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Weak display glue & creaking camera?

Just got my AT&T One X a couple days ago, and I noticed that the bottom two corners of the display are very slightly raised, and pressing down on them pushes them in, and presses against the display as if the entire display assembly is raised. In dark areas, there is noticeable light leak from the capacitive buttons where the display is raised.
In addition, the circular housing around the camera creaks when pressed in, as if it's ill-fitting. Definitely annoying and concerning.
I took my phone into the at&t store and they told me "oh, all phones are like that to a certain extent, if we exchanged it the new phone would have that too". Should I go back and try harder to exchange?
Sent from my HTC One X using Tapatalk 2

ShotSkydiver said:
Just got my AT&T One X a couple days ago, and I noticed that the bottom two corners of the display are very slightly raised, and pressing down on them pushes them in, and presses against the display as if the entire display assembly is raised. In dark areas, there is noticeable light leak from the capacitive buttons where the display is raised.
In addition, the circular housing around the camera creaks when pressed in, as if it's ill-fitting. Definitely annoying and concerning.
I took my phone into the at&t store and they told me "oh, all phones are like that to a certain extent, if we exchanged it the new phone would have that too". Should I go back and try harder to exchange?
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
I think so. Mine has none of those issues and is very solid.

Yes you should go back. You are paying good money for that phone and the service! Also, there is an old saying that I think that AT&T is forgetting or has forgotten. "The customer is always right."
I am shocked a little that she would just pooh pooh it off like it was all cool and that you would believe that they are all that way? Such a shame that these new shiny expensive phones are having these cosmetic flaws. There was an issue of a discolouration on one of the newer Sony phones.. *shakes head* Hate to say it but this phone was ruined for me when I found out it was gonna be only 16gig..
Good luck there, friend

It's hit or miss just like anything else. I hate doing unnecessary exchanges for small petty stuff.
Sent from my HTC One X using xda premium

Take it in and demand a new phone. What you are describing are definitely defects with your particular phone, mine is flawless. You paid good money for that thing and are stuck with it for two years, you should not have to settle for anything less than a perfect device.
Sent from my HTC One X using XDA

Wow, that kind of pisses me off for some reason. Don't let retarded ATT personnel tell you what is expected build quality. Most of those floor clerks don't know their ass from their elbow when it comes to technology. Like the other dudes said, take it back and ask for an exchange, make them bring out two or three other units and pick the most solid one of the bunch. You're paying multi-hundred dollars for it and signing a two year contract, don't let those same retards that told me the one x has "a amoled screen" and that I should get it because "it works even with a lumia 900 sim card" lecture you about build quality.

ShotSkydiver said:
Just got my AT&T One X a couple days ago, and I noticed that the bottom two corners of the display are very slightly raised, and pressing down on them pushes them in, and presses against the display as if the entire display assembly is raised. In dark areas, there is noticeable light leak from the capacitive buttons where the display is raised.
In addition, the circular housing around the camera creaks when pressed in, as if it's ill-fitting. Definitely annoying and concerning.
I took my phone into the at&t store and they told me "oh, all phones are like that to a certain extent, if we exchanged it the new phone would have that too". Should I go back and try harder to exchange?
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
Most of our htc one x have this light leak from the buttons, look for the thread, its normal.
The camera area is plastic.
and can you post a picture/video of the screen issue? just so we can get a idea of how much you are pushing it in lol

Yea that's a defect, you should able to exchange that...

ShotSkydiver said:
Just got my AT&T One X a couple days ago, and I noticed that the bottom two corners of the display are very slightly raised, and pressing down on them pushes them in, and presses against the display as if the entire display assembly is raised. In dark areas, there is noticeable light leak from the capacitive buttons where the display is raised.
In addition, the circular housing around the camera creaks when pressed in, as if it's ill-fitting. Definitely annoying and concerning.
I took my phone into the at&t store and they told me "oh, all phones are like that to a certain extent, if we exchanged it the new phone would have that too". Should I go back and try harder to exchange?
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
I had similar issues with the creaking and the top right of the screen being "mushy". I had bought mine outright at BestBuy and I took it back and told them it was a defect confirmed online, which for the most part is. When I got the next one not a single creak and screen is solid.
Just take it back and tell them you did your research on the issue and found that it is indeed a defect, because it is.

