Machine boots - then screen goes wonky after 60 sec - Transformer TF300T Q&A, Help & Troubleshooting

I have a TF300T I just received and am trying to get this thing going. I have had a number of these devices and can't seem to solve this problem.
To me it sounds like a hardware problem.
I have unlocked the bootloader, installed latest ROM from ASUS and installed TWRP 25.0 as the recovery. Go into TWRP no screen problems works great even if I leave it for a while.
If I let it boot normally - it goes through the normal boot up procedure and arrives at the lock screen. Here is where it gets weird.:silly:
If I unlock (move finger to the right) and go into anything like settings or file manager or any app - or just leave it without doing anything - the screen I was working with goes away and I get a bunch of uniform vertical lines. If you leave the vertical lines long enough - the unit shuts down.
Sounds like a hardware problem. Graphics board or display? Any thoughts welcome.
Cheers

toolmanz said:
I have a TF300T I just received and am trying to get this thing going. I have had a number of these devices and can't seem to solve this problem.
To me it sounds like a hardware problem.
I have unlocked the bootloader, installed latest ROM from ASUS and installed TWRP 25.0 as the recovery. Go into TWRP no screen problems works great even if I leave it for a while.
If I let it boot normally - it goes through the normal boot up procedure and arrives at the lock screen. Here is where it gets weird.:silly:
If I unlock (move finger to the right) and go into anything like settings or file manager or any app - or just leave it without doing anything - the screen I was working with goes away and I get a bunch of uniform vertical lines. If you leave the vertical lines long enough - the unit shuts down.
Sounds like a hardware problem. Graphics board or display? Any thoughts welcome.
Cheers
Click to expand...
Click to collapse
Graphics card is knackered.

sbdags said:
Graphics card is knackered.
Click to expand...
Click to collapse
Thanks = that's what I thought. I will seek a replacement ...... Cheers!
Sent from my ASUS Transformer Pad TF700T using XDA Premium 4 mobile app

toolmanz said:
Thanks = that's what I thought. I will seek a replacement ...... Cheers!
Sent from my ASUS Transformer Pad TF700T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
If I purchase a new LCD - does it come with a new graphics card? Is this how I will have to replace the card? Thanks.
Sent from my ASUS Transformer Pad TF700T using XDA Premium 4 mobile app

toolmanz said:
If I purchase a new LCD - does it come with a new graphics card? Is this how I will have to replace the card? Thanks.
Sent from my ASUS Transformer Pad TF700T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
You'll need a new motherboard by sounds of things.

toolmanz said:
If I purchase a new LCD - does it come with a new graphics card? Is this how I will have to replace the card? Thanks.
Sent from my ASUS Transformer Pad TF700T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Any chance you can hook it up to a TV/monitor through HDMI to see if you can replicate the problem there? Graphics are embedded in the CPU. But if it's bad, it wouldn't show anything to begin with. This is not heat-sensitive in that it either works or it don't. I'd suspect something else, but there's no way to find out except by the process of elimination.

