Nexus 5 keeps crashing/rebooting - Nexus 5 Q&A, Help & Troubleshooting

Hey guys,
I just picked up my Nexus 5 and I noticed especially on cameras my camera stops responding and I can't even click "OK" or "Cancel" it's just frozen and i have to reboot it. THis happened to me 10 times in the last hour now... any ideas?

did you do anything to the phone?
root anything.
everything is stock?

Mine does the same thing. It was doing this from day one and now it keeps doing it after I rooted..
Not sure what the issue is, but I probably have to restart my phone about once every three days.
Oh btw, I use face unlock so its really annoying when the camera stops working

I would suggest using this
http://forum.xda-developers.com/showthread.php?t=2513937
or this toolkit: http://forum.xda-developers.com/showthread.php?t=2517778
restore to stock completely, break the root and see what happens.
edit: this one as well I think it will be easiest and then try again. http://forum.xda-developers.com/showthread.php?t=2525026
need more information if you are loading a custom rom/ kernel etc. I know you probably are not but we cannot assume anything.

My Nexus 5 does this even after a full refresh mainly when not touching it. I updated to 4.4.1 and still no luck. Did you resolve yours?

ssconceptz said:
My Nexus 5 does this even after a full refresh mainly when not touching it. I updated to 4.4.1 and still no luck. Did you resolve yours?
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Click to collapse
My Nexus 5 is constantly rebooting itself every 5 seconds. There's no time to try any recovery option while it is turning on because it turns off immediately. Do you have any possible solution for this issue as well?
THANKS!

Related

Nexus s problems

What's up xda forums.had a couple of concerns with my phone. my nexus s stock running 2.3.2 rooted and unlocked. Here are some of my issues so far
While driving and on the phone, sometimes the call drops after making a nasty sound and stays stuck on the hanging up screen and I can't make or receive a call till I reboot.
When turning the phone off sometimes and turning back on, the screen hangs for a while and 4 seconds later ill feel the phone vibrate 2-3 times and go back to normal in which its not lagging.
When opening my gallery the phone takes about 5 seconds to show me my thumbnails of my photos.it does this every time. Also when I take pictures it takes about 10 seconds to see the photo I took. When talking on the phone I drop alot of.calls or I hear the person sound like a chipmunk lol.
Is my phone messed up? Is the stock rom messed up? I flashed a stock image thru clockwork after I tried a alpha cm7build. Was it corrupted or is my phone a pos. My nexus one never gave me this many problems.
Any help would be great
Sent from my Nexus S using XDA App
No one has had these problems?
thejedimex said:
No one has had these problems?
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Click to collapse
Well, yeah, most of your problems have been mentioned by someone here at one point or another. Some of them have workarounds, some are waiting for fixes from Google.
I think if you try a few searches with the search button in this and the General section you'll find already lengthy discussions on most of those issues.
These problems started after you flashed back to stock?
Try clearing caches and reflash I guess.
Sent from my Nexus S using XDA App
Hostile89 said:
These problems started after you flashed back to stock?
Try clearing caches and reflash I guess.
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
Maybe even a fastboot oem unlock again to force a TOTAL WIPE of the phone. Be careful, sdcard contents are wiped too.
distortedloop said:
Well, yeah, most of your problems have been mentioned by someone here at one point or another. Some of them have workarounds, some are waiting for fixes from Google.
I think if you try a few searches with the search button in this and the General section you'll find already lengthy discussions on most of those issues.
Click to expand...
Click to collapse
The only major issue I've had only happened once, and it happened for the first time yesterday: Without me touching the back button it started flashing and going back through the app I was in at great speed. It was rather frustrating but its only ever happened the one time.
What some people forget is that the Nexus One also had a lot of problems apon release,
All was ironed out by google
JD
distortedloop said:
Maybe even a fastboot oem unlock again to force a TOTAL WIPE of the phone. Be careful, sdcard contents are wiped too.
Click to expand...
Click to collapse
Im gonna try this right now. thanks for your help
I was able to make one of the problems repeat.. seems cause of the case i have everytime i hit the power button my thumb seems to hold down the volume rocker right in the middle. i then unlock the phone while its still tying to catch up from something.. cause 4 seconds later it will vibrate 2-3 times and the phone is back to reg speed.. there something wrong with my rom or can ya make this happen too?
Yup I get most of these issues too, it really spoils the experience. Next time I'm not gonna get a google phone straight upon release, it's really not worth the hassle. Also does anyone have problems with the wifi? Mine is horribly weak its a joke, struggles with wifi from my bedroom which my laptop and old Iphone 2g handled fine
Sent from my Nexus S using XDA App

