My Nexus 5 is stuck on boot loop. It won't turn on its own. The moment i connect to a charger, the Google logo flashes and the phone vibrates and after a few seconds does the same thing. Please help. I am unable to go to the recovery screen either. Please help if any of you have faced similar issues. I am in India. 16 GB Nexus 5, bought in January.
History of what happened?
Sent from my Nexus 5
shuvabrata said:
My Nexus 5 is stuck on boot loop. It won't turn on its own. The moment i connect to a charger, the Google logo flashes and the phone vibrates and after a few seconds does the same thing. Please help. I am unable to go to the recovery screen either. Please help if any of you have faced similar issues. I am in India. 16 GB Nexus 5, bought in January.
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Click to collapse
Sounds like the power button is stuck. Try pushing it hard many times but you'll probably have to have it replaced.
Sent from my Nexus 5 using XDA Free mobile app
Well i banged the phone down on sofa in frustration. And now its back to working normally. Spoke to Google Play support as well and they suggested to keep the phone in Safe Mode and observe if it happens again. I think its a loose power button problem and not really anything to do with the apps or S/W. What do you guys suggest?
shuvabrata said:
Well i banged the phone down on sofa in frustration. And now its back to working normally. Spoke to Google Play support as well and they suggested to keep the phone in Safe Mode and observe if it happens again. I think its a loose power button problem and not really anything to do with the apps or S/W. What do you guys suggest?
Click to expand...
Click to collapse
Since it's up and running now, you can't technically file a RMA. If this issue pops up again, instead of banging your phone, call support and setup RMA.
- Sent from an IceCold Hammerhead!
vin4yak said:
Since it's up and running now, you can't technically file a RMA. If this issue pops up again, instead of banging your phone, call support and setup RMA.
- Sent from an IceCold Hammerhead!
Click to expand...
Click to collapse
Wish i knew that before. Now i have 2 months left of warranty and i don't know what to do?
If it is good til your warranty expires... Then acts up. It can be fixed for a reasonable cost.
Related
Today I got my nexus 5, but unfortunately I have a lot of problems. After entering my Google account information and walk away for 5 minutes, my phone was locked. When I came back, I wanted to unlock my phone. My phone failed, and the screen remained black. I tried to play, what with the buttons, but the screen remained black. I received some weird stripes, and the phone was very hot. After a while the phone restarts, and came back in android. Then I got an update to 4.4.2, after restarting everything seemed to work well. After an hour I got the same problems again, phone failed, and the screen remained black and locked. I get a message about QHUSB_BULK driver is not installed, and MTP failed.
Phone is factory and nothing is installed, it was the first setup.
So now I'm still with a black screen and locked phone
First try a reset looks like a screen issue though
Sent from my Nexus 5 using XDA Premium 4 mobile app
hyelton said:
First try a reset looks like a screen issue though
Sent from my Nexus 5 using XDA Premium 4 mobile app
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Click to collapse
How to reset, I cant shutdown the phone, the screen is black and I see no shutdown button.
Make sure it's charged. Press and hold the power button (for 15 seconds or so). But it sounds like you may need to RMA it. I'd be contacting Google if I were you.
marleyfan61 said:
Make sure it's charged. Press and hold the power button (for 15 seconds or so). But it sounds like you may need to RMA it. I'd be contacting Google if I were you.
Click to expand...
Click to collapse
The Nexus 5 sending for RMA and received a new Nexus 5, thnx
THANK YOU
marleyfan61 said:
Make sure it's charged. Press and hold the power button (for 15 seconds or so). But it sounds like you may need to RMA it. I'd be contacting Google if I were you.
Click to expand...
Click to collapse
Friend, thank you for using help, comm was the same problem and following your instructions, the phone is working again Lol
sorry my english .. :laugh: :good:
Out of nowhere my power button magically no longer works. Kind of a huge deal since I use my phone for work a TON. At first I thought it was the ROM but then I rebooted into recovery and discovered it doesn't work in there either...... but by some sort of miracle though my phone magically boots itself up when I swap batteries in it....
I am rooted and running Beans 20.
Any help/ideas would be greatly appreciated!!
Sent from my SCH-I535 using Tapatalk 2
You can get an app called button savior from Google play that allows you to create on screen keys to turn off your screen.
