Database Info

Don't Drop it???

Ordered a few cases today to try out a couple different vendors.
Unfortunately I didn't order them last week like i should have....
N5 felt about 15-18 inchs onto pavement as it slide of my leg. hitting the corner and landing face down. Landing face down
I thought it would have scratched a bit but not have a this chip taken out... Plastic around the glass seems as soft as it is to the touch..

tuffgong01 said:
Ordered a few cases today to try out a couple different vendors.
Unfortunately I didn't order them last week like i should have....
N5 felt about 15-18 inchs onto pavement as it slide of my leg. hitting the corner and landing face down. Landing face down
I thought it would have scratched a bit but not have a this chip taken out... Plastic around the glass seems as soft as it is to the touch..
Click to expand...
Click to collapse
You're lucky you didn't end up like this drop test...

ouch, my case is on the way....gotta be more careful......the white n5 is sooooooo slipppery.....

why are you amazed over that? Hate to tell you this but that damage is pretty much what you would expect out of any phone. Just count your blessings that the screen was fine.

OP you are ridiculous. Drop a lg g2 like that or a s4 then you will see how they end up. This phone is very well built and that is the least that can happen to most recent smartphones nowadays. So save your whinning and better edit that title with all those !!!! Afterall it is not the phones fault that you dropped it.

I got a warning from a mod for putting my question thread on the wrong section (here instead of the QA).
But yet the OP doesn't get anything.
This thread is completely pointless. ...I mean "Don't drop it! " ...?? I think everyone who bought the phone knew that before they even paid for it.
And why are you shocked ? you dropped it on a pavement! ..it's not rocket science.
In fact , that's actually impressive , only a small damage...the phone is really tough for something that's not IPwhatever certified like the Xperias

tuffgong01 said:
Ordered a few cases today to try out a couple different vendors.
Unfortunately I didn't order them last week like i should have....
N5 felt about 15-18 inchs onto pavement as it slide of my leg. hitting the corner and landing face down. Landing face down
I thought it would have scratched a bit but not have a this chip taken out... Plastic around the glass seems as soft as it is to the touch..
Click to expand...
Click to collapse
So if I understand you correctly..... If I drop the phone onto a hard surface, it may get damaged? Thanks for the heads up.
ravenwood27 said:
I got a warning from a mod for putting my question thread on the wrong section (here instead of the QA).
But yet the OP doesn't get anything.
Click to expand...
Click to collapse
Whine one one notified, whaaaaambulance on its way to you
Sent from my Nexus 7 using XDA Premium 4 mobile app

And yet another tread to make the search for actual issues that much less effective.
Thank You OP!

I'd say that's come out of it pretty well. The plastic band has taken the impact and not passed a lot of energy through to the glass, thus it stayed intact.
"don't drop it" indeed, as if anyone goes out of the house thinking, "you know what, I'll bounce my N5 like a basketball today"

Thanks for advice, i was thinking to drop my phone.

Honestly, not that bad. And easily covered up and hidden with a case. Consider yourself lucky.

So in other words, the sun rises in the east and sets in the west, the sky is blue, water is wet, fire is hot, etc etc....

I have to say this phone is well built or I am extremely lucky. I dropped mine from about 3 feet and it fell flat on its back. My heart fell to the floor with it but when I picked it up there was no damage at all. Absolutely no scratches, cracked screen, broken camera, or rattles. So far it seems as if everything is working as it should.:good:

well isnt it obvious that when u drop a phone u will end up scratching it or shattering the screen?

gantou said:
why are you amazed over that? Hate to tell you this but that damage is pretty much what you would expect out of any phone.
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Not really, most rivals do so much better.

BoneXDA said:
Not really, most rivals do so much better.
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Results from a similar drop with my S3... screen cracked. Never spread though and didn't cause any usage problems so I dealt with it for months

joshuaauger said:
I guess you've never owned a Nokia from the 90s.
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oh man. i remember throwing one directly to the ground when I was upset and it still worked after, haha. It didn't have a 5 inch screen on it either. in fact, the screen wasn't even on the outside.
The N5 looks less fragile than the N4, so we'll see.

tuffgong01 said:
Ordered a few cases today to try out a couple different vendors.
Unfortunately I didn't order them last week like i should have....
N5 felt about 15-18 inchs onto pavement as it slide of my leg. hitting the corner and landing face down. Landing face down
I thought it would have scratched a bit but not have a this chip taken out... Plastic around the glass seems as soft as it is to the touch..
Click to expand...
Click to collapse
that's awesome.........

