Out of nowhere today, I started having problems with my screen. When I press the left middle of the screen, it shows me pressing 2 inches above that. My keyboard in that area, is non responsive, and when I'm in apps and trying to navigate, it gets all haywire on me.
Is their a way to get it calibrated? To stop the intermittent failure of my screen in certain areas.?
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
Is this happening with power connected or without?
Saw a neat clip once of the screen's different feedback between connected and not. When was connected to power, user showed how his touch input resulted in erroneous touch all over the place.
Sent from my ADR6400L using xda app-developers app
At first I thought it was during connection. But now it happens intermittently with other without power. When I called Asus. They said it's the "Digitizer" I'm under warranty, but If theirs a fix we can do on our own, I'm all for it.
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
Unfortunately, it probably is hardware-not software related. Get a RMA and send it in....
If you want to narrow it down some more, you could enable"show touches" in Developer Options.
But I doubt that it would help...
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
berndblb said:
Unfortunately, it probably is hardware-not software related. Get a RMA and send it in....
If you want to narrow it down some more, you could enable"show touches" in Developer Options.
But I doubt that it would help...
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
Click to expand...
Click to collapse
That's exactly what I did, to know that when I touch one spot on the screen, it showed the actual touch, two inches above where I was actually pressing. What's maddening is, it doesn't happen all the time. Just different times throughout the day.
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
Hopefully forum will let me post this link (still a new born here).
This is the video I saw, though I now see it is for the prime, but anyways take a look at the symptoms he had, and try and find that app he loaded, maybe can help you narrow problem down...
https://www.youtube.com/watch?v=W8H6P-_oy0Q&feature=youtube_gdata_player
Sent from my ADR6400L using xda app-developers app
It does sound like a hardware issue with the digitizer. Sending it in might be the only way to know for sure and to fix it. It is under warranty, so you won't be charged anything. Try doing a full factory reset first before sending it, though. There could be small chance that it fixes it that way.
Related
Hey guys,
I've had my tablet now for a few months and my screen just got a black horizontal line 1px wide and about a little less than half way down the screen. Its there as soon as my screen starts up.
I've tried rebooting, cold reboots, clearing cache by going into the boot menu. My fear is that when I was trying to root it initially I unlocked it by mistake I've heard this voids my warranty. Not sure if this is related but I was running Myboy a gameboy advanced emulator when the line appeared. Thanks!!
Sent from my ASUS Transformer Pad TF700T using XDA Premium HD app
Try factory restore. If that doesn't work, you will have to RMA.
Your warranty is void once you unlock the tablet so you will have to pay for the repairs unless you have warranty with Squaretrade.
Drat that's what I was afraid of... Thanks for your help. Would you by chance know roughly what it would cost? I'm guessing like labor and a new screen?
Sent from my ASUS Transformer Pad TF700T using XDA Premium HD app
theman88 said:
Drat that's what I was afraid of... Thanks for your help. Would you by chance know roughly what it would cost? I'm guessing like labor and a new screen?
Sent from my ASUS Transformer Pad TF700T using XDA Premium HD app
Click to expand...
Click to collapse
No idea how much repairs are for replacing the display. Probably in the range of 150-200? Hell they can charge you 300$...
This reviewer also had the black lines that randomly appeared on the screen as she was comparing the tablets...
http://www.transformerforums.com/fo...sion/27093-lines-across-infinity-display.html
Skip to 3:35 and watch the lines just appear out of no where.
She wrote "our 32 day old Transformer TF700's display quit on us during this smackdown, with two black lines (white and blue when viewing a black background) appeared across the display. Rebooting the tablet didn't fix the problem, nor did a factory restore. After the problems with the Transformer Prime, I'm not feeling warm and fuzzy as I send it the TF700 in for an RMA repair. "
This probably happened to you too.
How old is the tablet? If it's under 60 days of purchase, you can get a Squaretrade warranty for 100$ (70$ with 30% coupon) and they will repair it for you.
I just checked my order Ive just had it over 1 month. Thanks for the info about square trade Ill look into it.
