Received my moto g US version by surprise today. What a smooth phone. And then I found a couple dead pixels near the center. Still not sure whether to return it or replace it.
Sent from my XT1034 using Tapatalk 2
I've been using mine all day today and I love it. It sucks that you got one with a defective screen. I'd just get it replaced under warranty if you don't mind going a bit longer without one.
Sent from my XT1034 using xda app-developers app
x2h said:
Received my moto g US version by surprise today. What a smooth phone. And then I found a couple dead pixels near the center. Still not sure whether to return it or replace it.
Sent from my XT1034 using Tapatalk 2
Click to expand...
Click to collapse
Did you pay for a phone with 2 dead pixels or did you pay for a phone with no dead pixels? Just replace it. I don't know why you guys wait so long or feel any guilt about asking for a replacement.
are you sure its dead pixel or stuck pixel?
read my this post http://www.thinkdigit.com/forum/mobiles-tablets/179491-stuck-pixels-tablet-screen.html#post2034055
Ankush menat said:
are you sure its dead pixel or stuck pixel?
read my this post http://www.thinkdigit.com/forum/mobiles-tablets/179491-stuck-pixels-tablet-screen.html#post2034055
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Click to collapse
It's white pixels on black background. I tried several apps to fix it but no luck.
Sent from my XT1034 using Tapatalk 2
Chatted online with cs and they gave me the phone number to call for a return tomorrow.
Sent from my XT1034 using Tapatalk 2
x2h said:
Chatted online with cs and they gave me the phone number to call for a return tomorrow.
Sent from my XT1034 using Tapatalk 2
Click to expand...
Click to collapse
curious to see a pic of what it looked like...
fubag said:
curious to see a pic of what it looked like...
Click to expand...
Click to collapse
You will see a white dot in the middle of a black screen.
Sent from my XT1034 using Tapatalk 2
x2h said:
You will see a white dot in the middle of a black screen.
Sent from my XT1034 using Tapatalk 2
Click to expand...
Click to collapse
My second Moto G had a stuck green pixel right up top on the status bar. I used a dead/stuck pixel app on the market for a few minutes, it went away!
I just checked and sadly I do have ONE white dead pixel on the top right of my screen. WIll moto replace it for having only one dead pixel? Because i heard some hardware companies have a minimum amount of dead pixels your screen can have for them to be able to give you a replacement.
Also, does white means its dead or stuck?
pisherthefisher said:
I just checked and sadly I do have ONE white dead pixel on the top right of my screen. WIll moto replace it for having only one dead pixel? Because i heard some hardware companies have a minimum amount of dead pixels your screen can have for them to be able to give you a replacement.
Also, does white means its dead or stuck?
Click to expand...
Click to collapse
They didn't ask my how many are there so I assume it doesn't matter.
Sent from my SAMSUNG-SGH-I527 using Tapatalk 2
pisherthefisher said:
I just checked and sadly I do have ONE white dead pixel on the top right of my screen. WIll moto replace it for having only one dead pixel? Because i heard some hardware companies have a minimum amount of dead pixels your screen can have for them to be able to give you a replacement.
Also, does white means its dead or stuck?
Click to expand...
Click to collapse
Dead should be black, stuck should be green, red, white
Enviado desde mi XT1032 mediante Tapatalk
Thanks for the answers guys, I don't think this issue is worth the hassle of sending the moto g back, it's only one dead/stuck pixel and the very corner of the screen where the status bar is. (I consider myself lucky, it could be much worse)
But good luck to you guys, I hope your replacement phone has a flawless screen. :good:
I have around 8 pixels stuck on my Nexus S, spred around the screen. I used all kind of apps to fix them but with no results. The only time i can see them is at boot, in rest i never see them around, i even forgot about them.
theoneofgod said:
My second Moto G had a stuck green pixel right up top on the status bar. I used a dead/stuck pixel app on the market for a few minutes, it went away!
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Click to collapse
what app do u use?? i have a stuck green pixel
dinomovil11 said:
what app do u use?? i have a stuck green pixel
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Click to collapse
https://play.google.com/store/apps/details?id=com.htc.chris.blackspotdetect&hl=en_GB
On my first 8Gb Moto G, I had no stuck pixels. On my second 16Gb Moto G, I also had none, but the earpeaker was buzzing. On my third 16Gb I had 5x stuck pixels (green component) but at least the rest was fine. Waiting for my fourth.
rioachim said:
Waiting for my fourth.
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Click to collapse
That´s why there are so few Moto Gs in stock
Found a single stuck white pixel last night and had my phone swapped today (got it from phones4u). The new handset has much more sturdy power/volume buttons also, bonus!