Things generally break, chip, crack when you drop them onto a hard surface specifically the concrete.

joshuaauger said:
I guess you've never owned a Nokia from the 90s.
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Click to collapse
naw..i was too young to own a phone

[Q] SW2 not as waterproof as what it says it is, what should i do?

It was raining quite heavily in the weekend and I was wearing my SW2 and the charging cover was firmly pressed in as I always make sure it is after every time I charge it and it got a bit wet and seemed to be working fine during the weekend after it had gotten wet but today I noticed that the top half of the screen isn't responding pretty much at all and I can very very rarely pull down the notification bar or swipe the screen using the top half of the display but I am able to press the icons in that part. I also noticed the light sensor has little bubbles of moisture in it. Would I be able to claim it under warranty seeing it is meant to be IP57 and should have been able to be worn in the rain?

Just file a claim, don't give then any more details than they need.
Sent from my Nexus 5 using Tapatalk

uh60james said:
Just file a claim, don't give then any more details than they need.
Sent from my Nexus 5 using Tapatalk
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I'd probably try the 'ol bag of rice trick and then claim it on warranty if that didn't work . Hopefully they don't have any of those color changing moisture detecting indicators in there
Best of luck!

uh60james said:
Just file a claim, don't give then any more details than they need.
Sent from my Nexus 5 using Tapatalk
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I have done 2 showers with smartwarch 2 at the wrist and no problem. IP57 significa poter immergere l'orologio in acqua per mezz'ora fino ad un metro di profondità.

Penguwin said:
I'd probably try the 'ol bag of rice trick and then claim it on warranty if that didn't work . Hopefully they don't have any of those color changing moisture detecting indicators in there
Best of luck!
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Click to collapse
Even if they do have the indicators they advertise it as water resistant, I would assume as long you don't tell them you went scuba diving with it or something crazy like that you should be good to go. That said I have never had to file a warranty claim on a Sony product before so I have no idea how much of a hassle they may give somebody.

uh60james said:
Even if they do have the indicators they advertise it as water resistant, I would assume as long you don't tell them you went scuba diving with it or something crazy like that you should be good to go. That said I have never had to file a warranty claim on a Sony product before so I have no idea how much of a hassle they may give somebody.
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It did start working perfectly fine yesterday but today its suddenly become unusable where just sliding along the screen its stuttering because its picking up my finger on and off rapidly and the capacitive buttons underneath aren't responding as much as they should so I think ill just do a warranty claim saying I was walking home in the rain and didn't bother about covering the watch because it was meant to be water resistant so I assumed it would be fine seeing my phone isn't water resistant and I use that in the rain with no problems. The watch is only 4 months old so id expect them to replace it which if I get a new one I may just look into selling it new and getting google wear when they're released haha

dc959 said:
It was raining quite heavily in the weekend and I was wearing my SW2 and the charging cover was firmly pressed in as I always make sure it is after every time I charge it and it got a bit wet and seemed to be working fine during the weekend after it had gotten wet but today I noticed that the top half of the screen isn't responding pretty much at all and I can very very rarely pull down the notification bar or swipe the screen using the top half of the display but I am able to press the icons in that part. I also noticed the light sensor has little bubbles of moisture in it. Would I be able to claim it under warranty seeing it is meant to be IP57 and should have been able to be worn in the rain?
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Click to collapse
Just a small word of caution. Sony do not claim the watch to be water proof so don't use that term. The watch is water resistant only and then to a very low IP standard. IP57 is not very useful to a watch. Better than the Gear 1 though. I still maintain this is a major problem with a watch.
Good luck with your situation.
Ryland

I shower, take it to jacuzzi and sauna for 3 months now, with no problem
Sent from my SAMSUNG-SM-N900A using Tapatalk

my watch fell apart after two months of wearing, not unlike others
also, TS is not the first to report water damage after a shower
it might be true only a small batch of watches was affected with this "glue problem", but i'm not taking any chancces when it comes to water, wearing this watch in the shower (or worse) is an accident waiting to happen....