Sent from my ASUS Transformer Pad TF700T using XDA Premium HD app
I am noticing an issue with a screen flicker in some applications with a line drawing across the screen for a split second. It occurs most when using rdp apps but just saw it happen while typing this post. it's about 3/4 of the way up the screen when in landscape. Usually a black line that disappears quickly, like a graphics corruption issue. Already did a factory reset, saw the same thing on another tf700... anyone else?
Sent from my ASUS Transformer Pad TF700T using xda premium
jordanmw said:
I am noticing an issue with a screen flicker in some applications with a line drawing across the screen for a split second. It occurs most when using rdp apps but just saw it happen while typing this post. it's about 3/4 of the way up the screen when in landscape. Usually a black line that disappears quickly, like a graphics corruption issue. Already did a factory reset, saw the same thing on another tf700... anyone else?
Sent from my ASUS Transformer Pad TF700T using xda premium
Click to expand...
Click to collapse
Same thing for me after update to JB. Copilot and Cool reader.
You're not crazy, saw this happen while using the Nook app as well. I hope ASUS is aware of this bug
I've been noticing this issue in Tapatalk the most - probably because it's most noticeable on a white background...
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
same here.... mostly with apps that are being resized because they are not fully for tablets
I am seeing this more and more, and not just with resized apps. Just had it with the gallery.... i have seen this with 3 infinity tabs so far and they were all bought at different times. I can only describe it as a graphics driver issue, anyone else seeing this?
Sent from my ASUS Transformer Pad TF700T using xda premium
Same here.
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
Same for me too unfortunately. I can't even play Horn, GTA3, Black Ops Zombies, or any graphic intense game. It really sucks! Horn worked just fine until the last OTA I accepted. Still on ICS, havent taken the JB update as I'm gonna unlock bootloader and get nvflash going first. Hoping I can cure the issue with a custom Rom *crossing fingers*
Sent from my EVO using xda premium
stanglifemike said:
Same for me too unfortunately. I can't even play Horn, GTA3, Black Ops Zombies, or any graphic intense game. It really sucks! Horn worked just fine until the last OTA I accepted. Still on ICS, havent taken the JB update as I'm gonna unlock bootloader and get nvflash going first. Hoping I can cure the issue with a custom Rom *crossing fingers*
Sent from my EVO using xda premium
Click to expand...
Click to collapse
You got black ops zombies working...? how???
Hi, after I updated my Infinity with JB, I noticed the screen ocasionaly flickers, like for half a second one random line of pixels on the left side turns black, and other distortions, very ocasionaly and quick. Is anyone having problems like this?
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
hayder94 said:
Hi, after I updated my Infinity with JB, I noticed the screen ocasionaly flickers, like for half a second one random line of pixels on the left side turns black, and other distortions, very ocasionaly and quick. Is anyone having problems like this?
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Click to expand...
Click to collapse
yeap, sometimes a white horizontal line appears for a second o less in my tablet. I have to tell you that I don't have yet "the buttery" in it. Waiting to have time for a factory reset to improve the performance.
I saw other posts from the prime and the infinity as well, that after a while it gets worse, and a factory reset doesn't help at wall. I whant to resolve this without having to exchange it. I'm sick of having to go to the store and exchanging it. It's my 3rd Infinity.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
I have not had what you described above happen to eithor the TF101 or TF201 I had prior to my current TF700T. My TF700T has not shown any of the issue you described after my upgrade to JB. It sounds like something you should take up with Asus right away since it could be a hardware issues and would be covered by your warranty.
anyone else?
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
hayder94 said:
anyone else?
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Click to expand...
Click to collapse
I also get a screen flicker since upgrading to Jellybean on my
rooted TF700. I suppose I'll try a factory reset and will report back.
hayder94 said:
Hi, after I updated my Infinity with JB, I noticed the screen ocasionaly flickers, like for half a second one random line of pixels on the left side turns black, and other distortions, very ocasionaly and quick. Is anyone having problems like this?
