Just got my AT&T One X a couple days ago, and I noticed that the bottom two corners of the display are very slightly raised, and pressing down on them pushes them in, and presses against the display as if the entire display assembly is raised. In dark areas, there is noticeable light leak from the capacitive buttons where the display is raised.
In addition, the circular housing around the camera creaks when pressed in, as if it's ill-fitting. Definitely annoying and concerning.
I took my phone into the at&t store and they told me "oh, all phones are like that to a certain extent, if we exchanged it the new phone would have that too". Should I go back and try harder to exchange?
Sent from my HTC One X using Tapatalk 2
ShotSkydiver said:
Just got my AT&T One X a couple days ago, and I noticed that the bottom two corners of the display are very slightly raised, and pressing down on them pushes them in, and presses against the display as if the entire display assembly is raised. In dark areas, there is noticeable light leak from the capacitive buttons where the display is raised.
In addition, the circular housing around the camera creaks when pressed in, as if it's ill-fitting. Definitely annoying and concerning.
I took my phone into the at&t store and they told me "oh, all phones are like that to a certain extent, if we exchanged it the new phone would have that too". Should I go back and try harder to exchange?
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
I think so. Mine has none of those issues and is very solid.
Yes you should go back. You are paying good money for that phone and the service! Also, there is an old saying that I think that AT&T is forgetting or has forgotten. "The customer is always right."
I am shocked a little that she would just pooh pooh it off like it was all cool and that you would believe that they are all that way? Such a shame that these new shiny expensive phones are having these cosmetic flaws. There was an issue of a discolouration on one of the newer Sony phones.. *shakes head* Hate to say it but this phone was ruined for me when I found out it was gonna be only 16gig..
Good luck there, friend
It's hit or miss just like anything else. I hate doing unnecessary exchanges for small petty stuff.
Sent from my HTC One X using xda premium
Take it in and demand a new phone. What you are describing are definitely defects with your particular phone, mine is flawless. You paid good money for that thing and are stuck with it for two years, you should not have to settle for anything less than a perfect device.
Sent from my HTC One X using XDA
Wow, that kind of pisses me off for some reason. Don't let retarded ATT personnel tell you what is expected build quality. Most of those floor clerks don't know their ass from their elbow when it comes to technology. Like the other dudes said, take it back and ask for an exchange, make them bring out two or three other units and pick the most solid one of the bunch. You're paying multi-hundred dollars for it and signing a two year contract, don't let those same retards that told me the one x has "a amoled screen" and that I should get it because "it works even with a lumia 900 sim card" lecture you about build quality.
ShotSkydiver said:
Just got my AT&T One X a couple days ago, and I noticed that the bottom two corners of the display are very slightly raised, and pressing down on them pushes them in, and presses against the display as if the entire display assembly is raised. In dark areas, there is noticeable light leak from the capacitive buttons where the display is raised.
In addition, the circular housing around the camera creaks when pressed in, as if it's ill-fitting. Definitely annoying and concerning.
I took my phone into the at&t store and they told me "oh, all phones are like that to a certain extent, if we exchanged it the new phone would have that too". Should I go back and try harder to exchange?
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
Most of our htc one x have this light leak from the buttons, look for the thread, its normal.
The camera area is plastic.
and can you post a picture/video of the screen issue? just so we can get a idea of how much you are pushing it in lol
Yea that's a defect, you should able to exchange that...
ShotSkydiver said:
Just got my AT&T One X a couple days ago, and I noticed that the bottom two corners of the display are very slightly raised, and pressing down on them pushes them in, and presses against the display as if the entire display assembly is raised. In dark areas, there is noticeable light leak from the capacitive buttons where the display is raised.
In addition, the circular housing around the camera creaks when pressed in, as if it's ill-fitting. Definitely annoying and concerning.
I took my phone into the at&t store and they told me "oh, all phones are like that to a certain extent, if we exchanged it the new phone would have that too". Should I go back and try harder to exchange?
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
I had similar issues with the creaking and the top right of the screen being "mushy". I had bought mine outright at BestBuy and I took it back and told them it was a defect confirmed online, which for the most part is. When I got the next one not a single creak and screen is solid.
Just take it back and tell them you did your research on the issue and found that it is indeed a defect, because it is.
Common with HTC out seems. My inspire was exactly the same.
Sent from my SGH-I777 using xda premium
Here's some pictures: http://imgur.com/a/od8u0
I just noticed that, if I press on the screen (not even that hard) in the bottom half, it does what you see in the third picture, almost as if the display is too close to the glass.
Sent from my Transformer Prime TF201 using Tapatalk 2
ThisWasATriumph said:
I think so. Mine has none of those issues and is very solid.
Click to expand...
Click to collapse
Agreed...Even mine doesnt have these issues...you should get it exchanged...
Awesome! Went to the AT&T store again, got a manager, they basically said "oh yeah well that's just how displays work, if you touch a TV screen with enough pressure it does that too". I told them I only have to lightly tap on the screen for it to warp, and they said because the phone just came out last week they haven't gotten enough feedback from people to know of any potential issues, and if my problem was impairing my use of the phone then they'd replace it, but because I can still use it they "can't replace it". He said he was going to email his HTC rep and see if my problem is a common issue, and let me know later today.
That is such bull****, they can't replace it because it hasn't been out long enough and it's only a cosmetic problem? I clearly showed them how it was different from the display models, and they still said oh its just too new to tell. Great.