Various xposed modules allow you to remap your physical keys. If you don't know about the xposed framework I highly suggest looking into it.
Furthermore I believe some custom roms have key mapping built in.
Sent from my QMV7A using Tapatalk
ImUnderTheBed said:
You can get an app called button savior from Google play that allows you to create on screen keys to turn off your screen.
Various xposed modules allow you to remap your physical keys. If you don't know about the xposed framework I highly suggest looking into it.
Furthermore I believe some custom roms have key mapping built in.
Sent from my QMV7A using Tapatalk
Click to expand...
Click to collapse
Yes I already got an app that will shut my screen off and lock it but what happens when my phone stops magically booting up all by itself??
Then I'm screwed.
:crying::crying:
flooritnfly said:
Yes I already got an app that will shut my screen off and lock it but what happens when my phone stops magically booting up all by itself??
Then I'm screwed.
:crying::crying:
Click to expand...
Click to collapse
Mine started doing the same thing.
flooritnfly said:
Out of nowhere my power button magically no longer works. Kind of a huge deal since I use my phone for work a TON. At first I thought it was the ROM but then I rebooted into recovery and discovered it doesn't work in there either...... but by some sort of miracle though my phone magically boots itself up when I swap batteries in it....
I am rooted and running Beans 20.
Any help/ideas would be greatly appreciated!!
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
My power button just started malfunctioning too. I'm on Odin barebones 4.1.2 stock and the problem persists.
It sounds like a lot of people are getting this problem. If you use that knowledge to your advantage, I've heard people convince Samsung it's a manufacturing problem and got it repaired outside of Warranty. The power button itself is sautered onto the motherboard, so unless you really trust a mobile repair company, best option is work directly with Samsung.
That being said, I'm going to look for an Xposed Framework module that can remap the power button.
I looked for one, didn't really find what I was looking for... selling mine on ebay now to pay for my new phone...
Sent from my HTC6525LVW using xda app-developers app
Wow. My power button just stopped working also.
My phone is stock.
I did replace the glass myself a couple months ago and it's been working fine until about a week ago. Was wondering if that had anything to do with it.
Interesting to see I'm not the only one having issues.
Kind of timely now that the S5 is coming out this week.
usho said:
Wow. My power button just stopped working also.
My phone is stock.
I did replace the glass myself a couple months ago and it's been working fine until about a week ago. Was wondering if that had anything to do with it.
Interesting to see I'm not the only one having issues.
Kind of timely now that the S5 is coming out this week.
Click to expand...
Click to collapse
This is happening to a lot of people. I'm sure the s4 will start having this problem followed by the s5 after a year and some months. Im done with samsung phones until they start using different parts. Actually thinking about the next nexus phone and hack a msata drive into it with a custom vacume formed case. The only reason I haven't owned one is because of the storage limitation. I think a 200+ gigabyte msata strapped to the back would fix that problem.
tmettler5 said:
Mine started doing the same thing.
Click to expand...
Click to collapse
sweeds said:
My power button just started malfunctioning too. I'm on Odin barebones 4.1.2 stock and the problem persists.
It sounds like a lot of people are getting this problem. If you use that knowledge to your advantage, I've heard people convince Samsung it's a manufacturing problem and got it repaired outside of Warranty. The power button itself is sautered onto the motherboard, so unless you really trust a mobile repair company, best option is work directly with Samsung.
That being said, I'm going to look for an Xposed Framework module that can remap the power button.
Click to expand...
Click to collapse
usho said:
Wow. My power button just stopped working also.
My phone is stock.
I did replace the glass myself a couple months ago and it's been working fine until about a week ago. Was wondering if that had anything to do with it.
Interesting to see I'm not the only one having issues.
Kind of timely now that the S5 is coming out this week.
Click to expand...
Click to collapse
Hey guys, mine originally starting messing up on Saturday, and then Sat night and all day Sun is was fine, and now it is doing it again. I even installed a new rom and it is still doing it so now I am convinced it is purely physical and not rom-related. What are you guys going to do?
I have the Wireless Phone Protection for my phone and am thinking about using that to my advantage to get a new device....question is I've never done it before. If I say I have a physical problem with my phone then won't Verizon want it returned? That will make me have to unroot it and bring it back to out of box state which is a big headache. What if I just say I lost it or it got stolen? Am I better off going that route?