The same thing happened to me. I just pour some water to clean the watch when it was turned off yesterday. Today it begun not showing anything on screen and later its tactile display is no responding. Also, as some of you pointed, there is small drops of water in the light sensor.
I feel really disappointed...

What, if any, issues/manufacturing faults did you experience with your Z3?

I wanted to create this topic because I am curious and because I see many people asking if this phone isn't too fragile or has QC issues. I believe that the people with problems are the vocal minority but the best way to find out is to have a poll.
So, have you found any faults or is your device right as a little (Xperia) ray of sunshine?
You can select more than one option.

1st phone: defective camera (purple noise)
2nd phone: USB flap misalign when closed
3rd and current phone: so far so good

My first phone's screen had an area in a line from top to bottom, right of centre that had no touch sensitivity. The area was about .5 cm wide.
I couldn't touch anything on the line or drag anything across it.
I contacted Amazon.co.uk and they sent me a new one right away. They also let me hang onto the defective one until the replacement arrived without charging me.

Awesome! thanks for the replies so far! Please keep them coming!
My phone is perfect. The USB flap is a teeny tiny bit, like a fraction of a milimeter, misaligned but the seal is intact, I do not intent to take my phone into the pool anyway and thought it was pointless to go through the hassle of returning an otherwise flawless phone for something half of my friends can't see when I point it out. My carpenters eye is ridiculously accurate so meh.

The back glass scratched a few hours after removing cover. Ive only has the phone for 2 days and Bell wont take it back with damages. The phone has only ever been in my otherwise empty pocket...
Anyone else experiencef this? I thought both were gorilla glass.

I don't think the back is as scratch resistant as the front, as I too have very minor scratches on the back, using front and back tempered glass protects now.

My unit only has a slight annoyance which is the headphone jack is wobbly. It has about less than 1mm of wiggle room. I can see a gap between the metal body and the Jack. The Jack works perfectly currently.
Don't know if it's worth bringing to the Sony store, or to just seal it with some super glue or something. :/

Took some underwater pictures at the aquarium, thought it'd be cool.
Sending my phone into Sony to get a warranty replacement today.

xxquicksh0txx said:
Took some underwater pictures at the aquarium, thought it'd be cool.
Sending my phone into Sony to get a warranty replacement today.
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I assume water got in?

hanime said:
I assume water got in?
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That's what I'm assuming. I could also hear air bubbles when squeezing my device... :/
It worked fine for a while, I even rinsed it off in the sink after exposing it to the water. (It was fresh water, but there were fish in it) No more than 6 inches submerged for like 30 seconds. Was going through the pictures and the touchscreen just stopped working.

xxquicksh0txx said:
That's what I'm assuming. I could also hear air bubbles when squeezing my device... :/
It worked fine for a while, I even rinsed it off in the sink after exposing it to the water. (It was fresh water, but there were fish in it) No more than 6 inches submerged for like 30 seconds. Was going through the pictures and the touchscreen just stopped working.
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In reality, from what I have read, some are not waterproof out of the box. So sad to hear this when Sony advertised this phone as waterproof. Before submerging, did you try the water test via software (pressure sensor)?

hanime said:
In reality, from what I have read, some are not waterproof out of the box. So sad to hear this when Sony advertised this phone as waterproof. Before submerging, did you try the water test via software (pressure sensor)?
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Yes(Although I don't really think the test proves the waterproofness), I had also had it completely submerged for 10 minutes when I bought the device.

xxquicksh0txx said:
Yes(Although I don't really think the test proves the waterproofness), I had also had it completely submerged for 10 minutes when I bought the device.
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This really sucks because there is no way we can tell if it is waterproof until we really submerge it. I am going to avoid submerging mine at all cost.

Hi
I had some problems with this new phone.
1: no nfc working
2: horizontal section from 9 to 177 of the touchscreen doesnt work properly
So i get a third replacement by SFR (in France) and I think I get a fully working Z3.
I love the advertisement of Sony for ils Z3 in France : demand perfection (exigez la perfection)!