Sent from my HTC One X using Tapatalk 2
ShotSkydiver said:
Awesome! Went to the AT&T store again, got a manager, they basically said "oh yeah well that's just how displays work, if you touch a TV screen with enough pressure it does that too". I told them I only have to lightly tap on the screen for it to warp, and they said because the phone just came out last week they haven't gotten enough feedback from people to know of any potential issues, and if my problem was impairing my use of the phone then they'd replace it, but because I can still use it they "can't replace it". He said he was going to email his HTC rep and see if my problem is a common issue, and let me know later today.
That is such bull****, they can't replace it because it hasn't been out long enough and it's only a cosmetic problem? I clearly showed them how it was different from the display models, and they still said oh its just too new to tell. Great.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
Go to a different store, post on their forum, "tweet" at them, hit them on facebook.
Honestly, it seems like the social media people at AT&T do a lot better.
Worst case scenario? return the damn thing and take your money elsewhere.
eallan said:
Go to a different store, post on their forum, "tweet" at them, hit them on facebook.
Honestly, it seems like the social media people at AT&T do a lot better.
Worst case scenario? return the damn thing and take your money elsewhere.
Click to expand...
Click to collapse
Is it possible to do an exchange at a different store than the one I bought it from?
Sent from my HTC One X using Tapatalk 2
ShotSkydiver said:
Is it possible to do an exchange at a different store than the one I bought it from?
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
AT&T told me if I wanted to exchange it I would have to go down town to one of their offices. Apparently they wouldn't let me exchange it at that store. Which is kinda bull, since it's an official AT&T store.
Sent from my HTC One X
I noticed that the lower part of the screen was not as flush as the top. I just went around the whole phone applying slight pressure and it appears to be flush now. Even before, the difference was negligible.
I saw your pictures too. To be honest, mine does the same but you have to apply some pressure. Same when pressure is applied to the screen.
The screens are VERY close and often adhered to the glass, so yes, pressing down will cause that.
I can replicate the very same thing you show in your pictures, but I do have to apply pressure. This amount of pressure I would NEVER apply in a day to day use.
Looking at your fingers, I can also tell you're applying similar pressure. (the tip of your nail has been pressed so far that the blood flow has been restricted, thus the faded, white hue under the tip of your nail)
I can only conclude that you're being anal about this issue.
If there is light leakage to the extent you have shown WITHOUT applying pressure, I can see why you'd want to exchange.
I just think you're nitpicking at an issue that doesn't exist.
I'm not saying that all phones are flawless or that this phone is flawless. But my hardware resembles what you have described, but I consider them as non issues because they're not really issues at all.
However, when it comes to software of this phone. There is a LOT of be desired, and I've only had the device a few hours.
HORRRRRRIBLE!!!! keyboard, just atrocious.
Weak wi-fi signal, I'm 20 ft from the router with no walls, WTF.
Random network disconnects
flawed multi-tasking
These are the issues you should be MORE worried about.
n19htmare said:
I noticed that the lower part of the screen was not as flush as the top. I just went around the whole phone applying slight pressure and it appears to be flush now. Even before, the difference was negligible.
I saw your pictures too. To be honest, mine does the same but you have to apply some pressure. Same when pressure is applied to the screen.
The screens are VERY close and often adhered to the glass, so yes, pressing down will cause that.
I can replicate the very same thing you show in your pictures, but I do have to apply pressure. This amount of pressure I would NEVER apply in a day to day use.
Looking at your fingers, I can also tell you're applying similar pressure. (the tip of your nail has been pressed so far that the blood flow has been restricted, thus the faded, white hue under the tip of your nail)
I can only conclude that you're being anal about this issue.
If there is light leakage to the extent you have shown WITHOUT applying pressure, I can see why you'd want to exchange.
I just think you're nitpicking.
Click to expand...
Click to collapse
That's what I thought at first, too. I felt silly for going in there yesterday. But today, its gotten worse; I'm typing this on my phone right now and I can see the lower screen warping as I type. I agree with you, when I took those pictures last night I had to apply slight pressure in the corners to get that effect. However, now all it takes is a regular tap on the lower right quadrant of the screen to see the screen warp. For example, if I press and hold on my home screen (with a gray background) to pull up the wallpaper menu, the screen looks like it does in the third picture I posted. That's definitely not normal behavior.
Sent from my HTC One X using Tapatalk 2
ShotSkydiver said:
That's what I thought at first, too. I felt silly for going in there yesterday. But today, its gotten worse; I'm typing this on my phone right now and I can see the lower screen warping as I type. I agree with you, when I took those pictures last night I had to apply slight pressure in the corners to get that effect. However, now all it takes is a regular tap on the lower right quadrant of the screen to see the screen warp. For example, if I press and hold on my home screen (with a gray background) to pull up the wallpaper menu, the screen looks like it does in the third picture I posted. That's definitely not normal behavior.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
Sorry I didn't mean to come off as an ass, but your issue MAY be legit, I'm not saying you're lying or anything . Just lots of people on the forums tend to make a mountain out of a mole.
here is my advice. You have 14 days to return the device. I say use it and see what happens. OFTEN times, because of rush to deliver, these phones go from the line into the box, then into the box and then a box....
Basically, let it air out, any glue used to adhere the screen to glass may still be curing.
I've read multiple cases where after a week, similar issues have disappeared.
