Nexus 5 not shutting down. instead restarts - Nexus 5 Q&A, Help & Troubleshooting

When I long press the power button and choose shut down it does not shut down. It restarts. If I choose shutdown a 2nd time, it will then actually shutdown

Strange, never heard of this. This is a constant trend? I suppose if I were in your shoes I'd do one of two things:
1) Factory reset
2) Use Fastboot to unlock the bootloader and then flash the factory image via fastboot again
Although, I am not sure either of these options will solve the problem they are the first two steps I would take to resolve it.

Had this once!

Happened to me a little earlier too...

I bet in every one of these cases the phone was plugged in and or charging...yes or no?
Ive had it happen to me too, but it was plugged in

The phone is still stock and it wasn't charging

mobileboost said:
The phone is still stock and it wasn't charging
Click to expand...
Click to collapse
Don't worry, my new N5 does exactly the same, as I just found out 10 minutes ago. Seems like a new and glorious KK 4.4 bug to me.

Valynor said:
Don't worry, my new N5 does exactly the same, as I just found out 10 minutes ago. Seems like a new and glorious KK 4.4 bug to me.
Click to expand...
Click to collapse
Mine does exactly the same! I hope it is a K4,4 bug as well.

Mine works ok and powers off

Mine does this too every time. Not plugged in to charger or anything.
Sent from my Nexus 5 using xda app-developers app

mine does this once in a while also...

Mine did this the very first time I tried to shut it down after getting it on release. However it has behaved correctly ever since.

I had this yesterday as well, I'm glad I found this thread because I thought something was up with mine, hopefully they'll fix it in the next update.

can anyone that is having this frequently check whether just after one of these reboots there is a file in /proc called last_kmsg?
thanks!

P.Mobile said:
mine does this once in a while also...
Click to expand...
Click to collapse
ditto
Sent from my Nexus 5 using XDA Premium 4 mobile app

koe1974 said:
ditto
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
This happens to me quite frequently as well. Glad I am not the only one..
4.4.1 I can smell it coming!

same here.. with 4.4.2 too =(

mobileboost said:
When I long press the power button and choose shut down it does not shut down. It restarts. If I choose shutdown a 2nd time, it will then actually shutdown
Click to expand...
Click to collapse
It automatically turns on after I shut it off'',,'it's annoying

Long pressing the power buttton for about 10 seconds is the same as a battery pull afaik, so not sure this a bug.

the described issue happened to me a few times but I'm sure is due to the case I have - basically the power button is re-pressed and the phone turns on after being shut down. other than that never used power off too much after going custom rom - most of them have a reboot option and the phone is pretty much on 24/7.