Sent from my Moto G
I know I'm reviving an old thread - but I found a single white pixel on my new Moto G LTE and Motorola is sending me a new phone. When I get it I can transfer all the data, sim card, etc., and send the old one back to them with a FedEx return label.
I tried one of the apps that revive stuck pixels and it did nothing except flash colors on the screen for 30 minutes.
So far that sounds like good customer service.
Related
Hey guys, I got my phone yesterday, and there were no problems with the screen. This was the last phone they had in stock of the white version.
Today I just noticed a dead pixel on my screen in the middle of the google search bar at the top.
It's very annoying, and its only the second day having this phone! If I go into another AT&T when they have the phone in stock, is it possible to replace it for free for a new one?
I mean a dead pixel is a defect, not my fault.
I dialed the *#0*# and when I click green, you can clearly see one red dot.
Any att store should warranty it, but hurry, time is ticking
Sent from my SAMSUNG-SGH-I727 using xda premium
Well ill be coming in tomorrow to a store that has the white version. What do you mean by hurry the time is ticking?
I don't know the exact specifics but they will exchange it in the store for a certain amount of time after you bought it. Any longer and they will mail the device. Not that big of deal really. I just hate waiting for phones in the mail. No need to be alarmed
Sent from my SAMSUNG-SGH-I727 using xda premium
Ok, thank you. Ill post back tomorrow and update on the status of the phone. I really hope the new one wont have any dead pixels. I will check before leaving.
Good news, i was able to come in and they gave me a new one. I checked for dead pixels in the store, and its good.
Sadly I shattered my X's screen :crying: and I'm going to get it replaced with my insurance, they send me the new phone and I send them the broken one back. As far as I can tell there's no way I can check or have them check that the phone's still on 1.85 and I absolutely can't live without root. Any ideas to help me out? (AT&T One X)
you may be able to this.. idk it was sure if you need root but maybe something along this line. http://forum.xda-developers.com/showthread.php?t=1671135
beamed from the XL
If it comes with 2.20 you are toast. There is no known root or BL unlock for phones that come with 2.20. Its hit or miss what you will get.
Sent from my HTC One X
quarlow said:
If it comes with 2.20 you are toast. There is no known root or BL unlock for phones that come with 2.20. Its hit or miss what you will get.
Sent from my HTC One X
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Click to collapse
Yeah I think I'm going to call AT&T today and see if there's any way we could work something out. Hopefully since one of the reps at my local store is actually knowledgeable when it comes to rooting and modding etc. he can help me out.
SU1CiDE said:
Yeah I think I'm going to call AT&T today and see if there's any way we could work something out. Hopefully since one of the reps at my local store is actually knowledgeable when it comes to rooting and modding etc. he can help me out.
Click to expand...
Click to collapse
Your replacement will come from asurian. If you get a refurb find a flaw with it and they will send you a brand new one which will likely not have 2.20.
Sent from my HTC One X using xda premium
U should claim it as lost u pay the same price and u would have a spare phone to fiddle with
Sent from my HTC One X using xda premium
joshua54 said:
U should claim it as lost u pay the same price and u would have a spare phone to fiddle with
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Do that ^^^:silly:
joshua54 said:
U should claim it as lost u pay the same price and u would have a spare phone to fiddle with
Sent from my HTC One X using xda premium
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Click to collapse
I was thinking of doing that haha. I might just for fun, I've taken apart all my old phones so far so maybe I'll add this beauty to the collection of dismembered phones
SU1CiDE said:
I was thinking of doing that haha. I might just for fun, I've taken apart all my old phones so far so maybe I'll add this beauty to the collection of dismembered phones
Click to expand...
Click to collapse
Maybe you could swap screens then if you get a replacement that you can't root.
jordant2 said:
Maybe you could swap screens then if you get a replacement that you can't root.
Click to expand...
Click to collapse
I dropped my current phone a few days before the screen shattered and it's just been buggy as hell, it's barely been usable since. Plus I got a defective model in the first place with the WiFi issue which at this point is getting to be the most annoying thing ever. I guess I shouldn't have waited to get a replacement, I was too afraid I'd get a new one with the update but now it seems like it's going to be a very slim chance of getting one without the update
I just got a refurb from AT&T today with 2.20 on it already.
Sending it back. Guess I'll live with some stuck pixels and root, I have 90 days to decide how much it bothers me.
Unless an exploit is found for 2.20...
Sent from my HTC One X
quarlow said:
I just got a refurb from AT&T today with 2.20 on it already.
Sending it back. Guess I'll live with some stuck pixels and root, I have 90 days to decide how much it bothers me.