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Click to expand...
Click to collapse
Yes, I get that too. Kind of annoying.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
I also get it....was wondering of it was just me. I got my new infinity a couple days before the JB update so I wasn't sure if it was a result or not.
Sent from my ASUS Transformer Pad TF700T using XDA Premium HD app
Yes, it's a JB issue. I've only had it happens once, not seen it since.
It's just screen tearing. Happens on a pc, too, although there videocard drivers have Vsync options to forcefully match the refreshrate from the program to the screen to prevent screentearing. I suspect there's a difference between JB and the Transformer's refreshrate.
We're using an Nvidia card, has anyone send Nvidia a message? (I don't have the problem anymore, so I can't make a support ticket...) More likely to work than wait for Google or Asus to notice.
Also, I don't have root nor unlocked, but tp anyone who has, is there a way to change the refresh rate manually?
Should I do a factory reset after updating to JB? I noticed that it got faster, etc... But was wondering if it would still improve after a factory reset. If yes, how do I do a factory reset? And is there a way to have my infinity exactly the way it was (wallpapers, configurations, apps, etc.)?
So I shouldn't return my infinity? If it's a software problem... I'm sick of having to return this model.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
I also have problems with my tf 700 after last update... tf 700 is having sistem freezing and restarting.
SENT FROM ASUS INFINITY TF700
I have also the same issue than OP. I contacted Asus by email to try and figure out what's wrong. I got the tablet on Monday and upgraded to JB right away, so I don't know if the problem was there before in ICS. But reading this thread I think that it's related to JB. It's a "good thing" though, because this is my second TF700 and I don't want to send it back, again. The first one had a very white spot in the middle of the screen..*. But no flickering black lines issue.
So, you guys think that they can fix this with the next release?
I'm getting this too from time to time. Very annoying!
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Are any of you setting options in Settings->Developer Settings? I have heard that the "Force GPU rendering" option was causing random reboots for some.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
jtrosky said:
Are any of you setting options in Settings->Developer Settings? I have heard that the "Force GPU rendering" option was causing random reboots for some.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Click to expand...
Click to collapse
Nope...force gpu rendering is not checked...
SENT FROM ASUS INFINITY TF700
I'm really not sure then. Personally, I haven't had a singe reboot and/or SOD though, so it must be something specific to the setup for the folks that are having this problem. If you really want to figure it out, I'd suggest a factory reset and try running the tablet without installing all of your apps/tweaks at the same time.
How often does this happen? Can you try running a "bare-bones" setup and see if it still occurs? If not, then slowly start introducing your specific apps/tweaks one (or a few) at a time. Yes, it's a pain, but it's the only way to diagnose such issues... Have you tried looking at logcat outputs at all? That's another way to try and diagnose the problem. These types of issues are very hard to troubleshoot - it's a slow, tedious process. But, since most folks aren't seeing random reboots and or "sleep of death" issues, it is fixable (unless it's a hardware problem, of course).
So, here's a few questions that might help troubleshoot:
1. Has this always happened on your device or only since upgrading to Jelly Bean?
2. How often does it typically happen?
3. Have you tried installing Jelly Bean from scratch (not upgrading ICS)?
4. Are you installing your apps "fresh" or are you restoring them via Titanium backup (or some other backup app)?
Again, there is no quick, easy solution to this type of problem....
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
hayder94 said:
Hi, after I updated my Infinity with JB, I noticed the screen occasionally flickers, like for half a second one random line of pixels on the left side turns black, and other distortions, very occasionally and quick. Is anyone having problems like this?
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Click to expand...
Click to collapse
There's another thread going on this too.
I had a few lines and flickering day before yesterday, haven't seen this at all the last 2 days.
Another poster on XDA had mentioned that new OTAs take some time to settle down.
jtrosky said:
I'm really not sure then. Personally, I haven't had a singe reboot and/or SOD though, so it must be something specific to the setup for the folks that are having this problem. If you really want to figure it out, I'd suggest a factory reset and try running the tablet without installing all of your apps/tweaks at the same time.