Related

Nexus s problems

What's up xda forums.had a couple of concerns with my phone. my nexus s stock running 2.3.2 rooted and unlocked. Here are some of my issues so far
While driving and on the phone, sometimes the call drops after making a nasty sound and stays stuck on the hanging up screen and I can't make or receive a call till I reboot.
When turning the phone off sometimes and turning back on, the screen hangs for a while and 4 seconds later ill feel the phone vibrate 2-3 times and go back to normal in which its not lagging.
When opening my gallery the phone takes about 5 seconds to show me my thumbnails of my photos.it does this every time. Also when I take pictures it takes about 10 seconds to see the photo I took. When talking on the phone I drop alot of.calls or I hear the person sound like a chipmunk lol.
Is my phone messed up? Is the stock rom messed up? I flashed a stock image thru clockwork after I tried a alpha cm7build. Was it corrupted or is my phone a pos. My nexus one never gave me this many problems.
Any help would be great
Sent from my Nexus S using XDA App
No one has had these problems?
thejedimex said:
No one has had these problems?
Click to expand...
Click to collapse
Well, yeah, most of your problems have been mentioned by someone here at one point or another. Some of them have workarounds, some are waiting for fixes from Google.
I think if you try a few searches with the search button in this and the General section you'll find already lengthy discussions on most of those issues.
These problems started after you flashed back to stock?
Try clearing caches and reflash I guess.
Sent from my Nexus S using XDA App
Hostile89 said:
These problems started after you flashed back to stock?
Try clearing caches and reflash I guess.
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
Maybe even a fastboot oem unlock again to force a TOTAL WIPE of the phone. Be careful, sdcard contents are wiped too.
distortedloop said:
Well, yeah, most of your problems have been mentioned by someone here at one point or another. Some of them have workarounds, some are waiting for fixes from Google.
I think if you try a few searches with the search button in this and the General section you'll find already lengthy discussions on most of those issues.
Click to expand...
Click to collapse
The only major issue I've had only happened once, and it happened for the first time yesterday: Without me touching the back button it started flashing and going back through the app I was in at great speed. It was rather frustrating but its only ever happened the one time.
What some people forget is that the Nexus One also had a lot of problems apon release,
All was ironed out by google
JD
distortedloop said:
Maybe even a fastboot oem unlock again to force a TOTAL WIPE of the phone. Be careful, sdcard contents are wiped too.
Click to expand...
Click to collapse
Im gonna try this right now. thanks for your help
I was able to make one of the problems repeat.. seems cause of the case i have everytime i hit the power button my thumb seems to hold down the volume rocker right in the middle. i then unlock the phone while its still tying to catch up from something.. cause 4 seconds later it will vibrate 2-3 times and the phone is back to reg speed.. there something wrong with my rom or can ya make this happen too?
Yup I get most of these issues too, it really spoils the experience. Next time I'm not gonna get a google phone straight upon release, it's really not worth the hassle. Also does anyone have problems with the wifi? Mine is horribly weak its a joke, struggles with wifi from my bedroom which my laptop and old Iphone 2g handled fine
Sent from my Nexus S using XDA App

[Q] Why does my G2x keep shutting off randomly?

I've only had the phone for less than 24 hours and I'm ready to send it back. Someone help me out please.
My phone keeps shutting down randomly. I rooted, installed CWM (Yes the nvFlash), Installed Evils ROM from the dev section.
The phone shut down right before bed last night and it must have done it sometime through the night because I had to restart it in the morning. Today it turned off a couple of times and my logical thought was that it was the ROM.
I switched over to EaglesBlood 1.0.5 hoping it would be a little more stable. It took a little longer, but it still shut completely off.
Nevermind the battery life I just want it to stay on. I'm no genius, but I'm pretty decent with ADB and terminal if I can fix it. Let me know if I'm overlooking something.
this phone has several issues. check the rest of the forums. what you are experiencing is one of them and it only gets worse from here.....
unclemik9 said:
this phone has several issues. check the rest of the forums. what you are experiencing is one of them and it only gets worse from here.....
Click to expand...
Click to collapse
I've read most of the issues. I was hoping there was a way to fix it. I talked to a customer service rep at the Tmo store today. He said there is supposed to be an update released by the end of the month.
I rooted so I never have to worry about releases. Usually Cyanogen and his team are all over this kind of stuff. (Cue G1)
I really wanna know why it's doing it and how to fix it.
You by chance have an app that flashes the home buttons as a notification? When I deleted that, my random shut offs dropped...
Is it shut down? Or is the screen black? I get the occasional black screen... if you hit the power button the screen gets a little brighter... if it's that you can just do a hard reboot, power+volume up
Sent from my butt using XDA Premium App
Still not working
Okay I think this will help out. I'm been trying different ROM's for a couple of weeks now in an effort to get this to stop this is what's happening.
1. The phone shuts off completely and you need to pull the battery out to get it to turn on with the power button.
2. The phone turns off during a call or during use and starts up again with the boot animation.
3. Shuts off while charging in the middle of the night or while on the car charger.
What app needs deleted or removed? How do I do it? I'd like to post the solution up for anyone having this same problem.
BobbyDukes707 said:
You by chance have an app that flashes the home buttons as a notification? When I deleted that, my random shut offs dropped...
Is it shut down? Or is the screen black? I get the occasional black screen... if you hit the power button the screen gets a little brighter... if it's that you can just do a hard reboot, power+volume up
Sent from my butt using XDA Premium App
Click to expand...
Click to collapse
Download this Rom. It is based off of the GB update from LG and lets you keep root. It may solve your problem. http://forum.xda-developers.com/showthread.php?t=1158513
pdxmatts said:
Download this Rom. It is based off of the GB update from LG and lets you keep root. It may solve your problem. http://forum.xda-developers.com/showthread.php?t=1158513
Click to expand...
Click to collapse
I'm flashing this ROM now. I'll try running it for a few days and see if I get any improvements.
I hit the thanks button. I'll post what happens.
I am getting the same problem with my G2x randomly and whiles its charging and I have tried roms CM7 Nightly, EaglesBlood, Trigger, and MIUI but all start shutting off sooner or later. Tell me if that rom fixes yours.
Sent from my Transformer TF101 using XDA Premium App
It's a hardware problem unfortuantely
strung said:
It's a hardware problem unfortuantely
Click to expand...
Click to collapse
So should I send for another phone? Or try fixing this one?
strung said:
It's a hardware problem unfortuantely
Click to expand...
Click to collapse
not necessarily. never had a single reboot until the new baseband and rom combo I am running now. now i seem to lock up every time i take the phone off a full charge in the morning.
Another company to add to the "I will never buy a phone from this manufacturer again" category.
Kevc44485 said:
Another company to add to the "I will never buy a phone from this manufacturer again" category.
Click to expand...
Click to collapse
If you added a company for every time they had a flawed product, you'd end up making your own electronics.
Sent from my amazing LG G2x running Bionix Reloaded v1.4