Unless an exploit is found for 2.20...
Sent from my HTC One X
Click to expand...
Click to collapse
I wish I could live with this :/ my screen is pretty much cracked everywhere and it's too buggy since I dropped it
SU1CiDE said:
I wish I could live with this :/ my screen is pretty much cracked everywhere and it's too buggy since I dropped it
Click to expand...
Click to collapse
Just realized how lucky I am... My phone dropped from 3 stories into wood... Amazingly I have no issues, just a slightly blue tint on a pinkie sized part of the screen only visible when there's a Grey background and a scratch on the top corner of the chassis. Of course it probably helped I had a zagg screen protector which is scratched slightly at the top.
Sent from my HTC One XL using xda premium
TheNightHawk223 said:
Just realized how lucky I am... My phone dropped from 3 stories into wood... Amazingly I have no issues, just a slightly blue tint on a pinkie sized part of the screen only visible when there's a Grey background and a scratch on the top corner of the chassis. Of course it probably helped I had a zagg screen protector which is scratched slightly at the top.
Sent from my HTC One XL using xda premium
Click to expand...
Click to collapse
Yeah you got extremely lucky man! I'm sure as hell going to take as much care as possible with this new phone. Still can't believe I ruined the one I have :/
I filed the claim tonight and should get the NEW phone, not a refurb, tomorrow or Wednesday. Praying it'll come with 1.85...
Got my order in around 1:30 CST. Weird how rumors were saying 2:00 CST would be when pre-order starts.
Site is down now..... must be a lot of traffic.
Sent from my Nexus 6 using Tapatalk
Just got my order in. I had to hit submit a few times, kept telling me one of the items in my cart was no longer in stock.
I keep getting a spinning wheel on the Moto Maker page...
Had to reorder phone four times because it kept telling me, "Some items in your cart are no longer available."
...but the order is in. :good:
It appears they've sold out before they were even supposed to go on sale haha.
brholt6 said:
It appears they've sold out before they were even supposed to go on sale haha.
Click to expand...
Click to collapse
I got lucky and got one ordered.
Tried to order, site down or sold out. Great planning. Motorola pulls this bull **** every time they sell a phone.
:crying: :crying: :crying:
Oops.
We're sorry but this page is not available now.
We'd still like to help.
Wow that was fast! I was ready to go as well but looks like I missed out
Pre-order is up on Amazon for a white/bamboo model w/ 32GB:
http://amzn.to/1O9HOLP
Says release date is Sept 9.
Got my order in. Go to moto maker click moto x pure edition continue to refresh until it says pre-order.
WOO HOO! I am IN!
Just got mine in. Estimated delivery 9/15.
Sent from my Nexus 6 using Tapatalk
Ordered two about 10 minutes ago. No premium back and only 32 GB for me and it still came to 494.99 with tax . I wasn't expecting tax, and I also fell for the rumor that the 16 to 32 GB upgrade would only be 29.99, so needless to say it is a lot more expensive than I thought. If you got a premium back and 64 GB you could be looking at $570 with tax.
For some reason the blue accent color won't let me click on it
Sent from my MI 4W using Tapatalk
Ulver said:
For some reason the blue accent color won't let me click on it
Sent from my MI 4W using Tapatalk
Click to expand...
Click to collapse
Yea, it didn't work for me either, so I ordered a different color accent. Maybe they ran out of blue ?
Lame, I was set on that blue! I'll wait
Sent from my MI 4W using Tapatalk
Darnell_Chat_TN said:
Yea, it didn't work for me either, so I ordered a different color accent. Maybe they ran out of blue ?
Click to expand...
Click to collapse
same here, black/lemon lime.
Did anyone see any information about the sd card slot or is it standard?
Sent from my Nexus 6 using Tapatalk
Hello
I buy a new galaxy s6. I open a box end in firts bot i see a dead pixel... black point in screen.
The store here i buy a phone give me a new one, this new s6 its ok now.
My question is... its normal one flagship comes whit a dead pexel?
Thank you
Eskilomen80 said:
Hello
I buy a new galaxy s6. I open a box end in firts bot i see a dead pixel... black point in screen.
The store here i buy a phone give me a new one, this new s6 its ok now.
My question is... its normal one flagship comes whit a dead pexel?
Thank you
Click to expand...
Click to collapse
it's happens once in a million...it's just pure luck....
abdelha said:
it's happens once in a million...it's just pure luck....
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Click to collapse
seriously? I must be really unlucky .
my fear that may appear in this also .
