So what do we do now ? - Nexus 5 Q&A, Help & Troubleshooting

So there have been revisions made to the nexus 5 some issues have been fixed but what do us guys with the older version do now ? RMA?
http://mobilesyrup.com/2013/12/13/n...ogle-brings-larger-speaker-holes-and-buttons/
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Neither is an issue for me so....nothing.

Enjoy your device unless you have a genuine fault. Don't worry about it.
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Be happy with what you have geez:banghead:
sent from my HAMMERHEAD neXus

I'm very happy with mine so nothing.

Just take your medicine and be happy.

I sing "Happy Happy Joy Joy" every time I use my Original N5. Buttons are tight and sound is loud. If you have any of the issues being addressed, send it back, if not just enjoy.

Swappa.
Sent from my Nexus 5

My launch device is flawless. No loose buttons, no dead pixels, no light bleed whatsoever. Gonna hang on to it. All they did was drill bigger holes for the speaker and make the buttons a little tighter. Is that really worth an RMA if you don't have any actual issues?

We whine profusely about being early adopters and post useless thread titles.

Related

Is anyone waiting to get the Nexus 5 because of potential defects?

I definitely want to get a Nexus 5 (battery and camera issues aside), but all the reported defects with either the speakers, scratches on the screen, loose buttons, etc are giving me pause. I'm thinking about waiting a month or so until the inventory at the stores gets another batch from LG.
Is anyone else waiting to get the phone until new inventory is replaces with new batches/revisions of the inventory?
How long do you think I should wait before the next batches come out? How long are you waiting?
Just get it. I've had zero issues with the phone.
Sent from my Nexus 5 using Tapatalk
No defects, no light bleed, tight power button, tight volume button.
Perfect.
JDI Panel
South Korea
Black
16GB
no mine is fine. 32gb white everything is tight and beautiful display none of the "bleeding" or whatever shananagins that is allegedly going on.
Echo most of the statements here about good quality device. Still can't believe the value for the price. I've used mostly Sony devices for the past seven years. They launch at one and a half the cost and update the software at least six months after it's released.
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Mine works perfectly. But sadly I'm returning it. At&t (straight talk) had better signal yet there is no LTE. I'll be sticking with Verizon. Signal is not as strong but I get LTE in 90% of places.
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This phone is flawless. I think most of the "problems" are just people exaggerating or people whose desires are insatiable
That defect thread is poison...
Don't worry about it. That's just a handful of people with issues, it doesn't mean every N5 is defective. If you want one now, get one now. If it has some horrible issue, exchange it for another one. Simple as that.
I don't want to ruin your party but I have 7 dead pixels on my screen and believe me I'm not exaggerating I guess it just comes down to each person experience with their units, I would recommend based on mine to wait.
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There were 4 or so revisions of the Nexus 4. It's never wrong to let manufacturers work out the kinks on the first sacrificial lambs.
I'm not really worried about the "defects", I'm waiting more for the dev scene to get cookin... I know I'm gonna wanna flash something as soon as I get the phone. I'm also on Sprint and things seem to be pretty hit or miss with them right now, so I'm giving them time to get it sorted (hopefully).
Just don't wait too long, or you might find yourself trying to decide between the n5 and galaxy s5...
Sent from my EVO LTE
I'm definitely waiting.
Rushed into getting the N4 in first batch last year and regretted that decision.
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xchasa said:
I'm definitely waiting.
Rushed into getting the N4 in first batch last year and regretted that decision.
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Same here, but how much should we wait is the question? A month or two or even more?
This could be tracked with the serial numbers of the devices I guess, considering posting a thread about this in a couple of days.
Hopefully they update the inventory in Germany soon.
Manbot27 said:
There were 4 or so revisions of the Nexus 4. It's never wrong to let manufacturers work out the kinks on the first sacrificial lambs.
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Yet my Rev 1 is just fine, and always has been.
Another vote for just getting it. 16gb white, ordered within 5 minutes of release and everything works great.
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---------- Post added at 09:15 AM ---------- Previous post was at 09:14 AM ----------
ricecake2000 said:
Mine works perfectly. But sadly I'm returning it. At&t (straight talk) had better signal yet there is no LTE. I'll be sticking with Verizon. Signal is not as strong but I get LTE in 90% of places.
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Click to collapse
Why not aio? I believe you get lte too.
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ricecake2000 said:
Mine works perfectly. But sadly I'm returning it. At&t (straight talk) had better signal yet there is no LTE. I'll be sticking with Verizon. Signal is not as strong but I get LTE in 90% of places.
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How fast is the speed on straight talk?
Even on HSPA+ I get 16 down with the nexus 5, which is more than enough for anything I personally do on a phone. Including streaming movies.
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Solutions Etcetera said:
Yet my Rev 1 is just fine, and always has been.
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So because you didn't have any issues that means the thousands of other phones out there never had any? Yes that's intelligent logic.
Manbot27 said:
So because you didn't have any issues that means the thousands of other phones out there never had any? Yes that's intelligent logic.
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Click to collapse
Many in these forums go out of their way to look for issues (rattling buttons - give me a break - they float in the casing over the actual electrical contacts).
Lots of products get revved throughout their life cycle. It doesn't mean all previous revs were defective.
You can wait if you want to. Hell, I'll probably wait for the nexus 6 as I just don't see this one as that much of an upgrade, and a newer, better one is less than a year away.
I got my N5 day after release day and it is flawless, not a single problem.
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Is dumb as the statement may sound, those who feel like waiting should, those who don't, shouldn't.
I'll explain why.
Those who can quickly get pissed of that their phone doesn't have "nipples" (N4 reversion), or the smallest most insignificant change, should wait.
For most people, that never an issue, and they should buy soon, but for me, I was childishly willing to pay $30, to trade with a newer reversion... Luckily I didn't get the opportunity to
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Hardware issues resolved?