Nexus S Stuttering

Hey Everyone,
I am having some issues with my Nexus S (GSM). This does not happen on the stock rom but it seems to happen on any rom I flash and it becomes very annoying. The phone would be operating normally and out of nowhere it stutters and becomes extremely slow for about 5-10 seconds after it which it vibrates twice and back to normal again. I have also noticed that if the phone is idle it almost always goes through the slow process once I start it up.
If I increase the cpu to 1.2 ghz or higher the problem seems to appear more often.
I am hoping someone will help me fix it because the problem is extremely annoying when it happens during voice calls as it cuts out and the other person cannot hear me. If not I guess I will have to sell it.
Anyone have any solutions or has the same issues?
I think I had the same problem from time to time, but only when I was using a case on my phone.
I would unlock the screen and the device would be super slow for a few seconds, then I'd get a couple of quick vibrations and it would be back to normal.
My guess was that the case was pressing one of the buttons in (maybe volume?) while unlocking and it somehow caused the retardation.
I haven't seen that problem since removing the case -- though maybe it was a coincidence and I'm using a different rom that fixed it? Not sure.
In any event I'm using NSCollab 1.0.39 if you want to give it a try.
Are u doing fresh installs when u switch between roms
Sent from my MIUI powered Nexus S 4g using XDA Premium App
mizunox said:
I think I had the same problem from time to time, but only when I was using a case on my phone.
I would unlock the screen and the device would be super slow for a few seconds, then I'd get a couple of quick vibrations and it would be back to normal.
My guess was that the case was pressing one of the buttons in (maybe volume?) while unlocking and it somehow caused the retardation.
I haven't seen that problem since removing the case -- though maybe it was a coincidence and I'm using a different rom that fixed it? Not sure.
In any event I'm using NSCollab 1.0.39 if you want to give it a try.
Click to expand...
Click to collapse
I already have tried and still no success. Usually when i restart the phone it fixes it temporarily but it comes back after some time.
I wipe the data, cache and dalvik cache every time I flash a new rom. So yes it is a fresh install...
Sent from my Google Nexus S using XDA App
Anyone else with any ideas on how to fix it?
Sent from my Google Nexus S using XDA App

Nexus 5 keeps crashing!

Managed to get myself one from the CPW yesterday afternoon, and since then I think my new phone has crashed about 150 times. Every time I open any browser app, it crashes. If I use the loud speaker then which back to earpiece while on a call, it crashes. The list goes on.
Anyone else experiencing anything like this?
I got mine from CPW and now had a single thing crash! A few apps have lagged for a second or two but that's becuase they haven't been updated I'm assuming.
But as far as the OS is concerned I have not had these problems. Maybe something went wrong during your update? I'd try a reset.
Sent from my Nexus 5 using xda app-developers app
stennett said:
I got mine from CPW and now had a single thing crash! A few apps have lagged for a second or two but that's becuase they haven't been updated I'm assuming.
But as far as the OS is concerned I have not had these problems. Maybe something went wrong during your update? I'd try a reset.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Thanks for the reply. Just tried a factory reset. I noticed that I didn't need to download the update this time. As soon as I tried a few of the apps it crashed.
Any other ideas?
JamesMcL13 said:
Thanks for the reply. Just tried a factory reset. I noticed that I didn't need to download the update this time. As soon as I tried a few of the apps it crashed.
Any other ideas?
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Click to collapse
i had the play store crash on me quite abit when browsing my app purchase history, also the main launcher a couple of times. i don't think it's *quite* ready for primetime just yet. the price of being an early adopter i suppose.
Yeah suppose it is. I'm having to take it back today. It's restarting every 2 mins. Gutted!
JamesMcL13 said:
Managed to get myself one from the CPW yesterday afternoon, and since then I think my new phone has crashed about 150 times. Every time I open any browser app, it crashes. If I use the loud speaker then which back to earpiece while on a call, it crashes. The list goes on.
Anyone else experiencing anything like this?
Click to expand...
Click to collapse
The camera app crashed multiple times even after a reboot.
Also, when I was trying to search contacts the google search crashed.
I'm also having seemingly random crashes. At least a few times a day. No pattern. Could be from pressing the power button. Watching a video on YouTube. Just typing into this box. Anything. I already tried doing a factory reset. No luck.
Maybe a bad flash? Reflash factory image if it still crashes, return it. I've been using mine since Monday, the only thing that crashed was Firefox Beta but that's fixed now with the new update.
Had my nexus 5 for about 3 days now.
It randomly restarts through out the day,
I'll be watching youtube videos with the youtube app I'll just watch the volume bar just go to 0 when I'm not even touching the volume buttons, I'll turn it back up only for it to auto turn back down.
Today I'm having issues with the camera, very time load the camera and try to take a picture, it will just freeze and the phone will reboot.
I've also had issues with the WiFi connecting to my network, like I have to trick it into connecting.
I want to love this phone but all of this random crap is pissing me off.
bobafuzz said:
Maybe a bad flash? Reflash factory image if it still crashes, return it. I've been using mine since Monday, the only thing that crashed was Firefox Beta but that's fixed now with the new update.
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Click to collapse
I'll give this a shot and report back!
How to understand crashed? Rebooted or just your apps crashed on it?
If only apps, it might be 'cause they are not compatible with Android KitKat yet.
Simonna said:
How to understand crashed? Rebooted or just your apps crashed on it?
If only apps, it might be 'cause they are not compatible with Android KitKat yet.
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Click to collapse
For me it freezes up for around 5-10 seconds then restarts. There is no usage Or app associated.
Tried reloading the stock image. No difference. RMA it is!
Nexus 5 problem list:
Oops...my earlier reported problems with crashing were resolved after simply restarting phone...
Wow...I haven't had a single crash on Android from 1.6 all the way to 4.4.2 now. Guess I'm just lucky. I did have a Moto X that kept rebooting though, but it turned out to be a bad RAM chip. Maybe thats the problem here?