Common with HTC out seems. My inspire was exactly the same.
Sent from my SGH-I777 using xda premium

Here's some pictures: http://imgur.com/a/od8u0
I just noticed that, if I press on the screen (not even that hard) in the bottom half, it does what you see in the third picture, almost as if the display is too close to the glass.
Sent from my Transformer Prime TF201 using Tapatalk 2

ThisWasATriumph said:
I think so. Mine has none of those issues and is very solid.
Click to expand...
Click to collapse
Agreed...Even mine doesnt have these issues...you should get it exchanged...

Awesome! Went to the AT&T store again, got a manager, they basically said "oh yeah well that's just how displays work, if you touch a TV screen with enough pressure it does that too". I told them I only have to lightly tap on the screen for it to warp, and they said because the phone just came out last week they haven't gotten enough feedback from people to know of any potential issues, and if my problem was impairing my use of the phone then they'd replace it, but because I can still use it they "can't replace it". He said he was going to email his HTC rep and see if my problem is a common issue, and let me know later today.
That is such bull****, they can't replace it because it hasn't been out long enough and it's only a cosmetic problem? I clearly showed them how it was different from the display models, and they still said oh its just too new to tell. Great.
Sent from my HTC One X using Tapatalk 2

ShotSkydiver said:
Awesome! Went to the AT&T store again, got a manager, they basically said "oh yeah well that's just how displays work, if you touch a TV screen with enough pressure it does that too". I told them I only have to lightly tap on the screen for it to warp, and they said because the phone just came out last week they haven't gotten enough feedback from people to know of any potential issues, and if my problem was impairing my use of the phone then they'd replace it, but because I can still use it they "can't replace it". He said he was going to email his HTC rep and see if my problem is a common issue, and let me know later today.
That is such bull****, they can't replace it because it hasn't been out long enough and it's only a cosmetic problem? I clearly showed them how it was different from the display models, and they still said oh its just too new to tell. Great.
Sent from my HTC One X using Tapatalk 2
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Click to collapse
Go to a different store, post on their forum, "tweet" at them, hit them on facebook.
Honestly, it seems like the social media people at AT&T do a lot better.
Worst case scenario? return the damn thing and take your money elsewhere.

eallan said:
Go to a different store, post on their forum, "tweet" at them, hit them on facebook.
Honestly, it seems like the social media people at AT&T do a lot better.
Worst case scenario? return the damn thing and take your money elsewhere.
Click to expand...
Click to collapse
Is it possible to do an exchange at a different store than the one I bought it from?
Sent from my HTC One X using Tapatalk 2

ShotSkydiver said:
Is it possible to do an exchange at a different store than the one I bought it from?
Sent from my HTC One X using Tapatalk 2
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Click to collapse
AT&T told me if I wanted to exchange it I would have to go down town to one of their offices. Apparently they wouldn't let me exchange it at that store. Which is kinda bull, since it's an official AT&T store.
Sent from my HTC One X

I noticed that the lower part of the screen was not as flush as the top. I just went around the whole phone applying slight pressure and it appears to be flush now. Even before, the difference was negligible.
I saw your pictures too. To be honest, mine does the same but you have to apply some pressure. Same when pressure is applied to the screen.
The screens are VERY close and often adhered to the glass, so yes, pressing down will cause that.
I can replicate the very same thing you show in your pictures, but I do have to apply pressure. This amount of pressure I would NEVER apply in a day to day use.
Looking at your fingers, I can also tell you're applying similar pressure. (the tip of your nail has been pressed so far that the blood flow has been restricted, thus the faded, white hue under the tip of your nail)
I can only conclude that you're being anal about this issue.
If there is light leakage to the extent you have shown WITHOUT applying pressure, I can see why you'd want to exchange.
I just think you're nitpicking at an issue that doesn't exist.
I'm not saying that all phones are flawless or that this phone is flawless. But my hardware resembles what you have described, but I consider them as non issues because they're not really issues at all.
However, when it comes to software of this phone. There is a LOT of be desired, and I've only had the device a few hours.
HORRRRRRIBLE!!!! keyboard, just atrocious.
Weak wi-fi signal, I'm 20 ft from the router with no walls, WTF.
Random network disconnects
flawed multi-tasking
These are the issues you should be MORE worried about.

