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Nexus 5 not shutting down. instead restarts

When I long press the power button and choose shut down it does not shut down. It restarts. If I choose shutdown a 2nd time, it will then actually shutdown

Strange, never heard of this. This is a constant trend? I suppose if I were in your shoes I'd do one of two things:
1) Factory reset
2) Use Fastboot to unlock the bootloader and then flash the factory image via fastboot again
Although, I am not sure either of these options will solve the problem they are the first two steps I would take to resolve it.

Had this once!

Happened to me a little earlier too...

I bet in every one of these cases the phone was plugged in and or charging...yes or no?
Ive had it happen to me too, but it was plugged in

The phone is still stock and it wasn't charging

mobileboost said:
The phone is still stock and it wasn't charging
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Don't worry, my new N5 does exactly the same, as I just found out 10 minutes ago. Seems like a new and glorious KK 4.4 bug to me.

Valynor said:
Don't worry, my new N5 does exactly the same, as I just found out 10 minutes ago. Seems like a new and glorious KK 4.4 bug to me.
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Click to collapse
Mine does exactly the same! I hope it is a K4,4 bug as well.

Mine works ok and powers off

Mine does this too every time. Not plugged in to charger or anything.
Sent from my Nexus 5 using xda app-developers app

mine does this once in a while also...

Mine did this the very first time I tried to shut it down after getting it on release. However it has behaved correctly ever since.

I had this yesterday as well, I'm glad I found this thread because I thought something was up with mine, hopefully they'll fix it in the next update.

can anyone that is having this frequently check whether just after one of these reboots there is a file in /proc called last_kmsg?
thanks!

P.Mobile said:
mine does this once in a while also...
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ditto
Sent from my Nexus 5 using XDA Premium 4 mobile app

koe1974 said:
ditto
Sent from my Nexus 5 using XDA Premium 4 mobile app
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This happens to me quite frequently as well. Glad I am not the only one..
4.4.1 I can smell it coming!

same here.. with 4.4.2 too =(

mobileboost said:
When I long press the power button and choose shut down it does not shut down. It restarts. If I choose shutdown a 2nd time, it will then actually shutdown
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It automatically turns on after I shut it off'',,'it's annoying

Long pressing the power buttton for about 10 seconds is the same as a battery pull afaik, so not sure this a bug.

the described issue happened to me a few times but I'm sure is due to the case I have - basically the power button is re-pressed and the phone turns on after being shut down. other than that never used power off too much after going custom rom - most of them have a reboot option and the phone is pretty much on 24/7.

Nexus 5 brick from first setup?

Today I got my nexus 5, but unfortunately I have a lot of problems. After entering my Google account information and walk away for 5 minutes, my phone was locked. When I came back, I wanted to unlock my phone. My phone failed, and the screen remained black. I tried to play, what with the buttons, but the screen remained black. I received some weird stripes, and the phone was very hot. After a while the phone restarts, and came back in android. Then I got an update to 4.4.2, after restarting everything seemed to work well. After an hour I got the same problems again, phone failed, and the screen remained black and locked. I get a message about QHUSB_BULK driver is not installed, and MTP failed.
Phone is factory and nothing is installed, it was the first setup.
So now I'm still with a black screen and locked phone

First try a reset looks like a screen issue though
Sent from my Nexus 5 using XDA Premium 4 mobile app

hyelton said:
First try a reset looks like a screen issue though
Sent from my Nexus 5 using XDA Premium 4 mobile app
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Click to collapse
How to reset, I cant shutdown the phone, the screen is black and I see no shutdown button.

Make sure it's charged. Press and hold the power button (for 15 seconds or so). But it sounds like you may need to RMA it. I'd be contacting Google if I were you.

marleyfan61 said:
Make sure it's charged. Press and hold the power button (for 15 seconds or so). But it sounds like you may need to RMA it. I'd be contacting Google if I were you.
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The Nexus 5 sending for RMA and received a new Nexus 5, thnx

THANK YOU
marleyfan61 said:
Make sure it's charged. Press and hold the power button (for 15 seconds or so). But it sounds like you may need to RMA it. I'd be contacting Google if I were you.
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Friend, thank you for using help, comm was the same problem and following your instructions, the phone is working again Lol
sorry my english .. :laugh: :good:

[Q] Nexus 5 bootloop, can't access recovery

My Nexus 5 is stuck in a bootloop. Each time through the loop, it gets to the Google logo, and then reboots. Each loop takes about 3-4 seconds. If I hold the correct keys to get to the bootloader, it still keeps looping, just looping to the bootloader screen, not the Google logo screen. I have tried letting go of the keys after different lengths of time, and I can never get it to stay at the bootloader, it just keeps looping.
And so, I cannot access recovery.
I should not that this is the phone's behavior while it is plugged in. If it is unplugged, it immediately ceases the bootloop and just goes completely dead, unresponsive.
Any ideas, guys?
Thanks!