I have a Galaxy S3, but Im considering moving on to a Nexus 5. I heard there were issues with the headphone mic and some other hardware issues. Having a working headphone mic is pretty important to me...can anyone tell me if that issue has been fixed? Any other input from someone else's experience who has perhaps came from an S3 would be great...positive or negative.
Ryan
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vanisleryan said:
I have a Galaxy S3, but Im considering moving on to a Nexus 5. I heard there were issues with the headphone mic and some other hardware issues. Having a working headphone mic is pretty important to me...can anyone tell me if that issue has been fixed? Any other input from someone else's experience who has perhaps came from an S3 would be great...positive or negative.
Ryan
Sent from my SGH-I747M using XDA Premium 4 mobile app
Click to expand...
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I got a 311k Nexus 5 and it works great. No issues with it
JasonX199 said:
I got a 311k Nexus 5 and it works great. No issues with it
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Same here 310k though
Sent from my Nexus 5 using Tapatalk
There are no different hardware versions of this phone:
http://forum.xda-developers.com/showthread.php?t=2597276
So basically some people got some lemons as it happens with pretty much any product. But over all the build quality is as good as it looks? Hope so because I really like the looks of this phone and I really over and done with sammy phones.
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vanisleryan said:
So basically some people got some lemons as it happens with pretty much any product. But over all the build quality is as good as it looks? Hope so because I really like the looks of this phone and I really over and done with sammy phones.
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Click to expand...
Click to collapse
There are certain manufacturing tolerances with any mass-produced product which results in small variations between different units of the same device. Overall, my experience with this phone has been that most of the "issues" it supposedly has have been really overblown in these forums. I came from a GS4, and the N5 blows it away in terms of build quality and feel.
Mine is a launch day N5 and it is flawless. It's just the luck of the draw, as it is with every piece of tech these days.
No issues.
_MetalHead_ said:
Mine is a launch day N5 and it is flawless. It's just the luck of the draw, as it is with every piece of tech these days.
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Snap
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I do NOT reply to support queries over PM. Please keep support queries to the Q&A section, so that others may benefit

Extreme rattle in power button.

I just got it in the mail today. Opened the box and I hear this rattle. Its not the volume rocker only the power button.
Rattles even with slight movement. I contacted Google and they said its the Sim card tray.
So I removed it and it still rattles.
I contacted them again and they said its not a defect and they won't help me. They suggested i go to LG and pay for support.
Is this not covered under manufacturing defects ?
I am extremely unhappy with this. I have had my friends nexus 5s with no problems at all and im unimpressed with googles unwillingness to help me.
What do I do ? I feel like they are saying either live with it or return it.
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Lucky_Slevin said:
I just got it in the mail today. Opened the box and I hear this rattle. Its not the volume rocker only the power button.
Rattles even with slight movement. I contacted Google and they said its the Sim card tray.
So I removed it and it still rattles.
I contacted them again and they said its not a defect and they won't help me. They suggested i go to LG and pay for support.
Is this not covered under manufacturing defects ?
I am extremely unhappy with this. I have had my friends nexus 5s with no problems at all and im unimpressed with googles unwillingness to help me.
What do I do ? I feel like they are saying either live with it or return it.
Sent from my Nexus 5 using xda app-developers app
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Its not a manufacturing defect. my friend had a nexus 5 that rattled also he sent it for warranty at LG and they fixed it for him free
So I have to send my phone out for repair instead of getting a replacement since I barely have had it ?
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Lucky_Slevin said:
So I have to send my phone out for repair instead of getting a replacement since I barely have had it ?
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if you were LG's CEO you'd rather give repairs than replacements cost less $

(Q) Worth an RMA?