n19htmare said:
I noticed that the lower part of the screen was not as flush as the top. I just went around the whole phone applying slight pressure and it appears to be flush now. Even before, the difference was negligible.
I saw your pictures too. To be honest, mine does the same but you have to apply some pressure. Same when pressure is applied to the screen.
The screens are VERY close and often adhered to the glass, so yes, pressing down will cause that.
I can replicate the very same thing you show in your pictures, but I do have to apply pressure. This amount of pressure I would NEVER apply in a day to day use.
Looking at your fingers, I can also tell you're applying similar pressure. (the tip of your nail has been pressed so far that the blood flow has been restricted, thus the faded, white hue under the tip of your nail)
I can only conclude that you're being anal about this issue.
If there is light leakage to the extent you have shown WITHOUT applying pressure, I can see why you'd want to exchange.
I just think you're nitpicking.
Click to expand...
Click to collapse
That's what I thought at first, too. I felt silly for going in there yesterday. But today, its gotten worse; I'm typing this on my phone right now and I can see the lower screen warping as I type. I agree with you, when I took those pictures last night I had to apply slight pressure in the corners to get that effect. However, now all it takes is a regular tap on the lower right quadrant of the screen to see the screen warp. For example, if I press and hold on my home screen (with a gray background) to pull up the wallpaper menu, the screen looks like it does in the third picture I posted. That's definitely not normal behavior.
Sent from my HTC One X using Tapatalk 2

ShotSkydiver said:
That's what I thought at first, too. I felt silly for going in there yesterday. But today, its gotten worse; I'm typing this on my phone right now and I can see the lower screen warping as I type. I agree with you, when I took those pictures last night I had to apply slight pressure in the corners to get that effect. However, now all it takes is a regular tap on the lower right quadrant of the screen to see the screen warp. For example, if I press and hold on my home screen (with a gray background) to pull up the wallpaper menu, the screen looks like it does in the third picture I posted. That's definitely not normal behavior.
Sent from my HTC One X using Tapatalk 2
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Click to collapse
Sorry I didn't mean to come off as an ass, but your issue MAY be legit, I'm not saying you're lying or anything . Just lots of people on the forums tend to make a mountain out of a mole.
here is my advice. You have 14 days to return the device. I say use it and see what happens. OFTEN times, because of rush to deliver, these phones go from the line into the box, then into the box and then a box....
Basically, let it air out, any glue used to adhere the screen to glass may still be curing.
I've read multiple cases where after a week, similar issues have disappeared.
14 satisfaction policy (30 in CA).... return it and go from there if you can't get anywhere with an exchange.

n19htmare said:
Sorry I didn't mean to come off as an ass, but your issue MAY be legit, I'm not saying you're lying or anything . Just lots of people on the forums tend to make a mountain out of a mole.
here is my advice. You have 14 days to return the device. I say use it and see what happens. OFTEN times, because of rush to deliver, these phones go from the line into the box, then into the box and then a box....
Basically, let it air out, any glue used to adhere the screen to glass may still be curing.
I've read multiple cases where after a week, similar issues have disappeared.
14 satisfaction policy (30 in CA).... return it and go from there if you can't get anywhere with an exchange.
Click to expand...
Click to collapse
No, you're fine, I felt like I was just being anal about it as well.
30 here in Arizona as well. So, if they won't exchange it, at least I can return it and buy another one right there.
Sent from my HTC One X using Tapatalk 2