Related

Screen flicker in certain apps

I am noticing an issue with a screen flicker in some applications with a line drawing across the screen for a split second. It occurs most when using rdp apps but just saw it happen while typing this post. it's about 3/4 of the way up the screen when in landscape. Usually a black line that disappears quickly, like a graphics corruption issue. Already did a factory reset, saw the same thing on another tf700... anyone else?
Sent from my ASUS Transformer Pad TF700T using xda premium
jordanmw said:
I am noticing an issue with a screen flicker in some applications with a line drawing across the screen for a split second. It occurs most when using rdp apps but just saw it happen while typing this post. it's about 3/4 of the way up the screen when in landscape. Usually a black line that disappears quickly, like a graphics corruption issue. Already did a factory reset, saw the same thing on another tf700... anyone else?
Sent from my ASUS Transformer Pad TF700T using xda premium
Click to expand...
Click to collapse
Same thing for me after update to JB. Copilot and Cool reader.
You're not crazy, saw this happen while using the Nook app as well. I hope ASUS is aware of this bug
I've been noticing this issue in Tapatalk the most - probably because it's most noticeable on a white background...
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
same here.... mostly with apps that are being resized because they are not fully for tablets
I am seeing this more and more, and not just with resized apps. Just had it with the gallery.... i have seen this with 3 infinity tabs so far and they were all bought at different times. I can only describe it as a graphics driver issue, anyone else seeing this?
Sent from my ASUS Transformer Pad TF700T using xda premium
Same here.
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
Same for me too unfortunately. I can't even play Horn, GTA3, Black Ops Zombies, or any graphic intense game. It really sucks! Horn worked just fine until the last OTA I accepted. Still on ICS, havent taken the JB update as I'm gonna unlock bootloader and get nvflash going first. Hoping I can cure the issue with a custom Rom *crossing fingers*
Sent from my EVO using xda premium
stanglifemike said:
Same for me too unfortunately. I can't even play Horn, GTA3, Black Ops Zombies, or any graphic intense game. It really sucks! Horn worked just fine until the last OTA I accepted. Still on ICS, havent taken the JB update as I'm gonna unlock bootloader and get nvflash going first. Hoping I can cure the issue with a custom Rom *crossing fingers*
Sent from my EVO using xda premium
Click to expand...
Click to collapse
You got black ops zombies working...? how???

[Q] 10.4.4.18, root and first impression?

Anyone managed to survive w/root?
squigs said:
Anyone managed to survive w/root?
Click to expand...
Click to collapse
No, but OTA root keeper got it back. First thing I noticed was that the HDMI output options are gone. Not "reduced" but completely gone. Freaking awesome. I actually used those.
Oh my god!!!!! You are right!! Hdmi options are gone, this is horrible! Gary... do something! WE USE THOSE OPTIONS AND THEY NEED TO BE PUT BACK PRONTO!
Sent from my ASUS Transformer Pad TF700T using xda premium
jordanmw said:
Oh my god!!!!! You are right!! Hdmi options are gone, this is horrible! Gary... do something! WE USE THOSE OPTIONS AND THEY NEED TO BE PUT BACK PRONTO!
Click to expand...
Click to collapse
Man, that is some enthusiasim right there! I just stumbled upon a workaround. If you reboot the device while HDMI is connected, the system will start in stretched mode. Just DO NOT navigate to the HDMI options menu on the settings screen and it will stay stretched. The moment you go look for HTMI options it switches to cropped and the only way back is another reboot.
I knew about the work around, but yes, it really is that critical, i just showed 50 users how to use it after the update have us those new menu options!
Sent from my ASUS Transformer Pad TF700T using xda premium
jordanmw said:
I knew about the work around, but yes, it really is that critical, i just showed 50 users how to use it after the update have us those new menu options!
Click to expand...
Click to collapse
Ouch, that is gonna leave a mark then. I actually wasn't sure about the workaround... I've noticed various system settings that seem to "change" after a reboot such as performance mode and screen saver settings. Wasn't sure if this would stick with the new update or not. Also don't know how consistent it is.
Personally I'd love to see the options come back with a change to the stretched behavior. When displaying the entire screen to HDMI out there is absolutely NO reason for the Android status bar to be twice the normal height. Wasted freaking space.
I read somewhere that the option shows up only when you're connected to an HDMI source .. perhaps have it connected, then go into settings and look below ASUS customized setting ?
Ah here -
http://forum.xda-developers.com/showpost.php?p=32932493&postcount=72
It will show up between "ASUS customized settings" and "Power Saver" when you have an external display connected.
squigs said:
Anyone managed to survive w/root?
Click to expand...
Click to collapse
Got it back with OTARootKeeper. My first impressions are:
mediaserver is still crashing when the camera is supposed to render video off screen
system bar lock got an extra option: show system information (or at least I can't remember seeing in there before)
detailed release notes from ASUS on what was fixed/changed would be nice
I am rooted on stock and after ota didn't lose my root, was just there as before
jyan_osu said:
I read somewhere that the option shows up only when you're connected to an HDMI source .. perhaps have it connected, then go into settings and look below ASUS customized setting ?
Ah here -
http://forum.xda-developers.com/showpost.php?p=32932493&postcount=72
It will show up between "ASUS customized settings" and "Power Saver" when you have an external display connected.
Click to expand...
Click to collapse
Yes, the HDMI menu shows up when connected but the actual options are non-existant.
Does Gary even have any control of the update what so ever??
Sent from my ASUS Transformer Pad TF700T using XDA Premium HD app
RussellEstridge25 said:
Does Gary even have any control of the update what so ever??
Sent from my ASUS Transformer Pad TF700T using XDA Premium HD app
Click to expand...
Click to collapse
I don't think he does, but when his dev team told him they ready to release, then he come in here and post. However, he does reported issues he found on this site back to his dev team, but it's up to the dev team & Managment team decided which issue to work on.
buhohitr said:
I don't think he does, but when his dev team told him they ready to release, then he come in here and post. However, he does reported issues he found on this site back to his dev team, but it's up to the dev team & Managment team decided which issue to work on.
Click to expand...
Click to collapse
Well heres an issue... http://forum.xda-developers.com/showthread.php?p=32943021#post32943021
RussellEstridge25 said:
Well heres an issue... http://forum.xda-developers.com/showthread.php?p=32943021#post32943021
Click to expand...
Click to collapse
Here is how you should report your issue with Asus:
Send a service request at the links below, or call their number. +1-888-678-3688 The more they hear about it, the higher priority it will get.
http://www.service.asus.com/#!consumer/csn9
or here:
http://vip.asus.com/eservice/cus_suggest.aspx
Just submitted it.
Sent from my ASUS Transformer Pad TF700T using XDA Premium HD app
Yup, OTA worked.
I think I'll die without root.