14 satisfaction policy (30 in CA).... return it and go from there if you can't get anywhere with an exchange.
n19htmare said:
Sorry I didn't mean to come off as an ass, but your issue MAY be legit, I'm not saying you're lying or anything . Just lots of people on the forums tend to make a mountain out of a mole.
here is my advice. You have 14 days to return the device. I say use it and see what happens. OFTEN times, because of rush to deliver, these phones go from the line into the box, then into the box and then a box....
Basically, let it air out, any glue used to adhere the screen to glass may still be curing.
I've read multiple cases where after a week, similar issues have disappeared.
14 satisfaction policy (30 in CA).... return it and go from there if you can't get anywhere with an exchange.
Click to expand...
Click to collapse
No, you're fine, I felt like I was just being anal about it as well.
30 here in Arizona as well. So, if they won't exchange it, at least I can return it and buy another one right there.
Sent from my HTC One X using Tapatalk 2
Related
Hello,
Sorry, I accidentally posted this in the Desire HD forum first (not that it should really matter of course).
I've started to notice that the glass on my Inspire 4G is making a slight snapping noise and moving a bit sometimes when I press on the corners, almost as if the glass is lifting slightly over time. Once I press the corners, it is fine for a few minutes, then I can do it again, hearing the snapping noises.
I want to root my phone and install RCMix HD, but I don't want to void my warranty if the glass is going to lift off my screen in a few months. Is anyone else seeing this issue? Other than this and poor battery life, I absolutely love the phone. It's a HUGE improvement over the xdandroid experience on my Touch Pro 2.
Anyone else with this problem?
gnnash said:
Hello,
Sorry, I accidentally posted this in the Desire HD forum first (not that it should really matter of course).
I've started to notice that the glass on my Inspire 4G is making a slight snapping noise and moving a bit sometimes when I press on the corners, almost as if the glass is lifting slightly over time. Once I press the corners, it is fine for a few minutes, then I can do it again, hearing the snapping noises.
I want to root my phone and install RCMix HD, but I don't want to void my warranty if the glass is going to lift off my screen in a few months. Is anyone else seeing this issue? Other than this and poor battery life, I absolutely love the phone. It's a HUGE improvement over the xdandroid experience on my Touch Pro 2.
Anyone else with this problem?
Click to expand...
Click to collapse
Yes, others have complained about the screen lifting. If you are within the 30 day return policy, you can try to exchange it. I don't think it'll completely come off over a long period of time.
yea, i didn't notice till after my 30 days were up. Still trying to find time to call HTC about it, Bugs the crap out of me! I'm sure it will lift to the point of dirt and moisture getting under there though. Damn tape!
mj0528 said:
yea, i didn't notice till after my 30 days were up. Still trying to find time to call HTC about it, Bugs the crap out of me! I'm sure it will lift to the point of dirt and moisture getting under there though. Damn tape!
Click to expand...
Click to collapse
If you bought the phone from at&t, they can do a warranty exchange or like you said, call HTC and see what they can do. If you rooted your phone, you need to bring it back to factory original state prior to returning it to either HTC or at&t.
Radio Shack, i bet they'd tell me to jump in a lake. AT&T told me to call HTC
mj0528 said:
Radio Shack, i bet they'd tell me to jump in a lake. AT&T told me to call HTC
Click to expand...
Click to collapse
LOL. HTC will do a warranty exchange. Not sure if rat shack will care.
If I do bring it in for a warranty exchange, will the next one just do the same thing? Is this common to all Inspires, or are most alright?
I know others have complained about the screen lifting or moving near the search key. Others have also complained about the lcd making funny colors while pressing on the search key. I guess its a hit or miss.
Sent from my calculator
Mine is also doing it
Sometimes it gets really bad and so annoying knowing that later through normal use eventually the glass will come off and or get all kinds of dust/lint under the glass.
I got mine @ Costco on launch day and they mentioned 90 days to replace if defective and after 90 days that I would have to deal with HTC for warranty? Is this true has anyone else dealt with Costcos wireless, will they replace it?
Funny thing is on launch day my brand new Inspire had white specks of lint under the glass and within the week I got it replaced and they agreed its defective.
So this could be an uprising defect.
sent from my Inspire™ 4G via XDA App
I bought mine directly from AT&T, and am still in my buyer's remorse period. So my biggest decision is whether to get another Inspire 4G or to switch to another phone. I love this phone, but don't want to get another if it is going to have the same problem. However, I don't know what other phone I would get in its place.
My corner by the search button is now visibly elevated. Either I just now noticed this, or it is rapidly getting worse. At this rate, I feel the glass would be off completely by next month.
kirk123 said:
I know others have complained about the screen lifting or moving near the search key. Others have also complained about the lcd making funny colors while pressing on the search key. I guess its a hit or miss.
Sent from my calculator
Click to expand...
Click to collapse
There is no lifting or moving on mine, though I can get a tiny bit of distortion if I hold down the search key firmly, however, you really have to press hard to get that, in normal use it is fine.
Edit-I guess some of this is like the patient who tells his doctor "it hurts when I move my arm this weird way", to which the doctor responds "Don't move it that way"
Damn... Mine is doing the same thing. This is bothersome...
It's not noticeable for me, unless I concentrate on it while I'm pressing on it. Also, if I hit the search button like others here, it discolors the screen.
Are there people out there who this doesn't happen to?
I'm considering "upgrading" to the Atrix. I really love the Inspire, but if it's just going to fall apart or get dust under the screen, I won't be able to handle it. The battery life of the Atrix entices me too, but there's just something special about the Inspire...