Nexus 5 brick from first setup?

Today I got my nexus 5, but unfortunately I have a lot of problems. After entering my Google account information and walk away for 5 minutes, my phone was locked. When I came back, I wanted to unlock my phone. My phone failed, and the screen remained black. I tried to play, what with the buttons, but the screen remained black. I received some weird stripes, and the phone was very hot. After a while the phone restarts, and came back in android. Then I got an update to 4.4.2, after restarting everything seemed to work well. After an hour I got the same problems again, phone failed, and the screen remained black and locked. I get a message about QHUSB_BULK driver is not installed, and MTP failed.
Phone is factory and nothing is installed, it was the first setup.
So now I'm still with a black screen and locked phone
First try a reset looks like a screen issue though
Sent from my Nexus 5 using XDA Premium 4 mobile app
hyelton said:
First try a reset looks like a screen issue though
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
How to reset, I cant shutdown the phone, the screen is black and I see no shutdown button.
Make sure it's charged. Press and hold the power button (for 15 seconds or so). But it sounds like you may need to RMA it. I'd be contacting Google if I were you.
marleyfan61 said:
Make sure it's charged. Press and hold the power button (for 15 seconds or so). But it sounds like you may need to RMA it. I'd be contacting Google if I were you.
Click to expand...
Click to collapse
The Nexus 5 sending for RMA and received a new Nexus 5, thnx
THANK YOU
marleyfan61 said:
Make sure it's charged. Press and hold the power button (for 15 seconds or so). But it sounds like you may need to RMA it. I'd be contacting Google if I were you.
Click to expand...
Click to collapse
Friend, thank you for using help, comm was the same problem and following your instructions, the phone is working again Lol
sorry my english .. :laugh: :good:

Power button magically stopped working

Out of nowhere my power button magically no longer works. Kind of a huge deal since I use my phone for work a TON. At first I thought it was the ROM but then I rebooted into recovery and discovered it doesn't work in there either...... but by some sort of miracle though my phone magically boots itself up when I swap batteries in it....
I am rooted and running Beans 20.
Any help/ideas would be greatly appreciated!!
Sent from my SCH-I535 using Tapatalk 2
You can get an app called button savior from Google play that allows you to create on screen keys to turn off your screen.
Various xposed modules allow you to remap your physical keys. If you don't know about the xposed framework I highly suggest looking into it.
Furthermore I believe some custom roms have key mapping built in.
Sent from my QMV7A using Tapatalk
ImUnderTheBed said:
You can get an app called button savior from Google play that allows you to create on screen keys to turn off your screen.
Various xposed modules allow you to remap your physical keys. If you don't know about the xposed framework I highly suggest looking into it.
Furthermore I believe some custom roms have key mapping built in.
Sent from my QMV7A using Tapatalk
Click to expand...
Click to collapse
Yes I already got an app that will shut my screen off and lock it but what happens when my phone stops magically booting up all by itself??
Then I'm screwed.
:crying::crying:
flooritnfly said:
Yes I already got an app that will shut my screen off and lock it but what happens when my phone stops magically booting up all by itself??
Then I'm screwed.
:crying::crying:
Click to expand...
Click to collapse
Mine started doing the same thing.
flooritnfly said:
Out of nowhere my power button magically no longer works. Kind of a huge deal since I use my phone for work a TON. At first I thought it was the ROM but then I rebooted into recovery and discovered it doesn't work in there either...... but by some sort of miracle though my phone magically boots itself up when I swap batteries in it....
I am rooted and running Beans 20.
Any help/ideas would be greatly appreciated!!
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
My power button just started malfunctioning too. I'm on Odin barebones 4.1.2 stock and the problem persists.
It sounds like a lot of people are getting this problem. If you use that knowledge to your advantage, I've heard people convince Samsung it's a manufacturing problem and got it repaired outside of Warranty. The power button itself is sautered onto the motherboard, so unless you really trust a mobile repair company, best option is work directly with Samsung.
That being said, I'm going to look for an Xposed Framework module that can remap the power button.
I looked for one, didn't really find what I was looking for... selling mine on ebay now to pay for my new phone...
Sent from my HTC6525LVW using xda app-developers app
Wow. My power button just stopped working also.
My phone is stock.
I did replace the glass myself a couple months ago and it's been working fine until about a week ago. Was wondering if that had anything to do with it.
Interesting to see I'm not the only one having issues.
Kind of timely now that the S5 is coming out this week.
usho said:
Wow. My power button just stopped working also.
My phone is stock.
I did replace the glass myself a couple months ago and it's been working fine until about a week ago. Was wondering if that had anything to do with it.
Interesting to see I'm not the only one having issues.
Kind of timely now that the S5 is coming out this week.
Click to expand...
Click to collapse
This is happening to a lot of people. I'm sure the s4 will start having this problem followed by the s5 after a year and some months. Im done with samsung phones until they start using different parts. Actually thinking about the next nexus phone and hack a msata drive into it with a custom vacume formed case. The only reason I haven't owned one is because of the storage limitation. I think a 200+ gigabyte msata strapped to the back would fix that problem.
tmettler5 said:
Mine started doing the same thing.
Click to expand...
Click to collapse
sweeds said:
My power button just started malfunctioning too. I'm on Odin barebones 4.1.2 stock and the problem persists.