Something strange with the screen, need your advise

Hi,
I got my S6 4 days ago and so far I'm really happy with it.
I have a tiny thing with my screen, can't even call it by a name and definitely don't know if it is an issue, so I'll try to describe it.
I noticed it by a mistake... after I got it, I opened the device, played with it to drain the battery in order to fully charge it.
When it went to 5% the device has reduced the brightness automatically to save the battery and than it appeared...
A one, look a like white pixel, somewhere around the middle of the screen that I didn't (and couldn't) notice before.
It stayed there no matter what i did or in which app I used.
After I got to 1% I plugged it to the power to charge it and than, when the brightness was automatically got brighter, it looked like
It disappeared... all looked fine.
After playing with it, I can summarize that I can clearly see this white pixel in 3 occasions:
1. When closing the screen, it appears for a millisecond on the black, like flashing and than the screen is shut off.
2. When opening the screen, the same, for a millisecond, like flashing.
3. When reducing the brightness.
In addition, if I am really trying, I can barely see it even in almost full brightness but just because I know it is there.
I understand that it is always there and because the brightness is high I can't almost see it.
I can say for sure that no one can see it if I won't point on it or mention it, even when closing the screen, you won't see it
unless you know it's there and you saw it after reducing the brightness.
Another strange thing (or maybe not) is that I took screenshots so I will be able to show it to you but it is not appearing over it
Even on a black screen - saw it but it is not there in the picture.
I can live with it, unless it is something can effect in the future. this is my only worry.
I know that the easy way is to go with the warranty, but as there are other issues with the screen like pinkish/yellow/green
Maybe if it's not an issue, better to leave it like that.
I really will appreciate your advise and opinion.

Dial *#0*#. Go Red, Green, Blue, Dimming. If the dot it's still visible in any of the tests you might have a dead pixel.
Sent from my SM-G920F using Tapatalk

pokr777 said:
Dial *#0*#. Go Red, Green, Blue, Dimming. If the dot it's still visible in any of the tests you might have a dead pixel.
Sent from my SM-G920F using Tapatalk
Click to expand...
Click to collapse
Did it, and pretty much the same as I described.
Red, Green, Blue - Nothing
Dimming - See it just after dimming is happening, meaning just after the second click (on first click see nothing).
So, it's dead? half dead?
Can it be worse?
Like I wrote, it is bother me just because:
1. I know it's there
2. Mostly because I'm afraid how it will effect in the future or if it means that my screen is defect.
What do you think?
Thanks for your help.

This is a strange issue, normally the pixel is either dead or not, whats even stranger is that you and others are suffering from dead pixels, i tought this was a thing of the past with oled screens but clearly im wrong.
I have 1 suggestion for you, put on your google chrome browser in your phone, a very dark gray (not black) picture and see if you can spot that pixel in that background and report back please, while viewing the picture, play with the brightness, put it manual on max manual on medium and manual on low, be sure to check it in a dark-ish environment.

Same same.
In a room with regular lights:
Can spot it on full or 6/8 contrast just because I know it's there and even than it is really hard to notice it.
When put it on medium it is more visible but I'm not so sure that in "regular" looking someone will see it unless he will look for it or by a mistake it will jump on his eyes.
When put it in lowest - it is very clear and shine.
In a dark room:
Can spot is all the time but:
On full or 6/8 contrast it is noticed but not shine. like a brighter gray.
On medium or the lowest contrast - it is very visible - clear and shine.

Was your S6 ever opened? ) Maybe you have a small piece of dust under the glass? Screen protector? Try to check if it's visible in direct sunlight with the screen off.
Sent from my SM-G920F using Tapatalk

pokr777 said:
Was your S6 ever opened? ) Maybe you have a small piece of dust under the glass? Screen protector? Try to check if it's visible in direct sunlight with the screen off.
Sent from my SM-G920F using Tapatalk
Click to expand...
Click to collapse
It wasn't open, it is brand new.
I have a glass screen protector - can something like dust cause this kind of an issue? I don't think so (bit don't know of course) as if so I would see it all the time + it wasn't like showing/glowing for millisecond when closing the screen.
Doesn't' it?

Never leave your battery die! This is a common mistake people make. Lithium ion batteries needs to be charged as often as possible never leave it die as it will deteriorate the battery.
That strange pixel will probably settle after some use. The pinkish colour on the screen seems like a lot of people have that problem. That would be the only reason I would send that back for warranty

Hi,
I think that it is indeed a dead pixel. However as your phone has such high resolution and pixel density, I think it is harder to see sometimes.
Regarding the future of this problem, I don't think it will affect you more than this. I've owned some devices with dead pixels and never ever they gave me problems (my good ol Nintendo DS had 2 haha, I've been playing it since 2006 IIRC). But if you want professional guidance, maybe it's a good idea to take the phone to a Samsung Technical Center or something like that and show them the dead pixel (or try), and also talk about the pinkish screen.
All the best,
~Lord
Sent from my SM-G920I using Tapatalk

Thanks for your help.
I went to the local Samsung store and it is indeed a dead pixel (or whatever) - They gave me a brand new device.
Regarding the battery, thanks for the information, I wasn't aware of it at all, I did leave it to die at first use as I was away, but anyway, even without knowing it, Today I charged it at around 30%
as usually I'm not waiting for it to die, but from now on I will give it more attention.
Thanks all.