How long is the warranty on our phones? I suppose I could just replace it a few times before the warranty is up, but if my last replacement has the same issue later... I just don't know.
I sure wish that AT&T would have nabbed the Sensation. Then I would be switching right now, no question.
It's a "feature"
Mine does it, but it doesn't effect the phone. It's in a case so I don't even notice it now.
gnnash said:
Are there people out there who this doesn't happen to?
I'm considering "upgrading" to the Atrix. I really love the Inspire, but if it's just going to fall apart or get dust under the screen, I won't be able to handle it. The battery life of the Atrix entices me too, but there's just something special about the Inspire...
How long is the warranty on our phones? I suppose I could just replace it a few times before the warranty is up, but if my last replacement has the same issue later... I just don't know.
I sure wish that AT&T would have nabbed the Sensation. Then I would be switching right now, no question.
Click to expand...
Click to collapse
I wouldn't consider that an "upgrade". The manufactures warranty lasts a year.
Seems the only solution to fix this problem is to hit the search button with a hammer xD.
All jokes a side as long as there is no dust and the glass isn't seriously falling out of the phone, I would just chalk it up as normal. Every phone has its quirks.
Sent from Hey... This isn't where I parked my car.
mudknot2005 said:
I wouldn't consider that an "upgrade". The manufactures warranty lasts a year.
Seems the only solution to fix this problem is to hit the search button with a hammer xD.
All jokes a side as long as there is no dust and the glass isn't seriously falling out of the phone, I would just chalk it up as normal. Every phone has its quirks.
Sent from Hey... This isn't where I parked my car.
Click to expand...
Click to collapse
Hence the quotes around "upgrade"
Anyway, I agree that every phone has its quirks, and that's fine. For me, the relatively short battery life of the Inspire is a quirk. But a lifting screen isn't a quirk, but a straight-up defect. A defect should never be considered "normal", even if it happens to all phones of a certain model.
I'm going to go and exchange the phone this afternoon. If the display model at the store is okay, with no lifted screen, I will go with the Inspire again. If the display model is lifted as well, I may go with the Atrix. Hopefully the bootloader protection will be broken someday, and development will flourish.
It really is a bummer for me though, as I really do love my inspire.
By the way, just got off the phone with HTC to see if this was a known issue that was being fixed in manufacturing. Apparently, my representative had never heard of the problem. Must be so slight that most people aren't noticing the problem.
Anyway, It sounds like it isn't being actively worked on to fix the issue.
If i push the glass in the corner of the search key, i can feel the glass mive and it creeks too.
Sent from my Desire HD using XDA App
My right lower corner bleeds out a little if I push on it real hard and so does the left side but screen is not elevated at all. it's as flat as it can be. There is no dust trapped. This phone is like 1 month old. I also went to the at&t store and checked out to the display model and all are the same but none had the screen elevated.
This may be an individual issue. But I also tried to push the atrix and captivate on the right lower corner and they dont bleed.
Sent from my Inspire 4G using XDA Premium App
Talk about a pita, I have been transferred to everyone under the sun at htc and at&t with no one telling me anything but send it in. I don't know about you, but I can't live without my phone for that long due to work.
Should've bought it at Best Buy. Geek squad protection plan is expensive but very well worth it for oh crap moments or times like these.
I've went through about 5 different phones and they all have the same screen bleed. Tried multiple stores in case they were from the same batch. Am I just unlucky? Or do all G2X have screen bleeds and the ones that report they don't really arent as picky as I am?
Your picky.
Sent from my LG-P999 using XDA Premium App
the mythical perfect screen you hunt doesn't exist
you're clearly being too picky. my screen has a bit of bleed, but i'll be keeping it because i'm never watching a solid black screen, at full brightness, in a dark room. so it doesnt really matter that much to me.
You're not unlucky, and you're not too picky. I just returned my 3rd g2x today because of backlight bleeding. All 3 were so bad that the bleeds were reaching into the center of the screen. Despite what people say about 'You can't see it unless you're in the dark' is not completely true. The last 2 phones had a stripe of brown across the bottom that was blurring out text at the lower half the screen when on a white background. The 3rd was outright yellow.
Upon returning my 3rd, the manager at the store pulled about the remaining 5 they had in stock. She went in the back and checked all 5 in the dark, and all of them had screen bleeding worst than the one I was returing. The manager agreed that it was unacceptable and sent all 5 back. She's calling me when the next shipment comes in, and she's going to personally go through every phone until she finds one that works right.
As for being too picky, that's bull. These guys on the forums will tell you you're being overboard, but the phone is $500 or $199 and a 2 year contract. I know some people have cash to throw around, and the value of the dollar means nothing. But for me, $200 is a lot of money, 2 years of my life is a lot of time, and for me to just accept something that isn't built right because i'm being "too picky" is a load of crap.
If this was a $5000 tv I bet you'd be singing a different tune, but since it's a $500 phone I should just suck it up. Screw that, i'll return 80 of them if I have to. Hopefully someone at corporate will get the hint and call LG about it.
The manager told me that LG already notified all the T-Mobile reps to make them aware of it. So it's not just a matter of pickiness, this a clear cut QA issue on LG's end.
Backlight bleeding is common. It's common because of poor production, and absolutely no QA in Korea. They're shipping these phones out before the glue finishes drying, and thus we're left with crap. I read another post on here that a guy had glue around the edges of the screen. LG needs to get it together, this is out of hand.
