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Just took mine out of the box and noticed the lcd bleeds at all the corners. Anyone else seeing this?
Return it for sure.
Sent from my GT-I9000 using XDA Premium App
ive herd complaints about this on the O2x forums...
i dont notice any color bleeding or LCD bleeding... have it right in front of me... i will search around a bit for you and pm you if i find anything else about it...
well if its like the ipad and its a manufacturer defect I wont return it its not terrible just curious if its only me with the backlight bleeding
I noticed it a little bit on the top corners when I first powered on the 2 that I have. I don't notice it at much during use though (a tiny bit when watching something full screen with dark colors in the corner).
I noticed it too when I turned mine on. I do not notice it when it is up and running
azrowdydog said:
well if its like the ipad and its a manufacturer defect I wont return it its not terrible just curious if its only me with the backlight bleeding
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Well most of the time thats a replacable offense as long as its within a fair anount of time.
Sent from my GT-I9000 using XDA Premium App
duglas said:
I noticed it too when I turned mine on. I do not notice it when it is up and running
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Man im not liking how many little things are poppin up. Then again i came from a vibrant. So maybe i shouldnt complain.
Sent from my GT-I9000 using XDA Premium App
I have serious backlight bleed on a corner. will be replacing ASAP.
Not cool
Got it too
Sent from my LG-P999 using XDA Premium App
wow.. i bet replacements will have same issue, this is crazy.
I'm going to replace mine too. I just realized that Cyanogenmod has a black notification bar - it will really be visible then.
mr.orange303 said:
Man im not liking how many little things are poppin up. Then again i came from a vibrant. So maybe i shouldnt complain.
Sent from my GT-I9000 using XDA Premium App
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Every device is like this on launch..just relax...
Btw, I think this is just the way they are all going to be. Look up iPad 2 bleeding issues. People have replaced them 3-4 times and it's always the same. So I doubt replacing will make a huge difference.
mobilehavoc said:
Btw, I think this is just the way they are all going to be. Look up iPad 2 bleeding issues. People have replaced them 3-4 times and it's always the same. So I doubt replacing will make a huge difference.
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'
Yeah thats what I was affraid of it'll be more or problem when we get gingerbread
I'm replacing mine too, but I'm going to ask the customer rep tommorrow if there's any way to go in store to arrange the exchange so I can make sure I don't get another phone with a bleeding backlight problem. I'm surprised that they didn't catch this somehow?
TimTim12 said:
I'm replacing mine too, but I'm going to ask the customer rep tommorrow if there's any way to go in store to arrange the exchange so I can make sure I don't get another phone with a bleeding backlight problem. I'm surprised that they didn't catch this somehow?
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Let us know what they say.
I originally ordered mine online and just called to get replacements. The rep said - and it is on the return form - that you can only return/exchange through the channel you purchased. Or, if you are a new customer, you could cancel and then go to a store and sign a new contract - and get a new phone number.
Customer rep said she'd escalate the issue, and that once the issue was assessed, they'd make sure to check for the issue in the replacement units, so she said they won't be sending out faulty units. She said I was the first person to comment on it, so I'd recommend that more people call in to T-Mobile to make sure they address the issue. I'm surprised so many people are having this issue! Also said that it has to be sent through the warehouse and I couldn't exchange in store.
I have some minor bleeding but nothing irksome. I checked it on full screen apps, not startup.
I'd replace it if it was guaranteed no leaking I guess but not going to go nuts over it.
Sent from my LG-P999 using XDA App
Hey guy, so I'm gonna be returning my 3rd Inspire this coming week.
The 1st one had a few dead pixels and was returned within the initial 30 day grace period through at&t.
The 2nd time the actual screen started to seperate from the frame of the phone and would float near the corners and what I mean is you could lightly push down on the screen in certain spots and see it lift and rise.
When I got the second one, which I have now, it was fine then the GPS completely stopped working and I went to a warranty supper center where you would go after the original 30 day period.
I took it in there with the GPS issue and the guy wouldn't do anything for me and gave me the number for HTC and told me to call them myself and deal with them.
Now, the screen is floating again, and my phone has never been dropped or damaged.
I don't want to put up with this BS anymore and I want a new phone.
I got tired of my Inspire not correctly working and went and bought a Nexus S off contract. I'm happy with it.
What I'm asking is, should I just have it replaced and sell the new one to get some money back for the Nexus purchase or ***** and complain to at&t for a completely different phone?
Sent from my Nexus S using XDA App
I have till the 27th to return my Nexus to best buy, I'm sure they will give me hell for having it so long and wanting to return it..