Incredibly annoying touchscreen problem

Right, could anyone tell me the problem here? My touchscreen has become crap recently. It's really frustrating now, so much so that i find myself punching the screen! (not too hard though, lol).Usually i'm docked, but even then i use the touchscreen and sometimes it doesn't respond to any input. At other times, it recognises some random input not by me. Like whilst i'm in the browser, i can scroll down properly at times because it starts zooming in or something. It didn't happen a lot initially. but i'm noticing it a lot recently. I asked ASUS and they just told me to factory reset but backup my data. When i asked how, they sent me the entire manual. Could it be a hardware problem? If so, would it be better to get it replaced from where it was bought or to just send it to ASUS?
THANKS for any responses.
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
UndisputedGuy said:
Right, could anyone tell me the problem here? My touchscreen has become crap recently. It's really frustrating now, so much so that i find myself punching the screen! (not too hard though, lol).Usually i'm docked, but even then i use the touchscreen and sometimes it doesn't respond to any input. At other times, it recognises some random input not by me. Like whilst i'm in the browser, i can scroll down properly at times because it starts zooming in or something. It didn't happen a lot initially. but i'm noticing it a lot recently. I asked ASUS and they just told me to factory reset but backup my data. When i asked how, they sent me the entire manual. Could it be a hardware problem? If so, would it be better to get it replaced from where it was bought or to just send it to ASUS?
THANKS for any responses.
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
Click to expand...
Click to collapse
I have the same problem. I haven't found any fix yet, the only work around I've found is to turn off the screen. After I turn it on again the problem is gone. I'll try and use a touchscreen tester app when the screen goes crazy again. The random touches seems to be concentrated on the upper right corner of the screen. I doubt that it's hardware problem though.
Yeah, that worked for me sometimes but other times it didn't. Trying a factory reset now.
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
A factory reset seems to have fixed it for me. Tablet also seems smoother. Chrome is still a bit crap though. I backed up my apps using ASUS app backup.
EDIT: rebooted my tablet afterwards whilst docked and somehow my old wallpaper came back. However, the tablets gone back to performing wose now...
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
Off topic, but does anyone know how to get my email to check it's inbox automatically without me having to open the app each time? I mean the Asus stock email app. Last I checked, i always have to start the app after which it checks the inbox. I'd rather it be done in the background so i get live updates. Thanks for any help
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
I has similar issues with my first TF300. I exchanged it for a new one and had no problems. I would probably just exchange the one you've got. My second TF300 had sound issues, and I held on to it past the exchange period and had to send it in to ASUS for repair. They had it for over a month. Should have just exchanged that one also.
UndisputedGuy said:
Off topic, but does anyone know how to get my email to check it's inbox automatically without me having to open the app each time? I mean the Asus stock email app. Last I checked, i always have to start the app after which it checks the inbox. I'd rather it be done in the background so i get live updates. Thanks for any help
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
Click to expand...
Click to collapse
Above question and it seems that the touchscreen problem is back. Really don't understand. It can't be a hardware issue if it goes after a factory reset surely?
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
UndisputedGuy said:
Above question and it seems that the touchscreen problem is back. Really don't understand. It can't be a hardware issue if it goes after a factory reset surely?
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
Click to expand...
Click to collapse
I flashed CM10, and the issues seems to be gone.
I don't want to be flashing ROM's yet. I think the problem only occur when i'm docked which is strange although i may be mistaken
Sent from my ASUS Transformer Pad TF300T using xda app-developers app