The phone is sexy though, and I suggest returning it until you get the one that works right. I've considered giving up and waiting for another, but all the other phones coming up have custom roms and locked bootloaders. I'm uninterested.
konga056 said:
I've went through about 5 different phones and they all have the same screen bleed. Tried multiple stores in case they were from the same batch. Am I just unlucky? Or do all G2X have screen bleeds and the ones that report they don't really arent as picky as I am?
Click to expand...
Click to collapse
I saw a post a few days ago of someone who went to replace their phone in the store. They tested the new one in the store and were satisfied, but then got home and locked themselves in a closet or something and saw some bleed and they were upset.
If you're like this person, then ya, you're way too picky. This is an LCD screen, not LED.
MWBehr said:
If you're like this person, then ya, you're way too picky. This is an LCD screen, not LED.
Click to expand...
Click to collapse
LG Electronics also makes the iPhone 4 LCD. And it doesn't have this issue.
I don't understand why anyone would accept what is for certain a quality issue. Do you really just not care that much? I have had many phones over the years and none of them have had these issues. I even pulled all of them back out (yes I have kept them all) and checked them under the exact same conditions as the g2x I sent back yesterday. Do you know how many of them had screen bleed? ZERO none of them. I'm not talking about standard extra defused light coming through an LCD. I'm talking about multiple spots were light was coming through because it simply wasn't sealed correctly.
To the people saying you are being too picky or it doesn't matter or they are all like that either don't know what they are talking about, saying that because they don't like you, or just like to be screwed out of their money.
Have a little pride and demand that it is right. I will sent back every single phone I get until I get one that is correctly built.
i paid 500 for mine but i just don't wanna go there get another one and have it be worse than mine and then make it an issue for me to keep going back till i get a good one since the one i have has been straight aside from the minor backlight issue which i can't see unless im in the dark on that black screen
I have to say that my first phone had it bad. I could tell in every app I tried. I saw it before there were threads like these. I returned it.
I did however buy one from the store and went into the neighboring store's bathroom with the light off, total darkness and the screen looked good.
Obviously these are the first batch and may not be perfect but I'd like to think "most" are under normal conditions. I know I wouldn't stand for it. The screen is something you always will use. It would bother me.
If your store doesn't have a good one, then don't buy it. I guess it is save to say there are batches of bad phones out there. The demo unit at the store near me looked great compared to the SGS4G sitting next to it and there were no bleeding. My unit was clean too.
I'd recommend wearing a hoodie and checking before you leave.
strung said:
LG Electronics also makes the iPhone 4 LCD. And it doesn't have this issue.
Click to expand...
Click to collapse
Google is your friend: http://forums.macrumors.com/showthread.php?t=1141752
Anymore random LCD phone names you want to throw out that you think doesn't bleed?
Look, I'm not saying that there isn't an issue, because I've seen several picks of completely unacceptable bleed. I'm simply saying don't expect to have absolutely no bleed.
MWBehr said:
Google is your friend: http://forums.macrumors.com/showthread.php?t=1141752
Anymore random LCD phone names you want to throw out that you think doesn't bleed?
Look, I'm not saying that there isn't an issue, because I've seen several picks of completely unacceptable bleed. I'm simply saying don't expect to have absolutely no bleed.
Click to expand...
Click to collapse
Yea my neighbor has an iPhone 4 and I can see some. Nothing major and he probably doesn't even notice it. I think every LCD phone I had, had some bleeding... hence why I love my Nexus One Amoled... but it had its problems too.
I'd rather have a small bleed then no multitouch or a locked bootloader
out of 5 g2x I've seen, all of them had similar bleeds (similar bleed size, similar pattern at each corner), with 1 of them being the worst. All 5 of them are pretty much the same.
with that being said, I think you should really just settle with one. NOT because I am saying you are picky, but that statistically the chance of getting one with minimal bleed is very, very, very low.
I truly have no idea how some people on this forum are getting g2x's with almost no bleed. If you ask me, it's either we have different judgment, or they just don't test their devices in a totally dark room with >50% phone brightness.
c19932 said:
out of 5 g2x I've seen, all of them had similar bleeds (similar bleed size, similar pattern at each corner), with 1 of them being the worst. All 5 of them are pretty much the same.
with that being said, I think you should really just settle with one. NOT because I am saying you are picky, but that statistically the chance of getting one with minimal bleed is very, very, very low.
I truly have no idea how some people on this forum are getting g2x's with almost no bleed. If you ask me, it's either we have different judgment, or they just don't test their devices in a totally dark room with >50% phone brightness.
Click to expand...
Click to collapse
....or different batches throughout the country/world?
MWBehr said:
Google is your friend: http://forums.macrumors.com/showthread.php?t=1141752
Anymore random LCD phone names you want to throw out that you think doesn't bleed?
Look, I'm not saying that there isn't an issue, because I've seen several picks of completely unacceptable bleed. I'm simply saying don't expect to have absolutely no bleed.
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So what is your point? The light bleed existed on the initial batch of iPhone 4's, people complained, and the manufacturing process was fixed. If people don't complain then it won't get fixed. If LG can fix it for the iphone, they can fix it for this phone.
i had to go into my dark room and set my screen to 100% to see any bleed...but how often will you keep your screen at full brightness in complete dark? when it's dark i dim my screen, the bleed is nearly impossible to see in typical conditions.
Each of the phones I had i didnt look at them in a completely dark room. But just looking at the screen under normal office light at 50% display and they were all quite noticable. I dont think I'm being too unreasonable but maybe I am.