AMOLED screen burn-in

I'm using Waze app every single day for about 1.5 hour.
in the past when i had galaxy S4, after 2 month of daily use, i noticed on white pages i still see all the static banners and buttons of waze.
baisically, using Waze in daily basis, burn-in my screen in the static area of the app like the up and down banners, speed meter etc...
Can it happen also in my new galaxy s8+? what to you think? did the amoled technology haven't changed a lot in the past 4 or 5 years?

There is a new feature in Waze called battery saver, it dims the screen when you are over a certain speed and a certain distance from the next instruction, that might help with it.
Though to be honest I use it for about the same amount of time everyday and don't even think about any burn in, its definitely not something that I've noticed happening on my phone so far

Shaady said:
its definitely not something that I've noticed happening on my phone so far
Click to expand...
Click to collapse
So far.... the phone is pretty new so we can tell right now. hope it will never happen but my S4 experience keeps me worried about this phenomenon.

Shaady said:
There is a new feature in Waze called battery saver, it dims the screen when you are over a certain speed and a certain distance from the next instruction, that might help with it.
Though to be honest I use it for about the same amount of time everyday and don't even think about any burn in, its definitely not something that I've noticed happening on my phone so far
Click to expand...
Click to collapse
I looked in Waze setting and could not find this option. Where is this option?

Shaady said:
There is a new feature in Waze called battery saver, it dims the screen when you are over a certain speed and a certain distance from the next instruction, that might help with it.
Though to be honest I use it for about the same amount of time everyday and don't even think about any burn in, its definitely not something that I've noticed happening on my phone so far
Click to expand...
Click to collapse
i can't find this option in waze.... which app version installed on your phone? which country?

I had that problem with my s7 edge. I got it changed on warranty. I'm too scared to use waze on my s8+.
Sent from my SM-G955F using XDA-Developers Legacy app

mouzam said:
I had that problem with my s7 edge. I got it changed on warranty. I'm too scared to use waze on my s8+.
Click to expand...
Click to collapse
How much time did you use your s7 before the burn-in happen?
How much time you used waze each day?

Flame Red said:
I looked in Waze setting and could not find this option. Where is this option?
Click to expand...
Click to collapse
Today i received an update to waze from play store and the function was added :good:

Definitely can still happen on the s8+. I'd recommend not having your screen excessively bright while static images are on screen if you can help it. It's a pain but this is just an unfortunate trade-off with these beautiful screens.

xeathpk said:
Definitely can still happen on the s8+. I'd recommend not having your screen excessively bright while static images are on screen if you can help it. It's a pain but this is just an unfortunate trade-off with these beautiful screens.
Click to expand...
Click to collapse
It's not a trade-off. It can happen with virtually ANY type of display. LCD, LED, OLED, etc. No mobile phone display is immune.

pieces of cake said:
It's not a trade-off. It can happen with virtually ANY type of display. LCD, LED, OLED, etc. No mobile phone display is immune.
Click to expand...
Click to collapse
I'm sorry if you dont like it but its the truth. I absolutely love the Samsung phones so I'm not against the phone. I've had the Note, S3, S4, S5, S6E, S7E and now the S8+.
I'm the first person to correct somebody wrongly bashing these phones but in this case it is what it is mate. Its well documented and accepted as fact that screen burn in on Amoled is more prevalent than some other display technologies. You need to be a little bit more mindful with Amoled if you want to keep the screen looking nice with heavy use.

xeathpk said:
I'm sorry if you dont like it but its the truth. I absolutely love the Samsung phones so I'm not against the phone. I've had the Note, S3, S4, S5, S6E, S7E and now the S8+.
I'm the first person to correct somebody wrongly bashing these phones but in this case it is what it is mate. Its well documented and accepted as fact that screen burn in on Amoled is more prevalent than some other display technologies. You need to be a little bit more mindful with Amoled if you want to keep the screen looking nice.
Click to expand...
Click to collapse
Based on your response, it's apparent that you didn't quite grasp mine. Anyway, cheers!