I've had 2 copper Z3's. First one, front glass shattered whilst in my front left pocket, nothing else in the same pocket. I've carried all my phones in the same manner and never had an issue. Also had the pink spot issue.
Second phone has 2 stuck pixels.
I really like the phone. They just don't like me

Got a replacement from T-Mobile, the camera button seems to be stuck.. Only works like 20% of the time. Instead of feeling like a dual stage button, it's just a single press with no tactile feel.
When in the camera app it either does nothing, or is stuck trying to focus repeatedly.
Has the same issue with the glass coming up on the back as well. Definitely feels and sounds as if adhesive it being "pulled apart" per se.
Also, the flaps seem to be a little mis-aligned.
My T-Mobile must have gotten a bad batch...

If you have a misaligned usb flap, will replacing the flap with a spare one fix it or is it an issue with the frame?

First one I got in store, noticed the power and volume up buttons were stuck and wouldn't click, the next one's speakerphone didn't work, now this one's camera button is stuck and doesn't have the two stage shutter and can't take photos in the stock app. I still prefer the phone over any other currently out.
Edit: I got mine through t-mobile.
UPDATE: The camera button has come unstuck and works fine now, though it does get a little stuck still.

Two display/screen issues :
- Screen burn-in all the time : status bar and home button more particularly. I strongly suspect a defective screen : I send my Z3 back to Sony, and they did... a software update ! I'm kind of curious about what they did exactly because my phone was completely updated. Of course, it didn't solve anything...
- Strange parasite lines surrounding text lines. Probably a software issue. I'm waiting Lollipop to see what it gonna do on my phone.

Sent mine in for a screen repair in the USA. Its a d6603 international version that is rooted and an unlocked boot loader stock. They just informed me that they cannot fix due to it not having the correct software and it not being a US phone.

Is the phone completely flat?

My father and I both have the XZ dual, and i noticed when placing it on a flat surface it does not lie completely flat. The top left corner near the led notification light moves a bit and isn't flat on the surface.
It's worse on my phone than my dads, but i do notice that it got worse with time. I also bend it to the other side every once in a while and it becomes flat again only to bend the other way again in a few days.
I do not usually put it in tight places other than my front pocket, and I'm a thin guy so don't have much force on the phone.

Well, that's a relief. I thought I was only me. Same here. Tried some times to bend it to be flat, was ok for a couple of days, then the same thing, top left corner, no flat.
We 're talking like 0,1 mm so not really a problem, does not bother me, it's an amazing phone, can't wait for XZ Premium though.

Papanik said:
Well, that's a relief. I thought I was only me. Same here. Tried some times to bend it to be flat, was ok for a couple of days, then the same thing, top left corner, no flat.
We 're talking like 0,1 mm so not really a problem, does not bother me, it's an amazing phone, can't wait for XZ Premium though.
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So its not just me! It's driving me crazy, when i type with the phone on a flat surface it makes some sounds and is really annoying!
I thought it was supposed to be a flat phone ?

Got mine a month ago. It is completely flat.
Bad side - camera lens are also flat and prone to scratches...
Wysłane z mojego F8331 przy użyciu Tapatalka

this phone is totaly twistable and i noticed that after 10 days from when i bought it .i have put the phone on flat table and emediatly noticed its like a banana LMAO... it bends like no other phone for sure but the good side is it can go back to flat aswell ..phone is made mostly from plastic so we should expect that. i would recommend not carrying it in tight pockets it bends quickly... for a flagship device this should not happen but anyway if they continue this way i wont be buying Sony phones for sure.

cocagenda2 said:
this phone is totaly twistable and i noticed that after 10 days from when i bought it .i have put the phone on flat table and emediatly noticed its like a banana LMAO... it bends like no other phone for sure but the good side is it can go back to flat aswell ..phone is made mostly from plastic so we should expect that. i would recommend not carrying it in tight pockets it bends quickly... for a flagship device this should not happen but anyway if they continue this way i wont be buying Sony phones for sure.
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I've had a lot of plastic phones, non bent this way and stayed bent!
The XZ premium is made of glass and metal, which is better in my opinion, even for heat issues. This phone heats up in my pocket while im carrying it, reaching body temperature 37c, after that it doesnt take much to heat it up to around 40 in which case it starts to throttle and stutter. The metal on the back looks reaaaalllyy thin, you can hear it when you tap the phone on the back.