If you can access the bootloader it's fixable. Flash the factory image.

Deivore said:
My Nexus 5 is stuck in a bootloop. Each time through the loop, it gets to the Google logo, and then reboots. Each loop takes about 3-4 seconds. If I hold the correct keys to get to the bootloader, it still keeps looping, just looping to the bootloader screen, not the Google logo screen. I have tried letting go of the keys after different lengths of time, and I can never get it to stay at the bootloader, it just keeps looping.
And so, I cannot access recovery.
I should not that this is the phone's behavior while it is plugged in. If it is unplugged, it immediately ceases the bootloop and just goes completely dead, unresponsive.
Any ideas, guys?
Thanks!
Click to expand...
Click to collapse
Leave out on the charger for a couple of hours and try again
Sent from my Nexus 5 using XDA Free mobile app

I had same problem. The power switch is stuck and needs to be replaced. BTW did you drop your N5 and after that this problem occurred ?
I got mine replaced at LG service center.
Sent from my Nexus 5 using XDA Free mobile app

Thanks for the info. Nope, I hadn't recently dropped it.

Deivore said:
My Nexus 5 is stuck in a bootloop. Each time through the loop, it gets to the Google logo, and then reboots. Each loop takes about 3-4 seconds. If I hold the correct keys to get to the bootloader, it still keeps looping, just looping to the bootloader screen, not the Google logo screen. I have tried letting go of the keys after different lengths of time, and I can never get it to stay at the bootloader, it just keeps looping.
And so, I cannot access recovery.
I should not that this is the phone's behavior while it is plugged in. If it is unplugged, it immediately ceases the bootloop and just goes completely dead, unresponsive.
Any ideas, guys?
Thanks!
Click to expand...
Click to collapse
hi i have the same problem... i just kept fidgeting with the power button and tryin to pull it outwards till the phone actually switched onn..
i feel this usually happens on the weekend lol
are u on any ROM ... im on PA dunno if thats what causing this ?!
it may be the power button since that makes sense .. but i managed to turn my phone on past 3 weekends .. so it could be a software problem as well ??

jeetash said:
hi i have the same problem... i just kept fidgeting with the power button and tryin to pull it outwards till the phone actually switched onn..
i feel this usually happens on the weekend lol
are u on any ROM ... im on PA dunno if thats what causing this ?!
it may be the power button since that makes sense .. but i managed to turn my phone on past 3 weekends .. so it could be a software problem as well ??
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Click to collapse
Software can't stop your phone from turning on If pulling out the power button allows it to boot.
Sent from my Nexus 5 using Tapatalk

jeetash said:
hi i have the same problem... i just kept fidgeting with the power button and tryin to pull it outwards till the phone actually switched onn..
i feel this usually happens on the weekend lol
are u on any ROM ... im on PA dunno if thats what causing this ?!
it may be the power button since that makes sense .. but i managed to turn my phone on past 3 weekends .. so it could be a software problem as well ??
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Click to collapse
It's the power button. I had the same issue on another device. It went away for awhile and then came back. Replacing the power button fixed it
Sent from my Nexus 5 using XDA Free mobile app

Same problem
rootSU said:
Software can't stop your phone from turning on If pulling out the power button allows it to boot.
Sent from my Nexus 5 using Tapatalk
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I am also facing same problem..
wat should I do ??

friendankit7 said:
I am also facing same problem..
wat should I do ??
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Click to collapse
I think all the answers are in this thread already.
If it wont boot to bootloader and keeps rebooting, its power button issue and needs to be repaired

rootSU said:
I think all the answers are in this thread already.
If it wont boot to bootloader and keeps rebooting, its power button issue and needs to be repaired
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Click to collapse
Is it possible to get the phone replaced ?
I bought it from Australia but am using it in India.
Is it possible to get it replaced it in India ?

friendankit7 said:
Is it possible to get the phone replaced ?
I bought it from Australia but am using it in India.
Is it possible to get it replaced it in India ?
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Click to collapse
I.couldn't tell you. May be best to contact LG
Sent from my Nexus 5 using Tapatalk

rootSU said:
I.couldn't tell you. May be best to contact LG
Sent from my Nexus 5 using Tapatalk
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Thanks
I will connect with Google Play Store.

jd1639 said:
It's the power button. I had the same issue on another device. It went away for awhile and then came back. Replacing the power button fixed it
Sent from my Nexus 5 using XDA Free mobile app
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Click to collapse
Yeap. Had the same problem. Saw this post. Used a multimeter to check the Power Button failure. Terminals are shown to be shorted, even when it is not clicked. Swap the button out with a newer button. Problem solved

Xpidey said:
Yeap. Had the same problem. Saw this post. Used a multimeter to check the Power Button failure. Terminals are shown to be shorted, even when it is not clicked. Swap the button out with a newer button. Problem solved
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If you don't mind me asking, where did you purchase your newer button?

hi everyone
also had a boot loop issue.as soon as i plug in the power cable to charge it boot loops
got the power button replaced but its still not booting up?
any other ideas?
i can get into bootloader i can reboot or power off from there fine
if i chose recovery tho.it doesnt go into recovery>
help please
Mayur

[Q] Bootloop randomly!!!