I think i'll just suck it up and live with it. I honestly wouldnt mind it if the bleeding is in the top two corners where its generally the white status bar but its pretty noticeable in the bottm two. I'll probably just end up waiting until HTC Sensation comes out and sell this.
strung said:
So what is your point? The light bleed existed on the initial batch of iPhone 4's, people complained, and the manufacturing process was fixed. If people don't complain then it won't get fixed. If LG can fix it for the iphone, they can fix it for this phone.
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Nice try again. Apparently you paid no attention to the date of the posts on that thread. The initial post was 4 days ago (3 when I initially made mention of it).
Of course, I must also point out that your initial claim was that iphone4s "do not have this problem". They definitely have had this "problem" and sill do.
Just give up or admit you're wrong. Quit clinging to this completely inaccurate claim.
MWBehr said:
The initial post was 4 days ago (3 when I initially made mention of it).
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Honestly I didn't notice that. I stand corrected!
I'm sorry to ask such a tyro question. What is screen bleed? What does it look like?
So I am just wondering if I'm just have a run of bad luck. Bought my one x the release day. Few days later started seeing dead pixels all over the screen. Took it to att and they swap it out no problem.
Second one seem fine the first day but then I notice tons of light leakage like the screen wasnt in all the way around the bottom and right side. The screen would also wiggle and make a popping sound if I pressed on it on the bottem left corner, right corner, and top right corner. The plastic on the bottom would also move if I pressed it.
I happen to luck out and found an att close by that had one in (damn you apple). Now this one the screen is clicking even worse than the second one. If I wipe the screen off I can hear it clicking and popping with even the lightest pressure. Also have light leakage across the bottom again and what looks like single dots almost like a dead pixel even though there is no pixel by the buttons where light is shining through the black. I expect to have att replace this one also.
So I was just wondering am I have terrible luck or should I expect this from all hox? I love the device but really wont keep it if I keep getting shotty devices.
That's some pretty bad luck... Still on my first. No problems except for the tiniest bit of bleed on one side, and I cannot over emphasize tiny. Hope it stays that way too.
Still on first as well
Sent from my HTC One X using Tapatalk 2
Still on first.
Sent from my HTC One X using xda premium
You must have been on a streak of bad luck for your HOX...
I am currently on my second. The first one had a defect in the upper-right side (near the volume rocker and front-facing camera) where it would very loudly "creak" whenever I picked it up and/or was using it. And the screen/display in that area was "mushy" as I was able to be push the internal casing into the polycarbonate shell a few millimeters without hardly any force at all.
I bought it at Best Buy and when I brought it in I just asked IF it would be considered a defect and they suggested replacing it without me even asking. The second one I got is very solid in comparison to the issues from the first one but the volume rocker does "wiggle" a bit and the bottom (near the microphone) "creaks" but only if I apply direct pressure on it. I understand the nature of how the internal "frame" is placed into the "shell" so I don't think those are issues at all so I am very pleased with the build quality. Also, I keep it in a Otterbox Defender now so I don't even notice either issue at all.
This sucks that I'm having this luck but thanks for the feed back.
Sent from my HTC One X using XDA
Some of these small creeks or wiggles are somethings that might just need to be accepted. We are too often perfectionists. Not realists.
Sent from my HTC One X using xda premium
cpcrazyfly said:
Some of these small creeks or wiggles are somethings that might just need to be accepted. We are too often perfectionists. Not realists.
Sent from my HTC One X using xda premium
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I agree that we can sometimes expect too much.
The One X is unique in it's design in that the "internal frame" that holds the display, screen, motherboard, battery, etc. actually "snaps" into the outer polycarbonate shell, not with screws like almost all other smartphones.
The "creak" that was coming from my first HOX was an undeniable defect, it was so loud the BB employees could hear it over all the crowd noise and it would do that just by handling it normally, not to mention the screen had way too much "give". The "creak" in my second HOX is probably just a "normal" side-effect of the design, as it is very faint and only happens when I try, and I have totally accepted that (as I have already mentioned I see it as a non-issue).
But to be honest, I don't think the consumer should just "accept" flaws and poor build quality, things should not "creak" or "wiggle" (that were never meant to) within a few days of use. Some people can deal with it but we should not have to, so if someone is unhappy with their product then they have every right to exchange it or return it.
I'm on my second, first one swapped for connection issues (had to toggle airplane mode for it to work any time I lost service or was in an area with poor reception)... Only to find out that my second does the exact same thing.. considering swapping again because 1.85 screwed it up even more.
Sent from my HTC One X using XDA
cpcrazyfly said:
Some of these small creeks or wiggles are somethings that might just need to be accepted. We are too often perfectionists. Not realists.
Sent from my HTC One X using xda premium
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I agree that often perfectionist and it's my downfall. I'm ok with the very small light leak I have on this one . But just touching my screen near top and hearing it "pop" just shouldn't happen and afraid it will get worse as time goes on. And seeing as I bought this phone out right I don't feel as if I'm being to unreasonable. I mean I must of traded in 20-35 iPhones in my time for even smaller defects. Going back to the iPhone 3g.
Sent from my HTC One X using XDA
Uuuummmm..... My HTC does not have any of the problems that people have mentioned in the thread. No bleeding light, creeking noises or pixel issues. Not one single issue. I have even dropped it about 5 times and it skidded about 10 feet each time. Still good as new. Actually the builded quality for me compared to the Sony phone is night and day. Sorry to hear about everyone bad luck. So far its been the best phone that I have owned.