I may sound paranoid but this phone cost 600 euros
It happens. Anything you buy with a screen has a chance of having a dead pixel. Low chance but happens
Sent from my SAMSUNG-SM-G920A using XDA-Developers mobile app
Eskilomen80 said:
seriously? I must be really unlucky .
my fear that may appear in this also .
I may sound paranoid but this phone cost 600 euros
Click to expand...
Click to collapse
you can't prepare for it, i have been using my S6 for 1 full year and i don't have dead pixels....
abdelha said:
you can't prepare for it, i have been using my S6 for 1 full year and i don't have dead pixels....
Click to expand...
Click to collapse
I've never heard of dead pixels after use. Usually it's something you get when you first buy a device. Problem from the factory rather than age.
thanks.
i know is my head...
schhy said:
I've never heard of dead pixels after use. Usually it's something you get when you first buy a device. Problem from the factory rather than age.
Click to expand...
Click to collapse
no, it can happen even after you use it, after almost 5 years i noticed that there are dead pixels....pc and smartphones are the same....they are screens after all
abdelha said:
no, it can happen even after you use it, after almost 5 years i noticed that there are dead pixels....pc and smartphones are the same....they are screens after all
Click to expand...
Click to collapse
Must be even more rare. Have had one laptop with a dead pixel but that's it. But, screens can only last so long so makes sense. Burn-in is the only screen issue im worried about though
Sent from my SAMSUNG-SM-G920A using XDA-Developers mobile app
schhy said:
Must be even more rare. Have had one laptop with a dead pixel but that's it. But, screens can only last so long so makes sense. Burn-in is the only screen issue im worried about though
Sent from my SAMSUNG-SM-G920A using XDA-Developers mobile app
Click to expand...
Click to collapse
yeah burn in is a problem, it always happen, but sometimes you won't notice it unless you look for it
I am very disappointed with the quality of my S7 Edge screen, only 3 months of using and had 2 big problem. First it got black screen and could not turn in, i sent to warranty and they replace a new screen. Now the screen get burnin after a very little of using :
https://youtu.be/vlRevbEm_hs
Please change setting to HD and notice at the Viber icon that stay forever in my home screen. I wonder if i can have Samsung warranty with this problem ?
Regards,
JBN
Nope, can't see it.
Sent from my SM-G935F using XDA-Developers mobile app
^same
I can see it, it' one step down and one step left to the Current viber icon
How much time did you have your screen on with the image ?
I can see it, above camera icon. That's really weird
amr-213 said:
I can see it, it' one step down and one step left to the Current viber icon
How much time did you have your screen on with the image ?
Click to expand...
Click to collapse
Not much because i bought this phone only 3 months ago. But even i bought it a year ago, there are no reason to active a home screen for long time we can play game, read book, surf web , but no one just let home screen stay active to look at it in long time. That why this is realyy weird to me )
I just wonder will Samsung replace the screen for me under warranty ?
justbenice said:
Not much because i bought this phone only 3 months ago. But even i bought it a year ago, there are no reason to active a home screen for long time we can play game, read book, surf web , but no one just let home screen stay active to look at it in long time. That why this is really weird to me )
I just wonder will Samsung replace the screen for me under warranty ?
Click to expand...
Click to collapse
since i bought the phone and i'm really afraid of this, i agree with you have no way to open the homescreen all the time and even though other icons should burn in :/
i don't know about the warranty but i hope they replace for you
Keeping your screen at full brightness with longer screen time out is going to do this. Never keep a static image on any non LED screen for a long period of time.
Just got my replacement phone from AT&T and it already has some burn in where the status bar is. ugh
Sent from my SAMSUNG-SM-G935A using Tapatalk
dogredwing1 said:
Just got my replacement phone from AT&T and it already has some burn in where the status bar is. ugh
Sent from my SAMSUNG-SM-G935A using Tapatalk
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Click to collapse
Too bad.
dogredwing1 said:
Just got my replacement phone from AT&T and it already has some burn in where the status bar is. ugh
Sent from my SAMSUNG-SM-G935A using Tapatalk
Click to expand...
Click to collapse
Because they never send a new phones... also most likely the screen they replaced was not new one either and thus it was used for quite a long time, maybe in a bad ways that set it close to burn out(yep, it's called burn out = pixels fade). It's not fair to have warranty only to be send/replaced with used parts and phones... but yes, if you read the warranty - it's legal.
Have a replacement on the way, told Att I just wasn't happy with the display. So hopefully the replacement will be better.
Sent from my SAMSUNG-SM-G935A using Tapatalk
Just received my "like" new replacement and it is alot better .
Sent from my SAMSUNG-SM-G935A using Tapatalk