It sounds like a lot of people are getting this problem. If you use that knowledge to your advantage, I've heard people convince Samsung it's a manufacturing problem and got it repaired outside of Warranty. The power button itself is sautered onto the motherboard, so unless you really trust a mobile repair company, best option is work directly with Samsung.
That being said, I'm going to look for an Xposed Framework module that can remap the power button.
Click to expand...
Click to collapse
usho said:
Wow. My power button just stopped working also.
My phone is stock.
I did replace the glass myself a couple months ago and it's been working fine until about a week ago. Was wondering if that had anything to do with it.
Interesting to see I'm not the only one having issues.
Kind of timely now that the S5 is coming out this week.
Click to expand...
Click to collapse
Hey guys, mine originally starting messing up on Saturday, and then Sat night and all day Sun is was fine, and now it is doing it again. I even installed a new rom and it is still doing it so now I am convinced it is purely physical and not rom-related. What are you guys going to do?
I have the Wireless Phone Protection for my phone and am thinking about using that to my advantage to get a new device....question is I've never done it before. If I say I have a physical problem with my phone then won't Verizon want it returned? That will make me have to unroot it and bring it back to out of box state which is a big headache. What if I just say I lost it or it got stolen? Am I better off going that route?
EDIT: Also forgot to mention that along with these power button issues my S3 also will not reboot on its own. If I select Reboot (be it from the power button menu, notification pulldown, etc) it will just shut off and not reboot.....but if I yank the battery and put it back in it will then reboot to recovery. Same deal if I do a normal reboot, haven to yank and replace battery. You guys having these issues too?
So a couple of days ago my power button started acting wonkie as well. I would push it and it basically acted sticky. I would push once but it would register twice or as a long press. Either turning the screen on and off or bring up the reboot menu. So I did the xposed button remapping. Worked pretty well, but if I restarted the phone it would do a weird haptic feedback thing every couple of seconds before finally booting up.
So I wasn't satisfied with just living with it being a hardware issue. So I downloaded latest cleanrom to flash from cm11. I rebooted recovery and now it just vibrates every couple of seconds. Would not make it to twrp. It will get to cm Samsung boot screen but then just goes back to vibrating black screen. I took out battery and popped out power button but same results.
Any suggestions? Think power button can be fixed by repair shop or is it time to go back to my trusty droid incredible until I can upgrade.
Sent from my Nexus 7 using xda app-developers app
luland said:
So a couple of days ago my power button started acting wonkie as well. I would push it and it basically acted sticky. I would push once but it would register twice or as a long press. Either turning the screen on and off or bring up the reboot menu. So I did the xposed button remapping. Worked pretty well, but if I restarted the phone it would do a weird haptic feedback thing every couple of seconds before finally booting up.
So I wasn't satisfied with just living with it being a hardware issue. So I downloaded latest cleanrom to flash from cm11. I rebooted recovery and now it just vibrates every couple of seconds. Would not make it to twrp. It will get to cm Samsung boot screen but then just goes back to vibrating black screen. I took out battery and popped out power button but same results.
Any suggestions? Think power button can be fixed by repair shop or is it time to go back to my trusty droid incredible until I can upgrade.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
It can be fixed. There is also a way of temporarily making the power button work but I don't feel like explaining it again. If you do some searching there are at least 20 threads that have the temp fix in it.
ThePagel said:
It can be fixed. There is also a way of temporarily making the power button work but I don't feel like explaining it again. If you do some searching there are at least 20 threads that have the temp fix in it.
Click to expand...
Click to collapse
Link to the temp fix please?
Sent from my SCH-I535 using Tapatalk