Sent from my HTC One X using XDA
I will comment that the camera lens is of a stupid design. That lens got scratched in about 5 minutes of ownership. Just lucky that the scratch is not showing up in photos.
Sent from my HTC One X using XDA
Alright so I got my gs3 today and I recently noticed that there is a piece of dust near the top of the display. I know it is dust because it is still visible with the screen off. I'm not really bothered by it considering it's about the size of a pixel. Do you recommend I attempt to exchange it, or just live with it. It's in the notification bar and is almost never visible and I didn't notice it the first time I checked it for dead pixels.
tcb4 said:
Alright so I got my gs3 today and I recently noticed that there is a piece of dust near the top of the display. I know it is dust because it is still visible with the screen off. I'm not really bothered by it considering it's about the size of a pixel. Do you recommend I attempt to exchange it, or just live with it. It's in the notification bar and is almost never visible and I didn't notice it the first time I checked it for dead pixels.
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If it doesn't bother you I would just keep it. It is a major hassle switching out phones and the stores will generally fight you tooth and nail to keep from allowing the exchange unless the phone is really defective. Good luck!
The Dark One
I would exchange it.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
DarkMage619 said:
If it doesn't bother you I would just keep it. It is a major hassle switching out phones and the stores will generally fight you tooth and nail to keep from allowing the exchange unless the phone is really defective. Good luck!
The Dark One
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To be honest I have more crap stuck in between my screen protector and the Glass. It's hardly noticeable so I'm not really worried. I know if I go into a vzw store they will be difficult. Even if I get a new one it could have a dead pixel smack dab in the center. Still an awesome phone.
It was a huge pain getting my Galaxy S3 replaced at a Verizon store for a legitimate problem- I had a dead pixel. The employee helping me refused to replace it, until finally the manager came and looked at it, deeming it a legitimate problem and allowed me a swap for a new device.
So if it doesn't bother you, don't worry about it.
I had my first GS3 replaced by T-Mobile. Right after I called they sent a brand new one overnight at no cost to me. Sent first phone back with the included return shipping label. Everything was easy as pie.
tcb4 said:
Alright so I got my gs3 today and I recently noticed that there is a piece of dust near the top of the display. I know it is dust because it is still visible with the screen off. I'm not really bothered by it considering it's about the size of a pixel. Do you recommend I attempt to exchange it, or just live with it. It's in the notification bar and is almost never visible and I didn't notice it the first time I checked it for dead pixels.
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I am in Canada but I imagine it still works the same. I never go into the store to deal with problems like that. Call them up (not the individual store). The people on the other end are used to dealing with that all day and have the policy down pat. I would believe they would resolve the issue immediately and send a replacement. At the minimum you will be opening a ticket (file) about the issue. An remember polite and firm, if the original person you are dealing with cannot resolve to your satisfaction request talking to a manager. They have more latitude when dealing with issues.
An I am sorry it's brand new. You are entitled to have it in perfect working condition including not having trapped dust. Give them a call.
P.S. An yes you are bothered by it, or you would of never taken the time to Create your OP. An I would be bothered by it as well.
Good luck.
I'm debating because right now I am bothered by it, but I know in a little while I really won't care. I'll see if I can get it replaced, but if I can't it won't be the end of the world.
Judge34411 said:
I am in Canada but I imagine it still works the same. I never go into the store to deal with problems like that. Call them up (not the individual store). The people on the other end are used to dealing with that all day and have the policy down pat. I would believe they would resolve the issue immediately and send a replacement. At the minimum you will be opening a ticket (file) about the issue. An remember polite and firm, if the original person you are dealing with cannot resolve to your satisfaction request talking to a manager. They have more latitude when dealing with issues.
An I am sorry it's brand new. You are entitled to have it in perfect working condition including not having trapped dust. Give them a call.
P.S. An yes you are bothered by it, or you would of never taken the time to Create your OP. An I would be bothered by it as well.
Good luck.
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Ha Ha, well I got two new ones. the second one had a dead pixel right in the middle.
Dirt Or Dead Pixel Under Screen
I just went through this myself, I bought a new S3 from Future Shop, it was great for the first 7 days then I just happened to have a grey wallpaper up and I noticed faint black lines almost in the middle of the screen and they ran from the top to the bottom, and as I scrolled the wallpaper back and forth they were very noticeable, I myself am the type of guy that now that I know its there it drives me crazy, I ended up taking it into the store and the sales rep looked at it and pulled another out to compare, he sat there for 10 minutes comparing it and finally told me the new one has the same lines but refused to show me it. So I took my phone and left. After I get home just before bed I noticed a black dot near the top, I tried wiping it off for I thought it was dust but it did not move, I could not figure out what it was, I thought dust but how did it get there in a matter of a few hours when I don't put my phone anywhere that it could cause dust to get into the screen like that, I ended up shinning a light on it with the screen off and it was not there so it was a pixel issue, I ended up going back to the store this morning where I had to argue and complain for 20 minutes before they finally exchanged it as they tried telling me it was dust behind the screen, anyway the new one is perfect. There should be no issue when you want to return or exchange your phone especially when you just shelled out $600 to buy it. But I suppose with the mass production of these phones there is bound to be issues with some.
Im wondering if other people's 8X's creak when squeezing the phone sideways or on the screen after a few minutes of use? Also I can see light leaking from the bottom where the screen meets the body of the phone. Want to know if I should get an exchange tomorrow at Microsoft Store since after that I'm pretty far from any Microsoft Stores until I'm past the return date.