pieces of cake said:
Based on your response, it's apparent that you didn't quite grasp mine. Anyway, cheers!
Click to expand...
Click to collapse
Based on your first response you obviously didn't grasp mine at all whatsoever. I wasn't comparing Amoled directly to any other screen technology but the fact remains that the prevelance of screen burn in is generally higher than other screen types in general. That's not just conjecture on my part.
Its accepted fact. Also I'd appreciate it if you dropped the childish, rude and flippant attitude towards me. I was simply responding to your straw man argument.

xeathpk said:
Based on your first response you obviously didn't grasp mine at all whatsoever. I wasn't comparing Amoled directly to any other screen technology but the fact remains that the prevelance of screen burn in is generally higher than other screen types in general. That's not just conjecture on my part.
Its accepted fact. Also I'd appreciate it if you dropped the childish, rude and flippant attitude towards me. I was simply responding to your straw man argument.
Click to expand...
Click to collapse
Yeah, ok then. Enjoy!

XkobiX said:
How much time did you use your s7 before the burn-in happen?
How much time you used waze each day?
Click to expand...
Click to collapse
There was one week where I used it excessively. And I kept the screen full bright. When I saw the screen burn in with the arrow of waze navigation. I started looking up on the Internet to solve the burn in issue somehow. That's when I found out that it's a common issue on amoled screens apparently. And the only way to solve it was to send it back to Samsung for a repair or replacement.
Sent from my SM-G955F using XDA-Developers Legacy app

mouzam said:
There was one week where I used it excessively. And I kept the screen full bright. When I saw the screen burn in with the arrow of waze navigation. I started looking up on the Internet to solve the burn in issue somehow. That's when I found out that it's a common issue on amoled screens apparently. And the only way to solve it was to send it back to Samsung for a repair or replacement.
Click to expand...
Click to collapse
Yeah unfortunately its one of those things that you just have to be mindful of, even when you're not on full brightness.
I was pretty lucky with most of my galaxy phones especially considering how heavily I used them, although my S7E was an exception.
I still have the phone and after just 13 months you can clearly see discoloration on the screen and admittedly very feint burn in on UI elements ie. the status bar. The screen discoloration is pretty bad and perfectly matches the YouTube app, where the video is playing up top and the static white comment section below put uneven "wear" on my screen. I'm now trying to make a habit to watch longer YouTube videos in fullscreen to avoid a similar result.

mouzam said:
There was one week where I used it excessively. And I kept the screen full bright. When I saw the screen burn in with the arrow of waze navigation. I started looking up on the Internet to solve the burn in issue somehow. That's when I found out that it's a common issue on amoled screens apparently. And the only way to solve it was to send it back to Samsung for a repair or replacement.
Click to expand...
Click to collapse
So they replaced it for you? If it is so common on amoled display, they still replace or repair burned in screens?

XkobiX said:
So they replaced it for you? If it is so common on amoled display, they still replace or repair burned in screens?
Click to expand...
Click to collapse
Yes they did. I rang samsung and told them about the issue. They got the phone picked up from my house. I was expecting them to probably just replace the screen but to my shock they sent me a brand new sealed s7 edge.
Sent from my SM-G955F using XDA-Developers Legacy app

Amoled is notorious for burn-ins. I would avoid using any app for prolonged periods of time.

pieces of cake said:
It's not a trade-off. It can happen with virtually ANY type of display. LCD, LED, OLED, etc. No mobile phone display is immune.
Click to expand...
Click to collapse
I work for a carrier and never in my 14 years have I seen a LCD screen burn in I have however seen multiple AMOLED panels with burn in especially demo phones (yes on all day rolling content but so are the LCD models) this is a risk with organic displays to his point is true it is a trade off whichever way you sugercoat it

Weird display phenomenon

Now this really isn't an issue at all but it was pointed out by my friend. There may be other ways of noticing the same but here's how I do it.
Sit in a dark room, as dark as possible (best at night).
Increase the brightness to maximum.
Open any video on MX Player, pause it and zoom out (decrease video size) as much as possible.
Observe the corners around the chin of the device. You should see some light leaking through.
Now of course this isn't an issue you'd encounter normally but it just kinda freaked us out. Any idea what might be causing it? I have no technological knowledge about displays except for the fact that pixels are turned off for black areas in AMOLED displays. We don't have navigation keys backlight either.