EDIT: Also forgot to mention that along with these power button issues my S3 also will not reboot on its own. If I select Reboot (be it from the power button menu, notification pulldown, etc) it will just shut off and not reboot.....but if I yank the battery and put it back in it will then reboot to recovery. Same deal if I do a normal reboot, haven to yank and replace battery. You guys having these issues too?
So a couple of days ago my power button started acting wonkie as well. I would push it and it basically acted sticky. I would push once but it would register twice or as a long press. Either turning the screen on and off or bring up the reboot menu. So I did the xposed button remapping. Worked pretty well, but if I restarted the phone it would do a weird haptic feedback thing every couple of seconds before finally booting up.
So I wasn't satisfied with just living with it being a hardware issue. So I downloaded latest cleanrom to flash from cm11. I rebooted recovery and now it just vibrates every couple of seconds. Would not make it to twrp. It will get to cm Samsung boot screen but then just goes back to vibrating black screen. I took out battery and popped out power button but same results.
Any suggestions? Think power button can be fixed by repair shop or is it time to go back to my trusty droid incredible until I can upgrade.
Sent from my Nexus 7 using xda app-developers app
luland said:
So a couple of days ago my power button started acting wonkie as well. I would push it and it basically acted sticky. I would push once but it would register twice or as a long press. Either turning the screen on and off or bring up the reboot menu. So I did the xposed button remapping. Worked pretty well, but if I restarted the phone it would do a weird haptic feedback thing every couple of seconds before finally booting up.
So I wasn't satisfied with just living with it being a hardware issue. So I downloaded latest cleanrom to flash from cm11. I rebooted recovery and now it just vibrates every couple of seconds. Would not make it to twrp. It will get to cm Samsung boot screen but then just goes back to vibrating black screen. I took out battery and popped out power button but same results.
Any suggestions? Think power button can be fixed by repair shop or is it time to go back to my trusty droid incredible until I can upgrade.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
It can be fixed. There is also a way of temporarily making the power button work but I don't feel like explaining it again. If you do some searching there are at least 20 threads that have the temp fix in it.
ThePagel said:
It can be fixed. There is also a way of temporarily making the power button work but I don't feel like explaining it again. If you do some searching there are at least 20 threads that have the temp fix in it.
Click to expand...
Click to collapse
Link to the temp fix please?
Sent from my SCH-I535 using Tapatalk
My Nexus 5 is stuck in a bootloop. Each time through the loop, it gets to the Google logo, and then reboots. Each loop takes about 3-4 seconds. If I hold the correct keys to get to the bootloader, it still keeps looping, just looping to the bootloader screen, not the Google logo screen. I have tried letting go of the keys after different lengths of time, and I can never get it to stay at the bootloader, it just keeps looping.
And so, I cannot access recovery.
I should not that this is the phone's behavior while it is plugged in. If it is unplugged, it immediately ceases the bootloop and just goes completely dead, unresponsive.
Any ideas, guys?
Thanks!
If you can access the bootloader it's fixable. Flash the factory image.
Deivore said:
My Nexus 5 is stuck in a bootloop. Each time through the loop, it gets to the Google logo, and then reboots. Each loop takes about 3-4 seconds. If I hold the correct keys to get to the bootloader, it still keeps looping, just looping to the bootloader screen, not the Google logo screen. I have tried letting go of the keys after different lengths of time, and I can never get it to stay at the bootloader, it just keeps looping.
And so, I cannot access recovery.
I should not that this is the phone's behavior while it is plugged in. If it is unplugged, it immediately ceases the bootloop and just goes completely dead, unresponsive.
Any ideas, guys?
Thanks!
Click to expand...
Click to collapse
Leave out on the charger for a couple of hours and try again
Sent from my Nexus 5 using XDA Free mobile app
I had same problem. The power switch is stuck and needs to be replaced. BTW did you drop your N5 and after that this problem occurred ?
I got mine replaced at LG service center.
Sent from my Nexus 5 using XDA Free mobile app
Thanks for the info. Nope, I hadn't recently dropped it.
Deivore said:
My Nexus 5 is stuck in a bootloop. Each time through the loop, it gets to the Google logo, and then reboots. Each loop takes about 3-4 seconds. If I hold the correct keys to get to the bootloader, it still keeps looping, just looping to the bootloader screen, not the Google logo screen. I have tried letting go of the keys after different lengths of time, and I can never get it to stay at the bootloader, it just keeps looping.