Official android 4.2 discussion thread for Asus transformer infinity

Asus Global on Facebook has posted that tf700 would be updated to android 4.2 today. So lets keep hitting that check update.
And lets wait and see whats new with this version on our tablets
king231 said:
Asus Global on Facebook has posted that tf700 would be updated to android 4.2 today. So lets keep hitting that check update.
And lets wait and see whats new with this version on our tablets
Click to expand...
Click to collapse
Thanks! I've been lurking in the forums waiting for this. I'm just divided as to whether I should wait and see how it goes for others, or just download the update and see for myself. Not because I'm afraid of bricking (locked & unrooted here) but because 4.2 did have some issues initially on other platforms...
Anyhoo - thanks ASUS!
daemonios said:
Thanks! I've been lurking in the forums waiting for this. I'm just divided as to whether I should wait and see how it goes for others, or just download the update and see for myself. Not because I'm afraid of bricking (locked & unrooted here) but because 4.2 did have some issues initially on other platforms...
Anyhoo - thanks ASUS!
Click to expand...
Click to collapse
I don't think you should be fearing that much about bricking your device. There are a few unlucky people brick their devices every time there's an update.
I wouldn't flash the update on an unlocked device. That is how some TF300 users bricked their devices. Wait for Asus to put up the full rom.
I'm just going to wait. Mainly because a lot of apps aren't 4.2 optimized yet. I'm not afraid of bricking since i'm full stock, but I always have bad luck with updates of all sort.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
So no one knows exactly what the update may entail? What was the change log for the TF300? Im sure they will be, at the least, similar..
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
now im really ticked off. the one option i was looking forward to in 4.2 was the ability to use the nexus 10 launcher instead of the current launcher they gave this option to the tf300 users just updated to 4.2 and this option is no where to be found. what the hell asus !!
The TF300 had a lot of bricks. Maybe that's why they did away with it? Could that have been t cause?
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
Got my update!
Sent from my ASUS Transformer Pad TF700T using XDA Premium HD app
So far so good, using OTA root keeper still have root. Here are the versions,
Android v. 4.2.1
GPS v. 7.9.11
Wifi v. 7.2.1.44
Bluetooth v. 11.33
Touch panel v. ELAN-3024-7053
Camera v. TF700T-B03400
Kernel v. 3.1.10 g03bdcb1 [email protected]#1
Build # jop40d.US_epad-10.6.1.14.4-20130329
Pad EC v. PAD-EC20T-0216
MobileDock v. DOCK-EC20N-0207
Steel not getting update
I am waiting for this since android4.2 has released
Sent from my GT-I9100 using xda app-developers app
Does anybody know how to get that nexus 10 style launcher
Ok - one change I noticed, is the cold boot screen. I can't get it to cold boot. Anyone figure it out?
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
xRevilatioNx said:
Ok - one change I noticed, is the cold boot screen. I can't get it to cold boot. Anyone figure it out?
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
Click to expand...
Click to collapse
Actually i could get into cold boot screen. Only thing is that it vibrates twice before getting into the cold boot menu and that there are only 3 option on the cold boot screen.
king231 said:
Actually i could get into cold boot screen. Only thing is that it vibrates twice before getting into the cold boot menu and that there are only 3 option on the cold boot screen.
Click to expand...
Click to collapse
How is the 4.2 running compares to 4.1? faster, smoother, no change??
I've noticed the "recent apps" function has changed. Instead of a vertical row on the left side of the tablet, you now get a full screen, horizontal look, of your recent apps. Will take some time getting use too.
On the cold boot screen. I believe you now how to manually start the cold boot (by highlighting the android icon) then pressing up on your volume key.
Lastly, I get an annoying warning about my sound being dangerous if to high, when I try to raise the volume. Anyway to disable that?
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
I got a notice that the system update was downloading, I waited then got a screen that said do I want to install, I tapped "install" and the screen said "Powering Off". Its been off for about 20 minutes and won't restart.
Any thoughts?
On edit,
Now its restarted and it's downloading the system update file again.
Its doing the same thing, checked system integrity and then powering off but this time it looks like 4.2 is installing.
One minor thing I've noticed is that the inexpensive 3rd party charger I bought off Amazon now no longer registers as charging (although my 3rd party battery app does, indeed, show that the unit is charging). That's an annoyance, albeit minor.
Unless the new tablet version is extremely different than the phone version, Asus is no longer using the stock camera app. So no photosphere.
Also, no quick camera access from the lock screen, not that I'm using the tablet often to take quick pictures.
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
amaddux said:
Unless the new tablet version is extremely different than the phone version, Asus is no longer using the stock camera app. So no photosphere.
Also, no quick camera access from the lock screen, not that I'm using the tablet often to take quick pictures.
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
Click to expand...
Click to collapse
Is there a stock Android cam apk with Photosphere we can download that works with the Infinity, and does it mess up the ASUS camera?