[Q] screen won't come on

twice now when I press my power button my phone won't turn on. it seems to happen randomly, i pull it out of my pocket and I can't get it to turn on. I end up having to hold the button for like 30 seconds? and then it hard-restarts and everything is back to working fine.
I'm using Cataclysm with Franco.kernel
Qi still beeps when i set my phone on it.
think this is a rom/kernel issue or hardware?
cataclysm + franco gets such amazing battery life :victory:
glitchhawk said:
twice now when I press my power button my phone won't turn on. it seems to happen randomly, i pull it out of my pocket and I can't get it to turn on. I end up having to hold the button for like 30 seconds? and then it hard-restarts and everything is back to working fine.
I'm using Cataclysm with Franco.kernel
Qi still beeps when i set my phone on it.
think this is a rom/kernel issue or hardware?
cataclysm + franco gets such amazing battery life :victory:
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Click to collapse
Im blaming it on the rom
markdapimp said:
Im blaming it on the rom
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Click to collapse
alright thanks.
markdapimp said:
Im blaming it on the rom
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Click to collapse
I don't know about that!! B/C I'm using the same ROM from day 1 no problems like that. I suggest flash another kernel see what happens:good:
I also had this problem about 3 or 4 times. I was always using stock kitkat and it happened with both stock kernel and franco kernel.
i swapped it up completely and am running KANGAKAT with elementX. we'll see what happens! thanks for the answers everybody.
Had the same issue. Called goggle to get RMA. It just arrived today. The sad part is this one is going right back because everytime I try to install a widget, the launcher crashes (stock launcher and 3rd party). I barely have any apps installed at this point. Looking like a faulty device. My original works fine besides the random instance of the screen not coming back on. Thought I was the only one since I started a topic about this a few weeks ago and got no replies. I'm 100% stock and unrooted
Sent from my Nexus 5 using Tapatalk
sitinon327 said:
Had the same issue. Called goggle to get RMA. It just arrived today. The sad part is this one is going right back because everytime I try to install a widget, the launcher crashes (stock launcher and 3rd party). I barely have any apps installed at this point. Looking like a faulty device. My original works fine besides the random instance of the screen not coming back on. Thought I was the only one since I started a topic about this a few weeks ago and got no replies. I'm 100% stock and unrooted
Sent from my Nexus 5 using Tapatalk
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Click to collapse
This problem started with me after I installed the Franko Kernel.
Spent the whole night reverting to stock.
Not sure what I uninstalled, but my widgets are now working again. Still no idea what causes the screen to randomly not turn back on. Hoping this one doesn't have the same issue
Sent from my Nexus 5 using Tapatalk

Nexus 5 screen flickering

hello, i have serious problem with my nexus 5. it started yesterday ago when my phone wont accept any phone call but i received message about the missed call. Starting from there its getting worser, my screen keep flickers and black screen of death and the display wont function. I keep restart the phone but the problem keeps happen. Its only working temporarily when using gallery, hangouts but when using it for calls, its keep disconnect. Today is much worser, i cant even use it. its just flickering and black screen after restart. Cant even pass the home screen. factory rest 2 times dont solve the problems, but when i enter clockworkmod, its working fine. No screen flickers and everything. Help please!
Have you tried flashing a new kernel or ROM?
Sent from my iPhone 6 using Tapatalk
_MetalHead_ said:
Have you tried flashing a new kernel or ROM?
Sent from my iPhone 6 using Tapatalk
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not yet, but how? my pc wont detect my nexus 5 when i try to use Wugfresh to make my nexus 5 return to stock. The only thing that is working in my phone is the custom recovery

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