And so, I cannot access recovery.
I should not that this is the phone's behavior while it is plugged in. If it is unplugged, it immediately ceases the bootloop and just goes completely dead, unresponsive.
Any ideas, guys?
Thanks!
Click to expand...
Click to collapse
hi i have the same problem... i just kept fidgeting with the power button and tryin to pull it outwards till the phone actually switched onn..
i feel this usually happens on the weekend lol
are u on any ROM ... im on PA dunno if thats what causing this ?!
it may be the power button since that makes sense .. but i managed to turn my phone on past 3 weekends .. so it could be a software problem as well ??
jeetash said:
hi i have the same problem... i just kept fidgeting with the power button and tryin to pull it outwards till the phone actually switched onn..
i feel this usually happens on the weekend lol
are u on any ROM ... im on PA dunno if thats what causing this ?!
it may be the power button since that makes sense .. but i managed to turn my phone on past 3 weekends .. so it could be a software problem as well ??
Click to expand...
Click to collapse
Software can't stop your phone from turning on If pulling out the power button allows it to boot.
Sent from my Nexus 5 using Tapatalk
jeetash said:
hi i have the same problem... i just kept fidgeting with the power button and tryin to pull it outwards till the phone actually switched onn..
i feel this usually happens on the weekend lol
are u on any ROM ... im on PA dunno if thats what causing this ?!
it may be the power button since that makes sense .. but i managed to turn my phone on past 3 weekends .. so it could be a software problem as well ??
Click to expand...
Click to collapse
It's the power button. I had the same issue on another device. It went away for awhile and then came back. Replacing the power button fixed it
Sent from my Nexus 5 using XDA Free mobile app
Same problem
rootSU said:
Software can't stop your phone from turning on If pulling out the power button allows it to boot.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
I am also facing same problem..
wat should I do ??
friendankit7 said:
I am also facing same problem..
wat should I do ??
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Click to collapse
I think all the answers are in this thread already.
If it wont boot to bootloader and keeps rebooting, its power button issue and needs to be repaired
rootSU said:
I think all the answers are in this thread already.
If it wont boot to bootloader and keeps rebooting, its power button issue and needs to be repaired
Click to expand...
Click to collapse
Is it possible to get the phone replaced ?
I bought it from Australia but am using it in India.
Is it possible to get it replaced it in India ?
friendankit7 said:
Is it possible to get the phone replaced ?
I bought it from Australia but am using it in India.
Is it possible to get it replaced it in India ?
Click to expand...
Click to collapse
I.couldn't tell you. May be best to contact LG
Sent from my Nexus 5 using Tapatalk
rootSU said:
I.couldn't tell you. May be best to contact LG
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Thanks
I will connect with Google Play Store.
jd1639 said:
It's the power button. I had the same issue on another device. It went away for awhile and then came back. Replacing the power button fixed it
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Yeap. Had the same problem. Saw this post. Used a multimeter to check the Power Button failure. Terminals are shown to be shorted, even when it is not clicked. Swap the button out with a newer button. Problem solved
Xpidey said:
Yeap. Had the same problem. Saw this post. Used a multimeter to check the Power Button failure. Terminals are shown to be shorted, even when it is not clicked. Swap the button out with a newer button. Problem solved
Click to expand...
Click to collapse
If you don't mind me asking, where did you purchase your newer button?
hi everyone
also had a boot loop issue.as soon as i plug in the power cable to charge it boot loops
got the power button replaced but its still not booting up?
any other ideas?
i can get into bootloader i can reboot or power off from there fine
if i chose recovery tho.it doesnt go into recovery>
help please
Mayur
I literally just woke up this morning and its stuck in a bootloop. It constantly reboots, and when i get into recovery mode it waits a second and then selects the thing thats on-screen. Really aggravating. Every time i use recovery i can only get upto either Restart bootloader<Start>Poweroff before it selects whats on screen.... This is the weirdest problem ever it boots into recovery why the F*** would it not let me select what i want. Is there a way to manually do anything through ADB??? Wasnt even flashing anything, was on the same custom rom for a few months.