Touch Screen - Digitizer Problem

Out of nowhere today, I started having problems with my screen. When I press the left middle of the screen, it shows me pressing 2 inches above that. My keyboard in that area, is non responsive, and when I'm in apps and trying to navigate, it gets all haywire on me.
Is their a way to get it calibrated? To stop the intermittent failure of my screen in certain areas.?
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
Is this happening with power connected or without?
Saw a neat clip once of the screen's different feedback between connected and not. When was connected to power, user showed how his touch input resulted in erroneous touch all over the place.
Sent from my ADR6400L using xda app-developers app
At first I thought it was during connection. But now it happens intermittently with other without power. When I called Asus. They said it's the "Digitizer" I'm under warranty, but If theirs a fix we can do on our own, I'm all for it.
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
Unfortunately, it probably is hardware-not software related. Get a RMA and send it in....
If you want to narrow it down some more, you could enable"show touches" in Developer Options.
But I doubt that it would help...
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
berndblb said:
Unfortunately, it probably is hardware-not software related. Get a RMA and send it in....
If you want to narrow it down some more, you could enable"show touches" in Developer Options.
But I doubt that it would help...
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
Click to expand...
Click to collapse
That's exactly what I did, to know that when I touch one spot on the screen, it showed the actual touch, two inches above where I was actually pressing. What's maddening is, it doesn't happen all the time. Just different times throughout the day.
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
Hopefully forum will let me post this link (still a new born here).
This is the video I saw, though I now see it is for the prime, but anyways take a look at the symptoms he had, and try and find that app he loaded, maybe can help you narrow problem down...
https://www.youtube.com/watch?v=W8H6P-_oy0Q&feature=youtube_gdata_player
Sent from my ADR6400L using xda app-developers app
It does sound like a hardware issue with the digitizer. Sending it in might be the only way to know for sure and to fix it. It is under warranty, so you won't be charged anything. Try doing a full factory reset first before sending it, though. There could be small chance that it fixes it that way.

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