How often does this happen? Can you try running a "bare-bones" setup and see if it still occurs? If not, then slowly start introducing your specific apps/tweaks one (or a few) at a time. Yes, it's a pain, but it's the only way to diagnose such issues... Have you tried looking at logcat outputs at all? That's another way to try and diagnose the problem. These types of issues are very hard to troubleshoot - it's a slow, tedious process. But, since most folks aren't seeing random reboots and or "sleep of death" issues, it is fixable (unless it's a hardware problem, of course).
So, here's a few questions that might help troubleshoot:
1. Has this always happened on your device or only since upgrading to Jelly Bean?
2. How often does it typically happen?
3. Have you tried installing Jelly Bean from scratch (not upgrading ICS)?
4. Are you installing your apps "fresh" or are you restoring them via Titanium backup (or some other backup app)?
Again, there is no quick, easy solution to this type of problem....
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Click to expand...
Click to collapse
Problem started only after last update...4.1.1.
SENT FROM ASUS INFINITY TF700
same for me
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
I'm back to ICS. Since I never ran my tablet with it (got it and upgraded right away), I want to make sure it's not hardware related. So far, no black lines... I won't upgrade to JB until they solve this!!!
Right, could anyone tell me the problem here? My touchscreen has become crap recently. It's really frustrating now, so much so that i find myself punching the screen! (not too hard though, lol).Usually i'm docked, but even then i use the touchscreen and sometimes it doesn't respond to any input. At other times, it recognises some random input not by me. Like whilst i'm in the browser, i can scroll down properly at times because it starts zooming in or something. It didn't happen a lot initially. but i'm noticing it a lot recently. I asked ASUS and they just told me to factory reset but backup my data. When i asked how, they sent me the entire manual. Could it be a hardware problem? If so, would it be better to get it replaced from where it was bought or to just send it to ASUS?
THANKS for any responses.
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
UndisputedGuy said:
Right, could anyone tell me the problem here? My touchscreen has become crap recently. It's really frustrating now, so much so that i find myself punching the screen! (not too hard though, lol).Usually i'm docked, but even then i use the touchscreen and sometimes it doesn't respond to any input. At other times, it recognises some random input not by me. Like whilst i'm in the browser, i can scroll down properly at times because it starts zooming in or something. It didn't happen a lot initially. but i'm noticing it a lot recently. I asked ASUS and they just told me to factory reset but backup my data. When i asked how, they sent me the entire manual. Could it be a hardware problem? If so, would it be better to get it replaced from where it was bought or to just send it to ASUS?
THANKS for any responses.
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
Click to expand...
Click to collapse
I have the same problem. I haven't found any fix yet, the only work around I've found is to turn off the screen. After I turn it on again the problem is gone. I'll try and use a touchscreen tester app when the screen goes crazy again. The random touches seems to be concentrated on the upper right corner of the screen. I doubt that it's hardware problem though.
Yeah, that worked for me sometimes but other times it didn't. Trying a factory reset now.
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
A factory reset seems to have fixed it for me. Tablet also seems smoother. Chrome is still a bit crap though. I backed up my apps using ASUS app backup.
EDIT: rebooted my tablet afterwards whilst docked and somehow my old wallpaper came back. However, the tablets gone back to performing wose now...
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
Off topic, but does anyone know how to get my email to check it's inbox automatically without me having to open the app each time? I mean the Asus stock email app. Last I checked, i always have to start the app after which it checks the inbox. I'd rather it be done in the background so i get live updates. Thanks for any help
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
I has similar issues with my first TF300. I exchanged it for a new one and had no problems. I would probably just exchange the one you've got. My second TF300 had sound issues, and I held on to it past the exchange period and had to send it in to ASUS for repair. They had it for over a month. Should have just exchanged that one also.
UndisputedGuy said:
Off topic, but does anyone know how to get my email to check it's inbox automatically without me having to open the app each time? I mean the Asus stock email app. Last I checked, i always have to start the app after which it checks the inbox. I'd rather it be done in the background so i get live updates. Thanks for any help
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
Click to expand...