I think my phone is also diagonally bent. Damn. This make me sad.

could u please take pic and send it here
thanks

Geeks Empire said:
could u please take pic and send it here
thanks
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even if we put some pictures to prove it u wont be able to notice cuz it cant be seen by an eye u must put on the flat table and then ull notice.

Papanik said:
Well, that's a relief. I thought I was only me. Same here. Tried some times to bend it to be flat, was ok for a couple of days, then the same thing, top left corner, no flat.
We 're talking like 0,1 mm so not really a problem, does not bother me, it's an amazing phone, can't wait for XZ Premium though.
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A 10th of a mm is well within the manufacturing tolerances, it is quite hard to produce 100% flat surfaces unless you go full metal and even then it is not guaranteed. Try checking the flatness against a glass surface though. No issues here.

Aaromtaar said:
A 10th of a mm is well within the manufacturing tolerances, it is quite hard to produce 100% flat surfaces unless you go full metal and even then it is not guaranteed. Try checking the flatness against a glass surface though. No issues here.
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On my phone it's way more than 1 mm, the phone moves while on a flat surface like glass.

This is my phone bent/twisted
https://www.youtube.com/watch?v=2TWqkMP7yZc

MrRojano97 said:
This is my phone bent/twisted
https://www.youtube.com/watch?v=2TWqkMP7yZc
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That's indeed quite severe, definitely out of spec. Was it like this since you bought it or just a recent discovery ?
---------- Post added at 07:31 AM ---------- Previous post was at 07:24 AM ----------
omarfarrah said:
I've had a lot of plastic phones, non bent this way and stayed bent!
The XZ premium is made of glass and metal, which is better in my opinion, even for heat issues. This phone heats up in my pocket while im carrying it, reaching body temperature 37c, after that it doesnt take much to heat it up to around 40 in which case it starts to throttle and stutter. The metal on the back looks reaaaalllyy thin, you can hear it when you tap the phone on the back.
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Weird... Probably that's why yours got bent, overheating. Have you determined the cause ?

Bought on launch day in September, still perfectly flat.

Aaromtaar said:
That's indeed quite severe, definitely out of spec. Was it like this since you bought it or just a recent discovery ?
---------- Post added at 07:31 AM ---------- Previous post was at 07:24 AM ----------
Weird... Probably that's why yours got bent, overheating. Have you determined the cause ?
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I actually haven't. Have no idea why it happened but it does seem to go back into bent position after adjusting, seems to me as a manufacturing fault or maybe I permanently bent it before without noticing (i dont think its that easy though). I don't remember how it was when I first bought it, but I started noticing it in January and my phone is about 7 months old right now.

I meant the overheating issue ( you mentioned in a previous post that it reaches 40 centigrades ), usually polymers are susceptible to dimensional changes as they are exposed to constant heat, hence the frame warping. Mine is as flat as it was the day I bought it (early Oct. 2016)

Aaromtaar said:
I meant the overheating issue ( you mentioned in a previous post that it reaches 40 centigrades ), usually polymers are susceptible to dimensional changes as they are exposed to constant heat, hence the frame warping. Mine is as flat as it was the day I bought it (early Oct. 2016)
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I thought 40 c was normal, it always reaches that especially when doing some heavy tasks or when the weather is hot (I travel in the Middle East where its usually hot). But as from the video posted in an above reply, i think there's a weakness in the phone structure since mine is bent in exactly the same way, and other users also reported the same area.

My phone has been all bent, screen has been shattered, and smells smoky over night.