I literally just woke up this morning and its stuck in a bootloop. It constantly reboots, and when i get into recovery mode it waits a second and then selects the thing thats on-screen. Really aggravating. Every time i use recovery i can only get upto either Restart bootloader<Start>Poweroff before it selects whats on screen.... This is the weirdest problem ever it boots into recovery why the F*** would it not let me select what i want. Is there a way to manually do anything through ADB??? Wasnt even flashing anything, was on the same custom rom for a few months.

Extreme solution if better one isn't found: flash factory image
Sent from my Nexus 5 using XDA Premium 4 mobile app

Sounds like another stuck power button.

rootSU said:
Sounds like another stuck power button.
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Yep its exactly that, someone told me to tap it repeatedly under the power button and it booted up for a few seconds. Im rooted and i cant remember how long ive had it, can i RMA it? Ive still got all my personal stuff on it which puts me in a dilemma :S

GalaxySN00B:0 said:
Yep its exactly that, someone told me to tap it repeatedly under the power button and it booted up for a few seconds. Im rooted and i cant remember how long ive had it, can i RMA it? Ive still got all my personal stuff on it which puts me in a dilemma :S
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Click to collapse
If you bought it from Google play, you can RMA it in its current state. LG where you send it if you bought it anywhere else, can be a bit trickier.
You may be able to pull the power button a bit to aliviate the issue

rootSU said:
If you bought it from Google play, you can RMA it in its current state. LG where you send it if you bought it anywhere else, can be a bit trickier.
You may be able to pull the power button a bit to aliviate the issue
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Thanks for that, I did buy it from Google and ive got the box so thats a plus. How will i tell them whats wrong with it, through email or do you have to ring them up and tell them?

GalaxySN00B:0 said:
Thanks for that, I did buy it from Google and ive got the box so thats a plus. How will i tell them whats wrong with it, through email or do you have to ring them up and tell them?
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I've no idea, never had to RMA. Just tell them the truth. It's rebooting and cannot boot into anything because you suspect a stuck power button

rootSU said:
I've no idea, never had to RMA. Just tell them the truth. It's rebooting and cannot boot into anything because you suspect a stuck power button
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Noted, thanks again

No probs

Nexus 5 repeatedly shows Google logo

My Nexus 5 is stuck on boot loop. It won't turn on its own. The moment i connect to a charger, the Google logo flashes and the phone vibrates and after a few seconds does the same thing. Please help. I am unable to go to the recovery screen either. Please help if any of you have faced similar issues. I am in India. 16 GB Nexus 5, bought in January.

History of what happened?
Sent from my Nexus 5

shuvabrata said:
My Nexus 5 is stuck on boot loop. It won't turn on its own. The moment i connect to a charger, the Google logo flashes and the phone vibrates and after a few seconds does the same thing. Please help. I am unable to go to the recovery screen either. Please help if any of you have faced similar issues. I am in India. 16 GB Nexus 5, bought in January.
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Click to collapse
Sounds like the power button is stuck. Try pushing it hard many times but you'll probably have to have it replaced.
Sent from my Nexus 5 using XDA Free mobile app

Well i banged the phone down on sofa in frustration. And now its back to working normally. Spoke to Google Play support as well and they suggested to keep the phone in Safe Mode and observe if it happens again. I think its a loose power button problem and not really anything to do with the apps or S/W. What do you guys suggest?

shuvabrata said:
Well i banged the phone down on sofa in frustration. And now its back to working normally. Spoke to Google Play support as well and they suggested to keep the phone in Safe Mode and observe if it happens again. I think its a loose power button problem and not really anything to do with the apps or S/W. What do you guys suggest?
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Click to collapse
Since it's up and running now, you can't technically file a RMA. If this issue pops up again, instead of banging your phone, call support and setup RMA.
- Sent from an IceCold Hammerhead!

vin4yak said:
Since it's up and running now, you can't technically file a RMA. If this issue pops up again, instead of banging your phone, call support and setup RMA.
- Sent from an IceCold Hammerhead!
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Wish i knew that before. Now i have 2 months left of warranty and i don't know what to do?

If it is good til your warranty expires... Then acts up. It can be fixed for a reasonable cost.