Click to collapse
Above question and it seems that the touchscreen problem is back. Really don't understand. It can't be a hardware issue if it goes after a factory reset surely?
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
UndisputedGuy said:
Above question and it seems that the touchscreen problem is back. Really don't understand. It can't be a hardware issue if it goes after a factory reset surely?
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
Click to expand...
Click to collapse
I flashed CM10, and the issues seems to be gone.
I don't want to be flashing ROM's yet. I think the problem only occur when i'm docked which is strange although i may be mistaken
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
I noticed my TF700 is suffering from contrast degradation after prolonged use. I could be using the browser and then the screen seems to kinda whiten up a bit more then usual. It's still readable but noticeable. Wondering if anyone else is noticing this and if it has been noticed does it get worst because mine is happening more often now.
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
Turned off Auto Brightness?
Turned off Battery Saving? Not the speed toggle, the one in settings that turns on when battery gets low. This has an auto-contrast.
So that settings / power savings / first selection battery saver. Thanks I will post results.
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
I'm still getting the weird contrast.
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
It sounds like the effects of the Asus "Smart Backlight Adjuster". Go to "Settings->Asus Customized Settings->Enable Smart Backlight Adjuster" and uncheck that option - I think that will solve your issue... This is completely different (and separate from) the auto-brightness setting.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Thanks I will try it when I get home. Kinda driving me nuts. Instead of the solid black letters I get light grey letters. Harder to read. Just started happening maybe 2 weeks ago.
Sent from my LG-P999 using Tapatalk 2
Eroc162 said:
Thanks I will try it when I get home. Kinda driving me nuts. Instead of the solid black letters I get light grey letters. Harder to read. Just started happening maybe 2 weeks ago.
Sent from my LG-P999 using Tapatalk 2
Click to expand...
Click to collapse
Are you talking about xda? If so change your theme to xda 2010 at the bottom
It starts up fine then after a while when it gets warm everything gets lighter. More noticeable when browsing the web.
Sent from my LG-P999 using Tapatalk 2
Eroc162 said:
It starts up fine then after a while when it gets warm everything gets lighter. More noticeable when browsing the web.
Sent from my LG-P999 using Tapatalk 2
Click to expand...
Click to collapse
Hmm, that actually sounds a little more serious that just the setting that I talked about a few posts back... Almost sounds like a hardware issue.
Let us know what you find out - a picture would also help. In fact, if you take a screenshot with the TF700 and post the picture and the picture looks fine, then it would definitely be a hardware problem (the screenshot would capture what is supposed to be displayed - if it's a hardware problem, the screenshot would look normal to everyone else, but would still look bad to you, if that makes any sense)...
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
I have the same problem, noticed yesterday for the first time. It looks as if contrast is lower and brightness higher than normal.
I am still within my 30 day best buy return period, should I consider returning it? I have unlocked it, would best buy care?
Sent from my GT-I9300 using xda app-developers app
Yeah that's what Im experiencing. I have a square trade warranty but I'm curious to see how they will remedy this. They would have to use it for a bit till it warms up.
Sent from my LG-P999 using xda premium
jtrosky said:
It sounds like the effects of the Asus "Smart Backlight Adjuster". Go to "Settings->Asus Customized Settings->Enable Smart Backlight Adjuster" and uncheck that option - I think that will solve your issue... This is completely different (and separate from) the auto-brightness setting.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Click to expand...
Click to collapse
Tried this just now and first impression is positive, I hope it stays like that. Thanks
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
This is smart dimmer activating..
Two days later and haven't noticed the issue reappearing. Deactivating that setting fixed it for me.
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
Yeah its working for me also. I'm happy. Thanks
Sent from my LG-P999 using Tapatalk 2
Cool - glad that if fixed it for you guys. Personally, I don't know what Asus was thinking with that one! It's utterly horrible! At least they finally provided a setting for it (previously, you had to be rooted and type some commands @ the Android command-prompt to disable it)!
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2