I purchased a Samsung Galaxy S8+ Rogers, on June 8th.
I have had no problem on using my phone after all.
I did some facebook and texting on my bed and left my phone on table located right next to my bed right before sleep.
When i woke up today (June 17th. 2017), I found that my phone has been all bented, and screen has been shattered. but funny thing is the tempered screen protector has been safe but only phone itself has been all messed up. Phone smells like a smoke slightly as well. I turned off my phone right after.
I do not know how to upload pics here, so i uploaded all to my Google drive. Check it out. and share it.
https://drive.google.com/open?id=0B4V01qAWsx6oM2hPS2NsZlFvcXM

Sheesh that's pretty scary you say you turned the phone off so it must still Work? Was it charging overnight or not

Crombi said:
Sheesh that's pretty scary you say you turned the phone off so it must still Work? Was it charging overnight or not
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I was too tired to plug in my phone, No charging overnight. So scary ****

Looks like it's been run over
Sent from my SM-G955U1 using Tapatalk

Maybe your girlfriend got mad about something? ??
Jokes aside, try giving it back from where you bought it and explain them (even if the whole story sounds weird)
Tbh, it seems extremely weird (at least for me) that this damage was done by the phone itself

Looks damaged more than exploded
Specifically it wasn't charging.
Sent from my SM-G955U using Tapatalk
---------- Post added at 08:33 AM ---------- Previous post was at 08:33 AM ----------
Girlfriend problems?
Sent from my SM-G955U using Tapatalk

I think for the phone to do that to itself it would need to exploded... That's just weird.

Definitely seems like it was caused by a physical force outside of the phone, it's not possible for a phone to bend like that by itself under any circumstances. Even the battery exploding would not cause a bend like that, maybe being ran over by a car would? Remember that the S8 is built like a tank, not a single person that I've ever seen attempting a bend test has been able to cause any sort of bend to the frame, let alone bending the phone enough to break the screen.
The smell of smoke is completely understandable in an extreme bend like that, because the bend can damage the battery and cause short circuits inside the phone. I doubt that you can get a refund, because there's no way that damage like that could be caused without an external force being applied to the phone. The only logical conclusions that I can think of are you bending the phone in your sleep (not probable, since you need tools to bend it like that), or someone else bending it. It could maybe be possible to cause damage like that by bending the phone against a table, but it's not possible by using only your hands. You should probably investigate more on who could have done it, very strange

I am not a black consumer or trying to rip samsung off. I have been an loyal consumer of samsung. I have used every Galaxy s series phone so far and had no problem with my s series. Yeah it looks like a car went over, but i did not any car driving around in my room last night. Plus the tempered screen protector on the screen has been no damaged at all.

Namkyeongwoo said:
I am not a black consumer or trying to rip samsung off. I have been an loyal consumer of samsung. I have used every Galaxy s series phone so far and had no problem with my s series. Yeah it looks like a car went over, but i did not any car driving around in my room last night. Plus the tempered screen protector on the screen has been no damaged at all.
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Tempered screen protectors can bend a lot more than the display without breaking

I'm sorry to say this, and I am NOT questioning your honesty.
But when batteries fail and expand, they release tremendous amounts of heat that would discolor the AMOLED panel and most definitely explode from the force of having to bend the phone and crack it like that.
Both the back and front panels on the S8 are structural and need a tremendous amount of force and heat to part.
External force bent the phone and cracked it. Who did it, why and when is up to you to find out.

galaxyYtester said:
Tempered screen protectors can bend a lot more than the display without breaking
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No arguing with, I am just very disappointed with what happened to my phone over night. what i've known so far, is that most of tempered glass screen protectors are fragile.

Namkyeongwoo said:
No arguing with, I am just very disappointed with what happened to my phone over night. what i've known so far, is that most of tempered glass screen protectors are fragile.
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Alright, best wishes to you, I hope you find out who bent your phone and can get a refund :fingers-crossed:

I want the next note but idk after this.

Get a new girlfriend, the current one doesn't like you.

You sure your girl ain't do that? Lol????

I'm not all knowing. But this mobile went true more than laying on a night bench. It looks totally destroyed. Your girlfriend have some explaining to do.

Contact Apple.....sounds like one of there phones!!!:laugh:

Namkyeongwoo said:
I am not a black consumer or trying to rip samsung off.
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what does being a black consumer have to do with your issue? nevermind, i get it...

1st either you are very tired or drunk and already bend it without your conscious before you put on desk.
2nd your girlfriend is mad with you and purposely bend it and off course she won't admit it.
3rd your staying place had some very anger evil ghost spirit.
Lastly sorry to said I don't think you will get any replacement nor-matter what kind of story you tell, unless they is a video recording proof the phone did it itself.