Sent from my Nexus S using XDA App
Of all the forums I am on for the desire HD/inspire I can't recall one person complaining about their screen coming loose. I would say you are a little hard on your phones. Goodluck with your samsung product.
Very easy on my phone and always handle it with care, it cost a lot of money. Lol
I'm very anal which could also be my problem, but with cost of the phone, contract, insurance and everything else included, I should not have to deal with such issues.
Sent from my Nexus S using XDA App
Lots of us have had the loose screen issue. Lower right corner on my phone had it. Att covered it for me after the grace period.
Sent from my Desire HD using Tapatalk
Current is lower left also, the other one was lower left and right and top right
Sent from my Nexus S using XDA App
Its hard for me to imagine such a solidly built device having so many problems, but yet all i hear is constant complaints from my wife about hers. Lagging or freezing, battery drains etc. it doesnt make any sense to me because I don't have any of theose problems with mine.
Hers was one of the first run as she got it on the day they came out. I wonder if that makes a difference?
I work at one of those device support centers you went to.
That screen issue is a manufacturers defect we've seen a couple of times.
I wouldn't bother calling ATT for a different model phone. They won't do it for you. I'm not saying it to be mean, but just so you don't waste your time. To warranty policy, that first exchange you did within the first 30 days doesn't count towards a warranty exchange. That guy at the device support center should have exchange it though.
If you don't mind, in a private message I would love your phone number so I can look up who handled your ticket in Opus and the date you went there. I know it's asking a lot, but a customer being handled like that needs to be reported to my bosses. Delgreco, and whatever the girls name that took his place at the moment while he's on leave, will not like that.
I would go back to the DSC and see if they will replace it. If they don't, get their ATUID and the managers name, as well as the location, and ask for their store code and shoot me a private message. If worse comes to worse I can do an XBM for you, but I would need pictures of your LDI and the screen stuff sent to me.
Anyway, PM me and keep your personal information, if you choose to go that route, of the forums.
Pm'd
Sent from my Nexus S using XDA App
Should you choose to send your phone number so I can look up the account notes in Opus (I can understand the hesitation to some stranger on a forum) send it to me via PM and not in this thread.
Mepis thank you for stepping up. Good on you!
Sent from my Desire HD using Tapatalk
Guess there are a lot of bad ones. My first inspire had a problem where if you lightly pressed the center of the screen, it would turn off. On my second inspire (one I'm currently using) haven't had any problem with it. And I got it early March or whatever
Sent from my HTC Desire HD A9191 using XDA Premium App
bdpyo said:
Current is lower left also, the other one was lower left and right and top right
Sent from my Nexus S using XDA App
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My lower left hand corner keeps popping up too, really annoying.
gunnyman said:
Mepis thank you for stepping up. Good on you!
Sent from my Desire HD using Tapatalk
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I thank you for that thank you. As I was explaining partially to the OP in PM, the way this rep handled him makes me and the rest of the company that handles the DSCs look bad. At the DSCs, we understand dealing with anyone over the phone is a very big hassle. In fact, we try and keep customers off the phone at our location. Sorry to them, but the script monkeys aren't that helpful. The idea of the DSC is to put the customer in a face to face position with some one both helpful and knowledgeable.
With that said, I will happily extend an open invitation to any XDA member to PM me with questions or concerns. I'm not going to lie and say I can help everyone, but I will try my best.
At this point I would like to help the OP get his situation resolved. If there is no liquid or physical damage to his Inspire, then he has every right to a working device and should no be treated with such disregard.
gadget069 said:
My lower left hand corner keeps popping up too, really annoying.
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Click to collapse
Look at getting it replaced, especially if the camera lens is not aligned close to center in the back of the phone. We have been seeing a trend with the first run of the Inspires with issues like the screen popping up, the bottom volume button becoming jammed, camera not working, and phone not turning on.
If you're willing to wait until tuesday I can send you a list of where the DSCs are in your area if there are any, if not the WSC line would, *hopefully* be able to give it to you quicker.
I'd like to know if there is a DSC in my area. Greenville sc.
Sent from my Desire HD using Tapatalk
My first inspire had dust under the screen and pinholes in the black around the capacitative buttons. At night you could see a few spots where the backlight shined through. The warranty guy looked at me like I was crazy, but hey I'm anal and it needs to be perfect.
Sent from my Inspire 4G using Tapatalk
Wow scratch what I said earlier. My inspire keeps randomly rebooting
Sent from my HTC Desire HD A9191 using xda premium
Sorry to hear about all of these Inspire problems you guys are having.