My volume rocker squeaks a little and also moves back and fourth when I shake the phone. At the bottom of the phone on either side of the charging port there are light leaks, and on the left and right bottom sides too, which is annoying in the dark. Tempted to take mine back to Phones4u and ask for a new one..
Got a new phone and its much better. I didn't notice if light leaks through bottom anymore, but the screen is definitely more flush though not PERFECTLY flush.
Much more solid phone and power button also has a click and is easier to press now. No more creaks now.
Sent from my 8X using Board Express
I'll go and exchange mine then I think. Can you take a picture of it in the dark to show if you have any light leaks and post it up? I'd be very appreciative.
My power button feels a bit odd too, it doesn't have a click and feels squidgy, was thinking that earlier. Might have a go on the replacement in store and look at it in the dark to check for light leaks.
Edit: I've attached the best picture I could get of my light leaks/screen fitting. This is with brightness at max, taken with my DSLR. Was yours this bad? I'd be interested to see if this is an issue with other 8X's or just ours.
I haven't had any problems like that with mine yet. I started using a case after the first week though. Hopefully a replacement will fix the issue for you. That's a lot of light coming through.
Sent from my HTC 8x using Board Express
It is, it's awful. I'm kind of regretting getting the 8X over the 920 to be honest, the blacks seem very light on the screen and the colour seem very washed out (maybe it's just coming from an AMOLED screen that is doing it), might see what they can do for me in store today. We'll see.
Took it back today, they didn't want to replace it but they did in the end. Tried out two brand new Yellow ones in store, both had the exact same issue. Tried a black one, and it's perfect, no light leakage at all. Maybe it's an issue with the Yellow one. Poor effort HTC.
Accepted the Black one as a replacement, but I'm trying to sell it and get a 920 like I should have in the beginning. Doh!
SmokinWaffle said:
Took it back today, they didn't want to replace it but they did in the end. Tried out two brand new Yellow ones in store, both had the exact same issue. Tried a black one, and it's perfect, no light leakage at all. Maybe it's an issue with the Yellow one. Poor effort HTC.
Accepted the Black one as a replacement, but I'm trying to sell it and get a 920 like I should have in the beginning. Doh!
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Meh. I have the black one and its an issue all right. Yesterday, my screen totally died. Went to HTC service center today, and the light leakage and inperfect screen flush were listed as "possible user damage". If they decide to classify it as user damage, i'll be pissed.
matthew5025 said:
Meh. I have the black one and its an issue all right. Yesterday, my screen totally died. Went to HTC service center today, and the light leakage and inperfect screen flush were listed as "possible user damage". If they decide to classify it as user damage, i'll be pissed.
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I went with the 920, had screen flickering issues and random rebooting on it, and all 3 of my replacements. Gave up and got a Note II. lol.
Yes, when I had mine it creaked and the camera lens moved around a little, and the screen was a tad squishy on the bottom right...HTC consistently has awesome designs but
There is always something wrong with their build quality that is maddening.
Sent from my DROID RAZR HD using xda app-developers app
Crack over Speaker holes
Hi guys, just to add to the build quality problems... I've just had a replacement from Phones4U of my yellow 8X. After just under a month of gentle and careful ownership i noticed a crack appeared over (and through) the holes on the back for the speaker. The crack got bigger over about a week before i had chance to go ask about it in store. to be fair to P4U, the person i spoke to was great and they swapped it out in store, even though i'd originally bought it online.
Came back to this thread to mention it and now having read everything else i'm noticing a bit of creaking when i squeeze the sides and both phones had had the squishy screen edge picture thing which i first read about being a problem on the ONE X. Not sure if that's just normal anyway though really. Oh and neither of my power buttons have clicked and i find myself missing my easy to press home button on my old iPhone 3GS!
Same again!
natstally said:
Hi guys, just to add to the build quality problems... I've just had a replacement from Phones4U of my yellow 8X. After just under a month of gentle and careful ownership i noticed a crack appeared over (and through) the holes on the back for the speaker. The crack got bigger over about a week before i had chance to go ask about it in store. to be fair to P4U, the person i spoke to was great and they swapped it out in store, even though i'd originally bought it online.
Came back to this thread to mention it and now having read everything else i'm noticing a bit of creaking when i squeeze the sides and both phones had had the squishy screen edge picture thing which i first read about being a problem on the ONE X. Not sure if that's just normal anyway though really. Oh and neither of my power buttons have clicked and i find myself missing my easy to press home button on my old iPhone 3GS!
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Well after a month (again) my replacement 8X has developed the crack in the same place.
Phones 4U are gonna swap it for a black model this time, i'm wondering if it's the yellow plastic specifically that's bad. They were less cheery and helpful with the exchange this time stating that because it's a cosmetic fault they don't usually replace them and the first time was 'a goodwill gesture'.
I'm starting to wish i'd just gone for the extra price bump for the Lumia 920 instead now. Guess i'm lucky they've replaced them at all though but i still don't think a phone should crack of it's own free will after 4 weeks! http://forum.xda-developers.com/images/icons/advanced/drive.png
They also said it's not a widespread fault that they've been made aware of, i was actually hoping someone else on here would have had the same experience to help me confirm it wasn't just bad luck or whatever. I guess everyone else just has the corners rubbing off instead!
I guess I got lucky, my blue 8X seems pretty solid and all the buttons are clicky.