another device. It went away for awhile and then came back. Replacing the power button fixed it
Sent from my Nexus 5 using XDA Free mobile app
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Click to collapse
Yeap. Had the same problem. Saw this post. Used a multimeter to check the Power Button failure. Terminals are shown to be shorted, even when it is not clicked. Swap the button out with a newer button. Problem solved
Xpidey said:
Yeap. Had the same problem. Saw this post. Used a multimeter to check the Power Button failure. Terminals are shown to be shorted, even when it is not clicked. Swap the button out with a newer button. Problem solved
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Click to collapse
If you don't mind me asking, where did you purchase your newer button?
hi everyone
also had a boot loop issue.as soon as i plug in the power cable to charge it boot loops
got the power button replaced but its still not booting up?
any other ideas?
i can get into bootloader i can reboot or power off from there fine
if i chose recovery tho.it doesnt go into recovery>
help please
Mayur

BRICKED Nexus 5 Android 6.0 MRA58K

Help me, i have a Nexus 5, whit Android 6.0 MRA58K, it's bricked, it's restart every 5 seconds, if i go in bootloader mode, he restart, and i can't
How i can fix this?
(Sorry for my english, i'm italian)
superlucastorm said:
Help me, i have a Nexus 5, whit Android 6.0 MRA58K, it's bricked, it's restart every 5 seconds, if i go in bootloader mode, he restart, and i can't
How i can fix this?
(Sorry for my english, i'm italian)
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Click to collapse
It looks like a dead power button to me.
blanco2701 said:
It looks like a dead power button to me.
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But how it's possible this?
The phone before this he was on, and he worked normally,
It's the time to change telephone?
superlucastorm said:
But how it's possible this?
The phone before this he was on, and he worked normally,
It's the time to change telephone?
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Click to collapse
If you weren't programming nothing and it just started doing that, i don't think there's a way that the phone can get in that kind of state.
The power button in the nexus 5 is known to suffer this kind of problems and is easily fixable and is pretty cheap. In your case apparently it just died suddenly
Look for this one in youtube (possibly a temporary fix):
NEXUS 5 REPEATEDLY SHUTS ON AND OFF (FIXED)
blanco2701 said:
If you weren't programming nothing and it just started doing that, i don't think there's a way that the phone can get in that kind of state.
The power button in the nexus 5 is known to suffer this kind of problems and is easily fixable and is pretty cheap. In your case apparently it just died suddenly
Look for this one in youtube (possibly a temporary fix):
NEXUS 5 REPEATEDLY SHUTS ON AND OFF (FIXED)
Click to expand...
Click to collapse
Thanks!!!!
I solved the problem!
superlucastorm said:
Thanks!!!!
I solved the problem!
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Well there you go!
Be advised, I believe it's just a temporary fix. When you have the chance, replace the button... so you can keep enjoying the best phone ever lol

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