[Q] Nexus 5 bootloop, can't access recovery

My Nexus 5 is stuck in a bootloop. Each time through the loop, it gets to the Google logo, and then reboots. Each loop takes about 3-4 seconds. If I hold the correct keys to get to the bootloader, it still keeps looping, just looping to the bootloader screen, not the Google logo screen. I have tried letting go of the keys after different lengths of time, and I can never get it to stay at the bootloader, it just keeps looping.
And so, I cannot access recovery.
I should not that this is the phone's behavior while it is plugged in. If it is unplugged, it immediately ceases the bootloop and just goes completely dead, unresponsive.
Any ideas, guys?
Thanks!
If you can access the bootloader it's fixable. Flash the factory image.
Deivore said:
My Nexus 5 is stuck in a bootloop. Each time through the loop, it gets to the Google logo, and then reboots. Each loop takes about 3-4 seconds. If I hold the correct keys to get to the bootloader, it still keeps looping, just looping to the bootloader screen, not the Google logo screen. I have tried letting go of the keys after different lengths of time, and I can never get it to stay at the bootloader, it just keeps looping.
And so, I cannot access recovery.
I should not that this is the phone's behavior while it is plugged in. If it is unplugged, it immediately ceases the bootloop and just goes completely dead, unresponsive.
Any ideas, guys?
Thanks!
Click to expand...
Click to collapse
Leave out on the charger for a couple of hours and try again
Sent from my Nexus 5 using XDA Free mobile app
I had same problem. The power switch is stuck and needs to be replaced. BTW did you drop your N5 and after that this problem occurred ?
I got mine replaced at LG service center.
Sent from my Nexus 5 using XDA Free mobile app
Thanks for the info. Nope, I hadn't recently dropped it.
Deivore said:
My Nexus 5 is stuck in a bootloop. Each time through the loop, it gets to the Google logo, and then reboots. Each loop takes about 3-4 seconds. If I hold the correct keys to get to the bootloader, it still keeps looping, just looping to the bootloader screen, not the Google logo screen. I have tried letting go of the keys after different lengths of time, and I can never get it to stay at the bootloader, it just keeps looping.
And so, I cannot access recovery.
I should not that this is the phone's behavior while it is plugged in. If it is unplugged, it immediately ceases the bootloop and just goes completely dead, unresponsive.
Any ideas, guys?
Thanks!
Click to expand...
Click to collapse
hi i have the same problem... i just kept fidgeting with the power button and tryin to pull it outwards till the phone actually switched onn..
i feel this usually happens on the weekend lol
are u on any ROM ... im on PA dunno if thats what causing this ?!
it may be the power button since that makes sense .. but i managed to turn my phone on past 3 weekends .. so it could be a software problem as well ??
jeetash said:
hi i have the same problem... i just kept fidgeting with the power button and tryin to pull it outwards till the phone actually switched onn..
i feel this usually happens on the weekend lol
are u on any ROM ... im on PA dunno if thats what causing this ?!
it may be the power button since that makes sense .. but i managed to turn my phone on past 3 weekends .. so it could be a software problem as well ??
Click to expand...
Click to collapse
Software can't stop your phone from turning on If pulling out the power button allows it to boot.
Sent from my Nexus 5 using Tapatalk
jeetash said:
hi i have the same problem... i just kept fidgeting with the power button and tryin to pull it outwards till the phone actually switched onn..
i feel this usually happens on the weekend lol
are u on any ROM ... im on PA dunno if thats what causing this ?!
it may be the power button since that makes sense .. but i managed to turn my phone on past 3 weekends .. so it could be a software problem as well ??
Click to expand...
Click to collapse
It's the power button. I had the same issue on another device. It went away for awhile and then came back. Replacing the power button fixed it
Sent from my Nexus 5 using XDA Free mobile app
Same problem
rootSU said:
Software can't stop your phone from turning on If pulling out the power button allows it to boot.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
I am also facing same problem..
wat should I do ??
friendankit7 said:
I am also facing same problem..
wat should I do ??
Click to expand...
Click to collapse
I think all the answers are in this thread already.
If it wont boot to bootloader and keeps rebooting, its power button issue and needs to be repaired
rootSU said:
I think all the answers are in this thread already.
If it wont boot to bootloader and keeps rebooting, its power button issue and needs to be repaired
Click to expand...
Click to collapse
Is it possible to get the phone replaced ?
I bought it from Australia but am using it in India.
Is it possible to get it replaced it in India ?
friendankit7 said:
Is it possible to get the phone replaced ?
I bought it from Australia but am using it in India.
Is it possible to get it replaced it in India ?
Click to expand...
Click to collapse
I.couldn't tell you. May be best to contact LG
Sent from my Nexus 5 using Tapatalk
rootSU said:
I.couldn't tell you. May be best to contact LG
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Thanks
I will connect with Google Play Store.
jd1639 said:
It's the power button. I had the same issue on another device. It went away for awhile and then came back. Replacing the power button fixed it
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Yeap. Had the same problem. Saw this post. Used a multimeter to check the Power Button failure. Terminals are shown to be shorted, even when it is not clicked. Swap the button out with a newer button. Problem solved
Xpidey said:
Yeap. Had the same problem. Saw this post. Used a multimeter to check the Power Button failure. Terminals are shown to be shorted, even when it is not clicked. Swap the button out with a newer button. Problem solved
Click to expand...
Click to collapse
If you don't mind me asking, where did you purchase your newer button?
hi everyone
also had a boot loop issue.as soon as i plug in the power cable to charge it boot loops
got the power button replaced but its still not booting up?
any other ideas?
i can get into bootloader i can reboot or power off from there fine
if i chose recovery tho.it doesnt go into recovery>
help please
Mayur

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