sahu.prashant said:
Now this really isn't an issue at all but it was pointed out by my friend. There may be other ways of noticing the same but here's how I do it.
Sit in a dark room, as dark as possible (best at night).
Increase the brightness to maximum.
Open any video on MX Player, pause it and zoom out (decrease video size) as much as possible.
Observe the corners around the chin of the device. You should see some light leaking through.
Now of course this isn't an issue you'd encounter normally but it just kinda freaked us out. Any idea what might be causing it? I have no technological knowledge about displays except for the fact that pixels are turned off for black areas in AMOLED displays. We don't have navigation keys backlight either.
Click to expand...
Click to collapse
There should be no light leak/bleed on an AMOLED screen phone, that is common for IPS screens.
Did you get the phone from the official site?

The Marionette said:
There should be no light leak/bleed on an AMOLED screen phone, that is common for IPS screens.
Did you get the phone from the official site?
Click to expand...
Click to collapse
Yep Amazon. Funny my friend has the same issue. In fact he was the one who pointed it out first.

sahu.prashant said:
Yep Amazon. Funny my friend has the same issue. In fact he was the one who pointed it out first.
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Doubt it's possible to have "rogue" pixels but I will have to see for myself when mine arrives. But my friend who has it never complained about it, so I have a feeling only a certain batch of them might have this issue.
There also might be a chance it's related to software, so did you try using another rom?

The Marionette said:
Doubt it's possible to have "rogue" pixels but I will have to see for myself when mine arrives. But my friend who has it never complained about it, so I have a feeling only a certain batch of them might have this issue.
There also might be a chance it's related to software, so did you try using another rom?
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It certainly is weird. I mean that light bleed doesn't exactly appear to be "rogue" pixels either. Plus it's rather too dim to be noticed unless you're sitting in an absolutely dark room with your brightness maxed out and about 75% of the screen totally black (which would rarely ever happen). I believe it could be possible that every unit has this but never really has been noticed by anyone.
The issue isn't that great for me to switch to another ROM and test it. Just wanted to bring this to everyone's notice. I'm on OOS 5.1.11 (rooted)

Yes, I ordered 2 and they were both defect so I sent them back. I did not send them back because of this tho, however i also recognized that both of them had really bad uniformity issues and it looked like the edges were bleeding. I observed that on a white background. I am living in germany and ordered from amazon, the second one got dust in it's front camera lense, when it arrived and the first one was emitting a loud static noise, like coil whine. It's insane, I just want a proper working phone. Not sure, whether I should order a 3rd one.

Kalleculated said:
Yes, I ordered 2 and they were both defect so I sent them back. I did not send them back because of this tho, however i also recognized that both of them had really bad uniformity issues and it looked like the edges were bleeding. I observed that on a white background. I am living in germany and ordered from amazon, the second one got dust in it's front camera lense, when it arrived and the first one was emitting a loud static noise, like coil whine. It's insane, I just want a proper working phone. Not sure, whether I should order a 3rd one.
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Wow that's a really big let down on Amazon's part to send defective units, and that too twice! However, I checked my screen for any such uniformity issues both on black and white but didn't find any such except for this one. And I repeat again, this is barely noticeable and is visible only when you're in absolute dark, with maximum brightness on black screen.
Although such a thing is ignorable but it's something which isn't really expected from OnePlus.

sahu.prashant said:
Wow that's a really big let down on Amazon's part to send defective units, and that too twice! However, I checked my screen for any such uniformity issues both on black and white but didn't find any such except for this one. And I repeat again, this is barely noticeable and is visible only when you're in absolute dark, with maximum brightness on black screen.
Although such a thing is ignorable but it's something which isn't really expected from OnePlus.
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Yea, yours is definately fine. I'd be happy, if I got one like that.
I ordered from Amazon, because I heard the OnePlus support is really unprofessional sometimes and certain things take ages.
Did you guys order it from the official store?
Edit: That being said I wouldn't worry that much about it, if I were you.