I haven't had a single problem with mine, and I've had it since the week they came out.
Sent from my MIUInspire!
trell959 said:
Wow scratch what I said earlier. My inspire keeps randomly rebooting
Sent from my HTC Desire HD A9191 using xda premium
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Oh no, you get it fixed yet trell?
Sent from my Inspire 4G using Tapatalk
Anyone who got theirs early seeing any dead pixels? Crank up the brightness and test your screen here:
http://jasonfarrell.com/misc/deadpixeltest.php
I have one small grey dead pixel in middle of the screen. Bottom right corner of screen also seems to be slightly raised too. Think if I go to AT&T store they'll let me swap it today or make me wait until Sunday?
Sent from my HTC One X
Flawless display. Good luck on exchange
Sent from my HTC One X using xda premium
I've had not a single issue. I was only worried about a overly warm display and that was solved as soon as the white HTC logo came up on my phone...
Or was it supposed to be yellow and came out white?
Who knows. keanu.jpg.
sorry to hear about your misfortune and I hope they replace it.
Lame, I have dead pixel right about the hour of the clock... stupid.
edit
Actually after looking closer it's dust or an imperfection in the glass.
Tried 2 stores, both told me I have to wait until Sunday for an exchange... even though they have them in back - LAME!
So pre-ordering was a waste of time for me, won't do that again.
BS...I pitched a fit and I got a swap. F att. They get enough of my money that I don't give them an inch.
Sent from my HTC One X using XDA
Ok cool - Im gonna hit a 3rd store on my way home.
Thanks for the link, mine if perfect.
aimfire72 said:
Ok cool - Im gonna hit a 3rd store on my way home.
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Good luck. Speak with a manager. Be persistent.
Maroon Mushroom said:
Good luck. Speak with a manager. Be persistent.
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Bah, spoke to manager, would not budge, claimed the system would not allow it until Sunday... :/
Btw, im in SF Bay Area, south bay... if anyone can recommend an AT&T store where they're more flexible, I'd appreciate it.
aimfire72 said:
Bah, spoke to manager, would not budge, claimed the system would not allow it until Sunday... :/
Btw, im in SF Bay Area, south bay... if anyone can recommend an AT&T store where they're more flexible, I'd appreciate it.
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haha, that is lame.
We had a new shopping center open up, a HUGE one. The store in there is amazing, they are selling the phone as of today!
designgears said:
haha, that is lame.
We had a new shopping center open up, a HUGE one. The store in there is amazing, they are selling the phone as of today!
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Just wondering, why exactly are the stores giving me a hard time about waiting to exchange on Sunday? All of the stores have it in the back... Are they hoping to "sell out" of the inventory they have and get sales points or something? Or are the managers/reps just too lazy to have to jump through a few hoops for me?
I have one more store in my area that I may try on Saturday... any advice on what to say to get them to budge?
aimfire72 said:
Just wondering, why exactly are the stores giving me a hard time about waiting to exchange on Sunday? All of the stores have it in the back... Are they hoping to "sell out" of the inventory they have and get sales points or something? Or are the managers/reps just too lazy to have to jump through a few hoops for me?
I have one more store in my area that I may try on Saturday... any advice on what to say to get them to budge?
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Laziness / AT&T policy.
For everything like that you should speak to the Manager. They can make anything happen.
Well darn I thought mine was flawless but today noticed a stuck/dead pixel.
So, I RMAed my Skyrocket due to the dreaded AMOLED blobs that Samsung can't seem to get rid of. Mine were somewhat OK when I originally got the phone, but 7mos later they're quite noticeable in some spots. In addition, the screen has that vertical "brushed metal" look to it that's also a pain in the ass.
I got my RMA on Monday, and it had the same damn problem. To top it off, it had a horizontal line on it. However, it didn't have the "brushed metal" effect as bad as my original. Instead, it had what looked like little dust clouds on it.
Naturally, I was pissed. I called AT&T once more, got another RMA (priority shipping included for free!), and got it this morning. Now, it has more spots, a faint brushed metal effect, but no giant blobs or dust clouds. On a more interesting note, the DSLR picked this up as being amber and not green.
So, should I try rolling the RMA dice again, or just going with #3?
EDIT: Got replacement #3 today. It has the same problem, and it's worse than the others! I'm beginning to wonder if this is all pointless.
EDIT 2: Replacement #4 arrived. Same crap, different phone. Not only that, I learned that I have essentially maxed out my AT&T warranty after 4 RMAs. Gotta love that. Going to try Samsung in the morning.