Extreme solution if better one isn't found: flash factory image
Sent from my Nexus 5 using XDA Premium 4 mobile app
Sounds like another stuck power button.
rootSU said:
Sounds like another stuck power button.
Click to expand...
Click to collapse
Yep its exactly that, someone told me to tap it repeatedly under the power button and it booted up for a few seconds. Im rooted and i cant remember how long ive had it, can i RMA it? Ive still got all my personal stuff on it which puts me in a dilemma :S
GalaxySN00B:0 said:
Yep its exactly that, someone told me to tap it repeatedly under the power button and it booted up for a few seconds. Im rooted and i cant remember how long ive had it, can i RMA it? Ive still got all my personal stuff on it which puts me in a dilemma :S
Click to expand...
Click to collapse
If you bought it from Google play, you can RMA it in its current state. LG where you send it if you bought it anywhere else, can be a bit trickier.
You may be able to pull the power button a bit to aliviate the issue
rootSU said:
If you bought it from Google play, you can RMA it in its current state. LG where you send it if you bought it anywhere else, can be a bit trickier.
You may be able to pull the power button a bit to aliviate the issue
Click to expand...
Click to collapse
Thanks for that, I did buy it from Google and ive got the box so thats a plus. How will i tell them whats wrong with it, through email or do you have to ring them up and tell them?
GalaxySN00B:0 said:
Thanks for that, I did buy it from Google and ive got the box so thats a plus. How will i tell them whats wrong with it, through email or do you have to ring them up and tell them?
Click to expand...
Click to collapse
I've no idea, never had to RMA. Just tell them the truth. It's rebooting and cannot boot into anything because you suspect a stuck power button
rootSU said:
I've no idea, never had to RMA. Just tell them the truth. It's rebooting and cannot boot into anything because you suspect a stuck power button
Click to expand...
Click to collapse
Noted, thanks again
No probs
Hi all,
I've a Nexus 5, stock rom 4.4.4, rooted.
Since 3 or 4 days I have unwanted reboots. And today, my nexus powered off and didn't want to reboot.
Even I press the power button for a long time (more than a couple of minutes) , nothing happend.
The only thing I got, is when the device is plugged on usb charger : the nexus boot on the google logo then switch off and boot again on the google logo then switch off again and again and again....
I can't access bootloader or recovery...
Any ideas??? If the device is bricked, I just want to recover my. Is the flash memory could be recovered?
Thanks for your help.
Cheers
Please up !!
I need to recover my baby's pictures.....
I have exactly same problem on my Nexus 5 too. It dies right in my hands 2 days ago. I'm also not able to get even to the recovery, so I'm sending my device to RMA. Hopefully, I will get new unit or refund.
Srandista said:
I have exactly same problem on my Nexus 5 too. It dies right in my hands 2 days ago. I'm also not able to get even to the recovery, so I'm sending my device to RMA. Hopefully, I will get new unit or refund.
Click to expand...
Click to collapse
HI,
mine is rooted and I bought it december 2013. So i think I RMA it cause warrantly should be over...
lolokro said:
HI,
mine is rooted and I bought it december 2013. So i think I RMA it cause warrantly should be over...
Click to expand...
Click to collapse
Yeah, but here, where do I live, we have a 2 year warranty for products, so I should be still covered, thankfully.
I can RMA my device too. So Google will send me a refurbished one. My problem is that I still can't recover my data.
Sent from my HTC Desire using XDA Free mobile app
lolokro said:
I can RMA my device too. So Google will send me a refurbished one. My problem is that I still can't recover my data.
Sent from my HTC Desire using XDA Free mobile app
Click to expand...
Click to collapse
AFAIK you can't do anything if you don't have access to fastboot/recovery/Android. Duplicating important contents should a rule for everyone.
lolokro said:
I can RMA my device too. So Google will send me a refurbished one. My problem is that I still can't recover my data.
Sent from my HTC Desire using XDA Free mobile app
Click to expand...
Click to collapse
Well, but that's not a Google problem, you should backup your phone data on regular basis. Next time, use for example a Google Photos app, which will automatically backup your photos for free.
I hate the title of this thread
try pressing both volume buttons and then pluggin in into your computer (via usb cable), see if it goes and stay at download mode
So I finally got my Nexus 5 back. I received refurbished unit, and feels so good to be back on rooted Android again (was suffering with stock HTC One M7 during RMA)