Kalleculated said:
Yea, yours is definately fine. I'd be happy, if I got one like that.
I ordered from Amazon, because I heard the OnePlus support is really unprofessional sometimes and certain things take ages.
Did you guys order it from the official store?
Edit: That being said I wouldn't worry that much about it, if I were you.
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Not worrying over it at all! After all, who keeps the brightness at maximum in a dark room.
We ordered it from Amazon India.

sahu.prashant said:
Not worrying over it at all! After all, who keeps the brightness at maximum in a dark room.
We ordered it from Amazon India.
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I ordered mine from Aliexpress and the comments were all positive. I hope mine won't be defective, I spat my soul out financially for it. :silly:

The Marionette said:
I ordered mine from Aliexpress and the comments were all positive. I hope mine won't be defective, I spat my soul out financially for it. :silly:
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Hehehehe.... I'm sure it'll be just fine! And congrats on getting your new phone (even if you're about to get it). Nevertheless it's a very decent device :good:

Question Cracked Screen

So long story short, I went to bed last night with my pixel 7 pro on charge woke up this morning and the screen is cracked? has anyone else seen this, i know the older pixel 6 had an issue with screens cracking and looks like this might be introduced into the 7 too.

onintks said:
So long story short, I went to bed last night with my pixel 7 pro on charge woke up this morning and the screen is cracked? has anyone else seen this, i know the older pixel 6 had an issue with screens cracking and looks like this might be introduced into the 7 too.
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oh no, had the same with p6p. Google wont do anything, because they'll gonna say: user error!

t0m2k said:
oh no, had the same with p6p. Google wont do anything, because they'll gonna say: user error!
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yes already been on phone to them this morning and exactly what you say... user error, obvisouly this is a manufactoring fault where it is now costing me £250 for a replacement screen on top of the nearly £900 for the phone thats a month old.
This is my second pixel, first one was a long time ago, had many phones between and no issues but this has given me doubts now about the pixel 7. My main worry is replacing it and the screen going again.

First and foremost, I'm NOT challenging you with the crack.
But how on earth can a screen crack if it's lying still all night? What physics could be causing that?
I can imagine, however unlikely, that a big temperature drop could cause that, for example when you're camping or sleeping with the window open in extreme winter conditions or something like that.
I can also imagine that charging the phone might have to do with it, maybe there's a hw fault that made the phone charge to fast, heating it up in a cold room. stress on the screen, crack. Could it be a type of vibration that transmitted to the phone somehow? From a heater, air purifier, something like that?
Did you eliminate things like that?

Good questions, I have done exactly the same for the past month put phone on the dressing table plug it in and let it charge, this time however after noticing the crack I also noticed the charge was only at 72%, it had adaptive charing enabled and said it would be fully charged by 6:30 am but was up at 6am.
So no vibrations, no temapture changes (not enough to cause this) strange one, I just know the night sleep cost me £250 arrr just hope it never happens again.

As can see in photo the main crack goes from right to left and has web cracks too.

The photo is a bit blurry but it doesn't look like one crack to me, more like the glass is shattered. Strange...

Not calling you a liar, but that really does look like an impact which occurred at the most vulnerable part of the screen edge. No chance that you unknowingly may have accidently bumped the corner of the night stand when setting it down, or had something on your nightstand which may have gotten knocked over and nicked the screen? Basically, pointed force on a very small surface area. It looks very much like every iPhone screen my wife has shattered.

Could also be that the screen was accidently nicked without a noticeable crack but when the charger was put on the heat made the crack grow and spread, similar to a car windshield crack when the defroster is put on.
Or just plain faulty manufacturing...

Shattered screen means "something" caused it from the outside...or the inside!
If you didn't hit the screen somehow then maybe the battery swelled and internal pressure caused this? I say this because of the aforementioned charging anomaly.

I actually avoided the Pixel 6 Pro because of all the reports of this happening and figured the 7 Pro must be fixed. It's sad to see that may not be the case.
That said, yours definitely looks way more like an impact than the spontaneous cracking pictures I've seen. Those also almost all happened at the corners where the glass would be at its highest tension instead of near the center of the screen like yours plus yours has spread all over which means there was a lot of energy to dissipate. You're sure nothing could have happened to it?

onintks said:
As can see in photo the main crack goes from right to left and has web cracks too.
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That looks identical to what did for my S21 Ultra. Dropped and landed with an impact right on the edge of the screen in the center, with the crack looking very similar.
As others have said, I'm not saying you're being dishonest for a minute, but that really does look like impact damage to me.