EDIT 3: Replacement #5 has been sitting on my desk for 15 days and I just bothered looking at it. Same problem, getting it DOAed again.
I'm not even bothering with uploading a photo.
EDIT 4: Finally had time for Replacement #6. It doesn't look TOO bad, so I'm thinking that I'll probably go with it. Thoughts, anyone?
Seriously, has anyone gotten better results with these phones?
Keep trying I promise you won't get a perfect one but you can get one a wee better
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Currently on the phone with AT&T setting up RMA 3. Apparently I've reached the limit on open RMAs, so the CSR is seeing what she can do about it.
LOL.
Got the 3rd replacement today. Lo and behold, it has the same problem! To top it off, it's worse than replacement 2! Calling AT&T again to get another.
It's an ongoing issue with the display. Remember the devices they are sending you are not new they are refurbished.
You can get a brand new SR and it will have blobs on it, just pick the best one and keep it.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
Yea, I'm beginning to think the best thing to do is just that. Hopefully the next one will be at least OK.
specter07 said:
It's an ongoing issue with the display. Remember the devices they are sending you are not new they are refurbished.
You can get a brand new SR and it will have blobs on it, just pick the best one and keep it.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
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Guess I'm just lucky again. What are those things and why do you guys have them?
Sent from my SGH-I727 using Tapatalk 2
mindmajick said:
Guess I'm just lucky again. What are those things and why do you guys have them?
Sent from my SGH-I727 using Tapatalk 2
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The AMOLED screens have a defect, presumably due to the mass-production of the screens. They get darkened "blobs" at low ambient and backlight levels. They have a tendency to grow. Thus, I'm trying to find the best one I can.
In other news, I got replacement #4 today! It has the same problem. Not only that, 4 open RMAs seems to temporarily lock AT&T's warranty system, and now I have to interface directly with Samsung. Lovely.
God, I hate this kind of crap Samsung lets happen to their devices.
Just looked at Replacement #6. It seems to look OK, so I'll probably go with it.
Thoughts, anyone?
hmmwhatsthisdo said:
Just looked at Replacement #6. It seems to look OK, so I'll probably go with it.
Thoughts, anyone?
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Ask for a new phone. It is unacceptable that a customer on a contract would be dissatisfied for that long.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
mine has two very small ones on it but i can only see it if i use voodoo display and turn the filter way down.
hmmwhatsthisdo said:
Just looked at Replacement #6. It seems to look OK, so I'll probably go with it.
Thoughts, anyone?
Click to expand...
Click to collapse
Demand a note2 or s3.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
I had to RMA 2 of them, the third one started randomly rebooting itself during calls. I got a hold of warranty replacement and explained to them that this was the third one, and I was not happy, of course they offered to send me a replacement S2 Skyrocket, and I told them NO, I wanted something else. They of course couldn't / wouldn't do it.
They sent me on to a different version of customer service and explained to them everything that happened and I told them that I would not accept another one due to the failure rate. They offered me a new phone, told me I couldn't have an iPhone or Note, but any of their other phones was acceptable. I asked for a garnet red GS III. 24 hours later I had a brand new GS III sitting on my desk. I have not had ANY issues with the S III.
OH and side note, they let me keep the GS II Skyrocket instead of sending it back in. I sent it in to Samsung and they sent me a brand new one back, and so far not a single issue with it either, however it just sits on the desk at home waiting to be used. I decided to keep it as a back up in case the S III had an issue.
Lol I always wondered what the **** those were!
Sent from my Transformer Prime TF201 using XDA Premium HD app
Hey all,
So I haven't had my nexus very long, probably around a month or so. But the past few days I have noticed the bottom right hand corner of my phone is brighter than the rest of the phone even at the lowest brightness. (Cannot notice at full brightness) however it is starting to bug me. Just wondering if there is something g that could have caused this and how it could be fixed or should I just contact lg/ Google and see what they have to say.
Thanks in advance,
TryHard
Warranty issue
Sent from my HTC6500LVW using Tapatalk
Maduro78 said:
Warranty issue
Sent from my HTC6500LVW using Tapatalk
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Click to collapse
Thanks mate,
I'll give them a call tomorrow when I find there contact details just another quick question do you think it would be likely for them to send out the new phone first before having to send this back or would I have to send it back for them to inspect. As I don't have another phone to use at this point in time + I need it for university.
EDIT: So i went to the google support page wrote a little bit of a spiel, and they contacted me right away. Got to say 10/10 for customer service. Getting a RMA on my device. New device being shipped to me and then i send my old device back. So stoked! haha
Thanks again,
TryHard