I got my nexus on Tuesday, the next day I realised the power button rattles whenever I tapthe top right corner of the screen. The day after I found one single dead pixel. I ran an app to fix it overnight but it didn't.
Is this worth a RMA? I live in the UK if that makes a difference. Thanks!
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okmijnlp said:
I got my nexus on Tuesday, the next day I realised the power button rattles whenever I tapthe top right corner of the screen. The day after I found one single dead pixel. I ran an app to fix it overnight but it didn't.
Is this worth a RMA? I live in the UK if that makes a difference. Thanks!
Sent from my Nexus 5 using xda app-developers app
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You should be happy with your phone. If the things which you have described bother you, by all means, send it back.
okmijnlp said:
I got my nexus on Tuesday, the next day I realised the power button rattles whenever I tapthe top right corner of the screen. The day after I found one single dead pixel. I ran an app to fix it overnight but it didn't.
Is this worth a RMA? I live in the UK if that makes a difference. Thanks!
Sent from my Nexus 5 using xda app-developers app
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For me, the rattle might not be a deal breaker but the Dead pixel sure is! I would RMA it. You can ignore the occasional rattle but the dead pixel kinda pops up
okmijnlp said:
I got my nexus on Tuesday, the next day I realised the power button rattles whenever I tapthe top right corner of the screen. The day after I found one single dead pixel. I ran an app to fix it overnight but it didn't.
Is this worth a RMA? I live in the UK if that makes a difference. Thanks!
Sent from my Nexus 5 using xda app-developers app
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Definitely! There's no excuse for defects. Its not a perfect phone but a dead pixel straight out of the box is unacceptable.
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Has LG fixed the vibration motor defect?

My day one Nexus has a non functioning GPS, since it was still under warranty I started the process of returns in December. Since then Google has shipped me 2 phones with vibration motors that sound like a wreck. I'm waiting on the third replacement now. Am I swimming upstream with this one or has Google started shipping fixes yet?
There are no fixes. Its either faulty or not
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rootSU said:
There are no fixes. Its either faulty or not
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I get that, I'm wondering if anyone is starting to see units that do not have that problem shipping?
Mine from 12/2013 has loud a vibration motor. Sounds like a dental drill!! Waiting a couple months before I try to RMA. Sounds like they're still rolling out crap ones.
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Mine is a brand new RMA from T-Mobile fresh in the Google box. Motor sounds like absolute crap and just feels loose or something. I can't stand it. I am going to wait a few months before I do it again. Hopefully better models will be out by then.
What vibration motor defect?
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rayiskon said:
What vibration motor defect?
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Some owners report an extra loud vibration from the motor as if it were loose or something
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rootSU said:
Some owners report an extra loud vibration from the motor as if it were loose or something
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Aha that. Tbh my N5 vib. motor acts the same as my nexus 4 used to, and both are a lil bit off when compared to a GS3 for example, so i'm guessing it's either buggy drivers or cheaper hardware that LG is putting in the nexus line. Either way, i'm afraid guys who are RMAing will not get what they are looking for
rayiskon said:
Aha that. Tbh my N5 vib. motor acts the same as my nexus 4 used to, and both are a lil bit off when compared to a GS3 for example, so i'm guessing it's either buggy drivers or cheaper hardware that LG is putting in the nexus line. Either way, i'm afraid guys who are RMAing will not get what they are looking for
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I think you're right.
I've never experienced the N4's vibrate but I prefer the n5 (that I have anyway) to my s3. Its more like the elasticity twang of an xperia. But then mines quiet so I dont have the issue the op has.
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rootSU said:
I think you're right.
I've never experienced the N4's vibrate but I prefer the n5 (that I have anyway) to my s3. Its more like the elasticity twang of an xperia. But then mines quiet so I dont have the issue the op has.
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does it happen to your phone that sometimes (randomly) as if it loses vib. strength, and you can't feel it while typing, then after a while everything comes back to normal.. ?
This is a thing i used to notice on the N4 and i'm still noticing it on the N5, there are actually threads about it in the Q&A section..
rayiskon said:
does it happen to your phone that sometimes (randomly) as if it loses vib. strength, and you can't feel it while typing, then after a while everything comes back to normal.. ?
This is a thing i used to notice on the N4 and i'm still noticing it on the N5, there are actually threads about it in the Q&A section..
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Click to collapse
No, I've never had that either. I guess I've been lucky but I've never had any issue with vibration
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1. N5 16gb: quiet -> went back for 32gb
2. N5 32gb: louder, but still ok
3. N5 32gb: ****ing loud
4. N5 32gb: ****ing loud
All 312K. At the moment it makes no sense to RMA...
https://www.youtube.com/watch?v=yit6-lFDen0
if this is what OP is facing, then it's terrible.. i guess i was lucky with my N5 too
rayiskon said:
https://www.youtube.com/watch?v=yit6-lFDen0
if this is what OP is facing, then it's terrible.. i guess i was lucky with my N5 too
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Oh wow. That's terrible. And I thought my Wife's Moto X was loud.

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